Integra Global Solutions

BACKGROUND

Please describe your company and position.

I am the Head of Operations of an e-commerce company.

Describe what your company does in a single sentence.

The company provides skilled virtual assistants from the Philippines to managed ecommerce catalog updates, customer service, and marketing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Integra Global Solutions to accomplish?

• Cost-Effective

SOLUTION

How did you find Integra Global Solutions?

Referral

Why did you select Integra Global Solutions over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Integra Global Solutions were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We looked for a low cost accounting outsourcing company who can work with our team and be white labeled for our clients for accounting tasks. Their tasks were to handle e-commerce accounting tasks, improve inventory turnover and sales reconciliations across multiple platforms, ensure accurate tax compliance for different states. Also help our clients with stronger financial insights to guide pricing and inventory decisions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

By working with Integra we got: Faster financial reporting, reducing our month-end close time by 50 percent.

• Fewer billing and accounting errors, which increased overall accuracy.
• Better cash flow management, ensuring payments were processed on time.
• More focus on core operations, as routine accounting tasks were handled efficiently.
• White-label support that allowed us to deliver seamless accounting services under our own brand.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Integra Global Solutions managed the project with clear timelines, structured workflows, and regular updates. They delivered all items on time and often accelerated delivery when needed. Their team was responsive to our requests and quick to adjust to changes. Their white-label project management made it seamless for us to deliver services under our own brand, keeping our client experience consistent and professional.

What was your primary form of communication with Integra Global Solutions?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Integra Global Solutions was how their white-label delivery gave us full control over client relationships. We could expand our services under our brand without losing ownership of the client experience.

Are there any areas for improvement or something Integra Global Solutions could have done differently?

While Integra performed very well, they could further improve by offering more strategic guidance alongside their standard accounting services.

BACKGROUND

Please describe your company and position.

I am the Finance Manager of a medical billing company.

Describe what your company does in a single sentence.

We are a trusted medical billing and revenue cycle management company based in Tucson, Arizona. With over 17 years of experience, we help medical practices, hospitals, and surgery centers streamline billing, improve cash flow, and stay compliant — so providers can focus on delivering quality patient care.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Integra Global Solutions to accomplish?

Finding the Right Partner for Accuracy and Consistency

SOLUTION

How did you find Integra Global Solutions?

Online Search

Why did you select Integra Global Solutions over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Integra Global Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We were struggling to keep up with growing workloads and needed a reliable partner who could maintain accuracy and consistency. We looked at different vendors and narrowed down Integra for their expertise in these areas.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Outsourcing to Integra helped us cut down internal workload by over 40%. Our team saved 10 to 15 hours each week, which we redirected toward client work and business growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Integra’s project management has been reliable and efficient. Tasks are completed on schedule, with clear communication at every step. They respond quickly to questions or changes quickly. Having a seamless two way open communication was the most important piece for us.

What was your primary form of communication with Integra Global Solutions?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most was their reliability and attention to detail. Everything is accurate, on time, and handled professionally.

Are there any areas for improvement or something Integra Global Solutions could have done differently?

Integra did everything on time, but a more proactive scheduling of recurring tasks could help us plan even better.

BACKGROUND

Please describe your company and position.

I am the Head of Operations of a billing company

Describe what your company does in a single sentence.

We are a medical billing and accounting company that helps healthcare practices reduce costs, eliminate staff turnover challenges, and optimize technology while maintaining full data ownership and control.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Integra Global Solutions to accomplish?

• Hire Accountants

SOLUTION

How did you find Integra Global Solutions?

• Online Search
• Referral

Why did you select Integra Global Solutions over others?

• Good value for cost
• Referred to me

How many teammates from Integra Global Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed reliable bookkeeping and accounting support so our internal team could focus on core billing operations. Accuracy and timely reporting were critical.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I was worried about how a fully remote offshore team would handle our books, but I was pleasantly surprised. Errors dropped, reporting speed improved, and our month-end close now happens in half the time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We were concerned about delays across time zones with Integra's team working offshore, but Integra kept everything on track and delivered as promised. Deadlines were never missed. Any time we raised a request or question, their team responded quickly. The support felt seamless, despite the offshore setup.

What was your primary form of communication with Integra Global Solutions?

Virtual Meeting

What did you find most impressive or unique about this company?

Their mix of accounting expertise and the ability to run as an extension of our team stood out. I also found their use of automation and AI impressive, which made the process smoother than expected.

Are there any areas for improvement or something Integra Global Solutions could have done differently?

Nothing major stands out. If anything, I would have appreciated even more proactive suggestions for optimizing our financial workflows, but overall, they exceeded our expectations. I would highly recommend them.

