Top Customer Support Services in Jamaica
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves JamaicaServices provided
See all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
$5,000+< $25 / hr1,000 - 9,999Serves JamaicaServices provided
See all 47 projectsHelpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.
UndisclosedUndisclosed1,000 - 9,999Serves JamaicaServices provided
See all 37 projectsMindy Support is a Customer Support Outsourcing company specializing in multilingual call center solutions and customer care outsourcing. Reviews reflect an 80% positive sentiment, highlighting their strong project management, proactive communication, and efficient service delivery. Clients commend their value for cost and seamless onboarding, though some suggest expanding language offerings and improving staff training.
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$1,000+$25 - $49 / hr1,000 - 9,999Montego Bay, Jamaica
Services provided
See all 6 projectsContactPoint 360 is a Customer Service BPO and outsourcing company specializing in call center solutions and remote customer care. The reviews reflect an overwhelmingly positive response, with significant improvements in response times and customer satisfaction mentioned by all clients. Approximately 100% of reviewers commend their adaptability and seamless integration, likening their service to an internal team. Some suggest enhanced reporting detail would add further value.
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$5,000+< $25 / hr50 - 249Kingston, Jamaica
Services provided
See all 1 projectsvlbpo cx is a Customer Service Outsourcing company that excels in building and scaling customer support operations. Reviews highlight their ability to enhance customer satisfaction and loyalty through prompt, empathetic service and strategic insights. Impressively, 100% of feedback praises their flexibility, commitment to quality, and alignment with client culture.
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Featured
What are Featured Providers?
$1,000+Undisclosed250 - 999Serves JamaicaServices provided
See all 68 projectsTop Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.
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$1,000+< $25 / hr250 - 999Montego Bay, Jamaica
Services provided
See all 2 projectsNICE Global is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviews highlight their proactive communication, flexibility, and alignment with client values, with 100% noting their project management's adaptability and responsiveness. They consistently deliver increased customer metrics such as NPS and LTV, showcasing their capability in Remote Customer Care.
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Undisclosed< $25 / hr50 - 249Montego Bay, Jamaica
Services provided
See all 3 projectsAdlinc Business Services Limited specializes in Customer Support Outsourcing, offering services such as remote customer care and customer service BPO. The company receives overwhelmingly positive feedback, with reviews highlighting their outstanding service, responsive team, and high-quality, scalable support. Notably, 100% of reviewers commend Adlinc for their excellent customer service delivery and effective project management.
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$5,000+$25 - $49 / hr250 - 999Montego Bay, Jamaica
Services provided
See all 3 projectsGenesis Support Solution LTD is a call center service provider recognized for its dedicated and hardworking team. Reviews highlight their ability to improve client operations through effective call and email support. Approximately 100% of the feedback is positive, emphasizing their proactive approach to enhancement and efficient communication, leading to client satisfaction and increased sales.
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Undisclosed< $25 / hr50 - 249Ocho Rios, Jamaica
Services provided
See all 1 projectsMagissistant provides customer support and virtual assistant services, assisting clients in managing day-to-day inquiries, onboarding, and back-office support. Reviews highlight their ability to create efficient workflows and processes, making them feel like an extension of the client's team. While initial technical proficiency was a concern, the firm's dedication to understanding and investing in their clients' businesses is notably impressive.
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$1,000+< $25 / hr1,000 - 9,999Kingston, Jamaica
Services provided
Customer Service Outsourcing company Advantage Communications is in Charlottetown, Canada and Kingston, Jamaica. The team provides Customer Service Outsourcing and IT managed services.
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$100,000+< $25 / hr10 - 49Kingston, Jamaica
Services provided
Sterrling Virtual is a small Kingston, Jamaica-based Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing and Social Media Marketing.
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$5,000+< $25 / hr250 - 999Kingston, Jamaica
Services provided
Back Office Outsourcing company IntellectX Global Solutions Limited is in Kingston, Jamaica. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+Undisclosed50 - 249Kingston, Jamaica
Services provided
BOULOU BLUE is an answering service company. They are headquartered in Boca Raton, Florida and Kingston, Jamaica, and their services include Call Center Services and Back Office Outsourcing.
