Top Help Desk Services in Hartford
52 Companies
List of the Top Hartford Outsourced Help Desk Services
Sponsored
-
SoftDoes
Premier VerifiedLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
$10,000+$50 - $99 / hr50 - 249Hartford, CTServices provided
10% IT Managed Services10% AI Consulting10% AI Development +710% Custom Software Development10% Enterprise App Modernization10% Generative AI10% Mobile App Development10% UX/UI Design10% Web Design10% Web DevelopmentFocus Areas
10% Help desk10% Cloud Server Migration10% Governance & Compliance Assessments +710% Hardware10% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Security10% Software Evaluation10% Website MaintenanceSee all 12 projectsSoftDoes is a versatile web development and software solutions company, excelling in creating custom websites, data systems, and automated tools for diverse industries. Across reviews, 100% of clients praise their responsiveness, solution-oriented approach, and commitment to understanding client needs. While some note minor project timeline extensions, all acknowledge SoftDoes' exceptional service and delivery, with a 0% negative feedback rate.
6 of 6 reviews are 5 stars$10,000 – $49,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
In the last six months, SoftDoes has received overwhelmingly positive feedback from clients. Clients praised their responsiveness, with one noting, "Communication was consistently good," and another highlighting their "commitment to understanding our needs." Projects were delivered on time, with measurable outcomes such as increased efficiency and improved user experiences. One client stated, "They have changed our business forever," demonstrating the impact of SoftDoes' work. Overall, clients expressed high satisfaction, emphasizing SoftDoes' customer service and proactive approach.Was this helpful?
More responsive than most other service providers
Get in TouchSoftDoes is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 6 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
Was this helpful?
See All Locations (50)Hartford, CT
100 Pearl Street
Hartford, CT 061032 - 5
Was this helpful?
-
$5,000+$150 - $199 / hr50 - 249Hartford, CT
Services provided
40% IT Managed Services20% Cybersecurity20% IT Strategy Consulting +210% Cloud Consulting & SI10% IT Staff AugmentationFocus Areas
10% Help desk25% Network10% Hardware +910% IT Budgeting10% Other IT managed services5% Disaster Recovery5% Governance & Compliance Assessments5% Managed Hosting Services5% Managed Software Application & Solutions5% Security5% Telecom5% Vendor Procurement & SelectionSee all 16 projectsCTS is a Managed IT Services provider specializing in IT Support Services for educational institutions and cultural organizations. Across their reviews, 90% of clients commend their technical expertise, customized solutions, and responsive communication, with 70% noting their exceptional project management capabilities. While all reviews highlight positive outcomes, one review suggested areas for improvement in project management communication. Overall, CTS is lauded for its strategic, client-focused approach in delivering robust IT infrastructure and support services.
3 of 3 reviews are 5 stars3 new reviews for IT Managed Services services$200,000 – $999,999 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent client feedback highlights Charter Technology Solutions' exceptional project management and responsiveness, with timely delivery of services and a strong culture fit. A CEO noted their tailored approach, emphasizing personalized support that aligns with organizational values. The Director of IT Operations praised their attention to detail and effective communication. However, suggestions for improvement included clearer communication regarding cost changes and enhanced device management processes. Overall, clients express high satisfaction and confidence in CTS's ability to meet their needs.Was this helpful?
3 of 6 Help desk reviews are 5 starsUnknown avg. project costHelp desk Experience
CTS has received overwhelmingly positive feedback for its help desk services, with 100% of reviewers highlighting their responsiveness and expertise. Clients appreciated the prompt communication and proactive support, significantly improving their technology satisfaction and infrastructure. Notable strengths include effective project management, strong customer service orientation, and a deep understanding of client needs, particularly in educational settings. No negative feedback was found, indicating a consistent track record of success across various projects.
Read Most Recent ReviewWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend CTS for providing good value for cost, highlighting its alignment with budgetary constraints and project goals. For instance, a CEO noted CTS as a 'good value for cost,' while a Director of IT praised their pricing fit within budget. Overall sentiment reflects satisfaction with the company's pricing structure, effective project management, and reliable service delivery, reinforcing the perception of CTS as a cost-effective partner in IT solutions.Was this helpful?
See All Locations (6)Hartford, CT
750 Main Street, #100
Hartford, CT 061031
(860) 200-2286
Was this helpful?
-
$5,000+$150 - $199 / hr10 - 49Southington, CT
Services provided
30% IT Managed Services40% Custom Software Development15% AI Consulting +115% IT Strategy ConsultingFocus Areas
30% Help desk30% Managed Software Application & Solutions15% Security +310% Cloud Server Migration10% Disaster Recovery5% HardwareSee all 2 projectsRealized Solutions Inc is a company specializing in Managed IT Services, offering expertise in IT Management and IT Support Services. Reviewers frequently highlight their impeccable timing and responsiveness, with 100% of the feedback being positive and noting the company's impressive personnel and strong alignment with client values.
2 of 2 reviews are 5 stars1 new review for IT Managed Services services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for Realized Solutions Inc reflect a strong positive sentiment, highlighting their effective collaboration and project management. Clients noted significant enhancements in sales and ROI due to customized solutions, such as automated catalog databases and AI-driven SEO strategies. The responsiveness and cooperative nature of the team, particularly Matt Allen, were frequently praised, with one client stating, 'Their timing and responsiveness was impeccable.' Overall, clients emphasized the alignment of values and the cultural fit as key reasons for their satisfaction.Was this helpful?
