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Home Help Desk Support United States Connecticut Hartford

Top Help Desk Services in Hartford

Ratings Updated: April 1, 2026
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0 Leaders 15 Contenders

50 Companies

Country: United States
State: Connecticut
City: Hartford

List of the Top Hartford Outsourced Help Desk Services

  • CTS Logotype

    4.8 15 reviews
    Premier Verified
    $5,000+
    $150 - $199 / hr
    50 - 249
    Hartford, CT

    Services provided

    40% IT Managed Services
    20% Cybersecurity
    20% IT Strategy Consulting +2
    10% Cloud Consulting & SI
    10% IT Staff Augmentation

    Focus Areas

    10% Help desk
    25% Network
    10% Hardware +9
    10% IT Budgeting
    10% Other IT managed services
    5% Disaster Recovery
    5% Governance & Compliance Assessments
    5% Managed Hosting Services
    5% Managed Software Application & Solutions
    5% Security
    5% Telecom
    5% Vendor Procurement & Selection

    CTS is a Managed IT Services provider specializing in IT Support and IT Management for educational institutions and other organizations. Their reviews highlight a consistent excellence in project management, responsiveness, and tailored solutions, with approximately 90% positive feedback. Clients appreciate their personalized approach, technical expertise, and the ability to anticipate challenges, although there is room for improvement in project management communication, as noted by one reviewer.

    See all 15 projects
    3 of 6 Help desk reviews are 5 stars
    2 new reviews for Help desk in past 6 months
    Unknown avg. project cost

    Help desk Experience

    Overall, CTS received overwhelmingly positive feedback for their Help Desk services, with 100% of reviewers expressing satisfaction. Key themes include prompt response times, effective incident management, and a strong customer service-oriented culture. Notable strengths highlighted were their expertise in IT infrastructure management and their collaborative approach. Reviewers specifically praised CTS for clear communication and the ability to tailor solutions to client needs, underscoring their impact on improving technical operations and user satisfaction.

    Read Most Recent Review
    9 of 14 IT Managed Services reviews are 5 stars
    6 new reviews for IT Managed Services in past 6 months
    $200,000 – $999,999 avg. project cost

    IT Managed Services PROJECT HIGHLIGHT

    IT Services for School Network

    5.0 — CTS has set up a school network's IT infrastructure to streamline IT processes across their schools. They've configured hardware, managed system integrations, and optimized performance for daily Read more
    Read 14 Reviews

    More responsive than most other service providers

    CTS is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    Hartford, CT

    750 Main Street, #100
    Hartford, CT 06103

    1

    (860) 200-2286

    See All Locations (6)
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  • Insight Global Logotype

    Not yet reviewed

    Verified
    $1,000+
    Undisclosed
    1,000 - 9,999
    Hartford, CT

    Services provided

    10% IT Managed Services
    10% AI Development
    10% BI & Big Data Consulting & SI +7
    10% Cloud Consulting & SI
    10% Custom Software Development
    10% Executive Search
    10% Generative AI
    10% Recruiting
    10% Recruitment Process Outsourcing
    10% Staffing

    Focus Areas

    20% Help desk
    20% Cloud Server Migration
    20% Hardware +2
    20% Managed Software Application & Solutions
    20% Network

    Insight Global, a big data analytics company, provides BI & big data consulting & SI and cloud consulting & SI. The firm is located in Atlanta, Georgia and Birmingham, Alabama.

    Read more

    More responsive than most other service providers

    Insight Global is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    Hartford, CT

    185 Asylum St, 17th Floor
    Hartford, CT 06103

    76 - 100

    8554864057

    See All Locations (63)
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  • ClearCom IT Solutions, Inc. Logotype

    5.0 2 reviews
    Verified
    $1,000+
    $150 - $199 / hr
    10 - 49
    Sturbridge, MA

    Services provided

    40% IT Managed Services
    25% Cybersecurity
    25% IT Strategy Consulting +1
    10% Cloud Consulting & SI

    Focus Areas

    30% Help desk
    20% Network
    20% Security +5
    10% IT Budgeting
    5% Disaster Recovery
    5% Hardware
    5% Managed Hosting Services
    5% Software Evaluation

    ClearCom IT Solutions, Inc. is a provider of Managed IT Services, specializing in IT Management and IT Support Services. Reviews highlight their prompt response and effective solutions, with 100% of reviewers noting impressive communication and helpfulness. Their competitive pricing and cultural fit are also valued by clients.

    See all 2 projects
    1 of 1 IT Managed Services reviews are 5 stars
    Less than $10,000 avg. project cost

    IT Managed Services PROJECT HIGHLIGHT

    Email Transfer & Windows Upgrade for Filtration Systems Co

    5.0 — A water filtration systems company hired ClearCom IT Solutions, Inc. to transfer their email service, fix Outlook issues, and set up security. Moreover, the team upgraded the client's computers to Read more
    Read 1 Review

    Industry Experience

    ClearCom IT Solutions, Inc. has received positive feedback primarily from clients in the legal industry, highlighting their effective problem-solving abilities and timely responses. Clients appreciate their budget-friendly pricing, strong communication, and cultural fit, noting successful outcomes such as restoring critical software functionality. This demonstrates ClearCom's expertise in addressing technical challenges promptly, making them a suitable partner for organizations in legal and nonprofit sectors seeking reliable IT solutions.

