Top Chat Support Services in the United Arab Emirates
5 Leaders 10 Contenders
15 Companies
List of the Top United Arab Emirates Chat Support Companies
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Division50
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UndisclosedUndisclosed50 - 249Dubai, United Arab EmiratesServices provided
10% Customer Service Outsourcing35% Sales Outsourcing15% Email Marketing +410% Call Center Services10% Content Marketing10% Demand Generation Marketing10% Search Engine OptimizationFocus Areas
30% Chat Support Services40% Phone Support Services30% Email Support ServicesSee all 28 projectsDivision50 is a comprehensive marketing and sales solutions company, specializing in digital advertising, sales department creation, and event outreach. Across the reviews, clients consistently praise Division50 for their strategic alignment, pricing, and impressive results, with 100% of the reviews noting successful outcomes such as increased lead generation and sales pipeline growth. Their attention to brand voice and seamless integration of marketing and sales efforts are frequently highlighted as unique strengths.
Reviews mention Transparent
Clients have expressed a high level of satisfaction with Division50's transparency throughout their projects. One client highlighted their 'radical transparency,' detailing how budget allocations directly correlated with pipeline results, fostering trust. The consistent communication and detailed reporting ensured that clients were never left in the dark regarding campaign performance. Overall, the sentiment regarding transparency is overwhelmingly positive, with clients appreciating the clarity and openness Division50 provided.-
Digital Marketing Services for Creative Agency
5.0 Sep 29, 2025Among all the things Division50 delivered, the one that left the strongest impression was their radical transparency. Every campaign detail was broken down to show exactly how the budget translated into the pipeline, not just surface metrics like clicks or impressions. That kind of precision and openness built immediate trust and set them apart from other partners we’ve worked with.
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Industry Experience
Division50 has demonstrated strong expertise across several industries, notably Advertising & Marketing, Financial Services, and Information Technology. In Advertising & Marketing, clients praised their strategic approach and ability to enhance brand engagement. In Financial Services, they successfully generated high-value leads and improved conversion rates. Their work in Information Technology highlighted robust lead generation and efficient process implementation. Overall, feedback indicates a positive sentiment, with particular strengths in campaign management, responsiveness, and measurable results, making them a suitable partner for businesses seeking growth in these sectors.
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IT Services Consulting Information technology Telecommunications Software Financial services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently noted that Division50 offers good value for money, with several reviews highlighting that their pricing fits budgets while delivering quality results. For instance, one CEO stated, "Pricing fit our budget" and emphasized the "good value for cost." Another client appreciated the significant increase in qualified leads and attributed it to Division50's effective strategies, indicating a favorable return on investment. Overall, the sentiment reflects satisfaction with both the cost and the quality of services provided.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Arabic
- French
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$5,000+< $25 / hr250 - 999Dubai, United Arab Emirates
Services provided
10% Customer Service Outsourcing10% AI Agents10% AI Development +710% Custom Software Development10% Generative AI10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% UX/UI Design10% Web DevelopmentFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 45 projectsRiseup Labs is a versatile technology company excelling in custom software and mobile app development, UI/UX design, and backend solutions. Over 90% of reviews highlight their exceptional project management, adaptability, and communication skills. Clients commend their ability to understand business needs and deliver tailored, efficient solutions on time, with some noting room for improvement in cost estimation and documentation.
3 of 5 reviews are 5 stars$10,000 – $49,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent reviews for Riseup Labs reflect a strong overall sentiment, highlighting their effective project management, adaptability, and understanding of client needs. Clients praised the team's responsiveness and ability to deliver solutions that enhance operational efficiency. For instance, one client noted a 30% reduction in manual tracking due to the platform developed for recruitment. Another highlighted the successful launch of a learning platform tailored for a non-profit. Suggestions for improvement included enhanced documentation and more meeting time.Was this helpful?
Industry Experience
Riseup Labs has demonstrated expertise across various industries, including Energy & Natural Resources, Gambling, Hospitality, Financial Services, Education, Gaming, Telecommunications, and Advertising. Feedback indicates strong project management, adaptability, and effective communication. Notable strengths include IoT development in Energy, UI/UX design in Gambling and Advertising, and app development in Financial Services and Education. Overall, they are well-regarded for their ability to understand client needs and deliver quality solutions, making them a suitable partner for diverse projects.
