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Top Customer Support Services in the United Arab Emirates

Ratings Updated: November 5, 2026

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Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves United Arab Emirates

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.

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Reviews mention Detail-oriented
Clients consistently highlight Hugo Inc.'s meticulous attention to detail, particularly in the development of comprehensive knowledge bases and customer support resources. One client praised their 'phenomenal work' in creating an informative FAQ page, which reflected a deep understanding of their products. Another noted Hugo's commitment to quality, with detailed project management leading to timely deliveries and enhanced service. Overall, the sentiment regarding their detail-oriented approach is overwhelmingly positive, showcasing their dedication to excellence in every aspect of their work.

Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

The icing on the cake was their phenomenal work in creating an FAQ page that became an invaluable resource for our customers. Their attention to detail and deep understanding of our products and services allowed them to curate a comprehensive and user-friendly FAQ section. It covered a wide range of topics, addressing common queries and concerns. This resource not only empowered our customers to find answers quickly but also significantly reduced the load on our support team, allowing them to focus on more complex issues.
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11 of 12 Customer Service Outsourcing reviews are 5 stars

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read more
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves United Arab Emirates

Services provided

50% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Customer Service BPO and Outsourced Customer Support, offering remote customer care and call center solutions. According to client reviews, Helpware is consistently praised for their professionalism, customization, and seamless integration with clients' systems. Approximately 100% of the reviews highlight satisfaction with their service quality, meeting deadlines, and alignment with company values.

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Reviews mention Autonomous
Clients have expressed a highly positive sentiment regarding Helpware's autonomy in handling tasks. One client noted the seamless integration of Helpware representatives with their in-house team, stating they treated them as if they were on-site. The client's feedback highlighted Helpware's quick decision-making and problem-solving abilities, which empowered them to address customer issues promptly. Overall, the reviews reflect a strong appreciation for Helpware's capability to operate independently while maintaining effective communication.

Customer Service Staff for Sports Gear Rental Company

4.5 Apr 24, 2019

We were impressed with the training and response time. They made quick, insightful decisions. This allowed us to empower them to solve customer problems immediately.
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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Helpware CX has received positive feedback in the last six months, particularly for their effective customer research services that successfully attracted six new customers for a telecommunications client. The client praised Helpware CX for their impressive speed in project management and seamless communication. They chose Helpware CX for their competitive value, expressing satisfaction with the overall engagement and suggesting no areas for improvement, highlighting a strong sense of reliability and efficiency.
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3 of 3 Customer Service Outsourcing reviews are 5 stars

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Hotel Booking Software Company
5.0 — Helpware provided call center services for a hotel booking software company. The team implemented a 24/7 multi-lingual support center solution and provided the client with agents. Read more
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Industry Experience

Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
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Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT Services

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Mindy Support

4.8 37 reviews

Verified

Undisclosed

Undisclosed

1,000 - 9,999

Serves United Arab Emirates

Services provided

35% Customer Service Outsourcing

35% Data Annotation Services

30% Generative AI

Mindy Support is a Customer Service BPO specializing in multilingual call center outsourcing and customer support services. Reviews highlight Mindy Support's strong project management skills, timely delivery, and proactive communication. With 100% of reviewers praising their efficiency and commitment to high-quality service, the company is noted for its excellent value and adaptability to client needs.

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Reviews mention Flexible
Mindy Support has received positive feedback regarding their flexibility in project management and responsiveness to client needs. Clients noted their 'can-do attitude' and proactive approach, which facilitated smooth adaptations to evolving requirements. For instance, one client emphasized their ability to quickly implement changes and provide suitable solutions, while another highlighted their adaptability in scaling support services. Overall, the sentiment reflects a strong appreciation for Mindy Support's commitment to flexibility and client satisfaction.

Data Annotation Services for Mapping Company

4.5 Sep 13, 2024

They always react and try to implement requirements quickly or look for suitable solutions. They are Young, staying always calm and are always flexible.
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Call Center Services for Software Company

5.0 Jun 21, 2024

They are efficient, responsive, and showcase impressive flexibility, seamlessly adapting to our individual processes and needs. Together with Mindy, we launched several customer support streams in parallel, all successfully set up from scratch to launch.
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Data Annotation Services for AI Software Dev Startup

5.0 May 24, 2022

Mindy communicates frequently with us, giving daily updates on the annotations and suggestions if something can be improved. They were very flexible and open to discussing any needed changes.
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Image Annotation for Construction Technology Provider

5.0 Feb 4, 2021

They were easy to work with, flexible, and very friendly.
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BPO for Consumer Goods Marketplace