1 of 1 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
Lead Management, SEO & Web Dev for Insurance Wholesaler
5.0 — Realized Solutions Inc provides lead generation, web development, and SEO for an insurance wholesaler. The team has developed multiple programs, including an AI SEO strategy, and provided web Read moreWas this helpful?
Industry Experience
Realized Solutions Inc has demonstrated expertise in the Insurance and Research Chemicals industries, providing impactful solutions such as AI integration for lead generation and ERP application management. Clients have praised their impeccable project management, timely communication, and alignment with company values, leading to measurable outcomes like increased sales and improved operational efficiency. The overall sentiment is highly positive, suggesting a strong fit for companies seeking innovative technology solutions in either industry.
Read All ReviewsSelect Industry to see insights
Other industries InsuranceWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
In Waterbury, Connecticut, Realized Solutions Inc is recognized for their proficiency in ERP integration, website creation, and software solutions. They develop tailored tools such as automated product catalogs, enhancing sales and operational efficiency. Clients commend their collaborative, responsive, and forward-thinking team.Read Local ReviewsWas this helpful?
-
$1,000+Undisclosed1,000 - 9,999Hartford, CT
Services provided
10% IT Managed Services10% AI Development10% BI & Big Data Consulting & SI +710% Cloud Consulting & SI10% Custom Software Development10% Executive Search10% Generative AI10% Recruiting10% Recruitment Process Outsourcing10% StaffingFocus Areas
20% Help desk20% Cloud Server Migration20% Hardware +220% Managed Software Application & Solutions20% NetworkInsight Global, a big data analytics company, provides BI & big data consulting & SI and cloud consulting & SI. The firm is located in Atlanta, Georgia and Birmingham, Alabama.
Read moreMore responsive than most other service providers
Get in TouchInsight Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (63)Hartford, CT
185 Asylum St, 17th Floor
Hartford, CT 0610376 - 100
8554864057
Was this helpful?
-
$1,000+$150 - $199 / hr10 - 49Sturbridge, MA
Services provided
40% IT Managed Services25% Cybersecurity25% IT Strategy Consulting +110% Cloud Consulting & SIFocus Areas
30% Help desk20% Network20% Security +510% IT Budgeting5% Disaster Recovery5% Hardware5% Managed Hosting Services5% Software EvaluationSee all 2 projectsClearCom IT Solutions, Inc. is a provider of Managed IT Services, specializing in IT Management and IT Support Services. Reviews highlight their prompt response and effective solutions, with 100% of reviewers noting impressive communication and helpfulness. Their competitive pricing and cultural fit are also valued by clients.
1 of 1 IT Managed Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
Email Transfer & Windows Upgrade for Filtration Systems Co
5.0 — A water filtration systems company hired ClearCom IT Solutions, Inc. to transfer their email service, fix Outlook issues, and set up security. Moreover, the team upgraded the client's computers to Read moreWas this helpful?
Industry Experience
ClearCom IT Solutions, Inc. has received positive feedback primarily from clients in the legal industry, highlighting their effective problem-solving abilities and timely responses. Clients appreciate their budget-friendly pricing, strong communication, and cultural fit, noting successful outcomes such as restoring critical software functionality. This demonstrates ClearCom's expertise in addressing technical challenges promptly, making them a suitable partner for organizations in legal and nonprofit sectors seeking reliable IT solutions.
Read All ReviewsSelect Industry to see insights
LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with ClearCom IT Solutions, Inc.'s pricing, noting it as a key factor in their decision to engage the company. One client highlighted that the 'pricing fit our budget' and described the service as providing 'good value for cost.' Overall, the sentiment regarding cost and value for money is positive, with clients appreciating the balance between affordability and effective service delivery.Was this helpful?
-
Undisclosed$150 - $199 / hr10 - 49Meriden, CT
Services provided
20% IT Managed Services15% Custom Software Development10% Business Consulting +710% Cloud Consulting & SI10% Cybersecurity10% IT Strategy Consulting10% Web Design5% AI Consulting5% BI & Big Data Consulting & SI5% CRM Consulting and SIFocus Areas
25% Help desk20% Disaster Recovery20% Network +420% Security5% Cloud Server Migration5% IT Budgeting5% Software EvaluationUNAPEN, Inc., an IT managed services company, was launched in 1991. The agency provides IT managed services and Custom Software Development, and is small.
Read more -
UndisclosedUndisclosed10 - 49Wallingford, CT
Services provided
45% IT Managed Services20% Cybersecurity20% IT Strategy Consulting +210% Cloud Consulting & SI5% Call Center ServicesFocus Areas
20% Help desk20% Security10% Disaster Recovery +610% Hardware10% Managed Hosting Services10% Managed Software Application & Solutions10% Network5% Other IT managed services5% TelecomIT managed services company ASG Information Technologies is located in Wallingford, Connecticut. They offer IT managed services and Cybersecurity.
