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Top Chat Support Services in the Dominican Republic

Ratings Updated: April 16, 2026
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3 Leaders 9 Contenders

12 Companies

Country: Dominican Republic
Customer Service Outsourcing: Chat Support Services

List of the Top Dominican Republic Chat Support Companies

  • OutPLEX Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Santo Domingo, Dominican Republic

    Services provided

    40% Customer Service Outsourcing
    40% Call Center Services
    10% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    100% Chat Support Services

    OutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.

    See all 1 projects

    Industry Experience

    OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.

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    Select Industry to see insights

    Consumer products & services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.
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    Santo Domingo, Dominican Republic

    Ave. Tiradentes, Esq. Lic. Carlos Sanchez, Torre Cristal
    Santo Domingo, Dominican Republic

    401 - 500

    See All Locations (3)
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  • Call Center Pros Logotype

    4.5 4 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Santo Domingo, Dominican Republic

    Services provided

    29% Customer Service Outsourcing
    56% Back Office Outsourcing
    15% Call Center Services

    Focus Areas

    65% Chat Support Services
    35% Phone Support Services

    Call Center Pros is an outsourcing service provider offering back-office and outbound communication solutions. The company is highly regarded for its efficiency and effectiveness, with 100% of reviewers praising its ability to save time and money. Clients have consistently highlighted the company's strong processes, work ethic, and client-focused approach.

    See all 4 projects

    Reviews mention Understands their clients' needs

    Clients consistently express that Call Center Pros demonstrates a strong understanding of their needs. One reviewer highlighted the company's commitment to providing '100% attention' and personal engagement, ensuring timely and efficient responses. Additionally, the emphasis on effective communication and rapid turnaround times has been noted as a key strength, with clients appreciating the immediate responses that align with their operational demands.
    • Financial Services Online Customer Support
      5.0 Aug 11, 2017

      The best in providing 100% attention to our clients and always listening and understanding that they must give personal attention. Knows the product well and makes it known. Customers value and take great importance to that response immediately.

      Read Full Review
    Read All Reviews

    Industry Experience

    Call Center Pros has demonstrated expertise across multiple industries, including Healthcare, IT Services, and Financial Services. Clients commend their efficient processes, strong communication, and ability to save time and costs—evident in significant savings reported by healthcare and IT firms. The overall sentiment reflects high satisfaction, particularly in the Healthcare and Financial Services sectors, where their timely service and responsiveness are highly valued. Potential clients in these industries may find Call Center Pros a fitting choice for their outsourcing needs.

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    Select Industry to see insights

    Healthcare IT Services Financial services

    Average Project Cost Breakdown

    Less than $10,000 (2) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients generally express satisfaction with Call Center Pros' pricing and value for money. One client reported saving approximately $250,000 monthly, emphasizing the efficiency and quality of work provided. Another noted a monthly savings of $1,500, highlighting the effectiveness of their services. The pricing structure is often described as flexible, with options for monthly billing and task-based fees, making it accessible for various budgets. Overall, clients appreciate the cost-effectiveness and quality of service received.
    Read All Reviews

    View projects from:

    Charleston, South Carolina (1) New York City, New York (1) Los Angeles, California (1) Phoenix, Arizona (1)
    View Profile
  • Disa Innovations Logotype

    5.0 4 reviews
    $5,000+
    < $25 / hr
    2 - 9
    Santo Domingo, Dominican Republic

    Services provided

    20% Customer Service Outsourcing
    20% Call Center Services
    15% Back Office Outsourcing +3
    15% HR Outsourcing
    15% Recruiting
    15% Sales Outsourcing

    Focus Areas

    35% Chat Support Services
    30% Phone Support Services
    25% Email Support Services +1
    10% Order Processing & Taking

    Disa Innovations is a Customer Service BPO specializing in high-quality contact center solutions, including customer support and appointment setting. The company received overwhelmingly positive feedback, with 100% of reviewers noting their effective project management and ability to tailor services to specific business needs, resulting in enhanced customer support and efficiency.

