Home Inbound Voice Services Customer Support United Arab Emirates

Top Customer Support Services in the United Arab Emirates

Ratings Updated: March 16, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves United Arab Emirates

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.

See all 28 projects
11 of 12 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read more
Read 12 Reviews

Was this helpful?

Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All Reviews

Select Industry to see insights

Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
Read All Reviews

Was this helpful?

View projects from:

United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

View all languages

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

View all time zones

Was this helpful?
View Profile Visit Website
Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves United Arab Emirates

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services

Helpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.

See all 46 projects
Reviews mention Team players
Clients consistently commend Helpware for their collaborative spirit and responsiveness, describing them as integral extensions of their teams. One client noted, "It felt like there was very little divide between our teams," highlighting their seamless integration. Another stated, "We feel like we’re their only client," emphasizing the attentive support provided. Overall, the sentiment reflects strong appreciation for Helpware's commitment to teamwork and their proactive approach in addressing client needs.

Video Dev, Graphics & Digital Mktg for Healthcare Mktg Firm

5.0 Aug 7, 2024

Helpware is friendly, dedicated, and willing to make as many changes as we need. It's a great partnership. We work together to set priorities for every project they assist us with.
Read Full Review

Customer Support for Custom Meal Service Provider

5.0 Feb 4, 2022

It felt like there was very little divide between our teams. From the agents to the leadership, everyone was always so ready and willing to help. The leadership and the agents all took their responsibilities very seriously and I really appreciate how hard they work to ensure our needs are met.
Read Full Review

Administrative and Internal Support for Strategy Consultancy

5.0 Oct 23, 2019

Helpware has their own project tools, into which I have full visibility and in fact am held accountable by the team when I need to be. We are truly a team. My Team understands what to do with them and we work together to make sure we get it done.
Read Full Review

Mkt Research & CRM Administration for Financial Services Co

4.0 Oct 23, 2019

We envisioned being one group, and we’ve achieved that. We’re constantly working together and thinking of ways that we can expand the relationship. Helpware is a part of our team on a daily basis, and we’re in constant contact.
Read Full Review

Image Annotation for Computer Vision Software

5.0 May 29, 2019

In the end, they've become an extension of our team thanks to their involvement and quality. Their team is extremely responsive to our questions and feedback and provides updates proactively.
Read Full Review

Read All Reviews

Was this helpful?

3 of 3 Customer Service Outsourcing reviews are 5 stars

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Parking Software Company
5.0 — Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for Read more
Read 3 Reviews

Was this helpful?

Industry Experience

Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
Read All Reviews

Select Industry to see insights

Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

Was this helpful?

View projects from:

United States (40) Canada (1) Georgia (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

View all languages

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

View all time zones

Was this helpful?
View Profile Visit Website
Mindy Support

4.8 37 reviews
Premier Verified

Undisclosed

Undisclosed

1,000 - 9,999

Serves United Arab Emirates

Services provided

35% Customer Service Outsourcing

35% Data Annotation Services

30% Generative AI

Mindy Support is a Customer Service BPO specializing in multilingual customer support, call center outsourcing, and remote customer care services. Reviews indicate a 100% satisfaction rate, with clients praising their efficient project management and proactive communication. Notable strengths include scalability and timely delivery, though there is a suggestion to expand language offerings and enhance training for telephone support staff.

See all 37 projects
Reviews mention Professional
Clients consistently commend Mindy Support for their professionalism and effective communication throughout projects. For instance, one client noted their 'very consistent and professional' service, while another highlighted their 'reliability' and 'quick response time.' Additionally, a client in the FinTech sector emphasized their 'professional' workflow and effective collaboration. Overall, the sentiment reflects a strong appreciation for Mindy Support's commitment to maintaining high standards of professionalism and client satisfaction.

Data Labeling & Annotation for Fintech Firm

4.5 Sep 28, 2021

They have been very consistent and professional throughout the process.
Read Full Review

AI Data Annotation for IT Services Company

5.0 Jul 29, 2021

I'm impressed by Mindy's reliability, quick response time, and clear communication. They are real professionals.
Read Full Review

Cloud Application Tech Support for Social Intranet Platform

5.0 May 18, 2020

After training and onboarding, the team began to work really well – professionally, independently and in a client-oriented way. Their knowledge of quality assurance processes and maintaining uninterrupted work helped us to set up operations very smoothly and on a high level.
Read Full Review

Prospect Research for Marketing and Tech Firm

5.0 May 22, 2019

Their professionalism impresses me. Their effective use of technology to make the time distance entirely irrelevant.
Read Full Review

Read All Reviews

Was this helpful?

