Top Help Desk Services in Germany
37 Companies
List of the Top Germany Outsourced Help Desk Services
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Andersen Inc.
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$50,000+$50 - $99 / hr1,000 - 9,999München, GermanyServices provided
15% IT Managed Services20% Custom Software Development15% IT Strategy Consulting +610% AI Development10% Cloud Consulting & SI10% Cybersecurity10% IT Staff Augmentation5% DevOps Managed Services5% Marketing StrategyFocus Areas
10% Help desk30% Managed Software Application & Solutions20% Security +315% Other IT managed services15% Website Maintenance10% TelecomSee all 129 projectsAndersen Inc. is a provider of comprehensive IT Management and Managed IT Services, known for delivering tailored solutions across various domains such as website design, agile project management, and outsourced IT support. With 100% positive reviews, clients commend their project management, effective communication, and ability to rapidly integrate and deliver value, highlighting their expertise in Managed IT.
4 of 4 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 4 ReviewsIT Managed Services PROJECT HIGHLIGHT
Web Design for Healthcare Company
5.0 — Andersen Inc. has been hired by a healthcare company to conduct an audit of their website. The goal is to create an intuitive and efficient web design that aligned with the client's brand design Read moreWas this helpful?
Industry Experience
Andersen Inc. has received positive feedback across various industries, showcasing their expertise in software development, UI/UX design, and project management. In healthcare, clients praised their ability to create user-centered applications, while in financial services, they demonstrated proficiency in developing complex systems and enhancing user experience. Their work in IT services highlighted effective team integration and adaptability. Overall, Andersen is well-suited for clients in healthcare, finance, IT, and manufacturing, with a strong emphasis on quality, communication, and innovative solutions.
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Banks Financial services eCommerce IT Services Telecommunications Media Manufacturing Software GPS, Navigation & GIS Hospitality & leisure Research Retail Engineering Other Industry Nonprofit Education Construction Consumer Products Gambling Consulting Arts, entertainment & music Information technology Business services Gaming Automotive Healthcare Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Andersen Inc. for their competitive pricing and exceptional value for money. One client noted that their pricing fit the budget while providing 'good value for cost.' Another highlighted the company's ability to deliver high-quality work within budgetary constraints. Overall, feedback reflects satisfaction with the cost-effectiveness of their services, with many clients expressing willingness to continue partnerships due to the favorable financial terms and the quality of deliverables.Was this helpful?
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Germany (21) Russia (15) United States (11) England (8) Finland (7) Switzerland (6) Latvia (5) Singapore (4) Luxembourg (3) Austria (3) Belgium (3) United Arab Emirates (3) Ireland (3) France (3) Israel (2) Spain (2) Uzbekistan (2) Cyprus (2) Ukraine (2) Netherlands (2) Sweden (2) Australia (2) South Africa (2) Kuwait (1) Canada (1) Belarus (1) India (1) Kazakhstan (1) Lithuania (1) Croatia (1) Georgia (1)This provider is fluent in 6 languages:
- English
- Arabic
- German
- French
- Italian
- Polish
This provider is available in 13 time zones:
- Middle East Time (MET)
- Greenwich Mean Time (GMT)
- Alaska Standard Time (AKST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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UndisclosedUndisclosed250 - 999Köln, Germany
Services provided
25% IT Managed Services25% AI Consulting25% AI Development +125% Customer Service OutsourcingFocus Areas
100% Help deskIT managed services company ThinkOwl focuses on IT managed services and Artificial Intelligence. They are in Orlando, Florida and Pune, India.
Read moreSee All Locations (3)Köln, Germany
Stollwerckstraße 19
Köln, Germany 51149101 - 150
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$50,000+$150 - $199 / hr50 - 249Duisburg, Germany
Services provided
100% IT Managed ServicesFocus Areas
20% Help desk20% Hardware20% Managed Software Application & Solutions +220% Security20% TelecomUnique projects GmbH & Co. KG is an IT managed services company. Founded in 2005, the agency offers IT managed services.
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UndisclosedUndisclosed250 - 999Berlin, Germany
Services provided
35% IT Managed Services40% Cloud Consulting & SI25% IT Strategy ConsultingFocus Areas
50% Help desk25% Cloud Server Migration25% NetworkMahr EDV GmbH, a cloud consulting & SI company, offers cloud consulting & SI and IT managed services. The agency is in Berlin, Germany.
