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ExpertCallers

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Delivering Value to Every Interaction

ExpertCallers is a global provider of customer relationship management and contact center solutions, helping businesses build meaningful customer interactions and long-term loyalty. A division of Flatworld Solutions, the company has been delivering process-driven, scalable support services since 2002.

  • Min project size
    $1,000+
  • Hourly rate
    < $25 / hr
  • Employees
    250 - 999
  • Year founded
    Founded 2002

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    Pricing Snapshot

    Min. project size $1,000+
    Avg. hourly rate < $25 /hr
    Rating for cost 4.8 /5

    What Clients Have Said

    ExpertCallers offers competitive pricing with good value for cost, as noted by multiple clients. Their services, which include call center support and lead generation, effectively improve customer engagement and conversion rates, often leading to significant business growth.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    < $49,999 based on 31 reviews
    < $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000
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    ExpertCallers Review Insights

    Overall Review Rating

    4.7
    • Quality 4.7
    • Schedule 4.7
    • Cost 4.8
    • Willing to Refer 4.7

    Top Mentions

    Review Highlights

    • Areas for Improvement in Reporting

      While overall service was highly rated, some clients suggested improvements in reporting and analytics. More detailed and customized reports could enhance visibility and strategic decision-making.

    • Consistent Quality and Performance

      ExpertCallers maintained consistent quality in service delivery, with clients noting no significant differences between their own teams and ExpertCallers in terms of service quality and customer satisfaction.

    • Seamless Integration with Client Operations

      ExpertCallers smoothly integrated with clients' operations, becoming an extension of their teams. This seamless integration allowed clients to focus on core business activities while ensuring excellent customer service.

    • Enhanced Customer Communication

      ExpertCallers improved response times, reduced missed calls, and increased client engagement. Clients noted significant enhancements in communication, which positively impacted lead conversion and customer satisfaction. Their team was professional and responsive.

    • Strong Project Management

      Clients praised ExpertCallers for their organized and reliable project management. Tasks were delivered on time, and the team communicated clearly and regularly, adapting quickly to changing needs and feedback.

    • Impressive Business Growth Results

      Several clients experienced significant business growth, with some reporting increases of up to 40% in bookings and conversions. ExpertCallers' support directly contributed to these results, boosting revenue and operational efficiency.

    ExpertCallers Reviews

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    Call Center Services for Tree Services Company

    • Back Office Outsourcing Call Center Services Customer Service Outsourcing
    • $10,000 to $49,999
    • Aug. - Dec. 2025
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    4.5

    "Their ability to handle customer communication professionally and reliably stood out."

    Feb 25, 2026
    Director, ABA Tree Services
    Jack Paul
    Verified
    • Business services
    • Central - USA
    • 51-200 Employees
    • Online Review
    • Verified

    ExpertCallers provided call center services for a tree services company. The team handled inbound and outbound calls, followed up with clients, scheduled appointments, and recorded interactions.

    Showing 31-31 of 31 Reviews

    Our Story

    ExpertCallers brings forth scalable, process-centric call center operations focused on customer retention. The vision is to be a trusted global delivery partner delivering measurable outcomes to our clients. Our processes are Lean Six Sigma powered offering continuous improvement, data-driven decisions, and structured AI-assisted workflows with a human-in-the loop approach.

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

    Learn More
    Verified Client Reviews
    27
    Overall Review Rating
    4.7
    Source
    Clutch
    Last Updated
    May 12, 2026

    Business Entity

    Business Entity Name Expertcallers Solutions Private Limited
    Source Government of India Ministry of Corporate Affairs
    Jurisdiction of Formation India
    Date of Formation October 16, 2015
    Status Active
    Last Updated March 31, 2026
    ID U72200KA2015PTC083468

    Credit Report Results

    International Credit Risk Assessment Moderate Risk
    Source Creditsafe
    Last Updated April 5, 2026
    Learn More About The Clutch Verification Process

    Contact ExpertCallers

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