Read more -
UndisclosedUndisclosed50 - 249Stamford, CT
Services provided
35% IT Managed Services30% Cybersecurity10% Cloud Consulting & SI +310% IT Staff Augmentation10% IT Strategy Consulting5% Unified Communications Consulting & SIFocus Areas
10% Help desk10% Cloud Server Migration10% Disaster Recovery +810% Governance & Compliance Assessments10% IT Budgeting10% Managed Hosting Services10% Network10% Security10% Telecom5% Hardware5% Managed Software Application & SolutionsSee all 15 projectsOmega Systems is a Managed IT Services provider offering comprehensive IT Support Services, including network management, security, software, and hardware provisioning. The reviews, predominantly positive, highlight their exceptional customer service, responsiveness, and ability to tailor solutions to meet client needs. Approximately 90% of reviewers commend their proactive approach and communication skills. Some reviews suggest improvements in response times and coordination among technical staff.
Industry Experience
Omega Systems has extensive experience in the nonprofit and education sectors, receiving strong feedback for their IT management and support services. Clients highlight their expertise in optimizing IT infrastructure, enhancing network stability, and providing responsive support. Overall sentiment is highly positive, particularly in nonprofits, where they demonstrate a personal approach and adaptability to unique client needs. Their services are also valued in logistics and manufacturing, though less feedback is available from these sectors. Potential clients in nonprofit and education would find a suitable match with Omega Systems.
Read All ReviewsSelect Industry to see insights
Nonprofit Education Logistics & Supply Chain Manufacturing ConstructionWas this helpful?
Stamford, CT
26 Fahey Street
Stamford, CT 0690716 - 20
+1(914) 610-3313
See All Locations (7)Stamford, CT
26 Fahey Street
Stamford, CT 0690716 - 20
+1(610) 801-1987
Was this helpful?
4 of 5 Hartford-based reviews are 5 starsLess than $10,000 avg. project cost for IT Managed Services services in HartfordRead Similar ReviewsIT Managed Services project highlight
Managed IT Services for Nonprofit Art Museum
5.0 — Omega Systems (formerly The TNS Group) has provided managed IT services to a nonprofit art museum. They have revamped the client's entire IT structure, worked on the backend, and stabilized the Read moreWas this helpful?
Review Rating from Clients
4.7/5.0
Quality
4.7
Schedule
4.7
Cost
4.1
Willing to Refer
4.6
Omega Systems, with a strong local presence in Stamford and New York, specializes in IT support, network management, and system upgrades for nonprofits and schools. Clients commend their responsiveness, strategic guidance, and ability to adapt to evolving challenges, ensuring seamless technology operations and high customer satisfaction.Read Local ReviewsWas this helpful?
-
$5,000+$100 - $149 / hr10 - 49East Windsor, CT
Services provided
60% IT Managed Services20% Cybersecurity20% IT Strategy ConsultingFocus Areas
20% Help desk40% Disaster Recovery10% Managed Hosting Services +410% Network10% Security5% Hardware5% Other IT managed servicesHuntington Technology is a small IT managed services company. Founded in 2001, the team specializes in IT managed services and Cybersecurity.
Read moreSee All Locations (2)East Windsor, CT
113 Main St
East Windsor, CT 0601610 - 15
860-758-0040
Was this helpful?
-
$5,000+$150 - $199 / hr10 - 49Windsor, CT
Services provided
70% IT Managed Services20% Cybersecurity5% IT Strategy Consulting +15% Unified Communications Consulting & SIFocus Areas
10% Help desk20% Security10% Disaster Recovery +610% Governance & Compliance Assessments10% Hardware10% IT Budgeting10% Managed Hosting Services10% Network10% Vendor Procurement & SelectionCooperative Systems is an IT managed services company. Founded in 1993, the team focuses on IT managed services and Cybersecurity.
Read more -
$1,000+$100 - $149 / hr10 - 49Hartford, CT
Services provided
60% IT Managed Services30% Cybersecurity10% IT Strategy ConsultingFocus Areas
10% Help desk10% Disaster Recovery10% Governance & Compliance Assessments +710% Hardware10% IT Budgeting10% Managed Software Application & Solutions10% Network10% Other IT managed services10% Security10% Vendor Procurement & SelectionCommprise is an IT managed services company. They were founded in 2010, and their services include IT managed services and Cybersecurity.
Read more -
UndisclosedUndisclosed50 - 249Rocky Hill, CT
Services provided
30% IT Managed Services70% Call Center ServicesFocus Areas
100% Help deskGlobal Help Desk Services, Inc. , a telephone answering service, was founded in 2002. The firm offers Call Center Services and IT managed services, and is midsize.
Read more -
UndisclosedUndisclosed2 - 9Manchester, CT
Services provided
50% IT Managed Services50% CybersecurityFocus Areas
50% Help desk50% Managed Hosting ServicesEncompass IT Solutions, LLC is a Cybersecurity and IT managed services company. Their team is headquartered in Manchester, Connecticut. The agency specializes in Cybersecurity and IT managed
Read more -
UndisclosedUndisclosed2 - 9Bloomfield, CT
Services provided
20% IT Managed Services20% BI & Big Data Consulting & SI20% IT Strategy Consulting +320% Mobile App Development10% Building Security Services10% Corporate Training & CoachingFocus Areas
30% Help desk30% Hardware20% Network +120% Other IT managed servicesCode Blue is an IT strategy consulting company established in 2022. The company provides IT strategy consulting and BI & big data consulting & SI, and is small.
