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Top Customer Support Services in the United Arab Emirates

Ratings Updated: August 12, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves United Arab Emirates

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.

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Reviews mention Adaptable
Hugo Inc. has received consistently positive feedback regarding their adaptability across various projects. Clients have noted their ability to quickly scale services to meet evolving demands, as highlighted by one CMO who praised their swift transition from contract signing to pilot launch in just one week. Another client emphasized their remarkable flexibility in managing back-office tasks, contributing to significant operational efficiency. Overall, the sentiment is overwhelmingly favorable, with clients appreciating Hugo's responsive approach and capability to seamlessly integrate into existing operations.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Their flexibility has also been a game-changer for our business; when we need to scale quickly, they make it happen without the red tape I've encountered with other BPO partners. I've been pleasantly surprised by the stability of our Africa-based team – after experiencing high turnover with Philippines BPOs, it's refreshing to work with many of the same faces since day one. Their flexibility has also been a game-changer for our business.
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Call Center Services for Automotive Company

5.0 Jun 27, 2024

What we found most impressive about Hugo was their seamless integration into our existing operations while significantly enhancing our customer engagement capabilities. Their adaptability in handling multiple communication channels (email, chat, WhatsApp) and their swift ramp-up of our call center team demonstrated remarkable efficiency.
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11 of 12 Customer Service Outsourcing reviews are 5 stars

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves United Arab Emirates

Services provided

50% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Customer Service BPO and Outsourced Customer Support, offering remote customer care and call center solutions. According to client reviews, Helpware is consistently praised for their professionalism, customization, and seamless integration with clients' systems. Approximately 100% of the reviews highlight satisfaction with their service quality, meeting deadlines, and alignment with company values.

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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Helpware CX highlight their effectiveness in marketing support, particularly in customer research, which successfully attracted six new clients. Clients commend the company's impressive speed and efficient project management, noting effective communication through various channels. One reviewer specifically appreciated the value for cost that Helpware CX provided, indicating satisfaction with the overall engagement. There were no significant areas for improvement mentioned, reflecting a positive sentiment towards their services.
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3 of 3 Customer Service Outsourcing reviews are 5 stars

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Hotel Booking Software Company
5.0 — Helpware provided call center services for a hotel booking software company. The team implemented a 24/7 multi-lingual support center solution and provided the client with agents. Read more
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

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This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Mindy Support

4.8 37 reviews

Verified

Undisclosed

Undisclosed

1,000 - 9,999

Serves United Arab Emirates

Services provided

35% Customer Service Outsourcing

35% Data Annotation Services

30% Generative AI

Mindy Support is a Customer Service BPO specializing in multilingual call center outsourcing and customer support services. Reviews highlight Mindy Support's strong project management skills, timely delivery, and proactive communication. With 100% of reviewers praising their efficiency and commitment to high-quality service, the company is noted for its excellent value and adaptability to client needs.

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Reviews mention Detail-oriented
Clients have consistently praised Mindy Support for their detail-oriented approach, noting that their attention to detail significantly enhances project outcomes. One client highlighted, "Everything is clear because they pay attention to details," reflecting the overall positive sentiment regarding their meticulousness. Their responsiveness and structured communication further contribute to effective project management, reinforcing the impression of a thorough and attentive service provider.

Data Annotation Services for Computer Software Company

4.0 Oct 5, 2021

Everything is clear because they pay attention to details.
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Industry Experience

Mindy Support has received positive feedback across various industries, including Automotive, eCommerce, and Financial Services. Their expertise in multilingual customer support, data annotation, and quality assurance stands out, with clients noting their operational efficiency and adaptability. In the Automotive sector, they excelled in customer service, while in eCommerce, they facilitated market expansion through effective telephone support. Overall, clients appreciate their strong communication, responsiveness, and flexibility, making them a suitable partner for businesses in sectors requiring robust customer and data support.
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Healthcare Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Advertising & marketing Beauty Information technology

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Average Project Cost Breakdown

Less than $10,000 (13) $10,000 to $49,000 (7) $50,000 to $199,999 (2)

What Clients Have Said
Mindy Support is consistently recognized for providing good value for money, with clients emphasizing their competitive pricing and quality of service. For instance, one client noted that Mindy Support offered a 'good value for cost' and another highlighted their 'excellent service at a reasonable price.' Overall, clients appreciate the balance between cost and quality, with many stating that Mindy Support's pricing is competitive compared to other vendors, making them a reliable choice for outsourcing.
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United States (9) Germany (5) Austria (3) Switzerland (2) Canada (2) Finland (2) England (2) Israel (2) Netherlands (2) France (1) Sweden (1) Portugal (1) Liechtenstein (1) Greece (1)

This provider is fluent in 22 languages:

English

Spanish

Portuguese

German

French

Turkish

Italian

Polish

Ukrainian

Persian

Romanian

Dutch

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Division50

5.0 28 reviews

Verified

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

35% Sales Outsourcing

15% Email Marketing +4 services

10% Call Center Services

10% Content Marketing

10% Demand Generation Marketing

10% Search Engine Optimization

Division50 is a comprehensive marketing and sales solutions company, specializing in digital advertising, sales department creation, and event outreach. Across the reviews, clients consistently praise Division50 for their strategic alignment, pricing, and impressive results, with 100% of the reviews noting successful outcomes such as increased lead generation and sales pipeline growth. Their attention to brand voice and seamless integration of marketing and sales efforts are frequently highlighted as unique strengths.

