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Top Customer Support Services in the United Arab Emirates

Ratings Updated: June 26, 2026

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What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves United Arab Emirates

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.

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Reviews mention Experienced
The client expressed high satisfaction with Hugo's experienced team, highlighting their meticulous attention to detail and the expertise of their sourcing agents. They noted significant improvements, including a 50% reduction in customer support tickets and the successful scaling of their affiliate program to over 800 ambassadors. Timely delivery and proactive communication through various channels were also praised, reinforcing the positive sentiment regarding Hugo's overall project management and effectiveness.

Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Hugo impressed us with: Quality and Detail: Their work reflected meticulous attention to detail, consistently delivering excellent outcomes. Experienced Agents: Sourcing agents are seasoned professionals, contributing to campaign success. Dynamic Scalability: Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness.
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11 of 12 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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Helpware CX

4.8 47 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves United Arab Emirates

Services provided

50% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a Customer Service BPO company specializing in Outsourced Customer Support and Call Center Solutions. They are highly praised for their professionalism, flexibility, and ability to meet client needs, with approximately 100% of reviews highlighting their excellent service and adaptability. Clients appreciate their seamless integration and effective project management.

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Reviews mention Easy to work with
Overall, client sentiment regarding Helpware highlights their exceptional ease of collaboration. Clients frequently praised the team's friendliness and responsiveness, noting that they adapt to client needs seamlessly. One client remarked on Helpware's dedication to service, stating they are 'willing to make as many changes as we need.' Another emphasized the team's 'extremely effective' communication and flexibility. Overall, Helpware is viewed as a reliable partner, making project management straightforward and efficient.

Staffing for Article Engagement Specialists

4.0 Oct 5, 2018

Everyone from Helpware has been great to work with. The team is extremely friendly and professional in all that they do. They are very easy to contact and maintain communication with.
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Customer Service via Chat

5.0 Feb 1, 2019

Their team members have been very understanding and easy to work with. Also, they're very flexible and accommodating. There was one team member whose level of English wasn't sufficient to work with chats, so Helpware reassigned her to a different project and gave us someone else.
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Office Support Resources for Hiring Company

5.0 Oct 6, 2018

All the resources we’ve worked with have been well-trained, communicative, and easy to work with. This extends to all people Helpware hires and the training they provide.
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Staff Augmentation for Marketing Agency

4.5 Feb 20, 2020

Very effective workflow. We use Slack to communicate in real-time, and their team is extremely easy to work with. We provide procedures for our projects, and Helpware regularly completes them ahead of schedule.
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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Overall, clients express a strong sentiment regarding Helpware's cost-effectiveness and value for money. Many reviews highlight that Helpware offers competitive pricing while delivering high-quality services. For instance, one CEO noted they chose Helpware for its 'good value for cost', while another mentioned significant cost savings and high-quality output. Additionally, clients appreciated the ability to scale resources without compromising quality, emphasizing that the value received far exceeds the investment made.
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

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This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Mindy Support

4.8 37 reviews
Verified

Undisclosed

Undisclosed

1,000 - 9,999

Serves United Arab Emirates

Services provided

35% Customer Service Outsourcing

35% Data Annotation Services

30% Generative AI

Mindy Support is a Customer Service BPO specializing in multilingual customer support and call center solutions. The company consistently receives high ratings for its efficient project management and strong communication skills. Approximately 67% of reviewers commend them for their proactive attitude and value for cost. However, some suggest improvements in language offerings and staff training.

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Reviews mention Knowledgeable
Clients have consistently praised Mindy Support for their extensive knowledge in quality assurance processes and their ability to maintain smooth operations. One client noted, 'Their knowledge of quality assurance processes and maintaining uninterrupted work helped us to set up operations very smoothly and on a high level.' Overall, the sentiment regarding their expertise is overwhelmingly positive, highlighting their professionalism and ability to work independently.

Cloud Application Tech Support for Social Intranet Platform

5.0 May 18, 2020

After training and onboarding, the team began to work really well – professionally, independently and in a client-oriented way. They were very helpful, providing an effective team and helping us to arrange the process much earlier before we expected. Their knowledge of quality assurance processes and maintaining uninterrupted work helped us to set up operations very smoothly and on a high level.
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1 of 3 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Home Technology Retailer
4.0 — Mindy Support provides customer service support for a home technology retailer's Dutch customers via the service hotline. The team answers incoming calls, clarifies customers' requests, and Read more
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Average Project Cost Breakdown

