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Top Customer Support Services in Atlanta

Ratings Updated: May 19, 2026

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Featured

What are Featured Providers?

Top Customer Service

5.0 68 reviews
Premier Verified

$1,000+

Undisclosed

250 - 999

Serves Atlanta, GA

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.

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27 of 27 reviews are 5 stars

16 new reviews for Customer Service Outsourcing services

$50,000 – $199,999 avg. project cost

Reviewed 27 times in the past 6 months
In the last six months, Top Customer Service received positive feedback for their professionalism, responsiveness, and effective communication. Clients noted improvements in handling inquiries, with one stating they experienced a 50% reduction in response times after implementing their services. Another client highlighted the team's ability to represent their brand voice accurately. While most reviews were favorable, some clients suggested enhancements in proactive content strategy and reporting details. Overall, the sentiment is overwhelmingly positive, showcasing their commitment to quality customer support.
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Industry Experience

The provider has demonstrated expertise across several industries, including Automotive, Electric, Home Services, Contracting, Education, Medical, Legal, Business Services, and more. Clients highlight their strengths in efficient customer communication, professionalism, and their ability to handle inquiries promptly. Feedback shows a consistently positive impact on response times and customer satisfaction across sectors, suggesting their services are particularly beneficial for companies aiming to enhance customer support and engagement.
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Advertising & marketing Agriculture Non-profit Construction Home Services Electric Financial services IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal Contracting

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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
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More responsive than most other service providers

Top Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Atlanta, GA

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.

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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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3 of 3 Atlanta-based reviews are 5 stars

$50,000 – $199,999 avg. project cost for Customer Service Outsourcing services in Atlanta

Customer Service Outsourcing project highlight

CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read more
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Helpware CX

4.8 47 reviews
Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Atlanta, GA

Services provided

50% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.

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Reviews mention Trustworthy
The overall sentiment regarding Helpware's trustworthiness is highly positive. Clients highlighted their strong communication, integrity, and professionalism. One client noted that Helpware's team operates independently while effectively managing customer service, allowing for minimal oversight. Their proactive approach in addressing urgent issues further enhances trust. Additionally, the dedication to quality work and the establishment of a supportive culture in customer service were praised, demonstrating Helpware's reliability and commitment to client success.

Customer Support for Lifestyle Product Supplier

5.0 Apr 4, 2019

Strong communication is a key characteristic of Helpware. In any case that lacks instructions, clear expectations, or procedures to follow, their team uses common sense and determination to deliver the best outcome possible. When an urgent problem arises that may damage our company, they alert us right away so we can take action. Otherwise, Helpware operates independently and continues to improve our positioning. We can trust them to handle our customer service side without much activity on our part.
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Industry Experience

Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Mindy Support

4.8 37 reviews
Premier Verified

Undisclosed

Undisclosed

1,000 - 9,999

Serves Atlanta, GA

Services provided

35% Customer Service Outsourcing

35% Data Annotation Services

30% Generative AI

Mindy Support is a Customer Support Outsourcing company specializing in multilingual call center solutions and customer care outsourcing. Reviews reflect an 80% positive sentiment, highlighting their strong project management, proactive communication, and efficient service delivery. Clients commend their value for cost and seamless onboarding, though some suggest expanding language offerings and improving staff training.

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Reviews mention Well-organized projects
Clients have expressed strong satisfaction with Mindy Support's project management, noting it as 'well-organized' and efficient. One client highlighted the 'seamless onboarding process' and timely deliverables, emphasizing the 'quick and clear communication' that facilitated a smooth workflow. Overall, the sentiment indicates that Mindy Support effectively meets client needs while maintaining a structured approach to project execution.

Customer Service Outsourcing for Home Technology Retailer

4.0 Nov 27, 2024

The project management was well-organized. Deliverables were consistently provided on time, and my needs were addressed promptly. I especially appreciated the quick and clear communication from my contact person, which made the process smooth and efficient.
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1 of 3 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Home Technology Retailer
4.0 — Mindy Support provides customer service support for a home technology retailer's Dutch customers via the service hotline. The team answers incoming calls, clarifies customers' requests, and Read more
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Industry Experience

Mindy Support has demonstrated expertise across multiple industries, including beauty, automotive, eCommerce, and technology. Clients commend their multilingual customer support and operational efficiency, particularly in the beauty and automotive sectors. In eCommerce and financial services, their data annotation capabilities have led to high model accuracy, while their agile project management is noted across various sectors. Overall, feedback indicates a strong sentiment of reliability and adaptability, making them a suitable partner for complex projects in diverse industries.
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Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Information technology Advertising & marketing Beauty