5.0 Jun 16, 2020

When we agree on something, Mindy Support always delivers in terms of project management. For example, when we ask to increase the team size or when come up a new contract version release with new KPIs, they are very fast. Their other strength is in contractual flexibility when it comes to upsizing and downsizing the team.
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1 of 3 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Home Technology Retailer
4.0 — Mindy Support provides customer service support for a home technology retailer's Dutch customers via the service hotline. The team answers incoming calls, clarifies customers' requests, and Read more
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Average Project Cost Breakdown

Less than $10,000 (13) $10,000 to $49,000 (7) $50,000 to $199,999 (2)

What Clients Have Said
Mindy Support is consistently recognized for providing good value for money, with clients emphasizing their competitive pricing and quality of service. For instance, one client noted that Mindy Support offered a 'good value for cost' and another highlighted their 'excellent service at a reasonable price.' Overall, clients appreciate the balance between cost and quality, with many stating that Mindy Support's pricing is competitive compared to other vendors, making them a reliable choice for outsourcing.
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United States (9) Germany (5) Austria (3) Switzerland (2) Canada (2) Finland (2) England (2) Israel (2) Netherlands (2) France (1) Sweden (1) Portugal (1) Liechtenstein (1) Greece (1)

This provider is fluent in 22 languages:

English

Spanish

Portuguese

German

French

Turkish

Italian

Polish

Ukrainian

Persian

Romanian

Dutch

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Division50

5.0 28 reviews

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

35% Sales Outsourcing

15% Email Marketing +4 services

10% Call Center Services

10% Content Marketing

10% Demand Generation Marketing

10% Search Engine Optimization

Division50 is a comprehensive marketing and sales solutions company, specializing in digital advertising, sales department creation, and event outreach. Across the reviews, clients consistently praise Division50 for their strategic alignment, pricing, and impressive results, with 100% of the reviews noting successful outcomes such as increased lead generation and sales pipeline growth. Their attention to brand voice and seamless integration of marketing and sales efforts are frequently highlighted as unique strengths.

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Reviews mention Professional
Clients have consistently praised Division50 for their professionalism, adaptability, and effective project management. One client highlighted their team's ability to pivot seamlessly to focus on the EMEA market without delays, ensuring a smooth execution. Additionally, the company was noted for being consistently ahead of schedule and providing good value for cost. Overall, the sentiment surrounding Division50's professionalism is highly positive, with clients appreciating their strategic approach to connecting event registrations to revenue.

Event Marketing Services for Software Development Company

5.0 Sep 29, 2025

Their team was professional, consistently ahead of schedule, and very adaptive. For instance, when we decided to shift focus to the EMEA market midway, they pivoted seamlessly without delays, ensuring the new direction was executed smoothly.
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Industry Experience

Division50 has demonstrated strong expertise across several industries, notably Advertising & Marketing, Financial Services, and Information Technology. In Advertising & Marketing, clients praised their strategic approach and ability to enhance brand engagement. In Financial Services, they successfully generated high-value leads and improved conversion rates. Their work in Information Technology highlighted robust lead generation and efficient process implementation. Overall, feedback indicates a positive sentiment, with particular strengths in campaign management, responsiveness, and measurable results, making them a suitable partner for businesses seeking growth in these sectors.
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IT Services Consulting Information technology Telecommunications Software Financial services Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (11)

What Clients Have Said
Clients consistently noted that Division50 offers good value for money, with several reviews highlighting that their pricing fits budgets while delivering quality results. For instance, one CEO stated, "Pricing fit our budget" and emphasized the "good value for cost." Another client appreciated the significant increase in qualified leads and attributed it to Division50's effective strategies, indicating a favorable return on investment. Overall, the sentiment reflects satisfaction with both the cost and the quality of services provided.
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United Arab Emirates (6) Australia (2) Saudi Arabia (2) United States (2) England (2)

This provider is fluent in 3 languages:

English

Arabic

French

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LiveAdmins

5.0 1 review

Undisclosed

Undisclosed

250 - 999

Dubai, United Arab Emirates

Services provided

20% Customer Service Outsourcing

25% AI Development

25% Call Center Services +2 services

15% AI Consulting

15% Generative AI

LiveAdmins is a customer engagement company specializing in providing live chat services for businesses. Based on the reviews, they are praised for their human-centered approach, avoiding AI-based solutions, and delivering timely, responsive service. As all feedback provided is positive, with no areas of improvement noted, 100% of reviewers commend their personal touch and reliability.