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UndisclosedUndisclosed50 - 249Weinstadt, Germany
Services provided
10% IT Managed Services15% Application Testing15% Robotics Process Automation +710% Application Management & Support10% Custom Software Development10% Low/No Code Development10% Mobile App Development10% Web Design5% Other Application Development5% Other IT Consulting and SIFocus Areas
20% Help desk25% Managed Software Application & Solutions10% Disaster Recovery +510% Network10% Security10% Software Evaluation10% Software Expert Witness5% Other IT managed servicesFounded in 1995, SAB ENGINEERING Services & Software GmbH is an Application Testing company. The team specializes in Application Testing and Custom Software Development.
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$1,000+$100 - $149 / hr2 - 9München, Germany
Services provided
45% IT Managed Services45% Cloud Consulting & SI10% IT Strategy ConsultingFocus Areas
35% Help desk30% Managed Hosting Services25% Hardware +110% Disaster RecoveryCloumo Consulting is a cloud consulting & SI company. Founded in 2022, the firm is headquartered in München, Germany. Their services include cloud consulting & SI and IT managed services.
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$1,000+$100 - $149 / hr2 - 9Freiburg im Breisgau, Germany
Services provided
20% IT Managed Services20% Branding20% Search Engine Optimization +220% Video Production20% Web DevelopmentFocus Areas
100% Help deskWomen’s Creative Studio, a branding company, is headquartered in Freiburg im Breisgau, Germany. Their services include Branding and Search Engine Optimization.
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Undisclosed$100 - $149 / hr2 - 9Berlin, Germany
Services provided
100% IT Managed ServicesFocus Areas
20% Help desk20% Cloud Server Migration20% Managed Software Application & Solutions +220% Security20% TelecomBITEFEX GmbH is a Berlin, Germany-based IT managed services company. Their services include IT managed services.
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$1,000+$50 - $99 / hr2 - 9Gersthofen, Germany
Services provided
10% IT Managed Services35% Custom Software Development25% Business Consulting +220% Application Management & Support10% Financial ConsultingFocus Areas
20% Help desk60% Managed Software Application & Solutions20% SecuritySee all 2 projectstenali.digital specializes in developing Artificial Intelligence and Machine Learning-based software products. The overall feedback highlights tenali.digital's effective data analysis capabilities and their role in optimizing operations for digital growth. Clients appreciate their pricing, value for cost, and alignment with company values, leading to positive client outcomes and satisfaction.
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$5,000+$50 - $99 / hr10 - 49Frankfurt am Main, Germany
Services provided
30% IT Managed Services30% CRM Consulting and SI30% Other IT Consulting and SI +110% Custom Software DevelopmentFocus Areas
20% Help desk40% Other IT managed services20% Managed Hosting Services +120% Managed Software Application & SolutionsCRM consulting and SI company Cloudideas was founded in 2011. The team specializes in CRM consulting and SI and IT managed services.
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UndisclosedUndisclosed250 - 999Heidelberg, Germany
Services provided
50% IT Managed Services25% Cloud Consulting & SI25% IT Strategy ConsultingFocus Areas
20% Help desk40% Network40% SecurityNTS Deutschland GmbH is an IT managed services company. Located in Heidelberg, Germany, the company specializes in IT managed services and IT strategy consulting.
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UndisclosedUndisclosed50 - 249München, Germany
Services provided
20% IT Managed Services30% Custom Software Development15% DevOps Managed Services +315% Generative AI10% Application Management & Support10% Cloud Consulting & SIFocus Areas
10% Help desk20% Cloud Server Migration20% Managed Hosting Services +320% Managed Software Application & Solutions20% Other IT managed services10% SecurityLaunched in 1984, ConSol Software GmbH is a software development company. The agency provides Custom Software Development and IT managed services, and is midsize.