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Financial services IT Services Education Gaming Telecommunications Arts, entertainment & music Advertising & marketing Software Hospitality & leisure Energy & natural resources Gambling Business servicesWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Middle East Time (MET)
- Greenwich Mean Time (GMT)
- Pacific Standard Time (PST)
- Universal Coordinated Time (UTC)
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See All Locations (5)Dubai, United Arab Emirates
9095, The Bridge, Level 2, Dubai Sports City. Dubai, 39226, UAE
Dubai, United Arab Emirates 392266 - 9
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UndisclosedUndisclosed250 - 999Dubai, United Arab Emirates
Services provided
20% Customer Service Outsourcing25% AI Development25% Call Center Services +215% AI Consulting15% Generative AIFocus Areas
50% Chat Support Services25% Email Support Services25% Phone Support ServicesSee all 1 projectsLiveAdmins is a customer engagement company specializing in providing live chat services for businesses. Based on the reviews, they are praised for their human-centered approach, avoiding AI-based solutions, and delivering timely, responsive service. As all feedback provided is positive, with no areas of improvement noted, 100% of reviewers commend their personal touch and reliability.
Industry Experience
LiveAdmins has demonstrated expertise in the solar energy sector, providing personalized chat services that enhance customer experience by avoiding AI interactions. Clients appreciate their responsiveness and reliable project management, leading to positive sentiment. The ongoing collaboration with Sun Valley Solar Solutions highlights their effectiveness in qualifying leads and supporting customer service. This provider is particularly well-suited for industries requiring human-centric communication solutions.
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Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received.Was this helpful?
See All Locations (2)Dubai, United Arab Emirates
G-14, Dubai Gate 1, Cluster Q
Dubai, United Arab Emirates10 - 15
+971 4 423 2624
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$10,000+< $25 / hr1,000 - 9,999Ajman, United Arab Emirates
Services provided
15% Customer Service Outsourcing25% Call Center Services20% Sales Outsourcing +315% HR Outsourcing15% Recruiting10% StaffingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsTafaseel BPO is a call center service provider offering bilingual agents, live chat support, and comprehensive call management solutions. According to the reviews, approximately 90% of the feedback is positive, highlighting their strong service delivery and cultural understanding. Clients appreciate Tafaseel BPO's ability to meet high expectations and provide a smooth, customized experience, establishing them as a reliable partner.
Industry Experience
Tafaseel BPO has demonstrated strong expertise in the education sector, particularly with a federal government client in the UAE, providing effective call center solutions and exceptional customer service. Feedback highlights their capability to improve service quality through bilingual support, quality monitoring, and personalized engagement. Overall, sentiments from this industry reflect satisfaction with their project management, innovative approach, and understanding of local culture, suggesting they are a suitable partner for organizations seeking reliable outsourcing solutions in education and potentially other sectors.
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EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Tafaseel BPO's cost and value for money, noting that their services meet high expectations. One client highlighted a $400,000 annual investment, stating it was a wise choice given the significant improvement in service quality since outsourcing. They appreciated Tafaseel's competitive pricing against larger firms and emphasized that the company provided a personalized experience, effectively addressing their specific needs without compromising on quality.Was this helpful?
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$50,000+Undisclosed1,000 - 9,999Dubai, United Arab Emirates
Services provided
20% Customer Service Outsourcing30% Call Center Services20% IT Managed Services +510% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)5% Staffing3% HR Outsourcing2% RecruitingFocus Areas
29% Chat Support Services34% Phone Support Services26% Order Processing & Taking +111% Email Support ServicesSee all 1 projectsIBT: No. 1 BPO Company in Middle East is a leading provider of Customer Service BPO and Call Center Outsourcing solutions. Their reviews highlight effective communication, prompt action, and professionalism, with 100% positive feedback and no areas for improvement mentioned. They excel in managing call center processes and meeting client expectations.
0 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Eyecare Hospital
4.0 — IBT: No. 1 BPO Company in Middle East provides call center services for an eyecare hospital. The team is responsible for handling the client's calls after duty hours and on public holidays. Read moreWas this helpful?
Industry Experience
IBT: No. 1 BPO Company in Middle East has garnered positive feedback in the medical industry, particularly for its expertise in managing call center operations for healthcare providers. Clients have praised their effective communication, professionalism, and ability to meet agreed KPIs, indicating a strong capability in delivering results. The company is deemed a reliable partner for businesses seeking quality BPO services within the healthcare sector, reflecting a favorable sentiment overall.
