Fresa Technologies

BACKGROUND

Please describe your company and position.

I am the Accounts of PROEX FREIGHT BROKER L.L.C

Describe what your company does in a single sentence.

Fresa Gold is a cloud-based freight forwarding and logistics management software that streamlines shipment tracking, documentation, invoicing, and financial operations for freight forwarders, NVOCCs, and logistics companies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• We hired Fresa Technologies to automate and streamline our freight forwarding operations, improve shipment tracking, and enhance documentation and invoicing processes. Our goal was to reduce manual errors, improve operational efficiency, ensure compliance, and provide better visibility into logistics, enabling seamless coordination between teams, clients, and stakeholders in real time.

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Fresa Technologies implemented Fresa Gold to automate shipment tracking, invoicing, and documentation for seamless freight management. Key deliverables included a cloud-based platform, real-time reporting, financial integration, CRM tools, and compliance support. They also provided system customization, user training, and ongoing support to enhance efficiency and operational transparency.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The implementation of Fresa Gold resulted in a 40% reduction in manual errors, a 30% improvement in operational efficiency, and a 50% faster invoicing process. Real-time shipment tracking enhanced customer satisfaction, while automated reporting streamlined financial management, allowing for better decision-making and overall business growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fresa Technologies demonstrates excellent project management, delivering key modules on time per the agreed schedule. They were responsive to our needs, providing timely updates and addressing any concerns promptly. Their team was proactive in resolving issues and ensured a smooth implementation process, meeting our requirements effectively.

What was your primary form of communication with Fresa Technologies?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Fresa Technologies was their deep industry expertise and the seamless integration of their cloud-based solution with our existing operations. Their ability to customize the platform to our specific needs, coupled with responsive customer support, made them a standout partner for optimizing freight management.

Are there any areas for improvement or something Fresa Technologies could have done differently?

Fresa Technologies could improve system speed, as occasional lags affected workflow efficiency. Offering more flexibility in customization options and a more intuitive user interface could enhance the overall experience. Additionally, faster resolution of complex technical issues and providing more detailed training resources would further optimize the user experience.

BACKGROUND

Please describe your company and position.

I am the Accounts of fast transport carrier pvt ltd

Describe what your company does in a single sentence.

Fast Transport Carrier Pvt Ltd provides reliable and efficient freight forwarding, logistics, and transportation services to ensure seamless cargo movement across domestic and international markets.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• We hired Fresa Technologies to streamline our freight forwarding operations, enhance shipment tracking, automate documentation, and improve invoicing accuracy. Our goal was to optimize workflow efficiency, reduce manual errors, and ensure better coordination between teams and clients through a cloud-based platform, enabling seamless logistics management and business growth.

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Fast Transport Carrier Pvt Ltd engaged Fresa Technologies to implement a cloud-based freight forwarding solution to enhance operational efficiency, automate workflows, and improve customer service

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The implementation of Fresa Technologies resulted in a 40% reduction in manual data entry errors, a 30% increase in operational efficiency, and faster invoicing with a 50% improvement in processing time. Real-time shipment tracking enhanced customer satisfaction, while automated reporting streamlined financial and compliance management, ensuring better decision-making.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fresa Technologies demonstrated effective project management with a structured implementation approach. They adhered to timelines and delivered key modules as scheduled. Their team was responsive to our needs, addressing queries promptly and providing necessary customizations. While minor delays occurred in complex integrations, their proactive support ensured smooth deployment and minimal disruptions.

What was your primary form of communication with Fresa Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Fresa Technologies was their deep industry expertise and commitment to customer satisfaction. Their cloud-based freight forwarding solution was highly tailored to our needs, offering automation and real-time tracking. Their responsive support team and willingness to customize features make them stand out as a reliable technology partner.

Are there any areas for improvement or something Fresa Technologies could have done differently?

While Fresa Technologies provided a robust solution, there are areas for improvement. The system occasionally experiences minor lags, which can slow down operations. More flexibility in customization options would enhance user experience. Additionally, faster resolution of complex technical issues and more comprehensive training resources would further improve overall service efficiency.

UPDATED REVIEW

This review was published on February 11, 2025. 

Yogesh Yogesh
Accounts, FAST TRANSPORT CARRIER PVT. LTD.
Logistics & Supply Chain
Pune, India
1-10
Sep 2024 - Ongoing
$10,000 to $49,999
Verified

Project summary
Fresa Technologies has developed a cloud-based ERP solution for a logistics and freight transportation company. The team's goal is to streamline operations and improve client and freight management.

