Top Customer Support Services in Atlanta
35 Companies
List of the Top Atlanta Customer Support Companies
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What are Featured Providers?
$1,000+Undisclosed250 - 999Serves Atlanta, GAServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.
Reviews mention Timely
The sentiment regarding timeliness in client feedback for Top Customer Service is overwhelmingly positive. Clients consistently noted improved response times and efficient handling of inquiries. For instance, the Marketing Director of XD Roofing highlighted 'faster response times' and noted that their team 'adapted well to our service requirements.' Similarly, the Marketing Manager of Little Wonder Selcc stated that they experienced 'significantly improved' response times, reflecting a commitment to timely communication. Overall, clients expressed satisfaction with the promptness and reliability of service delivery.-
Call Center & Customer Support for Chimney Cleaning Company
5.0 Jun 20, 2025Our techs are very happy with them because they keep the customer updated about techs and confirm them for jobs a day ahead which helped us gain more jobs and they also good with closing estimates. Yes, they are always on time. They understand the value of time and help our techs all the time.
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Tech Support & Customer Service for an AI-Based Hiring Co
5.0 Jun 27, 2025Top Customer Service meets deadlines. We use an in-house management system, and we communicate via Slack.
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Customer Support Services for Credit Union
5.0 Jul 25, 2025Because their staff was always accessible and the project manager made sure everything proceeded according to plan, the project went smoothly. They addressed any issues we had during the project and made changes as needed.
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Customer Service for Nonprofit Organization
5.0 Dec 3, 2025Project management was smooth. They delivered reports on time, followed our internal guidelines, and met the agreed SLAs without issue.
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Customer Support Portal Dev & Design for Appliance Repair Co
5.0 Dec 6, 2025Top Customer Service provided a clear timeline and milestone schedule, and each deliverable was delivered on or before the agreed deadlines. Weekly progress meetings helped keep things transparent.
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26 of 26 reviews are 5 stars15 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 26 Recent ReviewsReviewed 26 times in the past 6 months
In the past six months, Top Customer Service has received overwhelmingly positive feedback from clients across various industries. Reviewers praised their professionalism, timely responses, and ability to represent brands effectively. For instance, a CEO noted immediate improvements in lead inquiries and website engagement due to enhanced content quality. Another client highlighted a significant reduction in missed calls and improved customer satisfaction. Overall, clients expressed high satisfaction with the service, citing strong communication and organizational skills, with minimal suggestions for improvement.Was this helpful?
25 of 25 Customer Service Outsourcing reviews are 5 stars16 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 25 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Atlanta, GAServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
Reviews mention Well-executed projects
Hugo has received overwhelmingly positive feedback regarding their execution of projects. Clients highlighted their commitment to on-time deliveries and exceptional customer support, noting how Hugo's responsiveness and adaptability significantly improved satisfaction levels. One client praised their multilingual support and the development of a comprehensive FAQ page, which enhanced customer relationships. Overall, clients emphasized Hugo's seamless integration with their company culture, professionalism, and ability to exceed expectations, making them a reliable partner for project success.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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3 of 3 Atlanta-based reviews are 5 stars$50,000 – $199,999 avg. project cost for Customer Service Outsourcing services in AtlantaRead Similar ReviewsCustomer Service Outsourcing project highlight
CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read moreWas this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves Atlanta, GAServices provided
50% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a Customer Service BPO company specializing in Outsourced Customer Support and Call Center Solutions. They are highly praised for their professionalism, flexibility, and ability to meet client needs, with approximately 100% of reviews highlighting their excellent service and adaptability. Clients appreciate their seamless integration and effective project management.
Reviews mention Professional
Clients consistently commend Helpware for their professionalism and effective communication. One client noted their team as 'patient, professional, and polite,' while another highlighted their 'enthusiastic and proactive approach' to feedback and project management. Additionally, Helpware's agents have been described as 'adept' and 'committed,' contributing to high-quality outcomes and a seamless collaboration. Overall, the sentiment is overwhelmingly positive, reflecting a strong fit for client needs.-
Customer Service Outsourcing for Parking Software Company
5.0 Feb 12, 2024We’ve been impressed by how they deal with clients. They’re patient, professional, and polite. Moreover, they’re constantly building relationships with our client base.