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Average Project Cost Breakdown

Less than $10,000 (13) $10,000 to $49,000 (7) $50,000 to $199,999 (2)

What Clients Have Said
Overall, clients express a highly positive sentiment regarding Mindy Support's cost and value for money. Many reviews highlight their competitive pricing and good value, with one client noting, 'Pricing fit our budget' and another stating, 'Good value for cost.' Clients appreciate the quality of service received relative to the fees paid, often emphasizing the balance between cost and service quality. However, a few reviews suggest that while the quality is commendable, there is potential for improvements in pricing flexibility.
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Moneypenny USA (formerly VoiceNation)

4.4 53 reviews

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Verified

Undisclosed

< $25 / hr

50 - 249

Duluth, GA

Services provided

10% Customer Service Outsourcing

80% Call Center Services

10% Sales Outsourcing

Moneypenny USA (formerly VoiceNation) is a call center service provider offering live receptionist and answering services tailored to various industries. The feedback reflects a strong emphasis on customer service, adaptability, and effective communication, with approximately 90% of reviews highlighting their responsiveness and professionalism. However, there are occasional concerns about service consistency and data management. Overall, the company is commended for significantly improving customer interaction and support.

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Reviews mention Communicative
Clients consistently highlight the exceptional communication skills of VoiceNation and Moneypenny. VoiceNation's responsiveness is praised, with one client noting they reply almost immediately to requests, ensuring efficient problem-solving. Similarly, Moneypenny's dedicated account managers provide timely responses, with no reported communication issues. Clients express confidence in the personalized attention they receive, which has significantly improved their customer service experience. Overall, the sentiment is overwhelmingly positive, emphasizing both companies' commitment to effective communication and client satisfaction.

Answering Services for Catering Company

5.0 Nov 26, 2019

After the initial stage, one of their representatives got in touch with me and started organizing. I have my own number with them that I can call. My account manager gets back to me within the day or by the next day. If it’s urgent and she’s not available, someone else gets back to me. There’s never been a communication issue.
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Call Center Services for Medical Staffing and Recruiting Co.

5.0 Apr 8, 2022

They’re outstanding with communication. They reply almost immediately to any requests of problems that we have and come up with answers very quickly. They manage our account through a dashboard on their side, but we don’t use any outside tools.
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0 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for Moneypenny USA highlight a generally positive sentiment, particularly praising their initial onboarding and customer service. Clients appreciated timely delivery of services, although some noted unexpected charges and inconsistent service quality over time. Specific feedback indicated a desire for improved ongoing customer support and clearer communication regarding terms of service. Overall, while the company demonstrates strong capabilities, there are areas identified for enhancement.
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Industry Experience

VoiceNation has demonstrated strong capabilities across various industries including medical staffing, mental health, business services, real estate, and construction. Clients consistently commend their responsiveness, adaptability, and ability to provide custom solutions tailored to specific needs. In the medical sector, they excel in handling call volumes efficiently, while in business services, their lead sorting has positively impacted client engagement. Overall, the sentiment is highly positive, indicating VoiceNation’s effectiveness as a reliable partner for organizations seeking quality call handling services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications Construction

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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Arvada, Colorado (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)

This provider is fluent in 2 languages:

English

Spanish

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Southwest Recovery Services

5.0 1 review
Verified

$5,000+

Undisclosed

10 - 49

Snellville, GA

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Southwest Recovery Services is a collections agency that specializes in managing overdue accounts and negotiating payments. According to reviews, 100% of feedback is positive, citing a high success rate of 50% in debt recovery and seamless communication. Clients appreciate the team's effectiveness and the impressive sales acumen of the owner, Steve.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Over the past six months, client feedback for Southwest Recovery Services reflects a positive sentiment, highlighting their effective collections strategies and high success rate of 50%. One client noted they recovered $3,000–$10,000 from overdue accounts, emphasizing the team's strong communication and proactive management. The owner, Steve, received particular praise for his salesmanship. Overall, clients express satisfaction with the value provided and see no areas for improvement.
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Industry Experience

Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions.
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Business services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value.
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Snellville, GA

2330 Scenic Hwy
Snellville, GA 30078

+1.470.563.8600

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Featured

What are Featured Providers?

