Top Customer Support Services in the United Arab Emirates
44 Companies
List of the Top United Arab Emirates Customer Support Companies
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves United Arab EmiratesServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
Reviews mention Customized support
Clients have expressed high satisfaction with Hugo's customized support, noting their commitment to 24/7 availability, which significantly enhanced user experience across different time zones. One client highlighted the seamless adjustment to their specific needs and praised Hugo's ability to integrate their company culture into the partnership, resulting in an exceptional collaborative atmosphere. Overall, the sentiment towards Hugo's personalized service and adaptability is overwhelmingly positive, with no areas for improvement identified by clients.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+< $25 / hr1,000 - 9,999Serves United Arab EmiratesServices provided
50% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.
3 of 3 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Parking Software Company
5.0 — Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for Read moreWas this helpful?
Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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UndisclosedUndisclosed1,000 - 9,999Serves United Arab EmiratesServices provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AISee all 37 projectsMindy Support is a Customer Service BPO specializing in multilingual customer support, call center outsourcing, and remote customer care services. Reviews indicate a 100% satisfaction rate, with clients praising their efficient project management and proactive communication. Notable strengths include scalability and timely delivery, though there is a suggestion to expand language offerings and enhance training for telephone support staff.
Reviews mention High-quality work
Clients consistently commend Mindy Support for delivering high-quality work across various annotation projects. Feedback highlights a 'very good quality with a low error rate' and 'excellent balance between cost and quality.' Notably, one client stated, 'The quality of the work accomplished and the rapidity with which the project was completed' were impressive. Overall, the sentiment reflects strong satisfaction with the quality of deliverables and effective communication, contributing to successful project outcomes.-
Data Annotation Services for AI Software Dev Startup
5.0 May 24, 2022The annotation made by Mindy brought a very good quality with a low error rate. Mindy communicates frequently with us, giving daily updates on the annotations and suggestions if something can be improved.
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Annotation Service for AI Development Company
5.0 Dec 14, 2021They complete the project respecting the deadline and the results were of a very good quality. They were responsive to any additional request.
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Annotation Assistance for Video Game Developer
5.0 Dec 9, 2021The quality of the work accomplished and the rapidity with which the project was completed.
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Data Annotation Services for Agriculture Technology Company
4.5 Oct 18, 2021The accuracy of MindySupport data annotation service is high >95% accurate according to our check.
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Data Annotation Services for Computer Software Company
4.0 Oct 5, 2021We closely monitor their performance, and our metrics include the time they spend on the platform to finish their work and the quality of their annotation. In connection with that, we’ve been happy with their results.
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1 of 3 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Technology Retailer
4.0 — Mindy Support provides customer service support for a home technology retailer's Dutch customers via the service hotline. The team answers incoming calls, clarifies customers' requests, and Read moreWas this helpful?
Industry Experience
Mindy Support has demonstrated expertise across multiple industries, including beauty, automotive, eCommerce, and technology. Clients commend their multilingual customer support and operational efficiency, particularly in the beauty and automotive sectors. In eCommerce and financial services, their data annotation capabilities have led to high model accuracy, while their agile project management is noted across various sectors. Overall, feedback indicates a strong sentiment of reliability and adaptability, making them a suitable partner for complex projects in diverse industries.
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Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Information technology Advertising & marketing BeautyWas this helpful?
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This provider is fluent in 22 languages:
- English
- Spanish
- Portuguese
- German
- French
- Turkish
- Italian
- Polish
- Ukrainian
- Persian
- Romanian
- Dutch
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Task Virtual
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$1,000+< $25 / hr50 - 249Dubai, United Arab EmiratesServices provided
10% Customer Service Outsourcing40% Back Office Outsourcing10% Call Center Services +4 services10% Content Moderation Services10% Data Annotation Services10% Search Engine Optimization10% Social Media MarketingSee all 54 projectsTask Virtual is a Customer Support Outsourcing company specializing in enhancing client interactions and improving response times. With 100% positive feedback, reviewers commend their 24/7 support and expertise in cybersecurity. Their services include live chat, email, and phone support, consistently delivering timely and informed customer care solutions.
1 of 1 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Travel Company
5.0 — Task Virtual provides call center services for a travel company. The team handles inbound calls, addresses booking inquiries, offers multilingual support, resolves end customer issues, and logs Read moreWas this helpful?
Industry Experience
Task Virtual has demonstrated significant expertise across multiple industries, including Financial Services, Education, Information Technology, Advertising & Marketing, Arts, and Consumer Products. Clients highlighted their strengths in SEO strategy, operational efficiency, proactive communication, and tailored solutions. Overall sentiment is highly positive, with firms noting increased traffic, customer satisfaction, and streamlined operations. Potential clients in these sectors can trust Task Virtual for their specialized knowledge and impactful results.
