Top Help Desk Services in Connecticut
30 Companies
List of the Top Connecticut Outsourced Help Desk Services
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CTS
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$5,000+$150 - $199 / hr50 - 249Hartford, CTServices provided
40% IT Managed Services20% Cybersecurity20% IT Strategy Consulting +210% Cloud Consulting & SI10% IT Staff AugmentationFocus Areas
10% Help desk25% Network10% Hardware +910% IT Budgeting10% Other IT managed services5% Disaster Recovery5% Governance & Compliance Assessments5% Managed Hosting Services5% Managed Software Application & Solutions5% Security5% Telecom5% Vendor Procurement & SelectionSee all 15 projectsCTS is a Managed IT Services provider specializing in IT Support and IT Management for educational institutions and other organizations. Their reviews highlight a consistent excellence in project management, responsiveness, and tailored solutions, with approximately 90% positive feedback. Clients appreciate their personalized approach, technical expertise, and the ability to anticipate challenges, although there is room for improvement in project management communication, as noted by one reviewer.
4 of 6 reviews are 5 stars6 new reviews for IT Managed Services services$50,000 – $199,999 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
Recent reviews highlight CTS's exceptional project management, responsiveness, and tailored solutions for educational institutions. Clients praised their ability to meet deadlines and maintain clear communication, resulting in improved IT infrastructure and user satisfaction. One CEO noted CTS's strategic guidance, while a Deputy COO commended their proactive collaboration. Overall sentiment reflects strong alignment with client values and a commitment to enhancing operational efficiency, with no significant areas for improvement mentioned.Was this helpful?
More responsive than most other service providers
Get in TouchCTS is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (6)Hartford, CT
750 Main Street, #100
Hartford, CT 061031
(860) 200-2286
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UndisclosedUndisclosed10 - 49Wallingford, CT
Services provided
45% IT Managed Services20% Cybersecurity20% IT Strategy Consulting +210% Cloud Consulting & SI5% Call Center ServicesFocus Areas
20% Help desk20% Security10% Disaster Recovery +610% Hardware10% Managed Hosting Services10% Managed Software Application & Solutions10% Network5% Other IT managed services5% TelecomIT managed services company ASG Information Technologies is located in Wallingford, Connecticut. They offer IT managed services and Cybersecurity.
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Undisclosed$150 - $199 / hr10 - 49Meriden, CT
Services provided
20% IT Managed Services15% Custom Software Development10% Business Consulting +710% Cloud Consulting & SI10% Cybersecurity10% IT Strategy Consulting10% Web Design5% AI Consulting5% BI & Big Data Consulting & SI5% CRM Consulting and SIFocus Areas
25% Help desk20% Disaster Recovery20% Network +420% Security5% Cloud Server Migration5% IT Budgeting5% Software EvaluationUNAPEN, Inc., an IT managed services company, was launched in 1991. The agency provides IT managed services and Custom Software Development, and is small.
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UndisclosedUndisclosed50 - 249Stamford, CT
Services provided
35% IT Managed Services30% Cybersecurity10% Cloud Consulting & SI +310% IT Staff Augmentation10% IT Strategy Consulting5% Unified Communications Consulting & SIFocus Areas
10% Help desk10% Cloud Server Migration10% Disaster Recovery +810% Governance & Compliance Assessments10% IT Budgeting10% Managed Hosting Services10% Network10% Security10% Telecom5% Hardware5% Managed Software Application & SolutionsSee all 15 projectsOmega Systems is a Managed IT Services provider offering comprehensive IT Support Services, including network management, security, software, and hardware provisioning. The reviews, predominantly positive, highlight their exceptional customer service, responsiveness, and ability to tailor solutions to meet client needs. Approximately 90% of reviewers commend their proactive approach and communication skills. Some reviews suggest improvements in response times and coordination among technical staff.
Reviews mention Understands their clients' needs
Clients consistently express that Omega Systems demonstrates a strong understanding of their needs. One client noted their ability to relate and adapt solutions within budget constraints, while another highlighted their effective communication and responsiveness during project delays. The overall sentiment reflects satisfaction with Omega Systems' capability to tailor their services, ensuring alignment with client objectives and fostering a collaborative partnership.-
Managed IT Services for Nonprofit Residential & Day Program Facility
5.0 Apr 19, 2022Their ability to relate to us as a client is a clear standout. They understand our parameters, and they will either work within that or find alternative solutions that don’t require additional funds.
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Managed IT Services & Helpdesk Support for Nonprofit Org
4.0 Apr 1, 2022They understood our needs very well and did the proper software and hardware installations to ensure that everything was up and running. They helped us purchase over 20 workstations for our participants, and the installation was very smooth.