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    Select Industry to see insights

    Legal

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with ClearCom IT Solutions, Inc.'s pricing, noting it as a key factor in their decision to engage the company. One client highlighted that the 'pricing fit our budget' and described the service as providing 'good value for cost.' Overall, the sentiment regarding cost and value for money is positive, with clients appreciating the balance between affordability and effective service delivery.
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  • UNAPEN, Inc. Logotype

    Not yet reviewed

    Verified
    Undisclosed
    $150 - $199 / hr
    10 - 49
    Meriden, CT

    Services provided

    20% IT Managed Services
    15% Custom Software Development
    10% Business Consulting +7
    10% Cloud Consulting & SI
    10% Cybersecurity
    10% IT Strategy Consulting
    10% Web Design
    5% AI Consulting
    5% BI & Big Data Consulting & SI
    5% CRM Consulting and SI

    Focus Areas

    25% Help desk
    20% Disaster Recovery
    20% Network +4
    20% Security
    5% Cloud Server Migration
    5% IT Budgeting
    5% Software Evaluation

    UNAPEN, Inc., an IT managed services company, was launched in 1991. The agency provides IT managed services and Custom Software Development, and is small.

    Read more
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  • ASG Information Technologies Logotype

    Not yet reviewed

    Verified
    Undisclosed
    Undisclosed
    10 - 49
    Wallingford, CT

    Services provided

    45% IT Managed Services
    20% Cybersecurity
    20% IT Strategy Consulting +2
    10% Cloud Consulting & SI
    5% Call Center Services

    Focus Areas

    20% Help desk
    20% Security
    10% Disaster Recovery +6
    10% Hardware
    10% Managed Hosting Services
    10% Managed Software Application & Solutions
    10% Network
    5% Other IT managed services
    5% Telecom

    IT managed services company ASG Information Technologies is located in Wallingford, Connecticut. They offer IT managed services and Cybersecurity.

    Read more
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  • Omega Systems Logotype

    4.7 15 reviews
    Verified
    Undisclosed
    Undisclosed
    50 - 249
    Stamford, CT

    Services provided

    35% IT Managed Services
    30% Cybersecurity
    10% Cloud Consulting & SI +3
    10% IT Staff Augmentation
    10% IT Strategy Consulting
    5% Unified Communications Consulting & SI

    Focus Areas

    10% Help desk
    10% Cloud Server Migration
    10% Disaster Recovery +8
    10% Governance & Compliance Assessments
    10% IT Budgeting
    10% Managed Hosting Services
    10% Network
    10% Security
    10% Telecom
    5% Hardware
    5% Managed Software Application & Solutions

    Omega Systems is a Managed IT Services provider offering comprehensive IT Support Services, including network management, security, software, and hardware provisioning. The reviews, predominantly positive, highlight their exceptional customer service, responsiveness, and ability to tailor solutions to meet client needs. Approximately 90% of reviewers commend their proactive approach and communication skills. Some reviews suggest improvements in response times and coordination among technical staff.

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    New York City, New York (4) Stamford, Connecticut (2) Danbury, Connecticut (1) Minneapolis, Minnesota (1) The Bronx, New York (1) Brooklyn, New York (1) Manhattan, New York (1) East Harlem, New York (1) Armonk, New York (1) Monroe, Connecticut (1) Westport, Massachusetts (1)

    Stamford, CT

    26 Fahey Street
    Stamford, CT 06907

    16 - 20

    +1(914) 610-3313

    Stamford, CT

    26 Fahey Street
    Stamford, CT 06907

    16 - 20

    +1(610) 801-1987

    See All Locations (7)
    4 of 5 Hartford-based reviews are 5 stars
    Less than $10,000 avg. project cost for IT Managed Services services in Hartford

    IT Managed Services project highlight

    Managed IT Services for Nonprofit Art Museum

    5.0 — Omega Systems (formerly The TNS Group) has provided managed IT services to a nonprofit art museum. They have revamped the client's entire IT structure, worked on the backend, and stabilized the Read more
    Read Similar Reviews

    Review Rating from Clients

    4.7/5.0

    Quality

    4.7

    Schedule

    4.7

    Cost

    4.1

    Willing to Refer

    4.6

    Serving Stamford, Armonk, and NYC, Omega Systems specializes in managed IT services, infrastructure overhaul, and cybersecurity for nonprofits and educational organizations. Clients commend their responsiveness, strategic guidance, and seamless project execution, ensuring high system uptime and customized support tailored to the unique needs of New York-based nonprofits.
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  • Huntington Technology Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    10 - 49
    East Windsor, CT

    Services provided

    60% IT Managed Services
    20% Cybersecurity
    20% IT Strategy Consulting

    Focus Areas

    20% Help desk
    40% Disaster Recovery
    10% Managed Hosting Services +4
    10% Network
    10% Security
    5% Hardware
    5% Other IT managed services

    Huntington Technology is a small IT managed services company. Founded in 2001, the team specializes in IT managed services and Cybersecurity.

    Read more

    East Windsor, CT

    113 Main St
    East Windsor, CT 06016

    10 - 15

    860-758-0040

    See All Locations (2)
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  • Cooperative Systems Logotype

    Not yet reviewed

    $5,000+
    $150 - $199 / hr
    10 - 49
    Windsor, CT

    Services provided

    70% IT Managed Services
    20% Cybersecurity
    5% IT Strategy Consulting +1
    5% Unified Communications Consulting & SI

    Focus Areas

    10% Help desk
    20% Security
    10% Disaster Recovery +6
    10% Governance & Compliance Assessments
    10% Hardware
    10% IT Budgeting
    10% Managed Hosting Services
    10% Network
    10% Vendor Procurement & Selection

    Cooperative Systems is an IT managed services company. Founded in 1993, the team focuses on IT managed services and Cybersecurity.