Read more -
UndisclosedUndisclosed50 - 249Shelton, CT
Services provided
30% IT Managed Services25% Cybersecurity20% Cloud Consulting & SI +220% IT Strategy Consulting5% IT Staff AugmentationFocus Areas
10% Help desk10% Disaster Recovery10% IT Budgeting +710% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Other IT managed services10% Software Expert Witness10% Vendor Procurement & Selection10% Website MaintenanceSee all 1 projectsFlagship Networks, Inc. is an IT services provider specializing in infrastructure revamping, email system conversions, and ongoing system support. The reviews indicate a strong, longstanding relationship with clients, highlighting effective collaboration and minimal service disruption. While 100% of the feedback is positive, one area for improvement noted by a client is the need for increased knowledge transfer in system support.
Industry Experience
Flagship Networks, Inc. has demonstrated expertise in the Government sector through successful projects such as infrastructure revamping and email system conversions. Clients commend their ability to deliver effective solutions with minimal disruption, highlighting a strong ongoing relationship and familiarity with client needs. Feedback indicates a sentiment of satisfaction, although there is a desire for improved knowledge transfer. Organizations in the Government industry seeking IT support and system upgrades may find Flagship Networks a suitable partner.
Read All ReviewsSelect Industry to see insights
GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Flagship Networks, Inc. as offering good value for money, particularly noting affordability as a key factor in their selection. One client highlighted that the company provided a desired email solution within budget, which contributed to their long-standing relationship. Overall sentiment indicates satisfaction with the cost relative to the quality of service, although some clients expressed a desire for improved knowledge transfer during projects.Was this helpful?
Review Rating from Clients
4.5/5.0
Quality
4.5
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
In Stratford, Flagship Networks is trusted for comprehensive IT solutions, including email migrations and system support for municipal clients. Their dedicated team delivers efficient, low-disruption projects, with long-standing relationships and deep organizational understanding, though clients seek more knowledge sharing for future self-sufficiency.Read Local ReviewsWas this helpful?
-
$1,000+$150 - $199 / hr10 - 49Cheshire, CT
Services provided
20% IT Managed Services25% Cloud Consulting & SI20% Cybersecurity +220% Unified Communications Consulting & SI15% IT Strategy ConsultingFocus Areas
10% Help desk20% Disaster Recovery20% Managed Hosting Services +420% Security15% Network10% IT Budgeting5% TelecomSpectrum Virtual, a cloud consulting & SI company, was established in 2013. The team specializes in cloud consulting & SI and unified communications consulting & SI.
Read more -
UndisclosedUndisclosed10 - 49Norwich, CT
Services provided
40% IT Managed Services30% Cybersecurity10% Compliance Consulting +210% IT Staff Augmentation10% IT Strategy ConsultingFocus Areas
10% Help desk10% Disaster Recovery10% Governance & Compliance Assessments +810% Hardware10% IT Budgeting10% Managed Software Application & Solutions10% Network10% Security10% Telecom5% Managed Hosting Services5% Other IT managed servicesEstablished in 2003, I-M Technology, LLC, a small IT managed services company, is located in Norwich, Connecticut. Their team offers IT managed services and Cybersecurity.
Read more -
UndisclosedUndisclosed10 - 49Easthampton, MA
Services provided
30% IT Managed Services30% Cybersecurity15% Graphic Design +215% Unified Communications Consulting & SI10% Corporate Training & CoachingFocus Areas
20% Help desk20% Cloud Server Migration20% Hardware +320% Security10% Network10% TelecomCybersecurity company Hogan Technology, Inc. Was established in 1986. Based in Easthampton, Massachusetts, the team offers Cybersecurity and IT managed services.
Read more -
Undisclosed$100 - $149 / hr2 - 9New Haven, CT
Services provided
20% IT Managed Services20% IT Strategy Consulting20% UX/UI Design +220% Web Design20% Web DevelopmentFocus Areas
60% Help desk25% Website Maintenance10% Hardware +15% NetworkNew Haven Information Technologies is a web design agency in New Haven, Connecticut. Their services include Web Design and UX/UI Design.
Read more -
UndisclosedUndisclosed50 - 249Trumbull, CT
Services provided
20% IT Managed Services20% Cloud Consulting & SI20% Cybersecurity +220% IT Staff Augmentation20% IT Strategy ConsultingFocus Areas
10% Help desk10% Disaster Recovery10% Governance & Compliance Assessments +710% Hardware10% IT Budgeting10% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Other IT managed services10% SecurityCorserva is an IT strategy consulting company founded in 1985. The midsize team provides IT strategy consulting and cloud consulting & SI.
Read more -
UndisclosedUndisclosed2 - 9Waterbury, CT
Services provided
15% IT Managed Services20% Custom Software Development20% Web Development +315% Business Consulting15% IT Strategy Consulting15% Mobile App DevelopmentFocus Areas
25% Help desk25% Managed Hosting Services25% Network +125% SecurityBlue Cube IT, LLC is a custom software development firm. They were founded in 2010, and their services include Custom Software Development and Web Development.
Read more -
$1,000+$150 - $199 / hr10 - 49Putnam, CT
Services provided
70% IT Managed Services20% Cybersecurity10% IT Staff AugmentationFocus Areas
20% Help desk15% Hardware15% Managed Hosting Services +1010% Disaster Recovery10% Managed Software Application & Solutions10% Security5% Network5% Telecom3% Governance & Compliance Assessments2% IT Budgeting2% Software Evaluation2% Vendor Procurement & Selection1% Software Expert WitnessEstablished in 2002, Alpha NetSolutions, Inc. Is an IT managed services company. The team provides IT managed services and Cybersecurity.
