BigStep Technologies is a leading Cloud-Native Software Engineering and Product Development company, now part of the Wondrlab network. Our comprehensive product engineering and IT services spectrum includes:
Web & Mobile Apps Development
Enterprise Software Development
Managed Cloud Services & DevOps
Backend & API Development
AI-Powered Solutions & Generative AI Integration
Setting up & Running Global Capability Centers
We also specialize in building:
Live Interactive Video, WebRTC & Real-time Engagement Applications
SaaS Product Architecture & Development
AI-Driven Digital Transformation Solutions
Managed Cloud Services (AWS, Azure & Google Cloud Platform)
Strategic Partnerships BigStep is proud to partner with industry leaders, including Google Cloud Platform, Amazon Web Services (AWS), and Agora.io, enabling us to deliver cutting-edge, enterprise-grade solutions that drive innovation and measurable business outcomes.
Our Track Record Today, we are the trusted technology partner for organizations across the globe. We have successfully delivered 700+ innovative applications and solutions to over 500 companies from startups to enterprises who recognize that Digital Transformation, Customer Experience (CX), and AI-driven innovation are critical to their success.
Global Reach & Expansion Through our partnership with Wondrlab, we now offer enhanced global capabilities with access to European markets via Poland, and expanded presence across the US, Middle East, and Europe. This strategic collaboration strengthens our ability to deliver transformative AI-powered solutions at scale.
Min project size
$10,000+
Hourly rate
$25 - $49 / hr
Employees
50 - 249
Locations
Gurugram, India
Year founded
Founded 2008
2 Locations
Gurugram , India
Gurugram , India
No have been added yet...
Pricing Snapshot
Min. project size
$10,000+
Avg. hourly rate
$25 - $49
/hr
Rating for cost
4.6
/5
What Clients Have Said
BigStep Technologies offers competitive pricing and good value for cost, with clients highlighting their budget-friendly solutions. Specific project costs range from $6,000 to $40,000, depending on scope. The company is praised for responsiveness, quality of work, and flexibility, making them a reliable choice for diverse projects.
Some clients reported initial communication challenges, which impacted project timelines. However, these issues were often rectified over time, with the company improving communication channels to ensure clarity and alignment with client expectations.
Effective Team Integration
BigStep Technologies Pvt. Ltd. is adept at integrating with client teams, often acting as an extension of the client’s workforce. This integration facilitates collaboration and helps align project goals with business objectives.
Reliability and Long-Term Partnerships
The company is valued for building long-term partnerships with clients, providing consistent support and ongoing development services. Their reliability and enduring client relationships are frequently highlighted as a key strength.
Commendable Customer Service
The customer service provided by BigStep Technologies Pvt. Ltd. is frequently praised for being exceptional. Clients appreciate the attentive and supportive interactions, which contribute to a positive client experience.
Commitment to Continuous Improvement
Clients acknowledge BigStep Technologies Pvt. Ltd.'s commitment to continuous improvement, often seeking feedback to enhance their services. This dedication to growth ensures that they remain competitive and client-focused.
Proactive in Addressing Client Needs
The team is noted for being proactive in identifying client needs and potential improvements. Their ability to anticipate and address issues before they escalate is a testament to their commitment to client success.
Custom Product Development for Online Memorial Platform
Custom Software Development
Less than $10,000
Dec. 2019 - Ongoing
4.5
Quality
4.0
Schedule
4.0
Cost
5.0
Willing to Refer
5.0
“The developers are experienced and offer a wide range of expertise.”
May 2, 2019
Product Manager, GatheringUs
Suzanne E. Green
Verified
Media
Brooklyn, New York
1-10 Employees
Online Review
Verified
BigStep Technologies Pvt. Ltd. is customizing a proprietary turnkey offering for a memorial platform. It’s an iterative project that involves tailoring features to meet changing user needs.
