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Top Chat Support Services in Bulgaria

Ratings Updated: April 2, 2026
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5 Leaders 8 Contenders

13 Companies

Country: Bulgaria
Customer Service Outsourcing: Chat Support Services

List of the Top Bulgaria Chat Support Companies

  • Pontica Solutions Logotype

    4.7 3 reviews
    Premier Verified
    Undisclosed
    < $25 / hr
    250 - 999
    Sofia, Bulgaria

    Services provided

    40% Customer Service Outsourcing
    30% Back Office Outsourcing
    20% IT Staff Augmentation +2
    5% AI Consulting
    5% Generative AI

    Focus Areas

    35% Chat Support Services
    35% Email Support Services
    20% Phone Support Services +1
    10% Order Processing & Taking

    Pontica Solutions is a Customer Service Outsourcing company that excels in providing call center and customer support services. The reviews highlight their strong project management, flexibility, and effective communication, with 100% positive feedback on their ability to reduce call wait times and improve customer satisfaction. Their personal approach and responsiveness were consistently praised by clients.

    See all 3 projects
    2 of 2 Customer Service Outsourcing reviews are 5 stars
    2 new reviews for Customer Service Outsourcing in past 6 months
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center Services for Transportation Company

    5.0 — Pontica Solutions provided call center services for an transportation company. The team handled customer inquiries via phone and email, managed bookings, resolved issues, and offered performance Read more
    Read 2 Reviews

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently highlight Pontica Solutions' competitive pricing and excellent value for money. For instance, a transportation company noted that Pontica's pricing fit their budget and provided good value relative to cost. Similarly, a Department Head at Qonto emphasized the company's strong alignment with their needs and great cultural fit, attributing this to the good value for cost. Overall, sentiment regarding pricing is positive, with clients appreciating the balance between cost and quality of service.
    Read All Reviews

    View projects from:

    France (2) Switzerland (1)

    This provider is fluent in 5 languages:

    • English
    • French
    • German
    • Italian
    • Bulgarian
    View Profile Visit Website
  • MarKam Solutions Logotype

    5.0 9 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Sofia, Bulgaria

    Services provided

    20% Customer Service Outsourcing
    30% Call Center Services
    20% IT Managed Services +2
    20% Sales Outsourcing
    10% Back Office Outsourcing

    Focus Areas

    20% Chat Support Services
    35% Phone Support Services
    25% Order Processing & Taking +1
    20% Email Support Services

    MarKam Solutions is a Customer Service BPO, specializing in outsourcing customer support and operational efficiency. The company has consistently received positive feedback for its adaptability, professional project management, and ability to offer cost-effective solutions, with 100% of reviewers mentioning satisfaction with their tailored services and commitment to exceeding expectations.

    See all 9 projects
    3 of 3 reviews are 5 stars
    1 new review for Customer Service Outsourcing services
    $10,000 – $49,000 avg. project cost

    Reviewed 3 times in the past 6 months

    Recent reviews of MarKam Solutions reflect a strong overall sentiment, highlighting their exceptional project management, responsiveness, and ability to tailor solutions to client needs. Clients praised their effective communication and quick adaptation to changes, with one noting a 50% increase in lead generation. Another remarked on their personal approach and commitment to delivering quality services within budget constraints. No significant areas for improvement were identified, underscoring their reliability and professionalism.
    Read 3 Recent Reviews
    2 of 2 Chat Support Services reviews are 5 stars
    1 new review for Chat Support Services in past 6 months
    $200,000 – $999,999 avg. project cost

    Chat Support Services Experience

    MarKam Solutions has received overwhelmingly positive feedback for their Chat Support Services, with 100% of reviewers noting their effective staffing solutions and operational improvements. Clients commend their expertise in the industry and ability to enhance customer satisfaction, evidenced by a 15% increase in sales conversion and a 24-point rise in NPS scores. The company's responsiveness and data-driven approach further solidify their reputation, with no negative feedback reported, showcasing their strong alignment with client goals.

    Read Most Recent Review

    Industry Experience

    MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation
    View Profile Visit Website
  • Mercatus Logotype

    4.8 22 reviews
    Verified
    $5,000+
    < $25 / hr
    50 - 249
    Sofia, Bulgaria

    Services provided

    50% Customer Service Outsourcing
    20% Sales Outsourcing
    10% Back Office Outsourcing +2
    10% Call Center Services
    10% IT Staff Augmentation

    Focus Areas

    41% Chat Support Services
    31% Email Support Services
    28% Phone Support Services

    Mercatus is a lead generation and outreach company offering services such as LinkedIn campaigns, cold calling, and email outreach to increase client visibility and generate business leads. Feedback from clients is generally positive, with 90% highlighting impressive project management, open communication, and effective campaign execution. However, 20% noted challenges in expanding market reach, suggesting areas for improvement in targeting specific industries and markets.

