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Top IT Managed Service Providers in Syracuse

Ratings Updated: April 2, 2026

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0 Leaders 15 Contenders

55 Companies

Country: United States

State: New York

City: Syracuse

List of the Top Syracuse IT MSPs

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Featured

What are Featured Providers?
Bit by Bit Computer Consultants

4.9 54 reviews
Premier Verified

$5,000+

$150 - $199 / hr

50 - 249

Serves Syracuse, United States

Services provided

50% IT Managed Services

25% Custom Software Development

25% Cybersecurity

Bit by Bit Computer Consultants is a prominent Managed IT Services provider, specializing in IT Support Services, and cybersecurity solutions. With a consistent record of success across various sectors, they boast a 100% satisfaction rate from clients who praise their responsiveness, project management skills, and proactive problem-solving approach. Clients value their flexibility and the personalized service they offer, making them a reliable partner for outsourced IT management needs.

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Reviews mention Unique expertise
Clients consistently highlight Bit by Bit Computer Consultants' unique expertise and responsiveness in IT support. For instance, one client noted their 'excellent communication' and 'strong working knowledge' of systems, while another praised their 'level of IT support, care, and expertise.' A systems administrator mentioned their impressive breadth of knowledge and proactive guidance on IT decisions. Overall, the sentiment regarding their unique expertise is overwhelmingly positive, with clients appreciating their ability to deliver tailored solutions and address complex challenges efficiently.

IT Managed Services for International Nonprofit Org

5.0 Aug 3, 2023

Bit by Bit Computer Consultants consistently exceed our expectations because of their level of IT support, care, and expertise. Their whole team is incredible to work with and extremely responsive to our needs. Every time we need something, they’re able to offer valuable support.
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Server Migration & IT Consulting for Administration Company

5.0 Jun 7, 2023

I’m impressed with their expertise and the breadth of their knowledge — I can ask them about almost anything related to IT or our infrastructure. They’re quick to point me in the right direction and always understand what I’m trying to do. Other teams will simply do what the client wants to do. Bit by Bit does that, but they always warn me about the potential results of our actions.
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IT Consulting Services for Fitness Company

5.0 Sep 20, 2022

We’ve been most impressed with the team’s prompt response time and networking expertise. Bit by Bit has significant tenure, which has shined through in their quality of work and impressed our executives.
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Managed IT Services for Architectural & Engineering Firm

5.0 Oct 20, 2020

They’re super knowledgeable, especially our account manager and security person. They’re definitely experts in their fields.
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Cloud Migration for Law firm

5.0 Sep 30, 2020

We have been very impressed with the expertise of the techs. They really know what they are doing and they think outside of the box to develop a solution that best meets our needs.
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1 of 2 reviews are 5 stars

2 new reviews for IT Managed Services services

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for Bit by Bit Computer Consultants highlight their effective managed IT services and strong communication. Clients commend the team's responsiveness and ability to meet deadlines, with one emphasizing improved ticket resolution and proactive support. The cybersecurity measures, including phishing training, were also positively noted. Overall, clients express high satisfaction, with one advising potential customers to trust their work ethic for a fruitful partnership.
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Average Project Cost Breakdown

$50,000 to $199,999 (18) $10,000 to $49,000 (9) $200,000 to $999,999 (9) Less than $10,000 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Bit by Bit Computer Consultants is recognized for their competitive pricing and value for money, with clients noting the cost-effectiveness of their services. One client highlighted that they chose Bit by Bit due to their competitive costs and excellent understanding of their organization. Another client mentioned spending around $200,000 on major projects, appreciating the high return on investment through effective service. Overall, clients express satisfaction with the balance of cost and quality, often feeling they receive more than what they pay for.
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United States (50) Canada (1) France (1) England (1)

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Zazz

4.9 39 reviews
Verified

$50,000+

$50 - $99 / hr

50 - 249

Serves Syracuse, United States

Services provided

70% IT Managed Services

20% Cybersecurity

10% IT Staff Augmentation

Zazz is a versatile mobile and web development company known for delivering innovative solutions across various industries, including insurance, education, and recruitment. The company receives overwhelmingly positive feedback, with a notable emphasis on their technical expertise, project management skills, and ability to meet client needs—leading to significant outcomes such as user engagement increases of up to 60% and user satisfaction rates as high as 92%.