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Industry Experience

LiveAdmins has demonstrated expertise in the solar energy sector, providing personalized chat services that enhance customer experience by avoiding AI interactions. Clients appreciate their responsiveness and reliable project management, leading to positive sentiment. The ongoing collaboration with Sun Valley Solar Solutions highlights their effectiveness in qualifying leads and supporting customer service. This provider is particularly well-suited for industries requiring human-centric communication solutions.
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Other industries

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$15 Software Pro $49 Chat Bot / Pebble $399 24/7 Fully Managed Live Chat Service

Packages & Pricing
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Dubai, United Arab Emirates

G-14, Dubai Gate 1, Cluster Q
Dubai, United Arab Emirates
10 - 15

+971 4 423 2624

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Abacus Cambridge Partners

4.9 4 reviews

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

40% ERP Consulting and SI

15% BI & Big Data Consulting & SI +3 services

15% Custom Software Development

10% Call Center Services

10% Sales Outsourcing

Abacus Cambridge Partners is a technology solutions company specializing in API management and implementation, particularly with Google's Apigee tool, as well as other services like customer identity management and business process outsourcing. Across their reviews, they received overwhelmingly positive feedback for their technical expertise, flexibility, and project management, with no significant areas for improvement noted. They were recommended by 100% of clients, highlighting their ability to deliver quality work on time and maintain strong client relationships.

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Reviews mention Professional
Clients consistently commend Abacus Cambridge Partners for their professionalism and integrity. One client noted, 'They’re professional – second to none,' highlighting timely delivery and high-quality work without additional costs. Another remarked on the agents' quality, stating they are 'educated, forward-thinking people' who adapt quickly to new challenges. Overall, feedback reflects a sentiment of strong professionalism, with clients appreciating the positive work environment and effective communication maintained by the team.

API Migration for Telecommunications Firm

5.0 Apr 1, 2021

They delivered on time with the right quality at no additional costs. We scoped everything correctly. Their project manager kept their commitments. They’re professional – second to none. They’re one of the best vendors I’ve ever worked with. The project was done in waterfall methodology. In other implementations, we worked in an agile methodology.
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Call Center Voice Services for Financial Services Co.

4.5 Sep 17, 2020

The campaign managers have a solid relationship with their team and maintain a professional work environment. People enjoy coming into work, which helps mitigate turnover. Employee churn is a huge problem in the BPO industry, but we’ve been lucky enough to not experience that with Abacus.
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Average Project Cost Breakdown

$50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Abacus Cambridge Partners for their exceptional value and cost-effectiveness. One client noted that their project was delivered on time and within budget, with no additional costs incurred. Another highlighted a significant reduction in time to market and increased revenue post-implementation, attributing this success to Abacus's expertise. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in both the quality of service provided and the financial investment made.
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United Arab Emirates (2) Kenya (1) United States (1)

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Dubai, United Arab Emirates

Office No. 615 & 616, Liberty House, Dubai International Financial Centre, Sheikh Zayed Road,
Dubai, United Arab Emirates
50 - 75

+ 97144581644

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Tafaseel BPO

4.0 1 review

$10,000+

< $25 / hr

1,000 - 9,999

Ajman, United Arab Emirates

Services provided

15% Customer Service Outsourcing

25% Call Center Services

20% Sales Outsourcing +3 services

15% HR Outsourcing

15% Recruiting

10% Staffing

Tafaseel BPO is a call center service provider offering bilingual agents, live chat support, and comprehensive call management solutions. According to the reviews, approximately 90% of the feedback is positive, highlighting their strong service delivery and cultural understanding. Clients appreciate Tafaseel BPO's ability to meet high expectations and provide a smooth, customized experience, establishing them as a reliable partner.

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Industry Experience

Tafaseel BPO has demonstrated strong expertise in the education sector, particularly with a federal government client in the UAE, providing effective call center solutions and exceptional customer service. Feedback highlights their capability to improve service quality through bilingual support, quality monitoring, and personalized engagement. Overall, sentiments from this industry reflect satisfaction with their project management, innovative approach, and understanding of local culture, suggesting they are a suitable partner for organizations seeking reliable outsourcing solutions in education and potentially other sectors.
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Education

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Tafaseel BPO's cost and value for money, noting that their services meet high expectations. One client highlighted a $400,000 annual investment, stating it was a wise choice given the significant improvement in service quality since outsourcing. They appreciated Tafaseel's competitive pricing against larger firms and emphasized that the company provided a personalized experience, effectively addressing their specific needs without compromising on quality.
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IBT: No. 1 Outsourcing Company in Middle East

4.0 1 review

$50,000+

Undisclosed

1,000 - 9,999

Dubai, United Arab Emirates

Services provided

20% Customer Service Outsourcing

30% Call Center Services

20% IT Managed Services +5 services

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

5% Staffing

3% HR Outsourcing

2% Recruiting

IBT: No. 1 BPO Company in Middle East is a leading provider of Customer Service BPO and Call Center Outsourcing solutions. Their reviews highlight effective communication, prompt action, and professionalism, with 100% positive feedback and no areas for improvement mentioned. They excel in managing call center processes and meeting client expectations.