Less than $10,000 (13) $10,000 to $49,000 (7) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently highlight Mindy Support's competitive pricing and overall value for money. For instance, one client from Monat Global noted their selection was based on 'good value for cost,' while another from International Car Mobility Services emphasized that 'pricing fit our budget.' Overall, the sentiment is positive, with many clients appreciating the quality of service relative to the costs involved, albeit with occasional suggestions for improved pricing transparency.
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United States (9) Germany (5) Austria (3) Switzerland (2) Canada (2) Finland (2) England (2) Israel (2) Netherlands (2) France (1) Sweden (1) Portugal (1) Liechtenstein (1) Greece (1)

This provider is fluent in 22 languages:

English

Spanish

Portuguese

German

French

Turkish

Italian

Polish

Ukrainian

Persian

Romanian

Dutch

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Division50

5.0 28 reviews

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Verified

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

35% Sales Outsourcing

15% Email Marketing +4 services

10% Call Center Services

10% Content Marketing

10% Demand Generation Marketing

10% Search Engine Optimization

Division50 is a comprehensive marketing and sales solutions company, specializing in digital advertising, sales department creation, and event outreach. Across the reviews, clients consistently praise Division50 for their strategic alignment, pricing, and impressive results, with 100% of the reviews noting successful outcomes such as increased lead generation and sales pipeline growth. Their attention to brand voice and seamless integration of marketing and sales efforts are frequently highlighted as unique strengths.

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Reviews mention Well-organized projects
Clients consistently praised Division50 for their well-organized project management. For instance, one CEO noted their disciplined workflow, highlighting timely milestone achievements and effective dashboard updates. Another client emphasized the seamless integration of various strategies, resulting in a cohesive sales system. Overall, feedback reflects strong satisfaction with Division50's structured approach, adaptability to changing needs, and the ability to deliver projects on schedule, enhancing client confidence in their capabilities.

Email Marketing for IT Services & Consulting Company

5.0 Sep 15, 2025

Division50 has reliable and well-organized project management. They started with a detailed campaign blueprint and adhered to deadlines without exception. Proactive communication was demonstrated via weekly check-ins and prompt responses to our requests for comments or modifications.
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Sales Outsourcing for IT Services Company

5.0 Oct 3, 2025

Their project management style combined structure with adaptability. Timelines were clearly laid out and milestones hit CRM deployment, training cycles, and cadence design all arrived when promised. Just as importantly, they respond to shifting priorities without friction. Weekly touchpoints, detailed dashboards, and quick adjustments when strategies needed tweaking gave us confidence that nothing was slipping through the cracks.
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Digital Mktg & Sales Outsourcing for Financial Services Firm

5.0 Oct 3, 2025

Division50 maintained a disciplined workflow. Milestones were consistently hit on schedule, dashboards were updated weekly, and their team quickly adapted to new regional priorities. The seamless coordination between inbound ads and outbound SDR follow-ups was impressive.
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Digital Marketing Services for Brand Development Agency

5.0 Oct 3, 2025

Division50 managed the process with precision. Weekly updates were delivered on time, and they ensured campaigns were monitored closely with frequent optimizations. Their responsiveness and ability to adapt quickly gave us confidence that nothing was left unchecked.
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Industry Experience

Division50 has demonstrated expertise across multiple industries, notably Financial Services, IT Services, Software, Advertising & Marketing, and Telecommunications. Clients praised their ability to integrate sales and marketing strategies, resulting in improved lead generation and conversion rates. Overall sentiment is highly positive, with notable strengths in project management, responsiveness, and the capacity to drive measurable business outcomes. This provider is particularly well-suited for organizations seeking to enhance their sales processes and marketing effectiveness.
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Consulting IT Services Information technology Telecommunications Software Financial services Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (11)

What Clients Have Said
Overall, clients consistently reported that Division50 offers excellent value for money, with many highlighting that their pricing aligns well with project budgets. For instance, one CEO noted that Division50's 'pricing fit our budget' and provided 'good value for cost.' Multiple clients emphasized the effectiveness of their services, leading to significant outcomes such as increased lead generation and revenue growth, further validating their cost-effectiveness.
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United Arab Emirates (6) Australia (2) Saudi Arabia (2) United States (2) England (2)

This provider is fluent in 3 languages:

English

Arabic

French

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Riseup Labs

4.9 45 reviews
Verified

$5,000+

< $25 / hr

250 - 999

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

10% AI Agents

10% AI Development +7 services

10% Custom Software Development

10% Generative AI

10% IT Managed Services

10% IT Staff Augmentation

10% Mobile App Development

10% UX/UI Design

10% Web Development

Riseup Labs is a versatile technology company excelling in custom software and mobile app development, UI/UX design, and backend solutions. Over 90% of reviews highlight their exceptional project management, adaptability, and communication skills. Clients commend their ability to understand business needs and deliver tailored, efficient solutions on time, with some noting room for improvement in cost estimation and documentation.