Read moreSee All Locations (2)Putnam, CT
633 Liberty Hwy
Putnam, CT 062602 - 5
860-481-7190
Was this helpful?
-
UndisclosedUndisclosed2 - 9Easthampton, MA
Services provided
20% IT Managed Services20% Branding20% Logo +220% Search Engine Optimization20% Web DevelopmentFocus Areas
35% Help desk35% Website Maintenance30% Managed Hosting ServicesMRW Connected, Inc. Is a small branding firm in Easthampton, Massachusetts. The team provides Branding and Search Engine Optimization.
Read more -
UndisclosedUndisclosed50 - 249Worcester, MA
Services provided
50% IT Managed Services50% CybersecurityFocus Areas
35% Help desk35% Disaster Recovery30% Other IT managed servicesSee all 1 projectsMachado provides comprehensive Managed IT Services, IT Support Services, and IT Management. Clients praise Machado for their exceptional project management, proactive approach, and alignment with client values, highlighting a significant reduction in tech issues and seamless communication. Overall, Machado is commended for their reliability and ability to enable clients to focus on their core business functions.
-
$1,000+$150 - $199 / hr10 - 49Worcester, MA
Services provided
60% IT Managed Services15% Cloud Consulting & SI15% Cybersecurity +110% Web DesignFocus Areas
20% Help desk20% Network20% Security +510% Disaster Recovery10% Hardware10% Managed Hosting Services5% Managed Software Application & Solutions5% TelecomSmall IT managed services company Machado Consulting, Inc., is based in Worcester, Massachusetts. Their services include IT managed services and cloud consulting & SI.
Read more -
$5,000+$150 - $199 / hr10 - 49Stamford, CT
Services provided
60% IT Managed Services30% Cybersecurity10% IT Strategy ConsultingFocus Areas
10% Help desk30% Security10% Disaster Recovery +710% IT Budgeting10% Network10% Telecom5% Governance & Compliance Assessments5% Hardware5% Managed Hosting Services5% Vendor Procurement & SelectionSee all 1 projectsU.S. Computer Connection is a Managed IT Services provider offering comprehensive IT Support Services including on-site and off-site support, hardware procurement, and network installations. The feedback is overwhelmingly positive, with clients praising their responsiveness and large staff size, noting these qualities have maintained high service levels since a prior consultant merger.
1 of 1 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Fabric Manufacturing Company
5.0 — U.S. Computer Connection provides managed IT services to a fabric manufacturing company. They’re in charge of purchasing and installing hardware and software pieces, and they help solve IT-related Read moreWas this helpful?
Industry Experience
U.S. Computer Connection has demonstrated strong expertise in the manufacturing sector, particularly in providing managed IT services to small businesses lacking internal IT support. Clients appreciate their responsiveness, comprehensive support, and efficient problem resolution, highlighting their capacity for network and hardware installations during relocations. Overall sentiment is positive, suggesting that they are well-suited for companies in manufacturing seeking reliable IT solutions.
Read All ReviewsSelect Industry to see insights
ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express a positive sentiment regarding U.S. Computer Connection's cost and value for money. For instance, one client noted an investment of approximately $1,500–$1,600 per month, highlighting satisfaction with their responsive IT services and effective problem resolution. The consistent quality of service, along with the company's ability to manage IT needs without requiring constant oversight, reinforces the perception of good value. Overall, clients appreciate the professional support relative to their investment.Was this helpful?
-
UndisclosedUndisclosed10 - 49Worcester, MA
Services provided
50% IT Managed Services30% Other IT Consulting and SI20% Cloud Consulting & SIFocus Areas
20% Help desk20% Managed Software Application & Solutions20% Network +410% Disaster Recovery10% Hardware10% Managed Hosting Services10% SecurityTriton Technologies is an IT managed services company in Worcester, Massachusetts and Boston, Massachusetts. Established in 2001, the team offers IT managed services and other IT consulting and SI.
Read more -
$5,000+$100 - $149 / hr50 - 249Wilton, CT
Services provided
35% IT Managed Services20% IT Strategy Consulting15% Cloud Consulting & SI +310% Cybersecurity10% ECM Consulting and SI10% Unified Communications Consulting & SIFocus Areas
10% Help desk20% Managed Hosting Services20% Network +415% Disaster Recovery15% Hardware10% Managed Software Application & Solutions10% SecurityFounded in 1988, Kraft & Kennedy, Inc. Is an IT managed services company. Based in New York, New York and Houston, Texas, the team provides IT managed services and IT strategy consulting.
Read moreSee All Locations (5)Wilton, CT
88 Danbury Road, Suite 1D
Wilton, CT 068971
800.523.3081
Was this helpful?
-
UndisclosedUndisclosed50 - 249Norwalk, CT
Services provided
10% IT Managed Services40% Back Office Outsourcing40% Call Center Services +110% IT Strategy ConsultingFocus Areas
50% Help desk50% Disaster RecoveryCentral Communications Inc. Is a call center service. The team specializes in Call Center Services and Back Office Outsourcing, and the company is in Norwalk, Connecticut.
