Top Phone Support Services in Washington DC
23 Companies
List of the Top Washington DC Customer Service Phone Support Companies
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$1,000+$100 - $149 / hr50 - 249Arlington, VA
Services provided
25% Customer Service Outsourcing25% Call Center Services25% Content Marketing +125% Digital StrategyFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 5 projectsSalaria Sales Solutions is a business development firm specializing in lead generation, appointment setting, and sales outreach. Their services have been met with universal acclaim, with all reviews highlighting their ability to enhance pipeline activity and generate quality leads. Notably, 100% of the reviewers commend their strategic targeting and effective communication, positioning Salaria as an indispensable partner in sales success.
3 of 3 reviews are 5 starsUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the last six months, client feedback for Salaria Sales Solutions has been overwhelmingly positive. Clients highlighted impressive metrics, such as a 64% meeting show rate and a 41% conversion rate from meetings to qualified sales opportunities. They praised the team's disciplined communication, proactive adjustments, and targeted outreach strategies. Clients noted significant improvements in pipeline activity and the overall quality of conversations, with one stating, 'They function as a true extension of our sales team.' No major areas for improvement were identified.Was this helpful?
Industry Experience
Salaria Sales Solutions has demonstrated expertise across various industries including Education, Automotive, Business Services, Energy & Natural Resources, and other sectors. Clients have praised their analytical approach, effective lead generation, and ability to create qualified sales opportunities. Feedback indicates strengths in project management, communication, and tailored outreach strategies. Overall sentiment is highly positive, particularly in Education and Automotive sectors, making Salaria a strong contender for businesses seeking impactful sales solutions.
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Other industries Energy & natural resources Business services Education AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Salaria Sales Solutions' excellent value for money, noting their pricing aligns well with budget expectations while delivering significant results. One client emphasized that the cost was justified by the high conversion rates and measurable pipeline growth achieved. Another mentioned the company's proactive approach and transparency, reinforcing the perception of a good return on investment. Overall, the sentiment is overwhelmingly positive, with clients recommending Salaria for its effective service at a competitive price.Was this helpful?
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UndisclosedUndisclosed250 - 999Washington, DC
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Custom Software Development +125% CybersecurityFocus Areas
100% Phone Support ServicesEnlightened, Inc. Is a custom software development firm headquartered in Washington, District of Columbia. Founded in 1999, the team provides Custom Software Development and Back Office Outsourcing.
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$10,000+< $25 / hr50 - 249Gaithersburg, MD
Services provided
20% Customer Service Outsourcing25% Content Moderation Services20% Application Management & Support +315% Data Annotation Services10% Application Testing10% TranslationFocus Areas
15% Phone Support Services50% Chat Support Services35% Email Support ServicesSee all 4 projectsContio.tech is a customer support outsourcing firm specializing in multilingual customer service, content moderation, and compliance solutions. The company is highly praised for its commitment to quality, responsiveness, and efficient project management, with 100% of reviewers highlighting its adaptability and expertise. Notably, 98% compliance with industry standards and a 20% increase in customer satisfaction underscore Contio.tech's effectiveness in enhancing customer service BPO solutions.
Reviews mention Flexible
Clients have consistently highlighted Contio.tech's flexibility as a key strength. One client noted their ability to adapt swiftly to specialized needs, providing tailored solutions that integrated seamlessly with existing processes. This adaptability was complemented by a strong commitment to quality and a deep understanding of regulatory nuances. Overall, the sentiment surrounding flexibility is highly positive, with clients appreciating the responsive and customized support that meets their evolving requirements.-
Content Monitoring for Intellectual Property Boutique
5.0 Aug 7, 2024Contio.tech's team has been always responsive to our changing needs, providing tailored solutions and prompt adjustments to ensure that our specific requirements have been fully addressed through the project. We have developed a strong partnership with Contio.tech. What stood out as most impressive about Contio.tech in this project is their ability to adapt quickly to our specialized needs. Contio.tech's flexibility and deep understanding of regulatory nuances enabled them to provide customized support that seamlessly integrated with our existing processes.
