Custom Software Development for Logistics & Supply Chain
- Custom Software Development
- $10,000 to $49,999
- Jan. 2023 - Ongoing
- Quality
- 5.0
- Schedule
- 4.0
- Cost
- 4.5
- Willing to Refer
- 5.0
"Fresa Technologies offers excellent service and a reliable product."
- Other industries
- Ghana
- 1-10 Employees
- Online Review
- Verified
Fresa Technologies has implemented an end-to-end ERP solution for a logistics and freight forwarding company. The solution needs to be tailored to the client's logistics operations and accounting workflows.
Fresa Technologies has helped the client reduce manual work by 40% through the automation of job entries, invoicing, and documentation processes. The team has shown strong project management, maintained a clear timeline, and communicated milestones effectively. This has pleased the client. This review is an update by the client company. The original content is located below the new review.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the operations of AFIC LOGISTICS GHANA LIMITED
Describe what your company does in a single sentence.
Our company specializes in freight forwarding and logistics services, providing end-to-end solutions for global cargo movement.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Fresa Technologies to accomplish?
- Fresa Technologies to streamline our freight forwarding operations, improve documentation accuracy, automate routine processes, and gain better visibility and control over our logistics and accounting workflows.
SOLUTION
How did you find Fresa Technologies?
Online Search
Why did you select Fresa Technologies over others?
High ratings
How many teammates from Fresa Technologies were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Fresa Technologies was engaged to implement an end-to-end ERP solution tailored for our freight forwarding and logistics operations.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Improved Efficiency We observed a 40% reduction in manual work through automation of job entries, invoicing, and documentation processes.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Fresa Technologies demonstrated strong project management throughout the implementation. They maintained a clear timeline, communicated milestones effectively, and delivered key components on schedule.
What was your primary form of communication with Fresa Technologies?
Virtual Meeting
What did you find most impressive or unique about this company?
freight forwarding industry and ability to tailor their software precisely to our operational needs stood out the most.
Are there any areas for improvement or something Fresa Technologies could have done differently?
Fresa Technologies offers excellent service and a reliable product, there is room for improvement in system speed during peak usage times.
UPDATED REVIEW
This review was published on June 3, 2025.
Sundhar Sundhar
Accountant, AFIC LOGISTICS GHANA LIMITED
Logistics & Supply Chain
Ghana
11-50
Jan 2020 - Ongoing
$10,000 to $49,999
Verified
Project summary
Fresa Technologies has built a cloud-based freight forwarding software for a logistics company. The solution automates shipment booking, tracking, documentation, and billing processes to optimize operations.
Feedback summary
Fresa Technologies has delivered the project on time, accelerating the client's shipment booking and documentation processes by 30%. The team communicates clearly and promptly addresses the client's concerns. Their expertise in the freight forwarding industry and commitment to innovation stand out.
BACKGROUND
Please describe your company and position.
I am the Accountant of AFIC LOGISTICS GHANA LIMITED
Describe what your company does in a single sentence.
providing efficient freight forwarding and logistics services, ensuring smooth and timely movement of goods worldwide.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Fresa Technologies to accomplish?
- Fresa Technologies to automate and streamline our freight forwarding processes, improve shipment tracking accuracy, and enhance overall client communication and operational efficiency.
SOLUTION
How did you find Fresa Technologies?
Online Search
Why did you select Fresa Technologies over others?
High ratings
How many teammates from Fresa Technologies were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Fresa Technologies’ cloud-based freight forwarding software to optimize logistics operations. The focus was on automating shipment booking, tracking, documentation, and billing processes to increase accuracy and efficiency.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Shipment booking and documentation processes were accelerated by 30%, enabling faster turnaround.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Fresa Technologies demonstrated effective project management by consistently delivering milestones and key deliverables on schedule. They maintained clear and timely communication throughout the process, promptly addressing any concerns or changes.
What was your primary form of communication with Fresa Technologies?
Virtual Meeting
What did you find most impressive or unique about this company?
Fresa Technologies is their deep expertise in the freight forwarding industry combined with their commitment to delivering a highly customizable and user-friendly software solution. Their proactive customer support and continuous innovation truly set them apart.
Are there any areas for improvement or something Fresa Technologies could have done differently?
Improvement could be enhancing the onboarding process with more detailed and interactive training materials, especially for new users unfamiliar with logistics software.
STAR RATINGS:
Overall rating: 5
Quality: 4
Cost: 4
Schedule: 4
Willing to refer: 5
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This review was published on March 22, 2025.
Kavin Kavin
Accountant, Afic Logistics Ghana Limited
Logistics & Supply Chain
Ghana
1-10
Jan 2019 - Ongoing
Less than $10,000
Verified
Project summary
Fresa Technologies provides ERP implementation and customization services for a logistics company. The team has set up and configured Fresa Gold to match the client's business processes.
Feedback summary
Thanks to Fresa Technologies' efforts, the client has increased efficiency and reduced manual workload by 40%, saving time and improving accuracy. The team has delivered on time and communicated promptly. Moreover, their deep industry expertise in freight forwarding and logistics is impressive.
BACKGROUND
Please describe your company and position.
I am the accountant of Afic Logistics Ghana Limited.
Describe what your company does in a single sentence.
freight forwarding and logistics solutions
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Fresa Technologies to accomplish?
- resa Technologies to streamline our freight forwarding and logistics operations by implementing an efficient ERP solution that automates documentation, enhances shipment tracking, simplifies accounting, and improves overall workflow efficiency.
SOLUTION
How did you find Fresa Technologies?
Online Search
Why did you select Fresa Technologies over others?
- High ratings
- Other
How many teammates from Fresa Technologies were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
ERP Implementation & Customization
Setup and configuration of Fresa Gold to match our business processes.
Customization of modules, including shipment tracking, accounting, and customer management.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Increased Efficiency Automation of shipment tracking, documentation, and invoicing has reduced manual workload by 40%, saving time and improving accuracy.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Timely Delivery: They adhered to the project timeline, ensuring that key deliverables—such as system setup, data migration, and training—were completed on schedule. Any minor delays were communicated promptly with clear justifications.
What was your primary form of communication with Fresa Technologies?
In-Person Meeting
What did you find most impressive or unique about this company?
Fresa Technologies is their deep industry expertise in freight forwarding and logistics. Unlike generic ERP providers, Fresa Technologies offers a specialized solution tailored to the logistics industry.
Are there any areas for improvement or something Fresa Technologies could have done differently?
User Interface (UI) Enhancements The system is functional but could benefit from a more modern and intuitive design to improve user experience.
STAR RATINGS:
Overall rating: 4
Quality: 4
Cost: 3
Schedule: 5
Willing to refer: 4
RATINGS
-
Quality
5.0Service & Deliverables
-
Schedule
4.0On time / deadlines
-
Cost
4.5Value / within estimates
-
Willing to Refer
5.0NPS