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Reviews mention Knowledgeable
Clients consistently praise Zazz for their extensive technical knowledge and industry expertise. For instance, one client highlighted that Zazz 'knows what technology to use and when to use it,' which has been instrumental in their project. Another noted their 'professionalism and attention to detail,' emphasizing the team's ability to provide creative solutions. Overall, the sentiment regarding Zazz's knowledge is overwhelmingly positive, with clients expressing confidence in their capabilities and recommending them for their expertise.

Mobile App Dev For Recruitment Company

5.0 Jul 3, 2023

We’ve been impressed with their technical knowledge. They know what technology to use and when to use it which has been helpful throughout our engagement.
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UI/UX Design, Mobile App & Web Dev for Property Mgmt Firm

5.0 Apr 21, 2023

ZAZZ's team was professional, knowledgeable, and responsive to any feedback or concerns we had throughout the project. What impressed us the most about ZAZZ was their level of professionalism and attention to detail. ZAZZ's team was not only knowledgeable and experienced, but also creative and innovative in their approach.
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Web & Mobile App Dev for Staffing Agency

5.0 Apr 14, 2023

Zazz truly knows about their industry, as well as about their clients’ different industries. Still, the best part about working with them is that they listen to us.
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Mobile & Web App Development for Pet Resource Company

5.0 Jan 4, 2022

We’re impressed with their transparency and knowledge. During the initial meeting, they understood what we wanted and presented us with something similar to what we were expecting. They consistently find solutions to our concerns.
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Industry Experience

Zazz demonstrates strong expertise across various industries, including Information Technology, Design, Financial Services, Education, and Healthcare. Clients commend their innovative solutions, project management skills, and responsive support, leading to measurable successes like increased engagement and revenue. Overall, Zazz is especially well-suited for projects requiring app development, UI/UX design, and custom integrations, making them a commendable partner for businesses in technology-driven sectors.
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Information technology Design Financial services Other industries Education Agriculture Manufacturing Human Resources Other Industry Healthcare Real estate Software Consulting Wellness & Fitness Food & Beverages Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (18) $10,000 to $49,000 (4) $200,000 to $999,999 (4)

What Clients Have Said
Clients consistently note Zazz's competitive pricing and strong value for money, with feedback highlighting their ability to deliver high-quality services within budget constraints. For instance, a former director emphasized that Zazz's pricing fit their budget while providing good value for cost. Similarly, multiple clients praised their responsiveness and proactive communication, ensuring project deliverables were met on time without compromising quality. Overall, sentiment towards Zazz reflects a positive perception of their cost-effectiveness and alignment with client expectations.
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United States (13) Canada (10) Bangladesh (1) Greece (1) India (1) England (1)

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Corporate Technologies

4.7 12 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Syracuse, United States

Services provided

80% IT Managed Services

10% Cloud Consulting & SI

10% Cybersecurity

Corporate Technologies is a comprehensive IT Managed Services Provider specializing in IT management, support, and cybersecurity. Across multiple reviews, 100% of clients commend their responsiveness, proactive solutions, and efficiency in managing IT infrastructure, with many highlighting their quick resolution times and effective communication. They are consistently praised for their knowledgeable and supportive team, effectively handling clients' diverse IT needs.

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight the excellent value for money provided by Corporate Technologies, noting their pricing fits within budget constraints while delivering high-quality services. One client remarked on their 'good value for cost' and 'great culture fit,' while another emphasized their 'pricing fit our budget.' Overall sentiment is positive, with many clients expressing satisfaction with the responsive service and effective solutions received, making Corporate Technologies a trusted partner for IT needs.
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More responsive than most other service providers

Corporate Technologies is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Grand Rapids, Michigan (2) Olathe, Kansas (1) Tulsa, Oklahoma (1) South Chicago, Illinois (1) Holland, Michigan (1) Saint Paul, Minnesota (1) West Milford, New Jersey (1) Los Angeles, California (1) Fargo, North Dakota (1) Cedar Springs, United States (1) Grand Haven, Michigan (1)

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TPx Communications

4.3 72 reviews
Verified

$1,000+

$100 - $149 / hr

250 - 999

Serves Syracuse, United States

Services provided

50% IT Managed Services

40% Cybersecurity

10% Unified Communications Consulting & SI

TPx Communications is a Managed IT Services provider offering comprehensive Information Technology Services, including IT Support Services, network security, and outsourced IT management. With approximately 90% of reviews praising their responsiveness and value for cost, TPx Communications is lauded for their customer service, project management, and expertise in providing seamless IT and communication solutions.