    Read more
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  • Commprise Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    10 - 49
    Hartford, CT

    Services provided

    60% IT Managed Services
    30% Cybersecurity
    10% IT Strategy Consulting

    Focus Areas

    10% Help desk
    10% Disaster Recovery
    10% Governance & Compliance Assessments +7
    10% Hardware
    10% IT Budgeting
    10% Managed Software Application & Solutions
    10% Network
    10% Other IT managed services
    10% Security
    10% Vendor Procurement & Selection

    Commprise is an IT managed services company. They were founded in 2010, and their services include IT managed services and Cybersecurity.

    Read more
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  • Global Help Desk Services, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Rocky Hill, CT

    Services provided

    30% IT Managed Services
    70% Call Center Services

    Focus Areas

    100% Help desk

    Global Help Desk Services, Inc. , a telephone answering service, was founded in 2002. The firm offers Call Center Services and IT managed services, and is midsize.

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  • Encompass IT Solutions, LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Manchester, CT

    Services provided

    50% IT Managed Services
    50% Cybersecurity

    Focus Areas

    50% Help desk
    50% Managed Hosting Services

    Encompass IT Solutions, LLC is a Cybersecurity and IT managed services company. Their team is headquartered in Manchester, Connecticut. The agency specializes in Cybersecurity and IT managed

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  • Code Blue Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Bloomfield, CT

    Services provided

    20% IT Managed Services
    20% BI & Big Data Consulting & SI
    20% IT Strategy Consulting +3
    20% Mobile App Development
    10% Building Security Services
    10% Corporate Training & Coaching

    Focus Areas

    30% Help desk
    30% Hardware
    20% Network +1
    20% Other IT managed services

    Code Blue is an IT strategy consulting company established in 2022. The company provides IT strategy consulting and BI & big data consulting & SI, and is small.

    Read more
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  • Flagship Networks, Inc. Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    50 - 249
    Shelton, CT

    Services provided

    30% IT Managed Services
    25% Cybersecurity
    20% Cloud Consulting & SI +2
    20% IT Strategy Consulting
    5% IT Staff Augmentation

    Focus Areas

    10% Help desk
    10% Disaster Recovery
    10% IT Budgeting +7
    10% Managed Hosting Services
    10% Managed Software Application & Solutions
    10% Network
    10% Other IT managed services
    10% Software Expert Witness
    10% Vendor Procurement & Selection
    10% Website Maintenance

    Flagship Networks, Inc. is an IT services provider specializing in infrastructure revamping, email system conversions, and ongoing system support. The reviews indicate a strong, longstanding relationship with clients, highlighting effective collaboration and minimal service disruption. While 100% of the feedback is positive, one area for improvement noted by a client is the need for increased knowledge transfer in system support.

    See all 1 projects

    Industry Experience

    Flagship Networks, Inc. has demonstrated expertise in the Government sector through successful projects such as infrastructure revamping and email system conversions. Clients commend their ability to deliver effective solutions with minimal disruption, highlighting a strong ongoing relationship and familiarity with client needs. Feedback indicates a sentiment of satisfaction, although there is a desire for improved knowledge transfer. Organizations in the Government industry seeking IT support and system upgrades may find Flagship Networks a suitable partner.

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    Select Industry to see insights

    Government

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive Flagship Networks, Inc. as offering good value for money, particularly noting affordability as a key factor in their selection. One client highlighted that the company provided a desired email solution within budget, which contributed to their long-standing relationship. Overall sentiment indicates satisfaction with the cost relative to the quality of service, although some clients expressed a desire for improved knowledge transfer during projects.
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    Review Rating from Clients

    4.5/5.0

    Quality

    4.5

    Schedule

    5.0

    Cost

    4.5

    Willing to Refer

    5.0

    Stratford-based government clients commend Flagship Networks for seamless email migrations to Outlook365, infrastructure upgrades, and ongoing system support. Their experienced team ensures minimal disruption, leveraging long-term relationships and deep organizational knowledge. Clients value their reliability but seek more knowledge transfer for future independence.
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  • Spectrum Virtual Logotype

    Not yet reviewed

    $1,000+
    $150 - $199 / hr
    10 - 49
    Cheshire, CT

    Services provided

    20% IT Managed Services
    25% Cloud Consulting & SI
    20% Cybersecurity +2
    20% Unified Communications Consulting & SI
    15% IT Strategy Consulting

    Focus Areas

    10% Help desk
    20% Disaster Recovery
    20% Managed Hosting Services +4
    20% Security
    15% Network
    10% IT Budgeting
    5% Telecom

    Spectrum Virtual, a cloud consulting & SI company, was established in 2013. The team specializes in cloud consulting & SI and unified communications consulting & SI.

    Read more
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  • I-M Technology, LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Norwich, CT

    Services provided

    40% IT Managed Services
    30% Cybersecurity
    10% Compliance Consulting +2
    10% IT Staff Augmentation
    10% IT Strategy Consulting

    Focus Areas

    10% Help desk
    10% Disaster Recovery
    10% Governance & Compliance Assessments +8
    10% Hardware
    10% IT Budgeting
    10% Managed Software Application & Solutions
    10% Network
    10% Security
    10% Telecom
    5% Managed Hosting Services
    5% Other IT managed services

    Established in 2003, I-M Technology, LLC, a small IT managed services company, is located in Norwich, Connecticut. Their team offers IT managed services and Cybersecurity.

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  • New Haven Information Technologies Logotype

    Not yet reviewed

    Undisclosed
    $100 - $149 / hr
    2 - 9
    New Haven, CT

    Services provided

    20% IT Managed Services
    20% IT Strategy Consulting
    20% UX/UI Design +2
    20% Web Design
    20% Web Development

    Focus Areas

    60% Help desk
    25% Website Maintenance
    10% Hardware +1
    5% Network

    New Haven Information Technologies is a web design agency in New Haven, Connecticut. Their services include Web Design and UX/UI Design.