1 of 3 Customer Service Outsourcing reviews are 5 stars

2 new reviews for Customer Service Outsourcing in past 6 months

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Multilingual Customer Service & Back-Office for Beauty Brand
5.0 — Mindy Support provided multilingual call center and back-office services for a beauty brand. The team handled customer inquiries and supported data entry, order processing, account management, and Read more
Read 3 Reviews

Was this helpful?

Industry Experience

Mindy Support has demonstrated significant expertise across various industries, primarily in Beauty, Automotive, eCommerce, IT Services, Software, Engineering, and Healthcare. Clients commend their multilingual support and operational efficiency, particularly in customer service and data annotation tasks. In the Beauty sector, they've improved productivity and language offerings, while in IT Services and Software, they've enhanced model accuracy with high-quality annotations. Overall, feedback reflects strong project management, flexibility, and responsiveness, making Mindy Support a reliable partner for businesses seeking effective outsourcing solutions.
Read All Reviews

Select Industry to see insights

Beauty Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Information technology Advertising & marketing

Was this helpful?

View projects from:

United States (9) Germany (5) Austria (3) Switzerland (2) Canada (2) Finland (2) England (2) Israel (2) Netherlands (2) France (1) Sweden (1) Portugal (1) Liechtenstein (1) Greece (1)

This provider is fluent in 22 languages:

English

Spanish

Portuguese

German

French

Turkish

Italian

Polish

Ukrainian

Persian

Romanian

Dutch

View all languages

Was this helpful?
View Profile Visit Website
Riseup Labs

4.9 42 reviews

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Verified

$5,000+

< $25 / hr

250 - 999

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

10% AI Agents

10% AI Development +7 services

10% Custom Software Development

10% Generative AI

10% IT Managed Services

10% IT Staff Augmentation

10% Mobile App Development

10% UX/UI Design

10% Web Development

Riseup Labs is a versatile software development company offering services in mobile app development, web design, and IoT solutions. Their reviews reveal high client satisfaction, with 100% of feedback highlighting their efficiency, adaptability, and strong project management. Many clients, around 80%, appreciate their responsiveness and ability to handle changes. Some improvement in cost and time estimation is suggested by a small percentage of clients.

See all 42 projects
1 of 3 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 3 times in the past 6 months
Recent client feedback highlights Riseup Labs' adaptability and effective project management. A senior manager at ATEC Australia praised their timely delivery and responsiveness to feedback, noting a significant increase in IoT connections. The Director of Pizza Hotline emphasized their excellent service, with requests often met ahead of schedule. Additionally, a design lead at Hitsquad Interactive Gaming commended their quick turnaround and effective communication in redesigning a website. Overall, clients express high satisfaction, though some suggest improvements in cost and time estimation.
Read 3 Recent Reviews

Was this helpful?

Industry Experience

Riseup Labs has garnered positive feedback across multiple industries, including Energy & Natural Resources, Hospitality, Financial Services, Education, Gaming, and Telecommunications. Clients commend their expertise in developing IoT solutions, mobile applications, and web platforms, with notable strengths in project management, adaptability, and effective communication. The overall sentiment is particularly favorable in Financial Services and Gaming, where Riseup Labs demonstrated impactful results and innovation, making them a strong candidate for similar projects in these sectors.
Read All Reviews

Select Industry to see insights

Financial services IT Services Education Gaming Telecommunications Arts, entertainment & music Advertising & marketing Software Hospitality & leisure Energy & natural resources Gambling

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (15) $10,000 to $49,000 (6) $50,000 to $199,999 (3)

What Clients Have Said
Overall, client feedback regarding Riseup Labs highlights a favorable perception of their cost and value for money. Many clients noted that they received excellent service at competitive prices, with one stating, 'Good value for cost.' However, some reviews indicated areas for improvement in cost and time estimation. Despite this, clients generally expressed satisfaction with the quality of work relative to the investment, appreciating the balance of affordability and high-quality deliverables.
Read All Reviews