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Call Center Services for Hotel Booking Software Company
5.0 Aug 21, 2023The management team is helpful, friendly, and professional. The agents are also adept at what they do and curious to learn more and more about our business.
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Staffing for Article Engagement Specialists
4.0 Oct 5, 2018The team is extremely friendly and professional in all that they do. They are very easy to contact and maintain communication with.
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Industry Experience
Helpware has demonstrated expertise across various industries, including Information Technology, Healthcare, eCommerce, Automotive, and Media. Clients praise their effective project management, quick adaptability, and high-quality service delivery. In Information Technology, they excelled in cybersecurity and technical support, while in Healthcare, they improved patient acquisition and streamlined processes. In eCommerce, Helpware enhanced customer service responsiveness. Overall, their strengths lie in customer support, operational efficiency, and a dedication to aligning with client values and goals.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Helpware's cost and value for money is overwhelmingly positive. Many clients highlighted that Helpware's pricing fits their budget while providing excellent service quality. For instance, one CEO noted that Helpware offered 'good value for cost,' and another emphasized that Helpware's 'affordable' services contributed significantly to their operational efficiency. Overall, clients appreciate the balance of competitive pricing and high-quality deliverables, reinforcing Helpware's reputation as a cost-effective partner.Was this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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UndisclosedUndisclosed1,000 - 9,999Serves Atlanta, GAServices provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AISee all 37 projectsMindy Support is a Customer Service BPO specializing in multilingual customer support and call center solutions. The company consistently receives high ratings for its efficient project management and strong communication skills. Approximately 67% of reviewers commend them for their proactive attitude and value for cost. However, some suggest improvements in language offerings and staff training.
Reviews mention Detail-oriented
Clients have consistently highlighted Mindy Support's detail-oriented approach, noting that their attention to detail significantly enhances the quality of work. One client mentioned, 'Everything is clear because they pay attention to details,' reflecting a strong overall sentiment of satisfaction. This meticulousness in their processes contributes positively to project outcomes, although some clients have indicated that pricing could be more competitive.-
Data Annotation Services for Computer Software Company
4.0 Oct 5, 2021Everything is clear because they pay attention to details.
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1 of 3 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Technology Retailer
4.0 — Mindy Support provides customer service support for a home technology retailer's Dutch customers via the service hotline. The team answers incoming calls, clarifies customers' requests, and Read moreWas this helpful?
Industry Experience
Mindy Support has demonstrated strong capabilities across multiple industries, including Automotive, eCommerce, Financial Services, and Beauty. They provide exceptional multilingual customer support and data annotation services, with consistent positive feedback highlighting their responsiveness, cost-effectiveness, and quality of service. Clients in Automotive and Beauty noted significant improvements in operational efficiency and customer satisfaction. Overall, Mindy Support is well-suited for projects involving customer care, data annotation, and tech-driven solutions.
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Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Information technology Advertising & marketing BeautyWas this helpful?
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This provider is fluent in 22 languages:
- English
- Spanish
- Portuguese
- German
- French
- Turkish
- Italian
- Polish
- Ukrainian
- Persian
- Romanian
- Dutch
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Moneypenny USA (formerly VoiceNation)
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Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
10% Customer Service Outsourcing80% Call Center Services10% Sales OutsourcingSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a call center service provider offering live receptionist and answering services tailored to various industries. The feedback reflects a strong emphasis on customer service, adaptability, and effective communication, with approximately 90% of reviews highlighting their responsiveness and professionalism. However, there are occasional concerns about service consistency and data management. Overall, the company is commended for significantly improving customer interaction and support.