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  • Corserva Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Trumbull, CT

    Services provided

    20% IT Managed Services
    20% Cloud Consulting & SI
    20% Cybersecurity +2
    20% IT Staff Augmentation
    20% IT Strategy Consulting

    Focus Areas

    10% Help desk
    10% Disaster Recovery
    10% Governance & Compliance Assessments +7
    10% Hardware
    10% IT Budgeting
    10% Managed Hosting Services
    10% Managed Software Application & Solutions
    10% Network
    10% Other IT managed services
    10% Security

    Corserva is an IT strategy consulting company founded in 1985. The midsize team provides IT strategy consulting and cloud consulting & SI.

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  • Blue Cube IT, LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Waterbury, CT

    Services provided

    15% IT Managed Services
    20% Custom Software Development
    20% Web Development +3
    15% Business Consulting
    15% IT Strategy Consulting
    15% Mobile App Development

    Focus Areas

    25% Help desk
    25% Managed Hosting Services
    25% Network +1
    25% Security

    Blue Cube IT, LLC is a custom software development firm. They were founded in 2010, and their services include Custom Software Development and Web Development.

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  • Alpha NetSolutions, Inc. Logotype

    Not yet reviewed

    $1,000+
    $150 - $199 / hr
    10 - 49
    Putnam, CT

    Services provided

    70% IT Managed Services
    20% Cybersecurity
    10% IT Staff Augmentation

    Focus Areas

    20% Help desk
    15% Hardware
    15% Managed Hosting Services +10
    10% Disaster Recovery
    10% Managed Software Application & Solutions
    10% Security
    5% Network
    5% Telecom
    3% Governance & Compliance Assessments
    2% IT Budgeting
    2% Software Evaluation
    2% Vendor Procurement & Selection
    1% Software Expert Witness

    Established in 2002, Alpha NetSolutions, Inc. Is an IT managed services company. The team provides IT managed services and Cybersecurity.

    Read more

    Putnam, CT

    633 Liberty Hwy
    Putnam, CT 06260

    2 - 5

    860-481-7190

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  • Hogan Technology, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Easthampton, MA

    Services provided

    30% IT Managed Services
    30% Cybersecurity
    15% Graphic Design +2
    15% Unified Communications Consulting & SI
    10% Corporate Training & Coaching

    Focus Areas

    20% Help desk
    20% Cloud Server Migration
    20% Hardware +3
    20% Security
    10% Network
    10% Telecom

    Cybersecurity company Hogan Technology, Inc. Was established in 1986. Based in Easthampton, Massachusetts, the team offers Cybersecurity and IT managed services.

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  • MRW Connected, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Easthampton, MA

    Services provided

    20% IT Managed Services
    20% Branding
    20% Logo +2
    20% Search Engine Optimization
    20% Web Development

    Focus Areas

    35% Help desk
    35% Website Maintenance
    30% Managed Hosting Services

    MRW Connected, Inc. Is a small branding firm in Easthampton, Massachusetts. The team provides Branding and Search Engine Optimization.

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  • Machado Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    50 - 249
    Worcester, MA

    Services provided

    50% IT Managed Services
    50% Cybersecurity

    Focus Areas

    35% Help desk
    35% Disaster Recovery
    30% Other IT managed services

    Machado provides comprehensive Managed IT Services, IT Support Services, and IT Management. Clients praise Machado for their exceptional project management, proactive approach, and alignment with client values, highlighting a significant reduction in tech issues and seamless communication. Overall, Machado is commended for their reliability and ability to enable clients to focus on their core business functions.

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  • Machado Consulting, Inc. Logotype

    Not yet reviewed

    $1,000+
    $150 - $199 / hr
    10 - 49
    Worcester, MA

    Services provided

    60% IT Managed Services
    15% Cloud Consulting & SI
    15% Cybersecurity +1
    10% Web Design

    Focus Areas

    20% Help desk
    20% Network
    20% Security +5
    10% Disaster Recovery
    10% Hardware
    10% Managed Hosting Services
    5% Managed Software Application & Solutions
    5% Telecom

    Small IT managed services company Machado Consulting, Inc., is based in Worcester, Massachusetts. Their services include IT managed services and cloud consulting & SI.

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  • U.S. Computer Connection Logotype

    5.0 1 review
    $5,000+
    $150 - $199 / hr
    10 - 49
    Stamford, CT

    Services provided

    60% IT Managed Services
    30% Cybersecurity
    10% IT Strategy Consulting

    Focus Areas

    10% Help desk
    30% Security
    10% Disaster Recovery +7
    10% IT Budgeting
    10% Network
    10% Telecom
    5% Governance & Compliance Assessments
    5% Hardware
    5% Managed Hosting Services
    5% Vendor Procurement & Selection

    U.S. Computer Connection is a Managed IT Services provider offering comprehensive IT Support Services including on-site and off-site support, hardware procurement, and network installations. The feedback is overwhelmingly positive, with clients praising their responsiveness and large staff size, noting these qualities have maintained high service levels since a prior consultant merger.

    See all 1 projects
    1 of 1 IT Managed Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    IT Managed Services PROJECT HIGHLIGHT

    Managed IT Services for Fabric Manufacturing Company

    5.0 — U.S. Computer Connection provides managed IT services to a fabric manufacturing company. They’re in charge of purchasing and installing hardware and software pieces, and they help solve IT-related Read more
    Read 1 Review

    Industry Experience

    U.S. Computer Connection has demonstrated strong expertise in the manufacturing sector, particularly in providing managed IT services to small businesses lacking internal IT support. Clients appreciate their responsiveness, comprehensive support, and efficient problem resolution, highlighting their capacity for network and hardware installations during relocations. Overall sentiment is positive, suggesting that they are well-suited for companies in manufacturing seeking reliable IT solutions.