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9 of 13 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 13 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Nonprofit Art Museum
5.0 — Omega Systems (formerly The TNS Group) has provided managed IT services to a nonprofit art museum. They have revamped the client's entire IT structure, worked on the backend, and stabilized the Read moreWas this helpful?
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Stamford, CT
26 Fahey Street
Stamford, CT 0690716 - 20
+1(914) 610-3313
See All Locations (7)Stamford, CT
26 Fahey Street
Stamford, CT 0690716 - 20
+1(610) 801-1987
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$1,000+Undisclosed1,000 - 9,999Hartford, CT
Services provided
10% IT Managed Services10% AI Development10% BI & Big Data Consulting & SI +710% Cloud Consulting & SI10% Custom Software Development10% Executive Search10% Generative AI10% Recruiting10% Recruitment Process Outsourcing10% StaffingFocus Areas
20% Help desk20% Cloud Server Migration20% Hardware +220% Managed Software Application & Solutions20% NetworkInsight Global, a big data analytics company, provides BI & big data consulting & SI and cloud consulting & SI. The firm is located in Atlanta, Georgia and Birmingham, Alabama.
Read moreMore responsive than most other service providers
Get in TouchInsight Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (63)Hartford, CT
185 Asylum St, 17th Floor
Hartford, CT 0610376 - 100
8554864057
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$5,000+$150 - $199 / hr10 - 49Stamford, CT
Services provided
60% IT Managed Services30% Cybersecurity10% IT Strategy ConsultingFocus Areas
10% Help desk30% Security10% Disaster Recovery +710% IT Budgeting10% Network10% Telecom5% Governance & Compliance Assessments5% Hardware5% Managed Hosting Services5% Vendor Procurement & SelectionSee all 1 projectsU.S. Computer Connection is a Managed IT Services provider offering comprehensive IT Support Services including on-site and off-site support, hardware procurement, and network installations. The feedback is overwhelmingly positive, with clients praising their responsiveness and large staff size, noting these qualities have maintained high service levels since a prior consultant merger.
1 of 1 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Fabric Manufacturing Company
5.0 — U.S. Computer Connection provides managed IT services to a fabric manufacturing company. They’re in charge of purchasing and installing hardware and software pieces, and they help solve IT-related Read moreWas this helpful?
Industry Experience
U.S. Computer Connection has demonstrated strong expertise in the manufacturing sector, particularly in providing managed IT services to small businesses lacking internal IT support. Clients appreciate their responsiveness, comprehensive support, and efficient problem resolution, highlighting their capacity for network and hardware installations during relocations. Overall sentiment is positive, suggesting that they are well-suited for companies in manufacturing seeking reliable IT solutions.
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ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express a positive sentiment regarding U.S. Computer Connection's cost and value for money. For instance, one client noted an investment of approximately $1,500–$1,600 per month, highlighting satisfaction with their responsive IT services and effective problem resolution. The consistent quality of service, along with the company's ability to manage IT needs without requiring constant oversight, reinforces the perception of good value. Overall, clients appreciate the professional support relative to their investment.Was this helpful?
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UndisclosedUndisclosed50 - 249Shelton, CT
Services provided
30% IT Managed Services25% Cybersecurity20% Cloud Consulting & SI +220% IT Strategy Consulting5% IT Staff AugmentationFocus Areas
10% Help desk10% Disaster Recovery10% IT Budgeting +710% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Other IT managed services10% Software Expert Witness10% Vendor Procurement & Selection10% Website MaintenanceSee all 1 projectsFlagship Networks, Inc. is an IT services provider specializing in infrastructure revamping, email system conversions, and ongoing system support. The reviews indicate a strong, longstanding relationship with clients, highlighting effective collaboration and minimal service disruption. While 100% of the feedback is positive, one area for improvement noted by a client is the need for increased knowledge transfer in system support.
Industry Experience
Flagship Networks, Inc. has demonstrated expertise in the Government sector through successful projects such as infrastructure revamping and email system conversions. Clients commend their ability to deliver effective solutions with minimal disruption, highlighting a strong ongoing relationship and familiarity with client needs. Feedback indicates a sentiment of satisfaction, although there is a desire for improved knowledge transfer. Organizations in the Government industry seeking IT support and system upgrades may find Flagship Networks a suitable partner.
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GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Flagship Networks, Inc. as offering good value for money, particularly noting affordability as a key factor in their selection. One client highlighted that the company provided a desired email solution within budget, which contributed to their long-standing relationship. Overall sentiment indicates satisfaction with the cost relative to the quality of service, although some clients expressed a desire for improved knowledge transfer during projects.Was this helpful?