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14 of 30 IT Managed Services reviews are 5 stars

2 new reviews for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cybersecurity & IT Managed Services for Water Filtration Co
5.0 — TPx Communications provides cybersecurity services for a water filtration company. The team has also provided technical support and vendor management and implemented a phone system. Read more
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Industry Experience

TPx Communications has garnered positive feedback across various industries, notably in Home Services, Food & Beverages, Healthcare, Non-profit, and Manufacturing. Clients commend TPx for its expertise in cybersecurity, network management, and VoIP systems, highlighting their responsiveness, cost-effectiveness, and comprehensive support. The overall sentiment reflects trust and satisfaction, particularly in enhancing communication systems and operational efficiency. Organizations in need of trusted IT solutions and dedicated support would find TPx a fitting partner.
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Home Services Food & Beverages Medical Non-profit Nonprofit Manufacturing Healthcare Transportation Government Retail Utilities Education Software Construction Real estate Other Industry Financial services Telecommunications Legal Business services Research Consumer Products Arts, entertainment & music IT Services Restaurants Energy & natural resources Agriculture Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (21) $10,000 to $49,000 (12) $50,000 to $199,999 (4) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend TPx Communications for their competitive pricing and overall value for money. Feedback highlights that their services fit within budget constraints while delivering effective solutions; for example, one client noted significant savings from their commercial phone systems. However, some reviews indicate that the quality of service can vary, with a few clients expressing dissatisfaction regarding project management and timely delivery. Overall, the sentiment reflects a positive perception of TPx's cost-effectiveness and commitment to client needs.
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United States (61) Canada (1)

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ACP Technologies, Inc.

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Pittsford, NY

Services provided

40% IT Managed Services

30% IT Strategy Consulting

20% Cloud Consulting & SI +1 service

10% Unified Communications Consulting & SI

ACP Technologies, Inc. Is a small West Seneca, New York-based IT managed services company. Their services include IT managed services and IT strategy consulting.
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Pittsford, NY

1150-J Pittsford-Victor Road,
Pittsford, NY 14534

585.296.8880

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NGEN

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Syracuse, NY

Services provided

25% IT Managed Services

25% Cloud Consulting & SI

25% Cybersecurity +1 service

25% IT Strategy Consulting

NGEN is a cloud consulting & SI company. They provide cloud consulting & SI and IT managed services and are headquartered in Syracuse, New York.
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What are Featured Providers?
BetterWorld Technology

4.9 26 reviews
Verified

$1,000+

$150 - $199 / hr

50 - 249

Serves Syracuse, United States

Services provided

50% IT Managed Services

30% Cybersecurity

15% IT Strategy Consulting +1 service

5% Compliance Consulting

BetterWorld Technology is a managed IT services provider offering comprehensive IT management and support services, including cybersecurity, telecommunication, and helpdesk solutions. With 100% positive reviews, clients frequently commend their responsive communication, effective project management, and ability to seamlessly execute IT transitions. Approximately 50% of reviewers highlight their impressive transparency and strategic planning abilities, establishing BetterWorld Technology as a reliable partner for managed IT services and support.

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Reviews mention Transparent
The feedback regarding BetterWorld Technology's transparency is overwhelmingly positive. Clients frequently highlighted their upfront communication and honesty, with one stating they appreciated being treated as a respected customer, contrasting their previous experiences. Specific remarks include the company's commitment to transparency during project transitions and their responsiveness, with one client noting they received timely answers to inquiries. Overall, the sentiment around transparency is strong, indicating that this quality is a key strength of BetterWorld Technology.

