Fresa Technologies

BACKGROUND

Please describe your company and position.

I am the Accountant of GSR NETWORK L.L.C

Describe what your company does in a single sentence.

We are a freight forwarding company that manages the end-to-end movement of cargo across air, sea, and land with reliable logistics solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• Our objective in hiring Fresa Technologies was to implement a reliable system that centralizes our operations, improves workflow accuracy, and provides real-time tracking and reporting for better decision-making.

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Fresa Technologies provided end-to-end implementation, training, and support for the Fresa Gold system, including setup of operational modules, documentation, accounting, customer management, and reporting features tailored to our freight forwarding needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After implementing Fresa Gold, we experienced faster shipment processing, reduced manual errors, and improved accuracy in documentation. Our team’s operational efficiency increased due to better visibility of shipments, automated reports, and streamlined accounting workflows.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was well-organized, and they consistently delivered the tasks on time. They were quick to respond to our needs and provided support whenever required.

What was your primary form of communication with Fresa Technologies?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

The most impressive thing about the company is their strong customer support and deep understanding of logistics needs. They quickly provide solutions and always maintain a professional and helpful approach.

Are there any areas for improvement or something Fresa Technologies could have done differently?

One area for improvement could be simplifying some of the accounting and configuration processes, as new users may find them slightly complex at the beginning. Streamlining these steps would make the user experience even better.

BACKGROUND

Please describe your company and position.

I am the Accountant of CAPE CAVEZ LOGISTICS UK LTD

Describe what your company does in a single sentence.

Our company is a logistics and freight forwarding firm specializing in efficient transportation, warehousing, and supply chain management solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• Fresa Technologies to streamline our logistics and accounting operations, improve real-time shipment tracking, enhance reporting accuracy, and increase overall operational efficiency. Our goal was to reduce manual errors, gain better visibility into processes, and enable faster, data-driven decision-making.

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Automating invoicing, payments, and financial reporting to minimize errors and enhance accuracy.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Accounting and reporting errors decreased by over 25%, ensuring reliable financial data for decision-making.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fresa Technologies demonstrated excellent project management throughout our engagement. All deliverables were provided on time and in accordance with agreed specifications. The team was highly responsive to our needs, promptly addressing queries, providing guidance, and making adjustments based on our feedback. Their proactive communication and structured approach ensured a smooth implementation and minimal disruption to our operations.

What was your primary form of communication with Fresa Technologies?

In-Person Meeting

What did you find most impressive or unique about this company?

Fresa Technologies is their combination of deep technical expertise and strong customer focus. Their ability to understand complex logistics and accounting requirements, provide tailored solutions, and respond proactively to challenges makes them highly reliable and uniquely client-oriented.

Are there any areas for improvement or something Fresa Technologies could have done differently?

Fresa Technologies delivers excellent service, one area for improvement could be simplifying the user interface and navigation, as the wide range of features can sometimes feel overwhelming for new users. Additionally, occasional system slowness when processing large data could be further optimized for an even smoother experience.

BACKGROUND

Please describe your company and position.

I am the Accountant of FREIGHT HUB SHIPPING L.L.C

Describe what your company does in a single sentence.

Our company provides comprehensive logistics and freight forwarding services, ensuring timely and efficient transportation of goods locally and internationally.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• Fresa Technologies to streamline our logistics operations, improve shipment tracking, automate reporting, and enhance overall efficiency and accuracy in our freight management processes.

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Fresa Technologies manages and optimizes our logistics operations through its comprehensive software solutions. The scope of work includes real-time shipment tracking, automated report generation, EDI integration for seamless data exchange, and user access management. Key deliverables include accurate tracking updates, timely reports, streamlined workflow processes, and responsive customer support to ensure smooth daily operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Fresa Technologies include improved operational efficiency, faster processing of shipments, and a significant reduction in manual errors. Real-time tracking and automated reporting have enhanced accuracy and transparency. Overall, these improvements have led to increased productivity, timely deliveries, and higher customer satisfaction

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fresa Technologies demonstrated excellent project management throughout. All deliverables were completed on time, and their team was highly responsive to our needs. They communicated clearly, addressed queries promptly, and adapted quickly to any changes, ensuring a smooth implementation and seamless integration with our operations.