Top Customer Service

5.0 68 reviews
Premier Verified

$1,000+

Undisclosed

250 - 999

Serves Atlanta, GA

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.

See all 68 projects

27 of 27 reviews are 5 stars

16 new reviews for Customer Service Outsourcing services

$50,000 – $199,999 avg. project cost

Reviewed 27 times in the past 6 months
In the last six months, Top Customer Service received positive feedback for their professionalism, responsiveness, and effective communication. Clients noted improvements in handling inquiries, with one stating they experienced a 50% reduction in response times after implementing their services. Another client highlighted the team's ability to represent their brand voice accurately. While most reviews were favorable, some clients suggested enhancements in proactive content strategy and reporting details. Overall, the sentiment is overwhelmingly positive, showcasing their commitment to quality customer support.
Read 27 Recent Reviews

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Industry Experience

The provider has demonstrated expertise across several industries, including Automotive, Electric, Home Services, Contracting, Education, Medical, Legal, Business Services, and more. Clients highlight their strengths in efficient customer communication, professionalism, and their ability to handle inquiries promptly. Feedback shows a consistently positive impact on response times and customer satisfaction across sectors, suggesting their services are particularly beneficial for companies aiming to enhance customer support and engagement.
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Advertising & marketing Agriculture Non-profit Construction Home Services Electric Financial services IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal Contracting

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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
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More responsive than most other service providers

Top Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Puzzle

5.0 10 reviews

$100,000+

$50 - $99 / hr

50 - 249

Atlanta, GA

Services provided

25% Customer Service Outsourcing

70% IT Staff Augmentation

5% Back Office Outsourcing

Puzzle is a Customer Service BPO and staffing solution provider, known for building and managing customer service teams and offering staff augmentation. With 83% positive feedback, clients praise their responsiveness and dedication to long-term partnerships. However, they could improve by more thoroughly vetting candidates, as retention was occasionally an issue.

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Reviews mention Hard working
Clients consistently highlight Puzzle's dedication and hard work in ensuring their success. One CEO noted, "They work hard to ensure their clients' success" and emphasized their genuine care for understanding project goals. Another feedback mentioned the founder's availability and responsiveness, showcasing a commitment to long-term partnerships. Overall, the sentiment reflects a strong appreciation for Puzzle's diligent efforts, although some areas for improvement in candidate vetting were suggested.

Staff Augmentation for Appointment Scheduling Platform

4.5 Aug 26, 2023

Puzzle is extremely responsive. Carlos, the founder, makes himself available at virtually any time and cares deeply about the success of the project and his customers. They work hard to ensure their clients' success. They genuinely care and spend time understanding our goals to ensure they can help us meet them.
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Mobile App Development for Booking Services Marketplace

5.0 Apr 17, 2023

Overall they went over and beyond to make sure things were moving along consistently and if there were any issues with any of the team members, they were quick to resolve and discuss. The team worked really hard and was quite involved. They were very responsive and really cared about ensuring we had a positive experience.
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Industry Experience

Puzzle has received positive feedback across various industries, including IT Services, Information Technology, Software, and Business Services. Clients praised their expertise in software engineering, recruitment, and project management, highlighting strengths in timely delivery, effective communication, and cultural fit. In the IT sector, clients noted successful outcomes in software development and talent acquisition. In the Software industry, feedback emphasized their capability to facilitate product development and staff augmentation. Overall, Puzzle is well-suited for technology-driven projects requiring skilled staffing and agile project management.
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IT Services Information technology Software Business services Other Industry

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Average Project Cost Breakdown

$50,000 to $199,999 (3) Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Puzzle's competitive pricing and strong value for money. Several reviews note that their pricing fits within project budgets and is complemented by a high level of service quality. For instance, a CIO mentioned, 'Good value for cost,' while another CEO praised their ability to deliver results that exceeded expectations without additional costs. Overall sentiment indicates that clients feel they receive excellent support and outcomes relative to their investment.
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Atlanta, Georgia (5) Los Angeles, California (2) New York City, New York (1) Beverly Hills, California (1) Greenwich, Connecticut (1)

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Tiburon Data LLC

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Atlanta, GA

Services provided

10% Customer Service Outsourcing

20% Custom Software Development

20% IT Staff Augmentation +5 services

15% Call Center Services

10% Back Office Outsourcing

10% IT Managed Services

10% Mobile App Development

5% Web Development

Tiburon Data LLC is a midsize IT staff augmentation company. They specialize in IT staff augmentation and Custom Software Development and were established in 2011.
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Magissistant

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

Atlanta, GA

Services provided

80% Customer Service Outsourcing

20% Back Office Outsourcing

Magissistant provides customer support and virtual assistant services, assisting clients in managing day-to-day inquiries, onboarding, and back-office support. Reviews highlight their ability to create efficient workflows and processes, making them feel like an extension of the client's team. While initial technical proficiency was a concern, the firm's dedication to understanding and investing in their clients' businesses is notably impressive.