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Reviews mention Transparent
Clients have expressed a high level of satisfaction with Division50's transparency throughout their projects. One client highlighted their 'radical transparency,' detailing how budget allocations directly correlated with pipeline results, fostering trust. The consistent communication and detailed reporting ensured that clients were never left in the dark regarding campaign performance. Overall, the sentiment regarding transparency is overwhelmingly positive, with clients appreciating the clarity and openness Division50 provided.

Digital Marketing Services for Creative Agency

5.0 Sep 29, 2025

Among all the things Division50 delivered, the one that left the strongest impression was their radical transparency. Every campaign detail was broken down to show exactly how the budget translated into the pipeline, not just surface metrics like clicks or impressions. That kind of precision and openness built immediate trust and set them apart from other partners we’ve worked with.
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Industry Experience

Division50 has demonstrated strong expertise across several industries, notably Advertising & Marketing, Financial Services, and Information Technology. In Advertising & Marketing, clients praised their strategic approach and ability to enhance brand engagement. In Financial Services, they successfully generated high-value leads and improved conversion rates. Their work in Information Technology highlighted robust lead generation and efficient process implementation. Overall, feedback indicates a positive sentiment, with particular strengths in campaign management, responsiveness, and measurable results, making them a suitable partner for businesses seeking growth in these sectors.
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IT Services Consulting Information technology Telecommunications Software Financial services Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (11)

What Clients Have Said
Clients consistently noted that Division50 offers good value for money, with several reviews highlighting that their pricing fits budgets while delivering quality results. For instance, one CEO stated, "Pricing fit our budget" and emphasized the "good value for cost." Another client appreciated the significant increase in qualified leads and attributed it to Division50's effective strategies, indicating a favorable return on investment. Overall, the sentiment reflects satisfaction with both the cost and the quality of services provided.
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United Arab Emirates (6) Australia (2) Saudi Arabia (2) United States (2) England (2)

This provider is fluent in 3 languages:

English

Arabic

French

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Riseup Labs

4.9 45 reviews

Verified

$5,000+

< $25 / hr

250 - 999

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

10% AI Agents

10% AI Development +7 services

10% Custom Software Development

10% Generative AI

10% IT Managed Services

10% IT Staff Augmentation

10% Mobile App Development

10% UX/UI Design

10% Web Development

Riseup Labs is a versatile technology company excelling in custom software and mobile app development, UI/UX design, and backend solutions. Over 90% of reviews highlight their exceptional project management, adaptability, and communication skills. Clients commend their ability to understand business needs and deliver tailored, efficient solutions on time, with some noting room for improvement in cost estimation and documentation.

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Reviews mention Professional
The feedback regarding Riseup Labs reflects a strong sentiment of professionalism across multiple reviews. Clients praised the team's efficiency, precision, and ability to understand and realize project concepts, with one client stating, "The designers and developers are true professionals." Another highlighted their "outstanding" communication and development skills. Additionally, the project management was noted for being well-structured and fluid, fostering confidence in the partnership. Overall, clients expressed satisfaction with the professionalism and quality of the delivered work.

Web Redesign & SEO for Software Dev Company's Client

5.0 Jul 26, 2022

The designers and developers are true professionals. They understand your concept and make it a reality. During the effective planning, all critical points were discussed, further communication included discussion of recent issues.
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Game Dev for Consultancy's Contest

5.0 Mar 16, 2022

They were amazing to deal with and made sure our deadlines were met. It was all done professionally and creatively. We enjoy working with them, but they could drive more conversions for us.
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Custom Web Dev for Digital Healthcare Service

5.0 May 9, 2021

They managed the entire project really tightly but not in a way that felt overly restrictive or unnecessarily process-driven. That level of professionalism was impressive. We knew what to expect going into every meeting, and it was clear that they had internal stand-ups prior to our meetings because they always seemed prepared.
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2 of 2 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 2 times in the past 6 months
In the past six months, Riseup Labs has received positive feedback for their effective project management and adaptability. Clients praised their ability to understand business workflows and deliver tailored solutions, such as a custom recruitment platform that improved operational efficiency by 30%. Communication was highlighted as a strength, with timely responses to queries. However, some clients suggested enhancing documentation for non-technical users. Overall, Riseup Labs is viewed as a reliable and flexible technology partner.
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Industry Experience

