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Home IT Services CRM United States Michigan Grand Rapids

Top CRM Consultants in Grand Rapids

Ratings Updated: September 11, 2026
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1 Leaders 9 Contenders

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10 Companies

Country: United States
State: Michigan
City: Grand Rapids
Services: CRM Consulting and SI

List of the Top Grand Rapids CRM Companies

  • Featured

    What are Featured Providers?

    Set2Close Logotype

    Set2Close

    5.0 102 reviews
    Premier Verified
    $5,000+
    $200 - $300 / hr
    10 - 49
    Serves Grand Rapids, MI

    Services provided

    40% CRM Consulting and SI
    10% Account-Based Marketing
    10% Digital Strategy +4 services
    10% Email Marketing
    10% Recruiting
    10% Sales Outsourcing
    10% Staffing

    Set2Close is a CRM Consultancy specializing in CRM Implementation, Integration, and Customer Relationship Management Consulting. They receive consistently positive feedback, with 100% of reviews highlighting their expertise in HubSpot, exceptional project management, and personalized support. Clients particularly appreciate their organized approach and ability to tailor solutions to specific business needs, as noted in 80% of the reviews.

    See all 102 projects

    Reviews mention Patient

    Set2Close has received overwhelmingly positive feedback regarding their patient approach to client interactions. Clients consistently highlight the exceptional patience exhibited by team members, particularly noting how they never felt rushed during consultations. For instance, one client appreciated the generosity of time and support, while another emphasized the accessibility and patience in addressing their questions. Overall, the sentiment surrounding Set2Close reflects a strong appreciation for their patient and responsive service, contributing significantly to client satisfaction.
    • CRM Consulting & SI for Education Company
      5.0 Dec 10, 2024

      Their consultants helped us with various questions at our pace. They have provided us with a wealth of resources and the next steps for where we can continue growing our CRM best practices. We have a roadmap for continued work, and they are being patient as we continue to implement the fundamentals of Hubspot.

      Read Full Review
    • HubSpot Consulting for Commuter Airline
      5.0 Sep 4, 2025

      Accessibility and patience with our questions.

      Read Full Review
    • HubSpot CRM Consulting & SI for BBQ Restaurant
      5.0 Nov 13, 2025

      The support provided was exceptional and surpassed previous experiences. Jeremy was incredibly patient and generous with their time, never making me feel rushed or limited.

      Read Full Review
    Read All Reviews
    15 of 15 reviews are 5 stars
    15 new reviews for CRM Consulting and SI services
    Less than $10,000 avg. project cost

    Reviewed 15 times in the past 6 months

    In the past six months, Set2Close has garnered positive feedback for its organized and detail-oriented approach to CRM implementations, particularly with HubSpot. Clients praised team members like Jeremy and Miles for their expertise, patience, and ability to tailor solutions to specific needs. Notable outcomes included enhanced sales automation and improved team confidence in using HubSpot. Overall, clients expressed satisfaction with the company's responsiveness and support, with many indicating a strong willingness to continue collaboration.
    Read 15 Recent Reviews

    More responsive than most other service providers

    Set2Close is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    1 of 1 Grand Rapids-based review is 5 stars
    Less than $10,000 avg. project cost for CRM Consulting and SI services in Grand Rapids

    CRM Consulting and SI project highlight

    HubSpot CRM Training & Consulting for Pharmacy

    5.0 — Set2Close provided HubSpot CRM training for a pharmacy's sales representatives and helped the client align their HubSpot systems. The team also provided tools and reports that helped the client Read more
    Read Similar Reviews
    View Profile Visit Website
    Peeklogic, LLC Logotype

    Peeklogic, LLC

    5.0 104 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    50 - 249
    Serves Grand Rapids, MI

    Services provided

    70% CRM Consulting and SI
    10% AI Development
    10% API Development +1 service
    10% IT Staff Augmentation

    Peeklogic, LLC is a CRM Consultancy specializing in CRM Implementation, CRM Integration, and Customer Relationship Management Consulting. The company consistently receives positive feedback, with clients highlighting their professionalism, responsiveness, and ability to deliver projects on time. Approximately 100% of reviewers commend their effective communication and alignment with client company values, underscoring their expertise in CRM & Systems Integration.