Reviews mention Adaptable
Clients have highlighted the adaptability of the service provider, noting it as a 'good affordable and adaptable solution' to their inbound service needs. The ability to respond quickly and fit budget constraints has been appreciated, particularly in the context of a downsized operation. Overall sentiment reflects satisfaction with the provider's flexible approach, although there is a suggestion for improvement in response times for billing inquiries.-
Answering Services for SMB
4.0 Aug 12, 2017Moneypenny offers a good affordable and adaptable solution. They have improved revenue due to new business calls effectively answered and dispersed.
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0 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback for Moneypenny USA highlights a generally positive experience, particularly with their onboarding and initial customer service. Clients appreciated the timely delivery of services, though concerns were raised about inconsistent customer service and unclear communication post-onboarding. One client noted unexpected charges and a decline in service quality over time. Overall, sentiment reflects satisfaction with initial interactions but suggests room for improvement in ongoing support and transparency.Was this helpful?
Industry Experience
VoiceNation has demonstrated strong capabilities across various industries including medical staffing, mental health, business services, real estate, and construction. Clients consistently commend their responsiveness, adaptability, and ability to provide custom solutions tailored to specific needs. In the medical sector, they excel in handling call volumes efficiently, while in business services, their lead sorting has positively impacted client engagement. Overall, the sentiment is highly positive, indicating VoiceNation’s effectiveness as a reliable partner for organizations seeking quality call handling services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications ConstructionWas this helpful?
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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Arvada, Colorado (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)This provider is fluent in 2 languages:
- English
- Spanish
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$5,000+Undisclosed10 - 49Snellville, GA
Services provided
50% Customer Service Outsourcing50% Call Center ServicesSee all 1 projectsSouthwest Recovery Services is a collections agency that specializes in managing overdue accounts and negotiating payments. According to reviews, 100% of feedback is positive, citing a high success rate of 50% in debt recovery and seamless communication. Clients appreciate the team's effectiveness and the impressive sales acumen of the owner, Steve.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback for Southwest Recovery Services highlights a strong performance in collections, with a reported 50% success rate in recovering overdue payments. One client praised the team's effective communication and the owner's sales acumen, noting significant recoveries of $3,000 to $10,000 from delinquent accounts. Overall sentiment is highly positive, with no suggested areas for improvement, indicating satisfaction with their services.Was this helpful?
Industry Experience
Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions.
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Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value.Was this helpful?
See All Locations (10)Snellville, GA
2330 Scenic Hwy
Snellville, GA 30078+1.470.563.8600
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Featured
What are Featured Providers?
$1,000+Undisclosed250 - 999Serves Atlanta, GAServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.
Reviews mention Timely
The sentiment regarding timeliness in client feedback for Top Customer Service is overwhelmingly positive. Clients consistently noted improved response times and efficient handling of inquiries. For instance, the Marketing Director of XD Roofing highlighted 'faster response times' and noted that their team 'adapted well to our service requirements.' Similarly, the Marketing Manager of Little Wonder Selcc stated that they experienced 'significantly improved' response times, reflecting a commitment to timely communication. Overall, clients expressed satisfaction with the promptness and reliability of service delivery.-
Call Center & Customer Support for Chimney Cleaning Company
5.0 Jun 20, 2025Our techs are very happy with them because they keep the customer updated about techs and confirm them for jobs a day ahead which helped us gain more jobs and they also good with closing estimates. Yes, they are always on time. They understand the value of time and help our techs all the time.
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Tech Support & Customer Service for an AI-Based Hiring Co
5.0 Jun 27, 2025Top Customer Service meets deadlines. We use an in-house management system, and we communicate via Slack.
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Customer Support Services for Credit Union
5.0 Jul 25, 2025Because their staff was always accessible and the project manager made sure everything proceeded according to plan, the project went smoothly. They addressed any issues we had during the project and made changes as needed.
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Customer Service for Nonprofit Organization
5.0 Dec 3, 2025Project management was smooth. They delivered reports on time, followed our internal guidelines, and met the agreed SLAs without issue.