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    Select Industry to see insights

    Manufacturing

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally express a positive sentiment regarding U.S. Computer Connection's cost and value for money. For instance, one client noted an investment of approximately $1,500–$1,600 per month, highlighting satisfaction with their responsive IT services and effective problem resolution. The consistent quality of service, along with the company's ability to manage IT needs without requiring constant oversight, reinforces the perception of good value. Overall, clients appreciate the professional support relative to their investment.
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  • Triton Technologies Logotype

    Not yet reviewed

    $5,000+
    $200 - $300 / hr
    10 - 49
    Worcester, MA

    Services provided

    50% IT Managed Services
    30% Other IT Consulting and SI
    20% Cloud Consulting & SI

    Focus Areas

    20% Help desk
    20% Managed Software Application & Solutions
    20% Network +4
    10% Disaster Recovery
    10% Hardware
    10% Managed Hosting Services
    10% Security

    Triton Technologies is an IT managed services company in Worcester, Massachusetts and Boston, Massachusetts. Established in 2001, the team offers IT managed services and other IT consulting and SI.

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  • Kraft & Kennedy, Inc. Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    50 - 249
    Wilton, CT

    Services provided

    35% IT Managed Services
    20% IT Strategy Consulting
    15% Cloud Consulting & SI +3
    10% Cybersecurity
    10% ECM Consulting and SI
    10% Unified Communications Consulting & SI

    Focus Areas

    10% Help desk
    20% Managed Hosting Services
    20% Network +4
    15% Disaster Recovery
    15% Hardware
    10% Managed Software Application & Solutions
    10% Security

    Founded in 1988, Kraft & Kennedy, Inc. Is an IT managed services company. Based in New York, New York and Houston, Texas, the team provides IT managed services and IT strategy consulting.

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    Wilton, CT

    88 Danbury Road, Suite 1D
    Wilton, CT 06897

    1

    800.523.3081

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  • Central Communications Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Norwalk, CT

    Services provided

    10% IT Managed Services
    40% Back Office Outsourcing
    40% Call Center Services +1
    10% IT Strategy Consulting

    Focus Areas

    50% Help desk
    50% Disaster Recovery

    Central Communications Inc. Is a call center service. The team specializes in Call Center Services and Back Office Outsourcing, and the company is in Norwalk, Connecticut.

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  • Remi IT Solutions Logotype

    5.0 2 reviews
    Undisclosed
    $150 - $199 / hr
    2 - 9
    Providence, RI

    Services provided

    40% IT Managed Services
    25% Cybersecurity
    20% Cloud Consulting & SI +1
    15% IT Strategy Consulting

    Focus Areas

    25% Help desk
    30% Telecom
    10% Hardware +6
    10% Managed Software Application & Solutions
    5% Disaster Recovery
    5% Governance & Compliance Assessments
    5% IT Budgeting
    5% Software Evaluation
    5% Vendor Procurement & Selection

    Remi IT Solutions is a provider of Managed IT Services, offering outsourced IT support and management, including network security and VOIP services. Client feedback highlights their responsiveness, professionalism, and technical expertise, with 100% expressing satisfaction and noting swift problem resolution. Approximately 50% specifically commend their alignment with client values and budget considerations.

    See all 2 projects
    2 of 2 IT Managed Services reviews are 5 stars
    1 new review for IT Managed Services in past 6 months
    $10,000 – $49,000 avg. project cost

    IT Managed Services PROJECT HIGHLIGHT

    IT Managed Services for Apparel Co

    5.0 — Remi IT Solutions provided managed IT services and VOIP phone services for an apparel company. Read more
    Read 2 Reviews

    Industry Experience

    Remi IT Solutions has demonstrated expertise in the advertising & marketing and legal industries, receiving positive feedback for their professionalism, responsiveness, and technical proficiency. In the advertising sector, they effectively managed IT services and network security, aligning with client values. In the legal field, they provided robust cybersecurity measures and reliable support, addressing critical concerns such as wire fraud. Overall, their strengths in customized IT solutions position them as a strong candidate for clients in these sectors.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Legal

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently express satisfaction with Remi IT Solutions' pricing, noting it as a strong value for cost. One client highlighted that the pricing fit their budget while aligning with their company values. Another emphasized the good value for cost and high ratings as key reasons for their selection. Overall, the sentiment reflects a positive perception of the company's cost-effectiveness and the quality of service provided.
    Read All Reviews
    View Profile
  • Aspire IT Services Partner Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    250 - 999
    Stamford, CT

    Services provided

    20% IT Managed Services
    20% IT Staff Augmentation
    10% Application Testing +5
    10% Cloud Consulting & SI
    10% Custom Software Development
    10% Enterprise App Modernization
    10% Mobile App Development
    10% Web Development

    Focus Areas

    30% Help desk
    30% Managed Software Application & Solutions
    20% Network +1
    20% Security

    Aspire IT Services Partner is a midsize IT managed services company founded in 2002. Their team provides IT managed services and IT staff augmentation.

    Read more

    Stamford, CT

    320, Strawberry Hill Ave, No.15 Stamford
    Stamford, CT 06902

    251 - 300

    12032731753

    See All Locations (3)
    View Profile
  • SecurityRI.com Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    North Providence, RI

    Services provided

    50% IT Managed Services
    50% Cybersecurity

    Focus Areas

    40% Help desk
    30% Network
    30% Security

    Cybersecurity and IT managed services company SecurityRI.com was established in 1981. The team provides Cybersecurity and IT managed services.

