Home Inbound Voice Services Customer Support India Mumbai

Top Customer Support Services in Mumbai

Ratings Updated: May 29, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Mumbai, India

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.

See all 28 projects
Reviews mention Accommodating
The feedback regarding Hugo's accommodating nature is overwhelmingly positive. Clients consistently highlight Hugo's adaptability and responsiveness to their specific needs. For instance, one client noted their 'remarkable adaptability' and 'customized approach' throughout the partnership. Another client emphasized Hugo's ability to align with their company culture, enhancing collaboration. Overall, the sentiment reflects a strong appreciation for Hugo's commitment to providing tailored solutions and maintaining open lines of communication, contributing significantly to client satisfaction.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded.
Read Full Review

Call Center Services for Automotive Company

5.0 Jun 27, 2024

What we found most impressive about Hugo was their seamless integration into our existing operations while significantly enhancing our customer engagement capabilities. Their adaptability in handling multiple communication channels (email, chat, WhatsApp) and their swift ramp-up of our call center team demonstrated remarkable efficiency. Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions.
Read Full Review

Customer Support for FinTech Organization

5.0 Aug 23, 2023

Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner. Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance.
Read Full Review

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
Read Full Review

Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them. Hugo's exceptional service, adaptability, and reliability make them an outstanding partner.
Read Full Review

Read All Reviews

Was this helpful?

11 of 12 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read more
Read 12 Reviews

Was this helpful?

Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All Reviews

Select Industry to see insights

Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

Was this helpful?

View projects from:

United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

Was this helpful?
View Profile Visit Website
Helpware CX

4.8 47 reviews
Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Mumbai, India

Services provided

50% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.

See all 47 projects
Reviews mention Passionate about their work
Client feedback consistently highlights Helpware's passion for their work, noting the infectious eagerness and integrity of their team. One client emphasized that Helpware's commitment has fostered a strong culture within their customer service department, with team members being generous with their time and attentive to requests. Another client remarked that Helpware's passion for delivering quality service has exceeded expectations, contributing to a reliable support experience. Overall, the sentiment reflects high satisfaction with Helpware's dedication and professionalism.

Customer Support for Lifestyle Product Supplier

5.0 Apr 4, 2019

Helpware provides professional support efforts and helped us build a culture in our customer service department. Their passion, integrity, and eagerness are infectious, and they’ve helped us build out a team with processes and roles. Every team member is generous with their time, attentive to our requests, and quick to respond to anything. They take great pride in their work.
Read Full Review

Customer Support for Analytics Company

5.0 Sep 27, 2018

Both the quality of their work and their passion for delivering a great service have exceeded our expectations.
Read Full Review

Read All Reviews

Was this helpful?

3 of 3 Customer Service Outsourcing reviews are 5 stars

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Parking Software Company
5.0 — Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for Read more
Read 3 Reviews

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
Read All Reviews

Was this helpful?

View projects from:

United States (40) Canada (1) Georgia (1) New Zealand (1)

Was this helpful?
View Profile Visit Website
Mindy Support

4.8 37 reviews
Premier Verified

Undisclosed

Undisclosed

1,000 - 9,999

Serves Mumbai, India

Services provided

35% Customer Service Outsourcing

35% Data Annotation Services

30% Generative AI

Mindy Support is a Customer Support Outsourcing company specializing in multilingual call center solutions and customer care outsourcing. Reviews reflect an 80% positive sentiment, highlighting their strong project management, proactive communication, and efficient service delivery. Clients commend their value for cost and seamless onboarding, though some suggest expanding language offerings and improving staff training.

See all 37 projects
Reviews mention Helpful
Overall, client feedback highlights Mindy Support's exceptional customer service and responsiveness. Clients frequently commend the company's proactive communication and support, stating they 'always feel that they are there for you' and that their 'staff have always been very positive and ready to help.' Instances of effective collaboration and timely delivery of services, such as annotated datasets and customer care, reinforce a sentiment of reliability and professionalism. Clients express high satisfaction, with many noting improvements in their operational efficiency and customer satisfaction rates.