IT Managed Services for Cybersecurity Consulting Company

5.0 Jul 18, 2024

BetterWorld Technology is the best MSP I've come across. They are responsive, responsible, thorough, and transparent. Always fully transparent and upfront. Great to work with.
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Provider Changeover for Private Liberal Arts High School

5.0 Feb 17, 2023

They helped us save money by removing redundant services that had gone by the wayside, and were transparent every step of the way. I had always felt as if I were asking favors from our previous MSP, but we're clearly a respected customer at BetterWorld Technology.
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16 of 19 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Arch Support Company
5.0 — BetterWorld Technology provided managed IT services to an arch support company. The team assisted the client in migrating their IT infrastructure and deploying an RMM software. Read more
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Industry Experience

BetterWorld Technology has received positive feedback across various industries, including Nonprofit, Education, Healthcare, Retail, and Consulting. Clients appreciate their responsiveness, communication, and seamless transitions in Managed IT services. Nonprofit organizations highlight effective cybersecurity and support for remote operations. Educational institutions value their cost-effective solutions and project management expertise. Retail clients commend the smooth migration processes. Overall, BetterWorld Technology demonstrates strong capabilities in IT management and support tailored to diverse industry needs.
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Design Consulting Retail Nonprofit Consumer products & services Non-profit Consumer Products Education Healthcare Financial services Software Food & Beverages Construction Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (7) $50,000 to $199,999 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight BetterWorld Technology's competitive pricing and strong value for money. Feedback indicates that their services fit within budget constraints while delivering high-quality outcomes. For instance, one client noted that BetterWorld provided 'good value for cost' and another emphasized their 'cost-effective solutions' that improved operational efficiency. Overall, the sentiment across reviews reflects satisfaction with both affordability and the level of service provided.
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Integris

4.9 92 reviews
Premier Verified

$5,000+

$150 - $199 / hr

250 - 999

Serves Syracuse, United States

Services provided

75% IT Managed Services

10% Cybersecurity

10% IT Strategy Consulting +1 service

5% Cloud Consulting & SI

Integris is a Managed IT Services provider offering comprehensive IT management, support services, and cybersecurity for various industries. The company consistently receives positive feedback, with approximately 90% of reviews highlighting their reliability, quick response, and effective communication. Clients appreciate their ability to manage complex IT systems and ensure security, although some suggest improvements in response times for support tickets.

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Average Project Cost Breakdown

$200,000 to $999,999 (28) $50,000 to $199,999 (21) $10,000 to $49,000 (18) Less than $10,000 (4) $1,000,000 to $9,999,999 (4)

What Clients Have Said
Clients generally express satisfaction with Integris' cost-effectiveness and value for money. Many reviews highlight that Integris' services often lead to significant savings compared to maintaining in-house IT teams. For instance, a client noted a 20% cost reduction after outsourcing IT services. However, some feedback indicates that response times for urgent support could improve. Overall, clients appreciate the flexibility and expertise of Integris, which justifies their investment.
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More responsive than most other service providers

Integris is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (91) Japan (1)

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2 of 2 Syracuse-based reviews are 5 stars

$200,000 – $999,999 avg. project cost for IT Managed Services services in Syracuse

IT Managed Services project highlight

Cybersecurity, Cloud & Managed IT Services for Factoring Co
5.0 — Integris provides cybersecurity, cloud, and managed IT services for a factoring company. The team is responsible for managing the client’s software, hardware, and servers and offering Read more
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Five Nines

5.0 6 reviews
Premier Verified

Undisclosed

Undisclosed

50 - 249

Serves Syracuse, United States

Services provided

60% IT Managed Services

20% Cybersecurity

10% IT Staff Augmentation +1 service

10% IT Strategy Consulting

Five Nines is an IT Managed Services Provider specializing in Managed IT Services, IT Support, and Outsourced IT Management. Across their reviews, clients consistently praise their effective IT management, proactive support, and dedication to aligning with company culture and values. Approximately 80% of reviewers highlight Five Nines' ability to deliver timely solutions and maintain strong communication, while a similar percentage appreciate their expertise in cybersecurity and network management.

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Reviews mention Communicative
Clients consistently highlight Five Nines' strong communication skills, noting their prompt responses and clarity in explaining technical details. One client emphasized their quick address of requests and proactive communication regarding timelines. Another client praised the excellent project management and timely updates provided throughout the project. Overall, the sentiment is highly positive, with clients feeling supported and valued as partners rather than just vendors.

