Home Inbound Voice Services Customer Support Vietnam

Top Customer Support Services in Vietnam

Ratings Updated: April 3, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Vietnam

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.

See all 28 projects
Reviews mention Easy to work with
Clients consistently highlight Hugo's approachability and professionalism, noting that they are 'really nice people to work with' and that the collaboration feels 'natural.' Feedback indicates that Hugo's team actively listens to project requirements and maintains open communication, fostering a productive atmosphere. One client emphasized the ease and speed of working with Hugo, stating they are 'easy to work with' and have a streamlined process. Overall, the sentiment regarding Hugo's ease of collaboration is overwhelmingly positive.

Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. Easy, fast, and streamlined. People there know what they’re doing, and they’re just really nice people to work with.
Read Full Review

Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. The team knows what they’re doing, and they're really easy to work with.
Read Full Review

Scaling & QA Services for Media Company

5.0 Aug 23, 2023

From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect. Overall it’s been easy to work with Hugo.
Read Full Review

Call Center Services for Gaming Company

5.0 Aug 17, 2023

Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity.
Read Full Review

Read All Reviews

Was this helpful?

11 of 12 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read more
Read 12 Reviews

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
Read All Reviews

Was this helpful?

View projects from:

United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

View all languages

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

View all time zones

Was this helpful?
View Profile Visit Website
Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Vietnam

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services

Helpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.

See all 46 projects
Reviews mention High-quality work
Overall, client feedback highlights Helpware's high-quality work, emphasizing their attention to detail and commitment to excellence. One client noted their 'phenomenal' quality and effective communication, while another praised their ability to exceed performance metrics consistently. Additionally, Helpware's reliability and thoroughness were underscored, with clients expressing satisfaction in their project management and outcomes. Feedback repeatedly indicates that Helpware's efforts have significantly improved operational efficiency and customer satisfaction across various sectors.

Customer Service Outsourcing for Parking Software Company

5.0 Feb 12, 2024

Overall, their quality is excellent; they’re great with our clients.
Read Full Review

Centralization Process & Outsourcing Svcs for Treatment Firm

5.0 Aug 18, 2021

When we started centralizing our process, we’ve been able to increase our efficiency and performance. Helpware’s quality of work is phenomenal, and they ensure that they present regular reports.
Read Full Review

Customer Service Team for Lifestyle Brand

5.0 Oct 28, 2019

Thanks to their internal procedures and overall productivity, incite and attention to detail, Helpware has shown reliability and high-quality work.
Read Full Review

Image Annotation for Computer Vision Software

5.0 May 29, 2019

The quality of their work is also key. In our business, feeding bad data into a model is worse than not feeding any data at all. They're providing high-quality images that are as good, if not better, than what we could have done in-house.
Read Full Review

Customer Support for Lifestyle Product Supplier

5.0 Apr 4, 2019

Within three months, our first reply times went down from days or weeks to mere minutes. Helpware reliably produces high-quality and detailed work.
Read Full Review

Read All Reviews

Was this helpful?

3 of 3 Customer Service Outsourcing reviews are 5 stars

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Parking Software Company
5.0 — Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for Read more
Read 3 Reviews

Was this helpful?

More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View projects from:

United States (40) Canada (1) Georgia (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

View all languages

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

View all time zones

Was this helpful?
View Profile Visit Website
Mindy Support

4.8 37 reviews
Premier Verified

Undisclosed

Undisclosed

1,000 - 9,999

Serves Vietnam

Services provided

35% Customer Service Outsourcing

35% Data Annotation Services

30% Generative AI

Mindy Support is a Customer Service BPO specializing in multilingual customer support, call center outsourcing, and remote customer care services. Reviews indicate a 100% satisfaction rate, with clients praising their efficient project management and proactive communication. Notable strengths include scalability and timely delivery, though there is a suggestion to expand language offerings and enhance training for telephone support staff.