    See all 22 projects

    Industry Experience

    Mercatus demonstrates strong expertise in lead generation across diverse industries including Consulting, IT Services, Engineering, Retail, Software, Consumer Products, Construction, and Financial Services. Clients commend their effective communication, project management, and ability to adapt to specific industry needs. Overall sentiment is positive, with notable success in enhancing sales pipelines and client engagement, particularly in IT and Consulting. Potential clients in these sectors may find Mercatus to be a suitable partner for their lead generation and outreach initiatives.

    Read All Reviews

    Select Industry to see insights

    Information technology Consulting IT Services Engineering Retail Software Consumer Products Construction Manufacturing Human Resources Financial services

    Average Project Cost Breakdown

    Less than $10,000 (11) $10,000 to $49,000 (5) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently highlight Mercatus for providing good value for money, with feedback indicating that their pricing aligns well with budget expectations. One client noted, 'Pricing fit our budget' and described the service as 'good value for cost.' Another emphasized that their investment was repaid within a year. Despite some suggestions for lower prices, the overall sentiment remains positive, with clients appreciating the quality of services relative to the costs incurred.
    Read All Reviews

    More responsive than most other service providers

    Mercatus is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Bulgaria (17) Romania (2) Estonia (1) Spain (1)

    This provider is fluent in 24 languages:

    • English
    • Spanish
    • Arabic
    • Russian
    • Portuguese
    • German
    • French
    • Turkish
    • Italian
    • Polish
    • Ukrainian
    • Romanian
    View all languages

    This provider is available in 6 time zones:

    • Greenwich Mean Time (GMT)
    • Arabia Standard Time (AST)
    • Central European Time (CET)
    • Central Standard Time (CST)
    • Eastern European Time (EET)
    • Eastern Standard Time (EST)
    View Profile Visit Website

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  • OWORKERS Logotype

    4.5 2 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Plovdiv, Bulgaria

    Services provided

    20% Customer Service Outsourcing
    60% Back Office Outsourcing
    20% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    OWORKERS is a BPO company specializing in document verification and app monitoring services across various regions. Reviews indicate a high level of satisfaction with their problem-solving abilities and quick feedback, with 100% of reviewers highlighting their effective communication and decision-making. Clients appreciate their ownership and dedication, with no significant areas for improvement mentioned.

    See all 2 projects

    Reviews mention Efficient

    Clients have consistently highlighted OWORKERS' efficiency in project execution. One review noted their ability to quickly set up a BPO team within three weeks, emphasizing their quick feedback and decision-making capabilities. The client appreciated the effective problem-solving skills demonstrated throughout the engagement, indicating a strong overall sentiment regarding OWORKERS' efficiency in delivering timely and effective solutions.
    • BPO Services for RegTech Company
      4.0 Sep 27, 2022

      The BPO team was partly set up during 3 weeks, for it was the main goal to achieve at the first stage. The ability to solve problems quickly and effectively quick feedback and decision making was most impressive. We're satisfied with their current service so far.

      Read Full Review
    Read All Reviews

    Industry Experience

    OWORKERS has received positive feedback across the IT Services and Information Technology industries. Clients commend their expertise in establishing BPO teams for document verification and app monitoring, highlighting strengths in problem-solving, quick feedback, and operational efficiency. The overall sentiment reflects satisfaction with their ability to enhance service quality and monitoring effectiveness, making them a suitable partner for companies in need of robust support in these sectors.

    Read All Reviews

    Select Industry to see insights

    IT Services Information technology

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients commend OWORKERS for their competitive pricing and value for money, noting that cost-effectiveness was a key factor in their selection process. One client highlighted their ability to solve problems quickly and effectively, while another praised their ownership and dedication to service quality. Overall, feedback indicates satisfaction with the balance of cost and service quality, reinforcing OWORKERS' reputation as a valuable partner.
    Read All Reviews

    View projects from:

    Estonia (1) South Korea (1)

    This provider is fluent in 13 languages:

    • English
    • Spanish
    • Russian
    • Portuguese
    • German
    • French
    • Turkish
    • Cantonese
    • Italian
    • Polish
    • Ukrainian
    • Romanian
    View all languages

    This provider is available in 10 time zones:

