Top Chat Support Services in Australia
28 Companies
1 Leaders 15 Contenders
List of the Top Australia Chat Support Companies
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UndisclosedUndisclosed1,000 - 9,999Sydney, AustraliaServices provided
20% Customer Service Outsourcing20% Call Center Services20% Staffing +415% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% Recruiting5% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSatellite Office provides recruitment, HR management, and employee management services, facilitating the offshoring of digital media workforces. Clients appreciate their transparency, communication skills, and attention to detail, which have contributed to significant cost savings and efficiency improvements. Their project management has also been highly praised, highlighting a strong partnership beyond mere service provision.
Detail-orientedVery responsiveTransparent4.0 out of 5.0 rating for cost -
UndisclosedUndisclosed2 - 9Queens Park, Australia
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
50% Chat Support Services50% Phone Support ServicesMatchboard offers specialized call center and overflow services tailored to the needs of veterinary clinics, including handling incoming calls, booking appointments, and providing after-hours support. The reviews indicate strong satisfaction with their professional knowledge, excellent project management, and significant value addition, highlighting Matchboard’s expertise and effective communication in delivering their services.
KnowledgeableCommunicative5.0 out of 5.0 rating for costProfessional -
Undisclosed$25 - $49 / hr10 - 49Noble Park, Australia
Services provided
100% Customer Service OutsourcingFocus Areas
50% Chat Support Services20% Email Support Services20% Order Processing & Taking +110% Phone Support ServicesEco Commercial Cleaning Melbourne is a small Customer Service Outsourcing company established in 2010. Their services include Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Wheelers Hill, Australia
Services provided
50% Customer Service Outsourcing30% Call Center Services10% Cybersecurity +110% IT Managed ServicesFocus Areas
15% Chat Support Services85% Phone Support ServicesAlltel Australia is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and Call Center Services and are headquartered in Wheelers Hill, Australia.
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$1,000+$25 - $49 / hr250 - 999Homebush, Australia
Services provided
10% Customer Service Outsourcing19% Back Office Outsourcing10% Accounting +1910% Finance & Accounting Outsourcing (FAO)5% E-Commerce Development5% Interior Design5% Pay Per Click5% Search Engine Optimization5% Social Media Marketing2% Affiliate Marketing2% Cloud Consulting & SI2% Digital Strategy2% Graphic Design2% HR Consulting2% IT Managed Services2% IT Staff Augmentation2% IT Strategy Consulting2% Mobile App Development2% Other Design2% Product Design2% Web Design2% Web DevelopmentFocus Areas
50% Chat Support Services50% Email Support ServicesStaff Domain Inc. Is a Back Office Outsourcing company. They offer Back Office Outsourcing and Accounting and were established in 2017.
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UndisclosedUndisclosed250 - 999Botanic Ridge, Australia
Services provided
10% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +1010% Graphic Design10% Logo10% Translation10% Web Design5% Content Marketing5% Conversion Optimization5% Pay Per Click5% Search Engine Optimization5% Social Media Marketing5% Video ProductionFocus Areas
40% Chat Support Services40% Email Support Services20% Phone Support ServicesNew Media Services is a midsize Back Office Outsourcing company. They specialize in Back Office Outsourcing and Call Center Services and were launched in 2012.
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$5,000+$25 - $49 / hr10 - 49Boronia, Australia
Services provided
100% Customer Service OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesLane Electrical is a Customer Service Outsourcing company in Boronia, Australia and Boronia, Australia. They offer Customer Service Outsourcing and were launched in 2020.
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UndisclosedUndisclosed250 - 999Sydney, Australia
Services provided
40% Customer Service Outsourcing40% Back Office Outsourcing20% AccountingFocus Areas
100% Chat Support ServicesGBSS is a Back Office Outsourcing company launched in 2010. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Campbelltown, Australia
Services provided
10% Customer Service Outsourcing20% BI & Big Data Consulting & SI20% Transcription +420% Translation10% Back Office Outsourcing10% Call Center Services10% Sales OutsourcingFocus Areas
33% Chat Support Services34% Order Processing & Taking33% Phone Support ServicesAR Data, a big data company, is based in Campbelltown, Australia and Lenah Valley, Australia. Their services include BI & big data consulting & SI and Translation.
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UndisclosedUndisclosed50 - 249Adelaide, Australia
Services provided
40% Customer Service Outsourcing35% Call Center Services25% Back Office OutsourcingFocus Areas
63% Chat Support Services37% Phone Support ServicesLaunched in 2002, Contact 121 is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Call Center Services and is based in Adelaide, Australia.
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$5,000+$50 - $99 / hr10 - 49Lisarow, Australia
Services provided
23% Customer Service Outsourcing22% Call Center Services15% Back Office Outsourcing +410% Business Consulting10% Other Application Development10% Transcription10% TranslationFocus Areas
34% Chat Support Services33% Email Support Services33% Phone Support ServicesLaunched in 2010, VA World Outsourcing is a Customer Service Outsourcing company. Their team specializes in Customer Service Outsourcing and Call Center Services.