Riseup Labs has demonstrated expertise across various industries, including Energy & Natural Resources, Gambling, Hospitality, Financial Services, Education, Gaming, Telecommunications, and Advertising. Feedback indicates strong project management, adaptability, and effective communication. Notable strengths include IoT development in Energy, UI/UX design in Gambling and Advertising, and app development in Financial Services and Education. Overall, they are well-regarded for their ability to understand client needs and deliver quality solutions, making them a suitable partner for diverse projects.
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Financial services IT Services Education Gaming Telecommunications Arts, entertainment & music Advertising & marketing Software Hospitality & leisure Energy & natural resources Gambling Business services

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$970 1 Dedicated Assistant $1,940 2 Dedicated Assistants $2,910 3 Dedicated Assistants

Full-Time Customer Support Representative
Provide your customers with instant support when they need it. Riseup Labs CSRs assist with onboarding, orders, complaints, refunds, and more. Ensure a seamless, responsive, and positive customer experience today with our simple packages.
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Featured

What are Featured Providers?
Top Customer Service

5.0 68 reviews

Premier Verified

$1,000+

Undisclosed

250 - 999

Serves United Arab Emirates

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a Customer Support Outsourcing and Call Center Solutions provider that delivers high-quality outsourced customer support and call center services. Across multiple sectors, 100% of reviews highlight their professionalism and efficiency, with over 90% noting significant improvements in response times and customer satisfaction. Their blend of human agents and AI systems ensures precise communication and brand representation for various client needs.

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Reviews mention Proactive
The feedback regarding Top Customer Service highlights their proactive approach, with clients noting their organized, responsive, and attentive nature. One client emphasized that the team regularly checked in and asked insightful questions to better understand their needs. They consistently delivered on promises with timely communication, resulting in improved engagement and satisfaction among parents. Overall, the sentiment is positive, indicating that clients felt well-supported and valued during their collaboration.

Customer Service Outsourcing for Daycare Center

5.0 Dec 19, 2025

The team stayed organized, proactive, and responsive throughout the engagement. They checked in regularly, asked the right questions to understand our needs, and delivered exactly what they promised with timely and professional communication at every step.
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16 of 16 reviews are 5 stars

9 new reviews for Customer Service Outsourcing services

$50,000 – $199,999 avg. project cost

Reviewed 16 times in the past 6 months
In the last six months, clients have consistently praised Top Customer Service for their professionalism, responsiveness, and ability to enhance communication workflows. Specific feedback highlights improved response times and reduced missed inquiries, notably for businesses like Sea View Dental Center and Capilano Daycare. Clients appreciated the team's adaptation to brand voices, leading to a more organized customer experience. While some suggested more proactive strategies for content and customer engagement, overall sentiment remains highly positive.
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More responsive than most other service providers

Top Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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United States (18) Canada (13) France (1)

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Abacus Cambridge Partners

4.9 4 reviews

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

40% ERP Consulting and SI

15% BI & Big Data Consulting & SI +3 services

15% Custom Software Development

10% Call Center Services

10% Sales Outsourcing

Abacus Cambridge Partners is a technology solutions company specializing in API management and implementation, particularly with Google's Apigee tool, as well as other services like customer identity management and business process outsourcing. Across their reviews, they received overwhelmingly positive feedback for their technical expertise, flexibility, and project management, with no significant areas for improvement noted. They were recommended by 100% of clients, highlighting their ability to deliver quality work on time and maintain strong client relationships.

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Reviews mention Flexible
Clients consistently commend Abacus Cambridge Partners for their flexibility in adapting to changing project requirements. One client highlighted their capacity to respond quickly to urgent requests, stating they often deliver within a day. Another noted their willingness to adjust timelines and deliverables as needed, which enhances project management efficiency. Overall, the sentiment regarding flexibility is overwhelmingly positive, with clients expressing satisfaction with their responsiveness and ability to accommodate dynamic needs.

API Development for Telecommunications Company

5.0 Dec 6, 2021

Abacus Cambridge is very flexible with the dynamic changes of our requirements, and they’re able to deliver based on our timelines. They also understand that the changes come from our clients. I appreciate their flexible and quick response; we have scenarios where our customer requests something to be delivered within less than a day.
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Apigee API & CIM Management for Holding Company

5.0 Mar 31, 2021

They engage fully, taking project management and follow-up seriously. They’re flexible and willing to deliver quickly whenever we request it. They use our internal tools.
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Industry Experience

Abacus Cambridge Partners has demonstrated expertise across multiple industries, including Telecommunications, Retail, and Financial Services. In Telecommunications, clients praised their proficiency in API management and timely deliverables, resulting in enhanced revenue and reduced complaints. The Retail sector highlighted their capability in Customer Identity Management and flexible project engagement. In Financial Services, their adaptable and educated team received commendations for effective bill negotiation services. Overall, sentiment is highly positive, particularly in API management, project management, and client communication, making them a strong fit for tech-centric projects.
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Telecommunications Retail Financial services

