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Home IT Services CRM United States Michigan Grand Rapids

Top CRM Consultants in Grand Rapids

Ratings Updated: May 28, 2026
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1 Leaders 9 Contenders

10 Companies

Country: United States
State: Michigan
City: Grand Rapids
Services: CRM Consulting and SI

List of the Top Grand Rapids CRM Companies

  • Featured

    What are Featured Providers?

    Set2Close Logotype

    Set2Close

    5.0 97 reviews
    Premier Verified
    $5,000+
    $200 - $300 / hr
    10 - 49
    Serves Grand Rapids, MI

    Services provided

    40% CRM Consulting and SI
    10% Account-Based Marketing
    10% Digital Strategy +4 services
    10% Email Marketing
    10% Recruiting
    10% Sales Outsourcing
    10% Staffing

    Set2Close is a CRM Consultancy specializing in CRM Implementation, Customer Relationship Management Consulting, and CRM Systems Integration. The company receives overwhelmingly positive feedback, with 100% of reviewers noting their deep expertise and personalized approach. Clients commend their ability to tailor CRM solutions precisely to business needs, highlighting their valuable training and seamless process management.

    See all 97 projects

    Reviews mention Easy to reach

    Clients have consistently noted the accessibility and responsiveness of Set 2 Close, particularly highlighting the exemplary support provided by team member Will. Feedback indicates that he was always available to address needs and provided essential tools for success. The overall sentiment reflects a high level of satisfaction regarding communication, with clients appreciating the timely responses and the ability to reach out as necessary, reinforcing the company's commitment to client support.
    • B2B Lead Gen for Consulting & Technology Services Company
      4.5 Aug 26, 2022

      Frequent, effective communication quickly through messaging and weekly alignment calls. The S2C team always made themselves available and were very responsive.

      Read Full Review
    • CRM Consulting & SI for Mental Health Company
      5.0 Mar 28, 2025

      They absolutely delivered everything on time and went above in beyond in answering my questions promptly. They listened to my needs and provided excellent solutions. What was your primary form of communication with Set 2 Close? Virtual Meeting, Email or Messaging App.

      Read Full Review
    • CRM Consulting for Design-Build Firm
      5.0 Aug 19, 2025

      Yes, specifically Will, He was fantastic, gave us the tools we needed and set us up for success, he always made himself available if needed. What was your primary form of communication with Set 2 Close? Virtual Meeting.

      Read Full Review
    Read All Reviews
    21 of 21 reviews are 5 stars
    21 new reviews for CRM Consulting and SI services
    Less than $10,000 avg. project cost

    Reviewed 21 times in the past 6 months

    Over the past six months, Set2Close has received overwhelmingly positive feedback from clients across various industries. Clients praised the company's deep knowledge of HubSpot, personalized support, and proactive communication. For instance, one client highlighted the 'incredible experience' of tailored training, while another noted the 'structured approach' and 'clear visibility' into their sales processes. Overall, clients expressed high satisfaction and a willingness to recommend Set2Close for its exceptional value and expertise.
    Read 21 Recent Reviews

    View projects from:

    United States (68) Canada (19) Bulgaria (1)
    1 of 1 Grand Rapids-based review is 5 stars
    Less than $10,000 avg. project cost for CRM Consulting and SI services in Grand Rapids

    CRM Consulting and SI project highlight

    HubSpot CRM Training & Consulting for Pharmacy

    5.0 — Set2Close provided HubSpot CRM training for a pharmacy's sales representatives and helped the client align their HubSpot systems. The team also provided tools and reports that helped the client Read more
    Read Similar Reviews
    View Profile Visit Website
    Peeklogic, LLC Logotype

    Peeklogic, LLC

    5.0 101 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    50 - 249
    Serves Grand Rapids, MI

    Services provided

    70% CRM Consulting and SI
    10% AI Development
    10% API Development +1 service
    10% IT Staff Augmentation

    Peeklogic, LLC is a CRM Consulting firm specializing in Salesforce development, integration, and customization. The reviews indicate a strong emphasis on responsive communication, timely project management, and practical solutions, with 100% of the clients praising their responsiveness and ability to adapt to evolving requirements. The company consistently receives high ratings for successfully improving CRM systems integration and operational efficiency.