BACKGROUND

Please describe your company and position.

I am the Director of Finance of an accounting firm.

Describe what your company does in a single sentence.

Pittsburgh accounting firm delivering expert financial solutions that drive business growth and ensure regulatory compliance for our clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Integra Global Solutions to accomplish?

• Skilled Accountants

SOLUTION

How did you find Integra Global Solutions?

• Online Search
• Referral
• Clutch Site

Why did you select Integra Global Solutions over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Integra Global Solutions were assigned to this project?

12

Describe the scope of work in detail. Please include a summary of key deliverables.

Our goals were to overcome the shortage of skilled accountants and reduce the time and effort spent on constant hiring and retention. We wanted to keep our senior staff focused on client services and business growth rather than routine accounting tasks. To achieve this, our objectives were to secure a reliable external team that could handle accounting work with consistent quality and uninterrupted support. We also aimed to scale resources quickly during peak workloads without adding in-house staff, while eliminating the costs tied to recruitment, training, and retention.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We successfully addressed the shortage of skilled accountants by securing a reliable external team that ensured uninterrupted support. This allowed us to eliminate the need for constant recruitment, training, and retention, cutting overhead costs by more than 50 percent. Our senior staff were able to redirect their efforts, spending 70 percent more time on client services and business growth, while accounting operations continued to run smoothly and scaled effectively during peak workloads.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Integra delivered strong project management that directly supported our goals and objectives. They ensured uninterrupted support by meeting every deadline and delivery schedule, which helped us avoid disruptions caused by staff shortages. Their team quickly adapted to our scaling needs during peak workloads and responded promptly to our requests, allowing our senior staff to stay focused on client services and growth while Integra handled the accounting operations smoothly.

What was your primary form of communication with Integra Global Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Integra was their ability to solve the shortage of skilled accountants with a reliable team that delivered consistent quality. The seamless transition process ensured uninterrupted operations while removing the burden of recruitment, training, and retention. Their flexibility to scale during peak workloads stood out, as it gave us confidence that our accounting support would never fall behind demand. Most importantly, their approach allowed our senior staff to shift their focus toward client services and business growth, aligning perfectly with our goals. The combination of reliability, responsiveness, and efficiency made Integra unique compared to other providers we had considered.

Are there any areas for improvement or something Integra Global Solutions could have done differently?

Overall, our experience was positive and met our expectations. The transition process was smooth and they delivered on their cost-saving commitments without any major issues.

BACKGROUND

Please describe your company and position.

I am the Finance Manager

Describe what your company does in a single sentence.

Bookkeeping and tax preparation service offering affordable, flat-fee solutions to help businesses streamline their finances and ensure compliance.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Integra Global Solutions to accomplish?

• Cost Reduction

SOLUTION

How did you find Integra Global Solutions?

Online Search

Why did you select Integra Global Solutions over others?

• High ratings
• Pricing fit our budget
• Referred to me

How many teammates from Integra Global Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Integra Global Solutions handled our bookkeeping and accounts payable, making everything accurate and easy to manage. They provided monthly financial reports, automated invoices and payments, and were always responsive when we needed help.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Integra made our accounting faster, more accurate, and helped us stay on top of payments and reports.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Integra managed the project really well. They delivered on time, kept us updated, and were always quick to respond to any questions or requests. Everything ran smoothly, and they made the process easy for us.

What was your primary form of communication with Integra Global Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most unique thing about Integra is how they simplify complex accounting tasks. Their automation is spot-on, and their team is always on top of everything. It makes managing finances so much less stressful.

Are there any areas for improvement or something Integra Global Solutions could have done differently?

Everything went smoothly, though a bit more initial guidance on how to use some of the AI tools would’ve been helpful. Overall, they’ve been a fantastic partner!

BACKGROUND

Please describe your company and position.

I am the Founder of a billing and bookkeeping services company.

Describe what your company does in a single sentence.

We help medical practices improve revenue with reliable billing, bookkeeping, and accounting services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Integra Global Solutions to accomplish?

• Reduce Manual Data

SOLUTION

How did you find Integra Global Solutions?

Online Search

Why did you select Integra Global Solutions over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Integra Global Solutions were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Integra Global Solutions to implement AI automation and bots for our bookkeeping and accounting processes. The goal was to reduce manual data entry, speed up reconciliations, eliminate errors, and free up our team to focus on higher-value financial tasks instead of repetitive back-office work.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

AI-powered automation with Integra delivered exactly what we needed, with fewer errors, faster reporting, and a month-end close that is now twice as quick. Our team now focuses on higher-value work.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We were worried the deadlines would slip with the introduction of the new AI technology, but Integra kept everything on track, delivered as promised, and responded quickly whenever we needed support.