What was your primary form of communication with Fresa Technologies?

Virtual Meeting

What did you find most impressive or unique about this company?

Fresa Technologies is their combination of innovative software solutions and exceptional customer support. Their real-time tracking, automated reporting, and EDI integration stand out, and the team’s responsiveness and dedication to client success make them truly reliable and unique in the logistics industry

Are there any areas for improvement or something Fresa Technologies could have done differently?

Fresa Technologies delivers excellent service, some areas could be improved. For example, simplifying certain navigation steps for new users, enhancing mobile accessibility, and providing additional customization options for reports would make the system even more user-friendly. Overall, these are minor improvements in an otherwise excellent solution.

BACKGROUND

Please describe your company and position.

I am the Accountant of My Ocean Logistics

Describe what your company does in a single sentence.

Our company specializes in freight forwarding and logistics services, providing end-to-end solutions for international shipping, customs clearance, and supply chain management

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• Fresa Technologies to streamline our logistics operations, automate manual processes, improve data accuracy, and enhance overall efficiency through a centralized and user-friendly freight management system.

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included the complete implementation of the Fresa Gold system to manage our freight forwarding, accounting, and operational processes. Key deliverables involved system setup, data migration, user onboarding, and comprehensive training for our team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After implementing Fresa Gold, we observed significant improvements in operational efficiency, data accuracy, and process transparency. Manual work was greatly reduced through automation, and real-time reports enabled better decision-making. The system also improved coordination between departments, reduced errors in documentation and billing, and enhanced overall customer satisfaction

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fresa Technologies demonstrated excellent project management throughout the implementation process. All deliverables were completed on time, and the team maintained clear and consistent communication at every stage. They're highly responsive to our needs, addressing queries promptly and providing effective solutions to ensure smooth execution and user satisfaction.

What was your primary form of communication with Fresa Technologies?

Virtual Meeting

What did you find most impressive or unique about this company?

Fresa Technologies is their combination of deep industry knowledge, innovative solutions, and exceptional customer support. Their proactive approach, responsiveness, and ability to tailor the system to our specific logistics needs make them a reliable and unique partner in streamlining operations

Are there any areas for improvement or something Fresa Technologies could have done differently?

Fresa Technologies provided excellent service overall, a few areas could be enhanced. Simplifying navigation in certain modules, allowing limited edits to posted entries, and optimizing system performance during heavy data handling would improve usability and efficiency for users.

BACKGROUND

Please describe your company and position.

I am the Manager of ACCURA FREIGHT LLC

Describe what your company does in a single sentence.

Our company provides comprehensive freight forwarding and logistics solutions, ensuring smooth transportation and timely delivery of goods.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• Fresa Technologies to streamline our logistics and freight forwarding operations, automate job tracking and invoicing, reduce manual errors, improve data accuracy, and enhance overall operational efficiency.

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for implementing Fresa Technologies involved a comprehensive integration of its logistics and freight forwarding software into our operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased Efficiency: Job processing time was reduced by approximately 30–40%, thanks to automated workflows and streamlined operations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fresa Technologies demonstrated strong project management throughout the implementation process. All key deliverables, including system setup, module customization, and staff training, were completed on schedule.

What was your primary form of communication with Fresa Technologies?

Virtual Meeting

What did you find most impressive or unique about this company?

Fresa Technologies is their deep understanding of the logistics and freight forwarding industry, which allows them to provide highly tailored and practical solutions.

Are there any areas for improvement or something Fresa Technologies could have done differently?

Fresa Technologies is highly effective, there are a few areas for improvement. The mobile app could offer more features to match the desktop version, enhancing flexibility for on-the-go users.