    See all 101 projects

    Reviews mention Exceeds expectations

    Client feedback on Peeklogic, LLC indicates that their services consistently exceed expectations. One client noted a seamless integration between Salesforce and JIRA, praising Peeklogic's responsiveness and flawless support. Another highlighted improvements in collaboration and cost savings while commending the team's outstanding support and promptness in addressing issues. Additionally, a nonprofit director emphasized their professionalism and effective communication, stating that Peeklogic not only met but surpassed their project goals, demonstrating a strong commitment to client satisfaction.
    • CRM Consulting for Sterilization & Disinfection Solutions Co
      5.0 Mar 19, 2024

      The solution and support from Peeklogic have exceeded expectations in providing a seamless integration between our environments. Peeklogic was incredibly responsive, addressing all requests within 24 hours. This was flawless support.

      Read Full Review
    • IT Managed Services for Web Hosting Company
      5.0 Mar 14, 2024

      The Salesforce Peeklogic Jira Connector plugin has exceeded expectations in terms of usability, support, and cost-effectiveness. Their project management is impeccable, always hitting our promised deadlines. They are always friendly, helpful, and willing to go the extra mile to ensure we have a positive experience.

      Read Full Review
    • Custom Migration & Dev for Wildlife Conservation Nonprofit
      4.5 Nov 28, 2022

      Peeklogic was communicative, especially with their ability to outline from a task management perspective. Moreover, they worked with us to understand our needs and customize the activities to complete the project successfully. All in all, they exceeded our expectations.

      Read Full Review
    Read All Reviews
    20 of 21 reviews are 5 stars
    16 new reviews for CRM Consulting and SI services
    $10,000 – $49,000 avg. project cost

    Reviewed 21 times in the past 6 months

    In the last six months, client feedback for Peeklogic, LLC has been overwhelmingly positive. Clients praised their strong project management, timely deliveries, and responsiveness. For instance, one client noted they saved 10-15 hours per week through streamlined processes, while another highlighted the successful integration of systems that improved operational efficiency. Overall, clients commend their ability to adapt to evolving requirements and maintain effective communication, with many expressing satisfaction with the quality of work and the collaborative approach.
    Read 21 Recent Reviews

    Average Project Cost Breakdown

    Less than $10,000 (26) $10,000 to $49,000 (8) $50,000 to $199,999 (3) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently commend Peeklogic, LLC for their exceptional value for money and competitive pricing. Many reviews highlight the company's responsiveness and ability to deliver projects on time, with one client stating they 'came in under budget and beat timelines.' Another noted that Peeklogic provided 'good value for cost' and was a 'great culture fit.' Overall, clients feel they receive high-quality service and customized solutions that justify their investment.
    Read All Reviews

    More responsive than most other service providers

    Peeklogic, LLC is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
    CloudMasonry Logotype

    CloudMasonry

    5.0 15 reviews
    Premier Verified
    $5,000+
    $200 - $300 / hr
    50 - 249
    Serves Grand Rapids, MI

    Services provided

    100% CRM Consulting and SI

    CloudMasonry is a CRM Consultancy specializing in CRM Implementation and CRM Systems Integration. Reviewers overwhelmingly highlight their expertise and professionalism, with 100% satisfaction, noting their ability to deliver projects on time and within budget. Approximately 80% of reviewers commend their proactive approach and strong communication skills, emphasizing the value they provide in CRM Consulting and SI services.

    See all 15 projects

    Reviews mention Great team

    The feedback regarding CloudMasonry highlights a great team characterized by excellent communication and responsiveness. Clients noted that the team effectively transformed their vision into reality and provided clear explanations, making the process accessible to non-IT personnel. One client specifically praised the promptness of email responses and the thorough follow-through on tasks, indicating a strong project management style. Overall, the sentiment is overwhelmingly positive, emphasizing the team's professionalism and capability.
    • Salesforce Implementation for Nonprofit Organization
      5.0 Dec 13, 2022

      The team at CloudMasonry was excellent to work with. Emails were answered promptly and they followed through on all tasks. The ability of the staff to take the vision I had for our program and execute it was impressive.