Although the project is still in its early stages, BigStep Technologies Pvt. Ltd. has made the platform more accessible, and thousands of users visit the site each week. The product could benefit from more thorough QA between releases, but the dynamic technical support has been invaluable.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the product manager at GatheringUs, a free comprehensive memorial site that brings together communities after the death of a loved one. We offer resources for families and friends to get support as they go through their journey. They can create an online memorial, publish an obituary, share photos, and send event invites in addition to crowdsourcing funds.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire BigStep Technologies Pvt. Ltd.?
We hired BigStep Technologies Pvt. Ltd. to customize our off-the-shelf software package.
What were your goals for this project?
We needed them to customize the software and make it user-friendly to meet our unique needs.
SOLUTION
How did you select this vendor?
We selected them based on their knowledge of the software package purchased.
Describe the project and the services they provided in detail.
We’re still in the very early stages of an iterative project. So far, BigStep Technologies Pvt. Ltd. has been very agile and met our changing development needs.
What was the team composition?
There are two of us on the business side who work with one of their developers. They also recently added another developer to our account.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
The developers at BigStep Technologies Pvt. Ltd. have assisted our very agile product with strong development support. Our platform is becoming more user-friendly and gaining thousands of new visitors weekly.
How was project management arranged and how effective was it?
We use Trello to manage the project. We have a weekly sprint board as well as a backlog to manage future enhancements.
What did you find most impressive about this company?
BigStep Technologies Pvt. Ltd. has adjusted staffing to meet our changing needs. The developers are experienced and offer a wide range of expertise.
Are there any areas for improvement?
Communication about time away is one area that can be improved. It would also be useful to have a layer of quality control after the development stage.
RATINGS
4.5
Quality
4.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Software Integration for Creative Automation Platform
Custom Software Development
Unspecified
May - July 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I was impressed by how quickly they responded to our queries."
Jul 25, 2025
Product Manager, Bonzai Digital Pvt Ltd
Ladongnuklu Jamir
Verified
Information technology
Pune, India
11-50 Employees
Online Review
Verified
BigStep Technologies Pvt. Ltd. provided software integration services for a creative automation platform. The team helped the client with integrations.
BigStep Technologies Pvt. Ltd. successfully completed the task, and the client achieved their target. The team was agile and very responsive. They had great domain knowledge and delivered on time. Their quick responses to queries were outstanding.
BACKGROUND
Introduce your business and what you do there.
I’m the product manager at Bonsai, a creative automation platform that enables marketers and designers to easily build and personalize digital marketing creatives across multiple channels, formats, and screens.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with BigStep Technologies Pvt. Ltd.?
We needed help with integrations.
SOLUTION
What was the scope of work performed?
BigStep Technologies helped us with integrations.
What is the team composition?
We worked with three members of BigStep Technologies’ team.
How did you come to work with BigStep Technologies Pvt. Ltd.?
We found BigStep Technologies through a referral.
What is the status of this engagement?
We worked together from May–July 2024.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
BigStep Technologies completed the task, and we achieved our target.
How did BigStep Technologies Pvt. Ltd. perform from a project management standpoint?
BigStep Technologies was agile and very responsive. They had great domain knowledge and delivered on time.
What did you find most impressive about them?
I was impressed by how quickly they responded to our queries.
Are there any areas they could improve?
I can’t think of anything for BigStep Technologies to improve.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
AI Agents & Development for AI Systems Co
AI AgentsAI Development
Confidential
Apr. - June 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their communication was clear and proactive, ensuring smooth collaboration throughout."
Jul 15, 2025
Founder & CMO, GTMotion
Sunil S
Information technology
Delhi, India
11-50 Employees
Online Review
BigStep Technologies Pvt. Ltd. developed an AI outbound system for an AI systems company. The team built AI agents for personalized, adaptive outreach, created dashboards, and implemented analytics.
Thanks to BigStep Technologies Pvt. Ltd., the client achieved a 30% increase in connection and response rates via personalized AI outreach. The team demonstrated excellent project management, consistently delivered on time, and was highly responsive. The team's deep technical AI expertise stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder & CMO of GTMotion
Describe what your company does in a single sentence.