See all 37 projects
Reviews mention Adaptable
Clients have consistently highlighted Mindy Support's adaptability, noting their ability to adjust to evolving data and instructions. One client emphasized that the team was more adaptable than competitors, which was a key factor in their selection. Additionally, the project manager's responsiveness and effective communication further demonstrate the firm's flexibility in managing client needs and challenges. Overall, the sentiment regarding adaptability is highly positive, with clients appreciating the team's proactive approach.

Call Center Services for Software Company

5.0 Jun 21, 2024

They are efficient, responsive, and showcase impressive flexibility, seamlessly adapting to our individual processes and needs. Together with Mindy, we launched several customer support streams in parallel, all successfully set up from scratch to launch. Their commitment to excellence and their ability to offer different solutions have significantly improved our customer communication and satisfaction.
Read Full Review

Annotation Service for Speech Assistive Technology Startup

4.5 Jul 2, 2021

They're communicative. Mindy Support adapts well as data and instructions for their work evolve. The team is very exact in following instruction. Some work involves subjective decision-making that does not adhere to the general regulations so it will be helpful for the team to understand more fully not only how to complete the tasks but why as well.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

Mindy Support has demonstrated significant expertise across various industries, primarily in Beauty, Automotive, eCommerce, IT Services, Software, Engineering, and Healthcare. Clients commend their multilingual support and operational efficiency, particularly in customer service and data annotation tasks. In the Beauty sector, they've improved productivity and language offerings, while in IT Services and Software, they've enhanced model accuracy with high-quality annotations. Overall, feedback reflects strong project management, flexibility, and responsiveness, making Mindy Support a reliable partner for businesses seeking effective outsourcing solutions.
Read All Reviews

Select Industry to see insights

Beauty Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Information technology Advertising & marketing

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (13) $10,000 to $49,000 (7) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently highlight Mindy Support's competitive pricing and excellent value for money. For instance, one client from Monat Global praised the company's 'good value for cost,' while another noted that Mindy Support's pricing fit their budget effectively. Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the quality of service relative to costs, emphasizing that Mindy Support delivers quality results efficiently and affordably.
Read All Reviews

Was this helpful?

View projects from:

United States (9) Germany (5) Austria (3) Switzerland (2) Canada (2) Finland (2) England (2) Israel (2) Netherlands (2) France (1) Sweden (1) Portugal (1) Liechtenstein (1) Greece (1)

This provider is fluent in 22 languages:

English

Spanish

Portuguese

German

French

Turkish

Italian

Polish

Ukrainian

Persian

Romanian

Dutch

View all languages

Was this helpful?
View Profile Visit Website
Kyanon Digital

4.7 34 reviews

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Premier Verified

$10,000+

$25 - $49 / hr

250 - 999

Ho Chi Minh, Vietnam

Services provided

10% Customer Service Outsourcing

15% Mobile App Development

10% AI Development +7 services

10% Custom Software Development

10% E-Commerce Development

10% Generative AI

10% IT Staff Augmentation

10% Low/No Code Development

10% Web Development

5% AI Agents

Kyanon Digital is a versatile technology company specializing in web and app development, UI/UX design, and digital transformation solutions. Reviews indicate a mixed feedback profile, with approximately 70% of reviewers appreciating their technical expertise, project management, and transparency. However, around 30% noted challenges such as feature deficiencies and project delays. They are commended for their professionalism, user-centric approach, and ability to integrate seamlessly into client teams.

See all 34 projects
Reviews mention Proactive
Clients expressed a strong sentiment of proactivity regarding Kyanon Digital's performance. Feedback highlighted their responsiveness to requests and their initiative in suggesting solutions to enhance project outcomes. For instance, one client noted that Kyanon Digital was 'quick to address change requests' and 'proactive in suggesting solutions'. Another client emphasized their ability to 'flag potential technical roadblocks' while consistently providing solutions. Overall, clients appreciated their proactive approach, which contributed to smooth project execution and successful results.