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Reviews mention Accommodating
Clients have expressed high satisfaction with the accommodating nature of Riseup Labs. One reviewer highlighted the exceptional communication and hands-on approach of their project manager, stating that the team was very accommodating throughout the entire process, from scriptwriting to editing. The client noted that they only needed to communicate their requirements once, which was effectively executed without the need for repeated instructions. Overall, the sentiment reflects a strong appreciation for the team's responsiveness and commitment to client needs.

Video Production for Creative Agency

5.0 Nov 24, 2021

Their project manager Mr. Dipu was a great communicator and very hands-on with everything that was needed. They were very accommodating from scriptwriting, storyboard, and edit processes, and I didn't have to repeat myself endless times. Just said what I wanted once - and they got it.
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2 of 4 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 4 times in the past 6 months
In the last six months, Riseup Labs has received positive feedback for their effective project management and adaptability. Clients highlighted their responsiveness and ability to understand business workflows, resulting in improved operational efficiency and user engagement. For instance, one client noted a 30% reduction in manual tracking after implementing a custom platform. While overall satisfaction was high, some clients suggested improvements in documentation and cost estimation. The sentiment towards Riseup Labs is predominantly favorable, reflecting their commitment to quality and client collaboration.
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Average Project Cost Breakdown

Less than $10,000 (15) $10,000 to $49,000 (7) $50,000 to $199,999 (3)

What Clients Have Said
Client feedback on Riseup Labs reflects a generally positive sentiment regarding their cost and value for money. Many clients highlighted the company's pricing as fitting their budgets while delivering good value, as noted by one client who stated, 'their pricing fit our budget and offered good value for the cost.' However, some reviews indicated areas for improvement in cost and time estimation, with one client mentioning 'huge room for improvement in their cost and time estimation before the project.' Overall, clients appreciate the balance of quality and affordability.
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Dubai, United Arab Emirates

9095, The Bridge, Level 2, Dubai Sports City. Dubai, 39226, UAE
Dubai, United Arab Emirates 39226
6 - 9

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Featured

What are Featured Providers?

Top Customer Service

5.0 68 reviews
Premier Verified

$1,000+

Undisclosed

250 - 999

Serves United Arab Emirates

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.

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19 of 19 reviews are 5 stars

12 new reviews for Customer Service Outsourcing services

$50,000 – $199,999 avg. project cost

Reviewed 19 times in the past 6 months
In the last six months, clients have consistently praised Top Customer Service for their professionalism and effective communication. Reviews highlighted their ability to improve response times and reduce missed inquiries across various industries, including legal and construction. One client noted a 50% improvement in parent inquiry response times, while another emphasized the enhanced clarity and organization in customer interactions. Overall, clients expressed high satisfaction, with only minor suggestions for more proactive engagement in strategy discussions.
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25 of 25 Customer Service Outsourcing reviews are 5 stars

16 new reviews for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
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More responsive than most other service providers

Top Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Abacus Cambridge Partners

4.9 4 reviews

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

40% ERP Consulting and SI

15% BI & Big Data Consulting & SI +3 services

15% Custom Software Development

10% Call Center Services

10% Sales Outsourcing

Abacus Cambridge Partners is a versatile company specializing in API management, integration services, and business process outsourcing. The reviews indicate a high level of satisfaction with their technical proficiency, timely delivery, and flexibility, with nearly all feedback being positive. Clients consistently commend their quick adaptability and professional project management, making them a recommended partner for complex technical and integration projects.

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Reviews mention Great project management
Clients have consistently praised Abacus Cambridge Partners for their exceptional project management capabilities. One client noted that they delivered on time with the right quality and maintained commitments without additional costs. Another remarked on their flexibility and proactive engagement, emphasizing their ability to swiftly respond to requests and manage projects effectively. Overall, the sentiment is overwhelmingly positive, highlighting their professionalism, integrity, and competence in delivering successful outcomes.