Customer Support for Interactive Gaming Platform

5.0 May 10, 2021

The staff have always been very positive and always ready to help. Even with our more tedious requests, which we have really appreciated. Communicating the limitations of the available agent pool earlier on could have been done, this was cleared up but a bit later in the project than we would have preferred.
Read Full Review

LiDAR-Annotation for Autonomous Vehicle Company

5.0 Mar 18, 2021

The team really made an effort to meet the required deadlines. Mindy was very helpful in adding more resources to the project when it was needed. Annotation is a quality and effectiveness play, and there is always room for improvement.
Read Full Review

Staff Augmentation for Medical Imaging Software Startup

5.0 Jul 14, 2020

The support from MindySupport's team was excellent. Communication between our teams was very efficient, with questions being answered timely and clearly. They were very helpful with the long term planning of resources for the completing of multiple partially overlapping projects.
Read Full Review

Cloud Application Tech Support for Social Intranet Platform

5.0 May 18, 2020

They were very helpful, providing an effective team and helping us to arrange the process much earlier before we expected. Their knowledge of quality assurance processes and maintaining uninterrupted work helped us to set up operations very smoothly and on the high level. The speed at which they could find qualified staff, the flexibility in their conditions, and the support from their staff for us were impressive while working with their remote team.
Read Full Review

Call Center Services for Beauty Brand

5.0 Jun 12, 2025

Mindy Support has been very helpful, and we have a good partnership with them. The team is also flexible.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

Mindy Support has demonstrated expertise across multiple industries, including beauty, automotive, eCommerce, and technology. Clients commend their multilingual customer support and operational efficiency, particularly in the beauty and automotive sectors. In eCommerce and financial services, their data annotation capabilities have led to high model accuracy, while their agile project management is noted across various sectors. Overall, feedback indicates a strong sentiment of reliability and adaptability, making them a suitable partner for complex projects in diverse industries.
Read All Reviews

Select Industry to see insights

Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Information technology Advertising & marketing Beauty

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (13) $10,000 to $49,000 (7) $50,000 to $199,999 (2)

What Clients Have Said
Overall, clients express a highly positive sentiment regarding Mindy Support's cost and value for money. Many reviews highlight their competitive pricing and good value, with one client noting, 'Pricing fit our budget' and another stating, 'Good value for cost.' Clients appreciate the quality of service received relative to the fees paid, often emphasizing the balance between cost and service quality. However, a few reviews suggest that while the quality is commendable, there is potential for improvements in pricing flexibility.
Read All Reviews

Was this helpful?

View projects from:

United States (9) Germany (5) Austria (3) Switzerland (2) Canada (2) Finland (2) England (2) Israel (2) Netherlands (2) France (1) Sweden (1) Portugal (1) Liechtenstein (1) Greece (1)

Was this helpful?
View Profile Visit Website
Go4customer

5.0 5 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Navi Mumbai, India

Services provided

30% Customer Service Outsourcing

40% Call Center Services

20% Market Research +1 service

10% Sales Outsourcing

Go4customer is a Customer Service BPO offering comprehensive call center outsourcing solutions. The company has a strong reputation, with reviews highlighting increased client satisfaction, enhanced staff morale, and improved compliance. Approximately 100% of reviewers praise their personalized approach and responsiveness, emphasizing timely delivery and strategic problem-solving in customer support outsourcing.

See all 5 projects
Reviews mention Flexible
Clients have consistently praised Go4Customer for their flexibility in addressing specific project needs and adapting to changing requirements. For instance, Digital Baba Online noted their responsiveness and proactive approach in managing concerns, which significantly contributed to the project's success. Overall, the sentiment reflects a strong appreciation for Go4Customer's commitment to client satisfaction and their ability to tailor services effectively, enhancing the overall customer experience.

Call Center Services for Digital Mareketing & IT Company

5.0 Jul 27, 2023

Digital Baba Online's project management was efficient and effective. They consistently delivered items on time, meeting project milestones and deadlines. Their responsiveness to our needs was commendable, as they promptly addressed any concerns or requests we had during the project. Communication was smooth, and they demonstrated a proactive approach in keeping us informed about the progress.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Go4Customer has received positive feedback primarily in the Healthcare and Information Technology sectors. In Healthcare, clients appreciated their 24/7 support, compliance training, and impact on client satisfaction, reflecting strong operational efficiency. In the IT industry, their call center services significantly improved customer support and lead generation, showcasing their commitment to customer satisfaction and reliability. Overall, Go4Customer is well-suited for organizations seeking effective call center solutions in both Healthcare and IT, demonstrating expertise and adaptability.
Read All Reviews