Building Next Generation AI Outbound systems
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire BigStep Technologies Pvt. Ltd. to accomplish?
Develop advanced AI-driven outbound sales and engagement capabilities
Leverage strategic collaboration for innovation and best practices
Ensure seamless integration with existing platforms and tools
SOLUTION
How did you find BigStep Technologies Pvt. Ltd.?
Referral
Why did you select BigStep Technologies Pvt. Ltd. over others?
High ratings
Great culture fit
Good value for cost
Referred to me
Company values aligned
How many teammates from BigStep Technologies Pvt. Ltd. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Build AI agents for personalized, adaptive outreach.
Integrate seamlessly with our CRM and communication tools.
Deploy scalable, cloud-native infrastructure.
Implement analytics for continuous learning and optimization.
Create user-friendly dashboards.
Ensure quality, security, and compliance.
Provide documentation and training.
Key Deliverables
Fully functional AI outbound system.
Integration APIs.
Scalable cloud platform.
Analytics dashboards.
Documentation and training. This collaboration empowers GTMotion to lead in next-gen AI-driven sales outreach.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
As Founder and CMO of GTMotion, I’m pleased to share key measurable outcomes from our project with BigStep Technologies:
Increased connection and response rates by 30%+ through personalized AI outreach.
Reduced manual workload, boosting sales team productivity.
Real-time learning improved targeting and pipeline growth.
Scalable cloud infrastructure ensured high system reliability. These results highlight significant progress in transforming outbound sales with agentic AI.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
BigStep Technologies demonstrated excellent project management, consistently delivering on time and responding promptly to our needs. Their communication was clear and proactive, ensuring smooth collaboration throughout.
What was your primary form of communication with BigStep Technologies Pvt. Ltd.?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
As CEO of GTMotion, what truly impressed me about BigStep Technologies was their unique blend of deep technical AI expertise and unwavering client focus. They consistently delivered scalable, integrated solutions while offering proactive insights, proving to be an invaluable partner in our next-gen AI build.
Are there any areas for improvement or something BigStep Technologies Pvt. Ltd. could have done differently?
Currently i don't have any suggestion for them. They are good at what they do, I will be able to share them a demonstrate review after doing 4/5 more projects with them.
RATINGS
5.0
"Their technical expertise, commitment to quality, and client-focused approach consistently exceeded our expectations."
Quality
5.0
Service & Deliverables
"Working with them has been instrumental in advancing our next-generation AI outbound system."
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"I’m extremely likely to recommend BigStep Technologies Pvt. Ltd. I confidently endorse them to anyone seeking reliable and innovative AI solutions.
Widget Development for Live-Hosted Mobile Gaming Company
Custom Software Development
Less than $10,000
Jan. - Feb. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"It was a great experience from start to finish."
Mar 6, 2025
CXO, Live Play Mobile
Geremie Camara
Verified
Arts, entertainment & music
Los Angeles, California
51-200 Employees
Online Review
Verified
BigStep Technologies Pvt. Ltd. built a live-hosted mobile gaming firm's live broadcast widget that they could connect to their proprietary video streaming platform.
BigStep Technologies Pvt. Ltd. delivered a high-quality widget on time and within budget. The team managed the project professionally and responded promptly via Zoom. Overall, the client had a great experience throughout the engagement.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CXO of Live Play Mobile
Describe what your company does in a single sentence.
We are the leader in live hosted gaming on mobile, bringing world class broadcast entertainment to the palm of your hand, 24 hours a day, 7 days a week.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire BigStep Technologies Pvt. Ltd. to accomplish?
Create a live broadcast widget for a website.
SOLUTION
How did you find BigStep Technologies Pvt. Ltd.?
Referral
Why did you select BigStep Technologies Pvt. Ltd. over others?
Good value for cost
Referred to me
How many teammates from BigStep Technologies Pvt. Ltd. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
A live video widget that connects to a proprietary video streaming service.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Deliverables were delivered on time and on budget with high quality.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Project management was via zoom, very responsive, everything was professional and great.