API Migration for Telecommunications Firm

5.0 Apr 1, 2021

They delivered on time with the right quality at no additional costs. We scoped everything correctly. Their project manager kept their commitments. They’re professional – second to none. They’re one of the best vendors I’ve ever worked with.
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Industry Experience

Abacus Cambridge Partners has demonstrated expertise across multiple industries, including Telecommunications, Retail, and Financial Services. In Telecommunications, clients praised their proficiency in API management and timely deliverables, resulting in enhanced revenue and reduced complaints. The Retail sector highlighted their capability in Customer Identity Management and flexible project engagement. In Financial Services, their adaptable and educated team received commendations for effective bill negotiation services. Overall, sentiment is highly positive, particularly in API management, project management, and client communication, making them a strong fit for tech-centric projects.
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Telecommunications Retail Financial services

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Abacus Cambridge Partners for their exceptional value and cost-effectiveness. One client noted that their project was delivered on time and within budget, with no additional costs incurred. Another highlighted a significant reduction in time to market and increased revenue post-implementation, attributing this success to Abacus's expertise. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in both the quality of service provided and the financial investment made.
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United Arab Emirates (2) Kenya (1) United States (1)

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LiveAdmins

5.0 1 review

Undisclosed

Undisclosed

250 - 999

Dubai, United Arab Emirates

Services provided

20% Customer Service Outsourcing

25% AI Development

25% Call Center Services +2 services

15% AI Consulting

15% Generative AI

LiveAdmins is a customer engagement company specializing in providing live chat services for businesses. Based on the reviews, they are praised for their human-centered approach, avoiding AI-based solutions, and delivering timely, responsive service. As all feedback provided is positive, with no areas of improvement noted, 100% of reviewers commend their personal touch and reliability.

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Industry Experience

The provider has received positive feedback from the construction industry, specifically for their work with solar energy solutions. Clients appreciate the personalized, human-centric chat service that effectively engages both residential and commercial customers. Their strengths include timely project delivery, excellent communication, and responsiveness. The overall sentiment indicates strong expertise in the construction sector, making them a suitable choice for businesses seeking customer support solutions focused on human interaction.
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What Clients Have Said
Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received.
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Dubai, United Arab Emirates

G-14, Dubai Gate 1, Cluster Q
Dubai, United Arab Emirates
10 - 15

+971 4 423 2624

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Tafaseel BPO

4.0 1 review

$10,000+

< $25 / hr

1,000 - 9,999

Ajman, United Arab Emirates

Services provided

15% Customer Service Outsourcing

25% Call Center Services

20% Sales Outsourcing +3 services

15% HR Outsourcing

15% Recruiting

10% Staffing

Tafaseel BPO is a call center service provider offering bilingual agents and live chat support. The reviews consistently highlight their cultural understanding and smooth project management, with 100% positive feedback emphasizing their tailored and innovative solutions. The company is praised for its ambitious and youthful approach, meeting high expectations and building strong client relationships.

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Industry Experience

Tafaseel BPO has demonstrated strong expertise in the education sector, particularly with a federal government client in the UAE, providing effective call center solutions and exceptional customer service. Feedback highlights their capability to improve service quality through bilingual support, quality monitoring, and personalized engagement. Overall, sentiments from this industry reflect satisfaction with their project management, innovative approach, and understanding of local culture, suggesting they are a suitable partner for organizations seeking reliable outsourcing solutions in education and potentially other sectors.
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Education

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Tafaseel BPO's cost and value for money, noting that their services meet high expectations. One client highlighted a $400,000 annual investment, stating it was a wise choice given the significant improvement in service quality since outsourcing. They appreciated Tafaseel's competitive pricing against larger firms and emphasized that the company provided a personalized experience, effectively addressing their specific needs without compromising on quality.
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IBT: No. 1 BPO Company in Middle East

4.0 1 review

$50,000+

Undisclosed

1,000 - 9,999

Dubai, United Arab Emirates

Services provided

20% Customer Service Outsourcing

30% Call Center Services

20% IT Managed Services +5 services

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

5% Staffing

3% HR Outsourcing

2% Recruiting

IBT: No. 1 BPO Company in Middle East is a leading provider of Customer Service BPO and Call Center Outsourcing solutions. Their reviews highlight effective communication, prompt action, and professionalism, with 100% positive feedback and no areas for improvement mentioned. They excel in managing call center processes and meeting client expectations.

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0 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Eyecare Hospital
4.0 — IBT: No. 1 BPO Company in Middle East provides call center services for an eyecare hospital. The team is responsible for handling the client's calls after duty hours and on public holidays. Read more
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Industry Experience

IBT: No. 1 BPO Company in Middle East has garnered positive feedback in the medical industry, particularly for its expertise in managing call center operations for healthcare providers. Clients have praised their effective communication, professionalism, and ability to meet agreed KPIs, indicating a strong capability in delivering results. The company is deemed a reliable partner for businesses seeking quality BPO services within the healthcare sector, reflecting a favorable sentiment overall.
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Medical

