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Top Back Office Outsourcing Companies

Ratings Updated: April 30, 2025

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2 Leaders 1 Contenders

3 Companies

Country: China

City: Nanjing

Services: Back Office Outsourcing

List of the Top Back Office Outsourcing Service Providers in China

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What are Featured Providers?
Satellite Office

4.5 1 review
Verified

Undisclosed

Undisclosed

1,000 - 9,999

Serves Nanjing, China

Services provided

40% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO)

20% HR Outsourcing +2 services

10% Customer Service Outsourcing

10% IT Staff Augmentation

Satellite Office is a Business Process Outsourcing (BPO) firm specializing in Offshore Administrative Services and Remote Office Support. Their services are highly praised, with over 90% of feedback emphasizing their exceptional recruitment, HR management, and clear communication. They are noted for transparency and cost efficiency, becoming a valued partner in clients' operations.

See all 1 projects
0 of 1 Back Office Outsourcing reviews are 5 stars

1 new review for Back Office Outsourcing in past 6 months

$1,000,000 – $9,999,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Back Office Outsourcing for AdTech Company

4.5 — Satellite Office provides offshore recruiting and HR management services for an adtech company. The team is in charge of recruiting, training, onboarding, and continuously managing staff members for Read more

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

Less than $10,000 (0)

$10,000 to $49,000 (0)

$50,000 to $199,999 (0)

$200,000 to $999,999 (0)

$10,000,000 + (0)

What Clients Have Said

Clients have praised Satellite Office for their transparency regarding costs and the overall value they provide. One client noted a significant reduction in overheads, allowing for better resource allocation and efficiency, stating they have spent approximately $500,000 annually since 2018. The partnership has been characterized by effective communication and a commitment to client needs, with one client emphasizing that Satellite Office has become a true partner rather than just a service provider.

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More responsive than most other service providers

Satellite Office is very responsive

They are a great candidate to start a conversation with. Send them a short message or project inquiry.

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Growth Hub

4.9 14 reviews
Premier Verified

Undisclosed

< $25 / hr

50 - 249

Serves Nanjing, China

Services provided

60% Back Office Outsourcing

25% AI Development

15% Data Annotation Services

Growth Hub is a Business Process Outsourcing (BPO) company specializing in Remote Back Office Solutions and Administrative Support Services. Across their reviews, they are consistently praised for their efficiency, accuracy, and quick turnaround, with 100% positive feedback. Clients highlight their ability to streamline processes and enhance data management, demonstrating a strong alignment with company values and delivering excellent value for the cost.

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4 of 4 Back Office Outsourcing reviews are 5 stars

2 new reviews for Back Office Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Back Office Outsourcing & Task Automation for Finance Firm

5.0 — Growth Hub helped integrate a finance firm's CRM with the Pitchbook platform in order to identify 15,000 companies. The team also built proprietary applications that automated the client's Read more

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Average Project Cost Breakdown

Less than $10,000 (5)

$10,000 to $49,000 (5)

$50,000 to $199,999 (3)

$200,000 to $999,999 (0)

$1,000,000 to $9,999,999 (0)

$10,000,000 + (0)

What Clients Have Said

Clients consistently praise Growth Hub for providing excellent value for money, noting that their pricing aligns well with budgets while delivering high-quality results. For instance, the Vice President of Portage Point Partners highlighted that Growth Hub offered 'good value for cost' and effectively automated processes, saving substantial internal hours. Similarly, the CEO of Pollen VC emphasized that Growth Hub exceeded expectations, making them a trusted advisor at a reasonable investment. Overall, the sentiment regarding cost and value is overwhelmingly positive.

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More responsive than most other service providers

Growth Hub is very responsive

They are a great candidate to start a conversation with. Send them a short message or project inquiry.

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Singapore (1)

United States (3)

England (7)

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Hugo Inc. | Top CX Provider

5.0 26 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Nanjing, China

Services provided

20% Back Office Outsourcing

40% Customer Service Outsourcing

20% Call Center Services +2 services

10% Content Moderation Services

10% Data Annotation Services

Hugo Inc. | Top CX Provider is a premier business process outsourcing company specializing in remote back office solutions and administrative support services. With 100% of reviews highlighting their efficiency, adaptability, and exceptional project management, Hugo has consistently improved back-office efficiency and compliance standards, achieving a 99.8% accuracy in order processing and reducing supplier onboarding time by 40%.

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Reviews mention Puts the customer first

Client feedback on Hugo emphasizes their strong commitment to customer-centricity. One client noted Hugo's 'exemplary project management' and 'proactive approach to communication,' which ensured timely deliveries and responsiveness to evolving needs. Another highlighted their '24/7 customer support,' significantly boosting satisfaction levels across diverse time zones. Overall, clients expressed a high satisfaction level with Hugo's adaptability and dedication to aligning with their values and objectives, reinforcing a positive sentiment towards the company's customer-first philosophy.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.

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Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.

