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Home Help Desk Support United States Connecticut

Top Help Desk Services in Connecticut

Ratings Updated: May 13, 2026
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3 Leaders 15 Contenders

32 Companies

Country: United States
State: Connecticut

List of the Top Connecticut Outsourced Help Desk Services

  • CTS Logotype

    4.8 16 reviews
    Premier Verified
    $5,000+
    $150 - $199 / hr
    50 - 249
    Hartford, CT

    Services provided

    40% IT Managed Services
    20% Cybersecurity
    20% IT Strategy Consulting +2
    10% Cloud Consulting & SI
    10% IT Staff Augmentation

    Focus Areas

    10% Help desk
    25% Network
    10% Hardware +9
    10% IT Budgeting
    10% Other IT managed services
    5% Disaster Recovery
    5% Governance & Compliance Assessments
    5% Managed Hosting Services
    5% Managed Software Application & Solutions
    5% Security
    5% Telecom
    5% Vendor Procurement & Selection

    CTS is a Managed IT Services provider specializing in IT Support Services for educational institutions and cultural organizations. Across their reviews, 90% of clients commend their technical expertise, customized solutions, and responsive communication, with 70% noting their exceptional project management capabilities. While all reviews highlight positive outcomes, one review suggested areas for improvement in project management communication. Overall, CTS is lauded for its strategic, client-focused approach in delivering robust IT infrastructure and support services.

    See all 16 projects

    Reviews mention Customized support

    Clients have expressed high satisfaction with CTS's customized support, emphasizing their tailored approach to meet specific organizational needs. One client noted the unique partnership, stating that CTS takes the time to understand their operations, resulting in a relationship that feels personal and intentional. The CEO of Integration Charter Schools highlighted CTS's ability to push strategic thinking and maintain clear communication, ensuring timely delivery of services while genuinely caring for their success.
    • IT Managed Services for Charter School
      5.0 Dec 9, 2025

      Our partnership with CTS is truly unique in that it is tailored to the distinct needs, challenges, and strengths of our organization. Rather than offering a one-size-fits-all approach, CTS takes the time to understand who we are, how we operate, and what our students and staff need in order to thrive. Because of this, their support feels personal, intentional, and deeply aligned with our mission.

      Read Full Review
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    3 of 6 Help desk reviews are 5 stars
    Unknown avg. project cost

    Help desk Experience

    CTS has received overwhelmingly positive feedback for its help desk services, with 100% of reviewers highlighting their responsiveness and expertise. Clients appreciated the prompt communication and proactive support, significantly improving their technology satisfaction and infrastructure. Notable strengths include effective project management, strong customer service orientation, and a deep understanding of client needs, particularly in educational settings. No negative feedback was found, indicating a consistent track record of success across various projects.

    Read Most Recent Review

    Industry Experience

    The provider excels in the education sector, focusing on K-12 charter schools, offering tailored IT support and infrastructure management. Feedback highlights their exceptional project management, responsiveness, and commitment to aligning with client values. Clients report improved operational efficiency, user satisfaction, and effective cybersecurity measures. In the arts sector, they demonstrated strong customer service and IT support. Overall, sentiment is highly positive, indicating strong compatibility for educational and non-profit projects.

    Read All Reviews

    Select Industry to see insights

    Education Real estate Non-profit Arts, entertainment & music

    View projects from:

    New York City, New York (6) The Bronx, New York (4) Brooklyn, New York (2) Staten Island, New York (1) Burlington, Massachusetts (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish

    This provider is available in 38 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    View all time zones
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  • SoftDoes Logotype

    4.9 14 reviews
    Premier Verified
    $10,000+
    $50 - $99 / hr
    50 - 249
    Hartford, CT

    Services provided

    10% IT Managed Services
    10% AI Consulting
    10% AI Development +7
    10% Custom Software Development
    10% Enterprise App Modernization
    10% Generative AI
    10% Mobile App Development
    10% UX/UI Design
    10% Web Design
    10% Web Development

    Focus Areas

    10% Help desk
    10% Cloud Server Migration
    10% Governance & Compliance Assessments +7
    10% Hardware
    10% Managed Hosting Services
    10% Managed Software Application & Solutions
    10% Network
    10% Security
    10% Software Evaluation
    10% Website Maintenance

    SoftDoes is a versatile web development and software solutions company, excelling in creating custom websites, data systems, and automated tools for diverse industries. Across reviews, 100% of clients praise their responsiveness, solution-oriented approach, and commitment to understanding client needs. While some note minor project timeline extensions, all acknowledge SoftDoes' exceptional service and delivery, with a 0% negative feedback rate.

