Top Chat Support Services in the United Arab Emirates
15 Companies
List of the Top United Arab Emirates Chat Support Companies
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Task Virtual
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$1,000+< $25 / hr50 - 249Dubai, United Arab EmiratesServices provided
10% Customer Service Outsourcing30% Search Engine Optimization10% Back Office Outsourcing +510% Call Center Services10% Sales Outsourcing10% Social Media Marketing10% Web Design10% Web DevelopmentFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 54 projectsTask Virtual is a Customer Support Outsourcing company specializing in enhancing client interactions and improving response times. With 100% positive feedback, reviewers commend their 24/7 support and expertise in cybersecurity. Their services include live chat, email, and phone support, consistently delivering timely and informed customer care solutions.
1 of 1 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Travel Company
5.0 — Task Virtual provides call center services for a travel company. The team handles inbound calls, addresses booking inquiries, offers multilingual support, resolves end customer issues, and logs Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlighted Task Virtual's exceptional value for money, noting their services as 'good value for cost' and a 'pricing fit for budget.' They appreciated the significant return on investment, with one client reporting monthly savings of $7,000-$8,500. Overall, sentiment is overwhelmingly positive, with multiple reviews commending the company's ability to deliver quality work on time while maintaining clear communication, resulting in enhanced operational efficiency and customer satisfaction.Was this helpful?
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This provider is fluent in 7 languages:
- Bengali
- English
- French
- Hindi
- Panjabi
- Sindhi
- Spanish
This provider is available in 12 time zones:
- Middle East Time (MET)
- India Standard Time (IST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
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See All Locations (12)Dubai, United Arab Emirates
Al Ain - Dubai Road
Dubai, United Arab Emirates 000001
3472846666
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$5,000+< $25 / hr250 - 999Dubai, United Arab Emirates
Services provided
10% Customer Service Outsourcing10% AI Agents10% AI Development +710% Custom Software Development10% Generative AI10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% UX/UI Design10% Web DevelopmentFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 44 projectsRiseup Labs is a versatile software development company specializing in web and mobile app development, UI/UX design, and backend systems. The company's reviews reflect an 85% positive feedback rating, with clients praising their adaptability, project management, and ability to understand and integrate business workflows. Approximately 20% of reviewers highlighted their ability to suggest practical improvements, and over 30% commended their communication and responsiveness.
Reviews mention Experienced
Overall, client sentiment regarding the experience with Riseup Labs is highly positive. A Manager from Snehasish Mahmud & Co. highlighted the team's effective project management and their attention to detail, stating they provided 'amazing feedback' from users and guided them in making 'cost-effective' decisions. The client praised the team's adaptability and found no areas for improvement, emphasizing that Riseup Labs was an 'amazing team' that excelled in delivering their mobile app development project.-
Mobile App Development for Finance Company
5.0 Jul 30, 2022The experience overall was the most impressive. From day one, they worked out every detail and spec of the development. They guide us to make the smartest decisions that are cost-effective.
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Web Redesign & SEO for Software Dev Company's Client
5.0 Jul 26, 2022The designers and developers are true professionals. They understand your concept and make it a reality. Great to work with! Very efficient, precise, and handling the final details with ease. I will work again.
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More responsive than most other service providers
Get in TouchRiseup Labs is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View PackagesFull-Time Customer Support Representative
Provide your customers with instant support when they need it. Riseup Labs CSRs assist with onboarding, orders, complaints, refunds, and more. Ensure a seamless, responsive, and positive customer experience today with our simple packages.Was this helpful?
See All Locations (5)Dubai, United Arab Emirates
9095, The Bridge, Level 2, Dubai Sports City. Dubai, 39226, UAE
Dubai, United Arab Emirates 392266 - 9
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UndisclosedUndisclosed250 - 999Dubai, United Arab Emirates
Services provided
20% Customer Service Outsourcing25% AI Development25% Call Center Services +215% AI Consulting15% Generative AIFocus Areas
50% Chat Support Services25% Email Support Services25% Phone Support ServicesSee all 1 projectsLiveAdmins is a customer engagement company specializing in providing live chat services for businesses. Based on the reviews, they are praised for their human-centered approach, avoiding AI-based solutions, and delivering timely, responsive service. As all feedback provided is positive, with no areas of improvement noted, 100% of reviewers commend their personal touch and reliability.
