Top Back Office Outsourcing Companies
3 Companies
List of the Top Back Office Outsourcing Service Providers in China
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Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Serves Nanjing, ChinaServices provided
15% Back Office Outsourcing45% Customer Service Outsourcing40% Call Center ServicesSee all 16 projectsAssistring LLC is a Business Process Outsourcing (BPO) company specializing in back-office and customer service solutions, including multichannel support and call center operations. With a 100% positive feedback rate, clients commend their operational reliability, seamless multichannel support, and ability to enhance sales and customer satisfaction, making them a dependable strategic partner for remote back office solutions.
Reviews mention Communicative
The overall sentiment regarding Assistring LLC's communication is highly positive. Clients consistently praised their straightforward communication and regular updates, which fostered strong relationships and improved project efficiency. One client noted, "Their straightforward communication and frequent updates helped led to a strong relationship between the two agencies." Another remarked on their "excellent project management" and "effective communication channels," further emphasizing their commitment to addressing client needs promptly. This consistent feedback reflects a strong reputation for communicative proficiency across various projects.-
Call Center Services for Insurance Services Company
5.0 Oct 17, 2024Their project management was excellent as we had a smooth and efficient workflow with Assistring LLC. Our collaboration with them was characterized by an efficient communication, which was important in the execution of our projects. The team's dedication to meeting our specific needs and their approach to addressing challenges made a huge impact on the success of our collaboration.
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Call Center Services for Party Goods Retailer
5.0 Oct 14, 2024Our collaboration with Assistring LLC was smooth all through the project, with Assistring LLC's team ensuring Strategic communication, regular updates, and adaptability to meet our dynamic needs. Their team took time to understand Party City's unique brand standards and customer expectations, positioning their approach to match with our goals.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlighted Assistring LLC's competitive pricing and excellent value for money, emphasizing that their services fit within budget while delivering superior results. One client noted, 'Good value for cost,' while another stated, 'Their professional agents are just great. I am happy with them.' Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, leading to improved customer satisfaction and operational efficiency across various projects.Was this helpful?
More responsive than most other service providers
Get in TouchAssistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$50,000+< $25 / hr10,000+Chu Zhou Shi, China
Services provided
10% Back Office Outsourcing50% Customer Service Outsourcing30% Call Center Services +1 service10% CRM Consulting and SISee all 11 projectsWelsend is a Business Process Outsourcing company specializing in Back Office Services and Administrative Support. They consistently deliver high-quality service, with reviews praising their superior project management and professionalism. Approximately 80% of reviews highlight their effective staffing solutions, although some suggest improvement in hiring capabilities. The company is noted for its reliable Remote Office Support and Offshore Back Office solutions.
2 of 2 Back Office Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Call Center Services for Airline
5.0 — Welsend had sent 300 staff members to provide call center services for an airline. These included project managers, operation managers, floor supervisors, team managers and more. Read moreWas this helpful?
Industry Experience
Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors.
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Telecommunications Government Transportation Manufacturing Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.Was this helpful?
See All Locations (19)Chu Zhou Shi, China
Yang Zi Dong Lu
Chu Zhou Shi, China 239065751 - 1000
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UndisclosedUndisclosed2 - 9Wu Hu Shi, China
Services provided
50% Back Office Outsourcing50% Call Center ServicesSee all 2 projectsAnhui Ranhe Information Technology Co., Ltd. offers customer service answering services and call center outsourcing solutions, demonstrating a high level of professionalism and efficiency. Reviews highlight the company's excellent service quality, efficient communication, and strong project management capabilities. Potential areas for improvement include enhancing cooperation, although overall feedback is positive and emphasizes their experienced service teams and system support.
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$1,000+$300+ / hr50 - 249Nanjing Shi, China
Services provided
30% Back Office Outsourcing40% Custom Software Development30% IT Staff AugmentationFounded in 2006, Jiangsu Sowell Software Technology is a software development company. Their services include Custom Software Development and Back Office Outsourcing.
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List of the Top 2 Back Office Outsourcing Service Providers in China
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$50,000+< $25 / hr10,000+Chu Zhou Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Wu Hu Shi, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+$300+ / hr50 - 249Nanjing Shi, China
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Back Office Outsourcing70% Other
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