Top Email Support Services in San Francisco
22 Companies
List of the Top San Francisco Email Support Outsourcing Companies
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Wing Assistant
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$1,000+< $25 / hr50 - 249Berkeley, CAServices provided
20% Customer Service Outsourcing40% Back Office Outsourcing20% Call Center Services +120% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 36 projectsWing Assistant is a Customer Service Outsourcing company providing virtual assistant services, including customer support and administrative tasks. Reviews indicate that 75% of clients appreciate their timely service and seamless integration with existing systems, while 25% note concerns with oversight and assistant vetting. Their project management and communication are generally praised for improving client operations and productivity.
5 of 7 reviews are 5 stars2 new reviews for Customer Service Outsourcing services$10,000 – $49,000 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
In the past six months, clients have praised Wing Assistant for their reliable and efficient service across various roles, including customer support and social media management. Notable feedback highlights their seamless integration into existing workflows, proactive communication, and consistently meeting or exceeding performance metrics, such as a 95% call answer rate and timely project delivery. However, some clients suggested improvements in the candidate selection process and responsiveness in billing support. Overall, sentiment remains highly positive.Was this helpful?
1 of 3 Email Support Services reviews are 5 stars1 new review for Email Support Services in past 6 monthsLess than $10,000 avg. project costEmail Support Services Experience
Overall feedback on Wing Assistant's Email Support Services reveals mixed results. Approximately 60% of reviews highlight positive experiences with prompt communication and effective task management, while 40% experienced significant issues with project management and assistant performance. Key strengths include professionalism and responsiveness, noted by clients who achieved measurable outcomes. However, concerns arose around the quality of assistance and the need for better vetting processes. Clients emphasized the importance of delivering on promises to foster trust and satisfaction.
Read Most Recent ReviewWas this helpful?
6 of 10 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 10 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Cleaning Systems Company
4.5 — Wing Assistant provided customer service support for a cleaning systems company, covering the client's non-business hours on weekdays and providing 24-hour coverage on weekends. Read moreWas this helpful?
Industry Experience
Wing Assistant has demonstrated strong capabilities across various industries, including construction, advertising & marketing, healthcare, education, and more. Clients commend their expertise in administrative support, social media management, and data processing, leading to improved operational efficiency and community engagement. The overall sentiment highlights Wing Assistant's proactive communication, timely delivery, and value for cost, making them a suitable partner for businesses seeking support in these sectors.
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Information technology Advertising & marketing Software Education Medical Healthcare Construction Consulting Beauty & Cosmetics Business services Legal Arts, entertainment & music Nonprofit Real estate Financial services Human Resources Logistics & Supply Chain Other Industry Manufacturing Home ServicesWas this helpful?
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$1,000+$25 - $49 / hr50 - 249Oakland, CA
Services provided
60% Customer Service Outsourcing24% Call Center Services16% Sales OutsourcingFocus Areas
17% Email Support Services53% Phone Support Services17% Chat Support Services +113% Order Processing & TakingSee all 2 projectsTelecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement.
Industry Experience
Telecom, Inc. has garnered positive feedback in the Energy & Natural Resources and Manufacturing sectors. Clients from the Energy industry appreciated the company's proactive communication and client service, achieving expected sales outcomes. In Manufacturing, Telecom excelled in managing customer service operations, significantly enhancing customer experience and contributing to sales growth. Overall, their strengths lie in effective communication, quality training, and adaptability, making them a suitable partner for companies focused on customer service and sales enhancement.
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Energy & natural resources ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Telecom, Inc.'s competitive pricing and overall value for money. One client noted their decision was influenced by Telecom's willingness to offer flexible payment terms, while another emphasized their rates as favorable for high-quality service. The positive sentiment is reinforced by comments on Telecom's effective communication and the agents' ability to enhance customer experience, contributing to unexpected sales growth. Overall, clients appreciate the balance of cost and quality in Telecom's services.Was this helpful?
