Top BPO Companies in Panama
9 Companies
List of the Top Panama BPO Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves PanamaServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
Reviews mention Helpful
The overall sentiment towards Connext Global Solutions is positive, with clients appreciating their proactive approach and integrity. One CEO highlighted the effective communication and the ability to quickly scale resources, noting that Connext mobilized equipment during the pandemic to ensure uninterrupted service. Clients expressed satisfaction with the partnership, emphasizing the substantial impact on their operational efficiency and growth, though they also suggested an expansion into new geographic areas for talent recruitment.-
Staff Augmentation for Accounting Management Firm
5.0 Dec 17, 2021Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have expressed overall satisfaction with Connext's call center services, particularly noting a significant reduction in guest complaints and improved reservation accuracy. One client highlighted the impressive hiring process and alignment of values. However, there is a suggestion for enhancing employee training. Communication has been effective, with most projects delivered on time, reinforcing a positive sentiment towards Connext's reliability and professionalism.Was this helpful?
Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
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UndisclosedUndisclosed250 - 999Serves PanamaServices provided
10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +7 services10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingSee all 23 projectsRemote Team Solutions is a staffing and recruitment company specializing in remote team management and virtual assistance. Reviews suggest a high level of client satisfaction, with 100% of reviewers praising their responsiveness, cost-effectiveness, and cultural alignment. Clients consistently highlight the company's trustworthiness and ability to exceed expectations, which has fostered long-term partnerships across various industries.
1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback for Remote Team Solutions highlights their effective project management and timely delivery of services. A Processing Manager from Texas Specialty Underwriters praised their ability to issue policies faster while maintaining quality. Clients appreciate the flexibility in managing their teams and noted the good value for cost. Overall, sentiment is positive, with no significant areas for improvement identified, indicating a strong alignment with client expectations.Was this helpful?
Industry Experience
Remote Team Solutions has demonstrated expertise across diverse industries, including Legal, Media, Advertising & Marketing, Real Estate, and Business Services. Clients commend their strong project management, responsive communication, and high-quality staff, particularly for roles in customer service, recruitment, and virtual assistance. Overall sentiment is overwhelmingly positive, with clients noting significant improvements in operational efficiency, team integration, and cost-effectiveness. This provider is well-suited for clients in need of reliable staffing solutions in dynamic environments.
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Insurance Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Remote Team Solutions underscores strong value for money, with several reviewers highlighting the company's competitive pricing and high-quality service. For instance, one client noted they achieved a 50% cost reduction by hiring senior recruiters through RTS, while another emphasized that the overall cost was lower than other firms without sacrificing quality. Overall, clients express satisfaction with the balance of cost and service delivery, reinforcing RTS's reputation for providing good value.Was this helpful?
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$100,000+< $25 / hr250 - 999Panamá, Panama
Services provided
40% Customer Service Outsourcing20% Back Office Outsourcing20% Blockchain +1 service20% Sales OutsourcingCenter Source, a Customer Service Outsourcing company, was founded in 2021. In Barranquilla, Colombia and Panamá, Panama, the team focuses on Customer Service Outsourcing and Blockchain.
Read moreSee All Locations (2)Panamá, Panama
Torre Global Bank, Piso 14, suite 14-01 Calle 50
Panamá, Panama151 - 200
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$25,000+Undisclosed250 - 999Santiago, Panama
Services provided
50% Robotics Process Automation30% Back Office Outsourcing20% Call Center ServicesQSolve is a Robotics Process Automation company. Their team is headquartered in Santiago, Panama and Nyeri, Kenya and focuses on Robotics Process Automation and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Colón, Panama
Services provided
60% Customer Service Outsourcing40% Call Center ServicesCustomer Service Outsourcing company Use Services was established in 2015. The small team provides Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Panamá, Panama
Services provided
100% Call Center ServicesCollect Center is an answering service company located in Panamá, Panama and Bogotá, Colombia. They provide Call Center Services.
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UndisclosedUndisclosed250 - 999Panamá, Panama
Services provided
15% AI Development15% BI & Big Data Consulting & SI15% Back Office Outsourcing +4 services15% Call Center Services15% Cloud Consulting & SI15% IT Managed Services10% Finance & Accounting Outsourcing (FAO)Midsize data analytics company Iterum Connections, is headquartered in Panamá, Panama. Their services include BI & big data consulting & SI and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Panamá, Panama
Services provided
70% Back Office Outsourcing30% Business ConsultingBDO Panama is a Back Office Outsourcing company. Their small team is located in Panamá, Panama. Their services include Back Office Outsourcing and Business Consulting.
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$5,000+$25 - $49 / hr10 - 49Panamá, Panama
Services provided
30% Web Development20% Cloud Consulting & SI20% ECM Consulting and SI +2 services20% Mobile App Development10% Back Office OutsourcingGSI is a web development company launched in 1992. The company provides Web Development and cloud consulting & SI, and is small.
Read moreSee All Locations (3)Panamá, Panama
Ave. José Agustín Arango Juan Díaz, Plaza Los Pinos
Panamá, Panama2 - 5
(507) 210-0201
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UndisclosedUndisclosed2 - 9Panama City, Panama
Services provided
25% CRM Consulting and SI25% Call Center Services25% Custom Software Development +1 service25% ERP Consulting and SIEstablished in 2015, SIP Soluciones Integrales Pyme is a software development firm. Their services include Custom Software Development and Call Center Services.
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UndisclosedUndisclosed2 - 9Panama City, Panama
Services provided
20% Back Office Outsourcing20% Custom Software Development20% Mobile App Development +2 services20% Web Design20% Web DevelopmentStep IT Services is a software development company. Their small team is based in Panama City, Panama. Their team provides Custom Software Development and Back Office Outsourcing.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top Panama BPO Services
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$100,000+< $25 / hr250 - 999Panamá, Panama
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$25,000+Undisclosed250 - 999Santiago, Panama
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed2 - 9Colón, Panama
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Panamá, Panama
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Panamá, Panama
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
UndisclosedUndisclosed2 - 9Panamá, Panama
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$5,000+$25 - $49 / hr10 - 49Panamá, Panama
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Panama City, Panama
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed2 - 9Panama City, Panama
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other
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