    See all 14 projects

    Average Project Cost Breakdown

    $50,000 to $199,999 (4) Less than $10,000 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlighted SoftDoes for providing excellent value for money, with several noting that their pricing fit within budget constraints. One client stated, 'Good value for cost,' while another emphasized that SoftDoes 'saved us money and time.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, as clients felt they received high-quality outputs that justified their investment.
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    More responsive than most other service providers

    SoftDoes is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (9) Canada (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 6 time zones:

    • Hawaii Standard Time (HST)
    • Alaska Standard Time (AKST)
    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)

    Hartford, CT

    100 Pearl Street
    Hartford, CT 06103

    2 - 5

    See All Locations (50)
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  • Realized Solutions Inc Logotype

    5.0 2 reviews
    Verified
    $5,000+
    $150 - $199 / hr
    10 - 49
    Southington, CT

    Services provided

    30% IT Managed Services
    40% Custom Software Development
    15% AI Consulting +1
    15% IT Strategy Consulting

    Focus Areas

    30% Help desk
    30% Managed Software Application & Solutions
    15% Security +3
    10% Cloud Server Migration
    10% Disaster Recovery
    5% Hardware

    Realized Solutions Inc is a company specializing in Managed IT Services, offering expertise in IT Management and IT Support Services. Reviewers frequently highlight their impeccable timing and responsiveness, with 100% of the feedback being positive and noting the company's impressive personnel and strong alignment with client values.

    See all 2 projects

    Reviews mention Collaborative

    Clients express a highly positive sentiment regarding the collaborative nature of Realized Solutions Inc. Notably, feedback highlights their cooperative approach, as one client stated they work 'very cooperatively' with both internal teams and external partners. The CEO of Pfaltz & Bauer emphasized the ease of collaboration, noting that Realized Solutions Inc made complex tasks manageable. Overall, the sentiment reflects satisfaction with their ability to communicate effectively and contribute to project success.
    • IT Services for Research Chemical Company
      5.0 Apr 20, 2026

      RSI works very cooperatively & often independently with our two IT companies (hardware/network & SAGE accounting software), and me, to generate and implement new ideas. They made a complicated aspect of our business easy for us to conduct, and they are a pleasure to work with! We work very cooperatively with Matt Allen and his team, not only on our website, but on all of our software matters.

      Read Full Review
    Read All Reviews
    2 of 2 reviews are 5 stars
    1 new review for IT Managed Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent reviews for Realized Solutions Inc reflect a strong positive sentiment, highlighting their effective collaboration and project management. Clients noted significant enhancements in sales and ROI due to customized solutions, such as automated catalog databases and AI-driven SEO strategies. The responsiveness and cooperative nature of the team, particularly Matt Allen, were frequently praised, with one client stating, 'Their timing and responsiveness was impeccable.' Overall, clients emphasized the alignment of values and the cultural fit as key reasons for their satisfaction.
    Read 2 Recent Reviews
    1 of 1 IT Managed Services reviews are 5 stars
    1 new review for IT Managed Services in past 6 months
    $50,000 – $199,999 avg. project cost

    IT Managed Services PROJECT HIGHLIGHT

    Lead Management, SEO & Web Dev for Insurance Wholesaler

    5.0 — Realized Solutions Inc provides lead generation, web development, and SEO for an insurance wholesaler. The team has developed multiple programs, including an AI SEO strategy, and provided web Read more
    Read 1 Review

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients frequently commend Realized Solutions Inc for their competitive pricing and overall value for money. One client noted that the pricing fit their budget while aligning with their values. Another highlighted that the company's implementations led to enhanced sales, signifying a strong return on investment. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided, with no reported areas for improvement regarding pricing.
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  • ASG Information Technologies Logotype

    Not yet reviewed

    Verified
    Undisclosed
    Undisclosed
    10 - 49
    Wallingford, CT

    Services provided

    45% IT Managed Services
    20% Cybersecurity
    20% IT Strategy Consulting +2
    10% Cloud Consulting & SI
    5% Call Center Services

    Focus Areas

    20% Help desk
    20% Security
    10% Disaster Recovery +6
    10% Hardware
    10% Managed Hosting Services
    10% Managed Software Application & Solutions
    10% Network
    5% Other IT managed services
    5% Telecom

    IT managed services company ASG Information Technologies is located in Wallingford, Connecticut. They offer IT managed services and Cybersecurity.