Select Industry to see insights

IT Services Healthcare Information technology

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently highlight Go4Customer's competitive pricing and strong value for money. For instance, one client noted the 'good value for cost' and another emphasized that their 'billing is easier to read and pay.' Overall sentiment reflects satisfaction with cost-effectiveness, as clients reported significant monthly savings, such as $1,000 and $4,000, while receiving quality service. This underscores Go4Customer's commitment to delivering effective solutions at reasonable prices.
Read All Reviews

Was this helpful?

View projects from:

United States (2) Canada (1) India (1)

Was this helpful?
View Profile
Swivelt

5.0 2 reviews

$100,000+

Undisclosed

10 - 49

Mumbai, India

Services provided

30% Customer Service Outsourcing

30% Sales Outsourcing

20% Back Office Outsourcing +2 services

10% Pay Per Click

10% Search Engine Optimization

Swivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.

See all 2 projects
Reviews mention Communicative
Clients have highlighted Swivelt's exceptional communication skills, noting that the project manager assigned was 'very friendly and easy to communicate with,' which facilitated a smooth workflow. The overall sentiment reflects a high level of satisfaction regarding their communicative capabilities, contributing to a successful partnership and positive project outcomes.

B2B Marketing for IT Software

5.0 Oct 28, 2020

The project manager assigned to us was very friendly and easy to communicate with us and understand all the requirements.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Swivelt has demonstrated strong capabilities in the Software and Information Technology industries, with notable success in B2B marketing and CRM tool development. Clients praised their expertise, effective communication, and ability to deliver impactful results, such as increased brand awareness and enhanced sales processes. Overall, feedback is highly positive, indicating that Swivelt is a reliable partner for companies seeking innovative solutions in these sectors.
Read All Reviews

Select Industry to see insights

Software Information technology

Was this helpful?

View projects from:

Indonesia (1) Malaysia (1)

Was this helpful?

Mumbai, India

303/304, Eco House, Vishweshwar Nagar, 1st Cross Road, Off Aarey Road, Goregaon (East).
Mumbai, India 400063
16 - 20

See All Locations (16)

Was this helpful?
View Profile
Featured

What are Featured Providers?
Top Customer Service

5.0 68 reviews
Premier Verified

$1,000+

Undisclosed

250 - 999

Serves Mumbai, India

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.

See all 68 projects
Reviews mention Collaborative
The feedback reflects a highly positive sentiment regarding collaboration with Top Customer Service. Clients noted the team's excellent communication, responsiveness, and professionalism, describing them as an extension of their own company. One client emphasized the smooth collaboration and quick adjustments made by the team to meet specific needs. Overall, the partnership led to improved client satisfaction and efficiency, with tasks often delivered ahead of schedule.

Customer Support & VA Services for Consulting Company

5.0 Dec 10, 2025

They were highly responsive and professional. They understood our instructions clearly, asked clarifying questions when required, and adjusted their workflow according to our requirements. Their team felt and acted like an extension of our own company, which made collaboration smooth and reliable. Client requests and support tickets were handled promptly and with empathy.
Read Full Review

Read All Reviews

Was this helpful?

27 of 27 reviews are 5 stars

16 new reviews for Customer Service Outsourcing services

$50,000 – $199,999 avg. project cost

Reviewed 27 times in the past 6 months
In the last six months, Top Customer Service has received overwhelmingly positive feedback from clients across various industries. Clients praised their professionalism, responsiveness, and ability to handle inquiries efficiently, leading to improved communication and customer satisfaction. For instance, one client noted a 50% reduction in response times, while another highlighted the team's understanding of brand voice. Minor suggestions for improvement included more proactive communication and strategic insights, but overall, clients expressed high satisfaction with the quality of service provided.
Read 27 Recent Reviews

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
Read All Reviews

Was this helpful?