Web & Mobile App Dev for IT Solutions Company

5.0 May 7, 2024

They provided excellent advice and proactively resolved potential problems throughout the process.
Read Full Review

Mobile App Development & UX/UI Design for Gift Platform

5.0 Jul 2, 2025

They respond very quickly and positively to our requests. All comments are listened to and handled flexibly. In addition, the team proactively advises on optimal solutions to ensure product quality. The team is very proactive and responsible, especially in UI/UX design and handling technical issues. In addition, I appreciate the way they maintain clear and transparent communication throughout the process—this helps the project run smoothly and on schedule.
Read Full Review

SEO, Web UX/UI Design & Dev for Mktg & Technology Agency

5.0 Aug 11, 2025

Milestones were clearly defined, progress was communicated regularly, and all key deliverables were submitted on schedule. They were responsive to feedback, quick to address change requests, and proactive in suggesting solutions to improve both functionality and user experience.
Read Full Review

Web Development & Design for Hotel Company

5.0 Mar 9, 2026

Kyanon Digital's project management was highly effective and transparent. They adhered strictly to Agile methodologies, running efficient sprints and keeping us informed with detailed weekly progress reports. Their team was highly responsive, proactive in flagging potential technical roadblocks, and always came with solutions rather than just problems.
Read Full Review

Read All Reviews

Was this helpful?
1 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Kyanon Digital reveal a mixed sentiment. One client praised their effective project management and significant performance improvements, noting a 40% increase in page load speed and a 25% rise in user sign-ups. Conversely, another client expressed dissatisfaction due to delays and inadequate communication, citing a 90-day late delivery and frequent changes in project management. Overall, while some clients commend Kyanon Digital's capabilities, others highlight critical areas needing improvement.
Read 2 Recent Reviews

Was this helpful?

Industry Experience

Kyanon Digital has demonstrated strong expertise across various industries, including eCommerce, Insurance, Education, Business Services, Automotive, and Hospitality. In eCommerce, they were noted for their app development, although some clients reported project delays. The Insurance and Education sectors praised their user-centric design and effective communication. In Business Services, their ability to seamlessly integrate skilled professionals was highlighted. Overall, Kyanon Digital is well-suited for projects in eCommerce and Insurance, while also delivering value in Education and Business Services.
Read All Reviews

Select Industry to see insights

eCommerce Advertising & marketing Automotive Other industries IT Services Consulting Human Resources Construction Telecommunications Manufacturing Healthcare Business services Insurance Education Hospitality & leisure

Was this helpful?
View projects from:

Vietnam (14) Singapore (5)

This provider is fluent in 2 languages:

English

Vietnamese

This provider is available in 17 time zones:

Middle East Time (MET)

China Taiwan Time (CTT)

India Standard Time (IST)

Japan Standard Time (JST)

Eastern African Time (EAT)

Alaska Standard Time (AKST)

Eastern European Time (EET)

Eastern Standard Time (EST)

View all time zones

Was this helpful?
View Profile Visit Website
Designveloper

4.9 9 reviews
Premier Verified

$10,000+

$25 - $49 / hr

50 - 249

Ho Chi Minh City, Vietnam

Services provided

10% Customer Service Outsourcing

20% Mobile App Development

20% UX/UI Design +4 services

20% Web Development

10% Custom Software Development

10% IT Strategy Consulting

10% Web Design

Designveloper is a versatile technology company specializing in web and application development services, with expertise in creating tailored digital solutions across various sectors such as education, banking, and healthcare. The reviews indicate an overwhelmingly positive response, with over 90% of users noting their effective project management, domain understanding, and commitment to delivering user-friendly products. Suggestions for improvement were minimal, focusing mainly on enhancing user documentation.

See all 9 projects
Industry Experience

Designveloper has demonstrated strong expertise across various industries, including Education, Financial Services, IT Services, and Healthcare. In Education, they effectively built web applications to enhance user engagement and streamline operations, receiving positive feedback for their understanding of the domain. In Financial Services, their development of intuitive analytics features was praised for technical strength and user experience. Clients from IT Services noted their reliable project management and work ethic, while in Healthcare, Designveloper improved website traffic and user experience significantly. Overall, feedback across industries reflects a strong alignment with client needs and effective communication.
Read All Reviews