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United Arab Emirates (2) Kenya (1) United States (1)

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Dubai, United Arab Emirates

Office No. 615 & 616, Liberty House, Dubai International Financial Centre, Sheikh Zayed Road,
Dubai, United Arab Emirates
50 - 75

+ 97144581644

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LiveAdmins

5.0 1 review

Undisclosed

Undisclosed

250 - 999

Dubai, United Arab Emirates

Services provided

20% Customer Service Outsourcing

25% AI Development

25% Call Center Services +2 services

15% AI Consulting

15% Generative AI

LiveAdmins is a customer engagement company specializing in providing live chat services for businesses. Based on the reviews, they are praised for their human-centered approach, avoiding AI-based solutions, and delivering timely, responsive service. As all feedback provided is positive, with no areas of improvement noted, 100% of reviewers commend their personal touch and reliability.

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Industry Experience

LiveAdmins has demonstrated expertise in the solar energy sector, providing personalized chat services that enhance customer experience by avoiding AI interactions. Clients appreciate their responsiveness and reliable project management, leading to positive sentiment. The ongoing collaboration with Sun Valley Solar Solutions highlights their effectiveness in qualifying leads and supporting customer service. This provider is particularly well-suited for industries requiring human-centric communication solutions.
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Other industries

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received.
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Dubai, United Arab Emirates

G-14, Dubai Gate 1, Cluster Q
Dubai, United Arab Emirates
10 - 15

+971 4 423 2624

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Tafaseel BPO

4.0 1 review

$10,000+

< $25 / hr

1,000 - 9,999

Ajman, United Arab Emirates

Services provided

15% Customer Service Outsourcing

25% Call Center Services

20% Sales Outsourcing +3 services

15% HR Outsourcing

15% Recruiting

10% Staffing

Tafaseel BPO is a call center service provider offering bilingual agents, live chat support, and comprehensive call management solutions. According to the reviews, approximately 90% of the feedback is positive, highlighting their strong service delivery and cultural understanding. Clients appreciate Tafaseel BPO's ability to meet high expectations and provide a smooth, customized experience, establishing them as a reliable partner.

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Industry Experience

Tafaseel BPO has demonstrated strong expertise in the education sector, particularly with a federal government client in the UAE, providing effective call center solutions and exceptional customer service. Feedback highlights their capability to improve service quality through bilingual support, quality monitoring, and personalized engagement. Overall, sentiments from this industry reflect satisfaction with their project management, innovative approach, and understanding of local culture, suggesting they are a suitable partner for organizations seeking reliable outsourcing solutions in education and potentially other sectors.
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Education

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Tafaseel BPO's cost and value for money, noting that their services meet high expectations. One client highlighted a $400,000 annual investment, stating it was a wise choice given the significant improvement in service quality since outsourcing. They appreciated Tafaseel's competitive pricing against larger firms and emphasized that the company provided a personalized experience, effectively addressing their specific needs without compromising on quality.
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IBT: No. 1 BPO Company in Middle East

4.0 1 review

$50,000+

Undisclosed

1,000 - 9,999

Dubai, United Arab Emirates

Services provided

20% Customer Service Outsourcing

30% Call Center Services

20% IT Managed Services +5 services

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

5% Staffing

3% HR Outsourcing

2% Recruiting

IBT: No. 1 BPO Company in Middle East is a leading provider of Customer Service BPO and Call Center Outsourcing solutions. Their reviews highlight effective communication, prompt action, and professionalism, with 100% positive feedback and no areas for improvement mentioned. They excel in managing call center processes and meeting client expectations.

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0 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Eyecare Hospital
4.0 — IBT: No. 1 BPO Company in Middle East provides call center services for an eyecare hospital. The team is responsible for handling the client's calls after duty hours and on public holidays. Read more
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Industry Experience

IBT: No. 1 BPO Company in Middle East has garnered positive feedback in the medical industry, particularly for its expertise in managing call center operations for healthcare providers. Clients have praised their effective communication, professionalism, and ability to meet agreed KPIs, indicating a strong capability in delivering results. The company is deemed a reliable partner for businesses seeking quality BPO services within the healthcare sector, reflecting a favorable sentiment overall.
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Medical

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed a positive sentiment regarding IBT's pricing, highlighting it as a key factor in their selection process. One client noted that the 'pricing fit our budget' and emphasized the 'good value for cost' provided. Overall, the feedback indicates that IBT delivers effective services at a competitive price, meeting clients' expectations without the need for improvements in this area.
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HatchTechs UAE

5.0 1 review

$1,000+

$25 - $49 / hr

10 - 49

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

10% Cloud Consulting & SI

10% Content Marketing +7 services

10% Custom Software Development

10% IT Strategy Consulting

10% Mobile App Development

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

HatchTechs UAE is a versatile technology development company specializing in interactive exhibit design and custom CRM solutions. With a 100% positive feedback rate, clients praise their timely delivery, effective communication, and ability to integrate technology seamlessly. Common themes include their impressive culture fit, value for cost, and capability to tailor solutions to specific project needs.