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$1,000+Undisclosed50 - 249San Francisco, CA
Services provided
50% Customer Service Outsourcing30% Call Center Services10% Back Office Outsourcing +110% Document Digitization & ManagementFocus Areas
15% Email Support Services55% Chat Support Services20% Phone Support Services +110% Order Processing & TakingSee all 4 projectswrrk is a Customer Support Outsourcing company that specializes in providing comprehensive outsourced customer support services, including technical and product-related inquiries. The company is recognized for its professionalism, adaptability, and ability to meet service level agreements. Positive feedback accounts for approximately 90% of references, highlighting their effective scaling and customer communication. Some reviews suggest improvements in response times and evolving documentation.
1 of 2 Email Support Services reviews are 5 starsUnknown avg. project costEmail Support Services Experience
Overall, wrrk has received positive feedback for its Email Support Services, with 85% of clients expressing satisfaction. Clients appreciate their professionalism and responsiveness, particularly highlighting effective customer communication and timely issue resolution. Specific strengths include advanced troubleshooting and a strong ability to adapt to client needs. However, 15% noted areas for improvement in response times and documentation. Notable comments include a client's praise for wrrk's scalability and effective handling of customer service inquiries.
Read Most Recent ReviewWas this helpful?
1 of 2 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center & Customer Service Outsourcing for Energy Co
5.0 — wrrk provided call center and customer service outsourcing for an EV charging solutions company. The team offered telephone support to resolve technical issues and support incident resolution. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently recognized wrrk for its competitive pricing and overall value for money. One CEO noted that their pricing fit their budget and provided good value for the cost, while another client appreciated the professionalism and responsiveness, which helped lighten their workload. Overall, the sentiment reflects satisfaction with the cost-effectiveness of wrrk's services, although there are minor suggestions for improving responsiveness in certain situations.Was this helpful?
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$1,000+< $25 / hr50 - 249San Francisco, CA
Services provided
70% Customer Service Outsourcing20% Cloud Consulting & SI10% Call Center ServicesFocus Areas
20% Email Support Services47% Phone Support Services20% Chat Support Services +113% Order Processing & TakingHeadquartered in San Francisco, California, 31West Global Services is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and cloud consulting & SI.
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$1,000+< $25 / hr250 - 999Berkeley, CA
Services provided
40% Customer Service Outsourcing30% Call Center Services15% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
35% Email Support Services35% Chat Support Services30% Phone Support ServicesScale Support, a Customer Service Outsourcing company, is based in Berkeley, California. They provide Customer Service Outsourcing and Call Center Services.
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$10,000+< $25 / hr1,000 - 9,999South San Francisco, CA
Services provided
15% Customer Service Outsourcing20% Accounting15% Architectural Design +415% Back Office Outsourcing15% Call Center Services10% Engineering10% IT Staff AugmentationFocus Areas
30% Email Support Services40% Phone Support Services30% Chat Support ServicesIntelassist is an Accounting company. The company is based in Quezon City, Philippines and South San Francisco, California. Their team specializes in Accounting and Call Center Services.
Read moreSee All Locations (2)South San Francisco, CA
24 Vista Court
South San Francisco, CA 940802 - 5
4158696949
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$50,000+< $25 / hr50 - 249San Mateo, CA
Services provided
90% Customer Service Outsourcing10% Social Media MarketingFocus Areas
25% Email Support Services75% Chat Support ServicesSimplr is a Customer Service Outsourcing company in San Mateo, California. Their services include Customer Service Outsourcing and Social Media Marketing.
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UndisclosedUndisclosed250 - 999San Francisco, CA
Services provided
20% Customer Service Outsourcing20% Advertising20% Marketing Strategy +220% Pay Per Click20% Social Media MarketingFocus Areas
30% Email Support Services30% Chat Support Services30% Phone Support Services +110% Order Processing & TakingSojern is an Advertising company. Launched in 2007, the agency is based in San Francisco, California and Dublin, Ireland. Their team offers Advertising and Marketing Strategy.
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$1,000+< $25 / hr10 - 49Oakland, CA
Services provided
40% Customer Service Outsourcing60% Call Center ServicesFocus Areas
50% Email Support Services50% Phone Support ServicesTopaz Services, a phone answering service, is in Oakland, California. They offer Call Center Services and Customer Service Outsourcing and were founded in 1986.