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$25,000+< $25 / hr10,000+Kingston, Jamaica
Services provided
VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Kingston, Jamaica
Services provided
Based in Kingston, Jamaica, City BPO is a midsize call center service. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Montego Bay, St James, Jamaica
Services provided
Global Gateway, a midsize answering service company, is headquartered in Montego Bay, St James, Jamaica and Plantation, Florida. The team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Kingston, Jamaica
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Nucon, a small telephone answering service, is in Kingston, Jamaica. The team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Kingston, Jamaica
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WorldWide BPO & Call Centres is a small Kingston, Jamaica-based call center company. The team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Kingston, Jamaica
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Globescope BPO is an answering service company. The Kingston, Jamaica-based company offers Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10,000+Kingston, Jamaica
Services provided
Startek is an answering service. The Kingston, Jamaica-based team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Montego Bay, Jamaica
Services provided
In Nacogdoches, Texas and Lufkin, Texas, Etech is a phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Montego Bay, Jamaica
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Midsize telephone answering service Platinum BPO Solutions, is in Montego Bay, Jamaica. The team focuses on Call Center Services and Customer Service Outsourcing.
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$10,000+< $25 / hr10,000+Kingston, Jamaica
Services provided
See all 16 projectsFusion CX is a professional BPO services provider specializing in order taking, complaint handling, and outbound call center operations. The company is commended for its problem-solving attitude and dedication, with 85% of reviews highlighting improved customer experience and cost savings. Reviewers also note strengths in communication and time-saving, though some suggest enhancements in pricing structures and tech solutions.
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UndisclosedUndisclosed2 - 9Montego Bay, Jamaica
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Small call center Global Services Jamaica, is in Montego Bay, Jamaica. Their services include Call Center Services and Back Office Outsourcing.
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List of the Top 5 Jamaica Customer Support Companies
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$5,000+< $25 / hr50 - 249Kingston, Jamaica
Ability to deliver
26.5/40.016.4/20 Reviews4.6/10 Clients & Experience5.5/10 Market PresenceService focus
45% Customer Service Outsourcing55% Other -
$1,000+< $25 / hr250 - 999Montego Bay, Jamaica
Ability to deliver
21.7/40.016.8/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
Undisclosed< $25 / hr50 - 249Montego Bay, Jamaica
Ability to deliver
22.1/40.017/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$5,000+$25 - $49 / hr250 - 999Montego Bay, Jamaica
Ability to deliver
24.5/40.016.2/20 Reviews4.3/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
Undisclosed< $25 / hr50 - 249Ocho Rios, Jamaica
Ability to deliver
7.2/40.00/20 Reviews3.2/10 Clients & Experience4/10 Market PresenceService focus
80% Customer Service Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999Kingston, Jamaica
Ability to deliver
7.1/40.00/20 Reviews1.6/10 Clients & Experience5.5/10 Market PresenceService focus
31% Customer Service Outsourcing69% Other -
$100,000+< $25 / hr10 - 49Kingston, Jamaica
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$5,000+< $25 / hr250 - 999Kingston, Jamaica
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$1,000+Undisclosed50 - 249Kingston, Jamaica
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$25,000+< $25 / hr10,000+Kingston, Jamaica
Ability to deliver
8.7/40.00/20 Reviews3/10 Clients & Experience5.7/10 Market PresenceService focus
45% Customer Service Outsourcing55% Other -
$1,000+$25 - $49 / hr1,000 - 9,999Montego Bay, Jamaica
Ability to deliver
25.2/40.016.4/20 Reviews2.7/10 Clients & Experience6.1/10 Market PresenceService focus
29% Customer Service Outsourcing71% Other -
UndisclosedUndisclosed50 - 249Kingston, Jamaica
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$1,000+< $25 / hr250 - 999Montego Bay, St James, Jamaica
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
UndisclosedUndisclosed2 - 9Kingston, Jamaica
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed2 - 9Kingston, Jamaica
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed2 - 9Kingston, Jamaica
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$1,000+< $25 / hr10,000+Kingston, Jamaica
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$1,000+< $25 / hr1,000 - 9,999Montego Bay, Jamaica
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
UndisclosedUndisclosed50 - 249Montego Bay, Jamaica
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$10,000+< $25 / hr10,000+Kingston, Jamaica
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other