BACKGROUND

Please describe your company and position.

I am the Accountant of a logistics & supply chain company 

Describe what your company does in a single sentence.

Our company provides freight forwarding and logistics services, helping clients manage the smooth movement of goods locally and internationally.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• We hired Fresa Technologies to streamline our freight forwarding operations, centralize our data, and improve efficiency in managing shipments, accounts, and customer communication through a single integrated platform.

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included implementing Fresa Gold to manage our complete freight forwarding process, covering sales, operations, documentation, accounts, and reporting. Key deliverables included setting up the system based on our business requirements, migrating our existing data, training our team to use the platform effectively, and providing ongoing support. The system was configured to handle shipment tracking, document generation, invoicing, and customized MIS reports, ensuring all departments could work seamlessly through a single integrated solution.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes included a significant reduction in manual work, faster processing of shipments and documentation, improved accuracy in accounts, and better visibility through real‑time MIS reports. We also achieved smoother coordination between departments, quicker response times to clients, and a noticeable improvement in overall operational efficiency.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was well‑organized and efficient. All deliverables were provided on time as per the agreed schedule, and they maintained clear communication throughout the process. They were quick to respond to our needs, addressed our queries promptly, and made necessary adjustments to ensure the system met our requirements.

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What was your primary form of communication with Fresa Technologies?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Fresa Technologies is their deep understanding of the logistics and freight forwarding industry, which reflects in how their software is designed. Their ability to customize solutions based on our specific needs, combined with prompt and friendly customer support, makes them stand out from other providers.

Are there any areas for improvement or something Fresa Technologies could have done differently?

we are very satisfied with Fresa Technologies, but there is always room for improvement. Adding more customization options for reports, simplifying certain workflows, and introducing additional automation features would make the system even more efficient and user‑friendly.

BACKGROUND

Please describe your company and position.

I am the Accountant of REGAN SHIPPING LLC

Describe what your company does in a single sentence.

Our company specializes in providing comprehensive freight forwarding and logistics services, ensuring the smooth and timely movement of goods across domestic and international routes. 

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OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• Fresa Technologies to implement a centralized ERP system that could streamline our logistics operations, reduce manual processes, improve documentation accuracy, and enhance overall efficiency in managing freight forwarding activities.

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Fresa Technologies was responsible for implementing a fully integrated ERP system tailored to our freight forwarding and logistics operations. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Job creation and documentation time was reduced by over 40%, thanks to automation and centralized data access.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fresa Technologies demonstrated strong project management throughout the implementation. They followed a structured timeline, kept us informed at every stage, and delivered key modules and customizations within the agreed deadlines. Their team was highly responsive to our queries and change requests, often addressing issues promptly and providing clear guidance.

What was your primary form of communication with Fresa Technologies?

Virtual Meeting

What did you find most impressive or unique about this company?

Fresa Technologies was their deep understanding of the logistics and freight forwarding industry. Unlike generic software providers, they offered a tailored solution that aligned closely with our daily operations.

Are there any areas for improvement or something Fresa Technologies could have done differently?

Yes, while our overall experience with Fresa Technologies was positive, there are a few areas for improvement. 

BACKGROUND

Please describe your company and position.

I am the Customer service of ELMERITO SHIPPING AND LOGISTICS SERVICES L.L.C

Describe what your company does in a single sentence.

Our company provides comprehensive freight forwarding and logistics solutions, including import, export, customs clearance, and transportation services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• Fresa Technologies to streamline our logistics operations by automating documentation, improving job tracking, integrating accounting processes, and providing real-time visibility across departments—all within a single centralized platform. Ask ChatGPT

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involved the complete implementation of Fresa Gold as our logistics ERP system to digitize and streamline freight forwarding operations. The goal was to improve operational efficiency, reduce manual work, and ensure real-time visibility across all departments.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reduction in Manual Work:
Over 60% of documentation tasks are now automated, reducing manual errors and saving time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

we raised support tickets or needed customizations, their response was prompt and solution-oriented. Regular follow-ups, training sessions, and updates ensured that the system went live smoothly and our staff adapted without major disruptions. Overall, their commitment to timelines and customer support is commendable.

