Top Customer Support Services in Atlanta
36 Companies
List of the Top Atlanta Customer Support Companies
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Atlanta, GAServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
Reviews mention Timely
Overall, client feedback regarding Hugo's timeliness is overwhelmingly positive. Clients consistently noted that Hugo delivered projects on time, contributing to their operational efficiency. One client highlighted that Hugo's team demonstrated a strong commitment to deadlines, while another stated they were able to scale operations and enhance support with timely responses. Additionally, a client emphasized the seamless adjustment to their needs, ensuring prompt deliveries without hassle. This dedication to timely execution has been a significant factor in establishing Hugo as a reliable partner.-
BPO & Customer Service Support for Financial Services Co
4.5 Jun 27, 2024Weekly reviews were efficient and effective, making Hugo an invaluable partner in simplifying operations and enhancing our capabilities. Their approach ensured that all tasks were completed on time, meeting our expectations consistently.
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Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.
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Digital Strategy for Environmental Solutions Platform
5.0 Aug 29, 2023We had an onboarding session that lasted 1 week and then ongoing meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow, ensuring that all steps were completed on schedule.
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Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Timely Delivery: Hugo consistently meets deadlines, driving project efficiency and creating capacity. Their proactive approach continuously improves workflows for optimal results, ensuring that all aspects of the project are completed on time.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
3 of 3 Atlanta-based reviews are 5 stars$50,000 – $199,999 avg. project cost for Customer Service Outsourcing services in AtlantaRead Similar ReviewsCustomer Service Outsourcing project highlight
CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read moreWas this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves Atlanta, GAServices provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center ServicesSee all 46 projectsHelpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.
Reviews mention Open to feedback
The overall sentiment regarding Helpware's openness to feedback is positive. Clients appreciate their willingness to listen and adapt, as evidenced by one client's note on their readiness to address ideas and provide quick responses. Although there were instances of misunderstanding task requests, the client emphasized that Helpware is always receptive to feedback, demonstrating a commitment to improving communication and project outcomes.-
Design & SMM for Graphic Design Firm & Online Shop
4.5 Jan 13, 2021The regularity of our communication motivates me to provide them with tasks and feedback to keep internal projects moving. At times there's a misunderstanding of my task request. I have to explain more completely using visuals in the Slack channel to get the project done. However, that's the nature of online interactions and would be an issue with any team during these times of working from home. They are always open to my feedback and quick to respond.
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Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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UndisclosedUndisclosed1,000 - 9,999Serves Atlanta, GAServices provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AISee all 37 projectsMindy Support is a Customer Service BPO specializing in multilingual customer support, call center outsourcing, and remote customer care services. Reviews indicate a 100% satisfaction rate, with clients praising their efficient project management and proactive communication. Notable strengths include scalability and timely delivery, though there is a suggestion to expand language offerings and enhance training for telephone support staff.
Industry Experience
Mindy Support has demonstrated significant expertise across various industries, primarily in Beauty, Automotive, eCommerce, IT Services, Software, Engineering, and Healthcare. Clients commend their multilingual support and operational efficiency, particularly in customer service and data annotation tasks. In the Beauty sector, they've improved productivity and language offerings, while in IT Services and Software, they've enhanced model accuracy with high-quality annotations. Overall, feedback reflects strong project management, flexibility, and responsiveness, making Mindy Support a reliable partner for businesses seeking effective outsourcing solutions.
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Beauty Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Information technology Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Mindy Support's competitive pricing and excellent value for money. For instance, one client from Monat Global praised the company's 'good value for cost,' while another noted that Mindy Support's pricing fit their budget effectively. Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the quality of service relative to costs, emphasizing that Mindy Support delivers quality results efficiently and affordably.Was this helpful?
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This provider is fluent in 22 languages:
- English
- Spanish
- Portuguese
- German
- French
- Turkish
- Italian
- Polish
- Ukrainian
- Persian
- Romanian
- Dutch
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Moneypenny USA (formerly VoiceNation)
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Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
10% Customer Service Outsourcing80% Call Center Services10% Sales OutsourcingSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a comprehensive call center and answering service provider, offering customized solutions such as call answering, call directing, live chat, and lead sorting. The feedback highlights a 99.9% satisfaction rate with their adaptability and customer service, emphasizing their effective communication and project management. Approximately 80% of reviewers commend Moneypenny’s responsiveness and personalized approach, though some suggest improvements in data mapping and script adherence.
Industry Experience
Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.Was this helpful?