Feedback summary
Fresa Technologies' work has helped the client achieve a 100% success rate in audit and reporting accuracy. The team is highly responsive to the client's needs, addressing queries and feedback promptly. Overall, their understanding of the logistics and freight-forwarding industry stands out.

BACKGROUND

Please describe your company and position.

I am the Accounts of FAST TRANSPORT CARRIER PVT. LTD.

Describe what your company does in a single sentence.

Fast Transport specializes in providing reliable, efficient, and timely logistics and freight transportation solutions to meet diverse customer needs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• We hired Fresa Technologies to streamline our logistics operations, enhance efficiency through cloud-based ERP solutions, and improve overall client and freight management to achieve seamless coordination and scalability in our business.

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

Other

Describe the scope of work in detail. Please include a summary of key deliverables.

Describe the scope of work in detail. Please include a summary of key deliverables.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved compliance with industry regulations, with a 100% success rate in audit and reporting accuracy.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fresa’s team was highly responsive to our needs, addressing queries and feedback promptly

What was your primary form of communication with Fresa Technologies?

In-Person Meeting

What did you find most impressive or unique about this company?

Fresa Technologies has a deep understanding of the logistics and freight-forwarding industry, which allowed them to provide tailored solutions that addressed our specific operational challenges.

Are there any areas for improvement or something Fresa Technologies could have done differently?

Providing more detailed user manuals or interactive guides for the ERP system would make it easier for users to reference specific functionalities post-training.

STAR RATINGS
Overall rating: 5
Quality: 5
Cost: 5
Schedule: 5
Willing to refer: 5

BACKGROUND

Please describe your company and position.

I am the Accounts of Solvit global

Describe what your company does in a single sentence.

 specializes in providing comprehensive logistics solutions, including transportation, warehousing, and supply chain management services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• Automate and manage end-to-end freight forwarding processes, including booking, documentation, and tracking.

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included implementing Fresa Gold for managing freight forwarding operations, automating documentation, and streamlining financial transactions. Key deliverables were real-time shipment tracking, EDI integration for customs clearance, customized financial reports, cloud-based access for remote management, and comprehensive training and support for seamless onboarding and user adoption.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes included a 30% reduction in manual processing time, improved accuracy in invoicing and financial reports, and real-time visibility into shipment status. Customer satisfaction increased due to transparent communication, while operational efficiency improved with automated workflows, leading to faster decision-making and enhanced overall productivity in logistics

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fresa Technologies demonstrated excellent project management, consistently delivering items on time. They maintained clear communication, provided regular updates, and quickly adapted to changing requirements. Their team was highly responsive to our needs, offering effective solutions and proactive support, ensuring a smooth implementation and successful project completion without delays.

What was your primary form of communication with Fresa Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

Fresa Technologies stands out for its deep industry expertise in freight forwarding and logistics. Their user-friendly solutions are tailored to real-world challenges, ensuring seamless operations. Their proactive customer support, commitment to continuous improvement, and ability to customize features as per business needs make them a unique and reliable technology partner.

Are there any areas for improvement or something Fresa Technologies could have done differently?

-

BACKGROUND

Please describe your company and position.

I am the Operations of SEIRA LOGISTICS

Describe what your company does in a single sentence.

Seira Logistics is a company specializing in providing comprehensive freight forwarding and logistics solutions to streamline global supply chain operations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• Implement an integrated software solution to simplify and automate freight forwarding workflows, reducing manual effort and minimizing errors.

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Deploy and configure the Fresa Gold or Fresa XPress software tailored to the client’s specific logistics needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

This scope of work covers the major functions typically implemented for clients by Fresa Technologies, with key deliverables to ensure successful adoption of the platform and long-term operational efficiency.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fresa Technologies typically initiates projects with a structured plan, breaking down the project into clear phases: discovery, configuration, testing, and deployment. Their approach often includes setting milestones and delivery schedules, ensuring that each phase has defined objectives and timelines.

What was your primary form of communication with Fresa Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

Fresa Technologies has a reputation for adhering to agreed timelines for key deliverables, including initial setup, module configuration, and testing phases. While project timelines can vary depending on customization and complexity, their team generally stays on track, providing regular updates and adjusting schedules if unexpected issues arise.

Are there any areas for improvement or something Fresa Technologies could have done differently?

 Fresa’s project management team places a strong emphasis on listening to client feedback, making adjustments based on evolving needs or new priorities. They are known for being adaptable, with a collaborative approach that ensures the client’s requirements are met. This includes accommodating changes, addressing concerns, and providing timely resolutions to issues.