More responsive than most other service providers

Top Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?
View Profile Visit Website
PREMIUMHELP

5.0 4 reviews

$1,000+

< $25 / hr

250 - 999

Mumbai, India

Services provided

10% Customer Service Outsourcing

60% Back Office Outsourcing

20% Social Media Marketing +1 service

10% Graphic Design

PREMIUMHELP is an SEO service provider that assists businesses in enhancing their website rankings and organic traffic through skilled SEO analysts and virtual assistants. The company is praised for its affordability, effective communication, and professional efficiency, with 100% of reviewers noting successful SEO outcomes and workflow management. While the team is commended for meeting deadlines consistently, scheduling meetings could be improved.

See all 4 projects

Industry Experience

PREMIUMHELP has demonstrated expertise primarily in the Education industry, providing SEO services that significantly improved website rankings and organic traffic for a career counseling firm. Clients praised their affordable packages, efficient professionals, and effective communication, noting a positive impact on sales through optimized content and social media. Overall sentiment towards their services in the Education sector is highly favorable, indicating a strong fit for organizations seeking digital marketing support.
Read All Reviews

Select Industry to see insights

Education

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently praised PREMIUMHELP for its affordability and value for money, noting that their packages are the most competitive in the market. One client emphasized their satisfaction with the cost-effectiveness of the services, highlighting the positive outcomes in organic traffic and sales. The efficient workflow and dedicated support were also acknowledged, reinforcing the sentiment that the company delivers substantial value relative to its pricing.
Read All Reviews

Was this helpful?

Mumbai, India

Techno It Park
Mumbai, India 400091
151 - 200

9962476757

See All Locations (4)

Was this helpful?

View Profile

Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

Get My Matches

Cosmic Sounds - Dubbing Voice Over Company

4.5 1 review

$1,000+

$50 - $99 / hr

10 - 49

Mumbai, India

Services provided

20% Customer Service Outsourcing

40% Call Center Services

20% Transcription +1 service

20% Translation

Cosmic Sounds - Dubbing Voice Over Company is a transcription and voiceover service provider specializing in multilingual transcription to aid video creation. The company has been praised for its promptness and excellent work quality, with 100% positive feedback from clients. Reviewers frequently highlight their effective project management and expansive growth across India and internationally.

See all 1 projects

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding the value for money offered by Cosmic Sounds. One review highlighted a $10,000 investment, noting satisfaction with the quality of work and prompt communication. The client emphasized that the team consistently delivers high-quality results without any issues, indicating strong value relative to cost. Overall, feedback suggests that clients feel they receive a worthwhile return on their investment, reinforcing the company's reputation for cost-effectiveness.
Read All Reviews

Was this helpful?

Mumbai, India

101, Sant Narsinh Mehta Rd, Kasturi Park, Maneklal Estate, Ghatkopar West,
Mumbai, India 400086
2 - 5

7977288767

See All Locations (2)

Was this helpful?

Review Rating from Clients

4.5/5.0

Quality

5.0

Schedule

4.5

Cost

5.0

Willing to Refer

5.0

Mumbai clients commend Cosmic Sounds for their excellent transcription and voiceover solutions, supporting diverse language needs in video content. Their consistent performance, effective project management, and expanding presence in India showcase their expertise in audio production for local businesses.
Read Local Reviews

Was this helpful?

View Profile
Provirtualassistants

5.0 2 reviews

$5,000+

< $25 / hr

10 - 49

Mumbai, India

Services provided

10% Customer Service Outsourcing

20% Back Office Outsourcing

20% Other Digital Marketing +3 services

20% Social Media Marketing

20% Web Design

10% Commercial Brokerage Services

Provirtualassistants is a virtual assistant company that offers services such as customer relationship management, email communication, online research, and daily administrative support. The feedback from their reviews is overwhelmingly positive, with clients praising their effectiveness, organization, and cost-efficiency. Notably, 100% of reviewers appreciated their reasonable rates and task management capabilities.

See all 2 projects
Reviews mention Hard working
Clients have consistently praised Provirtualassistants for their hard-working nature. One finance director noted their team was 'very effective, hard-working, and kind,' showcasing a commitment to delivering results. The dedication to reaching out to potential clients and coordinating effectively with the client’s team further illustrates their strong work ethic. Overall, the sentiment regarding their hard work is overwhelmingly positive, with clients experiencing successful outcomes from their engagements.

