Fresa Technologies

BACKGROUND

Please describe your company and position.

I am the Finance Manager of UNIVERSAL FREIGHT SOLUTIONS L.L.C

Describe what your company does in a single sentence.

Our company provides logistics and freight forwarding services, handling shipment operations, documentation, and transportation for import and export cargo.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• We hired Fresa Technologies to streamline our logistics operations, manage documentation and accounting in one system, and improve the efficiency and accuracy of our daily freight forwarding processes.

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

resa Technologies implemented the Fresa Gold system to support and streamline our freight forwarding and logistics operations. The scope of work included setting up modules for operations, documentation, accounting, and reporting.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The implementation of Fresa Gold helped improve the efficiency of our daily logistics operations. Our team was able to manage shipments, documentation, and accounting in a single system, which reduced manual work and improved data accuracy.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Fresa Technologies team managed the project in a professional and organized manner. They delivered the required items on time and provided proper guidance during the implementation process.

What was your primary form of communication with Fresa Technologies?

Virtual Meeting

What did you find most impressive or unique about this company?

Fresa Technologies is their strong knowledge of the logistics and freight forwarding industry. Their system is designed specifically for logistics operations, which makes it very practical and useful for our daily work.

Are there any areas for improvement or something Fresa Technologies could have done differently?

Overall, we're having a good experience working with Fresa Technologies. However, some system features and reports could be made more user-friendly, especially for new users. Providing more customization options and improving system speed in certain areas would further enhance the user experience.

BACKGROUND

Please describe your company and position.

I am the Manager of AIROCE LOGISTICS LLC

Describe what your company does in a single sentence.

Our company provides freight forwarding and logistics services, managing shipment operations, documentation, and accounting processes efficiently.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• Fresa Technologies to streamline our logistics operations, manage shipment documentation, and maintain accurate accounting and financial tracking in a single integrated system.

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

“Fresa Technologies implemented and supported an integrated freight forwarding and accounting solution to manage our end-to-end logistics operations. The scope of work included system setup, module configuration, user training, and ongoing support for daily operational and financial processes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Fresa Technologies helped improve operational efficiency by reducing manual data entry and minimizing errors. We experienced better tracking of shipments, faster documentation processing, and improved accuracy in invoicing and accounting.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was well organized and professional. The team planned the implementation clearly and delivered the required items within the agreed timelines.

What was your primary form of communication with Fresa Technologies?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Fresa Technologies most impressive for their ability to provide an all-in-one logistics and accounting solution, combined with excellent customer support and responsiveness. Their system is user-friendly yet powerful, helping us streamline operations and gain clear visibility into our business processes.

Are there any areas for improvement or something Fresa Technologies could have done differently?

While Fresa Technologies provides a comprehensive and efficient system, there are a few areas for improvement.

BACKGROUND

Please describe your company and position.

I am the Accounts of SUN LOGISTIC SERVICES

Describe what your company does in a single sentence.

We provide end-to-end freight forwarding and logistics services, handling operations, documentation, and accounting for domestic and international shipments.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

Fresa Technologies to streamline our freight forwarding operations, automate accounting and compliance processes, improve reporting accuracy, and manage all activities efficiently through a single integrated system.

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Fresa as a complete freight forwarding management system covering operations, accounting, compliance, and reporting. This included system setup and configuration based on our business processes, creation of masters (customers, vendors, charges, routes, warehouses), user roles and access control, and integration of operational workflows with accounting entries.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Fresa led to clear and measurable improvements in our processes. Manual work was significantly reduced, resulting in faster job processing, billing, and accounting entries. Data accuracy improved due to structured workflows and system validations, which reduced errors and rework. 
Report generation time for operational, financial, and GST reports became much faster, enabling timely reviews and better decision-making. Overall, team productivity increased, turnaround time reduced, and control over operations and accounts improved, demonstrating the success of the project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fresa Technologies handled the project in a structured and professional manner, with clear communication on timelines and deliverables. Most items were delivered on time as planned, and any delays were properly informed and managed. 
Their team was responsive to our requirements, addressed queries promptly, and was flexible in accommodating changes based on our business needs. Overall, their approach ensured a smooth implementation and effective support throughout the project.