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Industry Experience

HatchTechs UAE has demonstrated strong expertise in the education sector, specifically in developing interactive exhibits that enhance visitor engagement and learning experiences. Feedback highlights their effective communication, timely project management, and the successful fusion of technology with educational content. Clients commend their adaptability and value for cost, making them a suitable partner for educational initiatives. Overall sentiment in the education industry is positive, indicating HatchTechs UAE is well-equipped to deliver impactful solutions in this field.
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Education

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have noted HatchTechs UAE provides good value for cost, with one reviewer highlighting their selection due to a 'great culture fit' and 'good value for cost.' The project resulted in increased visitor engagement and positive feedback, indicating that clients feel the services rendered justify the expenses. Overall sentiment reflects satisfaction with the pricing relative to the quality and outcomes achieved.
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Budget Uniform

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Abu Dhabi, United Arab Emirates

Services provided

50% Customer Service Outsourcing

50% Contract Manufacturing

Budget Uniform, a Contract Manufacturing and Customer Service Outsourcing company, provide Contract Manufacturing and Customer Service Outsourcing. They were established in 2020.
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Dubai Property Snagging

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dubai, United Arab Emirates

Services provided

100% Customer Service Outsourcing

Customer Service Outsourcing company Dubai Property Snagging was established in 2019. The team provides Customer Service Outsourcing and is in Dubai, United Arab Emirates.
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Best Safe Driver

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Services provided

100% Customer Service Outsourcing

Best Safe Driver, a Customer Service Outsourcing company, was founded in 1947. The company provides Customer Service Outsourcing, and is midsize.
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F A J Technical Services LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

100% Customer Service Outsourcing

Customer Service Outsourcing company F A J Technical Services LLC was launched in 2024. The team specializes in Customer Service Outsourcing.
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Infoperformance

Not yet reviewed

$10,000+

$25 - $49 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Infoperformance is a call center company and Customer Service Outsourcing company. The Weston, Florida-based company specializes in Call Center Services and Customer Service Outsourcing.
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Dubai, United Arab Emirates

Cluster N
Dubai, United Arab Emirates
10 - 15

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Dubai Blinds Co

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Dubai, United Arab Emirates

Services provided

100% Customer Service Outsourcing

Dubai Blinds Co is a Customer Service Outsourcing company established in 2025. The small team specializes in Customer Service Outsourcing.
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AirKing Technical Services

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Dubai, United Arab Emirates

Services provided

75% Customer Service Outsourcing

25% Contract Manufacturing

AirKing Technical Services is a Customer Service Outsourcing company. The Dubai, United Arab Emirates-based team offers Customer Service Outsourcing and Contract Manufacturing.
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Masdar

Not yet reviewed

$5,000+

$200 - $300 / hr

250 - 999

Abu Dhabi, United Arab Emirates

Services provided

10% Customer Service Outsourcing

25% Commercial Development

20% Engineering +5 services

10% Business Consulting

10% Commercial Brokerage Services

10% Insurance Services & Brokers

10% Sales Outsourcing

5% Contract Manufacturing

Midsize Commercial Development company Masdar, is in Abu Dhabi, United Arab Emirates. Their services include Commercial Development and Engineering.
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Call Connect

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Dubai, United Arab Emirates

Services provided

25% Customer Service Outsourcing

50% Call Center Services

25% Back Office Outsourcing

Call Connect is a call center company. Their large team is in Dubai, United Arab Emirates. Their services include Call Center Services and Back Office Outsourcing.
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Logical Network Solution

Not yet reviewed

$75,000+

$50 - $99 / hr

50 - 249

دبي, United Arab Emirates

Services provided

40% Customer Service Outsourcing

60% Cybersecurity

Launched in 2017, Logical Network Solution is a midsize دبي, United Arab Emirates-based Cybersecurity company. Their services include Cybersecurity and Customer Service Outsourcing.
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Data Direct Group

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

دبي, United Arab Emirates

Services provided

20% Customer Service Outsourcing

40% Call Center Services

20% IT Strategy Consulting +2 services

15% Sales Outsourcing

5% Content Marketing

Data Direct Group is a call center company based in دبي, United Arab Emirates. Their services include Call Center Services and IT strategy consulting.
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DAR AL TAQA Building & Construction Materials and Wood Supplier in UAE

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

25% Customer Service Outsourcing

30% Building Security Services

25% Contract Manufacturing +1 service

20% Business Consulting

DAR AL TAQA Building & Construction Materials and Wood Supplier in UAE is a Building Security Services company. Launched in 2021, the team offers Building Security Services and Contract
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Expect Transaction Services