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Customer Support Portal Dev & Design for Appliance Repair Co
5.0 Dec 6, 2025Top Customer Service provided a clear timeline and milestone schedule, and each deliverable was delivered on or before the agreed deadlines. Weekly progress meetings helped keep things transparent.
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26 of 26 reviews are 5 stars15 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 26 Recent ReviewsReviewed 26 times in the past 6 months
In the past six months, Top Customer Service has received overwhelmingly positive feedback from clients across various industries. Reviewers praised their professionalism, timely responses, and ability to represent brands effectively. For instance, a CEO noted immediate improvements in lead inquiries and website engagement due to enhanced content quality. Another client highlighted a significant reduction in missed calls and improved customer satisfaction. Overall, clients expressed high satisfaction with the service, citing strong communication and organizational skills, with minimal suggestions for improvement.Was this helpful?
25 of 25 Customer Service Outsourcing reviews are 5 stars16 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 25 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
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$100,000+$50 - $99 / hr50 - 249Atlanta, GA
Services provided
25% Customer Service Outsourcing70% IT Staff Augmentation5% Back Office OutsourcingSee all 10 projectsPuzzle is a Customer Service BPO and staffing solution provider, known for building and managing customer service teams and offering staff augmentation. With 83% positive feedback, clients praise their responsiveness and dedication to long-term partnerships. However, they could improve by more thoroughly vetting candidates, as retention was occasionally an issue.
Reviews mention Communicative
The overall sentiment regarding communication with Puzzle is highly positive. Clients consistently praised the team's communicative nature, noting their responsiveness and availability. For instance, one client emphasized that Puzzle was 'very communicative, available, and flexible,' while another highlighted their 'excellent project management' and clear, regular updates. Additionally, a suggestion for improvement from a client was minor, indicating that the communication process was largely effective. This feedback underscores Puzzle's commitment to maintaining strong client relationships through proactive communication.-
Staff Augmentation for E-Commerce Service Provider
5.0 Mar 1, 2022Puzzle has performed very well. They’re very communicative, and they made themselves available when necessary — we’re very happy with that. We communicate via email and phone calls.
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Staff Augmentation for E-Commerce Service Provider
5.0 Mar 1, 2022Puzzle is very communicative, available, and flexible, and they always try to find solutions for us.
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AWS & Business Consulting Services for Tech Dev Company
5.0 May 17, 2025Amazing team.. delivery above and beyond. Great communications. Very professional.
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Recruiting Services for Data Analytics Company
5.0 May 23, 2025The recruiter demonstrated excellent project management throughout the engagement. They communicated clearly, provided regular updates, and consistently delivered qualified developer candidates on or ahead of schedule. They were responsive to our evolving needs, adapted quickly to feedback, and showed a strong understanding of our technical requirements and team dynamics.
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0 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Staff Augmentation for Appointment Scheduling Platform
4.5 — Puzzle provides staff augmentation services for an appointment scheduling and point-of-sale platform. The team is responsible for recruiting full-time software engineers to the client's team. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Puzzle's competitive pricing and strong value for money. Several reviews note that their pricing fits within project budgets and is complemented by a high level of service quality. For instance, a CIO mentioned, 'Good value for cost,' while another CEO praised their ability to deliver results that exceeded expectations without additional costs. Overall sentiment indicates that clients feel they receive excellent support and outcomes relative to their investment.Was this helpful?
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UndisclosedUndisclosed250 - 999Atlanta, GA
Services provided
10% Customer Service Outsourcing20% Custom Software Development20% IT Staff Augmentation +5 services15% Call Center Services10% Back Office Outsourcing10% IT Managed Services10% Mobile App Development5% Web DevelopmentTiburon Data LLC is a midsize IT staff augmentation company. They specialize in IT staff augmentation and Custom Software Development and were established in 2011.
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Undisclosed< $25 / hr50 - 249Atlanta, GA
Services provided
80% Customer Service Outsourcing20% Back Office OutsourcingSee all 1 projectsMagissistant provides customer support and virtual assistant services, assisting clients in managing day-to-day inquiries, onboarding, and back-office support. Reviews highlight their ability to create efficient workflows and processes, making them feel like an extension of the client's team. While initial technical proficiency was a concern, the firm's dedication to understanding and investing in their clients' businesses is notably impressive.