Select Industry to see insights

Education Financial services IT Services Healthcare

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Client feedback indicates that Designveloper provides excellent value for money, with many reviewers highlighting their competitive pricing and high-quality deliverables. One client noted that Designveloper's pricing fit their budget while delivering great value, enhancing operational efficiency. Another client praised them as the 'best outsourcing service' they've encountered, further emphasizing the effectiveness of their collaboration. Overall, the sentiment regarding cost-effectiveness is overwhelmingly positive, with clients feeling they received substantial returns on their investment.
Read All Reviews

Was this helpful?
View projects from:

Vietnam (2) Australia (1) Iceland (1)

This provider is fluent in 2 languages:

English

Vietnamese

This provider is available in 1 time zone:

Greenwich Mean Time (GMT)

Was this helpful?
View Profile Visit Website
Featured

What are Featured Providers?
Top Customer Service

5.0 67 reviews
Premier Verified

$1,000+

Undisclosed

250 - 999

Serves Vietnam

Services provided

80% Customer Service Outsourcing

10% Back Office Outsourcing

10% Call Center Services

Top Customer Service is a prominent provider of Customer Support Outsourcing and Call Center Solutions, offering services such as inbound call handling and customer inquiry management. With a 100% satisfaction rate, clients commend their professionalism and efficiency, noting significant improvements in response times and client satisfaction. Approximately 75% of reviewers praise their seamless integration and alignment with company values.

See all 67 projects
26 of 26 reviews are 5 stars

16 new reviews for Customer Service Outsourcing services

$50,000 – $199,999 avg. project cost

Reviewed 26 times in the past 6 months
In the past six months, client feedback for Top Customer Service has been overwhelmingly positive, highlighting their professionalism and responsiveness. Clients noted improved communication, faster response times, and reduced missed inquiries, particularly in industries like construction and childcare. Specific praise included the effective handling of customer inquiries and the seamless integration of their services into existing workflows. Clients appreciated the team's ability to represent their brands well, with no significant areas for improvement identified.
Read 26 Recent Reviews

Was this helpful?

Industry Experience

Top Customer Service has received positive feedback across various industries, including Electric, Home Services, Contracting, Education, Automotive, and Healthcare, highlighting their effective customer support and communication management. Clients from these sectors commend their professionalism, quick response times, and alignment with brand values. Notably, they excel in managing inquiries and appointment scheduling, enhancing customer satisfaction and operational efficiency. This provider is particularly well-suited for businesses seeking to improve customer relations and streamline communication in service-oriented industries.
Read All Reviews

Select Industry to see insights

Agriculture Non-profit Construction Home Services Electric Financial services Advertising & marketing IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal Contracting

Was this helpful?

More responsive than most other service providers

Top Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View projects from:

United States (17) Canada (13) France (1)

This provider is fluent in 20 languages:

English

Spanish

Arabic

Hindi

Russian

Japanese

German

Javanese

Korean

French

Turkish

Italian

View all languages

This provider is available in 35 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

View all time zones

Was this helpful?
View Profile Visit Website
Innovature: AI-Driven Outsourcing Partner

4.8 5 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Ho Chi Minh City, Vietnam

Services provided

20% Customer Service Outsourcing

30% Accounting

15% BI & Big Data Consulting & SI +4 services

10% Back Office Outsourcing

10% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

5% Video Production

Innovature Consulting Company Limited specializes in Customer Support Outsourcing, including inbound and outbound call management, translation services, and claims processing. Reviews highlight their cost-effectiveness, high-quality service, and adaptability to client processes, with clients noting their reliable communication and project management. The company is praised for its well-educated staff and alignment with client needs and values.

See all 5 projects
1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

Less than $10,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Insurance Company
5.0 — Innovature Consulting Company Limited provides customer service support for an insurance agency. The team answers inbound and outbound calls about insurance inquiries and translates insurance Read more
Read 1 Review

Was this helpful?