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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)This provider is fluent in 2 languages:
- English
- Spanish
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$100,000+$50 - $99 / hr50 - 249Atlanta, GA
Services provided
25% Customer Service Outsourcing70% IT Staff Augmentation5% Back Office OutsourcingSee all 10 projectsPuzzle is a Customer Service BPO and staffing solution provider, known for building and managing customer service teams and offering staff augmentation. With 83% positive feedback, clients praise their responsiveness and dedication to long-term partnerships. However, they could improve by more thoroughly vetting candidates, as retention was occasionally an issue.
0 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Staff Augmentation for Appointment Scheduling Platform
4.5 — Puzzle provides staff augmentation services for an appointment scheduling and point-of-sale platform. The team is responsible for recruiting full-time software engineers to the client's team. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Puzzle's competitive pricing and strong value for money. Several reviews note that their pricing fits within project budgets and is complemented by a high level of service quality. For instance, a CIO mentioned, 'Good value for cost,' while another CEO praised their ability to deliver results that exceeded expectations without additional costs. Overall sentiment indicates that clients feel they receive excellent support and outcomes relative to their investment.Was this helpful?
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Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
4.9
Cost
5.0
Willing to Refer
5.0
Atlanta-based clients praise Puzzle for their expertise in software development, QA, and recruitment, delivering complex projects on time. They excel in technical hiring, product scaling, and platform maintenance, with strong project management and responsive communication, making them a reliable partner for diverse IT solutions.Read Local ReviewsWas this helpful?
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Featured
What are Featured Providers?
$1,000+Undisclosed250 - 999Serves Atlanta, GAServices provided
80% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center ServicesSee all 67 projectsTop Customer Service is a prominent provider of Customer Support Outsourcing and Call Center Solutions, offering services such as inbound call handling and customer inquiry management. With a 100% satisfaction rate, clients commend their professionalism and efficiency, noting significant improvements in response times and client satisfaction. Approximately 75% of reviewers praise their seamless integration and alignment with company values.
26 of 26 reviews are 5 stars16 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 26 Recent ReviewsReviewed 26 times in the past 6 months
In the past six months, client feedback for Top Customer Service has been overwhelmingly positive, highlighting their professionalism and responsiveness. Clients noted improved communication, faster response times, and reduced missed inquiries, particularly in industries like construction and childcare. Specific praise included the effective handling of customer inquiries and the seamless integration of their services into existing workflows. Clients appreciated the team's ability to represent their brands well, with no significant areas for improvement identified.Was this helpful?
25 of 25 Customer Service Outsourcing reviews are 5 stars16 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 25 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read moreWas this helpful?
Industry Experience
Top Customer Service has received positive feedback across various industries, including Electric, Home Services, Contracting, Education, Automotive, and Healthcare, highlighting their effective customer support and communication management. Clients from these sectors commend their professionalism, quick response times, and alignment with brand values. Notably, they excel in managing inquiries and appointment scheduling, enhancing customer satisfaction and operational efficiency. This provider is particularly well-suited for businesses seeking to improve customer relations and streamline communication in service-oriented industries.
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Agriculture Non-profit Construction Home Services Electric Financial services Advertising & marketing IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal ContractingWas this helpful?
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UndisclosedUndisclosed250 - 999Atlanta, GA
Services provided
10% Customer Service Outsourcing20% Custom Software Development20% IT Staff Augmentation +5 services15% Call Center Services10% Back Office Outsourcing10% IT Managed Services10% Mobile App Development5% Web DevelopmentTiburon Data LLC is a midsize IT staff augmentation company. They specialize in IT staff augmentation and Custom Software Development and were established in 2011.
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Undisclosed< $25 / hr50 - 249Atlanta, GA
Services provided
80% Customer Service Outsourcing20% Back Office OutsourcingSee all 1 projectsMagissistant provides customer support and virtual assistant services, assisting clients in managing day-to-day inquiries, onboarding, and back-office support. Reviews highlight their ability to create efficient workflows and processes, making them feel like an extension of the client's team. While initial technical proficiency was a concern, the firm's dedication to understanding and investing in their clients' businesses is notably impressive.
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$10,000+< $25 / hr1,000 - 9,999Norcross, GA
Services provided
20% Customer Service Outsourcing65% Call Center Services15% Finance & Accounting Outsourcing (FAO)See all 1 projectsRCC BPO is a call center and customer support company specializing in bilingual capabilities and AI-based quality assurance. Reviews indicate exceptional performance, with clients experiencing a 20% increase in NPS and a 15% reduction in onboarding time. Impressively, 100% of reviewers highlight their transparency and focus on process knowledge, with no notable areas for improvement.