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Arts, entertainment & music Education Information technology Advertising & marketing Beauty & Cosmetics IT Services Business services Healthcare Legal Financial services Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express a strong sentiment regarding Task Virtual's cost-effectiveness and value for money. Many reviews highlight the company's ability to deliver high-quality services at competitive prices, with one client noting, 'Good value for cost.' Another mentioned saving $7,000-$8,500 monthly due to outsourcing with Task Virtual, emphasizing significant financial benefits. The consistent feedback reflects satisfaction with both the affordability and the quality of outcomes achieved, reinforcing their value proposition in the market.Was this helpful?
$480 60 Hours VA – Flexible support for key tasks. $699 Part-Time VA – 100 hours of dedicated assistance. $999 Full-Time VA – 160 hours of expert virtual supportView PackagesPart Time Virtual Assistant
Our Full-Time Virtual Assistant plan includes 160 hours of dedicated support per month. Your VA will handle admin tasks, CRM management, customer support, research, content creation, eCommerce management, and more. Get a skilled, trained, and reliable assistant working exclusively for you at a cost-effective rate.Was this helpful?
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$5,000+< $25 / hr250 - 999Dubai, United Arab Emirates
Services provided
10% Customer Service Outsourcing10% AI Agents10% AI Development +7 services10% Custom Software Development10% Generative AI10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% UX/UI Design10% Web DevelopmentSee all 43 projectsRiseup Labs is a versatile software development company offering services in mobile app development, web design, and IoT solutions. Their reviews reveal high client satisfaction, with 100% of feedback highlighting their efficiency, adaptability, and strong project management. Many clients, around 80%, appreciate their responsiveness and ability to handle changes. Some improvement in cost and time estimation is suggested by a small percentage of clients.
Reviews mention Flexible
Clients consistently highlight the flexibility of Riseup Labs as a key strength. One client noted their ability to integrate seamlessly into the team, emphasizing that the team was always on call and willing to exceed expectations. Another client appreciated their adaptability in communication methods, which facilitated effective collaboration. Overall, the sentiment regarding flexibility is overwhelmingly positive, with clients expressing satisfaction in how this trait contributed to successful project outcomes.-
Mobile App Dev for Educational Platform
5.0 Jul 24, 2022The team was innovative and easy to work with. Their flexibility stood out, which helped them implant as part of our team. We communicated via face-to-face meetings and a range of remote tools.
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Custom Software Dev for Game App
5.0 Dec 1, 2021They're flexible, sensitive, and do high-quality work. Everything is so transparent, so we can see who is working on our account and provide feedback.
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Game Development for Software Dev Company
5.0 Jul 4, 2021Project management and communication was done effectively and efficiently. The use of various services such as WhatsApp, Skype, Zoom, as well as Trello among others, and their flexibility as to when to use such services was vital to successful communication.
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BPO Services for Pizza Restaurant Chain
5.0 Nov 25, 2025What did you find most impressive or unique about this company? Their willingness to grow, pivot and change as our campaign evolves
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1 of 3 reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent reviews for Riseup Labs highlight a strong overall sentiment, with clients praising their adaptability and effective communication. ATEC Australia noted their successful backend development for an IoT-enabled cooker, leading to 20,000 connected devices. Hitsquad Interactive Gaming appreciated the quick turnaround and improved user engagement on their redesigned website. Pizza Hotline commended Riseup Labs for exceeding expectations in hiring and training, significantly enhancing operational efficiency. However, some clients suggested improvements in cost and time estimation.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall feedback regarding Riseup Labs highlights a favorable perception of their cost and value for money. Clients frequently noted the competitive pricing, with one stating they 'offered us a great service at a low cost.' While several reviews praised their ability to deliver quality work within budget, some suggested improvement in cost estimation prior to projects. Despite this, the general sentiment reflects satisfaction with the value received, as many clients reported successful outcomes and strong project management.Was this helpful?
See All Locations (5)Dubai, United Arab Emirates
9095, The Bridge, Level 2, Dubai Sports City. Dubai, 39226, UAE
Dubai, United Arab Emirates 392266 - 9
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Featured
What are Featured Providers?
$1,000+Undisclosed250 - 999Serves United Arab EmiratesServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.
25 of 25 Customer Service Outsourcing reviews are 5 stars16 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 25 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read moreWas this helpful?