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UndisclosedUndisclosed250 - 999Bad Sobernheim, Germany
Services provided
25% IT Managed Services20% Cloud Consulting & SI20% Cybersecurity +220% IT Strategy Consulting15% BI & Big Data Consulting & SIFocus Areas
20% Help desk30% Security25% Disaster Recovery +125% Managed Software Application & SolutionsMedialine Group is an IT managed services company. They are located in Bad Sobernheim, Germany and have midsize team. Their services include IT managed services and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Wuppertal, Germany
Services provided
100% IT Managed ServicesFocus Areas
25% Help desk25% Hardware25% Managed Software Application & Solutions +125% SecurityIT managed services company Intex Consulting is headquartered in Wuppertal, Germany. The team offers IT managed services.
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UndisclosedUndisclosed10 - 49Berlin, Germany
Services provided
20% IT Managed Services20% BI & Big Data Consulting & SI20% Corporate Training & Coaching +220% IT Strategy Consulting20% Unified Communications Consulting & SIFocus Areas
50% Help desk30% Network20% SecurityProcado Consulting, an IT strategy consulting company, offer IT strategy consulting and BI & big data consulting & SI. They were founded in 2002.
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UndisclosedUndisclosed10 - 49Münster, Germany
Services provided
20% IT Managed Services20% Cloud Consulting & SI20% ECM Consulting and SI +220% IT Strategy Consulting20% Unified Communications Consulting & SIFocus Areas
100% Help deskLaunched in 1999, busitec GmbH is an IT strategy consulting company. Located in Münster, Germany, the team specializes in IT strategy consulting and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Lünen, Germany
Services provided
20% IT Managed Services20% Cloud Consulting & SI20% Corporate Training & Coaching +220% IT Strategy Consulting20% IoT DevelopmentFocus Areas
50% Help desk50% SecurityCompart IT-Solutions GmbH, a small IT strategy consulting company, is located in Lünen, Germany. Their services include IT strategy consulting and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Regensburg, Germany
Services provided
35% IT Managed Services30% Cloud Consulting & SI20% IT Strategy Consulting +115% Custom Software DevelopmentFocus Areas
30% Help desk40% Disaster Recovery30% HardwareForce Net GmbH is a small IT managed services company. Established in 2012, the team focuses on IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9München, Germany
Services provided
20% IT Managed Services20% AI Consulting20% Business Consulting +220% Corporate Training & Coaching20% IT Strategy ConsultingFocus Areas
100% Help deskPaarprojekt GmbH is an IT strategy consulting company launched in 2024. Their services include IT strategy consulting and IT managed services.
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UndisclosedUndisclosed10 - 49Bremen, Germany
Services provided
50% IT Managed Services50% Custom Software DevelopmentFocus Areas
10% Help desk40% Managed Software Application & Solutions20% Security +220% Telecom10% NetworkGovernikus KG is a software development company and IT managed services company. Established in 1999, their team offers Custom Software Development and IT managed services.
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$5,000+$50 - $99 / hr50 - 249Berlin, Germany
Services provided
15% IT Managed Services55% BI & Big Data Consulting & SI15% Cloud Consulting & SI +115% IT Strategy ConsultingFocus Areas
10% Help desk30% Disaster Recovery30% Managed Software Application & Solutions +310% Managed Hosting Services10% Other IT managed services10% SecuritySee all 1 projectssumm-it is a digital project management company known for building advanced platforms to help clients organize and manage work efficiently. Praised for their attention to detail and goal-oriented approach, summ-it delivered projects on time and exceeded initial expectations. With 100% positive feedback, reviewers highlight their transparency, trustworthiness, and comprehensive solutions.
Industry Experience
Summ-it has demonstrated strong expertise in the Advertising & Marketing industry, particularly in developing advanced digital project management platforms. Client feedback highlights their attention to detail, timely delivery, and transparent communication, contributing to successful project outcomes. Their goal-oriented approach has resulted in comprehensive solutions that exceed initial expectations. Overall, potential clients in the Advertising & Marketing sector can expect a highly collaborative and effective partnership with summ-it.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with summ-it's overall cost and value for money. One client noted that the contractor delivered a more comprehensive system than initially planned, highlighting the excellent return on investment. Additionally, the project was completed on time, reinforcing the perception of value. Feedback emphasizes transparency and trust in communication, enhancing the overall cost-effectiveness of their services. Overall, clients feel that summ-it provides exceptional value relative to the costs incurred.Was this helpful?