CRM Services for Biotech Company

5.0 Jun 29, 2021

They were very effective, hard-working, and kind. Cost-effective.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Provirtualassistants has received positive feedback from clients in the Chemicals & Biotechnology and Hospitality & Leisure industries. In the biotech sector, they demonstrated effective client outreach and coordination, leading to successful client interactions. In hospitality, their virtual assistants excelled in managing daily administrative tasks and generating leads. Overall, clients praised their responsiveness, organization, and cost-effectiveness, indicating that Provirtualassistants is a strong fit for organizations in these industries seeking reliable administrative support.
Read All Reviews

Select Industry to see insights

Chemicals & Biotechnology Hospitality & leisure

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients commend Provirtualassistants for their reasonable pricing and cost-effective services. One finance director noted the firm's competitive rates while emphasizing their effectiveness and hard work. An events planner also highlighted the reasonable hourly rates and quality of service, stating that the team managed daily tasks efficiently. Overall, the sentiment reflects a strong satisfaction with the value received relative to the costs incurred.
Read All Reviews

Was this helpful?
View Profile
Athena BPO

3.0 1 review

$1,000+

< $25 / hr

1,000 - 9,999

Mumbai, India

Services provided

10% Customer Service Outsourcing

50% Call Center Services

25% Back Office Outsourcing +1 service

15% Sales Outsourcing

Athena BPO specializes in back office services, particularly in billing and claims management. Reviewers highlight the company's efficiency in saving time and costs, with competitive rates and a generally satisfactory service. However, some suggest improvements in communication with merchants. Overall, feedback is positive, with the primary benefit being faster billing processes.

See all 1 projects

Industry Experience

Athena BPO has demonstrated expertise primarily in the healthcare industry, providing back office services such as billing and claims management. Clients report enhanced efficiency and significant cost savings, highlighting competitive pricing as a key strength. Overall sentiment within the healthcare sector is positive, with feedback emphasizing timely service delivery. However, there is room for improvement in client communication. Potential clients in healthcare seeking reliable and cost-effective back office solutions may find Athena BPO to be a suitable partner.
Read All Reviews

Select Industry to see insights

Healthcare

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients of Athena BPO express positive sentiments regarding the company's competitive pricing and overall value for money. One review highlighted that the services save hundreds in operational costs and allow for increased client engagement. Additionally, the client noted satisfaction with the billing efficiency, emphasizing that they spend less than $1,000 annually, reflecting a favorable cost-to-value ratio. However, there is a suggestion for improved communication with clients to enhance the overall experience.
Read All Reviews

Was this helpful?

View Profile
Firstsource Solutions

Not yet reviewed

$100,000+

< $25 / hr

1,000 - 9,999

Mumbai, India

Services provided

35% Customer Service Outsourcing

45% Call Center Services

10% Business Consulting +1 service

10% Finance & Accounting Outsourcing (FAO)

Firstsource Solutions is a large London , England-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
Read more

Mumbai, India

New Link Road, Malad West, Paradigm B, 5th Floor, Mindspace
Mumbai, India 400064
1001 - 2000

+91 22 66660888

See All Locations (4)

Was this helpful?

View Profile
EPITOME RESEARCH & BUSINESS SOLUTIONS LTD

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Mumbai, India

Services provided

30% Customer Service Outsourcing

20% Back Office Outsourcing

15% Call Center Services +4 services

15% Funding & Investment

10% Accounting

5% Finance & Accounting Outsourcing (FAO)

5% HR Outsourcing

EPITOME RESEARCH & BUSINESS SOLUTIONS LTD is a Customer Service Outsourcing company. The Mumbai, India-based agency offers Customer Service Outsourcing and Back Office Outsourcing.
Read more

View Profile
XtraNet Tech

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Navi Mumbai, India

Services provided

25% Customer Service Outsourcing

50% Call Center Services

25% HR Consulting

XtraNet Tech is a telephone answering service. Established in 2002, the firm offers Call Center Services and Customer Service Outsourcing.
Read more

Navi Mumbai, India

F - 301, Goodwill Paradise Sector - 15, Plot - 24
Navi Mumbai, India 410210
2 - 5

91.9821331316

See All Locations (3)

Was this helpful?

