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Nearshore Contact Center & Customer Service Outsourcing
Iterum Connections is a full-service business process outsourcing (BPO) and customer experience (CX) provider with nearshore operations to the U.S. Iterum’s inbound and outbound call/contact center services include customer and patient support, collections, fraud prevention, GDS management, and many other forms of back-office support. Iterum serves a variety of industries, with special expertise serving health plans, medical providers, financial services, fintech, telco, travel, hospitality, retail, e-commerce, and SaaS clients. Iterum leverages artificial intelligence (AI) to recruit top call center talent, train and enhance their skills, and deliver the best possible interactions for consumers worldwide.
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Min project size
$5,000+
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Hourly rate
Undisclosed
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Employees
1,000 - 9,999
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Locations
Panamá, Panama
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Year founded
Founded 2019
1 Locations
- Panamá , Panama
Service Lines
- AI Development
- 15%
Select Focus Area
- AI Expertise
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- Machine Learning
- 100%
- BI & Big Data Solutions
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- Other BI & data solutions
- 100%
- BI & Big Data Focus
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- Other BI & analytics
- 100%
- Back Office Outsourcing
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- Inbound Services
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- IT Managed Services Focus
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- Help desk
- 50%
- Other IT managed services
- 50%
Industries
No Industries have been added yet…
Clients
No Clients have been added yet…
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