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Top Virtual Assistant Services in Melbourne

Looking for a highly skilled virtual assistant company in Melbourne? Browse our list of top providers and filter by price, team size, reviews and more.

Ratings Updated: March 23, 2025

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11 Companies

0 Leaders 11 Contenders

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11 Companies

Country: Australia

City: Melbourne

Back Office Outsourcing: Virtual Assistant

List of the Best Melbourne Virtual Assistant Companies

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What are Featured Providers?
Remote CoWorker

4.8 127 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Melbourne, Australia

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Focus Areas

25% Virtual Assistant

25% Data Entry & Processing

10% Claims Processing +4

10% Legal Outsourcing

10% Medical Billing Services

10% Payment Processing

10% Writing & Content Creation Outsourcing

Remote CoWorker is a Business Process Outsourcing (BPO) provider specializing in Remote Back Office Solutions and Administrative Support Services. The company consistently receives high praise for its responsiveness and efficient project management, with over 90% of reviews highlighting their timely delivery and personalized client service. Clients frequently commend their ability to align company values and offer good value for cost.

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Reviews mention Accommodating

Clients have expressed a highly positive sentiment regarding Remote CoWorker's accommodating nature. One client highlighted their responsiveness and adaptability, noting that the team effectively addressed any issues encountered. Another client emphasized their management's willingness to work closely and ensure their needs were met, stating, "They are very accommodating... willing to put the effort in." Overall, feedback indicates a strong commitment to client satisfaction and flexibility in meeting project demands.

Virtual Assistance for Financial Advisory & Consulting Firm

5.0 Sep 29, 2024

Their project management was highly effective, consistently delivering items on time with strong attention to detail. They were responsive to our needs, quickly adapting to any changes and ensuring smooth communication throughout the process.

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Outbound Call Support for Real Estate Company

5.0 Jun 1, 2020

Their management is the most impressive thing. They’re on top of everything. If someone isn’t doing well, Sean (COO) will handle it. They’re also very accommodating. They’re hard workers and are passionate about the job. They are willing to put the effort in. After training them and showing them what to do, they are very valuable employees.

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29 of 41 Back Office Outsourcing reviews are 5 stars

13 new reviews for Back Office Outsourcing in past 6 months

Less than $10,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Back Office Outsourcing for Event Planning Co

4.0 — Remote CoWorker provided virtual assistant services for an event planning company. The team was tasked with helping the internal team with various administrative tasks. Read more

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Australia (1)

Belgium (1)

Canada (3)

United Arab Emirates (1)

United States (75)

England (1)

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Prialto

5.0 35 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Melbourne, Australia

Services provided

70% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

75% Virtual Assistant

25% Data Entry & Processing

Prialto is a Business Process Outsourcing company providing Remote Back Office Solutions and Administrative Support Services. Their reviews highlight a strong commitment to process, technology, and proactive management, with 100% of clients noting timely communication and responsiveness. Their ability to adapt and deliver complex tasks consistently is praised, with no significant areas for improvement mentioned.

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Reviews mention Team players

Clients consistently highlight Prialto's team-oriented approach, noting their seamless integration into existing operations. One client emphasized the 'outstanding' virtual assistant who was 'eager to learn' and maintained 'clear communication and open feedback.' Another client praised the 'integral component' of Prialto's team, describing them as a 'thought-partner' that enhances productivity. Overall, feedback reflects a strong sentiment regarding Prialto's commitment to collaboration and support, fostering a positive work environment.

HR, R&D & Customer Service Support for Green Technology Co

5.0 Sep 5, 2023

The company is so invested in our success. They became part of our corporate team immediately, rather than acting as an external consultant. As a large focus of their role with us is customer service, this is incredibly important to us and our brand.

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Executive Assistance for Strategy Consultancy

5.0 Dec 10, 2022

Being a solopreneur can be really lonely: I’m really enjoying Ellie’s teamwork and enthusiasm for our work subject matter. Ellie and I communicate daily about priorities and progress, with a weekly meeting with our full team.

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Administrative Support for Concierge Medicine Practice

5.0 Dec 4, 2024

The leadership team was intimately involved during the onboarding process and attended the initial meetings to ensure alignment and role clarity. My VA is outstanding! eager to learn, great attitude, clear communication and open to feedback. The leadership team was also available for questions unrelated to the main project and offered guidance when needed.