Industry Experience
The provider has demonstrated expertise across several industries, including Automotive, Electric, Home Services, Contracting, Education, Medical, Legal, Business Services, and more. Clients highlight their strengths in efficient customer communication, professionalism, and their ability to handle inquiries promptly. Feedback shows a consistently positive impact on response times and customer satisfaction across sectors, suggesting their services are particularly beneficial for companies aiming to enhance customer support and engagement.
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Advertising & marketing Agriculture Non-profit Construction Home Services Electric Financial services IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal ContractingWas this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed50 - 249Dubai, United Arab Emirates
Services provided
10% Customer Service Outsourcing40% ERP Consulting and SI15% BI & Big Data Consulting & SI +3 services15% Custom Software Development10% Call Center Services10% Sales OutsourcingSee all 4 projectsAbacus Cambridge Partners is a versatile company specializing in API management, integration services, and business process outsourcing. The reviews indicate a high level of satisfaction with their technical proficiency, timely delivery, and flexibility, with nearly all feedback being positive. Clients consistently commend their quick adaptability and professional project management, making them a recommended partner for complex technical and integration projects.
Reviews mention Timely
The feedback regarding Abacus Cambridge Partners highlights their consistent timeliness in project delivery. Clients noted that they often deliver work ahead of schedule, with one client stating they reduced the time to market from three months to just one day. Their project management team effectively handles updates and impediments, ensuring on-time delivery across multiple sprints. Overall, clients express high satisfaction with their responsiveness and commitment to meeting deadlines, reinforcing their reputation for reliability.-
API Development for Telecommunications Company
5.0 Dec 6, 2021They’re always on time, and sometimes, even ahead of time with delivering the work expected of them. Our projects have multiple phases and multiple releases, so we’re going into multiple sprints, and they’re always on time across each of the sprints that we plan. We also have daily standup meetings in the morning to discuss the updates coming up and an entire project management team handling the progress updates, impediments, and achievements.
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API Migration for Telecommunications Firm
5.0 Apr 1, 2021They delivered on time with the right quality at no additional costs. We scoped everything correctly. Their project manager kept their commitments. Their integrity is without question. They warn us upfront if something is possible or not, and they deliver in the timeframe they promise or earlier.
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Industry Experience
Abacus Cambridge Partners has demonstrated strong expertise in the Telecommunications, Retail, and Financial Services industries. In Telecommunications, clients praised their API management capabilities, particularly with Apigee, highlighting rapid implementation and significant reduction in time-to-market. Retail clients valued their API maturity and governance skills, while feedback from Financial Services noted their effective BPO services and adaptability. Overall, sentiment across industries is highly positive, showcasing Abacus's ability to deliver quality solutions and enhance operational efficiency.
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Telecommunications Retail Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Abacus Cambridge Partners as offering excellent value for money. One review highlighted timely delivery and flexibility in adapting to dynamic requirements, reflecting a strong return on investment. Another client noted that their project was completed without additional costs, emphasizing the company's professionalism. However, some clients suggested improvements in resource allocation, indicating that while the costs are justified, scaling their expertise could enhance overall service efficiency.Was this helpful?
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UndisclosedUndisclosed250 - 999Dubai, United Arab Emirates
Services provided
20% Customer Service Outsourcing25% AI Development25% Call Center Services +2 services15% AI Consulting15% Generative AISee all 1 projectsLiveAdmins is a customer engagement company providing real-time chat services, tailored to businesses needing human interactions over AI-based solutions. The feedback highlights their reliable project management and responsiveness. Notably, 100% of the reviewers appreciate their human-centered approach, with no areas identified for improvement.
Industry Experience
The provider has received positive feedback from the construction industry, specifically for their work with solar energy solutions. Clients appreciate the personalized, human-centric chat service that effectively engages both residential and commercial customers. Their strengths include timely project delivery, excellent communication, and responsiveness. The overall sentiment indicates strong expertise in the construction sector, making them a suitable choice for businesses seeking customer support solutions focused on human interaction.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received.Was this helpful?
See All Locations (2)Dubai, United Arab Emirates
G-14, Dubai Gate 1, Cluster Q
Dubai, United Arab Emirates10 - 15
+971 4 423 2624
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$10,000+< $25 / hr1,000 - 9,999Ajman, United Arab Emirates
Services provided
15% Customer Service Outsourcing25% Call Center Services20% Sales Outsourcing +3 services15% HR Outsourcing15% Recruiting10% StaffingSee all 1 projectsTafaseel BPO is a call center service provider offering bilingual agents and live chat support. The reviews consistently highlight their cultural understanding and smooth project management, with 100% positive feedback emphasizing their tailored and innovative solutions. The company is praised for its ambitious and youthful approach, meeting high expectations and building strong client relationships.
