Brickwork India founded in 2005 is a global leader in providing Admin and Business Support assistance. Brickwork has experience in supporting diverse clientele ranging from Fortune 500 companies, Mid-size companies, Start-ups and busy CXOs from across 179 countries. With a strong focus on Business innovation, Customer excellence, and People practices, Brickwork has received numerous awards, including the “Great Place to Work”, “Customer Obsession” award recognised by CII, and has also received extensive media attention through more than 100 publications including the 2 New York Times bestsellers, “The World is Flat” by Thomas Friedman and "The Four-Hour Work Week" by Tim Ferriss.
Why choose Brickwork?
We are also the first Indian Virtual Business Support company with an ISO 27001:2022 certification for data security.
ISO 27001:2022 certified for data privacy and confidentiality
Certified by WEConnect International as a Woman-owned Business Enterprise (WBE), certified by WEConnect International, USA. d by WE Connect International as a woman-owned enterprise
350+ team strength supporting global leaders in English, across different time zones.
Over 12,000 happy clients across different time zones, languages and cultural variables.
Highest-level of professionalism and client service translating into the best in-class experience to organizations worldwide
Flexible Engagement models that give our clients the ability to choose according to their project and budgets.
Providing one-stop shop business support services, right from admin tasks to IT, business intelligence, bookkeeping, and digital marketing.
Brickwork India Pvt Ltd offers competitive pricing with project costs ranging from $7,000 to $300,000, catering to various client sizes and needs. Clients appreciate their professionalism, timely delivery, and effective communication, suggesting good value for the cost.
One client suggested that Brickwork India Pvt Ltd could improve by proactively suggesting enhancements and improvements without waiting for client requests.
Effective Workflow and Communication
Clients appreciated the effective workflow and constant accessibility of Brickwork India Pvt Ltd. Regular meetings and clear summaries of next steps enhanced clarity and project management.
Professional Website Design
Multiple clients praised Brickwork India Pvt Ltd for delivering professional-looking websites that were well-received by colleagues and customers. Their technical expertise in web design was evident in the final product.
Positive Feedback on Web Development
Clients reported positive feedback on the simplicity and functionality of websites developed by Brickwork India Pvt Ltd. Their ability to meet client expectations was noted.
Solid Project Management
Clients were impressed with Brickwork India Pvt Ltd's project management capabilities, highlighting their use of communication tools like Microsoft Teams, Zoom, and email for effective collaboration.
High Client Satisfaction
Clients expressed high satisfaction with the outcomes of their engagements with Brickwork India Pvt Ltd, noting that their services helped elevate their organizations.
Other IT Consulting and SIUX/UI DesignWeb Development
$200,000 to $999,999
Jan. 2016 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They helped us build our organization into what it is now, so it’s been quite an eye-opening experience."
Jan 12, 2022
Executive Director, NREP
Christopher Young
Nonprofit
Chicago, Illinois
1-10 Employees
Phone Interview
Verified
A nonprofit organization engaged with Brickwork India Pvt Ltd for their general IT development services that include content creation and research.
Brickwork India Pvt Ltd is able to consistently deliver their tasks within their targeted timeframe. The team has a highly-proactive approach to project management, and internal stakeholders are particularly impressed with their professionalism, customer service, and work ethic.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the executive director of the National Registry of Environmental Professionals, and what we do is certify people within the environmental and safety industry.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Brickwork India Pvt Ltd?
We needed someone to provide us with IT development, content creation, and research.
SOLUTION
What was the scope of their involvement?
Brickwork India provides us with research, web development, content management, and general IT services.
What is the team composition?
We’re working with around 2–3 web developers and content managers.
How did you come to work with Brickwork India Pvt Ltd?
I found them through a book called The 4-Hour Workweek.
How much have you invested with them?
We’ve probably invested somewhere between $250,000–$300,000.
What is the status of this engagement?
The ongoing partnership started in January 2016.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
They deliver their tasks on time and on target for us to review and provide feedback. I’ve experienced absolute success through their process and our partnership has been fantastic so far.
How did Brickwork India Pvt Ltd perform from a project management standpoint?
They perform well from a project management standpoint as I’ve had no problems so far. We typically communicate through Microsoft Teams and Zoom.
What did you find most impressive about them?
We’re very impressed with their professionalism — their customer service, work ethic, and deliverables have all been fantastic. They helped us build our organization into what it is now, so it’s been quite an eye-opening experience.