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13 of 14 Back Office Outsourcing reviews are 5 stars

9 new reviews for Back Office Outsourcing in past 6 months

$200,000 – $999,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Back Office Outsourcing for Growth Acceleration Platform

5.0 — Prialto provides ongoing back-office support for a growth acceleration platform. The team has supported the client with campaign and creative management tasks and ad hoc projects. Read more

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Canada (1)

United States (29)

England (1)

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Virtual Gurus

4.3 15 reviews
Premier Verified

$1,000+

$25 - $49 / hr

10 - 49

Serves Melbourne, Australia

Services provided

45% Back Office Outsourcing

20% Customer Service Outsourcing

20% Social Media Marketing +1

15% Transcription

Focus Areas

75% Virtual Assistant

15% Data Entry & Processing

10% Writing & Content Creation Outsourcing

Virtual Gurus is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. The majority of reviews highlight their skilled virtual assistants who contribute to increased business efficiency and reduced administrative workload, with 85% of feedback being positive. A recurring theme among 60% of reviews is their excellent cultural fit with clients' values. However, 15% of reviewers noted issues with communication and customer service.

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Reviews mention Easy to work with

Clients consistently express that Virtual Gurus is easy to work with, highlighting the team's willingness to learn and adapt to customer needs. One client noted the 'very effective' workflow and praised the 'high level candidates' provided, along with a 'simple talent search and onboarding process.' Overall, the sentiment is positive, with clients appreciating the commitment to customer service and the successful collaboration established.

Customer Support Services for Online Marketplace

5.0 Dec 7, 2022

A willingness to learn support activities and adapt to changes has been paramount in the success of our relationship with our chosen virtual gurus. Offer high level candidates and a very simple talent search and onboarding process.

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5 of 8 Back Office Outsourcing reviews are 5 stars

1 new review for Back Office Outsourcing in past 6 months

Less than $10,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Back Office Outsourcing for Legal Firm

5.0 — Virtual Gurus has provided virtual assistant services for a law firm. The team's tasks have included email management, calendaring, and project management assistance. Read more

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Canada (10)

United States (4)

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Away Digital Teams

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Balaclava, Australia

Services provided

20% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

15% IT Staff Augmentation +5

10% Call Center Services

10% Customer Service Outsourcing

10% HR Consulting

10% HR Outsourcing

10% Web Development

Focus Areas

15% Virtual Assistant

20% Data Entry & Processing

20% Payment Processing +4

15% Claims Processing

10% Legal Outsourcing

10% Revenue Cycle Management

10% Writing & Content Creation Outsourcing

Away Digital Teams is a Balaclava, Australia-based Back Office Outsourcing company. Their services include Back Office Outsourcing and IT staff augmentation.
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ConnectOS

Not yet reviewed

Undisclosed

< $25 / hr

1,000 - 9,999

Melbourne, Australia

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7

10% Finance & Accounting Outsourcing (FAO)

10% HR Consulting

10% HR Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% IT Strategy Consulting

10% Sales Outsourcing

Focus Areas

100% Virtual Assistant

Large IT strategy consulting company ConnectOS, is headquartered in Mandaluyong, Philippines and Melbourne, Australia. Their services include IT strategy consulting and IT managed services.
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Featured

What are Featured Providers?
Sharkhelpers

4.8 6 reviews
Premier Verified

$1,000+

< $25 / hr

10 - 49

Serves Melbourne, Australia

Services provided

10% Back Office Outsourcing

15% HR Outsourcing

15% PEO/Employee Leasing +5

15% Recruiting

15% Staffing

10% Customer Service Outsourcing

10% Employer of Record (EOR) Services

10% IT Staff Augmentation

Focus Areas

25% Virtual Assistant

38% Data Entry & Processing

13% Legal Outsourcing +2

13% Writing & Content Creation Outsourcing

11% Claims Processing

Sharkhelpers is a recruitment and HR services company specializing in sourcing and onboarding skilled professionals across various industries, such as operations, sales, and administrative roles. They have received overwhelmingly positive feedback, with approximately 100% of clients expressing satisfaction with their attentive customer service, responsiveness, and successful recruitment outcomes. A recurring theme among reviews is their ability to align candidates with clients' specific requirements and company cultures.

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Reviews mention Team players

Client feedback emphasizes Sharkhelpers' role as a supportive team player, highlighting their effective communication and alignment with client needs. One client noted that the team listens carefully to specific requirements and provides quality candidates, contrasting their experience with less attentive agencies. The client praised the team's follow-up and responsiveness, particularly mentioning Jorge and Paula's contributions. Overall, the sentiment is overwhelmingly positive, with clients expressing high levels of trust and satisfaction in Sharkhelpers' collaborative approach.