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0 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Eyecare Hospital
4.0 — IBT: No. 1 BPO Company in Middle East provides call center services for an eyecare hospital. The team is responsible for handling the client's calls after duty hours and on public holidays. Read more
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Industry Experience

IBT: No. 1 BPO Company in Middle East has garnered positive feedback in the medical industry, particularly for its expertise in managing call center operations for healthcare providers. Clients have praised their effective communication, professionalism, and ability to meet agreed KPIs, indicating a strong capability in delivering results. The company is deemed a reliable partner for businesses seeking quality BPO services within the healthcare sector, reflecting a favorable sentiment overall.
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Medical

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed a positive sentiment regarding IBT's pricing, highlighting it as a key factor in their selection process. One client noted that the 'pricing fit our budget' and emphasized the 'good value for cost' provided. Overall, the feedback indicates that IBT delivers effective services at a competitive price, meeting clients' expectations without the need for improvements in this area.
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HatchTechs UAE

5.0 1 review

$1,000+

$25 - $49 / hr

10 - 49

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

10% Cloud Consulting & SI

10% Content Marketing +7 services

10% Custom Software Development

10% IT Strategy Consulting

10% Mobile App Development

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

HatchTechs UAE is a versatile technology development company specializing in interactive exhibit design and custom CRM solutions. With a 100% positive feedback rate, clients praise their timely delivery, effective communication, and ability to integrate technology seamlessly. Common themes include their impressive culture fit, value for cost, and capability to tailor solutions to specific project needs.

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Industry Experience

HatchTechs UAE has demonstrated strong expertise in the education sector, specifically in developing interactive exhibits that enhance visitor engagement and learning experiences. Feedback highlights their effective communication, timely project management, and the successful fusion of technology with educational content. Clients commend their adaptability and value for cost, making them a suitable partner for educational initiatives. Overall sentiment in the education industry is positive, indicating HatchTechs UAE is well-equipped to deliver impactful solutions in this field.
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Education

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have noted HatchTechs UAE provides good value for cost, with one reviewer highlighting their selection due to a 'great culture fit' and 'good value for cost.' The project resulted in increased visitor engagement and positive feedback, indicating that clients feel the services rendered justify the expenses. Overall sentiment reflects satisfaction with the pricing relative to the quality and outcomes achieved.
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Budget Uniform

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Abu Dhabi, United Arab Emirates

Services provided

50% Customer Service Outsourcing

50% Contract Manufacturing

Budget Uniform, a Contract Manufacturing and Customer Service Outsourcing company, provide Contract Manufacturing and Customer Service Outsourcing. They were established in 2020.
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Dubai Property Snagging

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dubai, United Arab Emirates

Services provided

100% Customer Service Outsourcing

Customer Service Outsourcing company Dubai Property Snagging was established in 2019. The team provides Customer Service Outsourcing and is in Dubai, United Arab Emirates.
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Best Safe Driver

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Services provided

100% Customer Service Outsourcing

Best Safe Driver, a Customer Service Outsourcing company, was founded in 1947. The company provides Customer Service Outsourcing, and is midsize.
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F A J Technical Services LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

100% Customer Service Outsourcing

Customer Service Outsourcing company F A J Technical Services LLC was launched in 2024. The team specializes in Customer Service Outsourcing.
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Infoperformance

Not yet reviewed

$10,000+

$25 - $49 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Infoperformance is a call center company and Customer Service Outsourcing company. The Weston, Florida-based company specializes in Call Center Services and Customer Service Outsourcing.
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Dubai, United Arab Emirates

Cluster N
Dubai, United Arab Emirates
10 - 15

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Dubai Blinds Co

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Dubai, United Arab Emirates

Services provided

100% Customer Service Outsourcing

Dubai Blinds Co is a Customer Service Outsourcing company established in 2025. The small team specializes in Customer Service Outsourcing.
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AirKing Technical Services

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Dubai, United Arab Emirates

Services provided

75% Customer Service Outsourcing

25% Contract Manufacturing

AirKing Technical Services is a Customer Service Outsourcing company. The Dubai, United Arab Emirates-based team offers Customer Service Outsourcing and Contract Manufacturing.
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Call Connect

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Dubai, United Arab Emirates

Services provided

25% Customer Service Outsourcing

50% Call Center Services

25% Back Office Outsourcing

Call Connect is a call center company. Their large team is in Dubai, United Arab Emirates. Their services include Call Center Services and Back Office Outsourcing.
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Logical Network Solution