What was your primary form of communication with BigStep Technologies Pvt. Ltd.?
Virtual Meeting
What did you find most impressive or unique about this company?
It was a great experience from start to finish.
Are there any areas for improvement or something BigStep Technologies Pvt. Ltd. could have done differently?
N/A
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Dev & Design for Multimedia Corporation
Web Development
Less than $10,000
Jan. - Feb. 2023
5.0
Quality
4.0
Schedule
5.0
Cost
4.5
Willing to Refer
4.5
"I was most impressed with their professionalism."
Jul 11, 2023
Creative Producer, Advertising & Marketing Company
Anonymous
Verified
Advertising & marketing
India
11-50 Employees
Online Review
Verified
BigStep Technologies Pvt. Ltd. provided web development and design services for a multimedia corporation. The team created a website and provided assistance for the client.
BigStep Technologies Pvt. Ltd. effectively delivered the project on time, meeting the client's expectations. They supported the client even after the project's completion and were highly attentive to their requirements. The service provider's promptness and professionalism were commendable.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Creative producer of an advertising & marketing company
Describe what your company does in a single sentence.
multimedia corporation
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire BigStep Technologies Pvt. Ltd. to accomplish?
create a website for a client
SOLUTION
How did you find BigStep Technologies Pvt. Ltd.?
Referral
Why did you select BigStep Technologies Pvt. Ltd. over others?
High ratings
Referred to me
How many teammates from BigStep Technologies Pvt. Ltd. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
website design website completion
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
website completion on time. end-minute delivery. support even after the completion of the project.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
yes, they were very prompt and mindful of the client's reqirements
What was your primary form of communication with BigStep Technologies Pvt. Ltd.?
Virtual Meeting
What did you find most impressive or unique about this company?
I was most impressed with their professionalism.
Are there any areas for improvement or something BigStep Technologies Pvt. Ltd. could have done differently?
maybe a better design philosophy can be adopted
RATINGS
5.0
Quality
4.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
4.5
NPS
Mobile App Dev for Virtual Travel Company
Application TestingCustom Software DevelopmentMobile App DevelopmentWeb Development
Confidential
Jan. - May 2023
5.0
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The whole team was highly committed to the project."
Apr 28, 2023
Executive, Travel me
Anonymous
Verified
Other industries
Paris, France
1-10 Employees
Online Review
Verified
BigStep Technologies Pvt. Ltd. developed a web application using WebRTC for a virtual travel company. The team also created an Android and iOS native app for the client.
BigStep Technologies Pvt. Ltd. delivered the project on time, with high quality, and to the client's expectations. The service provider's team was highly organized and committed to the project. Their professionalism, excellent customer service, reliability, and reactivity were commendable.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am an executive at Travel me
Describe what your company does in a single sentence.
Digital plateform for remote cultural travel of French heritage
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire BigStep Technologies Pvt. Ltd. to accomplish?
WebRTC plateform
SOLUTION
How did you find BigStep Technologies Pvt. Ltd.?
Recommendation
Why did you select BigStep Technologies Pvt. Ltd. over others?
Pricing fits our budget
Company values aligned
Describe the scope of work in detail. Please include a summary of key deliverables.
Web application for web rtc Native app for android and ios
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Good delivery and performance
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Items delivered on time Very good organisation with us. The whole team was highly committed to the project.
What was your primary form of communication with BigStep Technologies Pvt. Ltd.?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
A good organisation with a professional team, enabling us to build a good relationship of trust. An excellent client service, reactive and reliable, despite the distance and timezone
Are there any areas for improvement or something BigStep Technologies Pvt. Ltd. could have done differently?
More IT Consulting, especially at the start of the project to avoid wrong routes taken before finding the right solution
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mobile App Development for SaaS Company
Mobile App Development
$10,000 to $49,999
Jan. - Mar. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Excellent project management, high reactivity, fast decision making."
Mar 3, 2023
COO, SaaS Company
Martial Dahan
Verified
Other industries
Dubai, United Arab Emirates
11-50 Employees
Online Review
Verified
BigStep Technologies Pvt. Ltd. was hired by a SaaS company to develop a mobile app.