Was this helpful?
View projects from:

Bangladesh (20) India (2) Australia (1) Canada (1) Mauritius (1) Mexico (1) United Arab Emirates (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Middle East Time (MET)

Greenwich Mean Time (GMT)

Pacific Standard Time (PST)

Universal Coordinated Time (UTC)

Was this helpful?
View Profile Visit Website
Abacus Cambridge Partners

4.9 4 reviews

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

40% ERP Consulting and SI

15% BI & Big Data Consulting & SI +3 services

15% Custom Software Development

10% Call Center Services

10% Sales Outsourcing

Abacus Cambridge Partners is a versatile company specializing in API management, integration services, and business process outsourcing. The reviews indicate a high level of satisfaction with their technical proficiency, timely delivery, and flexibility, with nearly all feedback being positive. Clients consistently commend their quick adaptability and professional project management, making them a recommended partner for complex technical and integration projects.

See all 4 projects
Reviews mention Helpful
Clients express high satisfaction with Abacus Cambridge Partners, highlighting their flexibility, timely delivery, and technical expertise. One client noted their ability to manage urgent requests effectively, demonstrating a commitment to meeting customer needs. The team is praised for being knowledgeable, friendly, and transparent, contributing positively to project management. Overall, the sentiment is overwhelmingly positive, with clients recommending Abacus for their proficiency in implementing solutions like Apigee.

API Development for Telecommunications Company

5.0 Dec 6, 2021

Abacus Cambridge is very flexible with the dynamic changes of our requirements, and they’re able to deliver based on our timelines. They’re always on time, and sometimes, even ahead of time with delivering the work expected of them. I appreciate their flexible and quick response; we have scenarios where our customer requests something to be delivered within less than a day. We communicate with Abacus, and we get their full support considering the urgency.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Abacus Cambridge Partners has demonstrated strong expertise in the Telecommunications, Retail, and Financial Services industries. In Telecommunications, clients praised their API management capabilities, particularly with Apigee, highlighting rapid implementation and significant reduction in time-to-market. Retail clients valued their API maturity and governance skills, while feedback from Financial Services noted their effective BPO services and adaptability. Overall, sentiment across industries is highly positive, showcasing Abacus's ability to deliver quality solutions and enhance operational efficiency.
Read All Reviews

Select Industry to see insights

Telecommunications Retail Financial services

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive Abacus Cambridge Partners as offering excellent value for money. One review highlighted timely delivery and flexibility in adapting to dynamic requirements, reflecting a strong return on investment. Another client noted that their project was completed without additional costs, emphasizing the company's professionalism. However, some clients suggested improvements in resource allocation, indicating that while the costs are justified, scaling their expertise could enhance overall service efficiency.
Read All Reviews

Was this helpful?

View projects from:

United Arab Emirates (2) Kenya (1) United States (1)

Was this helpful?
View Profile
Featured

What are Featured Providers?
Top Customer Service

5.0 67 reviews
Premier Verified

$1,000+

Undisclosed

250 - 999

Serves United Arab Emirates

Services provided

80% Customer Service Outsourcing

10% Back Office Outsourcing

10% Call Center Services

Top Customer Service is a distinguished Customer Support Outsourcing provider renowned for its professional handling of inbound communications and enhancing client satisfaction across various industries. With 100% positive feedback, their services have led to significant improvements in response times and client interactions. Notably, 70% of reviewers praised their professionalism and reliability in meeting deadlines and customizing solutions to reflect brand voice and operational needs.

See all 67 projects
Reviews mention Adaptable
The reviews indicate a strong sentiment of adaptability regarding Top Customer Service. Clients noted their ability to adjust to specific requests and feedback efficiently, with one reviewer highlighting their quick incorporation of changes to workflows and communication standards. Additionally, another client praised their smooth project management and clear communication, which facilitated a seamless adaptation to evolving service requirements. Overall, clients expressed high satisfaction with Top Customer Service’s responsiveness and flexibility in meeting their needs.