Not yet reviewed

$75,000+

$50 - $99 / hr

50 - 249

دبي, United Arab Emirates

Services provided

40% Customer Service Outsourcing

60% Cybersecurity

Launched in 2017, Logical Network Solution is a midsize دبي, United Arab Emirates-based Cybersecurity company. Their services include Cybersecurity and Customer Service Outsourcing.
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Data Direct Group

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

دبي, United Arab Emirates

Services provided

20% Customer Service Outsourcing

40% Call Center Services

20% IT Strategy Consulting +2 services

15% Sales Outsourcing

5% Content Marketing

Data Direct Group is a call center company based in دبي, United Arab Emirates. Their services include Call Center Services and IT strategy consulting.
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KARSAR ELEVATOR

Not yet reviewed

$25,000+

$25 - $49 / hr

250 - 999

Dubai, United Arab Emirates

Services provided

25% Customer Service Outsourcing

50% Engineering

25% Insurance Services & Brokers

KARSAR ELEVATOR is an Engineering company. They were established in 2016, and their services include Engineering and Customer Service Outsourcing.
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DAR AL TAQA Building & Construction Materials and Wood Supplier in UAE

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

25% Customer Service Outsourcing

30% Building Security Services

25% Contract Manufacturing +1 service

20% Business Consulting

DAR AL TAQA Building & Construction Materials and Wood Supplier in UAE is a Building Security Services company. Launched in 2021, the team offers Building Security Services and Contract
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Expect Transaction Services

Not yet reviewed

Undisclosed

$25 - $49 / hr

50 - 249

Abu Dhabi, United Arab Emirates

Services provided

25% Customer Service Outsourcing

25% Business Continuity Management

25% Fractional CFO Services +1 service

25% Public Relations

Expect Transaction Services is a PR agency. Founded in 2025, the firm focuses on Public Relations and Customer Service Outsourcing.
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Touchbase

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Dubai, United Arab Emirates

Services provided

20% Customer Service Outsourcing

20% E-Commerce Development

15% Business Consulting +3 services

15% Call Center Services

15% Custom Software Development

15% Sales Outsourcing

Touchbase is a Dubai, United Arab Emirates-based e-commerce development firm. Their services include E-Commerce Development and Customer Service Outsourcing.
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Sereen Care Professional Cleaning and Pest Control Service in Sharjah, Dubai

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

40% Customer Service Outsourcing

30% Market Research

30% Public Relations

Sereen Care Professional Cleaning and Pest Control Service in Sharjah, Dubai is a Customer Service Outsourcing company. Their team offers Customer Service Outsourcing.
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Masdar

Not yet reviewed

$5,000+

$200 - $300 / hr

250 - 999

Abu Dhabi, United Arab Emirates

Services provided

10% Customer Service Outsourcing

25% Commercial Development

20% Engineering +5 services

10% Business Consulting

10% Commercial Brokerage Services

10% Insurance Services & Brokers

10% Sales Outsourcing

5% Contract Manufacturing

Midsize Commercial Development company Masdar, is in Abu Dhabi, United Arab Emirates. Their services include Commercial Development and Engineering.
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InBusiness

Not yet reviewed

Undisclosed

$100 - $149 / hr

10 - 49

Dubai, United Arab Emirates

Services provided

30% Customer Service Outsourcing

30% Accounting

20% Compliance Consulting +3 services

10% Finance & Accounting Outsourcing (FAO)

5% Corporate Relocation

5% Translation

InBusiness is a Dubai, United Arab Emirates-based Accounting company. Their services include Accounting and Customer Service Outsourcing.
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Connect Middle East

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

20% Customer Service Outsourcing

50% Business Consulting

20% HR Outsourcing +1 service

10% Accounting

Established in 2016, Connect Middle East, a small Business Consulting company, is located in Dubai, United Arab Emirates. Their services include Business Consulting and Customer Service Outsourcing.
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trg Technical Services

Not yet reviewed

$25,000+

$25 - $49 / hr

10 - 49

Dubai, United Arab Emirates

Services provided

20% Customer Service Outsourcing

20% Business Consulting

20% Business Continuity Management +2 services

20% Corporate Travel Management

20% Sales Outsourcing

Trg Technical Services is a Business Continuity Management company established in 2000. The small team specializes in Business Continuity Management and Corporate Travel Management.
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Pixel Bloom Solution

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Ras-Al-Khaimah, United Arab Emirates

Services provided

20% Customer Service Outsourcing

20% CRM Consulting and SI

20% Call Center Services +2 services

20% Market Research

20% Sales Outsourcing

Pixel Bloom Solution, a midsize Market Research company, is headquartered in Ras-Al-Khaimah, United Arab Emirates. The team offers Market Research and CRM consulting and SI.
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Voxtron Middle East LLC