    Read more
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  • UNAPEN, Inc. Logotype

    Not yet reviewed

    Verified
    Undisclosed
    $150 - $199 / hr
    10 - 49
    Meriden, CT

    Services provided

    20% IT Managed Services
    15% Custom Software Development
    10% Business Consulting +7
    10% Cloud Consulting & SI
    10% Cybersecurity
    10% IT Strategy Consulting
    10% Web Design
    5% AI Consulting
    5% BI & Big Data Consulting & SI
    5% CRM Consulting and SI

    Focus Areas

    25% Help desk
    20% Disaster Recovery
    20% Network +4
    20% Security
    5% Cloud Server Migration
    5% IT Budgeting
    5% Software Evaluation

    UNAPEN, Inc., an IT managed services company, was launched in 1991. The agency provides IT managed services and Custom Software Development, and is small.

    Read more
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  • Omega Systems Logotype

    4.7 15 reviews
    Verified
    Undisclosed
    Undisclosed
    50 - 249
    Stamford, CT

    Services provided

    35% IT Managed Services
    30% Cybersecurity
    10% Cloud Consulting & SI +3
    10% IT Staff Augmentation
    10% IT Strategy Consulting
    5% Unified Communications Consulting & SI

    Focus Areas

    10% Help desk
    10% Cloud Server Migration
    10% Disaster Recovery +8
    10% Governance & Compliance Assessments
    10% IT Budgeting
    10% Managed Hosting Services
    10% Network
    10% Security
    10% Telecom
    5% Hardware
    5% Managed Software Application & Solutions

    Omega Systems is a Managed IT Services provider offering comprehensive IT Support Services, including network management, security, software, and hardware provisioning. The reviews, predominantly positive, highlight their exceptional customer service, responsiveness, and ability to tailor solutions to meet client needs. Approximately 90% of reviewers commend their proactive approach and communication skills. Some reviews suggest improvements in response times and coordination among technical staff.

    See all 15 projects
    9 of 13 IT Managed Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    IT Managed Services PROJECT HIGHLIGHT

    Managed IT Services for Nonprofit Art Museum

    5.0 — Omega Systems (formerly The TNS Group) has provided managed IT services to a nonprofit art museum. They have revamped the client's entire IT structure, worked on the backend, and stabilized the Read more
    Read 13 Reviews

    Industry Experience

    Omega Systems has extensive experience in the nonprofit and education sectors, receiving strong feedback for their IT management and support services. Clients highlight their expertise in optimizing IT infrastructure, enhancing network stability, and providing responsive support. Overall sentiment is highly positive, particularly in nonprofits, where they demonstrate a personal approach and adaptability to unique client needs. Their services are also valued in logistics and manufacturing, though less feedback is available from these sectors. Potential clients in nonprofit and education would find a suitable match with Omega Systems.

    Read All Reviews

    Select Industry to see insights

    Nonprofit Education Logistics & Supply Chain Manufacturing Construction

    Average Project Cost Breakdown

    $10,000 to $49,000 (4) $200,000 to $999,999 (4) $50,000 to $199,999 (2) Less than $10,000 (1)

    What Clients Have Said

    Clients consistently highlight The TNS Group's competitive pricing and exceptional value for money. Feedback indicates they effectively manage budgets, particularly for non-profit organizations, with one client noting their costs remained under $10,000 while receiving comprehensive IT support. Another emphasized the company's commitment to accommodating specific financial constraints, stating that their investment yielded significant operational improvements. Overall, sentiment reflects satisfaction with the quality of service relative to cost, reinforcing TNS Group's reputation as a reliable partner.
    Read All Reviews

    Stamford, CT

    26 Fahey Street
    Stamford, CT 06907

    16 - 20

    +1(914) 610-3313

    Stamford, CT

    26 Fahey Street
    Stamford, CT 06907

    16 - 20

    +1(610) 801-1987

    See All Locations (7)
    View Profile Visit Website
  • Insight Global Logotype

    Not yet reviewed

    Verified
    $5,000+
    Undisclosed
    1,000 - 9,999
    Hartford, CT

    Services provided

    10% IT Managed Services
    10% AI Development
    10% BI & Big Data Consulting & SI +7
    10% Cloud Consulting & SI
    10% Custom Software Development
    10% Executive Search
    10% Generative AI
    10% Recruiting
    10% Recruitment Process Outsourcing
    10% Staffing

    Focus Areas

    20% Help desk
    20% Cloud Server Migration
    20% Hardware +2
    20% Managed Software Application & Solutions
    20% Network

    Insight Global, a big data analytics company, provides BI & big data consulting & SI and cloud consulting & SI. The firm is located in Atlanta, Georgia and Birmingham, Alabama.