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MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding IBT's pricing, highlighting it as a key factor in their selection process. One client noted that the 'pricing fit our budget' and emphasized the 'good value for cost' provided. Overall, the feedback indicates that IBT delivers effective services at a competitive price, meeting clients' expectations without the need for improvements in this area.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Dubai, United Arab Emirates
Services provided
10% Customer Service Outsourcing10% Cloud Consulting & SI10% Content Marketing +710% Custom Software Development10% IT Strategy Consulting10% Mobile App Development10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentFocus Areas
50% Chat Support Services50% Email Support ServicesSee all 1 projectsHatchTechs UAE is a versatile technology development company specializing in interactive exhibit design and custom CRM solutions. With a 100% positive feedback rate, clients praise their timely delivery, effective communication, and ability to integrate technology seamlessly. Common themes include their impressive culture fit, value for cost, and capability to tailor solutions to specific project needs.
Industry Experience
HatchTechs UAE has demonstrated strong expertise in the education sector, specifically in developing interactive exhibits that enhance visitor engagement and learning experiences. Feedback highlights their effective communication, timely project management, and the successful fusion of technology with educational content. Clients commend their adaptability and value for cost, making them a suitable partner for educational initiatives. Overall sentiment in the education industry is positive, indicating HatchTechs UAE is well-equipped to deliver impactful solutions in this field.
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EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted HatchTechs UAE provides good value for cost, with one reviewer highlighting their selection due to a 'great culture fit' and 'good value for cost.' The project resulted in increased visitor engagement and positive feedback, indicating that clients feel the services rendered justify the expenses. Overall sentiment reflects satisfaction with the pricing relative to the quality and outcomes achieved.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999دبي, United Arab Emirates
Services provided
20% Customer Service Outsourcing40% Call Center Services20% IT Strategy Consulting +215% Sales Outsourcing5% Content MarketingFocus Areas
30% Chat Support Services40% Phone Support Services30% Order Processing & TakingData Direct Group is a call center company based in دبي, United Arab Emirates. Their services include Call Center Services and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Abu Dhabi, United Arab Emirates
Services provided
50% Customer Service Outsourcing50% Contract ManufacturingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesBudget Uniform, a Contract Manufacturing and Customer Service Outsourcing company, provide Contract Manufacturing and Customer Service Outsourcing. They were established in 2020.
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$5,000+$200 - $300 / hr250 - 999Abu Dhabi, United Arab Emirates
Services provided
10% Customer Service Outsourcing25% Commercial Development20% Engineering +510% Business Consulting10% Commercial Brokerage Services10% Insurance Services & Brokers10% Sales Outsourcing5% Contract ManufacturingFocus Areas
20% Chat Support Services30% Phone Support Services25% Email Support Services +125% Order Processing & TakingMidsize Commercial Development company Masdar, is in Abu Dhabi, United Arab Emirates. Their services include Commercial Development and Engineering.
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$5,000+$25 - $49 / hr50 - 249Dubai, United Arab Emirates
Services provided
10% Customer Service Outsourcing20% CRM Consulting and SI20% Custom Software Development +420% ERP Consulting and SI10% AI Development10% Back Office Outsourcing10% Call Center ServicesFocus Areas
25% Chat Support Services50% Order Processing & Taking25% Email Support ServicesSoftware development firm Voxtron Middle East LLC was launched in 1994. The firm specializes in Custom Software Development and CRM consulting and SI.
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Undisclosed< $25 / hr10 - 49Dubai, United Arab Emirates
Services provided
10% Customer Service Outsourcing20% Back Office Outsourcing10% Business Consulting +610% Call Center Services10% Content Writing Services10% Document Digitization & Management10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% StaffingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesDubai Data Entry is a Back Office Outsourcing company. Located in Dubai, United Arab Emirates, their small team offers Back Office Outsourcing and Business Consulting. The agency was launched in
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UndisclosedUndisclosed50 - 249Dubai, United Arab Emirates
Services provided
30% Customer Service Outsourcing70% Call Center ServicesFocus Areas
20% Chat Support Services40% Phone Support Services20% Email Support Services +120% Order Processing & TakingInsights Middle East is a midsize Dubai, United Arab Emirates-based answering service company. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999رأس الخيمة, United Arab Emirates
Services provided
20% Customer Service Outsourcing50% Finance & Accounting Outsourcing (FAO)25% Accounting +15% Tax LawFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesFinance & Accounting Outsourcing (FAO) company Valuecent Consultancy Private Limited was launched in 2012. The team focuses on Finance & Accounting Outsourcing (FAO) and Accounting.
