Top Chat Support Services in Australia
-
UndisclosedUndisclosed2 - 9Queens Park, Australia
Services provided
Focus Areas
See all 1 projectsMatchboard is a company specializing in providing tailored call center solutions, with a strong emphasis on handling niche markets such as veterinary clinics. Reviewers consistently highlight their exceptional knowledge and professionalism, resulting in effective management of over 100 missed calls monthly. Matchboard's expertise is praised by 100% of reviewers, though some note the challenge of ensuring empathetic interactions with sensitive clients.
-
$5,000+$25 - $49 / hr50 - 249Melbourne, Australia
Services provided
Focus Areas
See all 2 projectsVirtual Assistants Pakistan is a Customer Service BPO specializing in outsourced customer support. With a 100% positive feedback rate, reviews highlight their professionalism, reliability, and effective communication. Clients commend their smooth onboarding process and noticeable impact on operations, making them a recommended choice for remote customer care solutions.
-
Undisclosed$25 - $49 / hr10 - 49Noble Park, Australia
Services provided
Focus Areas
Eco Commercial Cleaning Melbourne is a small Customer Service Outsourcing company established in 2010. Their services include Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Wheelers Hill, Australia
Services provided
Focus Areas
Alltel Australia is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and Call Center Services and are headquartered in Wheelers Hill, Australia.
Read more -
$1,000+$25 - $49 / hr250 - 999Homebush, Australia
Services provided
Focus Areas
Staff Domain Inc. Is a Back Office Outsourcing company. They offer Back Office Outsourcing and Accounting and were established in 2017.
Read more -
UndisclosedUndisclosed250 - 999Botanic Ridge, Australia
Services provided
Focus Areas
New Media Services is a midsize Back Office Outsourcing company. They specialize in Back Office Outsourcing and Call Center Services and were launched in 2012.
Read more -
$10,000+< $25 / hr250 - 999Brighton, Australia
Services provided
Focus Areas
Packleader BPO is a Market Research company. Launched in 2008, their team offers Market Research and Call Center Services.
Read more -
$5,000+$25 - $49 / hr10 - 49Boronia, Australia
Services provided
Focus Areas
Lane Electrical is a Customer Service Outsourcing company in Boronia, Australia and Boronia, Australia. They offer Customer Service Outsourcing and were launched in 2020.
Read more -
UndisclosedUndisclosed250 - 999Sydney, Australia
Services provided
Focus Areas
GBSS is a Back Office Outsourcing company launched in 2010. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Campbelltown, Australia
Services provided
Focus Areas
AR Data, a big data company, is based in Campbelltown, Australia and Lenah Valley, Australia. Their services include BI & big data consulting & SI and Translation.
Read more -
UndisclosedUndisclosed50 - 249Adelaide, Australia
Services provided
Focus Areas
Launched in 2002, Contact 121 is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Call Center Services and is based in Adelaide, Australia.
Read more -
$5,000+$50 - $99 / hr10 - 49Lisarow, Australia
Services provided
Focus Areas
Launched in 2010, VA World Outsourcing is a Customer Service Outsourcing company. Their team specializes in Customer Service Outsourcing and Call Center Services.
Read more -
$50,000+< $25 / hr10 - 49Melbourne, Australia
Services provided
Focus Areas
Arkis is an other IT consulting and SI company. They were launched in 2012 and specialize in other IT consulting and SI and Business Consulting.
Read more -
$1,000+< $25 / hr10 - 49Chatswood, Australia
Services provided
Focus Areas
Zenith Outsourcing is a Back Office Outsourcing company. The Chatswood, Australia-based company was launched in 2010. Their team provides Back Office Outsourcing and Customer Service Outsourcing.
Read more -
$5,000+$25 - $49 / hr50 - 249Chester Hill, Australia
Services provided
Focus Areas
Employ Remote Pty. Ltd. Is a custom software development company. Their midsize team is located in Chester Hill, Australia. Their services include Custom Software Development and UX/UI Design.
Read more -
$5,000+Undisclosed10 - 49Sydney, Australia
Services provided
Focus Areas
IT staff augmentation company Operacy Staffing was launched in 2019. The team focuses on IT staff augmentation and Back Office Outsourcing and is in Sydney, Australia.
Read more -
UndisclosedUndisclosed250 - 999Melbourne, Australia
Services provided
Focus Areas
Midsize Accounting company Onehalf Offshore Business Solutions, is headquartered in Melbourne, Australia. Their services include Accounting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249West Perth, Australia
Services provided
Focus Areas
Supporting Enterprises, a telephone answering service, was founded in 2008. The team offers Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Belmore, Australia
Services provided
Focus Areas
Launched in 2016, Smart Offshore Solutions is a small Belmore, Australia-based Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Accounting.
Read more -
$25,000+$300+ / hr2 - 9Docklands, Australia
Services provided
Focus Areas
Launch IT Systems is an ERP consulting and SI company. They were established in 2022 and provide ERP consulting and SI and IT managed services.
Read more -
UndisclosedUndisclosed10 - 49Burleigh Heads, Australia
Services provided
Focus Areas
Outsourced HR Solution is a small Burleigh Heads, Australia-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Social Media Marketing.
Read more -
UndisclosedUndisclosed2 - 9Werribee, Australia
Services provided
Focus Areas
AccountCraft Australia, a Customer Service Outsourcing company, is based in Werribee, Australia. Founded in 2014, the team specializes in Customer Service Outsourcing and Accounting.