Customer Support Portal Dev & Design for Appliance Repair Co

5.0 Dec 6, 2025

They were responsive and adaptive: whenever we requested minor changes (e.g., modifying workflow rules or updating UI labels), they addressed them quickly and incorporated feedback without difficulty. Top Customer Service's communication was clear and professional throughout.
Read Full Review

Customer Service Outsourcing for Construction Company

5.0 Dec 19, 2025

Project management was smooth and organized. Their team communicated regularly, adapted to our preferences, and consistently delivered results on time. They were responsive to our questions and quick to adjust when we requested changes.
Read Full Review

Customer Support for Tree Care & Landscaping Company

5.0 Dec 22, 2025

Project management was excellent; they delivered what was promised on schedule and were quick to adapt to our feedback. Their team was responsive, professional, and always ready to adjust their approach when we had specific requests for how we wanted calls and messages handled.
Read Full Review

Customer Support Services for Roofing Company

5.0 Mar 12, 2026

The workflow was smooth and well coordinated. Their team communicated clearly and maintained consistent service standards. Tasks were handled according to schedule and they adapted well to our service requirements.
Read Full Review

Read All Reviews

Was this helpful?

26 of 26 reviews are 5 stars

16 new reviews for Customer Service Outsourcing services

$50,000 – $199,999 avg. project cost

Reviewed 26 times in the past 6 months
Recent client feedback highlights Top Customer Service's exceptional professionalism and effectiveness in managing customer inquiries. Clients consistently noted improved response times, with one stating, 'After implementing their services, we noticed fewer missed calls and faster responses.' Another client emphasized their agents' ability to represent their brand well. Overall sentiment is overwhelmingly positive, with no significant areas for improvement identified, reflecting strong satisfaction with the support provided.
Read 26 Recent Reviews

Was this helpful?

25 of 25 Customer Service Outsourcing reviews are 5 stars

16 new reviews for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read more
Read 25 Reviews

Was this helpful?

Industry Experience

Top Customer Service has received positive feedback across various industries, including Electric, Home Services, Contracting, Education, Automotive, and Healthcare, highlighting their effective customer support and communication management. Clients from these sectors commend their professionalism, quick response times, and alignment with brand values. Notably, they excel in managing inquiries and appointment scheduling, enhancing customer satisfaction and operational efficiency. This provider is particularly well-suited for businesses seeking to improve customer relations and streamline communication in service-oriented industries.
Read All Reviews

Select Industry to see insights

Agriculture Non-profit Construction Home Services Electric Financial services Advertising & marketing IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal Contracting

Was this helpful?
View Profile Visit Website
LiveAdmins

5.0 1 review

Undisclosed

Undisclosed

250 - 999

Dubai, United Arab Emirates

Services provided

20% Customer Service Outsourcing

25% AI Development

25% Call Center Services +2 services

15% AI Consulting

15% Generative AI

LiveAdmins is a customer engagement company providing real-time chat services, tailored to businesses needing human interactions over AI-based solutions. The feedback highlights their reliable project management and responsiveness. Notably, 100% of the reviewers appreciate their human-centered approach, with no areas identified for improvement.

See all 1 projects

Industry Experience

The provider has received positive feedback from the construction industry, specifically for their work with solar energy solutions. Clients appreciate the personalized, human-centric chat service that effectively engages both residential and commercial customers. Their strengths include timely project delivery, excellent communication, and responsiveness. The overall sentiment indicates strong expertise in the construction sector, making them a suitable choice for businesses seeking customer support solutions focused on human interaction.
Read All Reviews

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received.
Read All Reviews

Was this helpful?

View Profile

Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

Get My Matches

Tafaseel BPO

4.0 1 review

$10,000+

< $25 / hr

1,000 - 9,999

Ajman, United Arab Emirates

Services provided

15% Customer Service Outsourcing

25% Call Center Services

20% Sales Outsourcing +3 services

15% HR Outsourcing

15% Recruiting

10% Staffing

Tafaseel BPO is a call center service provider offering bilingual agents and live chat support. The reviews consistently highlight their cultural understanding and smooth project management, with 100% positive feedback emphasizing their tailored and innovative solutions. The company is praised for its ambitious and youthful approach, meeting high expectations and building strong client relationships.