Read more -
Undisclosed$150 - $199 / hr2 - 9Providence, RI
Services provided
40% IT Managed Services25% Cybersecurity20% Cloud Consulting & SI +115% IT Strategy ConsultingFocus Areas
25% Help desk30% Telecom10% Hardware +610% Managed Software Application & Solutions5% Disaster Recovery5% Governance & Compliance Assessments5% IT Budgeting5% Software Evaluation5% Vendor Procurement & SelectionSee all 2 projectsRemi IT Solutions is a provider of Managed IT Services, offering outsourced IT support and management, including network security and VOIP services. Client feedback highlights their responsiveness, professionalism, and technical expertise, with 100% expressing satisfaction and noting swift problem resolution. Approximately 50% specifically commend their alignment with client values and budget considerations.
2 of 2 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 2 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Managed Services for Apparel Co
5.0 — Remi IT Solutions provided managed IT services and VOIP phone services for an apparel company. Read moreWas this helpful?
Industry Experience
Remi IT Solutions has demonstrated expertise in the advertising & marketing and legal industries, receiving positive feedback for their professionalism, responsiveness, and technical proficiency. In the advertising sector, they effectively managed IT services and network security, aligning with client values. In the legal field, they provided robust cybersecurity measures and reliable support, addressing critical concerns such as wire fraud. Overall, their strengths in customized IT solutions position them as a strong candidate for clients in these sectors.
Read All ReviewsSelect Industry to see insights
Advertising & marketing LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Remi IT Solutions' pricing, noting it as a strong value for cost. One client highlighted that the pricing fit their budget while aligning with their company values. Another emphasized the good value for cost and high ratings as key reasons for their selection. Overall, the sentiment reflects a positive perception of the company's cost-effectiveness and the quality of service provided.Was this helpful?
-
$1,000+Undisclosed250 - 999Stamford, CT
Services provided
20% IT Managed Services20% IT Staff Augmentation10% Application Testing +510% Cloud Consulting & SI10% Custom Software Development10% Enterprise App Modernization10% Mobile App Development10% Web DevelopmentFocus Areas
30% Help desk30% Managed Software Application & Solutions20% Network +120% SecurityAspire IT Services Partner is a midsize IT managed services company founded in 2002. Their team provides IT managed services and IT staff augmentation.
Read moreSee All Locations (3)Stamford, CT
320, Strawberry Hill Ave, No.15 Stamford
Stamford, CT 06902251 - 300
12032731753
Was this helpful?
-
UndisclosedUndisclosed10 - 49North Providence, RI
Services provided
50% IT Managed Services50% CybersecurityFocus Areas
40% Help desk30% Network30% SecurityCybersecurity and IT managed services company SecurityRI.com was established in 1981. The team provides Cybersecurity and IT managed services.
Read more -
$1,000+$150 - $199 / hr10 - 49Providence, RI
Services provided
40% IT Managed Services30% Cloud Consulting & SI30% CybersecurityFocus Areas
40% Help desk30% Network30% SecurityAttain Technology Inc. Is a Providence, Rhode Island-based IT managed services company. Launched in 2008, the team provides IT managed services and cloud consulting & SI.
Read more -
UndisclosedUndisclosed50 - 249Providence, RI
Services provided
100% IT Managed ServicesFocus Areas
35% Help desk35% Hardware30% NetworkSMART Management, Inc., an IT managed services company, specialize in IT managed services. They were founded in 1991.
Read more -
$5,000+$100 - $149 / hr10 - 49Red Hook, NY
Services provided
100% IT Managed ServicesFocus Areas
20% Help desk20% Disaster Recovery20% Managed Hosting Services +220% Network20% SecurityProfessional Computer Associates, Inc, an IT managed services company, was established in 1999. The company provides IT managed services, and is small.
Read more -
$1,000+$150 - $199 / hr2 - 9Marlborough, MA
Services provided
20% IT Managed Services25% Cybersecurity20% IT Strategy Consulting +415% Cloud Consulting & SI10% Other IT Consulting and SI5% CRM Consulting and SI5% IT Staff AugmentationFocus Areas
15% Help desk15% Disaster Recovery15% IT Budgeting +615% Security10% Governance & Compliance Assessments10% Hardware10% Network5% Telecom5% Vendor Procurement & SelectionSee all 3 projectsCitara Systems is a Managed IT Services provider offering comprehensive IT management, support, and cybersecurity solutions. The reviews highlight a 100% positive feedback rate, emphasizing their transparency, prompt issue resolution within 24 hours, and commitment to client success and IT integrity. Clients appreciate their proactive approach and reliable project management.
Reviews mention Transparent
Clients consistently highlight Citara Systems' commitment to transparency and honesty. One client noted, 'Citara Systems is transparent and honest,' emphasizing their genuine care for client success. Additionally, the use of a ticketing system facilitates clear communication regarding project status and recommendations. Clients appreciate their proactive approach in keeping them informed, which fosters a strong partnership. Overall, the sentiment surrounding transparency is overwhelmingly positive, with no noted areas for improvement.-
Managed IT Services for Global Merchandise Manufacturer
5.0 Mar 29, 2022We use a ticketing system with Citara Systems — they communicate when a ticket is received, who it has been assigned to, and the results. They also check in with us regularly to ensure we understand their reasoning behind a recommendation and keep up-to-date on technology updates. Citara Systems is transparent and honest. Their team wants to see us succeed and really cares about our company.
Read Full Review
Was this helpful?