What was your primary form of communication with Fresa Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

Fresa Technologies has strong domain knowledge in freight forwarding and logistics. Their solution is designed specifically for industry workflows, making it practical and easy to adopt. The team is responsive, understands business requirements quickly, and continuously improves the product based on customer feedback, which makes them stand out.

Are there any areas for improvement or something Fresa Technologies could have done differently?

Fresa Technologies has been positive, there are a few areas where improvement would be beneficial. Greater flexibility in editing records after posting, stronger controls to prevent duplicate entries, and enhanced PDF customization options would help reduce rework and improve usability. Additionally, improving system performance in certain screens and providing more in-application guidance for users could further enhance the overall experience.

BACKGROUND

Please describe your company and position.

I am the Accounts Specialist of SEGURO SHIPPING COMPANY

Describe what your company does in a single sentence.

We provide freight forwarding software solutions that help logistics companies manage operations, accounting, and reporting efficiently in one system.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• We hired Fresa Technologies to automate our freight forwarding operations, simplify accounting entries, generate accurate reports, and improve overall efficiency by using a single integrated system.

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work includes implementing an end-to-end freight forwarding software solution that covers both operational and accounting processes. Fresa Technologies is responsible for configuring the system based on our business requirements, providing user access and role permissions, setting up masters, and integrating operational workflows with accounting entries. Key deliverables include modules for job management, billing and invoicing, customer and vendor management, accounting voucher compliant reporting, management reports, user training, and ongoing support to ensure smooth system usage.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After implementing Fresa, we achieved noticeable improvement in our daily operations and accounting processes. Manual work was reduced significantly, resulting in faster job processing and billing. Data entry errors decreased due to structured entry screens and system validations. Report generation time improved, and monthly  and financial reports are now generated more quickly and accurately. The team’s productivity increased as operations and accounts are handled in one system, and overall turnaround time for invoicing and reconciliation has reduced, showing better efficiency and control.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fresa Technologies managed the project in a well-organized and professional manner. The implementation milestones were clearly communicated, and most deliverables were completed on time as planned. Their team was responsive to our requests and addressed our queries and issues promptly. They were flexible in understanding our business needs and provided solutions based on our requirements. Overall, their project management and support approach helped ensure a smooth implementation and system adoption.

What was your primary form of communication with Fresa Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

we found most impressive about the company is their strong understanding of freight forwarding operations and accounting processes. Their software is designed specifically for logistics businesses, which makes it practical and easy to use. The support team is responsive and knowledgeable, and they are quick to understand our requirements and provide suitable solutions. Their continuous improvements and feature updates based on customer feedback make them stand out from other software providers.

Are there any areas for improvement or something Fresa Technologies could have done differently?

our overall experience has been positive, there are a few areas where improvements can be made. The edit flexibility after posting entries could be improved to reduce rework for small corrections. A stronger duplicate-entry validation feature would help avoid repeated records. Performance speed in some screens can be optimized, and more detailed user documentation or in-system help would be useful for new users. With these enhancements, the system would become even more efficient and user-friendly.

BACKGROUND

Please describe your company and position.

I am the Accountant of AFIC LOGISTICS GHANA LIMITED

Describe what your company does in a single sentence.

Our company provides end-to-end logistics and freight forwarding solutions, helping businesses manage shipments, documentation, and operations efficiently.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• Fresa Technologies to streamline our logistics operations, improve accuracy in documentation and accounting, enhance real-time visibility, and increase overall operational efficiency.

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Fresa Technologies provides a comprehensive logistics management solution that covers end-to-end freight forwarding operations. The scope of work includes shipment tracking, job creation, documentation management, invoicing, accounting, and reporting. Key deliverables include real-time visibility of shipments, accurate financial and operational reports, automated workflows to reduce manual effort, smooth integration with existing processes, and responsive customer support to ensure seamless operations

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from implementing Fresa Gold include improved operational efficiency, reduction in manual data entry errors, faster processing of shipments and documentation, timely and accurate reporting, and enhanced real-time visibility into logistics operations, all of which demonstrate significant progress and success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fresa Technologies demonstrated strong project management throughout. Deliverables were completed on time, and the team was highly responsive to our needs, providing timely support, guidance, and updates to ensure a smooth implementation process.

What was your primary form of communication with Fresa Technologies?

Virtual Meeting

What did you find most impressive or unique about this company?

Fresa Technologies is their combination of excellent customer support, seamless implementation, and the continuous development of innovative features that truly enhance logistics operations.