Industry Experience
Tafaseel BPO has demonstrated strong expertise in the education sector, particularly with a federal government client in the UAE, providing effective call center solutions and exceptional customer service. Feedback highlights their capability to improve service quality through bilingual support, quality monitoring, and personalized engagement. Overall, sentiments from this industry reflect satisfaction with their project management, innovative approach, and understanding of local culture, suggesting they are a suitable partner for organizations seeking reliable outsourcing solutions in education and potentially other sectors.
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EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Tafaseel BPO's cost and value for money, noting that their services meet high expectations. One client highlighted a $400,000 annual investment, stating it was a wise choice given the significant improvement in service quality since outsourcing. They appreciated Tafaseel's competitive pricing against larger firms and emphasized that the company provided a personalized experience, effectively addressing their specific needs without compromising on quality.Was this helpful?
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$50,000+Undisclosed1,000 - 9,999Dubai, United Arab Emirates
Services provided
20% Customer Service Outsourcing30% Call Center Services20% IT Managed Services +5 services10% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)5% Staffing3% HR Outsourcing2% RecruitingSee all 1 projectsIBT: No. 1 BPO Company in Middle East is a leading provider of Customer Service BPO and Call Center Outsourcing solutions. Their reviews highlight effective communication, prompt action, and professionalism, with 100% positive feedback and no areas for improvement mentioned. They excel in managing call center processes and meeting client expectations.
0 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Eyecare Hospital
4.0 — IBT: No. 1 BPO Company in Middle East provides call center services for an eyecare hospital. The team is responsible for handling the client's calls after duty hours and on public holidays. Read moreWas this helpful?
Industry Experience
IBT: No. 1 BPO Company in Middle East has garnered positive feedback in the medical industry, particularly for its expertise in managing call center operations for healthcare providers. Clients have praised their effective communication, professionalism, and ability to meet agreed KPIs, indicating a strong capability in delivering results. The company is deemed a reliable partner for businesses seeking quality BPO services within the healthcare sector, reflecting a favorable sentiment overall.
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MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding IBT's pricing, highlighting it as a key factor in their selection process. One client noted that the 'pricing fit our budget' and emphasized the 'good value for cost' provided. Overall, the feedback indicates that IBT delivers effective services at a competitive price, meeting clients' expectations without the need for improvements in this area.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Dubai, United Arab Emirates
Services provided
10% Customer Service Outsourcing10% Cloud Consulting & SI10% Content Marketing +7 services10% Custom Software Development10% IT Strategy Consulting10% Mobile App Development10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentSee all 1 projectsHatchTechs UAE is a versatile technology development company specializing in interactive exhibit design and custom CRM solutions. With a 100% positive feedback rate, clients praise their timely delivery, effective communication, and ability to integrate technology seamlessly. Common themes include their impressive culture fit, value for cost, and capability to tailor solutions to specific project needs.
Industry Experience
HatchTechs UAE has demonstrated strong expertise in the education sector, specifically in developing interactive exhibits that enhance visitor engagement and learning experiences. Feedback highlights their effective communication, timely project management, and the successful fusion of technology with educational content. Clients commend their adaptability and value for cost, making them a suitable partner for educational initiatives. Overall sentiment in the education industry is positive, indicating HatchTechs UAE is well-equipped to deliver impactful solutions in this field.
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EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted HatchTechs UAE provides good value for cost, with one reviewer highlighting their selection due to a 'great culture fit' and 'good value for cost.' The project resulted in increased visitor engagement and positive feedback, indicating that clients feel the services rendered justify the expenses. Overall sentiment reflects satisfaction with the pricing relative to the quality and outcomes achieved.Was this helpful?
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UndisclosedUndisclosed50 - 249Abu Dhabi, United Arab Emirates
Services provided
50% Customer Service Outsourcing50% Contract ManufacturingBudget Uniform, a Contract Manufacturing and Customer Service Outsourcing company, provide Contract Manufacturing and Customer Service Outsourcing. They were established in 2020.
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UndisclosedUndisclosed10 - 49Dubai, United Arab Emirates
Services provided
100% Customer Service OutsourcingCustomer Service Outsourcing company Dubai Property Snagging was established in 2019. The team provides Customer Service Outsourcing and is in Dubai, United Arab Emirates.
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UndisclosedUndisclosed50 - 249Dubai, United Arab Emirates
Services provided
100% Customer Service OutsourcingBest Safe Driver, a Customer Service Outsourcing company, was founded in 1947. The company provides Customer Service Outsourcing, and is midsize.