Thanks to the BigStep Technologies team's efforts, all test cases were completed on time. The team was responsive, quick in decision-making, and communicative throughout the engagement.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the COO of a SaaS Company
Describe what your company does in a single sentence.
SaaS Company
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire BigStep Technologies Pvt. Ltd. to accomplish?
Mobile development
SOLUTION
How did you find BigStep Technologies Pvt. Ltd.?
Referral
Why did you select BigStep Technologies Pvt. Ltd. over others?
Referred to me
What was your primary form of communication with BigStep Technologies Pvt. Ltd.?
Virtual Meeting, Email or Messaging App
Describe the scope of work in detail. Please include a summary of key deliverables.
Full mobile application developed in a very short time period with great professionalism.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
All test cases completed
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Excellent project management, high reactivity, fast decision making
What did you find most impressive or unique about this company?
Reactivity, late work hours and communication with our team.
Are there any areas for improvement or something {provider_name} could have done differently?
Increase focus best practices for coding structure.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Development Services for Social Networking Company
Web Development
Less than $10,000
Jan. 2018 - Ongoing
4.0
Quality
5.0
Schedule
4.0
Cost
5.0
Willing to Refer
5.0
"They are knowledgeable, resourceful, and patient ."
Despite the initial struggles in regard to communication, BigStep Technologies Pvt. Ltd. and the client have been able to get the job done. The deliverables and the outcome of the project are above what the client expected.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Manager
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire BigStep Technologies Pvt. Ltd., and what were your goals?
Development current and ongoing
SOLUTION
How did you select this vendor and what were the deciding factors?
The team that currently handles my project is truly a dedicated team, because of the constant support that they provide, however like any working relationship we do get into disagreements and challenges but all this is usually resolved successfully!
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Web and Application development
How many people from the vendor's team worked with you, and what were their positions?
I work with a number of people and i would like to send a personal thumbs up and thanks. 1: Naina - She is very dedicated and resourceful she will usually try her best to resolve issues in record time. 2: Tanya - She is very patient and problem solver, she will go out of her way to find a solution to challenges as they show up; from setting virtual meetings and groups with other team members to get tasks complete. 3: Mohit - who's in tech also very patient & enterprising and would try to sort out issues a fast as he can. 4: Aish - Just like Naina dedicated and knowledgeable, she tries very hard in sorting out issues as they come up. 5: Raghav - The "sales guy" will always try and get you a good deal that will usually save you money. So 5 stars to this wonderful team. Keep it up!
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Well above average - 4 stars
Describe their project management style, including communication tools and timeliness.
We struggle abit which is understandable in tech but thing get done.
What did you find most impressive or unique about this company?
They are knowledgeable, resourceful and patient - qualities of some of the guys i work with
Are there any areas for improvement or something they could have done differently?
Improve on time management and i will give you 5 stars.
RATINGS
4.0
Quality
5.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mobile App Dev for Life Coaching Firm
Mobile App Development
Less than $10,000
Jan. 2021 - Jan. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We got exactly what we asked for and more."
Sep 15, 2022
CEO, Life Coaching Firm
Anonymous
Verified
Education
Canada
1-10 Employees
Online Review
Verified
BigStep Technologies Pvt. Ltd. developed an iOS and Android app for a life coaching firm. They built the app from scratch and modeled it after the client's website.
BigStep Technologies Pvt. Ltd. delivered the project in a timely manner, and the client was very satisfied with how the final product turned out. Their team was efficient, transparent, and communicative.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
CEO of a Life Coaching Firm.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire BigStep Technologies Pvt. Ltd., and what were your goals?
We needed our Social Platform in a mobile format for both Android and iOS that worked just as well as the web version by Big Step.
SOLUTION
How did you select this vendor and what were the deciding factors?
They were the best in the field for the site I needed after exhaustive research.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Web apps from the ground up duplicating the web site itself in every way was achieved with the final product.