    See all 104 projects

    Reviews mention Accessible

    Clients have consistently praised Peeklogic, LLC for their accessibility, noting timely and effective communication. One client highlighted their 'steady and timely' communication style, while another emphasized the ease of reaching out via Slack, which facilitated quick responses to queries. The overall sentiment reflects a strong appreciation for Peeklogic's approachability and support, contributing positively to project success.
    • CRM Solution Integration & Support for AI Technology Co
      5.0 Jul 9, 2024

      Peeklogic managed our project effectively by delivering items on time and responding promptly to our needs with clear communication and adaptability. We create hundreds of jira tickets each month directly from salesforce using peeklogic and user feedback has also been positive, with reported improvements in ease of use and efficiency. They were highly responsive and available at all times, ensuring that any issues were addressed promptly.

      Read Full Review
    Read All Reviews

    Industry Experience

    Peeklogic, LLC has received positive feedback across various industries, including Information Technology, Financial Services, Medical, and Consumer Products. Clients commend their strong project management, responsiveness, and ability to deliver timely and effective Salesforce integrations and custom solutions. Their expertise in managing complex CRM environments and automating processes has notably improved operational efficiency and customer interactions. Overall, Peeklogic's strengths lie in their adaptability and collaborative approach, making them a suitable partner for clients in technology-driven sectors.

    Read All Reviews

    Select Industry to see insights

    Software Chemicals & Biotechnology Telecommunications Advertising & marketing Real estate Education Transportation Arts, entertainment & music Retail Nonprofit Consumer Products Automotive Information technology Other industries Consulting Legal Construction Hospitality & leisure Business services Healthcare IT Services Non-profit Consumer products & services Manufacturing Financial services Medical

    More responsive than most other service providers

    Peeklogic, LLC is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    $8,000 Teams needing ongoing admin support $10,000 Organizations needing regular development work $12,000 Organizations using multiple Salesforce Clouds

    Dedicated Salesforce Team (Admin/Developer)

    Get a dedicated Salesforce team to continuously manage, develop, and optimize your Salesforce environment. Peeklogic provides experienced Salesforce administrators and developers who work as an extension of your team
    View Packages
    View Profile Visit Website
    Computan Logotype

    Computan

    4.8 47 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    50 - 249
    Serves Grand Rapids, MI

    Services provided

    40% CRM Consulting and SI
    30% E-Commerce Development
    30% Web Development

    Computan is a web development company that specializes in HubSpot and WordPress integration, offering services such as website development, CMS management, and CRM integration. The reviews reflect overwhelmingly positive feedback, with approximately 85% highlighting their technical fluency and timely delivery. A significant 70% of reviewers commend their adaptability and communication, emphasizing their role as a dependable partner rather than just a vendor.

    See all 47 projects

    Reviews mention Receptive

    Clients express high satisfaction with Computan's receptiveness, highlighting their collaborative approach and quick adaptability. One client noted that Computan's team acted as an extension of their own, effectively incorporating feedback to accelerate project timelines. The client emphasized, "They listen to us," demonstrating strong communication and responsiveness. Overall, feedback reflects a positive sentiment, with clients appreciating the partnership and the agency's dedication to meeting their needs.
    • WordPress Web Design & Dev for IoT Networking Company
      5.0 Aug 13, 2020

      Their team’s excellent. They made changes quickly in real-time. I needed to show measurable results. COVID-19 happened soon after we started the project, so the website became everything. Their team ramped up quickly and continued to release features. They’re so flexible. Their team was a partner and essentially became part of our team. Unlike our previous partner, our team can talk with Computan directly. They listen to us.

      Read Full Review
    Read All Reviews
    2 of 2 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent reviews of Computan highlight strong client satisfaction, particularly regarding their responsiveness and technical expertise. One client noted significant improvements in website speed and user engagement, while another praised Computan's ability to deliver a complex HubSpot integration on time and within budget. Clients appreciated the transparent communication and perceived partnership throughout projects. However, a suggestion for improvement included better coverage during team absences to maintain continuity in communication.
    Read 2 Recent Reviews

    Industry Experience

    Computan has received positive feedback across various industries, including manufacturing, education, advertising & marketing, and business services. Clients appreciate their expertise in web development, maintenance, and custom solutions, often noting quick response times and strong communication. In manufacturing, they enhanced website speed and user engagement, while in education, they effectively integrated systems. Overall, Computan is regarded as a reliable partner, excelling particularly in sectors requiring tech support and digital transformations.