      Read Full Review
    Read All Reviews
    6 of 6 CRM Consulting and SI reviews are 5 stars
    1 new review for CRM Consulting and SI in past 6 months
    $50,000 – $199,999 avg. project cost

    CRM Consulting and SI PROJECT HIGHLIGHT

    CRM Consulting & SI for Pharmaceutical Consulting Firm

    5.0 — A pharmaceutical consulting firm hired CloudMasonry to digitize their lead conversion process using Pardot. The team also helped the client switch from email alerts to Salesforce for lead Read more
    Read 6 Reviews

    Industry Experience

    CloudMasonry has received positive feedback across various industries, including Publishing, Education, Insurance, Financial Services, Nonprofit, IT Services, Utilities, Arts, Entertainment & Music, and Pharmaceuticals. Clients praise their expertise in Salesforce implementation, project management, and proactive communication. The overall sentiment is highly favorable, highlighting their strengths in understanding client needs and delivering on time. Educational institutions and financial services firms particularly commend their ability to enhance communication strategies and optimize reporting, making them a strong fit for clients in these sectors.

    Read All Reviews

    Select Industry to see insights

    Publishing Education Insurance Financial services Nonprofit IT Services Utilities Arts, entertainment & music Consumer Products Pharmaceuticals

    View projects from:

    United States (13) France (1) England (1)
    View Profile Visit Website
  • Evenbound Logotype

    4.9 8 reviews
    $10,000+
    $200 - $300 / hr
    10 - 49
    Grand Rapids, MI

    Services provided

    35% CRM Consulting and SI
    30% Digital Strategy
    15% Web Design +2 services
    10% AI Consulting
    10% Demand Generation Marketing

    Evenbound is a CRM Consulting and Systems Integration firm highly praised for delivering comprehensive solutions such as CRM implementation, data migration, and marketing integration. With 100% of reviews highlighting their timeliness and effective project management, clients appreciate their personalized approach and deep industry understanding, which consistently results in increased leads and enhanced digital presence.

    See all 8 projects

    Industry Experience

    Evenbound has demonstrated strong expertise across various industries, including Real Estate, Chemicals & Biotechnology, Pharmaceuticals, Construction, Automotive, and Consumer Products. Clients commend their effective digital marketing strategies, project management, and responsive communication. Overall sentiment is positive, emphasizing Evenbound's deep industry knowledge, ability to deliver measurable outcomes, and a customer-centric approach. Potential clients in these sectors seeking comprehensive marketing solutions may find Evenbound to be an ideal partner.

    Read All Reviews

    Select Industry to see insights

    Real estate Chemicals & Biotechnology Pharmaceuticals Construction Automotive Consumer Products

    View projects from:

    Grand Rapids, Michigan (1) Norton Shores, Michigan (1) New York City, New York (1) Grand Haven, Michigan (1) Zeeland, Michigan (1) Sawyer, Michigan (1) Ada, Michigan (1) Jacksonville, Oregon (1)

    Grand Rapids, MI

    1632 Sylvan Ave
    Grand Rapids, MI 49506

    2 - 5

    6162150626

    See All Locations (2)
    2 of 3 Grand Rapids-based reviews are 5 stars
    $50,000 – $199,999 avg. project cost for CRM Consulting and SI services in Grand Rapids

    CRM Consulting and SI project highlight

    Digital Marketing & Lead Gen for Commercial Adhesives Co

    5.0 — Evenbound provides digital marketing services for a commercial adhesives manufacturer. The team is responsible for migrating and integrating Salesforce data to HubSpot. They also generate leads for Read more
    Read Similar Reviews
    View Profile
  • Open Systems Technologies, Inc. Logotype

    Not yet reviewed

    Undisclosed
    $150 - $199 / hr
    50 - 249
    Grand Rapids, MI

    Services provided

    15% CRM Consulting and SI
    15% E-Commerce Development
    13% Mobile App Development +9 services
    10% ERP Consulting and SI
    10% Web Development
    7% Enterprise App Modernization
    5% Cloud Consulting & SI
    5% Custom Software Development
    5% ECM Consulting and SI
    5% UX/UI Design
    5% Unified Communications Consulting & SI
    5% Web Design

    Open Systems Technologies, Inc., a CRM consulting and SI company, was founded in 1997. They focuses on CRM consulting and SI and E-Commerce Development.

    Read more
    View Profile

  • Featured

    What are Featured Providers?