What was your primary form of communication with Integra Global Solutions?

Virtual Meeting

What did you find most impressive or unique about this company?

The unique thing about Integra is how they operate like an extension of our own team. Their responsiveness and willingness to go the extra mile set them apart from other partners we’ve worked with.

Are there any areas for improvement or something Integra Global Solutions could have done differently?

A partner that truly feels like part of our team.

BACKGROUND

Please describe your company and position.

I am the Executive of a medical billing company.

Describe what your company does in a single sentence.

Our company helps surgical practices streamline billing, maximize cash flow, and stay compliant with a team of experienced professionals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Integra Global Solutions to accomplish?

• Free up internal resources

SOLUTION

How did you find Integra Global Solutions?

Online Search

Why did you select Integra Global Solutions over others?

Good value for cost

How many teammates from Integra Global Solutions were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We were facing high staff turnover, which made it hard to maintain consistency in our accounting processes. We brought in Integra to stabilize operations and ensure reliable, accurate delivery across all client accounts.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Billing discrepancies and manual errors decreased significantly after Integra took over our processes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We appreciated how they anticipated issues and addressed them before they became problems.

What was your primary form of communication with Integra Global Solutions?

Email or Messaging App

What did you find most impressive or unique about this company?

Their willingness to offer solutions instead of only completing tasks is unique and valuable.

Are there any areas for improvement or something Integra Global Solutions could have done differently?

We asked Integra to ramp up quickly with 10 staff members within 2 weeks, but it took closer to 4 weeks to get the full team in place. That said, the quality of talent and smooth onboarding made the short wait well worth it.

BACKGROUND

Please describe your company and position.

I am the Owner of an accounting company

Describe what your company does in a single sentence.

Accounting & Tax Preparation services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Integra Global Solutions to accomplish?

• Time savings

SOLUTION

How did you find Integra Global Solutions?

Online Search

Why did you select Integra Global Solutions over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Integra Global Solutions were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Tax & Compliance Support – Providing data and reconciliations to assist with tax filings, audits, and regulatory compliance. 

Timely monthly, quarterly, and annual financial statements.
Regular bank and credit card reconciliations with error-free reporting.
Streamlined accounts payable and receivable processes with improved cash flow tracking.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We engaged Integra for their specialized accounting knowledge and ability to handle complex processes with precision.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We were impressed by Integra’s ability to deliver accurate work within tight timelines. Their proactive communication and client-first approach gave us confidence in their reliability.

What was your primary form of communication with Integra Global Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What we found unique was their ability to scale their services according to our growth. They provided tailored solutions without ever compromising quality.

Are there any areas for improvement or something Integra Global Solutions could have done differently?

While Integra delivered excellent results, a slightly faster onboarding process for new clients could further enhance efficiency.

BACKGROUND

Briefly describe what your company does and your role there. 

My company is owned by a female and we build new construction for customers and for housing tract brand names and we do remodel

OPPORTUNITY / CHALLENGE

What were your company's goals when you started looking for a partner?

My goals when hiring them were to find cost savings on every job we do throughout the year and also get help with my work employees regarding flexibility with time management

SOLUTION

Describe the scope of your partner's work with your company. Please include a summary of any key tasks or deliverables.

The scope of Global Integra solutions is they help businesses save money   They do project transition and team setup  They select the right employees for the jobs we have building homes  They do training and help implement time management on projects and help me keep to strict deadlines while not going over on costs for that project

How many people does your company work with?

11-20

How did you find this provider?

Online organic search

Why did you choose to work with them?

• Pricing fits our budget
• Great culture fit
• Company values aligned

RESULTS & FEEDBACK

What are the results or deliverables of this partnership that demonstrate progress or success?

I have saved about $18,700 since I began working with them and the savings came from them finding reputable workers and helping by business stick to strict schedules and never let me exceed costs for supplies. I could not be happier with their help I am glad I took a chance on a company I never heard of I highly highly recommend them. They keep your costs down they help communication skills between my employees and myself.

How does your team communicate with this service provider?

• In-Person Meetings
• Email or Messaging App
• Virtual Meetings
• Phone calls
• Project Management platform

What did you find most impressive or unique about this company?

I find the fact they came in to a business that I have been running myself for 8 years at what I thought was doing great and they showed me how to really be great and the savings I have incurred since I hired them two years ago are astronomical. I can't believe a firm with no experience in my job trade will come in and turn my business around for the better and they did it in as little as two months