Top Back Office Outsourcing Companies in Ethiopia

Ratings Updated: June 5, 2026

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5 Companies

Country: Ethiopia

Services: Back Office Outsourcing

List of the Top Ethiopia Back Office Outsourcing Service Providers

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Ethiopia

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a Business Process Outsourcing company specializing in Back Office Services and Administrative Support Services. The reviews highlight their high accuracy in data entry, proactive communication, and efficient project management, with a 100% completion rate on deliverables and timely responses to client needs. Both reviewers expressed full satisfaction, noting no areas for improvement.

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Reviews mention Efficient
Clients consistently praise TechSpeed LLC for their efficiency in project execution. One client noted their ability to manage complex data entry with 'great efficiency and little to no errors,' completing nearly 5,000 records in a tight timeframe. Another highlighted their 'fast, cost-effective results' and 'effective and fast' workflows. Overall, the sentiment reflects a strong admiration for TechSpeed's organizational skills and responsiveness, with no reported areas for improvement.

Data Entry for Scholarship Fund

5.0 Jul 11, 2019

The project is always completed within the time constraints provided and with little to no errors. We have come to rely on Techspeed to complete this project successfully for our organization and that is not an easily said thing. This data entry project being completed nearly perfectly and within our time constraints is vital to the success of our organization. Their team leader is efficient in reviewing the information we provide and presenting clarifying questions to ensure the project will be completed as near to perfect as possible.
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Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

TechSpeed delivered a top-notch research report in record time at an extremely competitive cost. Combined with efficient and targeted efforts, their ability to understand our needs truly gave us a critical edge in our deliverables. Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
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2 of 2 Back Office Outsourcing reviews are 5 stars

2 new reviews for Back Office Outsourcing in past 6 months

Less than $10,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read more
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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Assistring LLC

5.0 16 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Serves Ethiopia

Services provided

15% Back Office Outsourcing

45% Customer Service Outsourcing

40% Call Center Services

Assistring LLC is a Business Process Outsourcing (BPO) company specializing in back-office and customer service solutions, including multichannel support and call center operations. With a 100% positive feedback rate, clients commend their operational reliability, seamless multichannel support, and ability to enhance sales and customer satisfaction, making them a dependable strategic partner for remote back office solutions.

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2 of 2 reviews are 5 stars

1 new review for Back Office Outsourcing services

$10,000 – $49,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Assistring LLC highlight their exceptional customer service and operational efficiency. Clients commend their ability to significantly reduce call drop rates and manage high volumes of inbound inquiries across multiple channels. Notably, one client noted the team's round-the-clock availability and impressive training standards. Overall, feedback reflects strong satisfaction with the company's responsiveness, strategic partnership, and commitment to delivering measurable results, with no reported areas for improvement.
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Average Project Cost Breakdown

$10,000 to $49,000 (12)

What Clients Have Said
Clients consistently highlighted Assistring LLC's competitive pricing and excellent value for money, emphasizing that their services fit within budget while delivering superior results. One client noted, 'Good value for cost,' while another stated, 'Their professional agents are just great. I am happy with them.' Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, leading to improved customer satisfaction and operational efficiency across various projects.
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United States (6) England (5) Poland (1)

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Ethiopia

Services provided

30% Back Office Outsourcing

40% Customer Service Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a Business Process Outsourcing company specializing in Remote Office Support and Administrative Support Services. It consistently receives high praise for reliability and professionalism, with clients noting improvements in efficiency and communication. Approximately 95% of reviews highlight their ability to integrate seamlessly with existing workflows, while 70% commend their proactive communication. Opportunities for enhancement include expanding service hours and offering more proactive tool suggestions.

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Reviews mention Timely
Overall feedback regarding timeliness from clients highlights Big Outsource's exceptional project management. Clients noted that deliverables were consistently on time, with one remarking on a 40% reduction in response times and another on email response improvements from 48 to under 12 hours. The proactive communication style and ability to quickly integrate feedback were also praised, reinforcing a strong sentiment of reliability and efficiency in meeting deadlines across various projects.

Customer Service Outsourcing for E-Commerce Retail Company

5.0 Aug 16, 2023

Big Outsource exhibited exceptional project management skills. They consistently delivered on time and responded promptly to our evolving needs. Communication was seamless, ensuring that any adjustments were quickly addressed and implemented.
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Customer Support for Telecommunications Company

5.0 Aug 5, 2023

Big Outsource demonstrated outstanding project management. Their delivery was always timely and they were quick to respond to our requirements. Their proactive communication and transparency are particularly appreciated.
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Data Entry Process Services for Educational Company

5.0 Aug 5, 2023

The project management at Big Outsource is highly commendable. They have consistently delivered on time and have been extremely responsive to our requests and needs. Their proactive approach in anticipating and solving issues has been greatly appreciated.
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Business & IT Consulting Services for Haircare Company

5.0 Aug 5, 2023

Big Outsource's project management approach was highly professional and efficient. They consistently met our deadlines and were responsive to our requests, demonstrating adaptability to our specific needs.
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Customer Support for Driving Technology Company

5.0 Aug 4, 2023

Big Outsource has shown impressive project management skills. They have always delivered on time and have been quick to respond to our needs, often providing proactive solutions to any challenges that arose.
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23 of 23 Back Office Outsourcing reviews are 5 stars