Industry Experience

Innovature has received positive feedback across diverse industries including Insurance, Consumer Products, and Advertising & Marketing. Clients commend their effective customer service, adaptability, and communication skills. In the Insurance sector, they excelled in handling calls and claims processing, while in Consumer Products, they delivered high-quality product photography edits. In Advertising & Marketing, their document editing showcased accuracy and timely responses. Overall, their expertise and client-centric approach make them a strong candidate for businesses in these sectors.
Read All Reviews

Select Industry to see insights

Insurance Consumer Products Advertising & marketing

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Innovature for their competitive pricing and overall value for money. One review highlighted that the pricing fit the client's budget while delivering cost savings and quality service. Another client noted the excellent value for the cost, emphasizing responsiveness and effective communication. Overall, the sentiment reflects satisfaction with Innovature's affordability and the quality of services provided, reinforcing their reputation as a cost-effective outsourcing partner.
Read All Reviews

Was this helpful?
View projects from:

United States (2) Malaysia (1)

This provider is fluent in 7 languages:

English

Mandarin

Japanese

Spanish

Korean

French

Vietnamese

This provider is available in 5 time zones:

Central Standard Time (CST)

Pacific Standard Time (PST)

Vietnam Standard Time (VST)

Australia Central Time (ACT)

Singapore Standard Time (SGT)

Was this helpful?
View Profile Visit Website

Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

Get My Matches

BELLSYSTEM24 VIETNAM

Not yet reviewed
Verified

$5,000+

< $25 / hr

1,000 - 9,999

Ha Noi, Vietnam

Services provided

20% Customer Service Outsourcing

30% Call Center Services

20% Content Moderation Services +3 services

10% Back Office Outsourcing

10% Data Annotation Services

10% Market Research

Phone answering service BELLSYSTEM24 VIETNAM is based in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. The team focuses on Call Center Services and Customer Service Outsourcing.
Read more

View Profile Visit Website
Outsourced

5.0 11 reviews
Verified

Undisclosed

Undisclosed

1,000 - 9,999

Ho Chi Minh City, Vietnam

Services provided

15% Customer Service Outsourcing

15% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +4 services

15% HR Outsourcing

15% IT Staff Augmentation

15% Staffing

10% Call Center Services

Outsourced specializes in Customer Support Outsourcing, providing administrative and IT support services. Reviews highlight their effective communication, responsiveness, and proactive problem-solving capabilities. Clients appreciate their ability to adapt to various time zones and ensure seamless integration with existing systems. Outsourced demonstrates reliability and a commitment to client satisfaction, making them a strong candidate for BPO needs.

See all 11 projects
Reviews mention High-quality work
Clients consistently commend Outsourced for delivering high-quality work, noting their excellent project management and responsiveness. One client highlighted their industry expertise and ability to meet deadlines, stating, 'Our team at Outsourced has been excellent throughout the years and their contributions had helped us deliver countless items on time.' Another emphasized their talent acquisition process as 'second to none,' resulting in increased quality of talent and decreased lead times. Overall, client sentiment reflects strong satisfaction with the quality of services provided.

IT Staff Augmentation for Digital Agency

5.0 Oct 23, 2023

Our team at Outsourced has been excellent throughout the years and their contributions had helped us deliver countless items on time. We're impressed with their industry expertise and excellence.
Read Full Review

Recruitment Services for AI Solutions Company

5.0 Feb 11, 2025

They delivered excellent work that met our needs and on time. User satisfaction and production rate were the measurable outcomes from the project that demonstrate progress or success.
Read Full Review

Read All Reviews

Was this helpful?
Average Project Cost Breakdown

$10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express high satisfaction regarding Outsourced's cost and value for money. Multiple reviews highlight that the pricing aligns well with budgets, with one client specifically noting, 'Good value for cost.' Another mentioned their ability to recruit effectively within budget constraints. Overall sentiment reflects appreciation for the quality of services provided relative to expenses, emphasizing that Outsourced delivers strong outcomes without exceeding financial limits.
Read All Reviews

Was this helpful?

View projects from:

Australia (3) United States (3) Canada (1) Israel (1) Switzerland (1)

Was this helpful?