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1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have praised Contio.tech for their professional project management and ability to enhance customer support efficiency. One notable feedback highlighted their quick understanding of business needs and effective implementation of automation strategies, resulting in reduced inquiry handling times and improved response rates. Clients appreciated the transparent communication and timely delivery of milestones. Suggestions for improvement included offering more frequent interim demonstrations for stakeholders, indicating a desire for enhanced engagement during the project.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently reported that Contio.tech offers good value for money, with several emphasizing that their pricing fits within budget constraints. For instance, one client noted the 'good value for cost' and highlighted a '30% reduction in costs per case handled' compared to traditional services. Overall, the sentiment is positive, with clients appreciating the balance of affordability and quality, which has contributed to improved customer satisfaction and operational efficiency.Was this helpful?
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$1,000+< $25 / hr2 - 9Washington, DC
Services provided
15% Customer Service Outsourcing20% Recruiting20% Staffing +315% Back Office Outsourcing15% Custom Software Development15% HR OutsourcingFocus Areas
25% Phone Support Services30% Chat Support Services25% Email Support Services +120% Order Processing & TakingSmall Recruiting company AUTIN LLC, is in Washington, District of Columbia. Their services include Recruiting and Staffing.
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$1,000+$25 - $49 / hr10 - 49McLean, VA
Services provided
10% Customer Service Outsourcing35% AI Consulting35% AI Development +210% Call Center Services10% TranscriptionFocus Areas
30% Phone Support Services35% Chat Support Services25% Order Processing & Taking +110% Email Support ServicesSee all 1 projectsGoVivace Inc specializes in Speech Analytics and Auto QA solutions for contact centers and BPOs. Reviewers commend the company for its reliable and efficient solutions, professional project management, and excellent support. However, some suggest that clearer progress updates could enhance the client experience.
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$1,000+< $25 / hr10 - 49Springfield, VA
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Content Moderation Services +220% Search Engine Optimization20% Social Media MarketingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsLowkia is a versatile business process outsourcing (BPO) provider that delivers tailored solutions to enhance operational efficiency and drive growth across multiple industries. Specializing in
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UndisclosedUndisclosed2 - 9Arlington, VA
Services provided
10% Customer Service Outsourcing30% Corporate Training & Coaching20% Business Consulting +410% Back Office Outsourcing10% Graphic Design10% HR Consulting10% IT Strategy ConsultingFocus Areas
100% Phone Support ServicesKent, Campa and Kate, Inc. Is a Corporate Training & Coaching company. They were founded in 2012 and provide Corporate Training & Coaching and Business Consulting.
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UndisclosedUndisclosed10 - 49Fairfax, VA
Services provided
20% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +310% Advertising10% Business Consulting10% Marketing StrategyFocus Areas
30% Phone Support Services35% Chat Support Services35% Email Support ServicesCall center company PerfectBPOSolutions is in Fairfax, Virginia. Launched in 2021, the team provides Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Reston, VA
Services provided
30% Customer Service Outsourcing50% Business Consulting20% Marketing StrategyFocus Areas
40% Phone Support Services40% Email Support Services20% Chat Support ServicesHms USA Medical billing company is a small Business Consulting company launched in 2019. Their team focuses on Business Consulting and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Fairfax, VA
Services provided
20% Customer Service Outsourcing20% Custom Software Development20% Cybersecurity +220% IT Strategy Consulting20% Web DevelopmentFocus Areas
100% Phone Support ServicesEnhanced Veterans Solutions, Inc. Is a custom software development firm founded in 2007. The team offers Custom Software Development and Cybersecurity and is in Fairfax, Virginia.
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$1,000+< $25 / hr10 - 49Baltimore, MD
Services provided
20% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +310% Business Consulting10% Call Center Services10% Financial ConsultingFocus Areas
35% Phone Support Services36% Order Processing & Taking29% Chat Support ServicesSee all 3 projectsRemSource is a professional back-office service provider specializing in phone support, email management, and medical billing. They are highly regarded for their customer care and efficiency, with reviews highlighting their ability to free up client time and increase productivity. Approximately 100% of reviewers noted their professionalism, while 67% mentioned improved workflow and communication. Consistency across operators was identified as an area for improvement by one reviewer.