See all 1 projects

Industry Experience

Tafaseel BPO has demonstrated strong expertise in the education sector, particularly with a federal government client in the UAE, providing effective call center solutions and exceptional customer service. Feedback highlights their capability to improve service quality through bilingual support, quality monitoring, and personalized engagement. Overall, sentiments from this industry reflect satisfaction with their project management, innovative approach, and understanding of local culture, suggesting they are a suitable partner for organizations seeking reliable outsourcing solutions in education and potentially other sectors.
Read All Reviews

Select Industry to see insights

Education

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Tafaseel BPO's cost and value for money, noting that their services meet high expectations. One client highlighted a $400,000 annual investment, stating it was a wise choice given the significant improvement in service quality since outsourcing. They appreciated Tafaseel's competitive pricing against larger firms and emphasized that the company provided a personalized experience, effectively addressing their specific needs without compromising on quality.
Read All Reviews

Was this helpful?

View Profile
IBT: No. 1 BPO Company in Middle East

4.0 1 review

$50,000+

Undisclosed

1,000 - 9,999

Dubai, United Arab Emirates

Services provided

20% Customer Service Outsourcing

30% Call Center Services

20% IT Managed Services +5 services

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

5% Staffing

3% HR Outsourcing

2% Recruiting

IBT: No. 1 BPO Company in Middle East is a leading provider of Customer Service BPO and Call Center Outsourcing solutions. Their reviews highlight effective communication, prompt action, and professionalism, with 100% positive feedback and no areas for improvement mentioned. They excel in managing call center processes and meeting client expectations.

See all 1 projects

0 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Eyecare Hospital
4.0 — IBT: No. 1 BPO Company in Middle East provides call center services for an eyecare hospital. The team is responsible for handling the client's calls after duty hours and on public holidays. Read more
Read 1 Review

Was this helpful?

Industry Experience

IBT: No. 1 BPO Company in Middle East has garnered positive feedback in the medical industry, particularly for its expertise in managing call center operations for healthcare providers. Clients have praised their effective communication, professionalism, and ability to meet agreed KPIs, indicating a strong capability in delivering results. The company is deemed a reliable partner for businesses seeking quality BPO services within the healthcare sector, reflecting a favorable sentiment overall.
Read All Reviews

Select Industry to see insights

Medical

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients have expressed a positive sentiment regarding IBT's pricing, highlighting it as a key factor in their selection process. One client noted that the 'pricing fit our budget' and emphasized the 'good value for cost' provided. Overall, the feedback indicates that IBT delivers effective services at a competitive price, meeting clients' expectations without the need for improvements in this area.
Read All Reviews

Was this helpful?

View Profile
HatchTechs UAE

5.0 1 review

$1,000+

$25 - $49 / hr

10 - 49

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

10% Cloud Consulting & SI

10% Content Marketing +7 services

10% Custom Software Development

10% IT Strategy Consulting

10% Mobile App Development

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

HatchTechs UAE is a versatile technology development company specializing in interactive exhibit design and custom CRM solutions. With a 100% positive feedback rate, clients praise their timely delivery, effective communication, and ability to integrate technology seamlessly. Common themes include their impressive culture fit, value for cost, and capability to tailor solutions to specific project needs.

See all 1 projects

Industry Experience

HatchTechs UAE has demonstrated strong expertise in the education sector, specifically in developing interactive exhibits that enhance visitor engagement and learning experiences. Feedback highlights their effective communication, timely project management, and the successful fusion of technology with educational content. Clients commend their adaptability and value for cost, making them a suitable partner for educational initiatives. Overall sentiment in the education industry is positive, indicating HatchTechs UAE is well-equipped to deliver impactful solutions in this field.
Read All Reviews

Select Industry to see insights

Education

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have noted HatchTechs UAE provides good value for cost, with one reviewer highlighting their selection due to a 'great culture fit' and 'good value for cost.' The project resulted in increased visitor engagement and positive feedback, indicating that clients feel the services rendered justify the expenses. Overall sentiment reflects satisfaction with the pricing relative to the quality and outcomes achieved.
Read All Reviews

Was this helpful?

