Top Phone Support Services in Vancouver
9 Companies
List of the Top Vancouver Customer Service Phone Support Companies
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$1,000+< $25 / hr50 - 249Vancouver, Canada
Services provided
75% Customer Service Outsourcing25% Back Office OutsourcingFocus Areas
33% Phone Support Services34% Chat Support Services33% Email Support ServicesSee all 1 projectsOmnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.
Industry Experience
Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs.
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ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided.Was this helpful?
See All Locations (4)Vancouver, Canada
606-999 Canada Place
Vancouver, Canada V6C 3E141 - 49
+1 (855) 672-0660
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UndisclosedUndisclosed50 - 249Surrey, Canada
Services provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Sales OutsourcingFocus Areas
30% Phone Support Services25% Chat Support Services25% Email Support Services +120% Order Processing & TakingSee all 1 projectsKoala Customer Care is a customer service outsourcing company specializing in managing phone calls and scheduling for businesses. Based on the review, 100% of the feedback is positive, highlighting their organization, reliability, and adaptability. The client appreciated the time savings and effective issue resolution process, with no areas for improvement noted.
Industry Experience
Koala Customer Care has notably served the Beauty & Cosmetics industry, providing exceptional customer service solutions for salons. Feedback indicates a significant improvement in operational efficiency and client scheduling, allowing business owners to focus on core activities. Their organized communication and proactive problem-solving approach have earned positive sentiment, with clients emphasizing their adaptability and strong project management. Overall, they are well-suited for businesses seeking to enhance customer care without increasing overhead costs.
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Beauty & CosmeticsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with Koala Customer Care's cost and value for money. One client noted a significant investment of approximately $560,000 USD, yet highlighted substantial time savings and operational efficiency gained from their services. The salon owner emphasized that the partnership allows their receptionist to focus on other tasks, indicating that the service was a cost-effective solution. Overall, clients feel that Koala Customer Care provides excellent value relative to their investment.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
In Vancouver, Koala Customer Care is recognized for their seamless communication, punctuality, and ability to adapt to client needs. They excel in managing multi-channel customer interactions for salons, improving operational efficiency and client satisfaction through attentive, organized service.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr250 - 999Vancouver, Canada
Services provided
20% Customer Service Outsourcing60% Call Center Services10% Sales Outsourcing +25% BI & Big Data Consulting & SI5% Market ResearchFocus Areas
75% Phone Support Services25% Order Processing & TakingSee all 1 projectsAgents Republic Inc. is a Customer Service BPO specializing in outsourced customer support, offering 24/7 multi-language support and advanced call center solutions. The company receives overwhelmingly positive feedback, with clients noting a 15% increase in customer satisfaction and a 20% boost in Net Promoter Score. Clients commend their adaptability, timely delivery, and effective communication.
0 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Mobile Gaming Company
4.5 — A mobile gaming company hired Agents Republic Inc. for customer outsourcing services. The team was responsible for providing round-the-clock support through email, live chat, phone, and social media Read moreWas this helpful?
Industry Experience
Agents Republic Inc. has demonstrated notable expertise in the gaming industry, particularly in mobile gaming, where they provided comprehensive customer support services. Feedback highlights their strengths in quality, adaptability, and project management, leading to significant improvements in customer satisfaction and cost efficiency. Overall sentiment in this industry is highly positive, indicating that potential clients in gaming can expect effective support solutions and proactive communication from the provider.
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GamingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Agents Republic Inc. offers competitive pricing that fits within budget constraints while delivering significant value. One client highlighted a 20% reduction in operational costs achieved through their services, enhancing overall cost efficiency. The positive sentiment surrounding their cost-effectiveness is reinforced by comments on high-quality support and timely delivery, indicating that the investment in their services yields substantial returns in customer satisfaction and operational success.Was this helpful?
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$1,000+$50 - $99 / hr250 - 999Vancouver, Canada
Services provided
15% Customer Service Outsourcing15% Commercial Development15% HR Consulting +610% Commercial Property Management10% Executive Search10% HR Outsourcing10% Recruiting10% Warehousing & Distribution5% StaffingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingGlen Group is a Commercial Development company established in 2015. The team provides Commercial Development and Customer Service Outsourcing and is based in Richmond, Canada and Surrey, Canada.