    Read more

    More responsive than most other service providers

    Insight Global is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    Hartford, CT

    185 Asylum St, 17th Floor
    Hartford, CT 06103

    76 - 100

    8554864057

    See All Locations (63)
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  • U.S. Computer Connection Logotype

    5.0 1 review
    $5,000+
    $150 - $199 / hr
    10 - 49
    Stamford, CT

    Services provided

    60% IT Managed Services
    30% Cybersecurity
    10% IT Strategy Consulting

    Focus Areas

    10% Help desk
    30% Security
    10% Disaster Recovery +7
    10% IT Budgeting
    10% Network
    10% Telecom
    5% Governance & Compliance Assessments
    5% Hardware
    5% Managed Hosting Services
    5% Vendor Procurement & Selection

    U.S. Computer Connection is a Managed IT Services provider offering comprehensive IT Support Services including on-site and off-site support, hardware procurement, and network installations. The feedback is overwhelmingly positive, with clients praising their responsiveness and large staff size, noting these qualities have maintained high service levels since a prior consultant merger.

    See all 1 projects
    1 of 1 IT Managed Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    IT Managed Services PROJECT HIGHLIGHT

    Managed IT Services for Fabric Manufacturing Company

    5.0 — U.S. Computer Connection provides managed IT services to a fabric manufacturing company. They’re in charge of purchasing and installing hardware and software pieces, and they help solve IT-related Read more
    Read 1 Review

    Industry Experience

    U.S. Computer Connection has demonstrated strong expertise in the manufacturing sector, particularly in providing managed IT services to small businesses lacking internal IT support. Clients appreciate their responsiveness, comprehensive support, and efficient problem resolution, highlighting their capacity for network and hardware installations during relocations. Overall sentiment is positive, suggesting that they are well-suited for companies in manufacturing seeking reliable IT solutions.

    Read All Reviews

    Select Industry to see insights

    Manufacturing

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally express a positive sentiment regarding U.S. Computer Connection's cost and value for money. For instance, one client noted an investment of approximately $1,500–$1,600 per month, highlighting satisfaction with their responsive IT services and effective problem resolution. The consistent quality of service, along with the company's ability to manage IT needs without requiring constant oversight, reinforces the perception of good value. Overall, clients appreciate the professional support relative to their investment.
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  • Flagship Networks, Inc. Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    50 - 249
    Shelton, CT

    Services provided

    30% IT Managed Services
    25% Cybersecurity
    20% Cloud Consulting & SI +2
    20% IT Strategy Consulting
    5% IT Staff Augmentation

    Focus Areas

    10% Help desk
    10% Disaster Recovery
    10% IT Budgeting +7
    10% Managed Hosting Services
    10% Managed Software Application & Solutions
    10% Network
    10% Other IT managed services
    10% Software Expert Witness
    10% Vendor Procurement & Selection
    10% Website Maintenance

    Flagship Networks, Inc. is an IT services provider specializing in infrastructure revamping, email system conversions, and ongoing system support. The reviews indicate a strong, longstanding relationship with clients, highlighting effective collaboration and minimal service disruption. While 100% of the feedback is positive, one area for improvement noted by a client is the need for increased knowledge transfer in system support.

    See all 1 projects

    Industry Experience

    Flagship Networks, Inc. has demonstrated expertise in the Government sector through successful projects such as infrastructure revamping and email system conversions. Clients commend their ability to deliver effective solutions with minimal disruption, highlighting a strong ongoing relationship and familiarity with client needs. Feedback indicates a sentiment of satisfaction, although there is a desire for improved knowledge transfer. Organizations in the Government industry seeking IT support and system upgrades may find Flagship Networks a suitable partner.

    Read All Reviews

    Select Industry to see insights

    Government

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive Flagship Networks, Inc. as offering good value for money, particularly noting affordability as a key factor in their selection. One client highlighted that the company provided a desired email solution within budget, which contributed to their long-standing relationship. Overall sentiment indicates satisfaction with the cost relative to the quality of service, although some clients expressed a desire for improved knowledge transfer during projects.
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  • Aspire IT Services Partner Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    250 - 999
    Stamford, CT

    Services provided

    20% IT Managed Services
    20% IT Staff Augmentation
    10% Application Testing +5
    10% Cloud Consulting & SI
    10% Custom Software Development
    10% Enterprise App Modernization
    10% Mobile App Development
    10% Web Development

    Focus Areas

    30% Help desk
    30% Managed Software Application & Solutions
    20% Network +1
    20% Security

    Aspire IT Services Partner is a midsize IT managed services company founded in 2002. Their team provides IT managed services and IT staff augmentation.