Ask ChatGPT

What was your primary form of communication with Fresa Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

Fresa Technologies is their deep understanding of logistics operations and their ability to translate that into a user-friendly, efficient system. Unlike generic software providers, they speak the same language as freight forwarders, which made communication smooth and solutions practical.

Are there any areas for improvement or something Fresa Technologies could have done differently?

User Interface Modernization:
Some modules have an outdated layout that could be improved for a more intuitive and modern user experience.

Faster Customization Delivery:
Custom feature requests or minor changes sometimes take longer than expected to implement.

BACKGROUND

Please describe your company and position.

I am the ACCOUNTS of JMS SHIPPING LLC

Describe what your company does in a single sentence.

freight forwarding and logistics company specializing in international shipping, customs clearance, and supply chain management solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• Fresa Technologies to streamline our freight forwarding operations, improve documentation accuracy, and enhance overall visibility and control across our logistics processes.

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

System Implementation & Configuration – Setting up Fresa Gold with modules for Sales, Operations, Documentation, Accounts, and CRM.

Data Migration – Transferring existing job files, customer/vendor data, and financial records into Fresa Gold.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Time Savings – Job creation and documentation time reduced by 30–40% due to automation and templates.

Operational Accuracy – Errors in billing, shipment tracking, and document handling decreased by over 50%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fresa Technologies demonstrated strong project management throughout the implementation. They delivered key milestones on time, including setup, data migration, and training sessions. 

What was your primary form of communication with Fresa Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

Fresa Technologies was their deep understanding of the freight forwarding industry combined with a flexible, user-friendly software solution. Their team's ability to customize features quickly and provide prompt, practical support sets them apart from other vendors. 

Are there any areas for improvement or something Fresa Technologies could have done differently?

 Fresa Technologies could improve by enhancing report customization options to allow more flexibility for different business needs. Additionally, faster system performance during high-traffic periods would help maintain smooth operations. More frequent proactive updates or feature previews would also be appreciated.

BACKGROUND

Please describe your company and position.

I am the Accountant of ENVISION EXIM PRIVATE LIMITED

Describe what your company does in a single sentence.

Envision Exim Private Limited specializes in providing comprehensive export-import solutions, streamlining global trade operations with efficiency and reliability.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• We hired Fresa Technologies to streamline our freight forwarding operations, improve documentation accuracy, and enhance overall operational efficiency through digital automation.

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Envision Exim Private Limited operates in the export-import sector, facilitating international trade by managing logistics, compliance, documentation, and client communication. This scope of work outlines the responsibilities and deliverables required to streamline operations, ensure regulatory compliance, and enhance client satisfaction through efficient handling of import-export activities.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Document and invoice error rates decreased after implementing validation features and customer success support.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Fresa project management team consistently delivered key items and milestones on time according to the agreed project schedule. They demonstrate strong adherence to deadlines for critical deliverables such as software module rollouts, documentation, and training sessions. Minor delays were communicated proactively with clear reasons and revised timelines, ensuring transparency throughout the process.

What was your primary form of communication with Fresa Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

Fresa stands out for its deep understanding of the freight forwarding and logistics industry, reflected in the design of Fresa Gold. Their software is tailored specifically to address the complex operational needs of the sector, such as seamless EDI integration, customs compliance, and warehouse management, which many generic solutions fail to do effectively.

Are there any areas for improvement or something Fresa Technologies could have done differently?

While the software is powerful and feature-rich, some users initially found certain advanced features complex to navigate. Providing more comprehensive, user-friendly training materials, video tutorials, or interactive guides could help users adopt the system more quickly and confidently.