Not yet reviewed

Undisclosed

$25 - $49 / hr

50 - 249

Abu Dhabi, United Arab Emirates

Services provided

25% Customer Service Outsourcing

25% Business Continuity Management

25% Fractional CFO Services +1 service

25% Public Relations

Expect Transaction Services is a PR agency. Founded in 2025, the firm focuses on Public Relations and Customer Service Outsourcing.
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Touchbase

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Dubai, United Arab Emirates

Services provided

20% Customer Service Outsourcing

20% E-Commerce Development

15% Business Consulting +3 services

15% Call Center Services

15% Custom Software Development

15% Sales Outsourcing

Touchbase is a Dubai, United Arab Emirates-based e-commerce development firm. Their services include E-Commerce Development and Customer Service Outsourcing.
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Connect Middle East

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

20% Customer Service Outsourcing

50% Business Consulting

20% HR Outsourcing +1 service

10% Accounting

Established in 2016, Connect Middle East, a small Business Consulting company, is located in Dubai, United Arab Emirates. Their services include Business Consulting and Customer Service Outsourcing.
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InBusiness

Not yet reviewed

Undisclosed

$100 - $149 / hr

10 - 49

Dubai, United Arab Emirates

Services provided

30% Customer Service Outsourcing

30% Accounting

20% Compliance Consulting +3 services

10% Finance & Accounting Outsourcing (FAO)

5% Corporate Relocation

5% Translation

InBusiness is a Dubai, United Arab Emirates-based Accounting company. Their services include Accounting and Customer Service Outsourcing.
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trg Technical Services

Not yet reviewed

$25,000+

$25 - $49 / hr

10 - 49

Dubai, United Arab Emirates

Services provided

20% Customer Service Outsourcing

20% Business Consulting

20% Business Continuity Management +2 services

20% Corporate Travel Management

20% Sales Outsourcing

Trg Technical Services is a Business Continuity Management company established in 2000. The small team specializes in Business Continuity Management and Corporate Travel Management.
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Pixel Bloom Solution

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Ras-Al-Khaimah, United Arab Emirates

Services provided

20% Customer Service Outsourcing

20% CRM Consulting and SI

20% Call Center Services +2 services

20% Market Research

20% Sales Outsourcing

Pixel Bloom Solution, a midsize Market Research company, is headquartered in Ras-Al-Khaimah, United Arab Emirates. The team offers Market Research and CRM consulting and SI.
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Voxtron Middle East LLC

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

20% CRM Consulting and SI

20% Custom Software Development +4 services

20% ERP Consulting and SI

10% AI Development

10% Back Office Outsourcing

10% Call Center Services

Software development firm Voxtron Middle East LLC was launched in 1994. The firm specializes in Custom Software Development and CRM consulting and SI.
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TOPAZ FZE

Not yet reviewed

$5,000+

$50 - $99 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

20% Cloud Consulting & SI

20% Unified Communications Consulting & SI +5 services

10% CRM Consulting and SI

10% Call Center Services

10% Custom Software Development

10% IT Managed Services

10% Web Design

Founded in 2007, TOPAZ FZE is a midsize unified communications consulting & SI company. Their team offers unified communications consulting & SI and cloud consulting & SI.
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Appstec Technology Services LLC

5.0 1 review

$1,000+

Undisclosed

50 - 249

دبي, United Arab Emirates

Services provided

10% Customer Service Outsourcing

45% Business Consulting

25% Mobile App Development +2 services

10% Blockchain

10% Document Digitization & Management

Appstec Technology Services LLC offers comprehensive digital marketing services, including SEO optimization, content marketing, social media management, and PPC advertising. The reviews highlight their ability to enhance online presence and drive business growth, with clients praising their effective project management, industry understanding, and customized solutions. The company's commitment to proactive communication and data-driven strategies ensures successful project outcomes and high client satisfaction.

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Proactivests

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

دبي, United Arab Emirates

Services provided

10% Customer Service Outsourcing

90% Commercial Property Management

Established in 2020, Proactivests is a Commercial Property Management company. The team specializes in Commercial Property Management and Customer Service Outsourcing.
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Revive Hub Renovations Dubai

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

70% Commercial Property Management

15% Commercial Development +1 service

5% Engineering

Revive Hub Renovations Dubai is a Commercial Property Management company. They are based in Dubai, United Arab Emirates. Their team provides Commercial Property Management and Commercial
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BERICHT

Not yet reviewed

$1,000+

$300+ / hr

10 - 49

Abu Dhabi, United Arab Emirates

Services provided

15% Customer Service Outsourcing

15% Commercial Financing

15% Finance & Accounting Outsourcing (FAO) +6 services

15% Financial Advising & Planning

10% Accounting

10% Financial Consulting

10% HR Consulting

5% Business Consulting

5% Tax Law

BERICHT is a Finance & Accounting Outsourcing (FAO) company in Abu Dhabi, United Arab Emirates. They provide Finance & Accounting Outsourcing (FAO) and Commercial Financing.
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Best Maintenance Services