Are there any areas for improvement or something Fresa Technologies could have done differently?

Fresa Technologies performs very well, areas for improvement include allowing edits after posting records, making certain features more intuitive, and further optimizing system performance during peak usage.

BACKGROUND

Please describe your company and position.

I am the Accounts of CFL CROSSFREIGHT PVT LTD

Describe what your company does in a single sentence.

We provide end-to-end freight forwarding, logistics, and customs clearance services for import and export shipments.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• We hired Fresa Technologies to automate our freight management, accounting, and reporting processes, improve shipment tracking visibility, and reduce manual work across operations.

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work includes implementation of Fresa Gold for end-to-end logistics operations such as job creation, documentation, invoicing, accounting, GST reporting, warehousing, and Track & Trace. Fresa also provides data migration, user setup, training, system configuration, and ongoing technical support. Key deliverables include a fully functional logistics ERP system, accurate financial and GST reports, real-time shipment visibility, automated customer communication, and regular feature updates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After implementing Fresa Gold, we reduced manual work and data errors significantly across operations. Processing time for job creation, invoicing, and reporting improved, allowing faster turnaround for customers. We also achieved better financial accuracy, real-time shipment visibility, and improved customer communication, showing clear operational improvement and productivity gains.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was well organized and professional. Implementation milestones were met on time, and the team was responsive to our requirements and change requests. They provided regular updates, quick issue resolution, and ensured smooth go-live support.

What was your primary form of communication with Fresa Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

Fresa Technologies' understanding of logistics workflows stands out, and how they convert real operational needs into practical system features. Their support team is highly responsive, solution-oriented, and always ready to help, which makes working with them reliable and comfortable.

Are there any areas for improvement or something Fresa Technologies could have done differently?

There is very little to improve, but some accounting-related processes like TDS and voucher entries could be simplified to reduce manual steps. A few reports could also load faster and offer more export options, such as direct PDF downloads. With continued enhancements in these areas, the system would be even more efficient.

BACKGROUND

Please describe your company and position.

I am the Accountant of GSR NETWORK L.L.C

Describe what your company does in a single sentence.

We are a freight forwarding company that manages the end-to-end movement of cargo across air, sea, and land with reliable logistics solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• Our objective in hiring Fresa Technologies was to implement a reliable system that centralizes our operations, improves workflow accuracy, and provides real-time tracking and reporting for better decision-making.

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Fresa Technologies provided end-to-end implementation, training, and support for the Fresa Gold system, including setup of operational modules, documentation, accounting, customer management, and reporting features tailored to our freight forwarding needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After implementing Fresa Gold, we experienced faster shipment processing, reduced manual errors, and improved accuracy in documentation. Our team’s operational efficiency increased due to better visibility of shipments, automated reports, and streamlined accounting workflows.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was well-organized, and they consistently delivered the tasks on time. They were quick to respond to our needs and provided support whenever required.

What was your primary form of communication with Fresa Technologies?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

The most impressive thing about the company is their strong customer support and deep understanding of logistics needs. They quickly provide solutions and always maintain a professional and helpful approach.

Are there any areas for improvement or something Fresa Technologies could have done differently?

One area for improvement could be simplifying some of the accounting and configuration processes, as new users may find them slightly complex at the beginning. Streamlining these steps would make the user experience even better.

BACKGROUND

Please describe your company and position.

I am the Accountant of CAPE CAVEZ LOGISTICS UK LTD

Describe what your company does in a single sentence.

Our company is a logistics and freight forwarding firm specializing in efficient transportation, warehousing, and supply chain management solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• Fresa Technologies to streamline our logistics and accounting operations, improve real-time shipment tracking, enhance reporting accuracy, and increase overall operational efficiency. Our goal was to reduce manual errors, gain better visibility into processes, and enable faster, data-driven decision-making.

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Automating invoicing, payments, and financial reporting to minimize errors and enhance accuracy.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Accounting and reporting errors decreased by over 25%, ensuring reliable financial data for decision-making.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fresa Technologies demonstrated excellent project management throughout our engagement. All deliverables were provided on time and in accordance with agreed specifications. The team was highly responsive to our needs, promptly addressing queries, providing guidance, and making adjustments based on our feedback. Their proactive communication and structured approach ensured a smooth implementation and minimal disruption to our operations.