0 of 1 reviews is 5 stars$200,000 – $999,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of RCC BPO highlight a strong positive sentiment from clients, emphasizing their effective bilingual support and AI-based quality assurance for banking services. A notable client reported a 20% improvement in NPS and a 15% reduction in onboarding time. Feedback also praised RCC BPO's structured project management and transparent communication. Overall, clients express high satisfaction with their commitment and value, with no significant areas for improvement identified.Was this helpful?
Industry Experience
RCC BPO demonstrates notable expertise in the Advertising & Marketing and BFSI sectors, providing bilingual call center and customer support services. Clients report a positive impact, including a 20% increase in NPS and a 15% reduction in onboarding time. Their strengths lie in structured project management and transparency, making them an excellent fit for companies seeking reliable customer support solutions in these industries.
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See All Locations (2)Norcross, GA
3150 Holcomb Bridge Road
Norcross, GA 300711001 - 2000
8552009170
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$1,000+< $25 / hr1,000 - 9,999Atlanta, GA
Services provided
44% Customer Service Outsourcing56% Back Office OutsourcingAthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (8)Atlanta, GA
675 Ponce de Leon Ave NE Suite 9000,
Atlanta, GA 30308501 - 750
470.237.1500
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UndisclosedUndisclosed50 - 249Morrow, GA
Services provided
100% Customer Service OutsourcingChime Solutions LLC is a Customer Service Outsourcing company. Located in Morrow, Georgia, the company provides Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Atlanta, GA
Services provided
100% Customer Service OutsourcingDonnelly Communications, Inc., a Customer Service Outsourcing company, was founded in 1981. They focuses on Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9Mableton, GA
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +2 services15% Social Media Marketing10% Sales OutsourcingFounded in 2023, Employy is a small Back Office Outsourcing company headquartered in Mableton, Georgia. Their team provides Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Atlanta, GA
Services provided
50% Customer Service Outsourcing50% Market ResearchChartwell, Inc. Is a Market Research and Customer Service Outsourcing company headquartered in Atlanta, Georgia. Launched in 1993, the team offers Market Research and Customer Service Outsourcing.
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$50,000+$200 - $300 / hr1,000 - 9,999Norcross, GA
Services provided
25% Customer Service Outsourcing35% Business Consulting15% Back Office Outsourcing +2 services15% Call Center Services10% Sales OutsourcingSequential Tech, a Business Consulting company, is based in Norcross, Georgia. The team offers Business Consulting and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Marietta, GA
Services provided
20% Customer Service Outsourcing20% AI Development20% Call Center Services +2 services20% IT Managed Services20% Mobile App DevelopmentMidsize IT managed services company 263Hub, is based in Marietta, Georgia and Harare, Zimbabwe. Their services include IT managed services and Mobile App Development.
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$1,000+< $25 / hr50 - 249Marietta, GA
Services provided
63% Customer Service Outsourcing37% Call Center ServicesAnswerPhone is a Customer Service Outsourcing company established in 1967. The firm offers Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (5)Marietta, GA
1395 South Marietta Parkway Bldg 500 Suite 212
Marietta, GA 300672 - 5
770.565.1415
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$10,000+< $25 / hr50 - 249Marietta, GA
Services provided
10% Customer Service Outsourcing75% Back Office Outsourcing15% Call Center ServicesSee all 2 projectsWith 24/7 Medical Billing Services, we offer end-to-end billing management for Physicians. If you are a doctor looking for help with Medicare or Medicaid reimbursement, look no more. Guaranteed
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$5,000+$25 - $49 / hr50 - 249Duluth, GA
Services provided
35% Customer Service Outsourcing35% Business Consulting30% Sales OutsourcingBusiness Consulting company Hermes Consultant is in Duluth, Georgia. The team focuses on Business Consulting and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Atlanta, GA
Services provided
25% Customer Service Outsourcing25% Advertising25% Branding +1 service25% Marketing StrategyPhoenix Brand Management Group is an Advertising company founded in 2010. In Atlanta, Georgia, the team provides Advertising and Branding.
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Undisclosed$25 - $49 / hr50 - 249Alpharetta, GA
Services provided
10% Customer Service Outsourcing40% Back Office Outsourcing37% Staffing +1 service13% RecruitingMy BTLR, a Back Office Outsourcing company, is in Alpharetta, Georgia. They specialize in Back Office Outsourcing and Staffing and were established in 2016.