Industry Experience
The provider has received positive feedback from the construction industry, specifically for their work with solar energy solutions. Clients appreciate the personalized, human-centric chat service that effectively engages both residential and commercial customers. Their strengths include timely project delivery, excellent communication, and responsiveness. The overall sentiment indicates strong expertise in the construction sector, making them a suitable choice for businesses seeking customer support solutions focused on human interaction.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received.Was this helpful?
See All Locations (2)Dubai, United Arab Emirates
G-14, Dubai Gate 1, Cluster Q
Dubai, United Arab Emirates10 - 15
+971 4 423 2624
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$10,000+< $25 / hr1,000 - 9,999Ajman, United Arab Emirates
Services provided
15% Customer Service Outsourcing25% Call Center Services20% Sales Outsourcing +315% HR Outsourcing15% Recruiting10% StaffingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsTafaseel BPO is a call center service provider offering bilingual agents and live chat support. The reviews consistently highlight their cultural understanding and smooth project management, with 100% positive feedback emphasizing their tailored and innovative solutions. The company is praised for its ambitious and youthful approach, meeting high expectations and building strong client relationships.
Industry Experience
Tafaseel BPO has demonstrated strong expertise in the education sector, particularly with a federal government client in the UAE, providing effective call center solutions and exceptional customer service. Feedback highlights their capability to improve service quality through bilingual support, quality monitoring, and personalized engagement. Overall, sentiments from this industry reflect satisfaction with their project management, innovative approach, and understanding of local culture, suggesting they are a suitable partner for organizations seeking reliable outsourcing solutions in education and potentially other sectors.
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EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Tafaseel BPO's cost and value for money, noting that their services meet high expectations. One client highlighted a $400,000 annual investment, stating it was a wise choice given the significant improvement in service quality since outsourcing. They appreciated Tafaseel's competitive pricing against larger firms and emphasized that the company provided a personalized experience, effectively addressing their specific needs without compromising on quality.Was this helpful?
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$50,000+Undisclosed1,000 - 9,999Dubai, United Arab Emirates
Services provided
20% Customer Service Outsourcing30% Call Center Services20% IT Managed Services +510% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)5% Staffing3% HR Outsourcing2% RecruitingFocus Areas
29% Chat Support Services34% Phone Support Services26% Order Processing & Taking +111% Email Support ServicesSee all 1 projectsIBT: No. 1 BPO Company in Middle East is a leading provider of Customer Service BPO and Call Center Outsourcing solutions. Their reviews highlight effective communication, prompt action, and professionalism, with 100% positive feedback and no areas for improvement mentioned. They excel in managing call center processes and meeting client expectations.
0 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Eyecare Hospital
4.0 — IBT: No. 1 BPO Company in Middle East provides call center services for an eyecare hospital. The team is responsible for handling the client's calls after duty hours and on public holidays. Read moreWas this helpful?
Industry Experience
IBT: No. 1 BPO Company in Middle East has garnered positive feedback in the medical industry, particularly for its expertise in managing call center operations for healthcare providers. Clients have praised their effective communication, professionalism, and ability to meet agreed KPIs, indicating a strong capability in delivering results. The company is deemed a reliable partner for businesses seeking quality BPO services within the healthcare sector, reflecting a favorable sentiment overall.
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MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding IBT's pricing, highlighting it as a key factor in their selection process. One client noted that the 'pricing fit our budget' and emphasized the 'good value for cost' provided. Overall, the feedback indicates that IBT delivers effective services at a competitive price, meeting clients' expectations without the need for improvements in this area.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Dubai, United Arab Emirates
Services provided
10% Customer Service Outsourcing10% Cloud Consulting & SI10% Content Marketing +710% Custom Software Development10% IT Strategy Consulting10% Mobile App Development10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentFocus Areas
50% Chat Support Services50% Email Support ServicesSee all 1 projectsHatchTechs UAE is a versatile technology development company specializing in interactive exhibit design and custom CRM solutions. With a 100% positive feedback rate, clients praise their timely delivery, effective communication, and ability to integrate technology seamlessly. Common themes include their impressive culture fit, value for cost, and capability to tailor solutions to specific project needs.