See All Locations (4)Berlin, Germany
8 Salzufer
Berlin, Germany 1058710 - 15
+48 511 373 931
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$25,000+$25 - $49 / hr250 - 999München, Germany
Services provided
10% IT Managed Services20% Application Testing20% IT Staff Augmentation +714% Low/No Code Development10% Application Management & Support10% Custom Software Development5% CRM Consulting and SI5% ERP Consulting and SI5% IT Strategy Consulting1% BI & Big Data Consulting & SIFocus Areas
15% Help desk15% Managed Hosting Services15% Managed Software Application & Solutions +715% Other IT managed services15% Security5% Disaster Recovery5% Hardware5% Network5% Software Evaluation5% TelecomSee all 3 projectsQualysoft is a software development and IT services company, known for its expertise in enhancing database support and developing core software products. The company has received overwhelmingly positive feedback, with clients praising their seamless integration, proactive problem management, and ability to meet deadlines efficiently. In particular, reviewers appreciated Qualysoft's technical expertise and commitment to quality, with no areas identified for improvement.
Reviews mention Transparent
Qualysoft has received positive feedback regarding their transparency and communication throughout the project. Clients noted their ability to align closely with expectations and thoroughly understand requirements from the outset. One client emphasized, "They were truthful and transparent," highlighting their open communication and professionalism. The dedication shown by Qualysoft in delivering timely and high-quality work further reinforces the overall sentiment of trust and reliability in their services.-
Staff Augmentation for IT Company
5.0 Feb 5, 2024Qualysoft's most remarkable ability is to align closely with your expectations and thoroughly understand your requirements from the start. They were clearly experienced, understood what was needed, and were truthful and transparent. The team stands out for its open communication, punctuality, professionalism, and ease of collaboration.
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Industry Experience
Qualysoft has demonstrated expertise across industries such as Energy & Natural Resources and Automation. In the energy sector, they excelled in enhancing database capabilities and integrating with internal teams, resulting in improved operational efficiency and timely project completion. In automation, their contributions to software development for electric chargers led to successful product launches and high-quality outcomes. Overall, client sentiment is highly positive, highlighting Qualysoft's technical proficiency, proactive problem-solving, and effective communication as key strengths.
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Energy & natural resources Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Qualysoft for their competitive pricing and strong value for money. One client highlighted that Qualysoft's services fit their budget while delivering high-quality talent and successful project outcomes. Another noted their affordability without compromising quality, stating that Qualysoft fulfilled every requirement effectively. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, emphasizing that clients received significant value relative to their investment.Was this helpful?
See All Locations (8)München, Germany
Leonrodstraße 54
München, Germany 80636101 - 150
+49 89716779919
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UndisclosedUndisclosed50 - 249Leipzig, Germany
Services provided
20% IT Managed Services20% Business Consulting20% HR Consulting +320% Marketing Strategy10% Market Research10% Social Media MarketingFocus Areas
20% Help desk30% Managed Software Application & Solutions30% Security +120% Disaster RecoveryIT managed services company Campus Inform is located in Leipzig, Germany. Their services include IT managed services and Business Consulting.
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$1,000+< $25 / hr50 - 249Berlin, Germany
Services provided
40% IT Managed Services25% Customer Service Outsourcing15% Call Center Services +210% Back Office Outsourcing10% Sales OutsourcingFocus Areas
20% Help desk20% Managed Hosting Services20% Other IT managed services +220% Security20% TelecomEnergeticHub is an IT managed services company founded in 2020. The midsize team focuses on IT managed services and Customer Service Outsourcing.
Read moreSee All Locations (2)Berlin, Germany
Rahel-Hirsch-Strasse 10, 3. OG
Berlin, Germany 1055710 - 15
+1 (929) 235 1351
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UndisclosedUndisclosed50 - 249Friedrichshafen, Germany
Services provided
20% IT Managed Services20% Blockchain20% Cloud Consulting & SI +320% Custom Software Development10% Low/No Code Development10% Web DesignFocus Areas
10% Help desk40% Managed Software Application & Solutions30% Managed Hosting Services +120% Software EvaluationDoubleSlash Net-Business GmbH is a custom software development firm. Headquartered in Friedrichshafen, Germany, their team specializes in Custom Software Development and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
20% IT Managed Services60% Accounting10% Business Consulting +110% Financial ConsultingFocus Areas
20% Help desk20% Disaster Recovery20% Managed Software Application & Solutions +320% Network10% Security10% TelecomDualkonzept OHG is an Accounting company based in Bremen, Germany. They provide Accounting and IT managed services.