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$10,000+< $25 / hr1,000 - 9,999Norcross, GA
Services provided
20% Customer Service Outsourcing65% Call Center Services15% Finance & Accounting Outsourcing (FAO)See all 1 projectsRCC BPO is a customer support and call center service provider specializing in bilingual capabilities and AI-based quality assurance. Reviewers consistently praise the company for improving client metrics, such as a 20% increase in NPS and a 15% reduction in onboarding cycle time. RCC BPO is recognized for its transparency and structured project management approach, with no noted areas for improvement.
Industry Experience
RCC BPO demonstrates notable expertise in the Advertising & Marketing and BFSI sectors, providing bilingual call center and customer support services. Clients report a positive impact, including a 20% increase in NPS and a 15% reduction in onboarding time. Their strengths lie in structured project management and transparency, making them an excellent fit for companies seeking reliable customer support solutions in these industries.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with RCC BPO's cost-effectiveness, noting that their pricing aligns well with budget expectations while delivering significant value. One client highlighted that RCC BPO was chosen for their competitive pricing and culture fit, ultimately investing around $1.5 million. The positive feedback emphasizes improved client metrics, such as a 20% increase in NPS and enhanced productivity, reinforcing the overall sentiment of good value for the services provided.Was this helpful?
See All Locations (2)Norcross, GA
3150 Holcomb Bridge Road
Norcross, GA 300711001 - 2000
8552009170
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UndisclosedUndisclosed50 - 249Atlanta, GA
Services provided
20% Customer Service Outsourcing20% AI Agents20% AI Development +3 services20% Advertising10% Marketing Strategy10% Social Media MarketingDentalBase is an Advertising company. Headquartered in Atlanta, Georgia, the team specializes in Advertising and AI Agents.
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$1,000+< $25 / hr1,000 - 9,999Atlanta, GA
Services provided
44% Customer Service Outsourcing56% Back Office OutsourcingAthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (8)Atlanta, GA
675 Ponce de Leon Ave NE Suite 9000,
Atlanta, GA 30308501 - 750
470.237.1500
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UndisclosedUndisclosed50 - 249Morrow, GA
Services provided
100% Customer Service OutsourcingChime Solutions LLC is a Customer Service Outsourcing company. Located in Morrow, Georgia, the company provides Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Atlanta, GA
Services provided
100% Customer Service OutsourcingDonnelly Communications, Inc., a Customer Service Outsourcing company, was founded in 1981. They focuses on Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9Mableton, GA
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +2 services15% Social Media Marketing10% Sales OutsourcingFounded in 2023, Employy is a small Back Office Outsourcing company headquartered in Mableton, Georgia. Their team provides Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Atlanta, GA
Services provided
50% Customer Service Outsourcing50% Market ResearchChartwell, Inc. Is a Market Research and Customer Service Outsourcing company headquartered in Atlanta, Georgia. Launched in 1993, the team offers Market Research and Customer Service Outsourcing.
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$50,000+$200 - $300 / hr1,000 - 9,999Norcross, GA
Services provided
25% Customer Service Outsourcing35% Business Consulting15% Back Office Outsourcing +2 services15% Call Center Services10% Sales OutsourcingSequential Tech, a Business Consulting company, is based in Norcross, Georgia. The team offers Business Consulting and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Marietta, GA
Services provided
20% Customer Service Outsourcing20% AI Development20% Call Center Services +2 services20% IT Managed Services20% Mobile App DevelopmentMidsize IT managed services company 263Hub, is based in Marietta, Georgia and Harare, Zimbabwe. Their services include IT managed services and Mobile App Development.