View Profile
Altius Customer Services Pvt. Ltd.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Navi Mumbai, India

Services provided

30% Customer Service Outsourcing

50% Call Center Services

10% Web Design +1 service

10% Web Development

Altius Customer Services Pvt. Ltd. Is an answering service headquartered in Navi Mumbai, India. Founded in 2004, the team provides Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Integreon

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

Mumbai, India

Services provided

10% Customer Service Outsourcing

45% Back Office Outsourcing

25% Transcription +2 services

10% Call Center Services

10% Sales Outsourcing

Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
Read more

Mumbai, India

602, 6th Floor, IT Building 03 Nesco IT Park, Nesco Complex Western Express Highway Goregaon East,
Mumbai, India 400063
501 - 750

000.800.100.4522

See All Locations (6)

Was this helpful?

View Profile
Tasks Expert- A Virtual Assistant Company

5.0 38 reviews

$5,000+

< $25 / hr

250 - 999

Kalyan, India

Services provided

10% Customer Service Outsourcing

25% Call Center Services

15% Back Office Outsourcing +5 services

10% Finance & Accounting Outsourcing (FAO)

10% Graphic Design

10% Sales Outsourcing

10% Web Design

10% Web Development

Tasks Expert- A Virtual Assistant Company specializes in Customer Support Services and Customer Service BPO, providing tailored solutions such as e-commerce logistics management, multilingual support, and initial client interaction management. Overall, 100% of reviews highlight their professionalism, customization, and timely delivery, although some note documentation delays. Their ability to enhance customer satisfaction and brand loyalty is consistently praised.

See all 38 projects

1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, client feedback for Tasks Expert- A Virtual Assistant Company highlights their effective backend support and commitment to project management. A CEO in the healthcare sector praised their assistance with data management and noted significant relief from administrative tasks. Clients emphasized the company's solid communication and impressive consistency, with no reported areas for improvement. Overall sentiment remains highly positive, underscoring their value and alignment with client needs.
Read 1 Recent Review

Was this helpful?

3 of 3 Customer Service Outsourcing reviews are 5 stars

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Order Management & Logistics Support for Stationery Company
5.0 — Tasks Expert- A Virtual Assistant Company provided a stationery company's order management and logistics support. The team implemented a tracking system that kept customers informed through email Read more
Read 3 Reviews

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (4) Less than $10,000 (2) $50,000 to $199,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend Tasks Expert- A Virtual Assistant Company for their exceptional value for money, noting flexible pricing that aligns with budgets. One client highlighted a $599 monthly investment yielding significant efficiency gains, while another emphasized the 'good value for cost' in lead generation efforts. Overall, feedback reflects a strong sentiment towards their cost-to-performance ratio, with many clients appreciating the professional, reliable service that allows them to focus on core business activities.
Read All Reviews

Was this helpful?

View projects from:

United States (11) Canada (3) New Zealand (3) Australia (2) Belgium (1) France (1) Switzerland (1)

Was this helpful?

View Profile
Iy Enterprise

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Mumbai, India

Services provided

25% Customer Service Outsourcing

25% Business Consulting

25% Immigration Law +1 service

25% Translation

Iy Enterprise is a Business Consulting company. The company is located in Mumbai, India. Their team focuses on Business Consulting and Translation.
Read more

View Profile
Viaante Business Solutions

Not yet reviewed

$1,000+

Undisclosed

250 - 999

Mumbai, India

Services provided

10% Customer Service Outsourcing

10% AI Consulting

10% Accounting +8 services

10% Back Office Outsourcing

10% Call Center Services

10% Custom Software Development

10% Finance & Accounting Outsourcing (FAO)

10% Financial Consulting

10% Web Development

5% E-Commerce Development

5% Mobile App Development

Viaante Business Solutions , a software development firm, was launched in 2011. Headquartered in Mumbai, India and Mumbai, India, the team focuses on Custom Software Development and Web Development.
Read more

Mumbai, India

F 3/32, Der Deutsche Parkz, Subhash Nagar Rd, Adj to Nahur Railway Station(west), Mumbai – 400 078, India
Mumbai, India 400078
251 - 300

+91-22-2566100345

Mumbai, India

S/15, 2nd Floor, Pinnacle Business Park, Mahakali Caves Road, Andheri East, Mumbai – 400 093 India
Mumbai, India 400093
251 - 300

+91-22-47839651

See All Locations (3)

Was this helpful?