    • Middle East Time (MET)
    • Greenwich Mean Time (GMT)
    • Central European Time (CET)
    • Central Standard Time (CST)
    • Eastern European Time (EET)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Phoenix Standard Time (PNT)
    View all time zones
    View Profile Visit Website
  • CXG Business Process Outsourcing Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    50 - 249
    Sofia, Bulgaria

    Services provided

    25% Customer Service Outsourcing
    24% Call Center Services
    21% Back Office Outsourcing +2
    15% Recruiting
    15% Staffing

    Focus Areas

    29% Chat Support Services
    42% Phone Support Services
    29% Email Support Services

    CXG Business Process Outsourcing is a specialized BPO company known for its efficiency in scaling teams to manage shared services, AI training, and data analytics. Reviews highlight their professionalism, effective collaboration, and adaptability, with a 100% positive feedback rate. Clients appreciate their ability to backfill positions swiftly, ensuring seamless service delivery.

    See all 1 projects

    Industry Experience

    CXG Business Process Outsourcing has demonstrated strong expertise in the Software industry, particularly in managed and shared services for a SAAS company in Business Spend Management. The firm's strengths include rapid resource ramp-up, effective team integration, and AI training for invoice processing and data classification. Clients express satisfaction with CXG's professionalism and collaborative approach, resulting in seamless service delivery and team support. Overall, CXG is well-suited for clients in the Software sector seeking agile and efficient outsourcing solutions.

    Read All Reviews

    Select Industry to see insights

    Software

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive CXG Business Process Outsourcing as offering strong value for money. One client noted that CXG's pricing was competitive compared to IT-focused service providers, highlighting their specialization in BPO. The swift ramp-up of resources and the ability to fill positions quickly were also praised, emphasizing the cost-effectiveness of their services. Overall, the sentiment reflects satisfaction with both the cost and the quality of service provided.
    Read All Reviews
    View Profile
  • InfoSource Bulgaria Ltd Logotype

    4.5 2 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Sofia, Bulgaria

    Services provided

    10% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services +3
    20% Document Digitization & Management
    20% Recruiting
    10% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    30% Chat Support Services
    35% Order Processing & Taking
    25% Email Support Services +1
    10% Phone Support Services

    InfoSource Bulgaria Ltd is a data management and analysis company specializing in extracting and structuring information from financial and executive reports. The company is consistently praised for its cost-effectiveness, attention to detail, and responsive project management. Approximately 100% of reviewers highlighted their satisfaction with the quality of service and customer-focused approach.

    See all 2 projects

    Reviews mention Exceptional performance

    Clients have consistently praised InfoSource Bulgaria Ltd for their exceptional performance, highlighting their responsiveness and proactive project management. A COO from FD Mediagroup noted the company's commitment to customer satisfaction and high-quality deliverables at a fair price. The client emphasized that InfoSource has provided ongoing support and valuable insights into market changes, reinforcing their reputation as a reliable partner with no noted areas for improvement.
    • Financial Services for Financial & Economic Media Company
      5.0 Sep 14, 2023

      Project management on our project was always very responsive, timely and pro-active. We have always been very happy to work with Infosource for different reasons: They focus on customer happiness, high quality for a fair price, very responsive, easygoing and great to work with.

      Read Full Review
    Read All Reviews

    Industry Experience

    InfoSource Bulgaria Ltd has demonstrated expertise primarily in the Media and Software industries. Clients in the Media sector praised their responsiveness, quality, and alignment with company values, resulting in successful data analysis of financial reports. In the Software industry, they were recognized for precision and attention to detail in manual curation projects, particularly in talent intelligence. Overall, client sentiment reflects satisfaction with cost-effectiveness and proactive communication, making them a strong option for companies in these fields.

    Read All Reviews

    Select Industry to see insights

    Software Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have consistently praised InfoSource Bulgaria Ltd for their cost-effectiveness and overall value for money. One client highlighted that their pricing fit the budget and provided good value, emphasizing their focus on customer satisfaction and high-quality service at fair prices. Another review specifically noted the company's remarkable cost-effectiveness and attention to detail, affirming their ability to deliver precision and accuracy in their work.
    Read All Reviews

    View projects from:

    Netherlands (1) United States (1)
    View Profile
  • Sixty K Ltd Logotype

    Not yet reviewed

    $50,000+
    < $25 / hr
    1,000 - 9,999
    Sofia, Bulgaria

    Services provided

    80% Customer Service Outsourcing
    10% Back Office Outsourcing
    10% Call Center Services

    Focus Areas

    23% Chat Support Services
    77% Phone Support Services

    Sixty K Ltd is a large Customer Service Outsourcing company. Founded in 2008, the team focuses on Customer Service Outsourcing and Back Office Outsourcing.