    Read more

    Stamford, CT

    320, Strawberry Hill Ave, No.15 Stamford
    Stamford, CT 06902

    251 - 300

    12032731753

    See All Locations (3)
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  • Huntington Technology Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    10 - 49
    East Windsor, CT

    Services provided

    60% IT Managed Services
    20% Cybersecurity
    20% IT Strategy Consulting

    Focus Areas

    20% Help desk
    40% Disaster Recovery
    10% Managed Hosting Services +4
    10% Network
    10% Security
    5% Hardware
    5% Other IT managed services

    Huntington Technology is a small IT managed services company. Founded in 2001, the team specializes in IT managed services and Cybersecurity.

    Read more

    East Windsor, CT

    113 Main St
    East Windsor, CT 06016

    10 - 15

    860-758-0040

    See All Locations (2)
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  • Cooperative Systems Logotype

    Not yet reviewed

    $5,000+
    $150 - $199 / hr
    10 - 49
    Windsor, CT

    Services provided

    70% IT Managed Services
    20% Cybersecurity
    5% IT Strategy Consulting +1
    5% Unified Communications Consulting & SI

    Focus Areas

    10% Help desk
    20% Security
    10% Disaster Recovery +6
    10% Governance & Compliance Assessments
    10% Hardware
    10% IT Budgeting
    10% Managed Hosting Services
    10% Network
    10% Vendor Procurement & Selection

    Cooperative Systems is an IT managed services company. Founded in 1993, the team focuses on IT managed services and Cybersecurity.

    Read more
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  • Commprise Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    10 - 49
    Hartford, CT

    Services provided

    60% IT Managed Services
    30% Cybersecurity
    10% IT Strategy Consulting

    Focus Areas

    10% Help desk
    10% Disaster Recovery
    10% Governance & Compliance Assessments +7
    10% Hardware
    10% IT Budgeting
    10% Managed Software Application & Solutions
    10% Network
    10% Other IT managed services
    10% Security
    10% Vendor Procurement & Selection

    Commprise is an IT managed services company. They were founded in 2010, and their services include IT managed services and Cybersecurity.

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  • Tekcetera Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Hartford, CT

    Services provided

    50% IT Managed Services
    50% Cloud Consulting & SI

    Focus Areas

    50% Help desk
    50% Other IT managed services

    Tekcetera Inc. Is a cloud consulting & SI and IT managed services company launched in 2002. Their team specializes in cloud consulting & SI and IT managed services.

    Read more

    Hartford, CT

    100 Pearl Street 14th Floor,
    Hartford, CT 06103

    See All Locations (3)
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  • I-M Technology, LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Norwich, CT

    Services provided

    40% IT Managed Services
    30% Cybersecurity
    10% Compliance Consulting +2
    10% IT Staff Augmentation
    10% IT Strategy Consulting

    Focus Areas

    10% Help desk
    10% Disaster Recovery
    10% Governance & Compliance Assessments +8
    10% Hardware
    10% IT Budgeting
    10% Managed Software Application & Solutions
    10% Network
    10% Security
    10% Telecom
    5% Managed Hosting Services
    5% Other IT managed services

    Established in 2003, I-M Technology, LLC, a small IT managed services company, is located in Norwich, Connecticut. Their team offers IT managed services and Cybersecurity.

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  • Global Help Desk Services, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Rocky Hill, CT

    Services provided

    30% IT Managed Services
    70% Call Center Services

    Focus Areas

    100% Help desk

    Global Help Desk Services, Inc. , a telephone answering service, was founded in 2002. The firm offers Call Center Services and IT managed services, and is midsize.

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  • Encompass IT Solutions, LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Manchester, CT

    Services provided

    50% IT Managed Services
    50% Cybersecurity

    Focus Areas

    50% Help desk
    50% Managed Hosting Services

    Encompass IT Solutions, LLC is a Cybersecurity and IT managed services company. Their team is headquartered in Manchester, Connecticut. The agency specializes in Cybersecurity and IT managed

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  • Corserva Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Trumbull, CT

    Services provided

    20% IT Managed Services
    20% Cloud Consulting & SI
    20% Cybersecurity +2
    20% IT Staff Augmentation
    20% IT Strategy Consulting

    Focus Areas

    10% Help desk
    10% Disaster Recovery
    10% Governance & Compliance Assessments +7
    10% Hardware
    10% IT Budgeting
    10% Managed Hosting Services
    10% Managed Software Application & Solutions
    10% Network
    10% Other IT managed services
    10% Security

    Corserva is an IT strategy consulting company founded in 1985. The midsize team provides IT strategy consulting and cloud consulting & SI.