Are there any areas they could improve?
I don’t have any type of constructive criticism towards their service because they already do an outstanding job.
Do you have any advice for potential customers?
I would advise you to start your partnership with them as soon as possible because they will help you excel and take your organization to the next level.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
WordPress Design & Dev for Financial Consulting Company
UX/UI DesignWeb DesignWeb Development
Less than $10,000
Aug. 2019 - Ongoing
5.0
Quality
4.5
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
"I’m 100% satisfied with their work."
Jan 11, 2022
Owner & CEO, Windsor Consulting, LLC
Kyle Windsor
Consulting
San Jose, California
1-10 Employees
Phone Interview
Verified
Brickwork India Pvt Ltd designed and developed two WordPress websites for a financial consulting company. The sites feature the owner and the organization. They’re currently maintaining the platforms.
Brickwork India Pvt Ltd websites function as intended, receiving positive feedback from users due to the platforms’ simplicity. They provided excellent project management on top of their technical expertise. Ultimately, their swift turnaround time is impressive.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the owner of a financial consulting group.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Brickwork India Pvt Ltd?
We needed help in web development.
SOLUTION
What was the scope of their involvement?
Brickwork developed two WordPress platforms from scratch for our team — the first was my website, and the second was our company website. They laid out the sites’ designs, provided the links, and uploaded the necessary files and forms. Their team also created various graphic assets, including logos.
The site is already finished, and Brickwork is currently providing maintenance services.
What is the team composition?
I’ve worked with five teammates, including a project manager.
How did you come to work with Brickwork India Pvt Ltd?
I found them through Google.
How much have you invested with them?
I’ve spent $7,000.
What is the status of this engagement?
We’ve started working together in August 2019, and it’s ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Brickwork’s websites have received positive feedback from users due to the sites’ simplicity. Their team met my expectations as the two sites do everything I want. I’m 100% satisfied with their work.
How did Brickwork India Pvt Ltd perform from a project management standpoint?
Brickwork is excellent at project management. We communicate through emails.
What did you find most impressive about them?
Brickwork’s timeliness is impressive.
Are there any areas they could improve?
They can improve by suggesting improvements without me asking for it.
Do you have any advice for potential customers?
Know what you want to do. They can’t start their work until you know what you want.
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Design for Health & Wellness Company
Web Design
Less than $10,000
Mar. - Aug. 2021
4.0
Quality
4.5
Schedule
5.0
Cost
3.5
Willing to Refer
5.0
"Their workflow was very effective, and they were always reachable."
Feb 7, 2022
Founder, Health & Wellness Company
Anonymous
Wellness & Fitness
Lugano, Switzerland
1-10 Employees
Online Review
Verified
Brickwork India Pvt Ltd provided web design services for a health and wellness business. They were responsible for designing the client's website from scratch.
The client was pleased with the website, describing it as professional-looking. What's more, many colleagues and customers liked it. Brickwork India Pvt Ltd established an effective workflow by being constantly accessible. They also planned ahead, so the client always knew what to expect from them.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Coach.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Brickwork India Pvt Ltd?
Website.
SOLUTION
How did you select this vendor and what were the deciding factors?
Book advice.
Describe the project in detail and walk through the stages of the project.
We had monthly meetings to design the website, I gave the contents and Brickwork the technical know-how.
How many resources from the vendor's team worked with you, and what were their positions?
3-4 people manager, technical specialist, and operational manager.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Very professional outcome and great presence, colleagues, and clients like it.
How effective was the workflow between your team and theirs?
Their workflow was very effective, and they were always reachable.
What did you find most impressive or unique about this company?
The summary after each meeting with the next steps.
Are there any areas for improvement or something they could have done differently?
Sometimes I had difficulties understanding the options and had to ask again. Good that at the end of each meeting we summarized what we discussed which helped a lot.
RATINGS
4.0
"on time and professional"
Quality
4.5
Service & Deliverables
"professional and fast"
Schedule
5.0
On time / deadlines
"easy"
Cost
3.5
Value / within estimates
"fair, high additional cost for more services"
Willing to Refer
5.0
NPS
"see above
Locations (1)
3rd Floor, Raj Alkaa Park, 29/3 & 32/2 Kalena Agrahara, Bannerghatta Road, Bengaluru, India560076
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