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Top Order Processing Services in Puerto Rico

Ratings Updated: April 3, 2026

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1 Leaders 3 Contenders

4 Companies

Country: Puerto Rico

Customer Service Outsourcing: Order Processing & Taking

List of the Top Puerto Rico Order Processing Companies

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Helpware CX

4.8 46 reviews

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$5,000+

< $25 / hr

1,000 - 9,999

San Juan, Puerto Rico

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services

Focus Areas

10% Order Processing & Taking

30% Chat Support Services

30% Email Support Services +1

30% Phone Support Services

Helpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.

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1 of 1 Order Processing & Taking reviews is 5 stars

$50,000 – $199,999 avg. project cost

Order Processing & Taking Experience

Helpware has received overwhelmingly positive feedback for their Order Processing & Taking services, with 100% of reviewers expressing satisfaction. Clients highlight their high ratings, budget-friendly pricing, and strong cultural alignment as key reasons for choosing Helpware. Notable strengths include their effective customer service, with measurable outcomes such as increased handle time and cost per contact. Additionally, clients appreciate Helpware's willingness to customize solutions to meet specific needs, indicating a strong commitment to impact and client satisfaction.
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3 of 3 Customer Service Outsourcing reviews are 5 stars

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Parking Software Company
5.0 — Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for Read more
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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San Juan, Puerto Rico

1413 Avenue Ponce de Leon
San Juan, Puerto Rico 00909
31 - 40

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TAS United

5.0 1 review

Undisclosed

Undisclosed

50 - 249

Guaynabo, Puerto Rico

Services provided

30% Customer Service Outsourcing

70% Call Center Services

Focus Areas

50% Order Processing & Taking

50% Phone Support Services

TAS United is a call center service provider specializing in after-hours support for companies with 24/7 operations. Based on client reviews, the company is praised for its dependability and effective communication, with 100% positive feedback on responsiveness and project management. Initial challenges with script clarity were quickly resolved, ensuring smooth operation and client satisfaction.

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Industry Experience

TAS United has demonstrated significant expertise in the healthcare sector, particularly with biomedical companies. Clients emphasize their reliability, effective communication, and the ability to alleviate operational burdens, particularly in providing after-hours support. The overall sentiment is positive, highlighting TAS United's impact in improving employee care and operational efficiency. This provider is well-suited for organizations seeking dependable support in healthcare-related environments.
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Healthcare

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed satisfaction with TAS United's affordability and value for money, noting their reputation and proximity as key factors in the selection process. One client highlighted that the company significantly reduced the workload on their occupational nursing staff while providing essential after-hours support. Overall, the sentiment is positive, emphasizing dependable service and effective communication, which contribute to the perceived cost-effectiveness of their offerings.
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Guaynabo, Puerto Rico

Cll Buchanan
Guaynabo, Puerto Rico 00966
101 - 150

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Telecontacto

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

San Juan, Puerto Rico

Services provided

10% Customer Service Outsourcing

50% Call Center Services

30% Translation +1

10% Sales Outsourcing

Focus Areas

50% Order Processing & Taking

50% Phone Support Services

Telecontacto, an answering service, is headquartered in San Juan, Puerto Rico. Launched in 1995, the team offers Call Center Services and Translation.
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DRSI CALL CENTER, LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Guaynabo, Puerto Rico

Services provided

25% Customer Service Outsourcing

25% Sales Outsourcing

20% Call Center Services +2

15% Fulfillment

15% Warehousing & Distribution

Focus Areas

10% Order Processing & Taking

45% Chat Support Services

45% Phone Support Services

Launched in 1990, DRSI CALL CENTER, LLC is a Customer Service Outsourcing company. In Guaynabo, Puerto Rico, the team specializes in Customer Service Outsourcing and Sales Outsourcing.
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

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1 TAS United

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 1 Puerto Rico Order Processing Companies

TAS United

Undisclosed

Undisclosed

50 - 249

Guaynabo, Puerto Rico

Ability to deliver

21.7/40.0

16.2/20 Reviews

0/10 Clients & Experience

5.5/10 Market Presence

Service focus

30% Customer Service Outsourcing

50% Order Processing & Taking

70% Other

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Telecontacto

Undisclosed

Undisclosed

2 - 9

San Juan, Puerto Rico

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

10% Customer Service Outsourcing

50% Order Processing & Taking

90% Other

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DRSI CALL CENTER, LLC

Undisclosed

Undisclosed

50 - 249

Guaynabo, Puerto Rico

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

25% Customer Service Outsourcing

10% Order Processing & Taking

75% Other

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Helpware CX

$5,000+

< $25 / hr

1,000 - 9,999

San Juan, Puerto Rico

Ability to deliver

36.7/40.0

17/20 Reviews

10/10 Clients & Experience

9.7/10 Market Presence

Service focus

60% Customer Service Outsourcing

10% Order Processing & Taking

40% Other

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Top Order Processing Services in Puerto Rico

List of the Top Puerto Rico Order Processing Companies

Order Processing & Taking Experience

Customer Service Outsourcing for Parking Software Company

Helpware CX is very responsive

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said