Ho Chi Minh City, Vietnam

E. Town Central, 11 Doan Van Bo, Ward 13, District 4
Ho Chi Minh City, Vietnam 700000
10 - 15

+61 2 8103 3124

See All Locations (10)

Was this helpful?
View Profile Visit Website
DIGI-TEXX VIETNAM

4.8 11 reviews

$10,000+

Undisclosed

1,000 - 9,999

Ho Chi Minh City , Vietnam

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Document Digitization & Management +4 services

15% Data Annotation Services

10% Custom Software Development

10% Robotics Process Automation

5% Content Moderation Services

DIGI-TEXX VIETNAM provides Customer Support Outsourcing (CSO) and BPO services, specializing in automated processes for tasks such as hospital bill processing. Overall, feedback highlights their ability to significantly reduce processing times, meet deadlines, and customize solutions to fit client needs, with particular praise for their helpful staff and responsiveness.

See all 11 projects
Reviews mention Hard working
Clients have consistently praised DIGI-TEXX VIETNAM for their hard-working nature, highlighting their ability to handle a high volume of work efficiently. One client noted their team has been 'crucial' in processing reports, significantly enhancing internal efficiency. Communication is frequent and effective, with one reviewer appreciating their willingness to collaborate on solutions. Overall, the sentiment reflects a strong appreciation for DIGI-TEXX's dedication and adaptability in meeting client needs.

Report Outsourcing for Due Diligence Firm

5.0 Feb 21, 2019

DIGI-TEXX VIETNAM has been crucial in processing our reports and have performed very well. They’re highly engaged with our team and communicate with us frequently. The team is capable of handling a high volume of work while producing strong results. They deliver everything on time and adapt to our needs very quickly.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

DIGI-TEXX VIETNAM has received positive feedback across various industries including Business Services, Retail, IT Services, Nonprofit, Consumer Products, and Financial Services. Clients commend their expertise in digitization, data processing, and quality assurance, highlighting strengths in timely delivery, communication, and adaptability. Overall sentiment reflects a strong alignment with client values and budget, making them an excellent fit for projects requiring high-quality service and efficient execution in diverse sectors.
Read All Reviews

Select Industry to see insights

Financial services Business services Retail IT Services Nonprofit Consumer Products

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend DIGI-TEXX VIETNAM for their competitive pricing and high value for money. Feedback highlights that their pricing fits various budgets, with one client noting, 'Their prices are very competitive for Western Europe.' Another remarked on the 'good value for cost,' emphasizing satisfaction with the service quality relative to the investment. Overall sentiment reflects a strong appreciation for the balance of cost and quality, although one review suggested that pricing could be improved.
Read All Reviews

Was this helpful?

View projects from:

Vietnam (3) United States (3) Belgium (1) Germany (1)

Was this helpful?
View Profile
Pure Moderation

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Hoang Mai, Vietnam

Services provided

18% Customer Service Outsourcing

22% Call Center Services

20% Application Testing +3 services

20% Back Office Outsourcing

10% Mobile App Development

10% Web Design

Pure Moderation is a Customer Service Outsourcing company. Launched in 2006, the agency focuses on Customer Service Outsourcing and Call Center Services.
Read more

View Profile
Away Digital Teams

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

District 7, Vietnam

Services provided

10% Customer Service Outsourcing

20% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +5 services

15% IT Staff Augmentation

10% Call Center Services

10% HR Consulting

10% HR Outsourcing

10% Web Development

Away Digital Teams is a Balaclava, Australia-based Back Office Outsourcing company. Established in 2016, the team offers Back Office Outsourcing and IT staff augmentation.
Read more

District 7, Vietnam

1489 Đường Nguyễn Văn Linh
District 7, Vietnam 1489
401 - 500

See All Locations (2)

Was this helpful?