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  • Spectrum Virtual Logotype

    Not yet reviewed

    $1,000+
    $150 - $199 / hr
    10 - 49
    Cheshire, CT

    Services provided

    20% IT Managed Services
    25% Cloud Consulting & SI
    20% Cybersecurity +2
    20% Unified Communications Consulting & SI
    15% IT Strategy Consulting

    Focus Areas

    10% Help desk
    20% Disaster Recovery
    20% Managed Hosting Services +4
    20% Security
    15% Network
    10% IT Budgeting
    5% Telecom

    Spectrum Virtual, a cloud consulting & SI company, was established in 2013. The team specializes in cloud consulting & SI and unified communications consulting & SI.

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  • Central Communications Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Norwalk, CT

    Services provided

    10% IT Managed Services
    40% Back Office Outsourcing
    40% Call Center Services +1
    10% IT Strategy Consulting

    Focus Areas

    50% Help desk
    50% Disaster Recovery

    Central Communications Inc. Is a call center service. The team specializes in Call Center Services and Back Office Outsourcing, and the company is in Norwalk, Connecticut.

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  • AtlanticZone.com Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Stamford, CT

    Services provided

    11% IT Managed Services
    12% IT Strategy Consulting
    7% AI Development +10
    7% Application Testing
    7% BI & Big Data Consulting & SI
    7% Blockchain
    7% Cloud Consulting & SI
    7% Custom Software Development
    7% E-Commerce Development
    7% Mobile App Development
    7% UX/UI Design
    7% Web Design
    7% Web Development

    Focus Areas

    10% Help desk
    20% Managed Software Application & Solutions
    20% Software Evaluation +5
    10% Disaster Recovery
    10% Hardware
    10% Managed Hosting Services
    10% Other IT managed services
    10% Security

    Established in 1992, AtlanticZone.com is an IT strategy consulting company. Headquartered in Stamford, Connecticut, the team focuses on IT strategy consulting and IT managed services.

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  • Code Blue Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Bloomfield, CT

    Services provided

    20% IT Managed Services
    20% BI & Big Data Consulting & SI
    20% IT Strategy Consulting +3
    20% Mobile App Development
    10% Building Security Services
    10% Corporate Training & Coaching

    Focus Areas

    30% Help desk
    30% Hardware
    20% Network +1
    20% Other IT managed services

    Code Blue is an IT strategy consulting company established in 2022. The company provides IT strategy consulting and BI & big data consulting & SI, and is small.

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  • Alpha NetSolutions, Inc. Logotype

    Not yet reviewed

    $1,000+
    $150 - $199 / hr
    10 - 49
    Putnam, CT

    Services provided

    70% IT Managed Services
    20% Cybersecurity
    10% IT Staff Augmentation

    Focus Areas

    20% Help desk
    15% Hardware
    15% Managed Hosting Services +10
    10% Disaster Recovery
    10% Managed Software Application & Solutions
    10% Security
    5% Network
    5% Telecom
    3% Governance & Compliance Assessments
    2% IT Budgeting
    2% Software Evaluation
    2% Vendor Procurement & Selection
    1% Software Expert Witness

    Established in 2002, Alpha NetSolutions, Inc. Is an IT managed services company. The team provides IT managed services and Cybersecurity.

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    Putnam, CT

    633 Liberty Hwy
    Putnam, CT 06260

    2 - 5

    860-481-7190

    See All Locations (2)
    View Profile
  • Chateaux Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Norwalk, CT

    Services provided

    10% IT Managed Services
    10% AI Development
    10% Blockchain +7
    10% Cloud Consulting & SI
    10% E-Commerce Development
    10% IoT Development
    10% Mobile App Development
    10% Other IT Consulting and SI
    10% UX/UI Design
    10% Web Development

    Focus Areas

    25% Help desk
    25% Managed Hosting Services
    25% Managed Software Application & Solutions +1
    25% Other IT managed services

    Chateaux is a small user experience design agency launched in 1985. Their team focuses on UX/UI Design and cloud consulting & SI.