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$1,000+Undisclosed250 - 999Stamford, CT
Services provided
20% IT Managed Services20% IT Staff Augmentation10% Application Testing +510% Cloud Consulting & SI10% Custom Software Development10% Enterprise App Modernization10% Mobile App Development10% Web DevelopmentFocus Areas
30% Help desk30% Managed Software Application & Solutions20% Network +120% SecurityAspire IT Services Partner is a midsize IT managed services company founded in 2002. Their team provides IT managed services and IT staff augmentation.
Read moreSee All Locations (3)Stamford, CT
320, Strawberry Hill Ave, No.15 Stamford
Stamford, CT 06902251 - 300
12032731753
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$5,000+$100 - $149 / hr10 - 49East Windsor, CT
Services provided
60% IT Managed Services20% Cybersecurity20% IT Strategy ConsultingFocus Areas
20% Help desk40% Disaster Recovery10% Managed Hosting Services +410% Network10% Security5% Hardware5% Other IT managed servicesHuntington Technology is a small IT managed services company. Founded in 2001, the team specializes in IT managed services and Cybersecurity.
Read moreSee All Locations (2)East Windsor, CT
113 Main St
East Windsor, CT 0601610 - 15
860-758-0040
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$5,000+$150 - $199 / hr10 - 49Windsor, CT
Services provided
70% IT Managed Services20% Cybersecurity5% IT Strategy Consulting +15% Unified Communications Consulting & SIFocus Areas
10% Help desk20% Security10% Disaster Recovery +610% Governance & Compliance Assessments10% Hardware10% IT Budgeting10% Managed Hosting Services10% Network10% Vendor Procurement & SelectionCooperative Systems is an IT managed services company. Founded in 1993, the team focuses on IT managed services and Cybersecurity.
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$1,000+$100 - $149 / hr10 - 49Hartford, CT
Services provided
60% IT Managed Services30% Cybersecurity10% IT Strategy ConsultingFocus Areas
10% Help desk10% Disaster Recovery10% Governance & Compliance Assessments +710% Hardware10% IT Budgeting10% Managed Software Application & Solutions10% Network10% Other IT managed services10% Security10% Vendor Procurement & SelectionCommprise is an IT managed services company. They were founded in 2010, and their services include IT managed services and Cybersecurity.
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UndisclosedUndisclosed10 - 49Hartford, CT
Services provided
50% IT Managed Services50% Cloud Consulting & SIFocus Areas
50% Help desk50% Other IT managed servicesTekcetera Inc. Is a cloud consulting & SI and IT managed services company launched in 2002. Their team specializes in cloud consulting & SI and IT managed services.
Read moreSee All Locations (3)Hartford, CT
100 Pearl Street 14th Floor,
Hartford, CT 06103Was this helpful?
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UndisclosedUndisclosed10 - 49Norwich, CT
Services provided
40% IT Managed Services30% Cybersecurity10% Compliance Consulting +210% IT Staff Augmentation10% IT Strategy ConsultingFocus Areas
10% Help desk10% Disaster Recovery10% Governance & Compliance Assessments +810% Hardware10% IT Budgeting10% Managed Software Application & Solutions10% Network10% Security10% Telecom5% Managed Hosting Services5% Other IT managed servicesEstablished in 2003, I-M Technology, LLC, a small IT managed services company, is located in Norwich, Connecticut. Their team offers IT managed services and Cybersecurity.
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UndisclosedUndisclosed50 - 249Rocky Hill, CT
Services provided
30% IT Managed Services70% Call Center ServicesFocus Areas
100% Help deskGlobal Help Desk Services, Inc. , a telephone answering service, was founded in 2002. The firm offers Call Center Services and IT managed services, and is midsize.
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UndisclosedUndisclosed2 - 9Manchester, CT
Services provided
50% IT Managed Services50% CybersecurityFocus Areas
50% Help desk50% Managed Hosting ServicesEncompass IT Solutions, LLC is a Cybersecurity and IT managed services company. Their team is headquartered in Manchester, Connecticut. The agency specializes in Cybersecurity and IT managed
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UndisclosedUndisclosed50 - 249Trumbull, CT
Services provided
20% IT Managed Services20% Cloud Consulting & SI20% Cybersecurity +220% IT Staff Augmentation20% IT Strategy ConsultingFocus Areas
10% Help desk10% Disaster Recovery10% Governance & Compliance Assessments +710% Hardware10% IT Budgeting10% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Other IT managed services10% SecurityCorserva is an IT strategy consulting company founded in 1985. The midsize team provides IT strategy consulting and cloud consulting & SI.