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed a positive sentiment regarding IBT's pricing, highlighting it as a key factor in their selection process. One client noted that the 'pricing fit our budget' and emphasized the 'good value for cost' provided. Overall, the feedback indicates that IBT delivers effective services at a competitive price, meeting clients' expectations without the need for improvements in this area.
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HatchTechs UAE

5.0 1 review

$1,000+

$25 - $49 / hr

10 - 49

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

10% Cloud Consulting & SI

10% Content Marketing +7 services

10% Custom Software Development

10% IT Strategy Consulting

10% Mobile App Development

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

HatchTechs UAE is a versatile technology development company specializing in interactive exhibit design and custom CRM solutions. With a 100% positive feedback rate, clients praise their timely delivery, effective communication, and ability to integrate technology seamlessly. Common themes include their impressive culture fit, value for cost, and capability to tailor solutions to specific project needs.

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Industry Experience

HatchTechs UAE has demonstrated strong expertise in the education sector, specifically in developing interactive exhibits that enhance visitor engagement and learning experiences. Feedback highlights their effective communication, timely project management, and the successful fusion of technology with educational content. Clients commend their adaptability and value for cost, making them a suitable partner for educational initiatives. Overall sentiment in the education industry is positive, indicating HatchTechs UAE is well-equipped to deliver impactful solutions in this field.
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Education

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have noted HatchTechs UAE provides good value for cost, with one reviewer highlighting their selection due to a 'great culture fit' and 'good value for cost.' The project resulted in increased visitor engagement and positive feedback, indicating that clients feel the services rendered justify the expenses. Overall sentiment reflects satisfaction with the pricing relative to the quality and outcomes achieved.
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Budget Uniform

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Abu Dhabi, United Arab Emirates

Services provided

50% Customer Service Outsourcing

50% Contract Manufacturing

Budget Uniform, a Contract Manufacturing and Customer Service Outsourcing company, provide Contract Manufacturing and Customer Service Outsourcing. They were established in 2020.
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Dubai Property Snagging

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dubai, United Arab Emirates

Services provided

100% Customer Service Outsourcing

Customer Service Outsourcing company Dubai Property Snagging was established in 2019. The team provides Customer Service Outsourcing and is in Dubai, United Arab Emirates.
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Best Safe Driver

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Services provided

100% Customer Service Outsourcing

Best Safe Driver, a Customer Service Outsourcing company, was founded in 1947. The company provides Customer Service Outsourcing, and is midsize.
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F A J Technical Services LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

100% Customer Service Outsourcing

Customer Service Outsourcing company F A J Technical Services LLC was launched in 2024. The team specializes in Customer Service Outsourcing.
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Infoperformance

Not yet reviewed

$10,000+

$25 - $49 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Infoperformance is a call center company and Customer Service Outsourcing company. The Weston, Florida-based company specializes in Call Center Services and Customer Service Outsourcing.
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Dubai, United Arab Emirates

Cluster N
Dubai, United Arab Emirates
10 - 15

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Dubai Blinds Co

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Dubai, United Arab Emirates

Services provided

100% Customer Service Outsourcing

Dubai Blinds Co is a Customer Service Outsourcing company established in 2025. The small team specializes in Customer Service Outsourcing.
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AirKing Technical Services

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Dubai, United Arab Emirates

Services provided

75% Customer Service Outsourcing

25% Contract Manufacturing

AirKing Technical Services is a Customer Service Outsourcing company. The Dubai, United Arab Emirates-based team offers Customer Service Outsourcing and Contract Manufacturing.
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Masdar

Not yet reviewed

$5,000+

$200 - $300 / hr

250 - 999

Abu Dhabi, United Arab Emirates

Services provided

10% Customer Service Outsourcing

25% Commercial Development

20% Engineering +5 services

10% Business Consulting

10% Commercial Brokerage Services

10% Insurance Services & Brokers

10% Sales Outsourcing

5% Contract Manufacturing

Midsize Commercial Development company Masdar, is in Abu Dhabi, United Arab Emirates. Their services include Commercial Development and Engineering.
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Call Connect

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Dubai, United Arab Emirates

Services provided

25% Customer Service Outsourcing

50% Call Center Services

25% Back Office Outsourcing

Call Connect is a call center company. Their large team is in Dubai, United Arab Emirates. Their services include Call Center Services and Back Office Outsourcing.
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Logical Network Solution

Not yet reviewed

$75,000+

$50 - $99 / hr

50 - 249

دبي, United Arab Emirates

Services provided

40% Customer Service Outsourcing

60% Cybersecurity

Launched in 2017, Logical Network Solution is a midsize دبي, United Arab Emirates-based Cybersecurity company. Their services include Cybersecurity and Customer Service Outsourcing.
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Data Direct Group