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$1,000+< $25 / hr50 - 249Marietta, GA
Services provided
63% Customer Service Outsourcing37% Call Center ServicesAnswerPhone is a Customer Service Outsourcing company established in 1967. The firm offers Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (5)Marietta, GA
1395 South Marietta Parkway Bldg 500 Suite 212
Marietta, GA 300672 - 5
770.565.1415
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$10,000+< $25 / hr50 - 249Marietta, GA
Services provided
10% Customer Service Outsourcing75% Back Office Outsourcing15% Call Center ServicesSee all 2 projectsWith 24/7 Medical Billing Services, we offer end-to-end billing management for Physicians. If you are a doctor looking for help with Medicare or Medicaid reimbursement, look no more. Guaranteed
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$5,000+$25 - $49 / hr50 - 249Duluth, GA
Services provided
35% Customer Service Outsourcing35% Business Consulting30% Sales OutsourcingBusiness Consulting company Hermes Consultant is in Duluth, Georgia. The team focuses on Business Consulting and Customer Service Outsourcing.
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Undisclosed$25 - $49 / hr50 - 249Alpharetta, GA
Services provided
10% Customer Service Outsourcing40% Back Office Outsourcing37% Staffing +1 service13% RecruitingMy BTLR, a Back Office Outsourcing company, is in Alpharetta, Georgia. They specialize in Back Office Outsourcing and Staffing and were established in 2016.
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$1,000+Undisclosed10 - 49Atlanta, GA
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Executive Search20% StaffingEstablished in 2023, ESP Solutions LLC is a small Atlanta, Georgia-based call center company. Their team specializes in Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Atlanta, GA
Services provided
25% Customer Service Outsourcing50% Public Relations25% Back Office OutsourcingSellerSmile is an Atlanta, Georgia-based PR firm. They specialize in Public Relations and Back Office Outsourcing and were founded in 2017.
Read more -
UndisclosedUndisclosed2 - 9Atlanta, GA
Services provided
25% Customer Service Outsourcing50% IT Managed Services25% IT Staff AugmentationBoost IT, LLC, an IT managed services company, was founded in 2000. They focuses on IT managed services and IT staff augmentation.
Read more -
UndisclosedUndisclosed50 - 249Alpharetta, GA
Services provided
25% Customer Service Outsourcing35% IT Managed Services20% Out of Home Design +1 service20% Video ProductionCALLAWAY SECURITY - ALPHARETTA & ATLANTA GA is an IT managed services company. Based in Alpharetta, Georgia, the company provides IT managed services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Atlanta, GA
Services provided
20% Customer Service Outsourcing20% Call Center Services20% Cloud Consulting & SI +2 services20% IT Managed Services20% IT Strategy ConsultingIntegral Choice, Inc. Is an IT strategy consulting company located in Atlanta, Georgia. They provide IT strategy consulting and cloud consulting & SI and were launched in 2003.
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Undisclosed< $25 / hr250 - 999Alpharetta, GA
Services provided
50% Customer Service Outsourcing50% Call Center ServicesInterboost Staffing Solutions is a call center and Customer Service Outsourcing company established in 2020. The team focuses on Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Alpharetta, GA
5905 Atlanta Highway Suite 101
Alpharetta, GA 3000410 - 15
+1 407-564-1327
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UndisclosedUndisclosed2 - 9Stone Mountain, GA
Services provided
50% Customer Service Outsourcing50% Call Center ServicesSocial Sophisticated, Inc is a small Stone Mountain, Georgia-based call center and Customer Service Outsourcing company. The team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Duluth, GA
Services provided
10% Customer Service Outsourcing50% Direct Marketing30% Call Center Services +1 service10% Sales OutsourcingCall2Dial Inc is a small Duluth, Georgia-based Direct Marketing company. The team provides Direct Marketing and Call Center Services.
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UndisclosedUndisclosed2 - 9Norcross, GA
Services provided
15% Customer Service Outsourcing25% Marketing Strategy15% Graphic Design +3 services15% Video Production15% Web Design15% Web DevelopmentFrenik Marketing Group is a Marketing Strategy company. The Norcross, Georgia-based company was established in 2013. Their team focuses on Marketing Strategy and Graphic Design.