View Profile
Budget Uniform

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Abu Dhabi, United Arab Emirates

Services provided

50% Customer Service Outsourcing

50% Contract Manufacturing

Budget Uniform, a Contract Manufacturing and Customer Service Outsourcing company, provide Contract Manufacturing and Customer Service Outsourcing. They were established in 2020.
Read more

View Profile
Best Safe Driver

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Services provided

100% Customer Service Outsourcing

Best Safe Driver, a Customer Service Outsourcing company, was founded in 1947. The company provides Customer Service Outsourcing, and is midsize.
Read more

View Profile
F A J Technical Services LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

100% Customer Service Outsourcing

Customer Service Outsourcing company F A J Technical Services LLC was launched in 2024. The team specializes in Customer Service Outsourcing.
Read more

View Profile
Infoperformance

Not yet reviewed

$10,000+

$25 - $49 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Infoperformance is a call center company and Customer Service Outsourcing company. The Weston, Florida-based company specializes in Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Masdar

Not yet reviewed

$5,000+

$200 - $300 / hr

250 - 999

Abu Dhabi, United Arab Emirates

Services provided

10% Customer Service Outsourcing

25% Commercial Development

20% Engineering +5 services

10% Business Consulting

10% Commercial Brokerage Services

10% Insurance Services & Brokers

10% Sales Outsourcing

5% Contract Manufacturing

Midsize Commercial Development company Masdar, is in Abu Dhabi, United Arab Emirates. Their services include Commercial Development and Engineering.
Read more

View Profile
Logical Network Solution

Not yet reviewed

$75,000+

$50 - $99 / hr

50 - 249

دبي, United Arab Emirates

Services provided

40% Customer Service Outsourcing

60% Cybersecurity

Launched in 2017, Logical Network Solution is a midsize دبي, United Arab Emirates-based Cybersecurity company. Their services include Cybersecurity and Customer Service Outsourcing.
Read more

View Profile
Data Direct Group

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

دبي, United Arab Emirates

Services provided

20% Customer Service Outsourcing

40% Call Center Services

20% IT Strategy Consulting +2 services

15% Sales Outsourcing

5% Content Marketing

Data Direct Group is a call center company based in دبي, United Arab Emirates. Their services include Call Center Services and IT strategy consulting.
Read more

View Profile
DAR AL TAQA Building & Construction Materials and Wood Supplier in UAE

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

25% Customer Service Outsourcing

30% Building Security Services

25% Contract Manufacturing +1 service

20% Business Consulting

DAR AL TAQA Building & Construction Materials and Wood Supplier in UAE is a Building Security Services company. Launched in 2021, the team offers Building Security Services and Contract
Read more

View Profile
Expect Transaction Services

Not yet reviewed

Undisclosed

$25 - $49 / hr

50 - 249

Abu Dhabi, United Arab Emirates

Services provided

25% Customer Service Outsourcing

25% Business Continuity Management

25% Fractional CFO Services +1 service

25% Public Relations

Expect Transaction Services is a PR agency. Founded in 2025, the firm focuses on Public Relations and Customer Service Outsourcing.
Read more

View Profile
Touchbase

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Dubai, United Arab Emirates

Services provided

20% Customer Service Outsourcing

20% E-Commerce Development

15% Business Consulting +3 services

15% Call Center Services

15% Custom Software Development

15% Sales Outsourcing

Touchbase is a Dubai, United Arab Emirates-based e-commerce development firm. Their services include E-Commerce Development and Customer Service Outsourcing.
Read more

View Profile
Connect Middle East

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

20% Customer Service Outsourcing

50% Business Consulting

20% HR Outsourcing +1 service

10% Accounting

Established in 2016, Connect Middle East, a small Business Consulting company, is located in Dubai, United Arab Emirates. Their services include Business Consulting and Customer Service Outsourcing.
Read more

View Profile
Pixel Bloom Solution

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Ras-Al-Khaimah, United Arab Emirates

Services provided

20% Customer Service Outsourcing

20% CRM Consulting and SI

20% Call Center Services +2 services

20% Market Research

20% Sales Outsourcing

Pixel Bloom Solution, a midsize Market Research company, is headquartered in Ras-Al-Khaimah, United Arab Emirates. The team offers Market Research and CRM consulting and SI.
Read more