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Dubai, United Arab Emirates

Services provided

15% Customer Service Outsourcing

55% Environmental Consulting

30% Biohazard Cleanup

Best Maintenance Services, an Environmental Consulting company, was established in 2024. The team offers Environmental Consulting and Biohazard Cleanup and is in Dubai, United Arab Emirates.
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Agile and Hybrid Project Management Consultancy

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

دبي, United Arab Emirates

Services provided

15% Customer Service Outsourcing

55% Business Consulting

10% Business Continuity Management +2 services

10% Compliance Consulting

10% Sales Outsourcing

Business Consulting company Agile and Hybrid Project Management Consultancy was established in 2000. The firm offers Business Consulting and Customer Service Outsourcing.
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Dubai Data Entry

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

20% Back Office Outsourcing

10% Business Consulting +6 services

10% Call Center Services

10% Content Writing Services

10% Document Digitization & Management

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% Staffing

Dubai Data Entry is a Back Office Outsourcing company. Located in Dubai, United Arab Emirates, their small team offers Back Office Outsourcing and Business Consulting. The agency was launched in
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ChatPandas

5.0 2 reviews

$1,000+

< $25 / hr

250 - 999

Dubai, United Arab Emirates

Services provided

40% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +1 service

20% Sales Outsourcing

ChatPandas is a Customer Support Outsourcing company providing comprehensive solutions in inbound call and chat support, and process management. With 100% positive feedback, clients emphasize their effective project management, exceptional agent training, and alignment with client values. Notably, they expanded one client's business hours to 24/7/365 and facilitated $15 million in bookings through a pilot project.

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2 of 2 reviews are 5 stars

2 new reviews for Customer Service Outsourcing services

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for ChatPandas highlight their exceptional customer service and effective project management. Clients noted significant improvements in customer satisfaction and operational efficiency, such as a $15 million increase in bookings and expanded support hours to 24/7. Feedback praised their proactive approach to training and process improvement, although one client suggested simplifying procedures. Overall, the sentiment is overwhelmingly positive, with clients appreciating the integrity of the leadership and the quality of the support agents.
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Industry Experience

ChatPandas has demonstrated expertise in the Recreation and Consumer Products & Services industries. In Recreation, they excelled in customer support management, significantly increasing business hours and generating $15 million in bookings. In Consumer Products, they improved customer experience through efficient call and chat handling, leading to better approval scores. Overall, clients praised their high agent morale, effective training, and proactive approach to project management, making them a strong partner in both sectors.
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Consumer products & services

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight ChatPandas' competitive pricing and strong value for money, noting that their costs fit within budget constraints while delivering high-quality service. One client emphasized their selection of ChatPandas due to 'good value for cost,' while another pointed out their pricing fit and alignment with company values. Overall, the sentiment reflects satisfaction with the balance of cost and service quality, reinforcing ChatPandas as a valuable partner.
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Insights Middle East

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Services provided

30% Customer Service Outsourcing

70% Call Center Services

Insights Middle East is a midsize Dubai, United Arab Emirates-based answering service company. Their services include Call Center Services and Customer Service Outsourcing.
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UTO Services LLC

Not yet reviewed

$10,000+

< $25 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

100% Customer Service Outsourcing

Located in Dubai, United Arab Emirates and Middletown, Delaware, UTO Services LLC is a midsize Customer Service Outsourcing company. Their services include Customer Service Outsourcing.
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Arace Services

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

دبي, United Arab Emirates

Services provided

10% Customer Service Outsourcing

25% HR Outsourcing

20% Staffing +4 services

15% Digital Asset Management

15% Recruiting

10% Sales Outsourcing

5% Product Marketing

Arace Services is a HR Outsourcing company. They were founded in 2017, and their services include HR Outsourcing and Staffing.
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دبي, United Arab Emirates

Dubai Digital Park - Building A1 - Nadd Hessa - Dubai Silicon Oasis - Dubai - United Arab Emirates
دبي, United Arab Emirates 99999
50 - 75

0582014177

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Sustainability Knowledge Group

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

25% Customer Service Outsourcing

50% Business Consulting

25% Marketing Strategy

Sustainability Knowledge Group, a Business Consulting company, offers Business Consulting and Marketing Strategy. The company is located in Dubai, United Arab Emirates.
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Pixel Movers

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Dubai, United Arab Emirates

Services provided

20% Customer Service Outsourcing

20% Branding

20% Graphic Design +2 services

20% IT Managed Services

20% Search Engine Optimization

Small branding company Pixel Movers, is headquartered in Lahore, Pakistan and Dubai, United Arab Emirates. The team specializes in Branding and Search Engine Optimization.
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Dubai, United Arab Emirates

