BPO American

BACKGROUND

Please describe your company and your position there.

I'm the SEO Specialist of and Online Solar Energy Company. We deal in Solar Energy Services for House and Commercial/Business with Batteries for backup at very Affordable Prices. https://nusolarpower.com/

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BPO American, and what were your goals?

For our website promotion and also for BPO Projects we had a long conversation and that was very helpful for us and it helps us alot to promote our Services Online. https://nusolarpower.com/

SOLUTION

How did you select BPO American and what were the deciding factors?

I searched online and shortlisted 6 companies and then we finalize this Company. Because when we had a conversation over the phone their representative briefs us in detailed and answered our questions properly and we got all the answers of our questions. Great Job Done by this Company https://nusolarpower.com/

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting to discuss our goals and objectives. From there the team delivered mock-ups and wireframes for our site, which we ran by management to approve. After a few iterations, their team designed and developed the new Wordpress Site, incorporating a contact form and payment processing feature. https://nusolarpower.com/

How many people from the BPO American team worked with you, and what were their positions?

A project manager was our main point of contact throughout the process. There were also 2 backend developers and a designer working behind the scenes. https://nusolarpower.com/

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

https://nusolarpower.com/ After launching our site, we saw a 70% increase in traffic, and our sales doubled month over month. Customers love the update design. The product pages are easier to navigate, and users can now pay by credit card.

Describe their project management style, including communication tools and timeliness.

They worked well with our team. Hats off to them. Cheers.

What did you find most impressive or unique about this company?

The team's professionalism and sincerity to each customer Individually areimpressive.

Are there any areas for improvement or something they could have done differently?

Can improve Communication more.