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

دبي, United Arab Emirates

Services provided

20% Customer Service Outsourcing

40% Call Center Services

20% IT Strategy Consulting +2 services

15% Sales Outsourcing

5% Content Marketing

Data Direct Group is a call center company based in دبي, United Arab Emirates. Their services include Call Center Services and IT strategy consulting.
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DAR AL TAQA Building & Construction Materials and Wood Supplier in UAE

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

25% Customer Service Outsourcing

30% Building Security Services

25% Contract Manufacturing +1 service

20% Business Consulting

DAR AL TAQA Building & Construction Materials and Wood Supplier in UAE is a Building Security Services company. Launched in 2021, the team offers Building Security Services and Contract
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Expect Transaction Services

Not yet reviewed

Undisclosed

$25 - $49 / hr

50 - 249

Abu Dhabi, United Arab Emirates

Services provided

25% Customer Service Outsourcing

25% Business Continuity Management

25% Fractional CFO Services +1 service

25% Public Relations

Expect Transaction Services is a PR agency. Founded in 2025, the firm focuses on Public Relations and Customer Service Outsourcing.
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Touchbase

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Dubai, United Arab Emirates

Services provided

20% Customer Service Outsourcing

20% E-Commerce Development

15% Business Consulting +3 services

15% Call Center Services

15% Custom Software Development

15% Sales Outsourcing

Touchbase is a Dubai, United Arab Emirates-based e-commerce development firm. Their services include E-Commerce Development and Customer Service Outsourcing.
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Connect Middle East

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

20% Customer Service Outsourcing

50% Business Consulting

20% HR Outsourcing +1 service

10% Accounting

Established in 2016, Connect Middle East, a small Business Consulting company, is located in Dubai, United Arab Emirates. Their services include Business Consulting and Customer Service Outsourcing.
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Pixel Bloom Solution

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Ras-Al-Khaimah, United Arab Emirates

Services provided

20% Customer Service Outsourcing

20% CRM Consulting and SI

20% Call Center Services +2 services

20% Market Research

20% Sales Outsourcing

Pixel Bloom Solution, a midsize Market Research company, is headquartered in Ras-Al-Khaimah, United Arab Emirates. The team offers Market Research and CRM consulting and SI.
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Voxtron Middle East LLC

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

20% CRM Consulting and SI

20% Custom Software Development +4 services

20% ERP Consulting and SI

10% AI Development

10% Back Office Outsourcing

10% Call Center Services

Software development firm Voxtron Middle East LLC was launched in 1994. The firm specializes in Custom Software Development and CRM consulting and SI.
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TOPAZ FZE

Not yet reviewed

$5,000+

$50 - $99 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

20% Cloud Consulting & SI

20% Unified Communications Consulting & SI +5 services

10% CRM Consulting and SI

10% Call Center Services

10% Custom Software Development

10% IT Managed Services

10% Web Design

Founded in 2007, TOPAZ FZE is a midsize unified communications consulting & SI company. Their team offers unified communications consulting & SI and cloud consulting & SI.
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Appstec Technology Services LLC

5.0 1 review

$1,000+

Undisclosed

50 - 249

دبي, United Arab Emirates

Services provided

10% Customer Service Outsourcing

45% Business Consulting

25% Mobile App Development +2 services

10% Blockchain

10% Document Digitization & Management

Appstec Technology Services LLC offers comprehensive digital marketing services, including SEO optimization, content marketing, social media management, and PPC advertising. The reviews highlight their ability to enhance online presence and drive business growth, with clients praising their effective project management, industry understanding, and customized solutions. The company's commitment to proactive communication and data-driven strategies ensures successful project outcomes and high client satisfaction.

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Proactivests

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

دبي, United Arab Emirates

Services provided

10% Customer Service Outsourcing

90% Commercial Property Management

Established in 2020, Proactivests is a Commercial Property Management company. The team specializes in Commercial Property Management and Customer Service Outsourcing.
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Revive Hub Renovations Dubai

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

70% Commercial Property Management

15% Commercial Development +1 service

5% Engineering

Revive Hub Renovations Dubai is a Commercial Property Management company. They are based in Dubai, United Arab Emirates. Their team provides Commercial Property Management and Commercial
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BERICHT

Not yet reviewed

$1,000+

$300+ / hr

10 - 49

Abu Dhabi, United Arab Emirates

Services provided

15% Customer Service Outsourcing

15% Commercial Financing

15% Finance & Accounting Outsourcing (FAO) +6 services

15% Financial Advising & Planning

10% Accounting

10% Financial Consulting

10% HR Consulting

5% Business Consulting

5% Tax Law

BERICHT is a Finance & Accounting Outsourcing (FAO) company in Abu Dhabi, United Arab Emirates. They provide Finance & Accounting Outsourcing (FAO) and Commercial Financing.
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Renovation Company in Dubai