Read moreSee All Locations (5)Vancouver, Canada
999 West Broadway
Vancouver, Canada V5Z 1K576 - 100
+1 604 805 0005
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$5,000+$150 - $199 / hr50 - 249Vancouver, Canada
Services provided
10% Customer Service Outsourcing25% Call Center Services25% Cybersecurity +225% IT Managed Services15% Cloud Consulting & SIFocus Areas
20% Phone Support Services50% Email Support Services30% Chat Support ServicesBased in Vancouver, Canada, Innovation Networks Inc. Is a midsize Cybersecurity company. Their services include Cybersecurity and IT managed services.
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$1,000+< $25 / hr1,000 - 9,999Vancouver, Canada
Services provided
10% Customer Service Outsourcing50% Translation15% Call Center Services +310% Recruiting10% Staffing5% HR OutsourcingFocus Areas
100% Phone Support ServicesTransPerfect is a Translation company. Their large team of employees is in New York, New York and Vancouver, Canada. Their team offers Translation and Call Center Services.
Read moreSee All Locations (3)Vancouver, Canada
777 Hornsby Street
Vancouver, Canada V6Z 1S4301 - 400
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$1,000+$50 - $99 / hrFreelancerVancouver, Canada
Services provided
20% Customer Service Outsourcing40% Corporate Training & Coaching30% Business Consulting +110% Financial ConsultingFocus Areas
80% Phone Support Services20% Order Processing & TakingMacColla Consulting is a Corporate Training & Coaching company. They focus on Corporate Training & Coaching and Business Consulting and were launched in 2020.
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$1,000+< $25 / hr50 - 249Langley City, Canada
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing40% Call Center ServicesFocus Areas
50% Phone Support Services50% Chat Support ServicesPersonal Touch, a Back Office Outsourcing company, was launched in 1982. The agency offers Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr2 - 9Vancouver, Canada
Services provided
10% Customer Service Outsourcing40% Back Office Outsourcing30% Call Center Services +210% IT Managed Services10% Web DesignFocus Areas
50% Phone Support Services50% Chat Support ServicesVirtual Assistant Canada is a small Vancouver, Canada-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Call Center Services.
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List of the Top 3 Vancouver Customer Service Phone Support Companies
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$1,000+< $25 / hr50 - 249Vancouver, Canada
Ability to deliver
23.6/40.016.2/20 Reviews1.9/10 Clients & Experience5.5/10 Market PresenceService focus
75% Customer Service Outsourcing33% Phone Support Services25% Other -
UndisclosedUndisclosed50 - 249Surrey, Canada
Ability to deliver
21.5/40.016.2/20 Reviews0.7/10 Clients & Experience4.6/10 Market PresenceService focus
60% Customer Service Outsourcing30% Phone Support Services40% Other -
$1,000+< $25 / hr250 - 999Vancouver, Canada
Ability to deliver
21.1/40.014.6/20 Reviews1.2/10 Clients & Experience5.3/10 Market PresenceService focus
20% Customer Service Outsourcing75% Phone Support Services80% Other -
$1,000+$50 - $99 / hr250 - 999Vancouver, Canada
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
15% Customer Service Outsourcing25% Phone Support Services85% Other -
$5,000+$150 - $199 / hr50 - 249Vancouver, Canada
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
10% Customer Service Outsourcing20% Phone Support Services90% Other -
$1,000+< $25 / hr1,000 - 9,999Vancouver, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Customer Service Outsourcing100% Phone Support Services90% Other -
$1,000+$50 - $99 / hrFreelancerVancouver, Canada
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing80% Phone Support Services80% Other -
$1,000+< $25 / hr50 - 249Langley City, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing50% Phone Support Services80% Other -
$1,000+< $25 / hr2 - 9Vancouver, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Customer Service Outsourcing50% Phone Support Services90% Other
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