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RCC BPO

4.5 1 review

$10,000+

< $25 / hr

1,000 - 9,999

Norcross, GA

Services provided

20% Customer Service Outsourcing

65% Call Center Services

15% Finance & Accounting Outsourcing (FAO)

RCC BPO is a customer support and call center service provider specializing in bilingual capabilities and AI-based quality assurance. Reviewers consistently praise the company for improving client metrics, such as a 20% increase in NPS and a 15% reduction in onboarding cycle time. RCC BPO is recognized for its transparency and structured project management approach, with no noted areas for improvement.

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0 of 1 reviews is 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, RCC BPO has received positive feedback for their call center and customer support services, particularly in the BFSI sector. A client noted a 20% increase in NPS and a 15% reduction in onboarding time due to RCC BPO's effective support. The company's structured project management and transparency were highlighted as impressive, with no significant areas for improvement identified. Overall, clients express strong satisfaction with RCC BPO's performance and value.
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Industry Experience

RCC BPO demonstrates notable expertise in the Advertising & Marketing and BFSI sectors, providing bilingual call center and customer support services. Clients report a positive impact, including a 20% increase in NPS and a 15% reduction in onboarding time. Their strengths lie in structured project management and transparency, making them an excellent fit for companies seeking reliable customer support solutions in these industries.
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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed strong satisfaction with RCC BPO's cost-effectiveness, noting that their pricing aligns well with budget expectations while delivering significant value. One client highlighted that RCC BPO was chosen for their competitive pricing and culture fit, ultimately investing around $1.5 million. The positive feedback emphasizes improved client metrics, such as a 20% increase in NPS and enhanced productivity, reinforcing the overall sentiment of good value for the services provided.
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Norcross, GA

3150 Holcomb Bridge Road
Norcross, GA 30071
1001 - 2000

8552009170

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DentalBase

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Atlanta, GA

Services provided

20% Customer Service Outsourcing

20% AI Agents

20% AI Development +3 services

20% Advertising

10% Marketing Strategy

10% Social Media Marketing

DentalBase is an Advertising company. Headquartered in Atlanta, Georgia, the team specializes in Advertising and AI Agents.
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AthenaHealth

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Atlanta, GA

Services provided

44% Customer Service Outsourcing

56% Back Office Outsourcing

AthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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Atlanta, GA

675 Ponce de Leon Ave NE Suite 9000,
Atlanta, GA 30308
501 - 750

470.237.1500

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Chime Solutions LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Morrow, GA

Services provided

100% Customer Service Outsourcing

Chime Solutions LLC is a Customer Service Outsourcing company. Located in Morrow, Georgia, the company provides Customer Service Outsourcing.
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Donnelly Communications, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Atlanta, GA

Services provided

100% Customer Service Outsourcing

Donnelly Communications, Inc., a Customer Service Outsourcing company, was founded in 1981. They focuses on Customer Service Outsourcing.
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Employy

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Mableton, GA

Services provided

20% Customer Service Outsourcing

40% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +2 services

15% Social Media Marketing

10% Sales Outsourcing

Founded in 2023, Employy is a small Back Office Outsourcing company headquartered in Mableton, Georgia. Their team provides Back Office Outsourcing and Customer Service Outsourcing.
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Chartwell, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Atlanta, GA

Services provided

50% Customer Service Outsourcing

50% Market Research

Chartwell, Inc. Is a Market Research and Customer Service Outsourcing company headquartered in Atlanta, Georgia. Launched in 1993, the team offers Market Research and Customer Service Outsourcing.
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Sequential Tech

Not yet reviewed

$50,000+

$200 - $300 / hr

1,000 - 9,999

Norcross, GA

Services provided

25% Customer Service Outsourcing

35% Business Consulting

15% Back Office Outsourcing +2 services

15% Call Center Services

10% Sales Outsourcing

Sequential Tech, a Business Consulting company, is based in Norcross, Georgia. The team offers Business Consulting and Customer Service Outsourcing.
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263Hub