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UndisclosedUndisclosed2 - 9Dubai, United Arab Emirates
Services provided
100% Customer Service OutsourcingCustomer Service Outsourcing company F A J Technical Services LLC was launched in 2024. The team specializes in Customer Service Outsourcing.
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$10,000+$25 - $49 / hr50 - 249Dubai, United Arab Emirates
Services provided
50% Customer Service Outsourcing50% Call Center ServicesInfoperformance is a call center company and Customer Service Outsourcing company. The Weston, Florida-based company specializes in Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Dubai, United Arab Emirates
Cluster N
Dubai, United Arab Emirates10 - 15
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$1,000+< $25 / hr10 - 49Dubai, United Arab Emirates
Services provided
100% Customer Service OutsourcingDubai Blinds Co is a Customer Service Outsourcing company established in 2025. The small team specializes in Customer Service Outsourcing.
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$5,000+$200 - $300 / hr250 - 999Abu Dhabi, United Arab Emirates
Services provided
10% Customer Service Outsourcing25% Commercial Development20% Engineering +5 services10% Business Consulting10% Commercial Brokerage Services10% Insurance Services & Brokers10% Sales Outsourcing5% Contract ManufacturingMidsize Commercial Development company Masdar, is in Abu Dhabi, United Arab Emirates. Their services include Commercial Development and Engineering.
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UndisclosedUndisclosed1,000 - 9,999Dubai, United Arab Emirates
Services provided
25% Customer Service Outsourcing50% Call Center Services25% Back Office OutsourcingCall Connect is a call center company. Their large team is in Dubai, United Arab Emirates. Their services include Call Center Services and Back Office Outsourcing.
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$75,000+$50 - $99 / hr50 - 249دبي, United Arab Emirates
Services provided
40% Customer Service Outsourcing60% CybersecurityLaunched in 2017, Logical Network Solution is a midsize دبي, United Arab Emirates-based Cybersecurity company. Their services include Cybersecurity and Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999دبي, United Arab Emirates
Services provided
20% Customer Service Outsourcing40% Call Center Services20% IT Strategy Consulting +2 services15% Sales Outsourcing5% Content MarketingData Direct Group is a call center company based in دبي, United Arab Emirates. Their services include Call Center Services and IT strategy consulting.
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$5,000+$25 - $49 / hr50 - 249Dubai, United Arab Emirates
Services provided
25% Customer Service Outsourcing30% Building Security Services25% Contract Manufacturing +1 service20% Business ConsultingDAR AL TAQA Building & Construction Materials and Wood Supplier in UAE is a Building Security Services company. Launched in 2021, the team offers Building Security Services and Contract
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Undisclosed$25 - $49 / hr50 - 249Abu Dhabi, United Arab Emirates
Services provided
25% Customer Service Outsourcing25% Business Continuity Management25% Fractional CFO Services +1 service25% Public RelationsExpect Transaction Services is a PR agency. Founded in 2025, the firm focuses on Public Relations and Customer Service Outsourcing.
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$5,000+$25 - $49 / hr10 - 49Dubai, United Arab Emirates
Services provided
20% Customer Service Outsourcing20% E-Commerce Development15% Business Consulting +3 services15% Call Center Services15% Custom Software Development15% Sales OutsourcingTouchbase is a Dubai, United Arab Emirates-based e-commerce development firm. Their services include E-Commerce Development and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Dubai, United Arab Emirates
Services provided
20% Customer Service Outsourcing50% Business Consulting20% HR Outsourcing +1 service10% AccountingEstablished in 2016, Connect Middle East, a small Business Consulting company, is located in Dubai, United Arab Emirates. Their services include Business Consulting and Customer Service Outsourcing.
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$1,000+Undisclosed50 - 249Ras-Al-Khaimah, United Arab Emirates
Services provided
20% Customer Service Outsourcing20% CRM Consulting and SI20% Call Center Services +2 services20% Market Research20% Sales OutsourcingPixel Bloom Solution, a midsize Market Research company, is headquartered in Ras-Al-Khaimah, United Arab Emirates. The team offers Market Research and CRM consulting and SI.
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$5,000+$25 - $49 / hr50 - 249Dubai, United Arab Emirates
Services provided
10% Customer Service Outsourcing20% CRM Consulting and SI20% Custom Software Development +4 services20% ERP Consulting and SI10% AI Development10% Back Office Outsourcing10% Call Center ServicesSoftware development firm Voxtron Middle East LLC was launched in 1994. The firm specializes in Custom Software Development and CRM consulting and SI.