Read moreSee All Locations (4)رأس الخيمة, United Arab Emirates
Flexi Desk, RAKEZ Business
رأس الخيمة, United Arab Emirates POBox3275206 - 9
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$1,000+< $25 / hr10 - 49دبي, United Arab Emirates
Services provided
25% Customer Service Outsourcing50% Sales Outsourcing25% Back Office OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesIn Dover, Delaware and Lahore, Pakistan, Moldech is a Sales Outsourcing company. Their services include Sales Outsourcing and Back Office Outsourcing.
Read moreSee All Locations (3)دبي, United Arab Emirates
Office 207, Saheel Tower 1, Al Nahda 1, Dubai, UAE
دبي, United Arab Emirates2 - 5
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UndisclosedUndisclosed2 - 9Dubai, United Arab Emirates
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Back Office OutsourcingFocus Areas
50% Chat Support Services50% Phone Support ServicesCCT Services, a telephone answering service, is based in Dubai, United Arab Emirates. Established in 2008, the team provides Call Center Services and Back Office Outsourcing.
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List of the Top 5 United Arab Emirates Chat Support Companies
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UndisclosedUndisclosed250 - 999Dubai, United Arab Emirates
Ability to deliver
27.4/40.016.6/20 Reviews5.1/10 Clients & Experience5.7/10 Market PresenceService focus
20% Customer Service Outsourcing50% Chat Support Services80% Other -
UndisclosedUndisclosed50 - 249Dubai, United Arab Emirates
Ability to deliver
32.7/40.017.8/20 Reviews10/10 Clients & Experience4.9/10 Market PresenceService focus
10% Customer Service Outsourcing30% Chat Support Services90% Other -
$10,000+< $25 / hr1,000 - 9,999Ajman, United Arab Emirates
Ability to deliver
20.3/40.013/20 Reviews2.1/10 Clients & Experience5.2/10 Market PresenceService focus
15% Customer Service Outsourcing25% Chat Support Services85% Other -
$50,000+Undisclosed1,000 - 9,999Dubai, United Arab Emirates
Ability to deliver
17.8/40.013.2/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Customer Service Outsourcing29% Chat Support Services80% Other -
$1,000+$25 - $49 / hr10 - 49Dubai, United Arab Emirates
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Customer Service Outsourcing50% Chat Support Services90% Other -
UndisclosedUndisclosed1,000 - 9,999دبي, United Arab Emirates
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Customer Service Outsourcing30% Chat Support Services80% Other -
UndisclosedUndisclosed50 - 249Abu Dhabi, United Arab Emirates
Ability to deliver
6.2/40.00/20 Reviews1.3/10 Clients & Experience4.9/10 Market PresenceService focus
50% Customer Service Outsourcing25% Chat Support Services50% Other -
$5,000+$200 - $300 / hr250 - 999Abu Dhabi, United Arab Emirates
Ability to deliver
8.8/40.00/20 Reviews0/10 Clients & Experience8.8/10 Market PresenceService focus
10% Customer Service Outsourcing20% Chat Support Services90% Other -
$5,000+$25 - $49 / hr50 - 249Dubai, United Arab Emirates
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
10% Customer Service Outsourcing25% Chat Support Services90% Other -
Undisclosed< $25 / hr10 - 49Dubai, United Arab Emirates
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
10% Customer Service Outsourcing25% Chat Support Services90% Other -
UndisclosedUndisclosed50 - 249Dubai, United Arab Emirates
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Customer Service Outsourcing20% Chat Support Services70% Other -
$5,000+< $25 / hr250 - 999Dubai, United Arab Emirates
Ability to deliver
35.5/40.017.4/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
10% Customer Service Outsourcing25% Chat Support Services90% Other -
UndisclosedUndisclosed250 - 999رأس الخيمة, United Arab Emirates
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
20% Customer Service Outsourcing25% Chat Support Services80% Other -
$1,000+< $25 / hr10 - 49دبي, United Arab Emirates
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Customer Service Outsourcing25% Chat Support Services75% Other -
UndisclosedUndisclosed2 - 9Dubai, United Arab Emirates
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing50% Chat Support Services80% Other
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