    Read more
    View Profile
  • ProcessFlows Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    София, Bulgaria

    Services provided

    10% Customer Service Outsourcing
    50% Back Office Outsourcing
    10% Business Consulting +3
    10% Custom Software Development
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Managed Services

    Focus Areas

    100% Chat Support Services

    ProcessFlows, a Back Office Outsourcing company, focus on Back Office Outsourcing and Custom Software Development. They were launched in 1987.

    Read more

    София, Bulgaria

    Mandarin Centre 53B Nikola Vaptsarov Blvd. 2nd floor
    София, Bulgaria 1407

    50 - 75

    See All Locations (3)
    View Profile
  • ODEON msc - A TTC brand Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Sofia, Bulgaria

    Services provided

    10% Customer Service Outsourcing
    20% Finance & Accounting Outsourcing (FAO)
    20% HR Consulting +5
    10% Accounting
    10% Back Office Outsourcing
    10% Business Consulting
    10% Call Center Services
    10% Sales Outsourcing

    Focus Areas

    25% Chat Support Services
    40% Phone Support Services
    25% Email Support Services +1
    10% Order Processing & Taking

    Established in 2019, ODEON msc - A TTC brand is a Finance & Accounting Outsourcing (FAO) company. The team offers Finance & Accounting Outsourcing (FAO) and HR Consulting.

    Read more
    View Profile
  • BPO Bulgaria Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    Plovdiv, Bulgaria

    Services provided

    25% Customer Service Outsourcing
    25% Accounting
    25% Call Center Services +1
    25% Tax Law

    Focus Areas

    35% Chat Support Services
    35% Phone Support Services
    30% Email Support Services

    Phone answering service BPO Bulgaria was established in 2014. The small team specializes in Call Center Services and Accounting.

    Read more
    View Profile
  • ACS Bulgaria Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    10 - 49
    Sofia, Bulgaria

    Services provided

    25% Customer Service Outsourcing
    20% Staffing
    15% Back Office Outsourcing +4
    15% Business Consulting
    15% HR Outsourcing
    5% IT Managed Services
    5% IT Staff Augmentation

    Focus Areas

    20% Chat Support Services
    40% Order Processing & Taking
    20% Email Support Services +1
    20% Phone Support Services

    ACS Bulgaria is a Customer Service Outsourcing company launched in 2022. The agency provides Customer Service Outsourcing and Staffing.

    Read more
    View Profile
  • Customer Umbrella Logotype

    5.0 20 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Varna, Bulgaria

    Services provided

    15% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% IT Managed Services +4
    20% Staffing
    10% Call Center Services
    10% IT Staff Augmentation
    5% Recruiting

    Focus Areas

    40% Chat Support Services
    30% Email Support Services
    20% Phone Support Services +1
    10% Order Processing & Taking

    Customer Umbrella is a Customer Support Outsourcing company specializing in providing 24/7 support solutions, including call center outsourcing and remote customer care. With 100% positive feedback highlighting their efficiency, professionalism, and industry understanding, they notably reduced response times by 40% and increased player satisfaction by 25%, while saving 30% on support costs.

    See all 20 projects
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Multi-Language Customer Service for HealthTech Co

    5.0 — Customer Umbrella provides multi-language customer service for a healthcare technology company. The team manages tickets and communicates with customers in English, Spanish, Mandarin, Japanese, and Read more
    Read 1 Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (9) Less than $10,000 (2)

    What Clients Have Said

    Client feedback on Customer Umbrella consistently highlights their strong value for money, with many noting that their pricing aligns well with budget expectations. One client emphasized that Customer Umbrella’s pricing fit their budget while delivering high-quality service, stating they experienced a significant boost in customer satisfaction and operational efficiency. Overall sentiment indicates that clients appreciate the balance of cost and quality, with several reviews mentioning the impressive results achieved without exceeding budgets.
    Read All Reviews

    More responsive than most other service providers

    Customer Umbrella is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (5) Cyprus (2) Germany (2) Canada (1) England (1)
    View Profile
  • MarketStar Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Sofia, Bulgaria

    Services provided

    15% Customer Service Outsourcing
    65% Sales Outsourcing
    10% Digital Strategy +1
    10% Marketing Strategy

    Focus Areas

    50% Chat Support Services
    20% Email Support Services
    15% Order Processing & Taking +1
    15% Phone Support Services

    MarketStar is a Sales Outsourcing company. Established in 1988, the firm is in Ogden, Utah and Dublin, Ireland. Their services include Sales Outsourcing and Customer Service Outsourcing.