    Read more
    View Profile
  • Attain Technology Inc. Logotype

    Not yet reviewed

    $1,000+
    $150 - $199 / hr
    10 - 49
    Providence, RI

    Services provided

    40% IT Managed Services
    30% Cloud Consulting & SI
    30% Cybersecurity

    Focus Areas

    40% Help desk
    30% Network
    30% Security

    Attain Technology Inc. Is a Providence, Rhode Island-based IT managed services company. Launched in 2008, the team provides IT managed services and cloud consulting & SI.

    Read more
    View Profile
  • SMART Management, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Providence, RI

    Services provided

    100% IT Managed Services

    Focus Areas

    35% Help desk
    35% Hardware
    30% Network

    SMART Management, Inc., an IT managed services company, specialize in IT managed services. They were founded in 1991.

    Read more
    View Profile
  • Professional Computer Associates, Inc Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    10 - 49
    Red Hook, NY

    Services provided

    100% IT Managed Services

    Focus Areas

    20% Help desk
    20% Disaster Recovery
    20% Managed Hosting Services +2
    20% Network
    20% Security

    Professional Computer Associates, Inc, an IT managed services company, was established in 1999. The company provides IT managed services, and is small.

    Read more
    View Profile
  • Citara Systems Logotype

    5.0 3 reviews
    $1,000+
    $150 - $199 / hr
    2 - 9
    Marlborough, MA

    Services provided

    20% IT Managed Services
    25% Cybersecurity
    20% IT Strategy Consulting +4
    15% Cloud Consulting & SI
    10% Other IT Consulting and SI
    5% CRM Consulting and SI
    5% IT Staff Augmentation

    Focus Areas

    15% Help desk
    15% Disaster Recovery
    15% IT Budgeting +6
    15% Security
    10% Governance & Compliance Assessments
    10% Hardware
    10% Network
    5% Telecom
    5% Vendor Procurement & Selection

    Citara Systems is a Managed IT Services provider offering comprehensive IT management, support, and cybersecurity solutions. The reviews highlight a 100% positive feedback rate, emphasizing their transparency, prompt issue resolution within 24 hours, and commitment to client success and IT integrity. Clients appreciate their proactive approach and reliable project management.

    See all 3 projects
    1 of 1 IT Managed Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    IT Managed Services PROJECT HIGHLIGHT

    Managed IT Services for Global Merchandise Manufacturer

    5.0 — Citara Systems offers a merchandise manufacturer with managed IT services. They handle the client’s cybersecurity needs, develop virtual machines, and offer software and hardware purchase Read more
    Read 1 Review

    Industry Experience

    Citara Systems has received positive feedback across the Manufacturing and Financial Services industries. In Manufacturing, they excel in managing IT infrastructure, enhancing cybersecurity, and providing timely support, which has led to improved IT integrity. In the Financial Services sector, clients commend their rapid response times and effective management of hardware and security needs. Overall, Citara Systems is recognized for its expertise, responsive service, and commitment to client success, making them a suitable partner for organizations seeking robust IT solutions.

    Read All Reviews

    Select Industry to see insights

    Manufacturing Financial services

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Overall, Citara Systems is perceived as offering good value for money, with clients noting reasonable costs and high-quality service. One client reported an annual investment of approximately $65,000, emphasizing their satisfaction with IT integrity improvements and quick issue resolution. Another client, spending around $20,000 annually, highlighted the company's responsiveness as a key strength. Despite varying investment levels, all clients expressed strong satisfaction with Citara's services, indicating that the value received justifies the costs.
    Read All Reviews

    View projects from:

    Dover, New Hampshire (1) Boston, Massachusetts (1) Watertown, Massachusetts (1)
    View Profile
  • Braver Technology Solutions Logotype

    Not yet reviewed

    Undisclosed
    $150 - $199 / hr
    10 - 49
    Providence, RI

    Services provided

    40% IT Managed Services
    25% Cybersecurity
    10% IT Staff Augmentation +4
    10% IT Strategy Consulting
    5% Cloud Consulting & SI
    5% Other Application Development
    5% Other IT Consulting and SI

    Focus Areas

    30% Help desk
    10% Managed Software Application & Solutions
    10% Network +9
    10% Security
    5% Disaster Recovery
    5% Governance & Compliance Assessments
    5% Hardware
    5% IT Budgeting
    5% Managed Hosting Services
    5% Other IT managed services
    5% Telecom
    5% Website Maintenance

    Braver Technology Solutions is an IT managed services company. The Taunton, Massachusetts-based agency was launched in 1989. Their team specializes in IT managed services and Cybersecurity.

    Read more

    Providence, RI

    10 Dorrance Street
    Providence, RI 02903

    6 - 9

    401-484-7900

    See All Locations (3)
    View Profile
  • LANConnect Systems Logotype

    Not yet reviewed

    $1,000+
    $150 - $199 / hr
    10 - 49
    Franklin, MA

    Services provided

    60% IT Managed Services
    30% Cybersecurity
    10% Cloud Consulting & SI

    Focus Areas

    30% Help desk
    20% Network
    20% Security +3
    10% Cloud Server Migration
    10% Governance & Compliance Assessments
    10% Managed Hosting Services

    LANConnect Systems is an IT managed services company. The Franklin, Massachusetts-based company was established in 2003. Their services include IT managed services and Cybersecurity.

    Read more
    View Profile
  • Comportz Technologies Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Worcester, MA

    Services provided

    15% IT Managed Services
    15% Graphic Design
    15% Mobile App Development +4
    15% Search Engine Optimization
    15% Social Media Marketing
    15% Web Design
    10% UX/UI Design

    Focus Areas

    20% Help desk
    20% Disaster Recovery
    20% Managed Software Application & Solutions +2
    20% Network
    20% Security

    Comportz Technologies is a graphic design company. They specialize in Graphic Design and IT managed services and are in Worcester, Massachusetts.