What was your primary form of communication with Fresa Technologies?

In-Person Meeting

What did you find most impressive or unique about this company?

Fresa Technologies is their combination of deep technical expertise and strong customer focus. Their ability to understand complex logistics and accounting requirements, provide tailored solutions, and respond proactively to challenges makes them highly reliable and uniquely client-oriented.

Are there any areas for improvement or something Fresa Technologies could have done differently?

Fresa Technologies delivers excellent service, one area for improvement could be simplifying the user interface and navigation, as the wide range of features can sometimes feel overwhelming for new users. Additionally, occasional system slowness when processing large data could be further optimized for an even smoother experience.

BACKGROUND

Please describe your company and position.

I am the Accountant of FREIGHT HUB SHIPPING L.L.C

Describe what your company does in a single sentence.

Our company provides comprehensive logistics and freight forwarding services, ensuring timely and efficient transportation of goods locally and internationally.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• Fresa Technologies to streamline our logistics operations, improve shipment tracking, automate reporting, and enhance overall efficiency and accuracy in our freight management processes.

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Fresa Technologies manages and optimizes our logistics operations through its comprehensive software solutions. The scope of work includes real-time shipment tracking, automated report generation, EDI integration for seamless data exchange, and user access management. Key deliverables include accurate tracking updates, timely reports, streamlined workflow processes, and responsive customer support to ensure smooth daily operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Fresa Technologies include improved operational efficiency, faster processing of shipments, and a significant reduction in manual errors. Real-time tracking and automated reporting have enhanced accuracy and transparency. Overall, these improvements have led to increased productivity, timely deliveries, and higher customer satisfaction

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fresa Technologies demonstrated excellent project management throughout. All deliverables were completed on time, and their team was highly responsive to our needs. They communicated clearly, addressed queries promptly, and adapted quickly to any changes, ensuring a smooth implementation and seamless integration with our operations.

What was your primary form of communication with Fresa Technologies?

Virtual Meeting

What did you find most impressive or unique about this company?

Fresa Technologies is their combination of innovative software solutions and exceptional customer support. Their real-time tracking, automated reporting, and EDI integration stand out, and the team’s responsiveness and dedication to client success make them truly reliable and unique in the logistics industry

Are there any areas for improvement or something Fresa Technologies could have done differently?

Fresa Technologies delivers excellent service, some areas could be improved. For example, simplifying certain navigation steps for new users, enhancing mobile accessibility, and providing additional customization options for reports would make the system even more user-friendly. Overall, these are minor improvements in an otherwise excellent solution.

BACKGROUND

Please describe your company and position.

I am the Accountant of My Ocean Logistics

Describe what your company does in a single sentence.

Our company specializes in freight forwarding and logistics services, providing end-to-end solutions for international shipping, customs clearance, and supply chain management

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• Fresa Technologies to streamline our logistics operations, automate manual processes, improve data accuracy, and enhance overall efficiency through a centralized and user-friendly freight management system.

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included the complete implementation of the Fresa Gold system to manage our freight forwarding, accounting, and operational processes. Key deliverables involved system setup, data migration, user onboarding, and comprehensive training for our team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After implementing Fresa Gold, we observed significant improvements in operational efficiency, data accuracy, and process transparency. Manual work was greatly reduced through automation, and real-time reports enabled better decision-making. The system also improved coordination between departments, reduced errors in documentation and billing, and enhanced overall customer satisfaction

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fresa Technologies demonstrated excellent project management throughout the implementation process. All deliverables were completed on time, and the team maintained clear and consistent communication at every stage. They're highly responsive to our needs, addressing queries promptly and providing effective solutions to ensure smooth execution and user satisfaction.

What was your primary form of communication with Fresa Technologies?

Virtual Meeting

What did you find most impressive or unique about this company?

Fresa Technologies is their combination of deep industry knowledge, innovative solutions, and exceptional customer support. Their proactive approach, responsiveness, and ability to tailor the system to our specific logistics needs make them a reliable and unique partner in streamlining operations

Are there any areas for improvement or something Fresa Technologies could have done differently?

Fresa Technologies provided excellent service overall, a few areas could be enhanced. Simplifying navigation in certain modules, allowing limited edits to posted entries, and optimizing system performance during heavy data handling would improve usability and efficiency for users.