    See all 4 projects
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    Less than $10,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Contact Center Services for Construction Company

    5.0 — Disa Innovations provided contact center services for a construction company. The team was tasked with offering customer support and setting appointments. Read more
    Read 1 Review

    Industry Experience

    Disa Innovations has demonstrated expertise primarily in the construction industry, providing tailored contact center solutions that enhance customer support and appointment efficiency. Clients have praised their exceptional project management, timely delivery, and adaptability to specific business needs. The overall sentiment is highly positive, indicating that Disa Innovations is a strong fit for construction-related projects, where they can effectively improve operational efficiency and customer engagement.

    Read All Reviews

    Select Industry to see insights

    Construction

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have praised Disa Innovations for providing good value for cost, with one client highlighting their 'great culture fit' and 'good value for cost' in relation to their project. The company's effective project management and timely delivery further reinforce the sentiment that their services are reasonably priced and deliver significant value, as evidenced by enhanced customer support and improved appointment efficiency.
    Read All Reviews

    Santo Domingo, Dominican Republic

    Ave. 27 de Febrero #351, Edificio Savery
    Santo Domingo, Dominican Republic 10142

    2 - 5

    9548527336

    See All Locations (2)
    View Profile

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  • Advensus Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Santo Domingo, Dominican Republic

    Services provided

    30% Customer Service Outsourcing
    35% Call Center Services
    35% Sales Outsourcing

    Focus Areas

    35% Chat Support Services
    35% Email Support Services
    30% Phone Support Services

    Advensus is a call center service. Based in Santo Domingo, Dominican Republic, their team specializes in Call Center Services and Sales Outsourcing.

    Read more
    View Profile
  • TrueShore Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Santo Domingo, Dominican Republic

    Services provided

    24% Customer Service Outsourcing
    40% Call Center Services
    23% Sales Outsourcing +1
    13% Back Office Outsourcing

    Focus Areas

    53% Chat Support Services
    47% Phone Support Services

    In Santo Domingo, Dominican Republic, TrueShore is a midsize call center. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Corpshore Solutions Logotype

    5.0 2 reviews
    $250,000+
    < $25 / hr
    1,000 - 9,999
    Santo Domingo, Dominican Republic

    Services provided

    14% Customer Service Outsourcing
    21% Back Office Outsourcing
    20% Finance & Accounting Outsourcing (FAO) +5
    15% Business Consulting
    10% Financial Consulting
    10% Market Research
    5% BI & Big Data Consulting & SI
    5% Logistics & Supply Chain Consulting

    Focus Areas

    62% Chat Support Services
    38% Email Support Services

    We pride in providing cutting-edge nearshore, offshore and onshore call center services to all small, medium and large scale entreprises looking to leverage top-notch human resource and artificial

    Read more
    See all 2 projects

    Santo Domingo, Dominican Republic

    Calle Guarocuya esq Presa de Valdesia
    Santo Domingo, Dominican Republic

    251 - 300

    See All Locations (6)
    View Profile
  • TN Outsourcing Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    250 - 999
    Santiago de los Caballeros, Dominican Republic

    Services provided

    25% Customer Service Outsourcing
    50% Call Center Services
    25% Back Office Outsourcing

    Focus Areas

    20% Chat Support Services
    50% Phone Support Services
    20% Email Support Services +1
    10% Order Processing & Taking

    TN Outsourcing is a midsize answering service. Established in 2002, the team offers Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • CCD Health Logotype

    4.2 3 reviews
    $10,000+
    < $25 / hr
    1,000 - 9,999
    Santo Domingo, Dominican Republic

    Services provided

    10% Customer Service Outsourcing
    65% Call Center Services
    25% Back Office Outsourcing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    We help multispecialty healthcare centers reduce costs while maintaining top-notch patient scheduling quality with our healthcare-focused BPO and patient contact services, ensuring improved

    Read more
    See all 3 projects
    View Profile
  • Data Vimenca Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Santiago De Los Caballeros, Dominican Republic

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1
    25% Sales Outsourcing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Data Vimenca is a large Santiago De Los Caballeros, Dominican Republic-based telephone answering service. Their services include Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Communicate to Connect C2C Logotype

    Not yet reviewed

    $100,000+
    < $25 / hr
    50 - 249
    Santo Domingo, Dominican Republic

    Services provided

    30% Customer Service Outsourcing
    25% Call Center Services
    25% Sales Outsourcing +2
    15% Commercial Property Management
    5% Freight forwarding

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Communicate to Connect C2C, a Customer Service Outsourcing company, focus on Customer Service Outsourcing and Call Center Services. They were established in 2017.