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$5,000+$50 - $99 / hr50 - 249Dubai, United Arab Emirates
Services provided
10% Customer Service Outsourcing20% Cloud Consulting & SI20% Unified Communications Consulting & SI +5 services10% CRM Consulting and SI10% Call Center Services10% Custom Software Development10% IT Managed Services10% Web DesignFounded in 2007, TOPAZ FZE is a midsize unified communications consulting & SI company. Their team offers unified communications consulting & SI and cloud consulting & SI.
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$1,000+Undisclosed50 - 249دبي, United Arab Emirates
Services provided
10% Customer Service Outsourcing45% Business Consulting25% Mobile App Development +2 services10% Blockchain10% Document Digitization & ManagementSee all 1 projectsAppstec Technology Services LLC offers comprehensive digital marketing services, including SEO optimization, content marketing, social media management, and PPC advertising. The reviews highlight their ability to enhance online presence and drive business growth, with clients praising their effective project management, industry understanding, and customized solutions. The company's commitment to proactive communication and data-driven strategies ensures successful project outcomes and high client satisfaction.
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$1,000+$25 - $49 / hr50 - 249دبي, United Arab Emirates
Services provided
10% Customer Service Outsourcing90% Commercial Property ManagementEstablished in 2020, Proactivests is a Commercial Property Management company. The team specializes in Commercial Property Management and Customer Service Outsourcing.
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$5,000+< $25 / hr50 - 249Dubai, United Arab Emirates
Services provided
10% Customer Service Outsourcing70% Commercial Property Management15% Commercial Development +1 service5% EngineeringRevive Hub Renovations Dubai is a Commercial Property Management company. They are based in Dubai, United Arab Emirates. Their team provides Commercial Property Management and Commercial
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$1,000+$300+ / hr10 - 49Abu Dhabi, United Arab Emirates
Services provided
15% Customer Service Outsourcing15% Commercial Financing15% Finance & Accounting Outsourcing (FAO) +6 services15% Financial Advising & Planning10% Accounting10% Financial Consulting10% HR Consulting5% Business Consulting5% Tax LawBERICHT is a Finance & Accounting Outsourcing (FAO) company in Abu Dhabi, United Arab Emirates. They provide Finance & Accounting Outsourcing (FAO) and Commercial Financing.
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UndisclosedUndisclosed2 - 9Dubai, United Arab Emirates
Services provided
10% Customer Service Outsourcing50% Commercial Property Management30% Business Consulting +1 service10% Commercial DevelopmentRenovation Company in Dubai is a Commercial Property Management company. In Dubai, United Arab Emirates, their team offers Commercial Property Management and Business Consulting.
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$5,000+$25 - $49 / hr50 - 249دبي, United Arab Emirates
Services provided
15% Customer Service Outsourcing55% Business Consulting10% Business Continuity Management +2 services10% Compliance Consulting10% Sales OutsourcingBusiness Consulting company Agile and Hybrid Project Management Consultancy was established in 2000. The firm offers Business Consulting and Customer Service Outsourcing.
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Undisclosed< $25 / hr10 - 49Dubai, United Arab Emirates
Services provided
10% Customer Service Outsourcing20% Back Office Outsourcing10% Business Consulting +6 services10% Call Center Services10% Content Writing Services10% Document Digitization & Management10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% StaffingDubai Data Entry is a Back Office Outsourcing company. Located in Dubai, United Arab Emirates, their small team offers Back Office Outsourcing and Business Consulting. The agency was launched in
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$1,000+< $25 / hr250 - 999Dubai, United Arab Emirates
Services provided
40% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +1 service20% Sales OutsourcingSee all 2 projectsChatPandas is a Customer Support Outsourcing company that excels in providing comprehensive customer service BPO solutions across phone, chat, and email. With an impressive record of achieving 24/7/365 support and generating $15m in bookings, approximately 100% of reviews highlight their responsive project management and effective process improvements. Their high employee satisfaction and adaptability are frequently praised by clients.
Reviews mention High-quality work
Clients have consistently praised ChatPandas for delivering high-quality work, particularly highlighting the impressive training provided to their agents. One client noted the 'quality of the agents' and the 'integrity of the leadership team,' underscoring their commitment to meeting client needs. Additionally, measurable outcomes such as increased chat approval scores and improved customer experience further reflect the positive sentiment surrounding the company's performance. Overall, the feedback indicates a strong alignment with client expectations and project goals.-
Customer Service Outsourcing for Cabinet Supplier
5.0 May 12, 2026The quality of the agents and how much training they provide to ensure that our needs are met. The integrity of the leadership team is amazing.