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Marietta, GA

Services provided

20% Customer Service Outsourcing

20% AI Development

20% Call Center Services +2 services

20% IT Managed Services

20% Mobile App Development

Midsize IT managed services company 263Hub, is based in Marietta, Georgia and Harare, Zimbabwe. Their services include IT managed services and Mobile App Development.
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AnswerPhone

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Marietta, GA

Services provided

63% Customer Service Outsourcing

37% Call Center Services

AnswerPhone is a Customer Service Outsourcing company established in 1967. The firm offers Customer Service Outsourcing and Call Center Services.
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Marietta, GA

1395 South Marietta Parkway Bldg 500 Suite 212
Marietta, GA 30067
2 - 5

770.565.1415

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24/7 Medical Billing Services

5.0 2 reviews

$10,000+

< $25 / hr

50 - 249

Marietta, GA

Services provided

10% Customer Service Outsourcing

75% Back Office Outsourcing

15% Call Center Services

With 24/7 Medical Billing Services, we offer end-to-end billing management for Physicians. If you are a doctor looking for help with Medicare or Medicaid reimbursement, look no more. Guaranteed
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Hermes Consultant

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Duluth, GA

Services provided

35% Customer Service Outsourcing

35% Business Consulting

30% Sales Outsourcing

Business Consulting company Hermes Consultant is in Duluth, Georgia. The team focuses on Business Consulting and Customer Service Outsourcing.
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Phoenix Brand Management Group

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Atlanta, GA

Services provided

25% Customer Service Outsourcing

25% Advertising

25% Branding +1 service

25% Marketing Strategy

Phoenix Brand Management Group is an Advertising company founded in 2010. In Atlanta, Georgia, the team provides Advertising and Branding.
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My BTLR

Not yet reviewed

Undisclosed

$25 - $49 / hr

50 - 249

Alpharetta, GA

Services provided

10% Customer Service Outsourcing

40% Back Office Outsourcing

37% Staffing +1 service

13% Recruiting

My BTLR, a Back Office Outsourcing company, is in Alpharetta, Georgia. They specialize in Back Office Outsourcing and Staffing and were established in 2016.
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ESP Solutions LLC

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Atlanta, GA

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2 services

20% Executive Search

20% Staffing

Established in 2023, ESP Solutions LLC is a small Atlanta, Georgia-based call center company. Their team specializes in Call Center Services and Back Office Outsourcing.
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SellerSmile

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Atlanta, GA

Services provided

25% Customer Service Outsourcing

50% Public Relations

25% Back Office Outsourcing

SellerSmile is an Atlanta, Georgia-based PR firm. They specialize in Public Relations and Back Office Outsourcing and were founded in 2017.
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Boost IT, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Atlanta, GA

Services provided

25% Customer Service Outsourcing

50% IT Managed Services

25% IT Staff Augmentation

Boost IT, LLC, an IT managed services company, was founded in 2000. They focuses on IT managed services and IT staff augmentation.
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CALLAWAY SECURITY - ALPHARETTA & ATLANTA GA

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Alpharetta, GA

Services provided

25% Customer Service Outsourcing

35% IT Managed Services

20% Out of Home Design +1 service

20% Video Production

CALLAWAY SECURITY - ALPHARETTA & ATLANTA GA is an IT managed services company. Based in Alpharetta, Georgia, the company provides IT managed services and Customer Service Outsourcing.
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Integral Choice, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Atlanta, GA

Services provided

20% Customer Service Outsourcing

20% Call Center Services

20% Cloud Consulting & SI +2 services

20% IT Managed Services

20% IT Strategy Consulting

Integral Choice, Inc. Is an IT strategy consulting company located in Atlanta, Georgia. They provide IT strategy consulting and cloud consulting & SI and were launched in 2003.
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Interboost Staffing Solutions

Not yet reviewed

Undisclosed

< $25 / hr

250 - 999

Alpharetta, GA

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Interboost Staffing Solutions is a call center and Customer Service Outsourcing company established in 2020. The team focuses on Call Center Services and Customer Service Outsourcing.
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Alpharetta, GA