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$1,000+$150 - $199 / hr10 - 49Cheshire, CT
Services provided
20% IT Managed Services25% Cloud Consulting & SI20% Cybersecurity +220% Unified Communications Consulting & SI15% IT Strategy ConsultingFocus Areas
10% Help desk20% Disaster Recovery20% Managed Hosting Services +420% Security15% Network10% IT Budgeting5% TelecomSpectrum Virtual, a cloud consulting & SI company, was established in 2013. The team specializes in cloud consulting & SI and unified communications consulting & SI.
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UndisclosedUndisclosed50 - 249Norwalk, CT
Services provided
10% IT Managed Services40% Back Office Outsourcing40% Call Center Services +110% IT Strategy ConsultingFocus Areas
50% Help desk50% Disaster RecoveryCentral Communications Inc. Is a call center service. The team specializes in Call Center Services and Back Office Outsourcing, and the company is in Norwalk, Connecticut.
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UndisclosedUndisclosed2 - 9Stamford, CT
Services provided
11% IT Managed Services12% IT Strategy Consulting7% AI Development +107% Application Testing7% BI & Big Data Consulting & SI7% Blockchain7% Cloud Consulting & SI7% Custom Software Development7% E-Commerce Development7% Mobile App Development7% UX/UI Design7% Web Design7% Web DevelopmentFocus Areas
10% Help desk20% Managed Software Application & Solutions20% Software Evaluation +510% Disaster Recovery10% Hardware10% Managed Hosting Services10% Other IT managed services10% SecurityEstablished in 1992, AtlanticZone.com is an IT strategy consulting company. Headquartered in Stamford, Connecticut, the team focuses on IT strategy consulting and IT managed services.
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UndisclosedUndisclosed2 - 9Bloomfield, CT
Services provided
20% IT Managed Services20% BI & Big Data Consulting & SI20% IT Strategy Consulting +320% Mobile App Development10% Building Security Services10% Corporate Training & CoachingFocus Areas
30% Help desk30% Hardware20% Network +120% Other IT managed servicesCode Blue is an IT strategy consulting company established in 2022. The company provides IT strategy consulting and BI & big data consulting & SI, and is small.
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$1,000+$150 - $199 / hr10 - 49Putnam, CT
Services provided
70% IT Managed Services20% Cybersecurity10% IT Staff AugmentationFocus Areas
20% Help desk15% Hardware15% Managed Hosting Services +1010% Disaster Recovery10% Managed Software Application & Solutions10% Security5% Network5% Telecom3% Governance & Compliance Assessments2% IT Budgeting2% Software Evaluation2% Vendor Procurement & Selection1% Software Expert WitnessEstablished in 2002, Alpha NetSolutions, Inc. Is an IT managed services company. The team provides IT managed services and Cybersecurity.
Read moreSee All Locations (2)Putnam, CT
633 Liberty Hwy
Putnam, CT 062602 - 5
860-481-7190
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UndisclosedUndisclosed10 - 49Norwalk, CT
Services provided
10% IT Managed Services10% AI Development10% Blockchain +710% Cloud Consulting & SI10% E-Commerce Development10% IoT Development10% Mobile App Development10% Other IT Consulting and SI10% UX/UI Design10% Web DevelopmentFocus Areas
25% Help desk25% Managed Hosting Services25% Managed Software Application & Solutions +125% Other IT managed servicesChateaux is a small user experience design agency launched in 1985. Their team focuses on UX/UI Design and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Waterbury, CT
Services provided
15% IT Managed Services20% Custom Software Development20% Web Development +315% Business Consulting15% IT Strategy Consulting15% Mobile App DevelopmentFocus Areas
25% Help desk25% Managed Hosting Services25% Network +125% SecurityBlue Cube IT, LLC is a custom software development firm. They were founded in 2010, and their services include Custom Software Development and Web Development.
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UndisclosedUndisclosed10 - 49Woodbridge, CT
Services provided
50% IT Managed Services50% IT Strategy ConsultingFocus Areas
100% Help deskThe Cimino Group, Inc. Is an IT managed services and IT strategy consulting company established in 1987. Their team focuses on IT managed services and IT strategy consulting.
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Undisclosed$100 - $149 / hr2 - 9New Haven, CT
Services provided
20% IT Managed Services20% IT Strategy Consulting20% UX/UI Design +220% Web Design20% Web DevelopmentFocus Areas
60% Help desk25% Website Maintenance10% Hardware +15% NetworkNew Haven Information Technologies is a web design agency in New Haven, Connecticut. Their services include Web Design and UX/UI Design.