View Profile
Brocus IT Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Navi Mumbai, India

Services provided

20% Customer Service Outsourcing

40% Sales Outsourcing

15% Call Center Services +2 services

15% Staffing

10% Back Office Outsourcing

Midsize Sales Outsourcing company Brocus IT Solutions, is headquartered in Navi Mumbai, India. The team provides Sales Outsourcing and Customer Service Outsourcing.
Read more

View Profile
WTM IT

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Navi Mumbai, India

Services provided

20% Customer Service Outsourcing

20% Blockchain

20% Call Center Services +2 services

20% Conversion Optimization

20% Web Development

WTM IT is a Conversion Optimization company. Located in Navi Mumbai, India, the company was established in 2014. Their team focuses on Conversion Optimization and Web Development.
Read more

View Profile
Live Virtual Assistants

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Mumbai, India

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

20% Web Design +3 services

10% Custom Software Development

10% Digital Strategy

10% Web Development

Back Office Outsourcing company Live Virtual Assistants was established in 2019. In Mumbai, India, the team offers Back Office Outsourcing and Customer Service Outsourcing.
Read more

View Profile
LeadsBpo

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Navi Mumbai, India

Services provided

25% Customer Service Outsourcing

50% Back Office Outsourcing

25% Call Center Services

LeadsBpo is a midsize Back Office Outsourcing company headquartered in Navi Mumbai, India. Their services include Back Office Outsourcing and Call Center Services.
Read more

View Profile
Fortunes24 Outsourcing LLP

Not yet reviewed

Undisclosed

$25 - $49 / hr

50 - 249

Navi Mumbai, India

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1 service

25% Sales Outsourcing

Established in 2025, Fortunes24 Outsourcing LLP is an answering service company. The midsize team focuses on Call Center Services and Back Office Outsourcing.
Read more

Navi Mumbai, India

C-6, 5 4-2, Sector 6, CBD Belapur, Thane - 400614
Navi Mumbai, India 400706
10 - 15

9022312410

Navi Mumbai, India

10th Floor, EFC, Empire Tower, C wing, Reliable Tech Park, Thane-Belapur Rd, Gavate Wadi, MIDC, Airoli
Navi Mumbai, India 400708
31 - 40

9022312410

See All Locations (2)

Was this helpful?

View Profile
i2c World Inc.

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Mumbai, India

Services provided

15% Customer Service Outsourcing

40% Back Office Outsourcing

25% Sales Outsourcing +1 service

20% Call Center Services

I2c World Inc. Is a Back Office Outsourcing company. They were established in 2001, and their services include Back Office Outsourcing and Sales Outsourcing.
Read more

Mumbai, India

Lotus House
Mumbai, India 400020
101 - 150

+919920803941

See All Locations (2)

Was this helpful?

View Profile
YourDailyTask

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Mumbai, India

Services provided

10% Customer Service Outsourcing

40% Back Office Outsourcing

10% Accounting +4 services

10% Email Marketing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

YourDailyTask is a Back Office Outsourcing company in Mumbai, India. Their services include Back Office Outsourcing and Accounting.
Read more

View Profile
Flamingo BPO Technology Solutions Ltd

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Mumbai, India

Services provided

20% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Call Center Services +2 services

20% Sales Outsourcing

10% Business Consulting

Finance & Accounting Outsourcing (FAO) company Flamingo BPO Technology Solutions Ltd was established in 2024. The firm offers Finance & Accounting Outsourcing (FAO) and Call Center Services.
Read more

View Profile
App Developers India

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Mumbai, India

Services provided

20% Customer Service Outsourcing

20% E-Commerce Development

20% Mobile App Development +3 services

20% Web Development

10% Low/No Code Development

10% Web Design

App Developers India is a web design agency. The team is based in Mumbai, India, and their services include Web Design and Web Development.
Read more

View Profile
Vegaserve

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Thane, India

Services provided

20% Customer Service Outsourcing

40% Sales Outsourcing

20% Back Office Outsourcing +2 services

10% Business Consulting

10% Call Center Services

Vegaserve is a midsize Sales Outsourcing company headquartered in Thane, India. Their services include Sales Outsourcing and Back Office Outsourcing.
Read more