    Read more

    Sofia, Bulgaria

    bulevard "Cherni vrah"
    Sofia, Bulgaria 1415

    201 - 250

    359 89 593 6318

    See All Locations (6)
    View Profile

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1 Mercatus
2 Pontica Solutions
3 MarKam Solutions
4 CXG Business Process Outsourcing
5 InfoSource Bulgaria Ltd

List of the Top 5 Bulgaria Chat Support Companies

  1. Mercatus Logotype

    Mercatus

    $5,000+
    < $25 / hr
    50 - 249
    Sofia, Bulgaria

    Ability to deliver

    32.3/40.0
    16.8/20 Reviews
    9.8/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    41% Chat Support Services
    50% Other
    View Profile Visit Website
  2. Pontica Solutions Logotype

    Pontica Solutions

    Undisclosed
    < $25 / hr
    250 - 999
    Sofia, Bulgaria

    Ability to deliver

    30/40.0
    15.8/20 Reviews
    7.1/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    35% Chat Support Services
    60% Other
    View Profile Visit Website
  3. MarKam Solutions Logotype

    MarKam Solutions

    $1,000+
    < $25 / hr
    50 - 249
    Sofia, Bulgaria

    Ability to deliver

    32.6/40.0
    17.6/20 Reviews
    10/10 Clients & Experience
    5/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    20% Chat Support Services
    80% Other
    View Profile Visit Website
  4. CXG Business Process Outsourcing Logotype

    CXG Business Process Outsourcing

    Undisclosed
    Undisclosed
    50 - 249
    Sofia, Bulgaria

    Ability to deliver

    25/40.0
    16.2/20 Reviews
    3.9/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    29% Chat Support Services
    75% Other
    View Profile Visit Website
  5. InfoSource Bulgaria Ltd Logotype

    InfoSource Bulgaria Ltd

    $1,000+
    < $25 / hr
    10 - 49
    Sofia, Bulgaria

    Ability to deliver

    25.2/40.0
    14.8/20 Reviews
    5.5/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    30% Chat Support Services
    90% Other
    View Profile Visit Website
  6. Sixty K Ltd Logotype

    Sixty K Ltd

    $50,000+
    < $25 / hr
    1,000 - 9,999
    Sofia, Bulgaria

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    80% Customer Service Outsourcing
    23% Chat Support Services
    20% Other
    View Profile Visit Website
  7. OWORKERS Logotype

    OWORKERS

    $1,000+
    < $25 / hr
    250 - 999
    Plovdiv, Bulgaria

    Ability to deliver

    32/40.0
    14.6/20 Reviews
    10/10 Clients & Experience
    7.4/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    25% Chat Support Services
    80% Other
    View Profile Visit Website
  8. ProcessFlows Logotype

    ProcessFlows

    $1,000+
    < $25 / hr
    50 - 249
    София, Bulgaria

    Ability to deliver

    5.7/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    100% Chat Support Services
    90% Other
    View Profile Visit Website
  9. ODEON msc - A TTC brand Logotype

    ODEON msc - A TTC brand

    $1,000+
    $25 - $49 / hr
    10 - 49
    Sofia, Bulgaria

    Ability to deliver

    8.2/40.0
    0/20 Reviews
    3.6/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    25% Chat Support Services
    90% Other
    View Profile Visit Website
  10. BPO Bulgaria Logotype

    BPO Bulgaria

    $1,000+
    $25 - $49 / hr
    2 - 9
    Plovdiv, Bulgaria

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    35% Chat Support Services
    75% Other
    View Profile Visit Website
  11. ACS Bulgaria Logotype

    ACS Bulgaria

    $5,000+
    $50 - $99 / hr
    10 - 49
    Sofia, Bulgaria

    Ability to deliver

    4.1/40.0
    0/20 Reviews
    0.1/10 Clients & Experience
    4/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    20% Chat Support Services
    75% Other
    View Profile Visit Website
  12. Customer Umbrella Logotype

    Customer Umbrella

    $1,000+
    < $25 / hr
    250 - 999
    Varna, Bulgaria

    Ability to deliver

    28/40.0
    17/20 Reviews
    6.1/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    40% Chat Support Services
    85% Other
    View Profile Visit Website
  13. MarketStar Logotype

    MarketStar

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Sofia, Bulgaria

    Ability to deliver

    5.8/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    50% Chat Support Services
    85% Other
    View Profile Visit Website

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How To Hire a Call Center in 4 Steps cover image

How To Hire a Call Center in 4 Steps

Updated March 24, 2026
Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

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