    Computan Logotype

    Computan

    4.8 45 reviews
    Verified
    $1,000+
    $25 - $49 / hr
    50 - 249
    Serves Grand Rapids, MI

    Services provided

    40% CRM Consulting and SI
    30% E-Commerce Development
    30% Web Development

    Computan is a web development and digital marketing company offering services in website management, CRM integration, and CMS development. Reviews indicate that approximately 85% of clients appreciate their adaptability, timely communication, and ability to meet project requirements effectively. Clients also commend Computan for understanding their business needs and providing quality solutions within budget, although a few mentioned room for improvement in project delivery timelines and proactive communication.

    See all 45 projects

    Reviews mention Receptive

    Clients consistently praise Computan for their receptive approach and partnership mentality. One client highlighted that Computan's team listened attentively and incorporated feedback effectively, stating, 'They listen to us.' Another noted their flexibility and ability to make quick changes in real-time, emphasizing their role as an integral part of the client's team. Overall, the sentiment around Computan's receptiveness is overwhelmingly positive, with clients expressing satisfaction and appreciation for their collaborative efforts.
    • WordPress Web Design & Dev for IoT Networking Company
      5.0 Aug 13, 2020

      Their team’s excellent. They made changes quickly in real-time. I needed to show measurable results. COVID-19 happened soon after we started the project, so the website became everything. Their team ramped up quickly and continued to release features. They’re so flexible. Their team was a partner and essentially became part of our team. Unlike our previous partner, our team can talk with Computan directly. They listen to us.

      Read Full Review
    Read All Reviews

    Industry Experience

    Computan demonstrates strong expertise across various industries, including Healthcare, IT Services, Advertising & Marketing, Education, Beauty & Cosmetics, and more. Clients commend their ability to manage complex web development projects, deliver timely solutions, and enhance website performance. The overall sentiment is positive, with particular praise for their adaptability, communication, and ability to handle urgent requests. Organizations in need of reliable web development, integration, and digital marketing support would find Computan a suitable partner.

    Read All Reviews

    Select Industry to see insights

    Healthcare IT Services Advertising & marketing Education Beauty & Cosmetics Wellness & Fitness Software Logistics & Supply Chain Business services Media Consulting Manufacturing Telecommunications Research Other Industry Hospitality & leisure Automotive Nonprofit Information technology

    Average Project Cost Breakdown

    $10,000 to $49,000 (22) Less than $10,000 (7) $50,000 to $199,999 (4) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently praise Computan for their cost-effectiveness and the value they provide. One client noted that their pricing fit within budget constraints, highlighting good value for the cost. Another remarked that Computan's work quality for the price is unmatched compared to other agencies. Overall, feedback indicates that Computan delivers high-quality results while maintaining reasonable pricing, with many clients expressing satisfaction with the return on investment and the efficiency of their services.
    Read All Reviews

    View projects from:

    United States (34) Canada (10) Finland (1)
    View Profile Visit Website
  • 1 Bold Step Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Grand Rapids, MI

    Services provided

    20% CRM Consulting and SI
    20% Business Consulting
    20% Demand Generation Marketing +2 services
    20% Marketing Strategy
    20% Sales Outsourcing

    1 Bold Step is a Marketing Strategy company. They are based in Grand Rapids, Michigan and have midsize team. They specialize in Marketing Strategy and CRM consulting and SI.

    Read more
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  • The Image Shoppe Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Grand Rapids, MI

    Services provided

    15% CRM Consulting and SI
    15% Branding
    15% Content Marketing +4 services
    15% Digital Strategy
    15% E-Commerce Development
    15% Web Development
    10% Email Marketing

    The Image Shoppe is a branding company. The small Grand Rapids, Michigan-based team focuses on Branding and Content Marketing. The firm was established in 2000.

    Read more
    View Profile
  • Numar Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    Freelancer
    Allendale, MI

    Services provided

    15% CRM Consulting and SI
    17% AI Agents
    14% Call Center Services +9 services
    12% Robotics Process Automation
    7% IT Strategy Consulting
    5% AI Consulting
    5% API Development
    5% Application Management & Support
    5% Custom Software Development
    5% Document Digitization & Management
    5% Generative AI
    5% Web Development

    Numar is a small Allendale, Michigan-based AI Agents company. The team provides AI Agents and CRM consulting and SI.

    Read more
    View Profile
  • Adaptive Cause Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Grand Rapids, MI

    Services provided

    25% CRM Consulting and SI
    35% Mobile App Development
    30% Mobile & App Marketing +1 service
    10% Web Design

    Adaptive Cause, a CRM consulting and SI company, provide CRM consulting and SI and Mobile App Development. They were founded in 2023.

