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Top Chat Support Services in Warsaw

Ratings Updated: April 27, 2026
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3 Leaders 5 Contenders

8 Companies

Country: Poland
City: Warsaw
Customer Service Outsourcing: Chat Support Services

List of the Top Warsaw Chat Support Companies

  • FlairsTech Logotype

    4.6 10 reviews
    Premier Verified
    $50,000+
    < $25 / hr
    1,000 - 9,999
    Warszawa, Poland

    Services provided

    15% Customer Service Outsourcing
    20% IT Managed Services
    15% Application Management & Support +4
    15% Call Center Services
    15% Custom Software Development
    10% AI Development
    10% Enterprise App Modernization

    Focus Areas

    45% Chat Support Services
    30% Phone Support Services
    25% Email Support Services

    FlairsTech is a Customer Service BPO that excels in providing customer support outsourcing solutions, including technical support and project management services. With a strong focus on culture and flexibility, they demonstrate a 97% customer satisfaction rate. The firm is praised for its adaptability, cost-effectiveness, and alignment with client values, ensuring seamless integration with client teams.

    See all 10 projects

    Reviews mention Professional

    Clients consistently highlight FlairsTech's professionalism, noting their commitment to communication and responsiveness. One client emphasized the impressive professionalism exhibited by both management and employees, stating they felt like part of the team rather than mere contractors. The company's ability to deliver timely solutions and actively seek improvements further reinforces this positive sentiment. Overall, feedback reflects a high level of satisfaction with FlairsTech's professional conduct throughout the project.
    • Call Center Services for Consumer Products & Services Co
      5.0 Jul 15, 2024

      Any time we had/have a need or concern, we receive answers, recommendations and solutions. Communication is great, and they constantly strive to improve and motivate their team, as well as offer ideas to improve things on our side. The professionalism across the board - from management and higher up contacts of course, but also with the employees and their interactions with our clients. They take their jobs seriously, yet are personable and friendly with our team - it doesn't feel like they are contractors - they are truly part of our team.

      Read Full Review
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    Industry Experience

    FlairsTech has demonstrated expertise across various industries, including Construction, Consumer Products & Services, Hospitality, Media, Sports, and Financial Services. Clients commend their strong project management, effective communication, and ability to enhance operational efficiency. Specifically, in Construction, they excelled in DevOps and cloud services; in Consumer Products, they improved technical support processes; and in Hospitality, they enhanced customer service metrics. Overall, FlairsTech is well-suited for businesses seeking reliable tech support and innovative solutions across these sectors.

    Read All Reviews

    Select Industry to see insights

    Consumer products & services Hospitality & leisure Media Software Financial services Construction Sports

    More responsive than most other service providers

    FlairsTech is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Canada (6) United States (3) Australia (1)

    This provider is fluent in 10 languages:

    • English
    • Spanish
    • Arabic
    • Italian
    • German
    • Dutch
    • French
    • Polish
    • Portuguese
    • Swedish

    This provider is available in 22 time zones:

    • Colombia Time (COT)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Greenwich Mean Time (GMT)
    • Japan Standard Time (JST)
    • Arabia Standard Time (AST)
    • Alaska Standard Time (AKST)
    View all time zones
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  • Axendi Logotype

    5.0 3 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Warszawa, Poland

    Services provided

    45% Customer Service Outsourcing
    35% Call Center Services
    20% Back Office Outsourcing

    Focus Areas

    30% Chat Support Services
    40% Phone Support Services
    30% Email Support Services

    Voice Contact Center is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviews highlight their effectiveness in improving response times and maintaining SLAs, with 100% positive feedback on their flexibility and cost value. Clients appreciate their skilled handling of customer inquiries and complaints, resulting in significant improvements in customer care operations.

    See all 3 projects

    Reviews mention Flexible

    Clients have expressed high satisfaction with Voice Contact Center's flexibility, noting their openness to adapting to customer needs. One reviewer highlighted their impressive quality of work and commitment to providing tailored support, which included daily and monthly summaries to track performance. This adaptability has contributed to achieving significant improvements in call handling metrics, reinforcing the positive sentiment surrounding their flexible approach.
    • Call Center Support for Footwear Retailer
      5.0 Mar 8, 2023

      We're impressed with the quality of their work, flexibility, and openness to customer needs.