Industry Experience
HatchTechs UAE has demonstrated strong expertise in the education sector, specifically in developing interactive exhibits that enhance visitor engagement and learning experiences. Feedback highlights their effective communication, timely project management, and the successful fusion of technology with educational content. Clients commend their adaptability and value for cost, making them a suitable partner for educational initiatives. Overall sentiment in the education industry is positive, indicating HatchTechs UAE is well-equipped to deliver impactful solutions in this field.
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EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted HatchTechs UAE provides good value for cost, with one reviewer highlighting their selection due to a 'great culture fit' and 'good value for cost.' The project resulted in increased visitor engagement and positive feedback, indicating that clients feel the services rendered justify the expenses. Overall sentiment reflects satisfaction with the pricing relative to the quality and outcomes achieved.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999دبي, United Arab Emirates
Services provided
20% Customer Service Outsourcing40% Call Center Services20% IT Strategy Consulting +215% Sales Outsourcing5% Content MarketingFocus Areas
30% Chat Support Services40% Phone Support Services30% Order Processing & TakingData Direct Group is a call center company based in دبي, United Arab Emirates. Their services include Call Center Services and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Abu Dhabi, United Arab Emirates
Services provided
50% Customer Service Outsourcing50% Contract ManufacturingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesBudget Uniform, a Contract Manufacturing and Customer Service Outsourcing company, provide Contract Manufacturing and Customer Service Outsourcing. They were established in 2020.
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$5,000+$200 - $300 / hr250 - 999Abu Dhabi, United Arab Emirates
Services provided
10% Customer Service Outsourcing25% Commercial Development20% Engineering +510% Business Consulting10% Commercial Brokerage Services10% Insurance Services & Brokers10% Sales Outsourcing5% Contract ManufacturingFocus Areas
20% Chat Support Services30% Phone Support Services25% Email Support Services +125% Order Processing & TakingMidsize Commercial Development company Masdar, is in Abu Dhabi, United Arab Emirates. Their services include Commercial Development and Engineering.
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$5,000+$25 - $49 / hr50 - 249Dubai, United Arab Emirates
Services provided
10% Customer Service Outsourcing20% CRM Consulting and SI20% Custom Software Development +420% ERP Consulting and SI10% AI Development10% Back Office Outsourcing10% Call Center ServicesFocus Areas
25% Chat Support Services50% Order Processing & Taking25% Email Support ServicesSoftware development firm Voxtron Middle East LLC was launched in 1994. The firm specializes in Custom Software Development and CRM consulting and SI.
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Undisclosed< $25 / hr10 - 49Dubai, United Arab Emirates
Services provided
10% Customer Service Outsourcing20% Back Office Outsourcing10% Business Consulting +610% Call Center Services10% Content Writing Services10% Document Digitization & Management10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% StaffingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesDubai Data Entry is a Back Office Outsourcing company. Located in Dubai, United Arab Emirates, their small team offers Back Office Outsourcing and Business Consulting. The agency was launched in
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UndisclosedUndisclosed50 - 249Dubai, United Arab Emirates
Services provided
30% Customer Service Outsourcing70% Call Center ServicesFocus Areas
20% Chat Support Services40% Phone Support Services20% Email Support Services +120% Order Processing & TakingInsights Middle East is a midsize Dubai, United Arab Emirates-based answering service company. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999رأس الخيمة, United Arab Emirates
Services provided
20% Customer Service Outsourcing50% Finance & Accounting Outsourcing (FAO)25% Accounting +15% Tax LawFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesFinance & Accounting Outsourcing (FAO) company Valuecent Consultancy Private Limited was launched in 2012. The team focuses on Finance & Accounting Outsourcing (FAO) and Accounting.