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

20% CRM Consulting and SI

20% Custom Software Development +4 services

20% ERP Consulting and SI

10% AI Development

10% Back Office Outsourcing

10% Call Center Services

Software development firm Voxtron Middle East LLC was launched in 1994. The firm specializes in Custom Software Development and CRM consulting and SI.
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TOPAZ FZE

Not yet reviewed

$5,000+

$50 - $99 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

20% Cloud Consulting & SI

20% Unified Communications Consulting & SI +5 services

10% CRM Consulting and SI

10% Call Center Services

10% Custom Software Development

10% IT Managed Services

10% Web Design

Founded in 2007, TOPAZ FZE is a midsize unified communications consulting & SI company. Their team offers unified communications consulting & SI and cloud consulting & SI.
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Appstec Technology Services LLC

5.0 1 review

$1,000+

Undisclosed

50 - 249

دبي, United Arab Emirates

Services provided

10% Customer Service Outsourcing

45% Business Consulting

25% Mobile App Development +2 services

10% Blockchain

10% Document Digitization & Management

Appstec Technology Services LLC offers comprehensive digital marketing services, including SEO optimization, content marketing, social media management, and PPC advertising. The reviews highlight their ability to enhance online presence and drive business growth, with clients praising their effective project management, industry understanding, and customized solutions. The company's commitment to proactive communication and data-driven strategies ensures successful project outcomes and high client satisfaction.

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ChatPandas

5.0 2 reviews

$1,000+

< $25 / hr

250 - 999

Dubai, United Arab Emirates

Services provided

40% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +1 service

20% Sales Outsourcing

ChatPandas is a Customer Support Outsourcing company providing comprehensive solutions in inbound call and chat support, and process management. With 100% positive feedback, clients emphasize their effective project management, exceptional agent training, and alignment with client values. Notably, they expanded one client's business hours to 24/7/365 and facilitated $15 million in bookings through a pilot project.

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Reviews mention High-quality work
Clients have consistently praised ChatPandas for delivering high-quality work, particularly highlighting the impressive training provided to their agents. One client noted the 'quality of the agents' and the 'integrity of the leadership team,' underscoring their commitment to meeting client needs. Additionally, measurable outcomes such as increased chat approval scores and improved customer experience further reflect the positive sentiment surrounding the company's performance. Overall, the feedback indicates a strong alignment with client expectations and project goals.

Customer Service Outsourcing for Cabinet Supplier

5.0 May 12, 2026

The quality of the agents and how much training they provide to ensure that our needs are met. The integrity of the leadership team is amazing.
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1 of 1 reviews is 5 stars

1 new review for Customer Service Outsourcing services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback on ChatPandas highlights their effective customer service capabilities, particularly in inbound call handling and chat support. Clients commend the team's dedication to meeting goals and their proactive approach to performance improvement. Notably, there were measurable outcomes such as increased approval scores and enhanced customer experience. Clients appreciate the quality of training and the integrity of leadership, although some suggest simplifying processes to avoid overcomplication.
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2 of 2 Customer Service Outsourcing reviews are 5 stars

2 new reviews for Customer Service Outsourcing in past 6 months

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for RV Rental Company
5.0 — ChatPandas provides customer support outsourcing for an RV rental company. They manage a multimillion-dollar booking services project and support the client's team in managing necessary overflow Read more
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Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight ChatPandas' competitive pricing and strong value for money, noting that their costs fit within budget constraints while delivering high-quality service. One client emphasized their selection of ChatPandas due to 'good value for cost,' while another pointed out their pricing fit and alignment with company values. Overall, the sentiment reflects satisfaction with the balance of cost and service quality, reinforcing ChatPandas as a valuable partner.
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BERICHT

Not yet reviewed

$1,000+

$300+ / hr

10 - 49

Abu Dhabi, United Arab Emirates

Services provided

15% Customer Service Outsourcing

15% Commercial Financing

15% Finance & Accounting Outsourcing (FAO) +6 services

15% Financial Advising & Planning

10% Accounting

10% Financial Consulting

10% HR Consulting

5% Business Consulting

5% Tax Law

BERICHT is a Finance & Accounting Outsourcing (FAO) company in Abu Dhabi, United Arab Emirates. They provide Finance & Accounting Outsourcing (FAO) and Commercial Financing.
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Best Maintenance Services

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Dubai, United Arab Emirates

Services provided

15% Customer Service Outsourcing

55% Environmental Consulting

30% Biohazard Cleanup

Best Maintenance Services, an Environmental Consulting company, was established in 2024. The team offers Environmental Consulting and Biohazard Cleanup and is in Dubai, United Arab Emirates.
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Proactivests