Unit 107-127, ALABISAR BUSINESS CENTER, Dubai Investments Park 1
Dubai, United Arab Emirates
2 - 5

+971506138318

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Valuecent Consultancy Private Limited

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

رأس الخيمة, United Arab Emirates

Services provided

20% Customer Service Outsourcing

50% Finance & Accounting Outsourcing (FAO)

25% Accounting +1 service

5% Tax Law

Finance & Accounting Outsourcing (FAO) company Valuecent Consultancy Private Limited was launched in 2012. The team focuses on Finance & Accounting Outsourcing (FAO) and Accounting.
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رأس الخيمة, United Arab Emirates

Flexi Desk, RAKEZ Business
رأس الخيمة, United Arab Emirates POBox327520
6 - 9

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Moldech

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

دبي, United Arab Emirates

Services provided

25% Customer Service Outsourcing

50% Sales Outsourcing

25% Back Office Outsourcing

In Dover, Delaware and Lahore, Pakistan, Moldech is a Sales Outsourcing company. Their services include Sales Outsourcing and Back Office Outsourcing.
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دبي, United Arab Emirates

Office 207, Saheel Tower 1, Al Nahda 1, Dubai, UAE
دبي, United Arab Emirates
2 - 5

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BOTH

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Abu Dhabi, United Arab Emirates

Services provided

10% Customer Service Outsourcing

30% Accounting

15% Business Consulting +5 services

10% Back Office Outsourcing

10% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

8% HR Outsourcing

7% Recruiting

Accounting company BOTH is in Abu Dhabi, United Arab Emirates. The team offers Accounting and Business Consulting.
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Raya CX

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +4 services

20% HR Outsourcing

10% Sales Outsourcing

5% Email Marketing

5% Social Media Marketing

Raya CX is a Back Office Outsourcing company located in Cairo, Egypt and Dubai, United Arab Emirates. Their services include Back Office Outsourcing and Call Center Services.
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More responsive than most other service providers

Raya CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Dubai, United Arab Emirates

The One Tower, Sheikh Zayed Road, Barsha Heights, Dubai, UAE
Dubai, United Arab Emirates
201 - 250

+971 452 07 000

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CCT Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

20% Customer Service Outsourcing

60% Call Center Services

20% Back Office Outsourcing

CCT Services, a telephone answering service, is based in Dubai, United Arab Emirates. Established in 2008, the team provides Call Center Services and Back Office Outsourcing.
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IPIX BPO

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

25% Back Office Outsourcing

25% HR Outsourcing +2 services

25% Transcription

15% Call Center Services

IPIX BPO is a Back Office Outsourcing company in Thenhipalam, India and Kochi, India. Their services include Back Office Outsourcing and Transcription.
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Dubai, United Arab Emirates

Level 15, Lake Central - At The Bay Business Bay, Al Abraj Street P. O. Box : 55535,
Dubai, United Arab Emirates

971.4.276.2233

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SkyLight Global

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

Dubai, United Arab Emirates

Services provided

15% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +8 services

10% Content Moderation Services

10% Custom Software Development

10% Finance & Accounting Outsourcing (FAO)

5% AI Agents

5% Data Annotation Services

5% E-Commerce Development

5% Recruitment Process Outsourcing

5% Transcription

SkyLight Global is a Dallas, Texas-based Back Office Outsourcing company. The team specializes in Back Office Outsourcing and Call Center Services.
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Dubai, United Arab Emirates

White Swan Building
Dubai, United Arab Emirates 00000
6 - 9

+971503848517

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Top Customer Support Services in the United Arab Emirates

List of the Top United Arab Emirates Customer Support Companies

Reviews mention Adaptable

Back Office Outsourcing for E-Commerce Co

Call Center Services for Gaming Company

CX Outsourcing for Financial Services Firm

CX Outsourcing for Financial Services Firm

Call Center Services for Automotive Company

CX Outsourcing for Financial Services Firm

Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Call Center Services for Hotel Booking Software Company

Helpware CX is very responsive

Reviews mention Detail-oriented

Data Annotation Services for Computer Software Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Transparent

Digital Marketing Services for Creative Agency

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Professional

Web Redesign & SEO for Software Dev Company's Client

Game Dev for Consultancy's Contest

Custom Web Dev for Digital Healthcare Service

Reviewed 2 times in the past 6 months

Industry Experience

Select Industry to see insights

Full-Time Customer Support Representative

Reviews mention Proactive

Customer Service Outsourcing for Daycare Center

Reviewed 16 times in the past 6 months

Top Customer Service is very responsive

Reviews mention Flexible

API Development for Telecommunications Company

Apigee API & CIM Management for Holding Company

Industry Experience

Select Industry to see insights

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Call Center Services for Eyecare Hospital

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 2 times in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Raya CX is very responsive

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List of the Top 6 United Arab Emirates Customer Support Companies