13 new reviews for Back Office Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Documentation & Transcription for Preservation Mgmt. Company
5.0 — Big Outsource provided editing and formatting services for a cultural institution. Their tasks included reformatting PowerPoint decks, creating trainer-facing guides, and transcribing Zoom Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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Zare Innovations, LLC

5.0 1 review

$5,000+

< $25 / hr

10 - 49

Addis Ababa, Ethiopia

Services provided

10% Back Office Outsourcing

10% Accounting

10% Business Consulting +7 services

10% Custom Software Development

10% Ecommerce Marketing

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Managed Services

10% IT Strategy Consulting

10% Web Development

Zare Innovations, LLC is a talent acquisition company specializing in providing pre-screened and skilled developers for SMBs. The reviews highlight a 100% positive feedback rate, emphasizing their competitive pricing, responsiveness, and the high quality of developers. Clients appreciate their excellent cultural alignment and consistent delivery on project timelines.

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Industry Experience

Zare Innovations, LLC has received positive feedback primarily within the Information Technology sector, particularly in custom web and mobile application development. Clients commend the firm for its ability to provide pre-screened, skilled developers, leading to significant enhancements in project capacity and complexity. The overall sentiment highlights Zare's competitive pricing, responsiveness, and cultural alignment as strengths, making them a suitable partner for technology firms seeking to scale and enhance development capabilities.
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Information technology

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Zare Innovations, LLC's competitive pricing as a key factor in their decision to engage the company. One client noted that the pricing fit their budget while also providing great value for the cost, describing the company as offering unmatched value in the marketplace. Overall, the sentiment is positive, emphasizing the company's ability to deliver high-quality resources at affordable rates, contributing to significant growth for their clients.
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Addis Ababa, Ethiopia

Gabon Street
Addis Ababa, Ethiopia
10 - 15

+1 (703) 395-5235

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Flownexs

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

Addis Ababa, Ethiopia

Services provided

40% Back Office Outsourcing

45% Customer Service Outsourcing

15% IT Managed Services

Flownexs is a Customer Service Outsourcing company. Headquartered in Orpington, England and Addis Ababa, Ethiopia, the team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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Addis Ababa, Ethiopia

Bole international airport
Addis Ababa, Ethiopia 1000
2 - 5

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Zoha Global Solutions

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Addis Ababa, Ethiopia

Services provided

20% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing +1 service

20% Data Annotation Services

Zoha Global Solutions is a telephone answering service launched in 2021. Their team offers Call Center Services and Customer Service Outsourcing.
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Ablaze Labs

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Addis Ababa, Ethiopia

Services provided

10% Back Office Outsourcing

15% Call Center Services

15% IT Strategy Consulting +6 services

10% CRM Consulting and SI

10% Cloud Consulting & SI

10% Customer Service Outsourcing

10% ERP Consulting and SI

10% Other IT Consulting and SI

10% Sales Outsourcing

Ablaze Labs, an IT strategy consulting company, is based in Addis Ababa, Ethiopia. Founded in 2021, the team provides IT strategy consulting and Call Center Services.
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Target Business Consultants Plc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Addis Ababa, Ethiopia

Services provided

100% Back Office Outsourcing

Back Office Outsourcing company Target Business Consultants Plc was launched in 2004. The company specializes in Back Office Outsourcing.
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Focus

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Market Leaders

Emerging

Niche

Clutch Leaders Matrix

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1 Zare Innovations, LLC

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 1 Ethiopia Back Office Outsourcing Service Providers

Zare Innovations, LLC

$5,000+

< $25 / hr

10 - 49

Addis Ababa, Ethiopia

Ability to deliver

20.4/40.0

16.4/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

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Flownexs

Undisclosed

$25 - $49 / hr

2 - 9

Addis Ababa, Ethiopia

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

40% Back Office Outsourcing

60% Other

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Zoha Global Solutions

Undisclosed

< $25 / hr

10 - 49

Addis Ababa, Ethiopia

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

20% Back Office Outsourcing

80% Other

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Ablaze Labs

$5,000+

$25 - $49 / hr

50 - 249

Addis Ababa, Ethiopia

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

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Target Business Consultants Plc

Undisclosed

Undisclosed

10 - 49

Addis Ababa, Ethiopia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

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Top Back Office Outsourcing Companies in Ethiopia

List of the Top Ethiopia Back Office Outsourcing Service Providers

Reviews mention Efficient

Data Entry for Scholarship Fund

Data Mining to Assess Global Pain Landscape

Customer Service Outsourcing for Home Care Agency

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 2 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Timely

Customer Service Outsourcing for E-Commerce Retail Company

Customer Support for Telecommunications Company

Data Entry Process Services for Educational Company

Business & IT Consulting Services for Haircare Company

Customer Support for Driving Technology Company

Documentation & Transcription for Preservation Mgmt. Company

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Tell us what you need — we’ll match you with top agencies in minutes.

Why Trust Clutch

List of the Top 1 Ethiopia Back Office Outsourcing Service Providers

Latest BPO Back Office Articles

Can AI Replace Financial Service Providers?

How to Create a Corporate Training Budget [With Template]

Top 10 Asian American Pacific Islander B2B Sales & Growth Influencers to Follow in 2025

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Related Services

Specialties