5905 Atlanta Highway Suite 101
Alpharetta, GA 30004
10 - 15

+1 407-564-1327

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Social Sophisticated, Inc

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Stone Mountain, GA

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Social Sophisticated, Inc is a small Stone Mountain, Georgia-based call center and Customer Service Outsourcing company. The team provides Call Center Services and Customer Service Outsourcing.
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Call2Dial Inc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Duluth, GA

Services provided

10% Customer Service Outsourcing

50% Direct Marketing

30% Call Center Services +1 service

10% Sales Outsourcing

Call2Dial Inc is a small Duluth, Georgia-based Direct Marketing company. The team provides Direct Marketing and Call Center Services.
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Frenik Marketing Group

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Norcross, GA

Services provided

15% Customer Service Outsourcing

25% Marketing Strategy

15% Graphic Design +3 services

15% Video Production

15% Web Design

15% Web Development

Frenik Marketing Group is a Marketing Strategy company. The Norcross, Georgia-based company was established in 2013. Their team focuses on Marketing Strategy and Graphic Design.
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FRONTLINE Selling

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Atlanta, GA

Services provided

10% Customer Service Outsourcing

20% Call Center Services

20% Corporate Training & Coaching +4 services

20% Market Research

10% AI Development

10% Business Consulting

10% Sales Outsourcing

FRONTLINE Selling, a Market Research company, is located in Atlanta, Georgia. Founded in 2002, the team specializes in Market Research and Call Center Services.
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Contact Automation

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Roswell, GA

Services provided

25% Customer Service Outsourcing

50% Call Center Services

25% Transcription

Founded in 2004, Contact Automation is a small answering service. Their team focuses on Call Center Services and Transcription.
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Cost Management Group, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Alpharetta, GA

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% HR Consulting +1 service

25% Staffing

Cost Management Group, Inc. Is a Back Office Outsourcing company. Located in Alpharetta, Georgia, the team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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Function-AI

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Roswell, GA

Services provided

15% Customer Service Outsourcing

35% AI Development

35% Business Consulting +1 service

15% Call Center Services

Function-AI, an AI development company, is in Roswell, Georgia. Their services include Artificial Intelligence and Business Consulting.
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BizBot Ninja

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Jasper, GA

Services provided

20% Customer Service Outsourcing

20% AI Consulting

20% AI Development +2 services

20% Business Consulting

20% Social Media Marketing

BizBot Ninja is a social media marketing agency. The small Jasper, Georgia-based team focuses on Social Media Marketing and Artificial Intelligence. The company was founded in 2024.
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The Golden Solution LLC

Not yet reviewed

Undisclosed

$50 - $99 / hr

Freelancer

Athens, GA

Services provided

25% Customer Service Outsourcing

30% Social Media Marketing

25% Event Marketing +1 service

20% Business Consulting

Established in 2020, The Golden Solution LLC is a small Athens, Georgia-based social media marketing agency. Their team focuses on Social Media Marketing and Event Marketing.
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Concierge Contact Center

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Athens, GA

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2 services

20% Compliance Consulting

20% Sales Outsourcing

Concierge Contact Center is a call center service. Their team is located in Athens, Georgia and specializes in Call Center Services and Back Office Outsourcing.
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CX Talks

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Atlanta, GA

Services provided

25% Customer Service Outsourcing

25% CRM Consulting and SI

25% Corporate Training & Coaching +1 service

25% UX/UI Design

CX Talks, an user experience agency, was established in 2017. The team focuses on UX/UI Design and Corporate Training & Coaching.
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Top Customer Support Services in Atlanta

List of the Top Atlanta Customer Support Companies

Reviewed 27 times in the past 6 months

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Top Customer Service is very responsive

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CX Outsourcing for Financial Services Firm

Reviews mention Trustworthy

Customer Support for Lifestyle Product Supplier

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Helpware CX is very responsive

Reviews mention Well-organized projects

Customer Service Outsourcing for Home Technology Retailer

Customer Service Outsourcing for Home Technology Retailer

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Reviews mention Communicative

Answering Services for Catering Company

Call Center Services for Medical Staffing and Recruiting Co.

Reviewed 1 time in the past 6 months

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Reviewed 1 time in the past 6 months

Industry Experience

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Reviewed 27 times in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Top Customer Service is very responsive

Reviews mention Hard working

Staff Augmentation for Appointment Scheduling Platform

Mobile App Development for Booking Services Marketplace

Industry Experience

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Reviewed 1 time in the past 6 months

Industry Experience

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What Clients Have Said

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List of the Top 1 Atlanta Customer Support Companies