    Read more
    View Profile
  • IT Support RI Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    North Smithfield, RI

    Services provided

    20% IT Managed Services
    40% Compliance Consulting
    20% Cybersecurity +2
    10% Cloud Consulting & SI
    10% IT Strategy Consulting

    Focus Areas

    30% Help desk
    20% Disaster Recovery
    20% Network +2
    20% Security
    10% Hardware

    IT Support RI is a North Smithfield, Rhode Island-based Compliance Consulting company. The team offers Compliance Consulting and Cybersecurity.

    Read more
    View Profile
  • Chateaux Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Norwalk, CT

    Services provided

    10% IT Managed Services
    10% AI Development
    10% Blockchain +7
    10% Cloud Consulting & SI
    10% E-Commerce Development
    10% IoT Development
    10% Mobile App Development
    10% Other IT Consulting and SI
    10% UX/UI Design
    10% Web Development

    Focus Areas

    25% Help desk
    25% Managed Hosting Services
    25% Managed Software Application & Solutions +1
    25% Other IT managed services

    Chateaux is a small user experience design agency launched in 1985. Their team focuses on UX/UI Design and cloud consulting & SI.

    Read more
    View Profile
  • AtlanticZone.com Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Stamford, CT

    Services provided

    11% IT Managed Services
    12% IT Strategy Consulting
    7% AI Development +10
    7% Application Testing
    7% BI & Big Data Consulting & SI
    7% Blockchain
    7% Cloud Consulting & SI
    7% Custom Software Development
    7% E-Commerce Development
    7% Mobile App Development
    7% UX/UI Design
    7% Web Design
    7% Web Development

    Focus Areas

    10% Help desk
    20% Managed Software Application & Solutions
    20% Software Evaluation +5
    10% Disaster Recovery
    10% Hardware
    10% Managed Hosting Services
    10% Other IT managed services
    10% Security

    Established in 1992, AtlanticZone.com is an IT strategy consulting company. Headquartered in Stamford, Connecticut, the team focuses on IT strategy consulting and IT managed services.

    Read more
    View Profile
  • Clocktower Technology Services, Inc. Logotype

    Not yet reviewed

    Undisclosed
    $150 - $199 / hr
    2 - 9
    Franklin, MA

    Services provided

    35% IT Managed Services
    30% Unified Communications Consulting & SI
    20% Cybersecurity +3
    5% Cloud Consulting & SI
    5% IT Staff Augmentation
    5% IT Strategy Consulting

    Focus Areas

    15% Help desk
    15% Network
    15% Security +7
    15% Telecom
    10% Disaster Recovery
    10% Managed Software Application & Solutions
    5% Cloud Server Migration
    5% Governance & Compliance Assessments
    5% Hardware
    5% IT Budgeting

    Clocktower Technology Services, Inc., an IT managed services company, was launched in 1998. The team offers IT managed services and unified communications consulting & SI.

    Read more
    View Profile
  • Hudson River Technologies Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    2 - 9
    Kingston, NY

    Services provided

    100% IT Managed Services

    Focus Areas

    20% Help desk
    50% Network
    20% Disaster Recovery +1
    10% Hardware

    Based in Kingston, New York, Hudson River Technologies is a small IT managed services company. Their services include IT managed services.

    Read more
    View Profile
  • The Mac Works, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Kingston, NY

    Services provided

    20% IT Managed Services
    20% Application Management & Support
    20% Custom Software Development +2
    20% Cybersecurity
    20% IT Strategy Consulting

    Focus Areas

    25% Help desk
    25% Managed Hosting Services
    25% Network +1
    25% Security

    The Mac Works, Inc., a software development company, was launched in 1990. The agency offers Custom Software Development and Application Management & Support, and is small.

    Read more
    View Profile
  • Integrated IT Solutions Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    50 - 249
    Westfield, MA

    Services provided

    60% IT Managed Services
    20% CRM Consulting and SI
    10% Cybersecurity +1
    10% Unified Communications Consulting & SI

    Focus Areas

    15% Help desk
    20% Security
    20% Telecom +3
    15% Disaster Recovery
    15% Hardware
    15% Managed Hosting Services

    IT managed services company Integrated IT Solutions was established in 1988. The firm specializes in IT managed services and CRM consulting and SI.

    Read more

    Westfield, MA

    94 N Elm Street, Suite 403
    Westfield, MA 01085

    800-672-4968

    See All Locations (4)
    View Profile
  • The Cimino Group, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Woodbridge, CT

    Services provided

    50% IT Managed Services
    50% IT Strategy Consulting

    Focus Areas

    100% Help desk

    The Cimino Group, Inc. Is an IT managed services and IT strategy consulting company established in 1987. Their team focuses on IT managed services and IT strategy consulting.

    Read more
    View Profile
  • Tekcetera Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Hartford, CT

    Services provided

    50% IT Managed Services
    50% Cloud Consulting & SI

    Focus Areas

    50% Help desk
    50% Other IT managed services

    Tekcetera Inc. Is a cloud consulting & SI and IT managed services company launched in 2002. Their team specializes in cloud consulting & SI and IT managed services.

    Read more

    Hartford, CT

    100 Pearl Street 14th Floor,
    Hartford, CT 06103

    See All Locations (3)
    View Profile
  • Home and Office Computer Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Watertown, CT

    Services provided

    50% IT Managed Services
    50% IT Strategy Consulting

    Focus Areas

    100% Help desk

    Home and Office Computer Services is an IT managed services and IT strategy consulting company launched in 1998. Their services include IT managed services and IT strategy consulting.