    Read All Reviews

    Select Industry to see insights

    Automotive Advertising & marketing Healthcare IT Services Education Beauty & Cosmetics Wellness & Fitness Logistics & Supply Chain Software Media Consulting Telecommunications Hospitality & leisure Nonprofit Information technology Research Other Industry Manufacturing Business services

    Average Project Cost Breakdown

    $10,000 to $49,000 (23) Less than $10,000 (7) $50,000 to $199,999 (4) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Computan is often praised for its competitive pricing and overall value for money. Clients have highlighted that their costs align well with budgets while delivering high-quality output. For instance, one client noted that Computan's services saved them significant labor costs, while another remarked on the exceptional quality of work relative to the cost, stating, 'I have not seen this level of quality for the cost in any agency I have worked with.' Overall, feedback indicates a strong sentiment that Computan provides excellent value for their services.
    Read All Reviews
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  • Evenbound Logotype

    4.9 8 reviews
    $10,000+
    $200 - $300 / hr
    10 - 49
    Grand Rapids, MI

    Services provided

    35% CRM Consulting and SI
    30% Digital Strategy
    15% Web Design +2 services
    10% AI Consulting
    10% Demand Generation Marketing

    Evenbound is a CRM Consulting and Systems Integration firm highly praised for delivering comprehensive solutions such as CRM implementation, data migration, and marketing integration. With 100% of reviews highlighting their timeliness and effective project management, clients appreciate their personalized approach and deep industry understanding, which consistently results in increased leads and enhanced digital presence.

    See all 8 projects

    Reviews mention Open to feedback

    Clients have expressed a positive sentiment regarding Evenbound's openness to feedback. One notable comment highlighted their responsiveness and willingness to adjust strategies based on client input, which was described as essential for a growing company. Additionally, Evenbound's capability to address challenges and adapt to client needs further reinforces their commitment to collaboration. While there was an initial concern about staffing, the overall feedback indicates a strong alignment with client expectations.
    • Web Dev, SEO & PPC for Veterinary Pharmacy
      5.0 Sep 20, 2024

      It's been great working with Evenbound, they listen to feedback and adjust as needed. They are very responsive and always willing to pivot which is essential for us as a growing company.

      Read Full Review
    Read All Reviews

    Grand Rapids, MI

    1632 Sylvan Ave
    Grand Rapids, MI 49506

    2 - 5

    6162150626

    See All Locations (2)
    2 of 3 Grand Rapids-based reviews are 5 stars
    $50,000 – $199,999 avg. project cost for CRM Consulting and SI services in Grand Rapids

    Grand Rapids-based CRM Consulting and SI project highlight

    Digital Marketing & Lead Gen for Commercial Adhesives Co

    5.0 — Evenbound provides digital marketing services for a commercial adhesives manufacturer. The team is responsible for migrating and integrating Salesforce data to HubSpot. They also generate leads for Read more
    Read Similar Reviews

    Review Rating from Clients

    4.9/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    4.8

    Willing to Refer

    5.0

    Michigan-based clients praise Evenbound for their expertise in inbound marketing, website development, and digital strategy, resulting in increased leads, website traffic, and revenue. They highlight the company's ability to handle complex projects across various industries with excellent communication and project management.
    Read Local Reviews
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  • Open Systems Technologies, Inc. Logotype

    Not yet reviewed

    Undisclosed
    $150 - $199 / hr
    50 - 249
    Grand Rapids, MI

    Services provided

    15% CRM Consulting and SI
    15% E-Commerce Development
    13% Mobile App Development +9 services
    10% ERP Consulting and SI
    10% Web Development
    7% Enterprise App Modernization
    5% Cloud Consulting & SI
    5% Custom Software Development
    5% ECM Consulting and SI
    5% UX/UI Design
    5% Unified Communications Consulting & SI
    5% Web Design

    Open Systems Technologies, Inc., a CRM consulting and SI company, was founded in 1997. They focuses on CRM consulting and SI and E-Commerce Development.

    Read more
    View Profile

  • Featured

    What are Featured Providers?