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

50% Commercial Property Management

30% Business Consulting +1 service

10% Commercial Development

Renovation Company in Dubai is a Commercial Property Management company. In Dubai, United Arab Emirates, their team offers Commercial Property Management and Business Consulting.
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Agile and Hybrid Project Management Consultancy

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

دبي, United Arab Emirates

Services provided

15% Customer Service Outsourcing

55% Business Consulting

10% Business Continuity Management +2 services

10% Compliance Consulting

10% Sales Outsourcing

Business Consulting company Agile and Hybrid Project Management Consultancy was established in 2000. The firm offers Business Consulting and Customer Service Outsourcing.
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Dubai Data Entry

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

20% Back Office Outsourcing

10% Business Consulting +6 services

10% Call Center Services

10% Content Writing Services

10% Document Digitization & Management

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% Staffing

Dubai Data Entry is a Back Office Outsourcing company. Located in Dubai, United Arab Emirates, their small team offers Back Office Outsourcing and Business Consulting. The agency was launched in
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ChatPandas

5.0 2 reviews

$1,000+

< $25 / hr

250 - 999

Dubai, United Arab Emirates

Services provided

40% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +1 service

20% Sales Outsourcing

ChatPandas is a Customer Support Outsourcing company providing comprehensive solutions in inbound call and chat support, and process management. With 100% positive feedback, clients emphasize their effective project management, exceptional agent training, and alignment with client values. Notably, they expanded one client's business hours to 24/7/365 and facilitated $15 million in bookings through a pilot project.

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2 of 2 reviews are 5 stars

2 new reviews for Customer Service Outsourcing services

Unknown avg. project cost

Reviewed 2 times in the past 6 months
In the last six months, clients have praised ChatPandas for their exceptional customer service, effective project management, and strong team culture. One client noted improved customer experience and timely follow-ups, while another highlighted a $15 million revenue boost from a pilot project. Feedback emphasized the team's commitment to quality and adaptability, although some suggested simplifying processes. Overall, sentiment is highly positive, reflecting satisfaction with performance and partnership.
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2 of 2 Customer Service Outsourcing reviews are 5 stars

2 new reviews for Customer Service Outsourcing in past 6 months

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for RV Rental Company
5.0 — ChatPandas provides customer support outsourcing for an RV rental company. They manage a multimillion-dollar booking services project and support the client's team in managing necessary overflow Read more
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Industry Experience

ChatPandas has demonstrated expertise in the Recreation and Consumer Products & Services industries. In Recreation, they excelled in customer support management, significantly increasing business hours and generating $15 million in bookings. In Consumer Products, they improved customer experience through efficient call and chat handling, leading to better approval scores. Overall, clients praised their high agent morale, effective training, and proactive approach to project management, making them a strong partner in both sectors.
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Consumer products & services

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Insights Middle East

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Services provided

30% Customer Service Outsourcing

70% Call Center Services

Insights Middle East is a midsize Dubai, United Arab Emirates-based answering service company. Their services include Call Center Services and Customer Service Outsourcing.
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UTO Services LLC

Not yet reviewed

$10,000+

< $25 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

100% Customer Service Outsourcing

Located in Dubai, United Arab Emirates and Middletown, Delaware, UTO Services LLC is a midsize Customer Service Outsourcing company. Their services include Customer Service Outsourcing.
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Arace Services

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

دبي, United Arab Emirates

Services provided

10% Customer Service Outsourcing

25% HR Outsourcing

20% Staffing +4 services

15% Digital Asset Management

15% Recruiting

10% Sales Outsourcing

5% Product Marketing

Arace Services is a HR Outsourcing company. They were founded in 2017, and their services include HR Outsourcing and Staffing.
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دبي, United Arab Emirates

Dubai Digital Park - Building A1 - Nadd Hessa - Dubai Silicon Oasis - Dubai - United Arab Emirates
دبي, United Arab Emirates 99999
50 - 75

0582014177

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Sustainability Knowledge Group

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

25% Customer Service Outsourcing

50% Business Consulting

25% Marketing Strategy

Sustainability Knowledge Group, a Business Consulting company, offers Business Consulting and Marketing Strategy. The company is located in Dubai, United Arab Emirates.
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Pixel Movers

