Top Phone Support Services in Washington DC
22 Companies
1 Leaders 15 Contenders
List of the Top Washington DC Customer Service Phone Support Companies
Sponsored
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$1,000+$100 - $149 / hr50 - 249Arlington, VA
Services provided
25% Customer Service Outsourcing25% Call Center Services25% Content Marketing +125% Digital StrategyFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSalaria Sales Solutions offers B2B lead generation services, including market research, strategy development, campaign execution, lead qualification, and appointment setting. Reviews highlight their strong communication, attention to detail, and mastery of complex prospecting strategies. Clients commend their effective outreach, valuable partnerships, and impressive conversion rates, with some noting their continuously improving capabilities in services like cold calling.
Exceptional resultsHigh-quality workCommunicativeDetail-oriented -
UndisclosedUndisclosed250 - 999Washington, DC
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Custom Software Development +125% CybersecurityFocus Areas
100% Phone Support ServicesEnlightened, Inc. Is a custom software development firm headquartered in Washington, District of Columbia. Founded in 1999, the team provides Custom Software Development and Back Office Outsourcing.
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$10,000+< $25 / hr50 - 249Gaithersburg, MD
Services provided
20% Customer Service Outsourcing25% Content Moderation Services20% Application Management & Support +315% Data Annotation Services10% Application Testing10% TranslationFocus Areas
15% Phone Support Services50% Chat Support Services35% Email Support ServicesContio.tech offers Customer Support Outsourcing, including multilingual customer service and content moderation, with a focus on regulatory compliance. Reviews highlight Contio.tech's commitment to quality, adaptability, and exceptional project management, noting significant improvements in customer satisfaction and compliance rates. The company is praised for its cost-effective solutions and ability to integrate seamlessly with clients' existing systems.
TimelyUnique expertiseCustomized supportAccommodating -
$1,000+$25 - $49 / hr10 - 49McLean, VA
Services provided
10% Customer Service Outsourcing35% AI Consulting35% AI Development +210% Call Center Services10% TranscriptionFocus Areas
30% Phone Support Services35% Chat Support Services25% Order Processing & Taking +110% Email Support ServicesGoVivace Inc specializes in Speech Analytics and Auto QA solutions for contact centers and BPOs. Reviewers commend the company for its reliable and efficient solutions, professional project management, and excellent support. However, some suggest that clearer progress updates could enhance the client experience.
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$1,000+< $25 / hr10 - 49Springfield, VA
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Content Moderation Services +220% Search Engine Optimization20% Social Media MarketingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingIn Springfield, Virginia and Dhaka, Bangladesh, Lowkia is a social media marketing company. Established in 2022, the team specializes in Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Arlington, VA
Services provided
10% Customer Service Outsourcing30% Corporate Training & Coaching20% Business Consulting +410% Back Office Outsourcing10% Graphic Design10% HR Consulting10% IT Strategy ConsultingFocus Areas
100% Phone Support ServicesKent, Campa and Kate, Inc. Is a Corporate Training & Coaching company. They were founded in 2012 and provide Corporate Training & Coaching and Business Consulting.
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UndisclosedUndisclosed10 - 49Fairfax, VA
Services provided
20% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +310% Advertising10% Business Consulting10% Marketing StrategyFocus Areas
30% Phone Support Services35% Chat Support Services35% Email Support ServicesCall center company PerfectBPOSolutions is in Fairfax, Virginia. Launched in 2021, the team provides Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Reston, VA
Services provided
30% Customer Service Outsourcing50% Business Consulting20% Marketing StrategyFocus Areas
40% Phone Support Services40% Email Support Services20% Chat Support ServicesHms USA Medical billing company is a small Business Consulting company launched in 2019. Their team focuses on Business Consulting and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Fairfax, VA
Services provided
20% Customer Service Outsourcing20% Custom Software Development20% Cybersecurity +220% IT Strategy Consulting20% Web DevelopmentFocus Areas
100% Phone Support ServicesEnhanced Veterans Solutions, Inc. Is a custom software development firm founded in 2007. The team offers Custom Software Development and Cybersecurity and is in Fairfax, Virginia.
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$1,000+< $25 / hr10 - 49Baltimore, MD
Services provided
20% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +310% Business Consulting10% Call Center Services10% Financial ConsultingFocus Areas
35% Phone Support Services36% Order Processing & Taking29% Chat Support ServicesRemSource offers phone support, email follow-up, and light project management services. Reviews on Clutch.co highlight the company's ability to enhance customer interactions and operational efficiency. Clients commend RemSource for their professional and consistent service, emphasizing their dedication to client satisfaction and continuous improvement, although some note the need for more consistency across operators.
CommunicativePuts the customer first5.0 out of 5.0 rating for costEfficient -
UndisclosedUndisclosed50 - 249Gaithersburg, MD
Services provided
10% Customer Service Outsourcing15% Graphic Design15% UX/UI Design +610% Corporate Training & Coaching10% Event Management10% IT Managed Services10% Market Research10% Public Relations10% Web DevelopmentFocus Areas
100% Phone Support ServicesTHE SCIENTIFIC CONSULTING GROUP, INC is an user experience agency established in 1991. The team offers UX/UI Design and Graphic Design and is in Gaithersburg, Maryland.
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American Small Business Alliance, Inc. Logotype
American Small Business Alliance, Inc.
Not yet reviewed
UndisclosedUndisclosed10 - 49Ellicott City, MDServices provided
30% Customer Service Outsourcing20% Cybersecurity20% IT Managed Services +215% Back Office Outsourcing15% Call Center ServicesFocus Areas
50% Phone Support Services50% Email Support ServicesLocated in Ellicott City, Maryland, American Small Business Alliance, Inc. Is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and IT managed services.