    Read more
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  • Thesis Technologies Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Holland, MI

    Services provided

    20% CRM Consulting and SI
    20% BI & Big Data Consulting & SI
    20% ERP Consulting and SI +3 services
    20% Mobile App Development
    10% API Development
    10% Custom Software Development

    Thesis Technologies is a small business intelligence company. They provide BI & big data consulting & SI and CRM consulting and SI and were established in 2013.

    Read more
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  • SalesPage Technologies Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Kalamazoo, MI

    Services provided

    40% CRM Consulting and SI
    60% BI & Big Data Consulting & SI

    Launched in 1981, SalesPage Technologies is a business intelligence company. The team offers BI & big data consulting & SI and CRM consulting and SI.

    Read more
    View Profile
  • Maner Costerisan Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Lansing, MI

    Services provided

    20% CRM Consulting and SI
    30% Accounting
    30% Business Consulting +1 service
    20% ERP Consulting and SI

    Located in Lansing, Michigan, Maner Costerisan is a midsize Accounting company. The team offers Accounting and Business Consulting.

    Read more
    View Profile
  • RICEFW Technologies Inc Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Meridian charter Township, MI

    Services provided

    10% CRM Consulting and SI
    10% API Development
    10% Application Management & Support +7 services
    10% BI & Big Data Consulting & SI
    10% Cloud Consulting & SI
    10% Custom Software Development
    10% DevOps Managed Services
    10% ERP Consulting and SI
    10% IT Managed Services
    10% Robotics Process Automation

    RICEFW Technologies Inc is a Meridian charter Township, Michigan-based data analytics company. They focus on BI & big data consulting & SI and cloud consulting & SI and were launched in 2010.

    Read more
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1 Evenbound

List of the Top 1 Grand Rapids CRM Companies

  1. Evenbound Logotype

    Evenbound

    $10,000+
    $200 - $300 / hr
    10 - 49
    Grand Rapids, MI

    Ability to deliver

    35.8/40.0
    16.6/20 Reviews
    9.6/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    35% CRM Consulting and SI
    65% Other
    View Profile Visit Website
  2. Open Systems Technologies, Inc. Logotype

    Open Systems Technologies, Inc.

    Undisclosed
    $150 - $199 / hr
    50 - 249
    Grand Rapids, MI

    Ability to deliver

    7.5/40.0
    0/20 Reviews
    1.8/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    15% CRM Consulting and SI
    85% Other
    View Profile Visit Website
  3. 1 Bold Step Logotype

    1 Bold Step

    Undisclosed
    Undisclosed
    50 - 249
    Grand Rapids, MI

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% CRM Consulting and SI
    80% Other
    View Profile Visit Website
  4. The Image Shoppe Logotype

    The Image Shoppe

    Undisclosed
    Undisclosed
    2 - 9
    Grand Rapids, MI

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    15% CRM Consulting and SI
    85% Other
    View Profile Visit Website
  5. Numar Logotype

    Numar

    $1,000+
    Undisclosed
    Freelancer
    Allendale, MI

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    15% CRM Consulting and SI
    85% Other
    View Profile Visit Website
  6. Adaptive Cause Logotype

    Adaptive Cause

    Undisclosed
    Undisclosed
    Freelancer
    Grand Rapids, MI

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% CRM Consulting and SI
    75% Other
    View Profile Visit Website
  7. Thesis Technologies Logotype

    Thesis Technologies

    Undisclosed
    Undisclosed
    10 - 49
    Holland, MI

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% CRM Consulting and SI
    80% Other
    View Profile Visit Website
  8. SalesPage Technologies Logotype

    SalesPage Technologies

    Undisclosed
    Undisclosed
    50 - 249
    Kalamazoo, MI

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    40% CRM Consulting and SI
    60% Other
    View Profile Visit Website
  9. Maner Costerisan Logotype

    Maner Costerisan

    Undisclosed
    Undisclosed
    50 - 249
    Lansing, MI

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% CRM Consulting and SI
    80% Other
    View Profile Visit Website
  10. RICEFW Technologies Inc Logotype

    RICEFW Technologies Inc

    Undisclosed
    Undisclosed
    50 - 249
    Meridian charter Township, MI

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% CRM Consulting and SI
    90% Other
    View Profile Visit Website

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