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UndisclosedUndisclosed50 - 249Atlanta, GA
Services provided
10% Customer Service Outsourcing20% Call Center Services20% Corporate Training & Coaching +4 services20% Market Research10% AI Development10% Business Consulting10% Sales OutsourcingFRONTLINE Selling, a Market Research company, is located in Atlanta, Georgia. Founded in 2002, the team specializes in Market Research and Call Center Services.
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UndisclosedUndisclosed2 - 9Roswell, GA
Services provided
25% Customer Service Outsourcing50% Call Center Services25% TranscriptionFounded in 2004, Contact Automation is a small answering service. Their team focuses on Call Center Services and Transcription.
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UndisclosedUndisclosed10 - 49Alpharetta, GA
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% HR Consulting +1 service25% StaffingCost Management Group, Inc. Is a Back Office Outsourcing company. Located in Alpharetta, Georgia, the team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Roswell, GA
Services provided
15% Customer Service Outsourcing35% AI Development35% Business Consulting +1 service15% Call Center ServicesFunction-AI, an AI development company, is in Roswell, Georgia. Their services include Artificial Intelligence and Business Consulting.
Read more -
UndisclosedUndisclosedFreelancerJasper, GA
Services provided
20% Customer Service Outsourcing20% AI Consulting20% AI Development +2 services20% Business Consulting20% Social Media MarketingBizBot Ninja is a social media marketing agency. The small Jasper, Georgia-based team focuses on Social Media Marketing and Artificial Intelligence. The company was founded in 2024.
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Undisclosed$50 - $99 / hrFreelancerAthens, GA
Services provided
25% Customer Service Outsourcing30% Social Media Marketing25% Event Marketing +1 service20% Business ConsultingEstablished in 2020, The Golden Solution LLC is a small Athens, Georgia-based social media marketing agency. Their team focuses on Social Media Marketing and Event Marketing.
Read more -
UndisclosedUndisclosed50 - 249Athens, GA
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Compliance Consulting20% Sales OutsourcingConcierge Contact Center is a call center service. Their team is located in Athens, Georgia and specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Atlanta, GA
Services provided
25% Customer Service Outsourcing25% CRM Consulting and SI25% Corporate Training & Coaching +1 service25% UX/UI DesignCX Talks, an user experience agency, was established in 2017. The team focuses on UX/UI Design and Corporate Training & Coaching.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top 1 Atlanta Customer Support Companies
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$100,000+$50 - $99 / hr50 - 249Atlanta, GA
Ability to deliver
21.9/40.017/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed250 - 999Atlanta, GA
Ability to deliver
12.9/40.00/20 Reviews8/10 Clients & Experience4.9/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
Undisclosed< $25 / hr50 - 249Atlanta, GA
Ability to deliver
7.2/40.00/20 Reviews3.2/10 Clients & Experience4/10 Market PresenceService focus
80% Customer Service Outsourcing20% Other -
$10,000+< $25 / hr1,000 - 9,999Norcross, GA
Ability to deliver
20.3/40.015/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
Undisclosed< $25 / hr50 - 249Duluth, GA
Ability to deliver
31.5/40.015/20 Reviews6.6/10 Clients & Experience9.8/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
UndisclosedUndisclosed50 - 249Atlanta, GA
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr1,000 - 9,999Atlanta, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
44% Customer Service Outsourcing56% Other -
UndisclosedUndisclosed50 - 249Morrow, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Customer Service Outsourcing -
UndisclosedUndisclosed50 - 249Atlanta, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Customer Service Outsourcing -
$1,000+< $25 / hr2 - 9Mableton, GA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Atlanta, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$50,000+$200 - $300 / hr1,000 - 9,999Norcross, GA
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$1,000+< $25 / hr50 - 249Marietta, GA
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Marietta, GA
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
63% Customer Service Outsourcing37% Other -
$10,000+< $25 / hr50 - 249Marietta, GA
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$5,000+$25 - $49 / hr50 - 249Duluth, GA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
35% Customer Service Outsourcing65% Other
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