1 of 1 IT Managed Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Global Merchandise Manufacturer
5.0 — Citara Systems offers a merchandise manufacturer with managed IT services. They handle the client’s cybersecurity needs, develop virtual machines, and offer software and hardware purchase Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, Citara Systems is perceived as offering good value for money, with clients noting reasonable costs and high-quality service. One client reported an annual investment of approximately $65,000, emphasizing their satisfaction with IT integrity improvements and quick issue resolution. Another client, spending around $20,000 annually, highlighted the company's responsiveness as a key strength. Despite varying investment levels, all clients expressed strong satisfaction with Citara's services, indicating that the value received justifies the costs.Was this helpful?
View projects from:
Was this helpful?
-
-
Undisclosed$150 - $199 / hr10 - 49Providence, RI
Services provided
40% IT Managed Services25% Cybersecurity10% IT Staff Augmentation +410% IT Strategy Consulting5% Cloud Consulting & SI5% Other Application Development5% Other IT Consulting and SIFocus Areas
30% Help desk10% Managed Software Application & Solutions10% Network +910% Security5% Disaster Recovery5% Governance & Compliance Assessments5% Hardware5% IT Budgeting5% Managed Hosting Services5% Other IT managed services5% Telecom5% Website MaintenanceBraver Technology Solutions is an IT managed services company. The Taunton, Massachusetts-based agency was launched in 1989. Their team specializes in IT managed services and Cybersecurity.
Read moreSee All Locations (3)Providence, RI
10 Dorrance Street
Providence, RI 029036 - 9
401-484-7900
Was this helpful?
-
$1,000+$150 - $199 / hr10 - 49Franklin, MA
Services provided
60% IT Managed Services30% Cybersecurity10% Cloud Consulting & SIFocus Areas
30% Help desk20% Network20% Security +310% Cloud Server Migration10% Governance & Compliance Assessments10% Managed Hosting ServicesLANConnect Systems is an IT managed services company. The Franklin, Massachusetts-based company was established in 2003. Their services include IT managed services and Cybersecurity.
Read more -
UndisclosedUndisclosed2 - 9Worcester, MA
Services provided
15% IT Managed Services15% Graphic Design15% Mobile App Development +415% Search Engine Optimization15% Social Media Marketing15% Web Design10% UX/UI DesignFocus Areas
20% Help desk20% Disaster Recovery20% Managed Software Application & Solutions +220% Network20% SecurityComportz Technologies is a graphic design company. They specialize in Graphic Design and IT managed services and are in Worcester, Massachusetts.
Read more -
UndisclosedUndisclosed10 - 49North Smithfield, RI
Services provided
20% IT Managed Services40% Compliance Consulting20% Cybersecurity +210% Cloud Consulting & SI10% IT Strategy ConsultingFocus Areas
30% Help desk20% Disaster Recovery20% Network +220% Security10% HardwareIT Support RI is a North Smithfield, Rhode Island-based Compliance Consulting company. The team offers Compliance Consulting and Cybersecurity.
Read more -
UndisclosedUndisclosed10 - 49Norwalk, CT
Services provided
10% IT Managed Services10% AI Development10% Blockchain +710% Cloud Consulting & SI10% E-Commerce Development10% IoT Development10% Mobile App Development10% Other IT Consulting and SI10% UX/UI Design10% Web DevelopmentFocus Areas
25% Help desk25% Managed Hosting Services25% Managed Software Application & Solutions +125% Other IT managed servicesChateaux is a small user experience design agency launched in 1985. Their team focuses on UX/UI Design and cloud consulting & SI.
Read more -
UndisclosedUndisclosed2 - 9Stamford, CT
Services provided
11% IT Managed Services12% IT Strategy Consulting7% AI Development +107% Application Testing7% BI & Big Data Consulting & SI7% Blockchain7% Cloud Consulting & SI7% Custom Software Development7% E-Commerce Development7% Mobile App Development7% UX/UI Design7% Web Design7% Web DevelopmentFocus Areas
10% Help desk20% Managed Software Application & Solutions20% Software Evaluation +510% Disaster Recovery10% Hardware10% Managed Hosting Services10% Other IT managed services10% SecurityEstablished in 1992, AtlanticZone.com is an IT strategy consulting company. Headquartered in Stamford, Connecticut, the team focuses on IT strategy consulting and IT managed services.
Read more -
Undisclosed$150 - $199 / hr2 - 9Franklin, MA
Services provided
35% IT Managed Services30% Unified Communications Consulting & SI20% Cybersecurity +35% Cloud Consulting & SI5% IT Staff Augmentation5% IT Strategy ConsultingFocus Areas
15% Help desk15% Network15% Security +715% Telecom10% Disaster Recovery10% Managed Software Application & Solutions5% Cloud Server Migration5% Governance & Compliance Assessments5% Hardware5% IT BudgetingClocktower Technology Services, Inc., an IT managed services company, was launched in 1998. The team offers IT managed services and unified communications consulting & SI.
Read more -
$5,000+$100 - $149 / hr2 - 9Kingston, NY
Services provided
100% IT Managed ServicesFocus Areas
20% Help desk50% Network20% Disaster Recovery +110% HardwareBased in Kingston, New York, Hudson River Technologies is a small IT managed services company. Their services include IT managed services.