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UndisclosedUndisclosed2 - 9Watertown, CT
Services provided
50% IT Managed Services50% IT Strategy ConsultingFocus Areas
100% Help deskHome and Office Computer Services is an IT managed services and IT strategy consulting company launched in 1998. Their services include IT managed services and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Darien, CT
Services provided
50% IT Managed Services50% IT Strategy ConsultingFocus Areas
100% Help deskEppy Tech is an IT managed services and IT strategy consulting company. They are in Darien, Connecticut. Their team focuses on IT managed services and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Bethel, CT
Services provided
25% IT Managed Services25% Custom Software Development25% Recruiting +125% StaffingFocus Areas
50% Help desk50% NetworkTranscend Business Solutions, LLC, a custom software development company, is based in Bethel, Connecticut. Their services include Custom Software Development and IT managed services.
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UndisclosedUndisclosed2 - 9Stamford, CT
Services provided
50% IT Managed Services50% CybersecurityFocus Areas
25% Help desk25% Disaster Recovery25% Other IT managed services +125% Software EvaluationComputronix is a Stamford, Connecticut-based Cybersecurity and IT managed services company. The team provides Cybersecurity and IT managed services.
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$5,000+$100 - $149 / hr50 - 249Wilton, CT
Services provided
35% IT Managed Services20% IT Strategy Consulting15% Cloud Consulting & SI +310% Cybersecurity10% ECM Consulting and SI10% Unified Communications Consulting & SIFocus Areas
10% Help desk20% Managed Hosting Services20% Network +415% Disaster Recovery15% Hardware10% Managed Software Application & Solutions10% SecurityFounded in 1988, Kraft & Kennedy, Inc. Is an IT managed services company. Based in New York, New York and Houston, Texas, the team provides IT managed services and IT strategy consulting.
Read moreSee All Locations (5)Wilton, CT
88 Danbury Road, Suite 1D
Wilton, CT 068971
800.523.3081
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List of the Top 2 Connecticut Outsourced Help Desk Services
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$5,000+$150 - $199 / hr10 - 49Stamford, CT
Ability to deliver
21.5/40.016.2/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
60% IT Managed Services10% Help desk40% Other -
UndisclosedUndisclosed50 - 249Shelton, CT
Ability to deliver
21/40.014.6/20 Reviews1.2/10 Clients & Experience5.2/10 Market PresenceService focus
30% IT Managed Services10% Help desk70% Other -
$1,000+Undisclosed250 - 999Stamford, CT
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% IT Managed Services30% Help desk80% Other -
$5,000+$100 - $149 / hr10 - 49East Windsor, CT
Ability to deliver
7.1/40.00/20 Reviews1.8/10 Clients & Experience5.3/10 Market PresenceService focus
60% IT Managed Services20% Help desk40% Other -
UndisclosedUndisclosed10 - 49Wallingford, CT
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
45% IT Managed Services20% Help desk55% Other -
$5,000+$150 - $199 / hr10 - 49Windsor, CT
Ability to deliver
5.8/40.00/20 Reviews0.3/10 Clients & Experience5.5/10 Market PresenceService focus
70% IT Managed Services10% Help desk30% Other -
$1,000+$100 - $149 / hr10 - 49Hartford, CT
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
60% IT Managed Services10% Help desk40% Other -
Undisclosed$150 - $199 / hr10 - 49Meriden, CT
Ability to deliver
6.8/40.00/20 Reviews1.3/10 Clients & Experience5.5/10 Market PresenceService focus
20% IT Managed Services25% Help desk80% Other -
UndisclosedUndisclosed10 - 49Hartford, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% IT Managed Services50% Help desk50% Other -
UndisclosedUndisclosed10 - 49Norwich, CT
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
40% IT Managed Services10% Help desk60% Other -
UndisclosedUndisclosed50 - 249Rocky Hill, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% IT Managed Services100% Help desk70% Other -
UndisclosedUndisclosed2 - 9Manchester, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% IT Managed Services50% Help desk50% Other -
UndisclosedUndisclosed50 - 249Trumbull, CT
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
20% IT Managed Services10% Help desk80% Other -
UndisclosedUndisclosed50 - 249Stamford, CT
Ability to deliver
27.3/40.015.2/20 Reviews3.4/10 Clients & Experience8.7/10 Market PresenceService focus
35% IT Managed Services10% Help desk65% Other -
$1,000+$150 - $199 / hr10 - 49Cheshire, CT
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
20% IT Managed Services10% Help desk80% Other -
UndisclosedUndisclosed50 - 249Norwalk, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% IT Managed Services50% Help desk90% Other -
UndisclosedUndisclosed2 - 9Stamford, CT
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
11% IT Managed Services10% Help desk89% Other
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