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

دبي, United Arab Emirates

Services provided

10% Customer Service Outsourcing

90% Commercial Property Management

Established in 2020, Proactivests is a Commercial Property Management company. The team specializes in Commercial Property Management and Customer Service Outsourcing.
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Revive Hub Renovations Dubai

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

70% Commercial Property Management

15% Commercial Development +1 service

5% Engineering

Revive Hub Renovations Dubai is a Commercial Property Management company. They are based in Dubai, United Arab Emirates. Their team provides Commercial Property Management and Commercial
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Agile and Hybrid Project Management Consultancy

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

دبي, United Arab Emirates

Services provided

15% Customer Service Outsourcing

55% Business Consulting

10% Business Continuity Management +2 services

10% Compliance Consulting

10% Sales Outsourcing

Business Consulting company Agile and Hybrid Project Management Consultancy was established in 2000. The firm offers Business Consulting and Customer Service Outsourcing.
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Dubai Data Entry

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

20% Back Office Outsourcing

10% Business Consulting +6 services

10% Call Center Services

10% Content Writing Services

10% Document Digitization & Management

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% Staffing

Dubai Data Entry is a Back Office Outsourcing company. Located in Dubai, United Arab Emirates, their small team offers Back Office Outsourcing and Business Consulting. The agency was launched in
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Syncflow Solutions Private Limited

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

دبي, United Arab Emirates

Services provided

10% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +6 services

10% Business Consulting

10% Business Continuity Management

10% HR Outsourcing

10% IT Staff Augmentation

10% Sales Outsourcing

10% Staffing

Syncflow Solutions Private Limited is a Harare, Zimbabwe-based telephone answering service. The team offers Call Center Services and Back Office Outsourcing.
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دبي, United Arab Emirates

Dubai Digital Park, Dubai Silicon Oasis
دبي, United Arab Emirates 0001
76 - 100

+971501056035

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Insights Middle East

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Services provided

30% Customer Service Outsourcing

70% Call Center Services

Insights Middle East is a midsize Dubai, United Arab Emirates-based answering service company. Their services include Call Center Services and Customer Service Outsourcing.
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UTO Services LLC

Not yet reviewed

$10,000+

< $25 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

100% Customer Service Outsourcing

Located in Dubai, United Arab Emirates and Middletown, Delaware, UTO Services LLC is a midsize Customer Service Outsourcing company. Their services include Customer Service Outsourcing.
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Sustainability Knowledge Group

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

25% Customer Service Outsourcing

50% Business Consulting

25% Marketing Strategy

Sustainability Knowledge Group, a Business Consulting company, offers Business Consulting and Marketing Strategy. The company is located in Dubai, United Arab Emirates.
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Arace Services

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

دبي, United Arab Emirates

Services provided

10% Customer Service Outsourcing

25% HR Outsourcing

20% Staffing +4 services

15% Digital Asset Management

15% Recruiting

10% Sales Outsourcing

5% Product Marketing

Arace Services is a HR Outsourcing company. They were founded in 2017, and their services include HR Outsourcing and Staffing.
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دبي, United Arab Emirates

Dubai Digital Park - Building A1 - Nadd Hessa - Dubai Silicon Oasis - Dubai - United Arab Emirates
دبي, United Arab Emirates 99999
50 - 75

0582014177

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Pixel Movers

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Dubai, United Arab Emirates

Services provided

20% Customer Service Outsourcing

20% Branding

20% Graphic Design +2 services

20% IT Managed Services

20% Search Engine Optimization

Small branding company Pixel Movers, is headquartered in Lahore, Pakistan and Dubai, United Arab Emirates. The team specializes in Branding and Search Engine Optimization.
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Dubai, United Arab Emirates

Unit 107-127, ALABISAR BUSINESS CENTER, Dubai Investments Park 1
Dubai, United Arab Emirates
2 - 5

+971506138318

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Valuecent Consultancy Private Limited

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

رأس الخيمة, United Arab Emirates

Services provided

20% Customer Service Outsourcing

50% Finance & Accounting Outsourcing (FAO)

25% Accounting +1 service

5% Tax Law

Finance & Accounting Outsourcing (FAO) company Valuecent Consultancy Private Limited was launched in 2012. The team focuses on Finance & Accounting Outsourcing (FAO) and Accounting.
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رأس الخيمة, United Arab Emirates