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$50,000+< $25 / hr10 - 49Melbourne, Australia
Services provided
15% Customer Service Outsourcing40% Other IT Consulting and SI30% Business Consulting +115% Back Office OutsourcingFocus Areas
50% Chat Support Services50% Email Support ServicesArkis is an other IT consulting and SI company. They were launched in 2012 and specialize in other IT consulting and SI and Business Consulting.
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$1,000+< $25 / hr10 - 49Chatswood, Australia
Services provided
35% Customer Service Outsourcing35% Back Office Outsourcing30% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesZenith Outsourcing is a Back Office Outsourcing company. The Chatswood, Australia-based company was launched in 2010. Their team provides Back Office Outsourcing and Customer Service Outsourcing.
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$5,000+$25 - $49 / hr50 - 249Chester Hill, Australia
Services provided
10% Customer Service Outsourcing10% Application Testing10% Back Office Outsourcing +710% Business Consulting10% Call Center Services10% Custom Software Development10% Finance & Accounting Outsourcing (FAO)10% Mobile App Development10% UX/UI Design10% Web DevelopmentFocus Areas
30% Chat Support Services35% Order Processing & Taking35% Phone Support ServicesEmploy Remote Pty. Ltd. Is a custom software development company. Their midsize team is located in Chester Hill, Australia. Their services include Custom Software Development and UX/UI Design.
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$5,000+Undisclosed10 - 49Sydney, Australia
Services provided
20% Customer Service Outsourcing20% Accounting20% Back Office Outsourcing +220% IT Staff Augmentation20% StaffingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesIT staff augmentation company Operacy Staffing was launched in 2019. The team focuses on IT staff augmentation and Back Office Outsourcing and is in Sydney, Australia.
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$1,000+< $25 / hr1,000 - 9,999Southbank, Australia
Services provided
10% Customer Service Outsourcing60% Back Office Outsourcing10% Business Consulting +210% Call Center Services10% RecruitingFocus Areas
100% Chat Support ServicesStellar is a large Back Office Outsourcing company established in 1998. Their team specializes in Back Office Outsourcing and Business Consulting.
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UndisclosedUndisclosed250 - 999Melbourne, Australia
Services provided
10% Customer Service Outsourcing20% Accounting20% Back Office Outsourcing +415% Mobile App Development15% Web Development10% Recruiting10% TranscriptionFocus Areas
100% Chat Support ServicesMidsize Accounting company Onehalf Offshore Business Solutions, is headquartered in Melbourne, Australia. Their services include Accounting and Back Office Outsourcing.
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$5,000+$25 - $49 / hr50 - 249Melbourne, Australia
Services provided
10% Customer Service Outsourcing20% Custom Software Development10% Advertising +610% Call Center Services10% Email Marketing10% Marketing Strategy10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesVirtual Assistants Pakistan is a software development company in Lahore, Pakistan and Melbourne, Australia. They specialize in Custom Software Development and Advertising.
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UndisclosedUndisclosed50 - 249West Perth, Australia
Services provided
10% Customer Service Outsourcing24% Call Center Services16% Back Office Outsourcing +510% Accounting10% Graphic Design10% Search Engine Optimization10% Video Production10% Web DevelopmentFocus Areas
100% Chat Support ServicesSupporting Enterprises, a telephone answering service, was founded in 2008. The team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Belmore, Australia
Services provided
30% Customer Service Outsourcing20% Accounting20% Call Center Services +220% Graphic Design10% Back Office OutsourcingFocus Areas
34% Chat Support Services33% Email Support Services33% Phone Support ServicesLaunched in 2016, Smart Offshore Solutions is a small Belmore, Australia-based Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Accounting.
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$25,000+$300+ / hr2 - 9Docklands, Australia
Services provided
10% Customer Service Outsourcing20% ERP Consulting and SI20% IT Managed Services +615% CRM Consulting and SI10% Business Consulting10% Financial Consulting5% Application Management & Support5% Custom Software Development5% Enterprise App ModernizationFocus Areas
15% Chat Support Services45% Email Support Services30% Order Processing & Taking +110% Phone Support ServicesLaunch IT Systems is an ERP consulting and SI company. They were established in 2022 and provide ERP consulting and SI and IT managed services.
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UndisclosedUndisclosed10 - 49Burleigh Heads, Australia
Services provided
10% Customer Service Outsourcing20% Back Office Outsourcing20% Social Media Marketing +515% Accounting15% Call Center Services10% Finance & Accounting Outsourcing (FAO)5% Mobile App Development5% Web DesignFocus Areas
100% Chat Support ServicesOutsourced HR Solution is a small Burleigh Heads, Australia-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Werribee, Australia
Services provided
60% Customer Service Outsourcing40% AccountingFocus Areas
100% Chat Support ServicesAccountCraft Australia, a Customer Service Outsourcing company, is based in Werribee, Australia. Founded in 2014, the team specializes in Customer Service Outsourcing and Accounting.