View Profile
Voxtron Middle East LLC

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

20% CRM Consulting and SI

20% Custom Software Development +4 services

20% ERP Consulting and SI

10% AI Development

10% Back Office Outsourcing

10% Call Center Services

Software development firm Voxtron Middle East LLC was launched in 1994. The firm specializes in Custom Software Development and CRM consulting and SI.
Read more

View Profile
TOPAZ FZE

Not yet reviewed

$5,000+

$50 - $99 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

20% Cloud Consulting & SI

20% Unified Communications Consulting & SI +5 services

10% CRM Consulting and SI

10% Call Center Services

10% Custom Software Development

10% IT Managed Services

10% Web Design

Founded in 2007, TOPAZ FZE is a midsize unified communications consulting & SI company. Their team offers unified communications consulting & SI and cloud consulting & SI.
Read more

View Profile
Appstec Technology Services LLC

5.0 1 review

$1,000+

Undisclosed

50 - 249

دبي, United Arab Emirates

Services provided

10% Customer Service Outsourcing

45% Business Consulting

25% Mobile App Development +2 services

10% Blockchain

10% Document Digitization & Management

Appstec Technology Services LLC offers comprehensive digital marketing services, including SEO optimization, content marketing, social media management, and PPC advertising. The reviews highlight their ability to enhance online presence and drive business growth, with clients praising their effective project management, industry understanding, and customized solutions. The company's commitment to proactive communication and data-driven strategies ensures successful project outcomes and high client satisfaction.

See all 1 projects

View Profile
Proactivests

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

دبي, United Arab Emirates

Services provided

10% Customer Service Outsourcing

90% Commercial Property Management

Established in 2020, Proactivests is a Commercial Property Management company. The team specializes in Commercial Property Management and Customer Service Outsourcing.
Read more

View Profile
BERICHT

Not yet reviewed

$1,000+

$300+ / hr

10 - 49

Abu Dhabi, United Arab Emirates

Services provided

15% Customer Service Outsourcing

15% Commercial Financing

15% Finance & Accounting Outsourcing (FAO) +6 services

15% Financial Advising & Planning

10% Accounting

10% Financial Consulting

10% HR Consulting

5% Business Consulting

5% Tax Law

BERICHT is a Finance & Accounting Outsourcing (FAO) company in Abu Dhabi, United Arab Emirates. They provide Finance & Accounting Outsourcing (FAO) and Commercial Financing.
Read more

View Profile
Agile and Hybrid Project Management Consultancy

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

دبي, United Arab Emirates

Services provided

15% Customer Service Outsourcing

55% Business Consulting

10% Business Continuity Management +2 services

10% Compliance Consulting

10% Sales Outsourcing

Business Consulting company Agile and Hybrid Project Management Consultancy was established in 2000. The firm offers Business Consulting and Customer Service Outsourcing.
Read more

View Profile
Dubai Data Entry

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

20% Back Office Outsourcing

10% Business Consulting +6 services

10% Call Center Services

10% Content Writing Services

10% Document Digitization & Management

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% Staffing

Dubai Data Entry is a Back Office Outsourcing company. Located in Dubai, United Arab Emirates, their small team offers Back Office Outsourcing and Business Consulting. The agency was launched in
Read more

View Profile
City Services Consultancy

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Services provided

30% Customer Service Outsourcing

35% Call Center Services

35% Sales Outsourcing

Telephone answering service City Services Consultancy provides Call Center Services and Sales Outsourcing. They were founded in 2006.
Read more

View Profile
Insights Middle East

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Services provided

30% Customer Service Outsourcing

70% Call Center Services

Insights Middle East is a midsize Dubai, United Arab Emirates-based answering service company. Their services include Call Center Services and Customer Service Outsourcing.
Read more

View Profile
UTO Services LLC

Not yet reviewed

$10,000+

< $25 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

100% Customer Service Outsourcing

Located in Dubai, United Arab Emirates and Middletown, Delaware, UTO Services LLC is a midsize Customer Service Outsourcing company. Their services include Customer Service Outsourcing.
Read more

View Profile
Sustainability Knowledge Group

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

25% Customer Service Outsourcing

50% Business Consulting

25% Marketing Strategy

Sustainability Knowledge Group, a Business Consulting company, offers Business Consulting and Marketing Strategy. The company is located in Dubai, United Arab Emirates.
Read more