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UndisclosedUndisclosed50 - 249Burlingame, CA
Services provided
35% Customer Service Outsourcing35% Call Center Services30% Market ResearchFocus Areas
30% Email Support Services35% Chat Support Services35% Phone Support ServicesEFlexervices, Inc., a call center company, was launched in 2001. The firm specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999San Francisco, CA
Services provided
50% Customer Service Outsourcing50% Back Office OutsourcingFocus Areas
30% Email Support Services40% Order Processing & Taking30% Chat Support ServicesXtendOps is a Back Office Outsourcing and Customer Service Outsourcing company founded in 2019. The midsize team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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Undisclosed< $25 / hr50 - 249San Ramon, CA
Services provided
10% Customer Service Outsourcing40% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +410% HR Outsourcing10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesEzyteams is a Back Office Outsourcing company. They are headquartered in San Ramon, California and have midsize team. They focus on Back Office Outsourcing and Finance & Accounting Outsourcing
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UndisclosedUndisclosed10 - 49San Ramon, CA
Services provided
40% Customer Service Outsourcing60% CRM Consulting and SIFocus Areas
100% Email Support ServicesDemandGen (now BDO Digital, Demand Generation Group) is a CRM consulting and SI company. In San Ramon, California, the team provides CRM consulting and SI and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Fairfield, CA
Services provided
15% Customer Service Outsourcing45% Back Office Outsourcing10% Business Consulting +310% Call Center Services10% Financial Consulting10% Sales OutsourcingFocus Areas
43% Email Support Services43% Chat Support Services14% Phone Support ServicesTelegenisys Inc is a Fairfield, California-based Back Office Outsourcing company. They focus on Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Newark, CA
Services provided
50% Customer Service Outsourcing25% Recruiting25% StaffingFocus Areas
50% Email Support Services50% Chat Support ServicesLocated in Newark, California, Woxforce Inc. Is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Staffing.
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UndisclosedUndisclosed10 - 49Mountain View, CA
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% IT Managed ServicesFocus Areas
30% Email Support Services35% Chat Support Services35% Phone Support ServicesSonify is a small IT managed services company headquartered in Mountain View, California. The team specializes in IT managed services and Call Center Services.
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$50,000+< $25 / hr50 - 249San Jose, CA
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +315% Finance & Accounting Outsourcing (FAO)15% Social Media Marketing10% Web DevelopmentFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsSuccessLink Outsourcing is a company specializing in financial management and property management support services. The overall feedback from client reviews is overwhelmingly positive, with 100% of reviewers highlighting their exceptional organization, technical proficiency, and reliability. Clients particularly commend their impressive communication and execution skills.
Industry Experience
SuccessLink Outsourcing has received positive feedback primarily in the real estate industry, focusing on property management services. Clients highlight their expertise in financial organization, efficiency, and effective communication. The company is praised for its ability to quickly understand client needs and deliver high-quality candidates. Overall, the sentiment is highly favorable, suggesting that SuccessLink is a strong fit for clients seeking outsourcing solutions in real estate management.
Read All ReviewsSelect Industry to see insights
Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with SuccessLink Outsourcing's cost-effectiveness and value for money. One client highlighted that their outsourced controller was more organized and reliable than previous CFOs, indicating strong value. The efficiency and swift delivery of services were noted as 'mind-blowing,' reinforcing the sentiment that the pricing reflects the quality of service provided. Overall, clients found the company to deliver exceptional results without compromising on cost.Was this helpful?
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UndisclosedUndisclosed2 - 9Napa, CA
Services provided
100% Customer Service OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesCustomer Service Outsourcing company Got Luxury Ride was launched in 2020. The firm specializes in Customer Service Outsourcing, and is small.
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$1,000+< $25 / hr50 - 249San Jose, CA
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% IT Managed ServicesFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesRCM Centric is an IT managed services company established in 2016. The company focuses on IT managed services and Call Center Services, and is midsize.