    CloudMasonry Logotype

    CloudMasonry

    5.0 15 reviews
    Premier Verified
    $5,000+
    $200 - $300 / hr
    50 - 249
    Serves Grand Rapids, MI

    Services provided

    100% CRM Consulting and SI

    CloudMasonry is a CRM Consultancy specializing in CRM Implementation, CRM Integration, and Customer Relationship Management Consulting services. Their reviews reflect a high level of expertise, professionalism, and client satisfaction, with 100% of reviewers expressing positive feedback. Clients commend their proactive approach, knowledge in CRM systems, and ability to deliver projects on time and within budget.

    See all 15 projects

    Reviews mention Translate ideas into products

    Clients have praised CloudMasonry for their ability to effectively translate ideas into products, demonstrating a strong understanding of project vision. One client highlighted their impressive skill in executing a complex Grants Management platform, noting that the team communicated technical details in an easily understandable manner. Overall sentiment reflects satisfaction with the team's responsiveness and execution, despite minor delays attributed to internal challenges.
    • Salesforce Implementation for Nonprofit Organization
      5.0 Dec 13, 2022

      The ability of the staff to take the vision I had for our program and execute it. Additionally, as a non-IT person, the CloudMasonry team was able to explain to me everything in ways in which I understood.

      Read Full Review
    Read All Reviews

    Industry Experience

    CloudMasonry has garnered positive feedback across various industries, including education, financial services, insurance, and arts & entertainment. Clients commend their expertise in Salesforce and Pardot for enhancing communication strategies, reporting, and process automation. The general sentiment reflects CloudMasonry's strengths in project management, responsiveness, and delivering tailored solutions, making them an excellent fit for clients in sectors like education and financial services seeking robust digital transformation.

    Read All Reviews

    Select Industry to see insights

    Education Arts, entertainment & music Insurance Publishing Financial services Nonprofit IT Services Utilities Pharmaceuticals Consumer Products

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) Less than $10,000 (2) $200,000 to $999,999 (2) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently praise CloudMasonry for their competitive pricing and overall value. Feedback highlights that their services fit within budget constraints while delivering high-quality results. For instance, one client noted, 'Pricing fit our budget' and another emphasized, 'Good value for cost.' Overall sentiment reflects satisfaction with the company's ability to meet financial expectations, with multiple reviewers expressing that CloudMasonry offers a strong return on investment through effective project management and timely delivery.
    Read All Reviews

    View projects from:

    United States (13) France (1) England (1)
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  • 1 Bold Step Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Grand Rapids, MI

    Services provided

    20% CRM Consulting and SI
    20% Business Consulting
    20% Demand Generation Marketing +2 services
    20% Marketing Strategy
    20% Sales Outsourcing

    1 Bold Step is a Marketing Strategy company. They are based in Grand Rapids, Michigan and have midsize team. They specialize in Marketing Strategy and CRM consulting and SI.

    Read more
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  • The Image Shoppe Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Grand Rapids, MI

    Services provided

    15% CRM Consulting and SI
    15% Branding
    15% Content Marketing +4 services
    15% Digital Strategy
    15% E-Commerce Development
    15% Web Development
    10% Email Marketing

    The Image Shoppe is a branding company. The small Grand Rapids, Michigan-based team focuses on Branding and Content Marketing. The firm was established in 2000.

    Read more
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  • Numar Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    Freelancer
    Allendale, MI

    Services provided

    15% CRM Consulting and SI
    17% AI Agents
    14% Call Center Services +9 services
    12% Robotics Process Automation
    7% IT Strategy Consulting
    5% AI Consulting
    5% API Development
    5% Application Management & Support
    5% Custom Software Development
    5% Document Digitization & Management
    5% Generative AI
    5% Web Development

    Numar is a small Allendale, Michigan-based AI Agents company. The team provides AI Agents and CRM consulting and SI.

    Read more
    View Profile
  • Adaptive Cause Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Grand Rapids, MI

    Services provided

    25% CRM Consulting and SI
    35% Mobile App Development
    30% Mobile & App Marketing +1 service
    10% Web Design

    Adaptive Cause, a CRM consulting and SI company, provide CRM consulting and SI and Mobile App Development. They were founded in 2023.