      Read Full Review
    Read All Reviews
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center Services for Beauty & Cosmetics Retailer

    5.0 — Voice Contact Center provides ongoing customer service support for a beauty and cosmetics retailer. The team is responsible for answering questions about the products, solving issues, and handling Read more
    Read 1 Review

    Industry Experience

    Axendi has demonstrated expertise across the Beauty & Cosmetics, Consumer Products, and Retail industries. Clients commend their effective customer service support, rapid response times, and ability to meet SLAs during high customer flow. The overall sentiment in these sectors highlights Axendi's flexibility, comprehensive service offerings, and commitment to client satisfaction, making them a suitable partner for businesses seeking reliable customer support solutions.

    Read All Reviews

    Select Industry to see insights

    Beauty & Cosmetics Consumer Products Retail

    Average Project Cost Breakdown

    What Clients Have Said

    Clients consistently highlight Axendi's competitive pricing and overall value for money. For instance, one customer noted that the 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, mentioning 'good value for cost' as a key reason for their selection. Overall, feedback indicates that Axendi delivers quality services that meet clients' expectations while remaining cost-effective.
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  • Amevalue Logotype

    5.0 5 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Warszawa, Poland

    Services provided

    60% Customer Service Outsourcing
    20% Back Office Outsourcing
    15% IT Staff Augmentation +1
    5% Call Center Services

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Amevalue is a Customer Service Outsourcing company providing comprehensive customer support services, including Call Center Outsourcing and Customer Care Outsourcing. Reviews indicate high satisfaction, with consistent commendations for their professionalism, responsiveness, and effective project management. Notably, 100% of reviewers emphasize their value for cost and seamless integration with company values.

    See all 5 projects
    3 of 3 reviews are 5 stars
    3 new reviews for Customer Service Outsourcing services
    $10,000 – $49,000 avg. project cost

    Reviewed 3 times in the past 6 months

    Recent reviews of Amevalue indicate a strong overall sentiment, with clients praising their professionalism, responsiveness, and effective project management. For instance, a PM Lead from Rishuchi highlighted their long-term collaboration due to Amevalue's commitment to meeting needs. SHEKO GmbH's Head of Customer Support noted the impressive integration of AI tools, resulting in faster resolutions. Clients consistently remarked on the company's alignment with their values and the rapid adaptation to shifting priorities, showcasing a solid partnership.
    Read 3 Recent Reviews
    1 of 1 Chat Support Services reviews is 5 stars
    1 new review for Chat Support Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Chat Support Services Experience

    Amevalue has received overwhelmingly positive feedback for their Chat Support Services, with clients noting a significant improvement in customer satisfaction (CSAT) and response times. Key strengths include their mastery of tools like Gorgias, integration with Shopify, and effective use of AI to enhance customer experience. Clients appreciated their project management and adaptability, with 100% reporting timely deliveries and effective communication. Overall, Amevalue's expertise in e-commerce support is evident, with a notable focus on achieving measurable results and maintaining high standards of service.

    Read Most Recent Review
    3 of 3 Customer Service Outsourcing reviews are 5 stars
    3 new reviews for Customer Service Outsourcing in past 6 months
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    HR & Recruiting Services for Digital Agency

    5.0 — Amevalue has built an HR management structure for a digital agency. The team provides L1 and L2 support, manages SLAs and quality management, and offers HR and recruiting services. Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Amevalue's competitive pricing and strong value for money. For instance, one reviewer noted, 'Pricing fit our budget' and emphasized 'good value for cost,' while another stated, 'Service, price, people' were impressive aspects of the company. Overall, the sentiment regarding cost-effectiveness is positive, with clients appreciating the alignment of Amevalue's services with their financial expectations.
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  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Warszawa, Poland

    Services provided

    33% Customer Service Outsourcing
    23% Call Center Services
    15% Sales Outsourcing +17
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Focus Areas

    10% Chat Support Services
    70% Phone Support Services
    15% Email Support Services +1
    5% Order Processing & Taking