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$1,000+Undisclosed10 - 49Atlanta, GA
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Executive Search20% StaffingEstablished in 2023, ESP Solutions LLC is a small Atlanta, Georgia-based call center company. Their team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Atlanta, GA
Services provided
25% Customer Service Outsourcing50% Public Relations25% Back Office OutsourcingSellerSmile is an Atlanta, Georgia-based PR firm. They specialize in Public Relations and Back Office Outsourcing and were founded in 2017.
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UndisclosedUndisclosed2 - 9Atlanta, GA
Services provided
25% Customer Service Outsourcing50% IT Managed Services25% IT Staff AugmentationBoost IT, LLC, an IT managed services company, was founded in 2000. They focuses on IT managed services and IT staff augmentation.
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UndisclosedUndisclosed50 - 249Alpharetta, GA
Services provided
25% Customer Service Outsourcing35% IT Managed Services20% Out of Home Design +1 service20% Video ProductionCALLAWAY SECURITY - ALPHARETTA & ATLANTA GA is an IT managed services company. Based in Alpharetta, Georgia, the company provides IT managed services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Atlanta, GA
Services provided
20% Customer Service Outsourcing20% Call Center Services20% Cloud Consulting & SI +2 services20% IT Managed Services20% IT Strategy ConsultingIntegral Choice, Inc. Is an IT strategy consulting company located in Atlanta, Georgia. They provide IT strategy consulting and cloud consulting & SI and were launched in 2003.
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Undisclosed< $25 / hr250 - 999Alpharetta, GA
Services provided
50% Customer Service Outsourcing50% Call Center ServicesInterboost Staffing Solutions is a call center and Customer Service Outsourcing company established in 2020. The team focuses on Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Alpharetta, GA
5905 Atlanta Highway Suite 101
Alpharetta, GA 3000410 - 15
+1 407-564-1327
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UndisclosedUndisclosed2 - 9Stone Mountain, GA
Services provided
50% Customer Service Outsourcing50% Call Center ServicesSocial Sophisticated, Inc is a small Stone Mountain, Georgia-based call center and Customer Service Outsourcing company. The team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Duluth, GA
Services provided
10% Customer Service Outsourcing50% Direct Marketing30% Call Center Services +1 service10% Sales OutsourcingCall2Dial Inc is a small Duluth, Georgia-based Direct Marketing company. The team provides Direct Marketing and Call Center Services.
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UndisclosedUndisclosed2 - 9Norcross, GA
Services provided
15% Customer Service Outsourcing25% Marketing Strategy15% Graphic Design +3 services15% Video Production15% Web Design15% Web DevelopmentFrenik Marketing Group is a Marketing Strategy company. The Norcross, Georgia-based company was established in 2013. Their team focuses on Marketing Strategy and Graphic Design.
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UndisclosedUndisclosed2 - 9Suwanee, GA
Services provided
50% Customer Service Outsourcing25% HR Outsourcing25% RecruitingAledium Call Center HR Services, a Customer Service Outsourcing company, was established in 2006. They provides Customer Service Outsourcing and Recruiting.
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UndisclosedUndisclosed50 - 249Atlanta, GA
Services provided
10% Customer Service Outsourcing20% Call Center Services20% Corporate Training & Coaching +4 services20% Market Research10% AI Development10% Business Consulting10% Sales OutsourcingFRONTLINE Selling, a Market Research company, is located in Atlanta, Georgia. Founded in 2002, the team specializes in Market Research and Call Center Services.
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UndisclosedUndisclosed2 - 9Roswell, GA
Services provided
25% Customer Service Outsourcing50% Call Center Services25% TranscriptionFounded in 2004, Contact Automation is a small answering service. Their team focuses on Call Center Services and Transcription.
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UndisclosedUndisclosed10 - 49Alpharetta, GA
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% HR Consulting +1 service25% StaffingCost Management Group, Inc. Is a Back Office Outsourcing company. Located in Alpharetta, Georgia, the team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Roswell, GA
Services provided
15% Customer Service Outsourcing35% AI Development35% Business Consulting +1 service15% Call Center ServicesFunction-AI, an AI development company, is in Roswell, Georgia. Their services include Artificial Intelligence and Business Consulting.