    Read more
    View Profile
  • Eppy Tech Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Darien, CT

    Services provided

    50% IT Managed Services
    50% IT Strategy Consulting

    Focus Areas

    100% Help desk

    Eppy Tech is an IT managed services and IT strategy consulting company. They are in Darien, Connecticut. Their team focuses on IT managed services and IT strategy consulting.

    Read more
    View Profile
  • Transcend Business Solutions, LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Bethel, CT

    Services provided

    25% IT Managed Services
    25% Custom Software Development
    25% Recruiting +1
    25% Staffing

    Focus Areas

    50% Help desk
    50% Network

    Transcend Business Solutions, LLC, a custom software development company, is based in Bethel, Connecticut. Their services include Custom Software Development and IT managed services.

    Read more
    View Profile
  • Computronix Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Stamford, CT

    Services provided

    50% IT Managed Services
    50% Cybersecurity

    Focus Areas

    25% Help desk
    25% Disaster Recovery
    25% Other IT managed services +1
    25% Software Evaluation

    Computronix is a Stamford, Connecticut-based Cybersecurity and IT managed services company. The team provides Cybersecurity and IT managed services.

    Read more
    View Profile

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List of the Top Hartford Outsourced Help Desk Services

  1. Insight Global Logotype

    Insight Global

    $1,000+
    Undisclosed
    1,000 - 9,999
    Hartford, CT

    Ability to deliver

    20/40.0
    0/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    10% IT Managed Services
    20% Help desk
    90% Other
    View Profile Visit Website
  2. CTS Logotype

    CTS

    $5,000+
    $150 - $199 / hr
    50 - 249
    Hartford, CT

    Ability to deliver

    36.6/40.0
    19.6/20 Reviews
    8.3/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    40% IT Managed Services
    10% Help desk
    60% Other
    View Profile Visit Website
  3. Huntington Technology Logotype

    Huntington Technology

    $5,000+
    $100 - $149 / hr
    10 - 49
    East Windsor, CT

    Ability to deliver

    7.1/40.0
    0/20 Reviews
    1.8/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    60% IT Managed Services
    20% Help desk
    40% Other
    View Profile Visit Website
  4. Cooperative Systems Logotype

    Cooperative Systems

    $5,000+
    $150 - $199 / hr
    10 - 49
    Windsor, CT

    Ability to deliver

    5.8/40.0
    0/20 Reviews
    0.3/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    70% IT Managed Services
    10% Help desk
    30% Other
    View Profile Visit Website
  5. Commprise Logotype

    Commprise

    $1,000+
    $100 - $149 / hr
    10 - 49
    Hartford, CT

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    60% IT Managed Services
    10% Help desk
    40% Other
    View Profile Visit Website
  6. Global Help Desk Services, Inc. Logotype

    Global Help Desk Services, Inc.

    Undisclosed
    Undisclosed
    50 - 249
    Rocky Hill, CT

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% IT Managed Services
    100% Help desk
    70% Other
    View Profile Visit Website
  7. Encompass IT Solutions, LLC Logotype

    Encompass IT Solutions, LLC

    Undisclosed
    Undisclosed
    2 - 9
    Manchester, CT

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% IT Managed Services
    50% Help desk
    50% Other
    View Profile Visit Website
  8. Code Blue Logotype

    Code Blue

    Undisclosed
    Undisclosed
    2 - 9
    Bloomfield, CT

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% IT Managed Services
    30% Help desk
    80% Other
    View Profile Visit Website
  9. ClearCom IT Solutions, Inc. Logotype

    ClearCom IT Solutions, Inc.

    $1,000+
    $150 - $199 / hr
    10 - 49
    Sturbridge, MA

    Ability to deliver

    26/40.0
    16.2/20 Reviews
    2.1/10 Clients & Experience
    7.8/10 Market Presence

    Service focus

    40% IT Managed Services
    30% Help desk
    60% Other
    View Profile Visit Website
  10. UNAPEN, Inc. Logotype

    UNAPEN, Inc.

    Undisclosed
    $150 - $199 / hr
    10 - 49
    Meriden, CT

    Ability to deliver

    6.8/40.0
    0/20 Reviews
    1.3/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    20% IT Managed Services
    25% Help desk
    80% Other
    View Profile Visit Website
  11. Flagship Networks, Inc. Logotype

    Flagship Networks, Inc.

    Undisclosed
    Undisclosed
    50 - 249
    Shelton, CT

    Ability to deliver

    21/40.0
    14.6/20 Reviews
    1.2/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    30% IT Managed Services
    10% Help desk
    70% Other
    View Profile Visit Website
  12. ASG Information Technologies Logotype

    ASG Information Technologies

    Undisclosed
    Undisclosed
    10 - 49
    Wallingford, CT

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    45% IT Managed Services
    20% Help desk
    55% Other
    View Profile Visit Website
  13. Spectrum Virtual Logotype

    Spectrum Virtual

    $1,000+
    $150 - $199 / hr
    10 - 49
    Cheshire, CT

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    20% IT Managed Services
    10% Help desk
    80% Other
    View Profile Visit Website
  14. I-M Technology, LLC Logotype

    I-M Technology, LLC

    Undisclosed
    Undisclosed
    10 - 49
    Norwich, CT

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    40% IT Managed Services
    10% Help desk
    60% Other
    View Profile Visit Website
  15. New Haven Information Technologies Logotype

    New Haven Information Technologies

    Undisclosed
    $100 - $149 / hr
    2 - 9
    New Haven, CT

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% IT Managed Services
    60% Help desk
    80% Other
    View Profile Visit Website

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