BACKGROUND

Please describe your company and position.

I am the Accounts of PEARL OCEAN SHIPPING SERVICES WLL

Describe what your company does in a single sentence.

Pearl Ocean Shipping Services WLL specializes in providing comprehensive logistics and shipping solutions, including freight forwarding, customs clearance, and supply chain management services, to facilitate efficient global trade.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• To enhance the efficiency of our logistics processes by automating key tasks, reducing manual effort, and minimizing errors in freight management.

SOLUTION

How did you find Fresa Technologies?

• Online Search
• Clutch Site

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

integrating Fresa Technologies’ software with existing Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems for seamless data exchange.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The average time taken to process shipments decreased by 30%, thanks to streamlined workflows and automation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was broken down into clearly defined phases, each with specific milestones and deliverables. This structure allowed for easy tracking of progress and ensured that all team members were aligned with project goals.

What was your primary form of communication with Fresa Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

Fresa Technologies places a strong emphasis on understanding and addressing the specific needs of its clients. Their commitment to providing tailored solutions demonstrates a genuine interest in customer satisfaction, fostering long-term partnerships.

Are there any areas for improvement or something Fresa Technologies could have done differently?

While Fresa Gold offers robust functionalities, feedback suggests that the user interface could be more intuitive and user-friendly. Streamlining the navigation and simplifying the design could improve user experience and reduce the learning curve for new users.

BACKGROUND

Please describe your company and position.

I am the Accounts of globeline shipping services pvt ltd

Describe what your company does in a single sentence.

It specializes in providing comprehensive and reliable logistics and freight forwarding solutions to streamline global shipping operations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• Fresa Technologies was hired to streamline and optimize Globeline Shipping Services' logistics operations by providing an integrated platform that enhances:
  • shipment tracking
  • documentation management
  • invoicing
  • overall operational efficiency
• allowing the company to better manage its freight forwarding processes and improve customer satisfaction.

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Fresa Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Deploy Fresa Gold to manage and optimize all logistics and freight forwarding operations with advanced features.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measure the decrease in time required to complete key processes, such as:

• shipment tracking
• documentation handling
• invoicing.

For instance, if Fresa Gold reduces the time to process a shipment from 3 hours to 1 hour, this indicates a significant efficiency gain.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fresa Technologies demonstrated strong project management by consistently meeting deadlines for the delivery of key milestones. For example, the setup and configuration of the Fresa Gold system were completed on schedule, and any major deliverables, such as data migration and system integration, were delivered within the agreed timelines.

What was your primary form of communication with Fresa Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

Fresa Technologies offers a highly integrated and feature-rich platform, such as Fresa Gold, that addresses a wide range of logistics and freight forwarding needs. This comprehensive approach ensures that all aspects of operations—from shipment tracking to financial management

Are there any areas for improvement or something Fresa Technologies could have done differently?

Although Fresa Gold offers significant customization, further enhancements could include more granular control over workflows and additional options for tailoring reports and dashboards. This would better accommodate companies with highly specific or complex needs.

BACKGROUND

Please describe your company and position.

I am the Accounts of FREYER INTERNATIONAL LOGISTICS PVT LTD

Describe what your company does in a single sentence.

specializes in providing comprehensive freight forwarding and supply chain solutions, ensuring efficient and reliable transportation of goods across global markets.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• Automate and simplify freight forwarding processes to improve efficiency and reduce manual errors.

SOLUTION

How did you find Fresa Technologies?

• Online Search
• Other

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Deploy Fresa Gold within our organization and integrate it with existing systems such as accounting software and CRM platforms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reduction in the time spent on manual processes and administrative tasks.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fresa Technologies demonstrated a strong commitment to project timelines. Key deliverables were consistently delivered on or ahead of schedule, with any potential delays communicated proactively. 

What was your primary form of communication with Fresa Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

Fresa Technologies maintained open and proactive communication throughout the project. They were responsive to our inquiries and feedback, addressing any issues or concerns promptly. For example, when we requested additional customization features, they quickly assessed our needs and implemented the changes efficiently.

Are there any areas for improvement or something Fresa Technologies could have done differently?

The team demonstrated flexibility in accommodating our evolving requirements. As the project progressed, we identified additional needs or modifications, and Fresa Technologies adapted their approach to meet requests without significant disruption.

BACKGROUND

Please describe your company and position.

I am the Accounts of NOK SHIPPING LINE LLC

Describe what your company does in a single sentence.