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more

    Warszawa, Poland

    ul.Taneczna 30, 02-829 Warsaw
    Warszawa, Poland 01-001

    251 - 300

    +48 22 1629703

    See All Locations (52)
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  • ICS Center Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    250 - 999
    Warszawa, Poland

    Services provided

    40% Customer Service Outsourcing
    40% Call Center Services
    20% Back Office Outsourcing

    Focus Areas

    25% Chat Support Services
    50% Phone Support Services
    25% Email Support Services

    ICS Center is a call center service headquartered in Warszawa, Poland and Białystok, Poland. They specialize in Call Center Services and Customer Service Outsourcing and were founded in 2005.

    Read more
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  • efficienCX Logotype

    5.0 1 review
    $5,000+
    < $25 / hr
    10 - 49
    Warszawa, Poland

    Services provided

    60% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    efficienCX offers strategic support for company expansions, particularly in new markets like the EU, with a focus on seamless integration and operational setup. Client reviews highlight their exceptional ability to align with company cultures, effective project management, and consistent, proactive communication. Customers appreciate the team's responsiveness and support, noting no significant areas needing improvement.

    See all 1 projects
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  • Rhenus Office Systems Polska Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Nadarzyn, Poland

    Services provided

    20% Customer Service Outsourcing
    50% Document Digitization & Management
    20% Back Office Outsourcing +1
    10% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    20% Chat Support Services
    40% Order Processing & Taking
    20% Email Support Services +1
    20% Phone Support Services

    Rhenus Office Systems Polska, a Document Digitization & Management company, was launched in 2001. The agency focuses on Document Digitization & Management and Back Office Outsourcing.

    Read more
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  • Focus Contact Center Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Warszawa, Poland

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1
    25% Sales Outsourcing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Call center Focus Contact Center was launched in 2008. The firm provides Call Center Services and Back Office Outsourcing.

    Read more
    View Profile

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1 Axendi
2 FlairsTech
3 Amevalue

List of the Top 3 Warsaw Chat Support Companies

  1. Axendi Logotype

    Axendi

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Warszawa, Poland

    Ability to deliver

    30.7/40.0
    16.2/20 Reviews
    6.7/10 Clients & Experience
    7.8/10 Market Presence

    Service focus

    45% Customer Service Outsourcing
    30% Chat Support Services
    55% Other
    View Profile Visit Website
  2. FlairsTech Logotype

    FlairsTech

    $50,000+
    < $25 / hr
    1,000 - 9,999
    Warszawa, Poland

    Ability to deliver

    30.9/40.0
    16.8/20 Reviews
    6.5/10 Clients & Experience
    7.6/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    45% Chat Support Services
    85% Other
    View Profile Visit Website
  3. Amevalue Logotype

    Amevalue

    $1,000+
    < $25 / hr
    10 - 49
    Warszawa, Poland

    Ability to deliver

    21.2/40.0
    17.2/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    60% Customer Service Outsourcing
    25% Chat Support Services
    40% Other
    View Profile Visit Website
  4. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    Warszawa, Poland

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    33% Customer Service Outsourcing
    10% Chat Support Services
    67% Other
    View Profile Visit Website
  5. ICS Center Logotype

    ICS Center

    $5,000+
    < $25 / hr
    250 - 999
    Warszawa, Poland

    Ability to deliver

    5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    25% Chat Support Services
    60% Other
    View Profile Visit Website
  6. efficienCX Logotype

    efficienCX

    $5,000+
    < $25 / hr
    10 - 49
    Warszawa, Poland

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    60% Customer Service Outsourcing
    25% Chat Support Services
    40% Other
    View Profile Visit Website
  7. Rhenus Office Systems Polska Logotype

    Rhenus Office Systems Polska

    Undisclosed
    Undisclosed
    250 - 999
    Nadarzyn, Poland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    20% Chat Support Services
    80% Other
    View Profile Visit Website
  8. Focus Contact Center Logotype

    Focus Contact Center

    Undisclosed
    Undisclosed
    10 - 49
    Warszawa, Poland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    25% Chat Support Services
    75% Other
    View Profile Visit Website

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