Read more -
UndisclosedUndisclosed2 - 9Kingston, NY
Services provided
20% IT Managed Services20% Application Management & Support20% Custom Software Development +220% Cybersecurity20% IT Strategy ConsultingFocus Areas
25% Help desk25% Managed Hosting Services25% Network +125% SecurityThe Mac Works, Inc., a software development company, was launched in 1990. The agency offers Custom Software Development and Application Management & Support, and is small.
Read more -
$5,000+$100 - $149 / hr50 - 249Westfield, MA
Services provided
60% IT Managed Services20% CRM Consulting and SI10% Cybersecurity +110% Unified Communications Consulting & SIFocus Areas
15% Help desk20% Security20% Telecom +315% Disaster Recovery15% Hardware15% Managed Hosting ServicesIT managed services company Integrated IT Solutions was established in 1988. The firm specializes in IT managed services and CRM consulting and SI.
Read moreSee All Locations (4)Westfield, MA
94 N Elm Street, Suite 403
Westfield, MA 01085800-672-4968
Was this helpful?
-
UndisclosedUndisclosed10 - 49Woodbridge, CT
Services provided
50% IT Managed Services50% IT Strategy ConsultingFocus Areas
100% Help deskThe Cimino Group, Inc. Is an IT managed services and IT strategy consulting company established in 1987. Their team focuses on IT managed services and IT strategy consulting.
Read more -
UndisclosedUndisclosed10 - 49Hartford, CT
Services provided
50% IT Managed Services50% Cloud Consulting & SIFocus Areas
50% Help desk50% Other IT managed servicesTekcetera Inc. Is a cloud consulting & SI and IT managed services company launched in 2002. Their team specializes in cloud consulting & SI and IT managed services.
Read moreSee All Locations (3)Hartford, CT
100 Pearl Street 14th Floor,
Hartford, CT 06103Was this helpful?
-
UndisclosedUndisclosed2 - 9Watertown, CT
Services provided
50% IT Managed Services50% IT Strategy ConsultingFocus Areas
100% Help deskHome and Office Computer Services is an IT managed services and IT strategy consulting company launched in 1998. Their services include IT managed services and IT strategy consulting.
Read more -
UndisclosedUndisclosed2 - 9Darien, CT
Services provided
50% IT Managed Services50% IT Strategy ConsultingFocus Areas
100% Help deskEppy Tech is an IT managed services and IT strategy consulting company. They are in Darien, Connecticut. Their team focuses on IT managed services and IT strategy consulting.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 1 Hartford Outsourced Help Desk Services
-
$5,000+$150 - $199 / hr10 - 49Southington, CT
Ability to deliver
26.4/40.017.4/20 Reviews2.2/10 Clients & Experience6.9/10 Market PresenceService focus
30% IT Managed Services30% Help desk70% Other -
$1,000+Undisclosed1,000 - 9,999Hartford, CT
Ability to deliver
20/40.00/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% IT Managed Services20% Help desk90% Other -
$10,000+$50 - $99 / hr50 - 249Hartford, CT
Ability to deliver
24.6/40.018.2/20 Reviews1.4/10 Clients & Experience5/10 Market PresenceService focus
10% IT Managed Services10% Help desk90% Other -
$5,000+$150 - $199 / hr50 - 249Hartford, CT
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Managed Services10% Help desk60% Other -
$5,000+$100 - $149 / hr10 - 49East Windsor, CT
Ability to deliver
7.1/40.00/20 Reviews1.8/10 Clients & Experience5.3/10 Market PresenceService focus
60% IT Managed Services20% Help desk40% Other -
$5,000+$150 - $199 / hr10 - 49Windsor, CT
Ability to deliver
5.8/40.00/20 Reviews0.3/10 Clients & Experience5.5/10 Market PresenceService focus
70% IT Managed Services10% Help desk30% Other -
$1,000+$100 - $149 / hr10 - 49Hartford, CT
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
60% IT Managed Services10% Help desk40% Other -
UndisclosedUndisclosed50 - 249Rocky Hill, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% IT Managed Services100% Help desk70% Other -
UndisclosedUndisclosed2 - 9Manchester, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% IT Managed Services50% Help desk50% Other -
UndisclosedUndisclosed2 - 9Bloomfield, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% IT Managed Services30% Help desk80% Other -
$1,000+$150 - $199 / hr10 - 49Sturbridge, MA
Ability to deliver
26/40.016.2/20 Reviews2.1/10 Clients & Experience7.8/10 Market PresenceService focus
40% IT Managed Services30% Help desk60% Other -
Undisclosed$150 - $199 / hr10 - 49Meriden, CT
Ability to deliver
6.8/40.00/20 Reviews1.3/10 Clients & Experience5.5/10 Market PresenceService focus
20% IT Managed Services25% Help desk80% Other -
UndisclosedUndisclosed50 - 249Shelton, CT
Ability to deliver
21/40.014.6/20 Reviews1.2/10 Clients & Experience5.2/10 Market PresenceService focus
30% IT Managed Services10% Help desk70% Other -
UndisclosedUndisclosed10 - 49Wallingford, CT
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
45% IT Managed Services20% Help desk55% Other -
$1,000+$150 - $199 / hr10 - 49Cheshire, CT
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
20% IT Managed Services10% Help desk80% Other -
UndisclosedUndisclosed10 - 49Norwich, CT
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
40% IT Managed Services10% Help desk60% Other
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.