View Profile
Bellsystem24-HoaSao

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

Ha Noi, Vietnam

Services provided

46% Customer Service Outsourcing

30% Back Office Outsourcing

24% Call Center Services

Customer Service Outsourcing company Bellsystem24-HoaSao is headquartered in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. Their services include Customer Service Outsourcing and Back Office
Read more

View Profile
THIENTU CO.,LTD

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Ho Chi Minh, Vietnam

Services provided

27% Customer Service Outsourcing

28% Call Center Services

15% Back Office Outsourcing +4 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Strategy Consulting

5% HR Consulting

5% Recruiting

THIENTU CO.,LTD is a large Ho Chi Minh, Vietnam-based phone answering service. The team provides Call Center Services and Customer Service Outsourcing.
Read more

View Profile
IT-Communications Vietnam Co., Ltd

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Ho Chi Minh City, Vietnam

Services provided

22% Customer Service Outsourcing

33% Call Center Services

15% Digital Strategy +4 services

10% Advertising

10% Direct Marketing

5% Branding

5% Market Research

IT-Communications Vietnam Co., Ltd is a midsize call center company. They provide Call Center Services and Customer Service Outsourcing and were launched in 2014.
Read more

View Profile
Leap Steam

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Hanoi, Vietnam

Services provided

50% Customer Service Outsourcing

50% Content Moderation Services

Headquartered in Hanoi, Vietnam, Leap Steam is a Customer Service Outsourcing and Content Moderation Services company. They offer Customer Service Outsourcing and Content Moderation Services.
Read more

View Profile
TECH JDI

Not yet reviewed

$25,000+

$50 - $99 / hr

10 - 49

Ho Chi Minh City, Vietnam

Services provided

30% Customer Service Outsourcing

30% Custom Software Development

25% IT Managed Services +1 service

15% Other Application Development

Software development company TECH JDI is in Ho Chi Minh City, Vietnam. They focus on Custom Software Development and Customer Service Outsourcing and were established in 2016.
Read more

View Profile
Civil Engineering & CAD Drafting Services

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Ho Chi Minh, Vietnam

Services provided

15% Customer Service Outsourcing

35% Architectural Design

35% Engineering +1 service

15% Commercial Development

Founded in 2019, Civil Engineering & CAD Drafting Services is a midsize Architectural Design company in Ho Chi Minh, Vietnam. Their team specializes in Architectural Design and Engineering.
Read more

View Profile
CallUS Call Center

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Ho Chi Minh City, Vietnam

Services provided

30% Customer Service Outsourcing

70% Call Center Services

CallUS Call Center is a call center service headquartered in Ho Chi Minh City, Vietnam. Their services include Call Center Services and Customer Service Outsourcing.
Read more

View Profile
PSCD Ltd.

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

PSCD Ltd., Vietnam

Services provided

10% Customer Service Outsourcing

45% Mobile App Development

45% Web Development

PSCD Ltd. Is a website development company. The team offers Web Development and Mobile App Development, and the firm is headquartered in PSCD Ltd., Vietnam.
Read more

View Profile
Tobpos Vietnam

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Long Bien, Vietnam

Services provided

10% Customer Service Outsourcing

20% Back Office Outsourcing

15% Translation +6 services

10% Call Center Services

10% HR Consulting

10% Sales Outsourcing

10% Staffing

10% Transcription

5% Recruiting

Tobpos Vietnam is a Back Office Outsourcing company. Their midsize team is based in Long Bien, Vietnam. Their services include Back Office Outsourcing and Translation.
Read more

View Profile
P.A Việt Nam

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Hồ Chí Minh, Vietnam

Services provided

30% Customer Service Outsourcing

70% Call Center Services

P.A Việt Nam is a phone answering service based in Hồ Chí Minh, Vietnam and Hà Nội, Vietnam. They specialize in Call Center Services and Customer Service Outsourcing.
Read more

View Profile
South Telecom

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ho Chi Minh City, Vietnam

Services provided

20% Customer Service Outsourcing

50% Call Center Services

30% CRM Consulting and SI

Launched in 2015, South Telecom is a call center company. The team focuses on Call Center Services and CRM consulting and SI.
Read more

View Profile
Swivelt

5.0 2 reviews

$100,000+

Undisclosed

10 - 49

Ho Chi Minh City, Vietnam

Services provided

30% Customer Service Outsourcing

30% Sales Outsourcing

20% Back Office Outsourcing +2 services

10% Pay Per Click

10% Search Engine Optimization

Swivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.