Read more -
UndisclosedUndisclosedFreelancerGreystanes, Australia
Services provided
Focus Areas
DS Accountants And Advisors is an Accounting company. Located in Greystanes, Australia, the agency was launched in 2010. Their services include Accounting and Finance & Accounting Outsourcing (FAO).
Read more -
$1,000+$50 - $99 / hr250 - 999Point Cook, Australia
Services provided
Focus Areas
Glen Group is a Commercial Development company established in 2015. The team provides Commercial Development and Customer Service Outsourcing and is based in Richmond, Canada and Surrey, Canada.
Read more -
UndisclosedUndisclosed250 - 999Balaclava, Australia
Services provided
Focus Areas
Away Digital Teams is a Balaclava, Australia-based Back Office Outsourcing company. Established in 2016, the team offers Back Office Outsourcing and IT staff augmentation.
Read more -
UndisclosedUndisclosed250 - 999North Sydney, Australia
Services provided
Focus Areas
Vault Outsourcing is a midsize North Sydney, Australia-based Back Office Outsourcing company. The team provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
Read more -
UndisclosedUndisclosed250 - 999Bellevue Hill, Australia
Services provided
Focus Areas
Headquartered in Bellevue Hill, Australia and Makati, Philippines, BruntWork is a Direct Marketing company. Their services include Direct Marketing and Social Media Marketing.
Read more -
UndisclosedUndisclosed1,000 - 9,999Sydney, Australia
Services provided
Focus Areas
See all 1 projectsSatellite Office is a staffing and HR management company specializing in providing offshore workforce solutions. The reviews highlight their exceptional project management, transparency, and efficient recruitment processes, with a 100% positive feedback rate from clients. Clients commend their ability to reduce costs and improve efficiency, solidifying their role as a strategic partner rather than just a service provider.
-
$1,000+< $25 / hr1,000 - 9,999Sydney, Australia
Services provided
Focus Areas
See all 3 projectsCloudstaff specializes in providing offshore staffing solutions, helping companies enhance operational efficiencies and scale their teams across various domains such as finance, loan processing, and sales. Feedback from clients is overwhelmingly positive, highlighting Cloudstaff's commitment to employee engagement and strong customer support. Approximately 90% of reviewers praise their proactive account management and recruitment process, suggesting minor improvements in streamlined systems and skill assessments for hiring.
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My Matches
Tell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 2 Australia Chat Support Companies
-
UndisclosedUndisclosed2 - 9Queens Park, Australia
Ability to deliver
23.7/40.016.2/20 Reviews1/10 Clients & Experience6.5/10 Market PresenceService focus
50% Customer Service Outsourcing50% Chat Support Services50% Other -
$5,000+$25 - $49 / hr50 - 249Melbourne, Australia
Ability to deliver
20.8/40.016.8/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Customer Service Outsourcing25% Chat Support Services90% Other -
Undisclosed$25 - $49 / hr10 - 49Noble Park, Australia
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
100% Customer Service Outsourcing50% Chat Support Services -
UndisclosedUndisclosed10 - 49Wheelers Hill, Australia
Ability to deliver
8.4/40.00/20 Reviews2.1/10 Clients & Experience6.4/10 Market PresenceService focus
50% Customer Service Outsourcing15% Chat Support Services50% Other -
$1,000+$25 - $49 / hr250 - 999Homebush, Australia
Ability to deliver
5.8/40.00/20 Reviews0.6/10 Clients & Experience5.2/10 Market PresenceService focus
10% Customer Service Outsourcing50% Chat Support Services90% Other -
UndisclosedUndisclosed250 - 999Botanic Ridge, Australia
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
10% Customer Service Outsourcing40% Chat Support Services90% Other -
$10,000+< $25 / hr250 - 999Brighton, Australia
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
20% Customer Service Outsourcing25% Chat Support Services80% Other -
$5,000+$25 - $49 / hr10 - 49Boronia, Australia
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
100% Customer Service Outsourcing25% Chat Support Services -
UndisclosedUndisclosed250 - 999Sydney, Australia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Customer Service Outsourcing100% Chat Support Services60% Other -
UndisclosedUndisclosed50 - 249Campbelltown, Australia
Ability to deliver
6.4/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
10% Customer Service Outsourcing33% Chat Support Services90% Other -
UndisclosedUndisclosed50 - 249Adelaide, Australia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Customer Service Outsourcing63% Chat Support Services60% Other -
$5,000+$50 - $99 / hr10 - 49Lisarow, Australia
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
23% Customer Service Outsourcing34% Chat Support Services77% Other -
$50,000+< $25 / hr10 - 49Melbourne, Australia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
15% Customer Service Outsourcing50% Chat Support Services85% Other -
$1,000+< $25 / hr10 - 49Chatswood, Australia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
35% Customer Service Outsourcing25% Chat Support Services65% Other -
$5,000+$25 - $49 / hr50 - 249Chester Hill, Australia
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
10% Customer Service Outsourcing30% Chat Support Services90% Other -
$5,000+Undisclosed10 - 49Sydney, Australia
Ability to deliver
5/40.00/20 Reviews0/10 Clients & Experience5/10 Market PresenceService focus
20% Customer Service Outsourcing25% Chat Support Services80% Other -
UndisclosedUndisclosed250 - 999Melbourne, Australia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Customer Service Outsourcing100% Chat Support Services90% Other
Latest Chat Support Services Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