    Read more
    View Profile
  • Thesis Technologies Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Holland, MI

    Services provided

    20% CRM Consulting and SI
    20% BI & Big Data Consulting & SI
    20% ERP Consulting and SI +3 services
    20% Mobile App Development
    10% API Development
    10% Custom Software Development

    Thesis Technologies is a small business intelligence company. They provide BI & big data consulting & SI and CRM consulting and SI and were established in 2013.

    Read more
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  • SalesPage Technologies Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Kalamazoo, MI

    Services provided

    40% CRM Consulting and SI
    60% BI & Big Data Consulting & SI

    Launched in 1981, SalesPage Technologies is a business intelligence company. The team offers BI & big data consulting & SI and CRM consulting and SI.

    Read more
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  • Maner Costerisan Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Lansing, MI

    Services provided

    20% CRM Consulting and SI
    30% Accounting
    30% Business Consulting +1 service
    20% ERP Consulting and SI

    Located in Lansing, Michigan, Maner Costerisan is a midsize Accounting company. The team offers Accounting and Business Consulting.

    Read more
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  • RICEFW Technologies Inc Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Meridian charter Township, MI

    Services provided

    10% CRM Consulting and SI
    10% API Development
    10% Application Management & Support +7 services
    10% BI & Big Data Consulting & SI
    10% Cloud Consulting & SI
    10% Custom Software Development
    10% DevOps Managed Services
    10% ERP Consulting and SI
    10% IT Managed Services
    10% Robotics Process Automation

    RICEFW Technologies Inc is a Meridian charter Township, Michigan-based data analytics company. They focus on BI & big data consulting & SI and cloud consulting & SI and were launched in 2010.

    Read more
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1 Evenbound

List of the Top 1 Grand Rapids CRM Companies

  1. Evenbound Logotype

    Evenbound

    $10,000+
    $200 - $300 / hr
    10 - 49
    Grand Rapids, MI

    Ability to deliver

    35.8/40.0
    16.6/20 Reviews
    9.6/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    35% CRM Consulting and SI
    65% Other
    View Profile Visit Website
  2. Open Systems Technologies, Inc. Logotype

    Open Systems Technologies, Inc.

    Undisclosed
    $150 - $199 / hr
    50 - 249
    Grand Rapids, MI

    Ability to deliver

    7.5/40.0
    0/20 Reviews
    1.8/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    15% CRM Consulting and SI
    85% Other
    View Profile Visit Website
  3. 1 Bold Step Logotype

    1 Bold Step

    Undisclosed
    Undisclosed
    50 - 249
    Grand Rapids, MI

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% CRM Consulting and SI
    80% Other
    View Profile Visit Website
  4. The Image Shoppe Logotype

    The Image Shoppe

    Undisclosed
    Undisclosed
    2 - 9
    Grand Rapids, MI

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    15% CRM Consulting and SI
    85% Other
    View Profile Visit Website
  5. Numar Logotype

    Numar

    $1,000+
    Undisclosed
    Freelancer
    Allendale, MI

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    15% CRM Consulting and SI
    85% Other
    View Profile Visit Website
  6. Adaptive Cause Logotype

    Adaptive Cause

    Undisclosed
    Undisclosed
    Freelancer
    Grand Rapids, MI

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% CRM Consulting and SI
    75% Other
    View Profile Visit Website
  7. Thesis Technologies Logotype

    Thesis Technologies

    Undisclosed
    Undisclosed
    10 - 49
    Holland, MI

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% CRM Consulting and SI
    80% Other
    View Profile Visit Website
  8. SalesPage Technologies Logotype

    SalesPage Technologies

    Undisclosed
    Undisclosed
    50 - 249
    Kalamazoo, MI

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    40% CRM Consulting and SI
    60% Other
    View Profile Visit Website
  9. Maner Costerisan Logotype

    Maner Costerisan

    Undisclosed
    Undisclosed
    50 - 249
    Lansing, MI

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% CRM Consulting and SI
    80% Other
    View Profile Visit Website
  10. RICEFW Technologies Inc Logotype

    RICEFW Technologies Inc

    Undisclosed
    Undisclosed
    50 - 249
    Meridian charter Township, MI

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% CRM Consulting and SI
    90% Other
    View Profile Visit Website

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