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UndisclosedUndisclosed10 - 49Kirchheim unter Teck, Germany
Services provided
10% IT Managed Services20% Customer Service Outsourcing10% Back Office Outsourcing +610% Business Consulting10% Call Center Services10% Corporate Training & Coaching10% Pay Per Click10% Print Design10% Search Engine OptimizationFocus Areas
20% Help desk40% Telecom20% Managed Software Application & Solutions +120% Other IT managed servicesMediawirt Consulting is a Customer Service Outsourcing company established in 2012. The team offers Customer Service Outsourcing and Search Engine Optimization.
Read moreSee All Locations (2)Kirchheim unter Teck, Germany
Dettinger Str. 67-69
Kirchheim unter Teck, Germany 7323010 - 15
+49 7021 732900
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UndisclosedUndisclosed10 - 49Frankfurt am Main, Germany
Services provided
100% IT Managed ServicesFocus Areas
100% Help deskLocated in Frankfurt am Main, Germany, DREGER IT GmbH is an IT managed services company. They specialize in IT managed services.
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UndisclosedUndisclosed10 - 49Bochum, Germany
Services provided
30% IT Managed Services40% IT Strategy Consulting30% Other IT Consulting and SIFocus Areas
50% Help desk50% Managed Software Application & SolutionsSystemFox Consulting Kft., an IT strategy consulting company, offer IT strategy consulting and IT managed services. They were founded in 2002.
Read moreSee All Locations (2)Bochum, Germany
25 Südring
Bochum, Germany 447872 - 5
+4915730624692
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UndisclosedUndisclosed2 - 9Frankfurt am Main, Germany
Services provided
100% IT Managed ServicesFocus Areas
100% Help deskSNC – IT Service & Consulting GmbH is an IT managed services company. They provide IT managed services and are based in Frankfurt am Main, Germany.
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$5,000+$100 - $149 / hr2 - 9Hamburg, Germany
Services provided
35% IT Managed Services35% IT Strategy Consulting30% CybersecurityFocus Areas
80% Help desk20% Security4its GmbH is an IT strategy consulting company. Founded in 2011, the agency is located in Hamburg, Germany. Their services include IT strategy consulting and IT managed services.
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UndisclosedUndisclosed2 - 9München, Germany
Services provided
20% IT Managed Services40% Cybersecurity20% BI & Big Data Consulting & SI +120% IT Strategy ConsultingFocus Areas
100% Help deskEstablished in 2025, Cynet is a small München, Germany-based Cybersecurity company. Their team offers Cybersecurity and IT strategy consulting.
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$1,000+< $25 / hr50 - 249Hamburg, Germany
Services provided
20% IT Managed Services20% Cloud Consulting & SI20% Custom Software Development +220% Digital Engineering20% IT Strategy ConsultingFocus Areas
25% Help desk25% Disaster Recovery25% Managed Hosting Services +125% SecurityDokumenta is a midsize IT strategy consulting company headquartered in Hamburg, Germany. The team offers IT strategy consulting and cloud consulting & SI.
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$50,000+$50 - $99 / hr1,000 - 9,999Unterschleißheim, Germany
Services provided
30% IT Managed Services30% Unified Communications Consulting & SI10% Cybersecurity +510% Other IT Consulting and SI5% CRM Consulting and SI5% Cloud Consulting & SI5% ECM Consulting and SI5% IT Strategy ConsultingFocus Areas
40% Help desk10% Managed Hosting Services10% Network +610% Security10% Telecom5% Disaster Recovery5% Hardware5% Managed Software Application & Solutions5% Other IT managed servicesSee all 1 projectsBlack Box is a company specializing in Managed IT Services, providing both on- and offsite IT support tailored to client needs, including cybersecurity and maintenance. Feedback indicates high satisfaction, with 100% of reviewers commending their commitment and effective project management. Their proactive problem-solving approach is consistently highlighted as a key strength.