Flexi Desk, RAKEZ Business
رأس الخيمة, United Arab Emirates POBox327520
6 - 9

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Moldech

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

دبي, United Arab Emirates

Services provided

25% Customer Service Outsourcing

50% Sales Outsourcing

25% Back Office Outsourcing

In Dover, Delaware and Lahore, Pakistan, Moldech is a Sales Outsourcing company. Their services include Sales Outsourcing and Back Office Outsourcing.
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دبي, United Arab Emirates

Office 207, Saheel Tower 1, Al Nahda 1, Dubai, UAE
دبي, United Arab Emirates
2 - 5

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BOTH

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Abu Dhabi, United Arab Emirates

Services provided

10% Customer Service Outsourcing

30% Accounting

15% Business Consulting +5 services

10% Back Office Outsourcing

10% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

8% HR Outsourcing

7% Recruiting

Accounting company BOTH is in Abu Dhabi, United Arab Emirates. The team offers Accounting and Business Consulting.
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CCT Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

20% Customer Service Outsourcing

60% Call Center Services

20% Back Office Outsourcing

CCT Services, a telephone answering service, is based in Dubai, United Arab Emirates. Established in 2008, the team provides Call Center Services and Back Office Outsourcing.
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Raya CX

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +4 services

20% HR Outsourcing

10% Sales Outsourcing

5% Email Marketing

5% Social Media Marketing

Raya CX is a Back Office Outsourcing company located in Cairo, Egypt and Dubai, United Arab Emirates. Their services include Back Office Outsourcing and Call Center Services.
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More responsive than most other service providers

Raya CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Dubai, United Arab Emirates

The One Tower, Sheikh Zayed Road, Barsha Heights, Dubai, UAE
Dubai, United Arab Emirates
201 - 250

+971 452 07 000

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IPIX BPO

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

25% Back Office Outsourcing

25% HR Outsourcing +2 services

25% Transcription

15% Call Center Services

IPIX BPO is a Back Office Outsourcing company in Thenhipalam, India and Kochi, India. Their services include Back Office Outsourcing and Transcription.
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Dubai, United Arab Emirates

Level 15, Lake Central - At The Bay Business Bay, Al Abraj Street P. O. Box : 55535,
Dubai, United Arab Emirates

971.4.276.2233

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SkyLight Global

5.0 2 reviews

$5,000+

< $25 / hr

1,000 - 9,999

Dubai, United Arab Emirates

Services provided

15% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +8 services

10% Content Moderation Services

10% Custom Software Development

10% Finance & Accounting Outsourcing (FAO)

5% AI Agents

5% Data Annotation Services

5% E-Commerce Development

5% Recruitment Process Outsourcing

5% Transcription

SkyLight Global is a back-office support company providing administrative assistance, workflow coordination, and customer-related support. Their services have resulted in improved response times and more consistent follow-ups, freeing up 8–10 hours weekly for clients. Nearly all feedback is positive, highlighting their proactivity and reliability as an extension of client teams.

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1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
SkyLight Global has received positive feedback in recent reviews, particularly for their back-office support services. Clients have noted significant improvements in response times, customer follow-ups, and overall operational efficiency, with one client estimating an 8–10 hour weekly time savings. Their team is praised for being proactive, responsive, and adaptable, effectively integrating with client workflows. While clients express high satisfaction, some suggest enhanced proactive updates during projects could further improve the experience.
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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
SkyLight Global is recognized for providing significant value for money, particularly in their back-office support services. One client highlighted a cost of less than $10,000, noting that the partnership has resulted in freeing up 8–10 hours of their team's time each week. Overall, clients express satisfaction with the cost-effectiveness of SkyLight Global's services, appreciating the proactive and responsive nature of their team, which enhances operational efficiency.
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Dubai, United Arab Emirates

White Swan Building
Dubai, United Arab Emirates 00000
6 - 9

+971503848517

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Tribe Consulting

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Ras Al Khaimah, United Arab Emirates

Services provided

30% Customer Service Outsourcing

50% Call Center Services

20% Back Office Outsourcing

Launched in 2014, Tribe Consulting is a large answering service company located in Karachi, Pakistan and Islamabad, Pakistan. Their team offers Call Center Services and Customer Service Outsourcing.
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Ras Al Khaimah, United Arab Emirates

Al Hamra Industrial Zone-FZ
Ras Al Khaimah, United Arab Emirates 00000
2 - 5

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Top Customer Support Services in the United Arab Emirates

List of the Top United Arab Emirates Customer Support Companies

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Reviewed 1 time in the past 6 months

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Reviews mention High-quality work

Customer Service Outsourcing for Cabinet Supplier

Reviewed 1 time in the past 6 months

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Average Project Cost Breakdown

What Clients Have Said

Raya CX is very responsive

Reviewed 1 time in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

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List of the Top 6 United Arab Emirates Customer Support Companies