Reviews mention Honest
Clients express a strong sentiment of honesty regarding RemSource, highlighting their integrity and professionalism. One client noted, "the entire company is full of kind, good people, full of integrity," reflecting a consistent commitment to ethical practices. Additionally, the client emphasized the effective communication and training of employees, stating, "they do a fantastic job of training employees to meet the RemSource standard," which further reinforces the perception of transparency and reliability in their services.-
Ongoing Administrative Support for Creative Web Agency
5.0 Nov 14, 2017They do a fantastic job of training employees to meet the RemSource standard. They are consistent, they communicate important information in real time, and the entire company is full of kind, good people, full of integrity.
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Industry Experience
RemSource has demonstrated expertise across various industries including automotive, advertising & marketing, and telecommunications. In the automotive sector, clients praised their ability to enhance customer interactions and improve sales outcomes. The advertising & marketing firms lauded their professionalism and efficiency, allowing designers to focus on creative work. In telecommunications, their back office services significantly boosted productivity and reduced operational stress. Overall, RemSource is well-regarded for their reliable service and strong client relationships, making them a suitable partner for businesses seeking support in these industries.
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Automotive Advertising & marketing TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised RemSource for providing exceptional value for money, noting their professional service and efficiency. One managing director highlighted significant improvements in prospect close rates, attributing this success to RemSource's reliable support. Another client, a creative agency president, initially hesitated due to perceived costs but ultimately found their investment worthwhile, as it freed up time for more valuable work. Overall, feedback indicates that RemSource delivers high-quality service at a competitive price.Was this helpful?
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UndisclosedUndisclosed50 - 249Gaithersburg, MD
Services provided
10% Customer Service Outsourcing15% Graphic Design15% UX/UI Design +610% Corporate Training & Coaching10% Event Management10% IT Managed Services10% Market Research10% Public Relations10% Web DevelopmentFocus Areas
100% Phone Support ServicesTHE SCIENTIFIC CONSULTING GROUP, INC is an user experience agency established in 1991. The team offers UX/UI Design and Graphic Design and is in Gaithersburg, Maryland.
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UndisclosedUndisclosed10 - 49Ellicott City, MD
Services provided
30% Customer Service Outsourcing20% Cybersecurity20% IT Managed Services +215% Back Office Outsourcing15% Call Center ServicesFocus Areas
50% Phone Support Services50% Email Support ServicesLocated in Ellicott City, Maryland, American Small Business Alliance, Inc. Is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and IT managed services.
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$1,000+$25 - $49 / hr10 - 49Millersville, MD
Services provided
12% Customer Service Outsourcing40% Call Center Services28% Sales Outsourcing +120% Direct MarketingFocus Areas
100% Phone Support ServicesLocated in Millersville, Maryland, Gibbs Marketing LLC is a small call center company. Their services include Call Center Services and Sales Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Gaithersburg, MD
Services provided
40% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +110% Sales OutsourcingFocus Areas
13% Phone Support Services67% Email Support Services20% Order Processing & TakingTransparent BPO is a Gaithersburg, Maryland-based Customer Service Outsourcing company. Founded in 2009, the team provides Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Glen Burnie, MD
Services provided
25% Customer Service Outsourcing56% Call Center Services19% Back Office OutsourcingFocus Areas
30% Phone Support Services45% Order Processing & Taking25% Chat Support ServicesTelerep is a Glen Burnie, Maryland-based answering service company. They provide Call Center Services and Customer Service Outsourcing and were established in 1976.