View Profile
Pixel Movers

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Dubai, United Arab Emirates

Services provided

20% Customer Service Outsourcing

20% Branding

20% Graphic Design +2 services

20% IT Managed Services

20% Search Engine Optimization

Small branding company Pixel Movers, is headquartered in Lahore, Pakistan and Dubai, United Arab Emirates. The team specializes in Branding and Search Engine Optimization.
Read more

View Profile
Valuecent Consultancy Private Limited

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

رأس الخيمة, United Arab Emirates

Services provided

20% Customer Service Outsourcing

50% Finance & Accounting Outsourcing (FAO)

25% Accounting +1 service

5% Tax Law

Finance & Accounting Outsourcing (FAO) company Valuecent Consultancy Private Limited was launched in 2012. The team focuses on Finance & Accounting Outsourcing (FAO) and Accounting.
Read more

View Profile
Moldech

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

دبي, United Arab Emirates

Services provided

25% Customer Service Outsourcing

50% Sales Outsourcing

25% Back Office Outsourcing

In Dover, Delaware and Lahore, Pakistan, Moldech is a Sales Outsourcing company. Their services include Sales Outsourcing and Back Office Outsourcing.
Read more

View Profile
BOTH

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Abu Dhabi, United Arab Emirates

Services provided

10% Customer Service Outsourcing

30% Accounting

15% Business Consulting +5 services

10% Back Office Outsourcing

10% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

8% HR Outsourcing

7% Recruiting

Accounting company BOTH is in Abu Dhabi, United Arab Emirates. The team offers Accounting and Business Consulting.
Read more

View Profile
Raya CX

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +4 services

20% HR Outsourcing

10% Sales Outsourcing

5% Email Marketing

5% Social Media Marketing

Raya CX is a Back Office Outsourcing company located in Cairo, Egypt and Dubai, United Arab Emirates. Their services include Back Office Outsourcing and Call Center Services.
Read more

More responsive than most other service providers

Raya CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View Profile
CCT Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

20% Customer Service Outsourcing

60% Call Center Services

20% Back Office Outsourcing

CCT Services, a telephone answering service, is based in Dubai, United Arab Emirates. Established in 2008, the team provides Call Center Services and Back Office Outsourcing.
Read more

View Profile
IPIX BPO

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

25% Back Office Outsourcing

25% HR Outsourcing +2 services

25% Transcription

15% Call Center Services

IPIX BPO is a Back Office Outsourcing company in Thenhipalam, India and Kochi, India. Their services include Back Office Outsourcing and Transcription.
Read more

View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Top Customer Support Services in the United Arab Emirates

List of the Top United Arab Emirates Customer Support Companies

CX Outsourcing for Financial Services Firm

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Team players

Video Dev, Graphics & Digital Mktg for Healthcare Mktg Firm

Customer Support for Custom Meal Service Provider

Administrative and Internal Support for Strategy Consultancy

Mkt Research & CRM Administration for Financial Services Co

Image Annotation for Computer Vision Software

Customer Service Outsourcing for Parking Software Company

Industry Experience

Select Industry to see insights

Reviews mention Professional

Data Labeling & Annotation for Fintech Firm

AI Data Annotation for IT Services Company

Cloud Application Tech Support for Social Intranet Platform

Prospect Research for Marketing and Tech Firm

Multilingual Customer Service & Back-Office for Beauty Brand

Industry Experience

Select Industry to see insights

Reviewed 3 times in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Helpful

API Development for Telecommunications Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Adaptable

Customer Support Portal Dev & Design for Appliance Repair Co

Customer Service Outsourcing for Construction Company

Customer Support for Tree Care & Landscaping Company

Customer Support Services for Roofing Company

Reviewed 26 times in the past 6 months

Customer Service & Back-Office Support for Protection Agency

Industry Experience

Select Industry to see insights

Industry Experience

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Call Center Services for Eyecare Hospital

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Raya CX is very responsive

Tell us what you need — we’ll match you with top agencies in minutes.

Why Trust Clutch

List of the Top 5 United Arab Emirates Customer Support Companies