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UndisclosedUndisclosedFreelancerGreystanes, Australia
Services provided
10% Customer Service Outsourcing30% Accounting15% Finance & Accounting Outsourcing (FAO) +515% Financial Advising & Planning10% Advertising10% Banking Law5% Finance Law5% Tax LawFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesDS Accountants And Advisors is an Accounting company. Located in Greystanes, Australia, the agency was launched in 2010. Their services include Accounting and Finance & Accounting Outsourcing (FAO).
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$1,000+$50 - $99 / hr250 - 999Point Cook, Australia
Services provided
15% Customer Service Outsourcing15% Commercial Development15% HR Consulting +610% Commercial Property Management10% Executive Search10% HR Outsourcing10% Recruiting10% Warehousing & Distribution5% StaffingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesGlen Group is a Commercial Development company established in 2015. The team provides Commercial Development and Customer Service Outsourcing and is based in Richmond, Canada and Surrey, Canada.
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UndisclosedUndisclosed250 - 999North Sydney, Australia
Services provided
15% Customer Service Outsourcing15% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +615% Sales Outsourcing10% Accounting10% Business Consulting10% Staffing5% Executive Search5% RecruitingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesVault Outsourcing is a midsize North Sydney, Australia-based Back Office Outsourcing company. The team provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed250 - 999Bellevue Hill, Australia
Services provided
10% Customer Service Outsourcing10% Application Testing10% Back Office Outsourcing +810% Call Center Services10% Direct Marketing10% HR Outsourcing10% Pay Per Click10% Search Engine Optimization10% Social Media Marketing5% Digital Strategy5% Web DevelopmentFocus Areas
50% Chat Support Services50% Phone Support ServicesHeadquartered in Bellevue Hill, Australia and Makati, Philippines, BruntWork is a Direct Marketing company. Their services include Direct Marketing and Social Media Marketing.
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$1,000+< $25 / hr1,000 - 9,999Sydney, Australia
Services provided
15% Customer Service Outsourcing25% Back Office Outsourcing20% Accounting +320% Custom Software Development10% Commercial Property Management10% Finance & Accounting Outsourcing (FAO)Focus Areas
100% Chat Support ServicesCloudstaff offers support in back-office tasks, voice BPO work, and sales team management. The overall feedback highlights Cloudstaff’s professionalism, flexibility, and strong account management skills. Clients appreciate their commitment to building customer relationships and the quality of talent provided. Areas for improvement include enhancing the hiring process assessments and providing written English examples during interviews.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 1 Australia Chat Support Companies
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UndisclosedUndisclosed2 - 9Queens Park, Australia
Ability to deliver
23.7/40.016.2/20 Reviews1/10 Clients & Experience6.5/10 Market PresenceService focus
50% Customer Service Outsourcing50% Chat Support Services50% Other -
Undisclosed$25 - $49 / hr10 - 49Noble Park, Australia
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
100% Customer Service Outsourcing50% Chat Support Services -
UndisclosedUndisclosed10 - 49Wheelers Hill, Australia
Ability to deliver
8.4/40.00/20 Reviews2.1/10 Clients & Experience6.4/10 Market PresenceService focus
50% Customer Service Outsourcing15% Chat Support Services50% Other -
$1,000+$25 - $49 / hr250 - 999Homebush, Australia
Ability to deliver
5.8/40.00/20 Reviews0.6/10 Clients & Experience5.2/10 Market PresenceService focus
10% Customer Service Outsourcing50% Chat Support Services90% Other -
UndisclosedUndisclosed250 - 999Botanic Ridge, Australia
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
10% Customer Service Outsourcing40% Chat Support Services90% Other -
$5,000+$25 - $49 / hr10 - 49Boronia, Australia
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
100% Customer Service Outsourcing25% Chat Support Services -
UndisclosedUndisclosed250 - 999Sydney, Australia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Customer Service Outsourcing100% Chat Support Services60% Other -
UndisclosedUndisclosed50 - 249Campbelltown, Australia
Ability to deliver
6.4/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
10% Customer Service Outsourcing33% Chat Support Services90% Other -
UndisclosedUndisclosed50 - 249Adelaide, Australia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Customer Service Outsourcing63% Chat Support Services60% Other -
$5,000+$50 - $99 / hr10 - 49Lisarow, Australia
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
23% Customer Service Outsourcing34% Chat Support Services77% Other -
$50,000+< $25 / hr10 - 49Melbourne, Australia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
15% Customer Service Outsourcing50% Chat Support Services85% Other -
$1,000+< $25 / hr10 - 49Chatswood, Australia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
35% Customer Service Outsourcing25% Chat Support Services65% Other -
$5,000+$25 - $49 / hr50 - 249Chester Hill, Australia
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
10% Customer Service Outsourcing30% Chat Support Services90% Other -
$5,000+Undisclosed10 - 49Sydney, Australia
Ability to deliver
5/40.00/20 Reviews0/10 Clients & Experience5/10 Market PresenceService focus
20% Customer Service Outsourcing25% Chat Support Services80% Other -
$1,000+< $25 / hr1,000 - 9,999Southbank, Australia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Customer Service Outsourcing100% Chat Support Services90% Other -
UndisclosedUndisclosed250 - 999Melbourne, Australia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Customer Service Outsourcing100% Chat Support Services90% Other