    Read more
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  • NS Outsourcing Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Santo Domingo, Dominican Republic

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1
    25% Sales Outsourcing

    Focus Areas

    50% Chat Support Services
    50% Email Support Services

    NS Outsourcing is a phone answering service. They were launched in 2021 and provide Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Vixicom Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Santo Domingo, Dominican Republic

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1
    25% Sales Outsourcing

    Focus Areas

    100% Chat Support Services

    Vixicom is a small Santo Domingo, Dominican Republic-based phone answering service. The team provides Call Center Services and Back Office Outsourcing.

    Read more
    View Profile

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1 OutPLEX
2 Call Center Pros
3 Disa Innovations

List of the Top 3 Dominican Republic Chat Support Companies

  1. OutPLEX Logotype

    OutPLEX

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Santo Domingo, Dominican Republic

    Ability to deliver

    25.1/40.0
    16.4/20 Reviews
    2.6/10 Clients & Experience
    6.1/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    100% Chat Support Services
    60% Other
    View Profile Visit Website
  2. Call Center Pros Logotype

    Call Center Pros

    $1,000+
    < $25 / hr
    250 - 999
    Santo Domingo, Dominican Republic

    Ability to deliver

    19.8/40.0
    14.6/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    29% Customer Service Outsourcing
    65% Chat Support Services
    71% Other
    View Profile Visit Website
  3. Disa Innovations Logotype

    Disa Innovations

    $5,000+
    < $25 / hr
    2 - 9
    Santo Domingo, Dominican Republic

    Ability to deliver

    24.2/40.0
    16.2/20 Reviews
    4/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    35% Chat Support Services
    80% Other
    View Profile Visit Website
  4. Advensus Logotype

    Advensus

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Santo Domingo, Dominican Republic

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    35% Chat Support Services
    70% Other
    View Profile Visit Website
  5. TrueShore Logotype

    TrueShore

    $1,000+
    < $25 / hr
    250 - 999
    Santo Domingo, Dominican Republic

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    24% Customer Service Outsourcing
    53% Chat Support Services
    76% Other
    View Profile Visit Website
  6. Corpshore Solutions Logotype

    Corpshore Solutions

    $250,000+
    < $25 / hr
    1,000 - 9,999
    Santo Domingo, Dominican Republic

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    14% Customer Service Outsourcing
    62% Chat Support Services
    86% Other
    View Profile Visit Website
  7. TN Outsourcing Logotype

    TN Outsourcing

    $10,000+
    < $25 / hr
    250 - 999
    Santiago de los Caballeros, Dominican Republic

    Ability to deliver

    6.3/40.0
    0/20 Reviews
    1.4/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    20% Chat Support Services
    75% Other
    View Profile Visit Website
  8. CCD Health Logotype

    CCD Health

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Santo Domingo, Dominican Republic

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    25% Chat Support Services
    90% Other
    View Profile Visit Website
  9. Data Vimenca Logotype

    Data Vimenca

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Santiago De Los Caballeros, Dominican Republic

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    25% Chat Support Services
    75% Other
    View Profile Visit Website
  10. Communicate to Connect C2C Logotype

    Communicate to Connect C2C

    $100,000+
    < $25 / hr
    50 - 249
    Santo Domingo, Dominican Republic

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    25% Chat Support Services
    70% Other
    View Profile Visit Website
  11. NS Outsourcing Logotype

    NS Outsourcing

    Undisclosed
    Undisclosed
    250 - 999
    Santo Domingo, Dominican Republic

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    50% Chat Support Services
    75% Other
    View Profile Visit Website
  12. Vixicom Logotype

    Vixicom

    Undisclosed
    Undisclosed
    2 - 9
    Santo Domingo, Dominican Republic

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    100% Chat Support Services
    75% Other
    View Profile Visit Website

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