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$1,000+$25 - $49 / hr10 - 49Millersville, MD
Services provided
12% Customer Service Outsourcing40% Call Center Services28% Sales Outsourcing +120% Direct MarketingFocus Areas
100% Phone Support ServicesLocated in Millersville, Maryland, Gibbs Marketing LLC is a small call center company. Their services include Call Center Services and Sales Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Gaithersburg, MD
Services provided
40% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +110% Sales OutsourcingFocus Areas
13% Phone Support Services67% Email Support Services20% Order Processing & TakingTransparent BPO is a Gaithersburg, Maryland-based Customer Service Outsourcing company. Founded in 2009, the team provides Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Glen Burnie, MD
Services provided
25% Customer Service Outsourcing56% Call Center Services19% Back Office OutsourcingFocus Areas
30% Phone Support Services45% Order Processing & Taking25% Chat Support ServicesTelerep is a Glen Burnie, Maryland-based answering service company. They provide Call Center Services and Customer Service Outsourcing and were established in 1976.
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$1,000+< $25 / hr50 - 249Towson, MD
Services provided
10% Customer Service Outsourcing20% Accounting15% Back Office Outsourcing +515% Call Center Services10% Content Moderation Services10% Digital Asset Management10% Environmental Consulting10% Sales OutsourcingFocus Areas
50% Phone Support Services25% Chat Support Services15% Email Support Services +110% Order Processing & TakingVirtuAssistPlus, an Accounting company, is based in Towson, Maryland and Harare, Zimbabwe. The team focuses on Accounting and Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Baltimore, MD
Services provided
30% Customer Service Outsourcing70% Call Center ServicesFocus Areas
50% Phone Support Services50% Order Processing & TakingA Personal Answering Service is a small call center company founded in 1985. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Towson, MD
Services provided
10% Customer Service Outsourcing70% Call Center Services20% Sales OutsourcingFocus Areas
100% Phone Support ServicesTelephone answering service Caring One is based in Towson, Maryland. Established in 2012, the team offers Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Winchester, VA
Services provided
15% Customer Service Outsourcing30% HR Outsourcing15% Call Center Services +510% CRM Consulting and SI10% IT Managed Services10% Sales Outsourcing5% Back Office Outsourcing5% ERP Consulting and SIFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingCentro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Winchester, VA
Services provided
20% Customer Service Outsourcing50% Back Office Outsourcing30% Call Center ServicesFocus Areas
50% Phone Support Services50% Order Processing & TakingCentro Healthcare is a Back Office Outsourcing company. The Winchester, Virginia-based team provides Back Office Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr10 - 49Hagerstown, MD
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Back Office OutsourcingFocus Areas
50% Phone Support Services50% Order Processing & TakingAntietam Call Center is an answering service. The Hagerstown, Maryland-based company provides Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Baltimore, MD
Services provided
25% Customer Service Outsourcing75% Call Center ServicesFocus Areas
100% Phone Support ServicesTASCO Message Centers, a call center, is located in Baltimore, Maryland. Established in 1938, the team focuses on Call Center Services and Customer Service Outsourcing.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 1 Washington DC Customer Service Phone Support Companies
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$1,000+$100 - $149 / hr50 - 249Arlington, VA
Ability to deliver
24.3/40.016.8/20 Reviews1.8/10 Clients & Experience5.7/10 Market PresenceService focus
25% Customer Service Outsourcing25% Phone Support Services75% Other -
UndisclosedUndisclosed250 - 999Washington, DC
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Customer Service Outsourcing100% Phone Support Services75% Other -
$10,000+< $25 / hr50 - 249Gaithersburg, MD
Ability to deliver
23.6/40.017.4/20 Reviews2.2/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing15% Phone Support Services80% Other -
$1,000+$25 - $49 / hr10 - 49McLean, VA
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
10% Customer Service Outsourcing30% Phone Support Services90% Other -
$1,000+< $25 / hr10 - 49Springfield, VA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing25% Phone Support Services80% Other -
UndisclosedUndisclosed2 - 9Arlington, VA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Customer Service Outsourcing100% Phone Support Services90% Other -
UndisclosedUndisclosed10 - 49Fairfax, VA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing30% Phone Support Services80% Other -
$1,000+< $25 / hr10 - 49Reston, VA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
30% Customer Service Outsourcing40% Phone Support Services70% Other -
UndisclosedUndisclosed50 - 249Fairfax, VA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing100% Phone Support Services80% Other -
$1,000+< $25 / hr10 - 49Baltimore, MD
Ability to deliver
28.3/40.015.2/20 Reviews4.6/10 Clients & Experience8.6/10 Market PresenceService focus
20% Customer Service Outsourcing35% Phone Support Services80% Other -
UndisclosedUndisclosed50 - 249Gaithersburg, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Customer Service Outsourcing100% Phone Support Services90% Other -
UndisclosedUndisclosed10 - 49Ellicott City, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Customer Service Outsourcing50% Phone Support Services70% Other -
$1,000+$25 - $49 / hr10 - 49Millersville, MD
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
12% Customer Service Outsourcing100% Phone Support Services88% Other -
$1,000+$25 - $49 / hr50 - 249Gaithersburg, MD
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
40% Customer Service Outsourcing13% Phone Support Services60% Other -
UndisclosedUndisclosed2 - 9Glen Burnie, MD
Ability to deliver
5.9/40.00/20 Reviews0.6/10 Clients & Experience5.3/10 Market PresenceService focus
25% Customer Service Outsourcing30% Phone Support Services75% Other -
$1,000+< $25 / hr50 - 249Towson, MD
Ability to deliver
5.3/40.00/20 Reviews1.4/10 Clients & Experience4/10 Market PresenceService focus
10% Customer Service Outsourcing50% Phone Support Services90% Other