Read moreSee All Locations (4)رأس الخيمة, United Arab Emirates
Flexi Desk, RAKEZ Business
رأس الخيمة, United Arab Emirates POBox3275206 - 9
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$1,000+< $25 / hr10 - 49دبي, United Arab Emirates
Services provided
25% Customer Service Outsourcing50% Sales Outsourcing25% Back Office OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesIn Dover, Delaware and Lahore, Pakistan, Moldech is a Sales Outsourcing company. Their services include Sales Outsourcing and Back Office Outsourcing.
Read moreSee All Locations (3)دبي, United Arab Emirates
Office 207, Saheel Tower 1, Al Nahda 1, Dubai, UAE
دبي, United Arab Emirates2 - 5
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UndisclosedUndisclosed2 - 9Dubai, United Arab Emirates
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Back Office OutsourcingFocus Areas
50% Chat Support Services50% Phone Support ServicesCCT Services, a telephone answering service, is based in Dubai, United Arab Emirates. Established in 2008, the team provides Call Center Services and Back Office Outsourcing.
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List of the Top 4 United Arab Emirates Chat Support Companies
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UndisclosedUndisclosed250 - 999Dubai, United Arab Emirates
Ability to deliver
27.4/40.016.6/20 Reviews5.1/10 Clients & Experience5.7/10 Market PresenceService focus
20% Customer Service Outsourcing50% Chat Support Services80% Other -
$10,000+< $25 / hr1,000 - 9,999Ajman, United Arab Emirates
Ability to deliver
20.3/40.013/20 Reviews2.1/10 Clients & Experience5.2/10 Market PresenceService focus
15% Customer Service Outsourcing25% Chat Support Services85% Other -
$50,000+Undisclosed1,000 - 9,999Dubai, United Arab Emirates
Ability to deliver
17.8/40.013.2/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Customer Service Outsourcing29% Chat Support Services80% Other -
$1,000+$25 - $49 / hr10 - 49Dubai, United Arab Emirates
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Customer Service Outsourcing50% Chat Support Services90% Other -
UndisclosedUndisclosed1,000 - 9,999دبي, United Arab Emirates
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Customer Service Outsourcing30% Chat Support Services80% Other -
UndisclosedUndisclosed50 - 249Abu Dhabi, United Arab Emirates
Ability to deliver
6.2/40.00/20 Reviews1.3/10 Clients & Experience4.9/10 Market PresenceService focus
50% Customer Service Outsourcing25% Chat Support Services50% Other -
$5,000+$200 - $300 / hr250 - 999Abu Dhabi, United Arab Emirates
Ability to deliver
8.8/40.00/20 Reviews0/10 Clients & Experience8.8/10 Market PresenceService focus
10% Customer Service Outsourcing20% Chat Support Services90% Other -
$5,000+$25 - $49 / hr50 - 249Dubai, United Arab Emirates
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
10% Customer Service Outsourcing25% Chat Support Services90% Other -
Undisclosed< $25 / hr10 - 49Dubai, United Arab Emirates
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
10% Customer Service Outsourcing25% Chat Support Services90% Other -
UndisclosedUndisclosed50 - 249Dubai, United Arab Emirates
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Customer Service Outsourcing20% Chat Support Services70% Other -
$5,000+< $25 / hr250 - 999Dubai, United Arab Emirates
Ability to deliver
35.7/40.017.6/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
10% Customer Service Outsourcing25% Chat Support Services90% Other -
UndisclosedUndisclosed250 - 999رأس الخيمة, United Arab Emirates
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
20% Customer Service Outsourcing25% Chat Support Services80% Other -
$1,000+< $25 / hr10 - 49دبي, United Arab Emirates
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Customer Service Outsourcing25% Chat Support Services75% Other -
UndisclosedUndisclosed2 - 9Dubai, United Arab Emirates
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing50% Chat Support Services80% Other -
$1,000+< $25 / hr50 - 249Dubai, United Arab Emirates
Ability to deliver
27.2/40.016.6/20 Reviews2.2/10 Clients & Experience8.3/10 Market PresenceService focus
10% Customer Service Outsourcing25% Chat Support Services90% Other
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