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2 of 2 reviews are 5 stars2 new reviews for Customer Service Outsourcing servicesUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of ChatPandas reflect a high level of client satisfaction, emphasizing their effective customer support and adaptability. One client noted their successful management of a multimillion-dollar project, generating $15 million in bookings. Another praised their proactive approach to improving performance and maintaining strong communication. Clients appreciate the team's integrity and the positive work culture, although some suggest simplifying processes. Overall, sentiment is overwhelmingly positive, highlighting reliability and a strong partnership.Was this helpful?
2 of 2 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for RV Rental Company
5.0 — ChatPandas provides customer support outsourcing for an RV rental company. They manage a multimillion-dollar booking services project and support the client's team in managing necessary overflow Read moreWas this helpful?
Industry Experience
ChatPandas has demonstrated expertise in the Recreation and Consumer Products & Services industries. In Recreation, they excelled in customer support management, significantly increasing business hours and generating $15 million in bookings. In Consumer Products, they improved customer experience through efficient call and chat handling, leading to better approval scores. Overall, clients praised their high agent morale, effective training, and proactive approach to project management, making them a strong partner in both sectors.
Read All ReviewsSelect Industry to see insights
Consumer products & servicesWas this helpful?
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UndisclosedUndisclosed50 - 249Dubai, United Arab Emirates
Services provided
30% Customer Service Outsourcing35% Call Center Services35% Sales OutsourcingTelephone answering service City Services Consultancy provides Call Center Services and Sales Outsourcing. They were founded in 2006.
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UndisclosedUndisclosed50 - 249Dubai, United Arab Emirates
Services provided
30% Customer Service Outsourcing70% Call Center ServicesInsights Middle East is a midsize Dubai, United Arab Emirates-based answering service company. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$10,000+< $25 / hr50 - 249Dubai, United Arab Emirates
Services provided
100% Customer Service OutsourcingLocated in Dubai, United Arab Emirates and Middletown, Delaware, UTO Services LLC is a midsize Customer Service Outsourcing company. Their services include Customer Service Outsourcing.
Read more -
Undisclosed< $25 / hr50 - 249دبي, United Arab Emirates
Services provided
10% Customer Service Outsourcing25% HR Outsourcing20% Staffing +4 services15% Digital Asset Management15% Recruiting10% Sales Outsourcing5% Product MarketingArace Services is a HR Outsourcing company. They were founded in 2017, and their services include HR Outsourcing and Staffing.
Read moreSee All Locations (3)دبي, United Arab Emirates
Dubai Digital Park - Building A1 - Nadd Hessa - Dubai Silicon Oasis - Dubai - United Arab Emirates
دبي, United Arab Emirates 9999950 - 75
0582014177
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UndisclosedUndisclosed2 - 9Dubai, United Arab Emirates
Services provided
25% Customer Service Outsourcing50% Business Consulting25% Marketing StrategySustainability Knowledge Group, a Business Consulting company, offers Business Consulting and Marketing Strategy. The company is located in Dubai, United Arab Emirates.
Read more -
$1,000+$25 - $49 / hr10 - 49Dubai, United Arab Emirates
Services provided
20% Customer Service Outsourcing20% Branding20% Graphic Design +2 services20% IT Managed Services20% Search Engine OptimizationSmall branding company Pixel Movers, is headquartered in Lahore, Pakistan and Dubai, United Arab Emirates. The team specializes in Branding and Search Engine Optimization.
Read moreSee All Locations (2)Dubai, United Arab Emirates
Unit 107-127, ALABISAR BUSINESS CENTER, Dubai Investments Park 1
Dubai, United Arab Emirates2 - 5
+971506138318
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UndisclosedUndisclosed250 - 999رأس الخيمة, United Arab Emirates
Services provided
20% Customer Service Outsourcing50% Finance & Accounting Outsourcing (FAO)25% Accounting +1 service5% Tax LawFinance & Accounting Outsourcing (FAO) company Valuecent Consultancy Private Limited was launched in 2012. The team focuses on Finance & Accounting Outsourcing (FAO) and Accounting.
Read moreSee All Locations (4)رأس الخيمة, United Arab Emirates
Flexi Desk, RAKEZ Business
رأس الخيمة, United Arab Emirates POBox3275206 - 9
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$1,000+< $25 / hr10 - 49دبي, United Arab Emirates
Services provided
25% Customer Service Outsourcing50% Sales Outsourcing25% Back Office OutsourcingIn Dover, Delaware and Lahore, Pakistan, Moldech is a Sales Outsourcing company. Their services include Sales Outsourcing and Back Office Outsourcing.