Recruiting Services for Web Development Agency

4.0 May 20, 2024

The team is an essential partner that recruits good talent and is a central member of our team. Most of the candidates we interviewed during the recruitment process were aligned with us or weren't very far off. We had worked with other recruiting agencies before who just shoved us candidates, and it was a waste of time. Sharkhelpers is far from that and really listens to our requirements, getting into the specific skills we seek in a candidate. Sharkhelpers has been helpful and followed up with the right questions. The entire team, in unison, has always been very supportive.

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Canada (1)

Spain (1)

United States (3)

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GlobalInfo Pty Ltd

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Oakleigh South, Australia

Services provided

10% Back Office Outsourcing

15% CRM Consulting and SI

15% Pay Per Click +6

10% AI Development

10% E-Commerce Development

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Focus Areas

100% Virtual Assistant

GlobalInfo Pty Ltd, a PPC agency, is in Oakleigh South, Australia. They focus on Pay Per Click and CRM consulting and SI and were founded in 2006.
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Outsourcey

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Richmond, Australia

Services provided

50% Back Office Outsourcing

50% Call Center Services

Focus Areas

10% Virtual Assistant

20% Claims Processing

20% Data Entry & Processing +5

10% Legal Outsourcing

10% Medical Billing Services

10% Payment Processing

10% Revenue Cycle Management

10% Writing & Content Creation Outsourcing

Outsourcey, an answering service company and Back Office Outsourcing company, was founded in 2024. The firm specializes in Call Center Services and Back Office Outsourcing.
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Float Accounting

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Preston, Australia

Services provided

10% Back Office Outsourcing

50% Accounting

10% BI & Big Data Consulting & SI +3

10% Business Consulting

10% Cloud Consulting & SI

10% Other IT Consulting and SI

Focus Areas

15% Virtual Assistant

15% Legal Outsourcing

15% Payment Processing +5

15% Writing & Content Creation Outsourcing

10% Claims Processing

10% Data Entry & Processing

10% Medical Billing Services

10% Revenue Cycle Management

Float Accounting is an Accounting company. They specialize in Accounting and BI & big data consulting & SI and were launched in 2021. The agency is in Preston, Australia and Melbourne, Australia.
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Onehalf Offshore Business Solutions

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Melbourne, Australia

Services provided

20% Back Office Outsourcing

20% Accounting

15% Mobile App Development +4

15% Web Development

10% Customer Service Outsourcing

10% Recruiting

10% Transcription

Focus Areas

34% Virtual Assistant

33% Data Entry & Processing

33% Writing & Content Creation Outsourcing

Midsize Accounting company Onehalf Offshore Business Solutions, is headquartered in Melbourne, Australia. Their services include Accounting and Back Office Outsourcing.
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WireTask

Not yet reviewed

$10,000+

< $25 / hr

50 - 249

Docklands, Australia

Services provided

25% Back Office Outsourcing

25% Business Consulting

25% Call Center Services +1

25% Sales Outsourcing

Focus Areas

15% Virtual Assistant

30% Claims Processing

15% Medical Billing Services +5

15% Payment Processing

10% Data Entry & Processing

5% Legal Outsourcing

5% Revenue Cycle Management

5% Writing & Content Creation Outsourcing

WireTask is a midsize Business Consulting company located in Docklands, Australia and Dhaka, Bangladesh. Their services include Business Consulting and Call Center Services.
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Metreons Outsourcing

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Caroline Springs, Australia

Services provided

100% Back Office Outsourcing

Focus Areas

100% Virtual Assistant

Metreons Outsourcing is a Back Office Outsourcing company in Caroline Springs, Australia. Established in 2008, the team focuses on Back Office Outsourcing.
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Skill Sync AU

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Melbourne, Australia

Services provided

60% Back Office Outsourcing

40% Recruitment Process Outsourcing

Focus Areas

50% Virtual Assistant

50% Writing & Content Creation Outsourcing

Skill Sync AU is a Back Office Outsourcing company launched in 2017. Headquartered in Melbourne, Australia, the team focuses on Back Office Outsourcing and Recruitment Process Outsourcing.
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Anton Murray Consulting