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Dubai, United Arab Emirates

Services provided

20% Customer Service Outsourcing

20% Branding

20% Graphic Design +2 services

20% IT Managed Services

20% Search Engine Optimization

Small branding company Pixel Movers, is headquartered in Lahore, Pakistan and Dubai, United Arab Emirates. The team specializes in Branding and Search Engine Optimization.
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Dubai, United Arab Emirates

Unit 107-127, ALABISAR BUSINESS CENTER, Dubai Investments Park 1
Dubai, United Arab Emirates
2 - 5

+971506138318

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Valuecent Consultancy Private Limited

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

رأس الخيمة, United Arab Emirates

Services provided

20% Customer Service Outsourcing

50% Finance & Accounting Outsourcing (FAO)

25% Accounting +1 service

5% Tax Law

Finance & Accounting Outsourcing (FAO) company Valuecent Consultancy Private Limited was launched in 2012. The team focuses on Finance & Accounting Outsourcing (FAO) and Accounting.
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رأس الخيمة, United Arab Emirates

Flexi Desk, RAKEZ Business
رأس الخيمة, United Arab Emirates POBox327520
6 - 9

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Moldech

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

دبي, United Arab Emirates

Services provided

25% Customer Service Outsourcing

50% Sales Outsourcing

25% Back Office Outsourcing

In Dover, Delaware and Lahore, Pakistan, Moldech is a Sales Outsourcing company. Their services include Sales Outsourcing and Back Office Outsourcing.
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دبي, United Arab Emirates

Office 207, Saheel Tower 1, Al Nahda 1, Dubai, UAE
دبي, United Arab Emirates
2 - 5

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BOTH

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Abu Dhabi, United Arab Emirates

Services provided

10% Customer Service Outsourcing

30% Accounting

15% Business Consulting +5 services

10% Back Office Outsourcing

10% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

8% HR Outsourcing

7% Recruiting

Accounting company BOTH is in Abu Dhabi, United Arab Emirates. The team offers Accounting and Business Consulting.
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Raya CX

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +4 services

20% HR Outsourcing

10% Sales Outsourcing

5% Email Marketing

5% Social Media Marketing

Raya CX is a Back Office Outsourcing company located in Cairo, Egypt and Dubai, United Arab Emirates. Their services include Back Office Outsourcing and Call Center Services.
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More responsive than most other service providers

Raya CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Dubai, United Arab Emirates

The One Tower, Sheikh Zayed Road, Barsha Heights, Dubai, UAE
Dubai, United Arab Emirates
201 - 250

+971 452 07 000

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CCT Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

20% Customer Service Outsourcing

60% Call Center Services

20% Back Office Outsourcing

CCT Services, a telephone answering service, is based in Dubai, United Arab Emirates. Established in 2008, the team provides Call Center Services and Back Office Outsourcing.
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IPIX BPO

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

25% Back Office Outsourcing

25% HR Outsourcing +2 services

25% Transcription

15% Call Center Services

IPIX BPO is a Back Office Outsourcing company in Thenhipalam, India and Kochi, India. Their services include Back Office Outsourcing and Transcription.
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Dubai, United Arab Emirates

Level 15, Lake Central - At The Bay Business Bay, Al Abraj Street P. O. Box : 55535,
Dubai, United Arab Emirates

971.4.276.2233

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Top Customer Support Services in the United Arab Emirates

List of the Top United Arab Emirates Customer Support Companies

Reviews mention Experienced

Content Mktg & Call Center Services for Cashback Gaming Co

CX Outsourcing for Financial Services Firm

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Easy to work with

Staffing for Article Engagement Specialists

Customer Service via Chat

Office Support Resources for Hiring Company

Staff Augmentation for Marketing Agency

Average Project Cost Breakdown

What Clients Have Said

Helpware CX is very responsive

Reviews mention Knowledgeable

Cloud Application Tech Support for Social Intranet Platform

Customer Service Outsourcing for Home Technology Retailer

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Well-organized projects

Email Marketing for IT Services & Consulting Company

Sales Outsourcing for IT Services Company

Digital Mktg & Sales Outsourcing for Financial Services Firm

Digital Marketing Services for Brand Development Agency

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Accommodating

Video Production for Creative Agency

Reviewed 4 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviewed 19 times in the past 6 months

Customer Service & Back-Office Support for Protection Agency

Average Project Cost Breakdown

What Clients Have Said

Top Customer Service is very responsive

Reviews mention Great project management

API Migration for Telecommunications Firm

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Call Center Services for Eyecare Hospital

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 2 times in the past 6 months

Call Center Services for RV Rental Company

Industry Experience

Select Industry to see insights

Raya CX is very responsive

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List of the Top 6 United Arab Emirates Customer Support Companies