1 of 1 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Data Solutions Company
5.0 — A data solutions company has hired Black Box to provide managed IT services. Using 400G solutions as the main technology, they perform on- and offsite IT and cybersecurity solutions. Read moreWas this helpful?
Industry Experience
Black Box has demonstrated strong expertise in the IT Services industry, particularly in managed IT solutions and cybersecurity for data solutions companies. Clients appreciate their commitment, effective project management, and responsive support during technical challenges. Reviews indicate a high level of satisfaction, highlighting the alignment of their services with client needs. Potential clients in the IT Services sector can expect reliable and tailored solutions from Black Box, making them a suitable partner for similar projects.
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IT ServicesWas this helpful?
See All Locations (34)Unterschleißheim, Germany
13 Max-Planck-Straße
Unterschleißheim, Germany 85716151 - 200
+49 89 120 854 49
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$50,000+$25 - $49 / hr50 - 249Ahrensfelde, Germany
Services provided
20% IT Managed Services30% Custom Software Development20% AI Consulting +215% DevOps Managed Services15% UX/UI DesignFocus Areas
25% Help desk50% Managed Software Application & Solutions15% Cloud Server Migration +110% Software EvaluationTech.at.core is a custom software development company. Their team is located in Ahrensfelde, Germany and Nizamabad, India. The firm provides Custom Software Development and IT managed services.
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$50,000+$50 - $99 / hr1,000 - 9,999Bonn, Germany
Services provided
15% IT Managed Services10% Custom Software Development10% Cybersecurity +1010% Enterprise App Modernization10% IT Strategy Consulting10% Web Design5% AI Development5% Application Management & Support5% Application Testing5% BI & Big Data Consulting & SI5% Cloud Consulting & SI5% Mobile App Development5% Robotics Process AutomationFocus Areas
20% Help desk20% Managed Hosting Services20% Managed Software Application & Solutions +610% Network10% Security5% Disaster Recovery5% Hardware5% Other IT managed services5% TelecomSee all 10 projectsInfopulse is an IT company specializing in Managed IT Services and IT Support Services, providing expertise in complex projects such as Office 365 migrations and SAP S/4HANA implementations. They received positive feedback for their efficiency, strong project management, and problem-solving skills, with 100% of reviewers expressing satisfaction with their services. Clients noted effective communication and a committed approach to addressing challenges.
Reviews mention Timely
The overall sentiment regarding Infopulse's timeliness is highly positive. Clients have noted their consistent ability to deliver on aggressive timelines, with one client stating, "they’ve always delivered on time and are very precise." Additionally, the team's responsiveness to urgent requests, as highlighted by the client’s mention of their availability for calls, reinforces their commitment to timely project management.-
Research and Dev for Blockchain Development Company
4.5 Apr 12, 2019We have crystal-clear transparency in the project delivery—the timeline was aggressive at the beginning, but they’ve always delivered on time and are very precise. If we need a call with them over something urgent, they’re always available.
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Industry Experience
Infopulse has garnered positive feedback across various industries, including IT Services, Manufacturing, Food & Beverages, Software, Financial Services, Nonprofit, and Education. Clients commend their technical expertise, effective project management, and ability to deliver custom solutions efficiently. In IT Services, they excel in software development and support, while in Manufacturing and Food & Beverages, they demonstrate strong capabilities in ERP implementations. The overall sentiment reflects satisfaction with Infopulse's professionalism and the quality of their deliverables, making them a strong contender for projects in these sectors.
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IT Services Manufacturing Food & Beverages Software Information technology Financial services Nonprofit EducationWas this helpful?
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See All Locations (16)Bonn, Germany
Gutenbergallee 7,
Bonn, Germany 531796 - 9
+49 228 902 59 37
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$25,000+$25 - $49 / hr1,000 - 9,999München, Germany
Services provided
10% IT Managed Services30% Custom Software Development20% E-Commerce Development +415% BI & Big Data Consulting & SI13% Application Testing10% Web Design2% CybersecurityFocus Areas
20% Help desk20% Disaster Recovery20% Network +220% Other IT managed services20% SecuritySee all 7 projectsCiklum is a professional IT outsourcing and software development company, providing services such as development resources, software and hardware solutions, and managed services. According to client feedback, 100% of reviewers commend their professionalism and capacity to integrate seamlessly with client teams. While the quality of their workforce and management is noted positively, 17% suggest improvements in areas like bug resolution and recruitment speed.