Cybersecurity & IT Managed Services for Bank

5.0 May 8, 2025

Excellent project management and communication through-out. Timely response and explanation of steps in a non-technical format.
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IT Services & Cybersecurity for Marketing Agency

5.0 May 12, 2025

FiveNines is very quick to address any asks, and are highly communicative if a task is going to take longer than a day. Their team gives us support that we could not manage with one internal team member in the IT role. We trust their guidance and advice, and their expertise and knowledge is unmatched.
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Industry Experience

Five Nines has garnered positive feedback across various sectors, including Advertising & Marketing, Healthcare, Banking, and Insurance. Clients commend their expertise in IT support, cybersecurity, and project management, noting significant improvements in operational efficiency and security posture. In the Advertising & Marketing realm, they excel in IT services for agencies, while in Healthcare, their solutions enhance patient care capabilities. The Banking sector appreciates their reliability in managing ITMs, and Insurance clients benefit from their thorough project execution. Overall, sentiment is highly favorable, particularly in healthcare and marketing industries.
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Advertising & marketing Healthcare Banks Insurance

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with Five Nines' pricing and overall value, noting that their services align well with budgetary constraints. For instance, a healthcare CFO highlighted significant cost savings and improved budgeting through strategic IT planning, while another client emphasized that the cost of services was lower than hiring an internal IT team. Overall, the sentiment reflects a strong belief that Five Nines provides excellent value for money, reinforcing their reputation as a reliable IT partner.
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Kearney, Nebraska (2) Lincoln, Nebraska (1) Omaha, Nebraska (1) Fairbury, Nebraska (1)

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Affinity Enterprises, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Pittsford, NY

Services provided

25% IT Managed Services

25% IT Strategy Consulting

25% Other IT Consulting and SI +1 service

25% Unified Communications Consulting & SI

Unified communications consulting & SI company Affinity Enterprises, LLC is located in Pittsford, New York. The team offers unified communications consulting & SI and IT managed services.
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ALT IT Consulting

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Syracuse, NY

Services provided

20% IT Managed Services

20% Cloud Consulting & SI

20% Custom Software Development +3 services

20% IT Strategy Consulting

10% Application Management & Support

10% Web Design

Launched in 1999, ALT IT Consulting is a small Syracuse, New York-based custom software development firm. Their team provides Custom Software Development and cloud consulting & SI.
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InterSense

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Syracuse, NY

Services provided

15% IT Managed Services

20% Web Design

20% Web Development +3 services

15% Application Management & Support

15% Graphic Design

15% Logo

Small web design agency InterSense, is in Syracuse, New York. Their services include Web Design and Web Development.
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List of the Top Syracuse IT MSPs

The Garam Group

Undisclosed

Undisclosed

10 - 49

East Syracuse, NY

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

100% IT Managed Services

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Synergy IT Solutions

Undisclosed

Undisclosed

50 - 249

Syracuse, NY

Ability to deliver

5.6/40.0

0/20 Reviews

0/10 Clients & Experience

5.6/10 Market Presence

Service focus

40% IT Managed Services

60% Other

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Detor Computer Services

Undisclosed

Undisclosed

2 - 9

Syracuse, NY

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% IT Managed Services

View Profile Visit Website
NetManageIT

Undisclosed

Undisclosed

2 - 9

Syracuse, NY

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% IT Managed Services

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Advanced IT LLC

Undisclosed

Undisclosed

250 - 999

Syracuse, NY

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

80% IT Managed Services

20% Other

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Syracuse Innovations Group

Undisclosed

Undisclosed

2 - 9

Syracuse, NY

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% IT Managed Services

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Priority IT Works

Undisclosed

Undisclosed

2 - 9

Syracuse, NY

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% IT Managed Services

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Infinit Technology Solutions

Undisclosed

Undisclosed

10 - 49

East Syracuse, NY

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% IT Managed Services

View Profile Visit Website
Highbridge Communications

Undisclosed

Undisclosed

10 - 49

East Syracuse, NY

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% IT Managed Services

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Netegrity Consultants, LLC

Undisclosed

Undisclosed

2 - 9

East Syracuse, NY

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% IT Managed Services

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Teracai Corporation

Undisclosed

Undisclosed

10 - 49

Syracuse, NY

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% IT Managed Services

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Rescuecom Corporation

Undisclosed

Undisclosed

250 - 999

Syracuse, NY

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% IT Managed Services

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Douglas Computing Technologies

Undisclosed

Undisclosed

2 - 9

Syracuse, NY

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% IT Managed Services

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STI Computer Services

Undisclosed

Undisclosed

50 - 249

Syracuse, NY

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% IT Managed Services

50% Other

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Nex Level Network, Inc

Undisclosed

Undisclosed

2 - 9

Syracuse, NY

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% IT Managed Services

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