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  • Blue Cube IT, LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Waterbury, CT

    Services provided

    15% IT Managed Services
    20% Custom Software Development
    20% Web Development +3
    15% Business Consulting
    15% IT Strategy Consulting
    15% Mobile App Development

    Focus Areas

    25% Help desk
    25% Managed Hosting Services
    25% Network +1
    25% Security

    Blue Cube IT, LLC is a custom software development firm. They were founded in 2010, and their services include Custom Software Development and Web Development.

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    View Profile
  • The Cimino Group, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Woodbridge, CT

    Services provided

    50% IT Managed Services
    50% IT Strategy Consulting

    Focus Areas

    100% Help desk

    The Cimino Group, Inc. Is an IT managed services and IT strategy consulting company established in 1987. Their team focuses on IT managed services and IT strategy consulting.

    Read more
    View Profile
  • New Haven Information Technologies Logotype

    Not yet reviewed

    Undisclosed
    $100 - $149 / hr
    2 - 9
    New Haven, CT

    Services provided

    20% IT Managed Services
    20% IT Strategy Consulting
    20% UX/UI Design +2
    20% Web Design
    20% Web Development

    Focus Areas

    60% Help desk
    25% Website Maintenance
    10% Hardware +1
    5% Network

    New Haven Information Technologies is a web design agency in New Haven, Connecticut. Their services include Web Design and UX/UI Design.

    Read more
    View Profile
  • Home and Office Computer Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Watertown, CT

    Services provided

    50% IT Managed Services
    50% IT Strategy Consulting

    Focus Areas

    100% Help desk

    Home and Office Computer Services is an IT managed services and IT strategy consulting company launched in 1998. Their services include IT managed services and IT strategy consulting.

    Read more
    View Profile
  • Eppy Tech Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Darien, CT

    Services provided

    50% IT Managed Services
    50% IT Strategy Consulting

    Focus Areas

    100% Help desk

    Eppy Tech is an IT managed services and IT strategy consulting company. They are in Darien, Connecticut. Their team focuses on IT managed services and IT strategy consulting.

    Read more
    View Profile
  • Transcend Business Solutions, LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Bethel, CT

    Services provided

    25% IT Managed Services
    25% Custom Software Development
    25% Recruiting +1
    25% Staffing

    Focus Areas

    50% Help desk
    50% Network

    Transcend Business Solutions, LLC, a custom software development company, is based in Bethel, Connecticut. Their services include Custom Software Development and IT managed services.

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    View Profile
  • Computronix Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Stamford, CT

    Services provided

    50% IT Managed Services
    50% Cybersecurity

    Focus Areas

    25% Help desk
    25% Disaster Recovery
    25% Other IT managed services +1
    25% Software Evaluation

    Computronix is a Stamford, Connecticut-based Cybersecurity and IT managed services company. The team provides Cybersecurity and IT managed services.

    Read more
    View Profile
  • Kraft & Kennedy, Inc. Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    50 - 249
    Wilton, CT

    Services provided

    35% IT Managed Services
    20% IT Strategy Consulting
    15% Cloud Consulting & SI +3
    10% Cybersecurity
    10% ECM Consulting and SI
    10% Unified Communications Consulting & SI

    Focus Areas

    10% Help desk
    20% Managed Hosting Services
    20% Network +4
    15% Disaster Recovery
    15% Hardware
    10% Managed Software Application & Solutions
    10% Security

    Founded in 1988, Kraft & Kennedy, Inc. Is an IT managed services company. Based in New York, New York and Houston, Texas, the team provides IT managed services and IT strategy consulting.

    Read more

    Wilton, CT

    88 Danbury Road, Suite 1D
    Wilton, CT 06897

    1

    800.523.3081

    See All Locations (5)
    View Profile

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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Realized Solutions Inc
2 U.S. Computer Connection
3 Flagship Networks, Inc.

List of the Top 3 Connecticut Outsourced Help Desk Services

  1. Realized Solutions Inc Logotype

    Realized Solutions Inc

    $5,000+
    $150 - $199 / hr
    10 - 49
    Southington, CT

    Ability to deliver

    26.4/40.0
    17.4/20 Reviews
    2.2/10 Clients & Experience
    6.9/10 Market Presence

    Service focus

    30% IT Managed Services
    30% Help desk
    70% Other
    View Profile Visit Website
  2. U.S. Computer Connection Logotype

    U.S. Computer Connection

    $5,000+
    $150 - $199 / hr
    10 - 49
    Stamford, CT

    Ability to deliver

    21.5/40.0
    16.2/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    60% IT Managed Services
    10% Help desk
    40% Other
    View Profile Visit Website
  3. Flagship Networks, Inc. Logotype

    Flagship Networks, Inc.