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$1,000+< $25 / hr50 - 249Towson, MD
Services provided
10% Customer Service Outsourcing20% Accounting15% Back Office Outsourcing +515% Call Center Services10% Content Moderation Services10% Digital Asset Management10% Environmental Consulting10% Sales OutsourcingFocus Areas
50% Phone Support Services25% Chat Support Services15% Email Support Services +110% Order Processing & TakingVirtuAssistPlus, an Accounting company, is based in Towson, Maryland and Harare, Zimbabwe. The team focuses on Accounting and Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Baltimore, MD
Services provided
30% Customer Service Outsourcing70% Call Center ServicesFocus Areas
50% Phone Support Services50% Order Processing & TakingA Personal Answering Service is a small call center company founded in 1985. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Towson, MD
Services provided
10% Customer Service Outsourcing70% Call Center Services20% Sales OutsourcingFocus Areas
100% Phone Support ServicesTelephone answering service Caring One is based in Towson, Maryland. Established in 2012, the team offers Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Winchester, VA
Services provided
15% Customer Service Outsourcing30% HR Outsourcing15% Call Center Services +510% CRM Consulting and SI10% IT Managed Services10% Sales Outsourcing5% Back Office Outsourcing5% ERP Consulting and SIFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingCentro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Winchester, VA
Services provided
20% Customer Service Outsourcing50% Back Office Outsourcing30% Call Center ServicesFocus Areas
50% Phone Support Services50% Order Processing & TakingCentro Healthcare is a Back Office Outsourcing company. The Winchester, Virginia-based team provides Back Office Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr10 - 49Hagerstown, MD
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Back Office OutsourcingFocus Areas
50% Phone Support Services50% Order Processing & TakingAntietam Call Center is an answering service. The Hagerstown, Maryland-based company provides Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Baltimore, MD
Services provided
25% Customer Service Outsourcing75% Call Center ServicesFocus Areas
100% Phone Support ServicesTASCO Message Centers, a call center, is located in Baltimore, Maryland. Established in 1938, the team focuses on Call Center Services and Customer Service Outsourcing.
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List of the Top 1 Washington DC Customer Service Phone Support Companies
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$1,000+$100 - $149 / hr50 - 249Arlington, VA
Ability to deliver
24.9/40.017.8/20 Reviews1.8/10 Clients & Experience5.4/10 Market PresenceService focus
25% Customer Service Outsourcing25% Phone Support Services75% Other -
UndisclosedUndisclosed250 - 999Washington, DC
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Customer Service Outsourcing100% Phone Support Services75% Other -
$10,000+< $25 / hr50 - 249Gaithersburg, MD
Ability to deliver
23.6/40.017.4/20 Reviews2.2/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing15% Phone Support Services80% Other -
$1,000+< $25 / hr2 - 9Washington, DC
Ability to deliver
6.8/40.00/20 Reviews2.9/10 Clients & Experience4/10 Market PresenceService focus
15% Customer Service Outsourcing25% Phone Support Services85% Other -
$1,000+$25 - $49 / hr10 - 49McLean, VA
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
10% Customer Service Outsourcing30% Phone Support Services90% Other -
$1,000+< $25 / hr10 - 49Springfield, VA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing25% Phone Support Services80% Other -
UndisclosedUndisclosed2 - 9Arlington, VA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Customer Service Outsourcing100% Phone Support Services90% Other -
UndisclosedUndisclosed10 - 49Fairfax, VA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing30% Phone Support Services80% Other -
$1,000+< $25 / hr10 - 49Reston, VA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
30% Customer Service Outsourcing40% Phone Support Services70% Other -
UndisclosedUndisclosed50 - 249Fairfax, VA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing100% Phone Support Services80% Other -
$1,000+< $25 / hr10 - 49Baltimore, MD
Ability to deliver
28.3/40.015.2/20 Reviews4.6/10 Clients & Experience8.6/10 Market PresenceService focus
20% Customer Service Outsourcing35% Phone Support Services80% Other -
UndisclosedUndisclosed50 - 249Gaithersburg, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Customer Service Outsourcing100% Phone Support Services90% Other -
UndisclosedUndisclosed10 - 49Ellicott City, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Customer Service Outsourcing50% Phone Support Services70% Other -
$1,000+$25 - $49 / hr10 - 49Millersville, MD
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
12% Customer Service Outsourcing100% Phone Support Services88% Other -
$1,000+$25 - $49 / hr50 - 249Gaithersburg, MD
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
40% Customer Service Outsourcing13% Phone Support Services60% Other -
UndisclosedUndisclosed2 - 9Glen Burnie, MD
Ability to deliver
5.9/40.00/20 Reviews0.6/10 Clients & Experience5.3/10 Market PresenceService focus
25% Customer Service Outsourcing30% Phone Support Services75% Other
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