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UndisclosedUndisclosedFreelancerJasper, GA
Services provided
20% Customer Service Outsourcing20% AI Consulting20% AI Development +2 services20% Business Consulting20% Social Media MarketingBizBot Ninja is a social media marketing agency. The small Jasper, Georgia-based team focuses on Social Media Marketing and Artificial Intelligence. The company was founded in 2024.
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Undisclosed$50 - $99 / hrFreelancerAthens, GA
Services provided
25% Customer Service Outsourcing30% Social Media Marketing25% Event Marketing +1 service20% Business ConsultingEstablished in 2020, The Golden Solution LLC is a small Athens, Georgia-based social media marketing agency. Their team focuses on Social Media Marketing and Event Marketing.
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UndisclosedUndisclosed10 - 49Snellville, GA
Services provided
50% Customer Service Outsourcing50% Call Center ServicesSee all 1 projectsSouthwest Recovery Services is a debt collection agency that specializes in managing overdue accounts, updating billing details, and negotiating payments. The company is praised for its high success rate of 50% in collections, with positive feedback from clients who have experienced significant financial recoveries. Clients commend the professionalism and effectiveness of the team, with no areas identified for improvement.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback on Southwest Recovery Services highlights a strong performance in debt recovery, noting a 50% success rate and the recovery of substantial overdue amounts. The CMO of Status26 praised the team's effective communication and value for cost, emphasizing their ability to prevent account aging. The engagement has been ongoing since January 2020, with no suggested areas for improvement, reflecting overall client satisfaction with their services.Was this helpful?
Industry Experience
Southwest Recovery Services has garnered positive feedback primarily within the business services industry. Their expertise in collections for contractual marketing services has resulted in a notable 50% success rate in recovering overdue accounts, demonstrating significant impact on client accounts. Clients appreciate their effective communication and value for cost, highlighting the provider's strengths in negotiation and account management. Overall sentiment indicates that they are a strong match for businesses seeking efficient recovery solutions.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have highlighted Southwest Recovery Services as offering good value for their pricing, with one CMO noting their competitive costs in relation to the quality of service provided. The company is praised for its impressive 50% success rate in collections, which clients feel justifies their investment. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, indicating strong value for money.Was this helpful?
See All Locations (10)Snellville, GA
2330 Scenic Hwy
Snellville, GA 30078+1.470.563.8600
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UndisclosedUndisclosed50 - 249Athens, GA
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Compliance Consulting20% Sales OutsourcingConcierge Contact Center is a call center service. Their team is located in Athens, Georgia and specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Atlanta, GA
Services provided
25% Customer Service Outsourcing25% CRM Consulting and SI25% Corporate Training & Coaching +1 service25% UX/UI DesignCX Talks, an user experience agency, was established in 2017. The team focuses on UX/UI Design and Corporate Training & Coaching.
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Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
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Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 1 Atlanta Customer Support Companies
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$100,000+$50 - $99 / hr50 - 249Atlanta, GA
Ability to deliver
22.7/40.017.8/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed250 - 999Atlanta, GA
Ability to deliver
12.9/40.00/20 Reviews8/10 Clients & Experience4.9/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
Undisclosed< $25 / hr50 - 249Atlanta, GA
Ability to deliver
7.2/40.00/20 Reviews3.2/10 Clients & Experience4/10 Market PresenceService focus
80% Customer Service Outsourcing20% Other -
$10,000+< $25 / hr1,000 - 9,999Norcross, GA
Ability to deliver
20.7/40.015.4/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
Undisclosed< $25 / hr50 - 249Duluth, GA
Ability to deliver
31.1/40.014.6/20 Reviews6.6/10 Clients & Experience9.8/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr1,000 - 9,999Atlanta, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
44% Customer Service Outsourcing56% Other -
UndisclosedUndisclosed50 - 249Morrow, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Customer Service Outsourcing -
UndisclosedUndisclosed50 - 249Atlanta, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Customer Service Outsourcing -
$1,000+< $25 / hr2 - 9Mableton, GA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Atlanta, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$50,000+$200 - $300 / hr1,000 - 9,999Norcross, GA
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$1,000+< $25 / hr50 - 249Marietta, GA
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Marietta, GA
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
63% Customer Service Outsourcing37% Other -
$10,000+< $25 / hr50 - 249Marietta, GA
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$5,000+$25 - $49 / hr50 - 249Duluth, GA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
35% Customer Service Outsourcing65% Other -
UndisclosedUndisclosed10 - 49Atlanta, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other
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