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$1,000+< $25 / hr50 - 249San Jose, CA
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsRPM BPO delivers services focused on booking meetings, lead intake, and closing deals, particularly enhancing inbound lead conversions. Feedback highlights RPM BPO's impressive quality, value, and alignment with company values, resulting in a 50% sales increase. Clients appreciate their responsiveness and timely delivery, indicating a strong cultural and budgetary fit.
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UndisclosedUndisclosed10 - 49San Jose, CA
Services provided
10% Customer Service Outsourcing15% Call Center Services10% Back Office Outsourcing +710% Branding10% Mobile App Development10% Other Marketing10% Product Marketing10% Sales Outsourcing10% Social Media Marketing5% Business ConsultingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesVirtuSol is a telephone answering service founded in 2010. Headquartered in San Jose, California and Hyderabad, India, the team offers Call Center Services and Branding.
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UndisclosedUndisclosed50 - 249Berkeley, CA
Services provided
20% Customer Service Outsourcing80% Call Center ServicesFocus Areas
50% Email Support Services50% Phone Support ServicesNew Connections is a midsize Berkeley, California-based call center. Their services include Call Center Services and Customer Service Outsourcing.
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List of the Top 3 San Francisco Email Support Outsourcing Companies
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$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.6/40.017.6/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Customer Service Outsourcing25% Email Support Services80% Other -
$1,000+$25 - $49 / hr50 - 249Oakland, CA
Ability to deliver
29.9/40.016.2/20 Reviews8.4/10 Clients & Experience5.3/10 Market PresenceService focus
60% Customer Service Outsourcing17% Email Support Services40% Other -
$1,000+Undisclosed50 - 249San Francisco, CA
Ability to deliver
23.9/40.015.8/20 Reviews3/10 Clients & Experience5.2/10 Market PresenceService focus
50% Customer Service Outsourcing15% Email Support Services50% Other -
$1,000+< $25 / hr50 - 249San Francisco, CA
Ability to deliver
9/40.00/20 Reviews1.8/10 Clients & Experience7.2/10 Market PresenceService focus
70% Customer Service Outsourcing20% Email Support Services30% Other -
$1,000+< $25 / hr250 - 999Berkeley, CA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Customer Service Outsourcing35% Email Support Services60% Other -
$10,000+< $25 / hr1,000 - 9,999South San Francisco, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
15% Customer Service Outsourcing30% Email Support Services85% Other -
$50,000+< $25 / hr50 - 249San Mateo, CA
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
90% Customer Service Outsourcing25% Email Support Services10% Other -
UndisclosedUndisclosed250 - 999San Francisco, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing30% Email Support Services80% Other -
$1,000+< $25 / hr10 - 49Oakland, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Customer Service Outsourcing50% Email Support Services60% Other -
UndisclosedUndisclosed50 - 249Burlingame, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Customer Service Outsourcing30% Email Support Services65% Other -
UndisclosedUndisclosed250 - 999San Francisco, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Customer Service Outsourcing30% Email Support Services50% Other -
Undisclosed< $25 / hr50 - 249San Ramon, CA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Customer Service Outsourcing25% Email Support Services90% Other -
UndisclosedUndisclosed10 - 49San Ramon, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Customer Service Outsourcing100% Email Support Services60% Other -
UndisclosedUndisclosed50 - 249Fairfield, CA
Ability to deliver
6.2/40.00/20 Reviews0.6/10 Clients & Experience5.6/10 Market PresenceService focus
15% Customer Service Outsourcing43% Email Support Services85% Other -
UndisclosedUndisclosed10 - 49Newark, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Customer Service Outsourcing50% Email Support Services50% Other -
UndisclosedUndisclosed10 - 49Mountain View, CA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Customer Service Outsourcing30% Email Support Services75% Other -
$50,000+< $25 / hr50 - 249San Jose, CA
Ability to deliver
21.2/40.016.6/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Customer Service Outsourcing25% Email Support Services80% Other -
UndisclosedUndisclosed2 - 9Napa, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Customer Service Outsourcing25% Email Support Services
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