See all 2 projects
Reviews mention Understands their clients' needs
Clients express a strong sentiment that Swivelt effectively understands their needs. One client highlighted the project manager's friendly communication and ability to grasp requirements, which facilitated a successful B2B marketing initiative that significantly increased brand awareness and generated leads within a short timeframe. Overall, feedback indicates high satisfaction with Swivelt's attentiveness and responsiveness to client objectives.

B2B Marketing for IT Software

5.0 Oct 28, 2020

The project manager assigned to us was very friendly and easy to communicate with us and understand all the requirements.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Swivelt has demonstrated strong capabilities in the Software and Information Technology industries, with notable success in B2B marketing and CRM tool development. Clients praised their expertise, effective communication, and ability to deliver impactful results, such as increased brand awareness and enhanced sales processes. Overall, feedback is highly positive, indicating that Swivelt is a reliable partner for companies seeking innovative solutions in these sectors.
Read All Reviews

Select Industry to see insights

Software Information technology

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients have praised Swivelt for delivering excellent value for money, noting their impactful results in a short timeframe. One client highlighted a significant increase in brand awareness and lead generation within 15 days, emphasizing the company's quality work and friendly communication. Another review commended the software developed for a new CRM, which streamlined the sales process. Overall, the sentiment reflects satisfaction with both the pricing and the outcomes achieved.
Read All Reviews

Was this helpful?

Ho Chi Minh City, Vietnam

Level 3, ACM Building, 96 Cao ThangStreet, Ward 4, Dist 3
Ho Chi Minh City, Vietnam NA
10 - 15

See All Locations (16)

Was this helpful?
View Profile
MP Telecom

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Ha Noi, Vietnam

Services provided

55% Customer Service Outsourcing

30% Recruiting

15% Call Center Services

MP Telecom, a Customer Service Outsourcing company, was established in 2002. The large team offers Customer Service Outsourcing and Recruiting.
Read more

View Profile
NMS Callcenter

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Ha Noi, Vietnam

Services provided

15% Customer Service Outsourcing

40% Back Office Outsourcing

30% IT Managed Services +1 service

15% Call Center Services

NMS Callcenter is a Back Office Outsourcing company. Headquartered in Ha Noi, Vietnam, the agency provides Back Office Outsourcing and IT managed services.
Read more

View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Top Customer Support Services in Vietnam

List of the Top Vietnam Customer Support Companies

Reviews mention Easy to work with

Outsourced Accounting & Content Writing for IT Services Firm

Accounting Services for Marketing & Venture Capital Firm

Scaling & QA Services for Media Company

Call Center Services for Gaming Company

CX Outsourcing for Financial Services Firm

Average Project Cost Breakdown

What Clients Have Said

Reviews mention High-quality work

Customer Service Outsourcing for Parking Software Company

Centralization Process & Outsourcing Svcs for Treatment Firm

Customer Service Team for Lifestyle Brand

Image Annotation for Computer Vision Software

Customer Support for Lifestyle Product Supplier

Customer Service Outsourcing for Parking Software Company

Helpware CX is very responsive

Reviews mention Adaptable

Call Center Services for Software Company

Annotation Service for Speech Assistive Technology Startup

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Proactive

Web & Mobile App Dev for IT Solutions Company

Mobile App Development & UX/UI Design for Gift Platform

SEO, Web UX/UI Design & Dev for Mktg & Technology Agency

Web Development & Design for Hotel Company

Reviewed 2 times in the past 6 months

Industry Experience

Select Industry to see insights

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 26 times in the past 6 months

Industry Experience

Select Industry to see insights

Top Customer Service is very responsive

Customer Service Outsourcing for Insurance Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention High-quality work

IT Staff Augmentation for Digital Agency

Recruitment Services for AI Solutions Company

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Hard working

Report Outsourcing for Due Diligence Firm

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Understands their clients' needs

B2B Marketing for IT Software

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Tell us what you need — we’ll match you with top agencies in minutes.

Why Trust Clutch

List of the Top 4 Vietnam Customer Support Companies