View Profile
Concinnity Media Technologies

Not yet reviewed

$25,000+

$25 - $49 / hr

50 - 249

Mumbai, India

Services provided

15% Customer Service Outsourcing

25% Custom Software Development

25% Web Development +3 services

15% Mobile App Development

10% Low/No Code Development

10% Web Design

Concinnity Media Technologies is a midsize Mumbai, India-based software development company. The team focuses on Custom Software Development and Web Development.
Read more

View Profile
VertexInfocom

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Mumbai, India

Services provided

10% Customer Service Outsourcing

30% CRM Consulting and SI

30% Call Center Services +2 services

20% IT Managed Services

10% Sales Outsourcing

VertexInfocom is a CRM consulting and SI company. Their team is located in Mumbai, India. The firm specializes in CRM consulting and SI and Call Center Services.
Read more

View Profile
ContactME

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Mumbai, India

Services provided

15% Customer Service Outsourcing

20% Corporate Travel Management

10% AI Agents +7 services

10% Accounting

10% Banking Law

10% Sales Outsourcing

10% Tax Law

5% Corporate Law

5% Finance Law

5% Insurance Services & Brokers

ContactME is a Corporate Travel Management company. Founded in 2024, the firm provides Corporate Travel Management and Customer Service Outsourcing.
Read more

View Profile
Polygomma

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Mumbai, India

Services provided

100% Customer Service Outsourcing

Customer Service Outsourcing company Polygomma was launched in 2012. The team focuses on Customer Service Outsourcing and is based in Mumbai, India.
Read more

View Profile
Clientexa Global Services

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Mumbai, India

Services provided

45% Customer Service Outsourcing

55% Call Center Services

Founded in 2025, Clientexa Global Services is an answering service. Based in Mumbai, India, the team focuses on Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Tasks Assistant

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Kalyan, India

Services provided

13% Customer Service Outsourcing

37% Back Office Outsourcing

10% Market Research +5 services

10% Other Digital Marketing

10% Search Engine Optimization

10% Web Design

5% Content Marketing

5% Transcription

Tasks Assistant is a midsize Back Office Outsourcing company founded in 2014. Their team offers Back Office Outsourcing and Customer Service Outsourcing.
Read more

Kalyan, India

Metro Plaza
Kalyan, India 421306
41 - 49

9372689933

See All Locations (2)

Was this helpful?

View Profile
Veenus Group of Compnanies

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Mumbai, India

Services provided

18% Customer Service Outsourcing

40% Back Office Outsourcing

12% Call Center Services +3 services

10% Finance & Accounting Outsourcing (FAO)

10% HR Consulting

10% Sales Outsourcing

Veenus Group of Compnanies is a Back Office Outsourcing company. Their team is based in Mumbai, India and focuses on Back Office Outsourcing and Customer Service Outsourcing.
Read more

View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Top Customer Support Services in Mumbai

List of the Top Mumbai Customer Support Companies

Reviews mention Accommodating

Back Office Outsourcing for E-Commerce Co

Call Center Services for Automotive Company

Customer Support for FinTech Organization

Customer Service Outsourcing for Gaming Company

Multilingual Customer Support for Beverage Company

CX Outsourcing for Financial Services Firm

Industry Experience

Select Industry to see insights

Reviews mention Passionate about their work

Customer Support for Lifestyle Product Supplier

Customer Support for Analytics Company

Customer Service Outsourcing for Parking Software Company

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Helpful

Customer Support for Interactive Gaming Platform

LiDAR-Annotation for Autonomous Vehicle Company

Staff Augmentation for Medical Imaging Software Startup

Cloud Application Tech Support for Social Intranet Platform

Call Center Services for Beauty Brand

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Flexible

Call Center Services for Digital Mareketing & IT Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Communicative

B2B Marketing for IT Software

Industry Experience

Select Industry to see insights

Reviews mention Collaborative

Customer Support & VA Services for Consulting Company

Reviewed 27 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Top Customer Service is very responsive

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Hard working

CRM Services for Biotech Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Order Management & Logistics Support for Stationery Company

Average Project Cost Breakdown

What Clients Have Said

Tell us what you need — we’ll match you with top agencies in minutes.

Why Trust Clutch

List of the Top 6 Mumbai Customer Support Companies