Read moreSee All Locations (3)دبي, United Arab Emirates
Office 207, Saheel Tower 1, Al Nahda 1, Dubai, UAE
دبي, United Arab Emirates2 - 5
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UndisclosedUndisclosed10 - 49Abu Dhabi, United Arab Emirates
Services provided
10% Customer Service Outsourcing30% Accounting15% Business Consulting +5 services10% Back Office Outsourcing10% Call Center Services10% Finance & Accounting Outsourcing (FAO)8% HR Outsourcing7% RecruitingAccounting company BOTH is in Abu Dhabi, United Arab Emirates. The team offers Accounting and Business Consulting.
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$10,000+< $25 / hr1,000 - 9,999Dubai, United Arab Emirates
Services provided
10% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +4 services20% HR Outsourcing10% Sales Outsourcing5% Email Marketing5% Social Media MarketingRaya CX is a Back Office Outsourcing company located in Cairo, Egypt and Dubai, United Arab Emirates. Their services include Back Office Outsourcing and Call Center Services.
Read moreMore responsive than most other service providers
Get in TouchRaya CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (6)Dubai, United Arab Emirates
The One Tower, Sheikh Zayed Road, Barsha Heights, Dubai, UAE
Dubai, United Arab Emirates201 - 250
+971 452 07 000
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UndisclosedUndisclosed2 - 9Dubai, United Arab Emirates
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Back Office OutsourcingCCT Services, a telephone answering service, is based in Dubai, United Arab Emirates. Established in 2008, the team provides Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Dubai, United Arab Emirates
Services provided
10% Customer Service Outsourcing25% Back Office Outsourcing25% HR Outsourcing +2 services25% Transcription15% Call Center ServicesIPIX BPO is a Back Office Outsourcing company in Thenhipalam, India and Kochi, India. Their services include Back Office Outsourcing and Transcription.
Read moreSee All Locations (4)Dubai, United Arab Emirates
Level 15, Lake Central - At The Bay Business Bay, Al Abraj Street P. O. Box : 55535,
Dubai, United Arab Emirates971.4.276.2233
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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- Market presence and reputation in the industry
List of the Top 5 United Arab Emirates Customer Support Companies
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UndisclosedUndisclosed50 - 249Dubai, United Arab Emirates
Ability to deliver
32/40.015.8/20 Reviews8.2/10 Clients & Experience8/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
UndisclosedUndisclosed250 - 999Dubai, United Arab Emirates
Ability to deliver
27.4/40.016.6/20 Reviews5.1/10 Clients & Experience5.7/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$10,000+< $25 / hr1,000 - 9,999Ajman, United Arab Emirates
Ability to deliver
20.3/40.013/20 Reviews2.1/10 Clients & Experience5.2/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$50,000+Undisclosed1,000 - 9,999Dubai, United Arab Emirates
Ability to deliver
17.8/40.013.2/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+$25 - $49 / hr10 - 49Dubai, United Arab Emirates
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
UndisclosedUndisclosed50 - 249Abu Dhabi, United Arab Emirates
Ability to deliver
6.2/40.00/20 Reviews1.3/10 Clients & Experience4.9/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Dubai, United Arab Emirates
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
100% Customer Service Outsourcing -
UndisclosedUndisclosed50 - 249Dubai, United Arab Emirates
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
100% Customer Service Outsourcing -
UndisclosedUndisclosed2 - 9Dubai, United Arab Emirates
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
100% Customer Service Outsourcing -
$10,000+$25 - $49 / hr50 - 249Dubai, United Arab Emirates
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr10 - 49Dubai, United Arab Emirates
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Customer Service Outsourcing -
$5,000+$200 - $300 / hr250 - 999Abu Dhabi, United Arab Emirates
Ability to deliver
8.8/40.00/20 Reviews0/10 Clients & Experience8.8/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
UndisclosedUndisclosed1,000 - 9,999Dubai, United Arab Emirates
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$75,000+$50 - $99 / hr50 - 249دبي, United Arab Emirates
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
UndisclosedUndisclosed1,000 - 9,999دبي, United Arab Emirates
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$5,000+$25 - $49 / hr50 - 249Dubai, United Arab Emirates
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
Undisclosed$25 - $49 / hr50 - 249Abu Dhabi, United Arab Emirates
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$5,000+$25 - $49 / hr10 - 49Dubai, United Arab Emirates
Ability to deliver
5.8/40.00/20 Reviews1.8/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Dubai, United Arab Emirates
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+Undisclosed50 - 249Ras-Al-Khaimah, United Arab Emirates
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other
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