Fresa Technologies specializes in developing software solutions tailored for logistics and freight forwarding companies. This includes features such as shipment tracking, documentation management, customs compliance, and more.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• Before finalizing any agreement, ensure that you have a clear understanding of the terms and conditions, including payment terms, deliverables, and any support or maintenance services offered.

SOLUTION

How did you find Fresa Technologies?

Other

Why did you select Fresa Technologies over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned
• Other

How many teammates from Fresa Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Once you are satisfied with the terms, finalize the contract with Fresa Technologies. This may involve legal review and negotiation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We worked closely with Fresa Technologies during the implementation phase. We maintain open communication to address any issues or changes that may arise.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Once you are satisfied with the terms, finalize the contract with Fresa Technologies. This may involve legal review and negotiation.

What was your primary form of communication with Fresa Technologies?

Virtual Meeting

What did you find most impressive or unique about this company?

Clearly define the goals and objectives you want to achieve with the help of Fresa Technologies. Identify specific challenges or areas where you need their expertise.

Are there any areas for improvement or something Fresa Technologies could have done differently?

Review the proposals provided by Fresa Technologies. Consider factors such as cost, timeline, scalability, and the ability to meet your project requirements.

BACKGROUND

Please describe your company and position.

I am the Accountant of AL MATAAR LOGISTICS SERVICES L.L.C

Describe what your company does in a single sentence.

Our company specializes in freight forwarding and logistics services, ensuring smooth and efficient global cargo movement.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

Fresa Technologies to streamline our freight forwarding operations, improve data accuracy, and enhance overall workflow efficiency through automation and centralized management

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Fresa Technologies delivered complete software implementation, onboarding, and user training, along with consistent technical support to ensure seamless system performance

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The implementation of Fresa Technologies resulted in improved operational efficiency, with a significant reduction in manual processing time and errors. We achieved faster shipment tracking, streamlined documentation, and enhanced reporting accuracy, leading to measurable improvements in overall productivity and customer satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fresa Technologies demonstrated excellent project management throughout the engagement. All deliverables were completed on time, and the team proactively communicated progress at each stage. They were highly responsive to our requirements, quickly addressing any concerns and providing effective solutions, ensuring a smooth and successful implementation

What was your primary form of communication with Fresa Technologies?

Virtual Meeting

What did you find most impressive or unique about this company?

Fresa Technologies is their combination of deep industry expertise, user-friendly technology, and exceptional customer support. Their team not only delivers robust software solutions but also ensures that clients are guided and supported at every step, making the implementation process smooth and effective.

Are there any areas for improvement or something Fresa Technologies could have done differently?

Fresa Technologies provided excellent service overall, a few areas could be further enhanced. Simplifying navigation in certain modules and reducing the number of steps for complex processes could improve usability for new users. Additionally, optimizing system performance during heavy data handling would further enhance efficiency.

BACKGROUND

Please describe your company and position.

I am the Accounts of GOODWILL LOGISTICS PRIVATE LIMITED

Describe what your company does in a single sentence.

Our company provides complete logistics and freight forwarding services, handling both export and import operations efficiently

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• We chose Fresa Technologies to streamline our logistics operations, manage accounts and documentation in one system, and improve overall efficiency with accurate reports and automated processes.

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Fresa Gold across our operations, accounts, and documentation departments. Key deliverables covered job creation and tracking, invoice and payment management, GST and VAT reports, outstanding and profitability reports, and integration of the AI chatbot for instant support. The system helps us monitor end-to-end logistics activities efficiently and ensures accurate, real-time data handling

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Fresa Gold, our workflow became faster and more organized. We achieved better accuracy in accounts and reports, reduced manual errors, and improved tracking of shipments and outstanding details. The system also saved time in daily operations and enhanced team productivity through automation and real-time data access

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fresa Technologies demonstrated excellent project management throughout the implementation. They delivered all modules on time and ensured smooth setup and training. Their team was very responsive to our needs, provided clear guidance, and offered quick solutions whenever we raised queries or required support.

What was your primary form of communication with Fresa Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

Fresa Technologies is their strong customer support and continuous system improvements. Their AI chatbot feature and user-friendly interface make daily operations easier, and their team always ensures quick responses and effective solutions to any issues

Are there any areas for improvement or something Fresa Technologies could have done differently?

Overall, the system works very well, but a few areas could be improved. Sometimes the application runs a bit slow during peak hours, and adding an edit option after posting entries or vouchers would make it even more convenient for users.