Reviews mention Great project management
Ciklum has received positive feedback regarding their project management capabilities, particularly highlighted by a client who appreciated their professionalism and responsiveness. They provided access to JIRA for task tracking and maintained regular weekly meetings to discuss progress. The client noted that Ciklum's team actively sought feedback and managed hours effectively, ensuring transparency throughout the process. Overall, the sentiment reflects satisfaction with Ciklum's structured approach and effective communication.-
Hardware & Software Product Dev for Newborn Wearable
5.0 Apr 5, 2017Ciklum gave us access to JIRA, allowing us to track the hours they spent on tasks. We have fairly regular meetings—around once per week—in order to discuss anything going on. Ciklum's team is always looking for feedback and giving advice on how to make things better. They check with us before making any changes to the allocated hours and give recommendations on whether a task should be done now or later. They're always professional in this sense. From a project management perspective, Ciklum has done a great job. We always know what they're doing and how they're doing it. Ciklum is very good at explaining this process to us.
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Industry Experience
Ciklum has demonstrated expertise across various industries, including Consumer Products, Information Technology, Software, Hospitality & Leisure, Advertising & Marketing, Healthcare, and IT Services. Their strengths lie in providing skilled software development, team augmentation, and project management. Clients report high satisfaction with Ciklum's responsiveness, professionalism, and technical capabilities, particularly in developing tailored solutions and maintaining efficient communication. Overall, businesses in need of software development, IT support, and innovative solutions may find Ciklum to be a suitable partner.
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Consumer Products Information technology Software Hospitality & leisure Advertising & marketing Healthcare IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Ciklum as a cost-effective option for software development and staffing, often highlighting their competitive pricing compared to local alternatives. For instance, one client noted they sought Ciklum specifically for a more affordable solution than offerings in Israel. However, some reviews suggest that while pricing is transparent, a tiered model based on team member salaries could enhance value. Overall, the sentiment reflects satisfaction with the balance of cost and quality in Ciklum's services.Was this helpful?
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List of the Top Germany Outsourced Help Desk Services
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UndisclosedUndisclosed250 - 999Köln, Germany
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
25% IT Managed Services100% Help desk75% Other -
$50,000+$150 - $199 / hr50 - 249Duisburg, Germany
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% IT Managed Services20% Help desk -
UndisclosedUndisclosed250 - 999Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% IT Managed Services50% Help desk65% Other -
UndisclosedUndisclosed50 - 249Weinstadt, Germany
Ability to deliver
8.3/40.00/20 Reviews3.4/10 Clients & Experience4.9/10 Market PresenceService focus
10% IT Managed Services20% Help desk90% Other -
$1,000+$100 - $149 / hr2 - 9München, Germany
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
45% IT Managed Services35% Help desk55% Other -
$1,000+$100 - $149 / hr2 - 9Freiburg im Breisgau, Germany
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
20% IT Managed Services100% Help desk80% Other -
Undisclosed$100 - $149 / hr2 - 9Berlin, Germany
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% IT Managed Services20% Help desk -
$1,000+$50 - $99 / hr2 - 9Gersthofen, Germany
Ability to deliver
7.9/40.00/20 Reviews3.9/10 Clients & Experience4/10 Market PresenceService focus
10% IT Managed Services20% Help desk90% Other -
$5,000+$50 - $99 / hr10 - 49Frankfurt am Main, Germany
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
30% IT Managed Services20% Help desk70% Other -
UndisclosedUndisclosed250 - 999Heidelberg, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% IT Managed Services20% Help desk50% Other -
UndisclosedUndisclosed50 - 249München, Germany
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
20% IT Managed Services10% Help desk80% Other -
UndisclosedUndisclosed250 - 999Bad Sobernheim, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% IT Managed Services20% Help desk75% Other -
UndisclosedUndisclosed10 - 49Wuppertal, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% IT Managed Services25% Help desk -
UndisclosedUndisclosed10 - 49Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% IT Managed Services50% Help desk80% Other -
UndisclosedUndisclosed10 - 49Münster, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% IT Managed Services100% Help desk80% Other
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