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1 of 2 Back Office Outsourcing reviews are 5 stars

$50,000 – $199,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co

5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more

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1 of 1 reviews is 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 1 time in the past 6 months

Recent reviews highlight a strong positive sentiment towards Hugo Inc., particularly for their effectiveness in scaling global customer experience infrastructure and streamlining partner integration processes. Clients noted significant improvements, such as reducing partner integration time from three weeks to one and enhancing customer satisfaction scores. The team’s agility and ability to address complex issues with minimal oversight were particularly praised, establishing Hugo as a reliable partner in driving revenue growth and operational efficiency.

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France (1)

Kenya (3)

Netherlands (1)

United Arab Emirates (1)

United States (9)

England (1)

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Welsend

4.9 11 reviews

$50,000+

< $25 / hr

10,000+

Chu Zhou Shi, China

Services provided

10% Back Office Outsourcing

50% Customer Service Outsourcing

30% Call Center Services +1 service

10% CRM Consulting and SI

Welsend is a Business Process Outsourcing company specializing in Back Office Services and Administrative Support. They consistently deliver high-quality service, with reviews praising their superior project management and professionalism. Approximately 80% of reviews highlight their effective staffing solutions, although some suggest improvement in hiring capabilities. The company is noted for its reliable Remote Office Support and Offshore Back Office solutions.

See all 11 projects
Reviews mention High-quality work

Clients have consistently praised Welsend for their high-quality work, highlighting their professionalism and speed of execution. One client noted, 'We have already been impressed by the Welsend team's professionalism, speed of execution, and delivery quality.' Additionally, the management team was described as 'competent' and the service quality as 'excellent,' reinforcing the overall sentiment of satisfaction with the quality of work provided.

Outbound Call Support for Hotel Chain

5.0 Feb 15, 2022

They have a competent management team, excellent service quality, and truly a value for investment!

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2 of 2 Back Office Outsourcing reviews are 5 stars

$200,000 – $999,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Call Center Services for Airline

5.0 — Welsend had sent 300 staff members to provide call center services for an airline. These included project managers, operation managers, floor supervisors, team managers and more. Read more

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More responsive than most other service providers

Welsend is very responsive

They are a great candidate to start a conversation with. Send them a short message or project inquiry.

Get in Touch

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China (5)

Germany (1)

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Anhui Ranhe Information Technology Co., Ltd.

5.0 2 reviews

Undisclosed

Undisclosed

2 - 9

Wu Hu Shi, China

Services provided

50% Back Office Outsourcing

50% Call Center Services

Anhui Ranhe Information Technology Co., Ltd. offers customer service answering services and call center outsourcing solutions, demonstrating a high level of professionalism and efficiency. Reviews highlight the company's excellent service quality, efficient communication, and strong project management capabilities. Potential areas for improvement include enhancing cooperation, although overall feedback is positive and emphasizes their experienced service teams and system support.

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Featured

What are Featured Providers?

Smiles On Demand

Not yet reviewed
Verified

Undisclosed

< $25 / hr

1,000 - 9,999

Serves Nanjing, China

Services provided

30% Back Office Outsourcing

50% Customer Service Outsourcing

10% Content Moderation Services +1 service

10% Data Annotation Services

Our cost effective, customizable, and flexible outsourcing solutions quickly optimize your business operations. With the support of a dedicated customer service or back-office team you can
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Jiangsu Sowell Software Technology

Not yet reviewed

$1,000+

$300+ / hr

50 - 249

Nanjing Shi, China

Services provided

30% Back Office Outsourcing

40% Custom Software Development

30% IT Staff Augmentation

Founded in 2006, Jiangsu Sowell Software Technology is a software development company. Their services include Custom Software Development and Back Office Outsourcing.
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Welsend

2 Anhui Ranhe Information Technology Co., Ltd.

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 2 Back Office Outsourcing Service Providers in China

Welsend

$50,000+

< $25 / hr

10,000+

Chu Zhou Shi, China

Ability to deliver

34.1/40.0

15.8/20 Reviews

10/10 Clients & Experience

8.3/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

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Anhui Ranhe Information Technology Co., Ltd.

Undisclosed

Undisclosed

2 - 9

Wu Hu Shi, China

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Back Office Outsourcing

50% Other

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Jiangsu Sowell Software Technology

$1,000+

$300+ / hr

50 - 249

Nanjing Shi, China

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

30% Back Office Outsourcing

70% Other

View Profile Visit Website

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Top Back Office Outsourcing Companies

List of the Top Back Office Outsourcing Service Providers in China

Back Office Outsourcing for AdTech Company

Average Project Cost Breakdown

What Clients Have Said

Satellite Office is very responsive

Back Office Outsourcing & Task Automation for Finance Firm

Average Project Cost Breakdown

What Clients Have Said

Growth Hub is very responsive

Reviews mention Puts the customer first

Digital Marketing, SMM & SEO for Software Solutions Company

Customer Service Outsourcing for Gaming Company

Back Office Outsourcing for E-Commerce Co

Reviewed 1 time in the past 6 months

Reviews mention High-quality work

Outbound Call Support for Hotel Chain

Call Center Services for Airline

Welsend is very responsive