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Melbourne, Australia

Services provided

20% Back Office Outsourcing

40% Commercial Financing

20% Accounting +2

10% Business Consulting

10% Financial Consulting

Focus Areas

50% Virtual Assistant

50% Payment Processing

Anton Murray Consulting is a Commercial Financing company based in Northbridge, Australia and Melbourne, Australia. Their services include Commercial Financing and Back Office Outsourcing.
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New Media Services

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Botanic Ridge, Australia

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +10

10% Graphic Design

10% Logo

10% Translation

10% Web Design

5% Content Marketing

5% Conversion Optimization

5% Pay Per Click

5% Search Engine Optimization

5% Social Media Marketing

5% Video Production

Focus Areas

33% Virtual Assistant

34% Data Entry & Processing

33% Writing & Content Creation Outsourcing

New Media Services is a midsize Back Office Outsourcing company. They specialize in Back Office Outsourcing and Call Center Services and were launched in 2012.
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Best Melbourne Virtual Assistant Companies

Away Digital Teams

Undisclosed

Undisclosed

250 - 999

Balaclava, Australia

Ability to deliver

11.7/40.0

0/20 Reviews

6.2/10 Clients & Experience

5.5/10 Market Presence

Service focus

20% Back Office Outsourcing

15% Virtual Assistant

80% Other

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ConnectOS

Undisclosed

< $25 / hr

1,000 - 9,999

Melbourne, Australia

Ability to deliver

9.1/40.0

0/20 Reviews

1.5/10 Clients & Experience

7.7/10 Market Presence

Service focus

10% Back Office Outsourcing

100% Virtual Assistant

90% Other

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GlobalInfo Pty Ltd

$1,000+

$100 - $149 / hr

2 - 9

Oakleigh South, Australia

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

10% Back Office Outsourcing

100% Virtual Assistant

90% Other

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Outsourcey

Undisclosed

Undisclosed

2 - 9

Richmond, Australia

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

50% Back Office Outsourcing

10% Virtual Assistant

50% Other

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Float Accounting

Undisclosed

Undisclosed

10 - 49

Preston, Australia

Ability to deliver

6/40.0

0/20 Reviews

1.4/10 Clients & Experience

4.6/10 Market Presence

Service focus

10% Back Office Outsourcing

15% Virtual Assistant

90% Other

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Onehalf Offshore Business Solutions

Undisclosed

Undisclosed

250 - 999

Melbourne, Australia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Back Office Outsourcing

34% Virtual Assistant

80% Other

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WireTask

$10,000+

< $25 / hr

50 - 249

Docklands, Australia

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

25% Back Office Outsourcing

15% Virtual Assistant

75% Other

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Metreons Outsourcing

Undisclosed

Undisclosed

10 - 49

Caroline Springs, Australia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

100% Virtual Assistant

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Skill Sync AU

Undisclosed

Undisclosed

Freelancer

Melbourne, Australia

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

60% Back Office Outsourcing

50% Virtual Assistant

40% Other

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Anton Murray Consulting

Undisclosed

Undisclosed

10 - 49

Melbourne, Australia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Back Office Outsourcing

50% Virtual Assistant

80% Other

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New Media Services

Undisclosed

Undisclosed

250 - 999

Botanic Ridge, Australia

Ability to deliver

5.7/40.0

0/20 Reviews

0/10 Clients & Experience

5.7/10 Market Presence

Service focus

10% Back Office Outsourcing

33% Virtual Assistant

90% Other

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Top Virtual Assistant Services in Melbourne

List of the Best Melbourne Virtual Assistant Companies

Reviews mention Accommodating

Virtual Assistance for Financial Advisory & Consulting Firm

Outbound Call Support for Real Estate Company

Back Office Outsourcing for Event Planning Co

Reviews mention Team players

HR, R&D & Customer Service Support for Green Technology Co

Executive Assistance for Strategy Consultancy

Administrative Support for Concierge Medicine Practice

Back Office Outsourcing for Growth Acceleration Platform

Reviews mention Easy to work with

Customer Support Services for Online Marketplace

Back Office Outsourcing for Legal Firm

Reviews mention Team players

Recruiting Services for Web Development Agency

Get closer to kicking off your next project today

List of the Best Melbourne Virtual Assistant Companies

Latest Virtual Assistant Articles

Top 15 Women in B2B Sales To Follow in 2025

Natalie Kaminski on Balancing Client-Led Growth With Strategic Expansion

Leveraging Predictive Analytics to Enhance B2B Sales Strategies

Similar Categories

Related Services

Specialties

Popular Locations