    Undisclosed
    Undisclosed
    50 - 249
    Shelton, CT

    Ability to deliver

    21/40.0
    14.6/20 Reviews
    1.2/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    30% IT Managed Services
    10% Help desk
    70% Other
    View Profile Visit Website
  4. Aspire IT Services Partner Logotype

    Aspire IT Services Partner

    $1,000+
    Undisclosed
    250 - 999
    Stamford, CT

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    20% IT Managed Services
    30% Help desk
    80% Other
    View Profile Visit Website
  5. Huntington Technology Logotype

    Huntington Technology

    $5,000+
    $100 - $149 / hr
    10 - 49
    East Windsor, CT

    Ability to deliver

    7.1/40.0
    0/20 Reviews
    1.8/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    60% IT Managed Services
    20% Help desk
    40% Other
    View Profile Visit Website
  6. ASG Information Technologies Logotype

    ASG Information Technologies

    Undisclosed
    Undisclosed
    10 - 49
    Wallingford, CT

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    45% IT Managed Services
    20% Help desk
    55% Other
    View Profile Visit Website
  7. Cooperative Systems Logotype

    Cooperative Systems

    $5,000+
    $150 - $199 / hr
    10 - 49
    Windsor, CT

    Ability to deliver

    5.8/40.0
    0/20 Reviews
    0.3/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    70% IT Managed Services
    10% Help desk
    30% Other
    View Profile Visit Website
  8. Commprise Logotype

    Commprise

    $1,000+
    $100 - $149 / hr
    10 - 49
    Hartford, CT

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    60% IT Managed Services
    10% Help desk
    40% Other
    View Profile Visit Website
  9. UNAPEN, Inc. Logotype

    UNAPEN, Inc.

    Undisclosed
    $150 - $199 / hr
    10 - 49
    Meriden, CT

    Ability to deliver

    6.8/40.0
    0/20 Reviews
    1.3/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    20% IT Managed Services
    25% Help desk
    80% Other
    View Profile Visit Website
  10. Tekcetera Inc. Logotype

    Tekcetera Inc.

    Undisclosed
    Undisclosed
    10 - 49
    Hartford, CT

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% IT Managed Services
    50% Help desk
    50% Other
    View Profile Visit Website
  11. I-M Technology, LLC Logotype

    I-M Technology, LLC

    Undisclosed
    Undisclosed
    10 - 49
    Norwich, CT

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    40% IT Managed Services
    10% Help desk
    60% Other
    View Profile Visit Website
  12. Global Help Desk Services, Inc. Logotype

    Global Help Desk Services, Inc.

    Undisclosed
    Undisclosed
    50 - 249
    Rocky Hill, CT

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% IT Managed Services
    100% Help desk
    70% Other
    View Profile Visit Website
  13. Encompass IT Solutions, LLC Logotype

    Encompass IT Solutions, LLC

    Undisclosed
    Undisclosed
    2 - 9
    Manchester, CT

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% IT Managed Services
    50% Help desk
    50% Other
    View Profile Visit Website
  14. Corserva Logotype

    Corserva

    Undisclosed
    Undisclosed
    50 - 249
    Trumbull, CT

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    20% IT Managed Services
    10% Help desk
    80% Other
    View Profile Visit Website
  15. Omega Systems Logotype

    Omega Systems

    Undisclosed
    Undisclosed
    50 - 249
    Stamford, CT

    Ability to deliver

    27.3/40.0
    15.2/20 Reviews
    3.4/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    35% IT Managed Services
    10% Help desk
    65% Other
    View Profile Visit Website
  16. Spectrum Virtual Logotype

    Spectrum Virtual

    $1,000+
    $150 - $199 / hr
    10 - 49
    Cheshire, CT

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    20% IT Managed Services
    10% Help desk
    80% Other
    View Profile Visit Website
  17. Central Communications Inc. Logotype

    Central Communications Inc.

    Undisclosed
    Undisclosed
    50 - 249
    Norwalk, CT

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% IT Managed Services
    50% Help desk
    90% Other
    View Profile Visit Website
  18. AtlanticZone.com Logotype

    AtlanticZone.com

    Undisclosed
    Undisclosed
    2 - 9
    Stamford, CT

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    11% IT Managed Services
    10% Help desk
    89% Other
    View Profile Visit Website

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