How many resources from the vendor's team worked with you, and what were their positions?
A team of 10 or more people helped in development from beginning to end.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We got exactly what we asked for and more! :)
Describe their project management style, including communication tools and timeliness.
Timeleness in response times and clarification of requests both were excellent!
What did you find most impressive or unique about this company?
They had the solution(s) ever time we asked for something.
Are there any areas for improvement or something they could have done differently?
Absolutely none, that's a rare thing. :)
RATINGS
5.0
"They are the absolute best in their field in production, service, repair, problem solving and communication,"
Quality
5.0
Service & Deliverables
"Excellent!"
Schedule
5.0
On time / deadlines
"Excellent!"
Cost
5.0
Value / within estimates
"Excellent!"
Willing to Refer
5.0
NPS
"very happy with their company from top to bottom.
WordPress Development for Management Consulting Firm
UX/UI DesignWeb DesignWeb Development
$10,000 to $49,999
Sep. - Oct. 2022
4.5
Quality
4.0
Schedule
3.5
Cost
3.0
Willing to Refer
3.5
"Clients love the updated design, and they now have a better understanding of our services."
Sep 10, 2022
Administrator, Management Consulting Firm
Anonymous
Business services
Chieri, Italy
11-50 Employees
Online Review
BigStep Technologies Pvt. Ltd. was hired to design and develop a WordPress website for a management consulting firm. They created wireframes and mockups before launching into WordPress development.
The website saw a 70% increase in web traffic since the beginning of the collaboration. BigStep Technologies Pvt. Ltd. provided a professional site that's easy to update. The partners also used Slack, Jira, and GitHub for their project management.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm the Adminstrator of a management consulting firm. We advise enterprise-level clients in the tech space of the our site .
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire BigStep Technologies Pvt. Ltd., and what were your goals?
Our website was created over 15 years ago and had become outdated. Since we didn't have in-house developers to invest in a new website, we hired this team to design and develop a WordPress site for us. By doing this, we were hoping to increase our traffic substantially by the end of the year.
SOLUTION
How did you select this vendor and what were the deciding factors?
We searched online for web developers in our area and selected 5. After interviewing them, we chose this vendor based on their past projects, design capabilities and cost estimates along the same line.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We had a kick-off meeting to discuss our goals and objectives. From there, the team delivered mock-ups and wireframes for our site. After a few iterations, their team designed and developed an informational WordPress site. They updated the content to reflect our company's services and created a landing page with a contact form.
How many people from the vendor's team worked with you, and what were their positions?
A project manager was our main point of contact throughout the process. There were also 2 full stack developers and a designer working behind the scenes.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
After launching our site, we saw a 70% increase in traffic, and our incoming leads doubled month over month thanks to the landing page. Clients love the updated design, and they now have a better understanding of our services.
Describe their project management style, including communication tools and timeliness.
We had daily stand-ups with their project manager, who communicated with the rest of the team. If there were any delays, they let us know ahead of time so that we could prepare. We used Slack, Jira, and GitHub to coordinate, and they worked well with our team.
What did you find most impressive or unique about this company?
They gave us a professional site that's easy to update. My team had never worked with WordPress before, so they took the time to teach us how to update the content ourselves.
Are there any areas for improvement or something they could have done differently?
When we first launched, there were some minor bugs on the contact form. We let them know, and they were quick to fix the issues.
RATINGS
4.5
"With constant and determined work you can become the best in the world, you to always push to the maximum, for to obtaining great results."
Quality
4.0
Service & Deliverables
"You can grow a lot and reach the highest levels, but you have to push and collaborate with strong and determined teams like us!"
Schedule
3.5
On time / deadlines
"Planning has always been good"
Cost
3.0
Value / within estimates
"The costs are normal as with us with our other collaborators"
Willing to Refer
3.5
NPS
"We will post the latest feedback prox to find out if we have completed our great project!
6th Floor, Unit no. 620, JMD Megapolis, Near Subhash Chowk, Sector 48, Gurugram, , 122001
151 - 200
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