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Home Call Centers Order Processing Chat Support Services Canada Alberta

Top Chat Support Services in Alberta

Ratings Updated: April 5, 2026
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3 Leaders 7 Contenders

10 Companies

Country: Canada
Province: Alberta
Customer Service Outsourcing: Chat Support Services

List of the Top Alberta Chat Support Companies

  • SureCall Contact Centers Logotype

    4.8 13 reviews
    $5,000+
    $50 - $99 / hr
    250 - 999
    Calgary, Canada

    Services provided

    20% Customer Service Outsourcing
    60% Call Center Services
    20% Back Office Outsourcing

    Focus Areas

    20% Chat Support Services
    64% Phone Support Services
    16% Order Processing & Taking

    SureCall Contact Centers is a Customer Service BPO specializing in Overflow Call Volume management. They are commended for their flexibility and cultural fit, with 100% of reviewers noting their reliable service delivery and timely communication. Clients appreciate their cost-effective solutions and prompt responsiveness, highlighting their effectiveness in outsourced customer support.

    See all 13 projects
    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the last six months, reviews for SureCall Contact Centers reflect a positive sentiment, highlighting their timely delivery and impressive fast service. A client from Simco Management noted that the company effectively manages message updates and consistently meets deadlines. The client expressed satisfaction with the partnership, indicating that there are no areas for improvement identified. Overall, SureCall Contact Centers is perceived as a reliable and efficient service provider.
    Read 1 Recent Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (3) Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Client feedback indicates that SureCall provides excellent value for money, with many highlighting their competitive pricing and effective service delivery. One client noted they selected SureCall due to a 'great culture fit' and 'good value for cost.' Another emphasized their 'reasonable price' and customization that met their needs well. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of service relative to the costs incurred.
    Read All Reviews

    View projects from:

    Canada (6) United States (4)

    Calgary, Canada

    Suite 410 - 2535 3 Ave SE
    Calgary, Canada T2A 7W5

    101 - 150

    18773100088

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  • Virtual Gurus Logotype

    4.3 15 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    Calgary, Canada

    Services provided

    20% Customer Service Outsourcing
    45% Back Office Outsourcing
    20% Social Media Marketing +1
    15% Transcription

    Focus Areas

    50% Chat Support Services
    50% Phone Support Services

    Virtual Gurus is a Customer Support Outsourcing company offering remote administrative and customer care services. Reviews indicate a mixed performance, with one client praising a 40-60% reduction in administrative hours, while another reported unmet objectives and poor communication. Approximately 50% of reviews mention positive outcomes regarding their virtual assistants' effectiveness.

    See all 15 projects
    0 of 2 Customer Service Outsourcing reviews are 5 stars
    Less than $10,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Administrative Assistance for Travel Agency

    4.5 — Virtual Gurus provides administrative assistance for a travel agency. The team provides a virtual assistant that supports the client with inbox and travel itinerary management, invoicing, and client Read more
    Read 2 Reviews

    Industry Experience

    Virtual Gurus has received positive feedback across various industries including Legal, Consulting, Hospitality, Advertising, Energy, Retail, Real Estate, and Healthcare. Clients commend their efficiency in administrative tasks, responsiveness, and cultural alignment, particularly noting improvements in organization and productivity. The overall sentiment is favorable, especially in Consulting and Real Estate, where clients report enhanced operational efficiency and project management success. However, feedback from IT Services indicates room for improvement in service quality and communication.

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    Select Industry to see insights

    Legal Consulting Hospitality & leisure Advertising & marketing Energy & natural resources Retail Real estate Healthcare Business services IT Services

    Average Project Cost Breakdown

    Less than $10,000 (10) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients generally perceive Virtual Gurus as offering good value for money, with several reviews highlighting competitive pricing and effective service. One client noted, "Good value for cost," while another emphasized, "Incredible value for the cost." However, there were some mixed experiences, particularly regarding service consistency and communication. Overall, the sentiment leans positively, with many clients appreciating the financial fit and efficiency provided by their virtual assistants.
    Read All Reviews

    View projects from:

    Canada (10) United States (4)
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  • Line One Contact Centres Inc Logotype

    4.3 3 reviews
    $1,000+
    Undisclosed
    250 - 999
    Calgary, Canada

    Services provided

    25% Customer Service Outsourcing
    35% Call Center Services
    20% IT Managed Services +2
    10% Back Office Outsourcing
    10% Business Consulting

    Focus Areas

    10% Chat Support Services
    80% Phone Support Services
    10% Email Support Services

    Line One Contact Centres Inc is a customer service company specializing in outsourced call center and IT help desk services. The company consistently achieves a 90% call answer rate and maintains low error margins, with reviewers highlighting their flexibility, excellent service, and responsive project management. Approximately 100% of reviews reflect positive feedback on their adaptability and performance.

    See all 3 projects

    Reviews mention Communicative

    Clients have expressed a positive sentiment regarding Line One Contact Centres Inc.'s communication skills. One client noted their 'open and honest communication' as a key strength, highlighting the absence of ambiguity in addressing issues. Additionally, their flexibility and willingness to provide productive insights were praised, contributing to a smooth collaboration. Overall, the feedback underscores the company's commitment to effective communication and responsiveness in meeting client needs.
    • Technical & Operational Support for Vehicle Manufacturer
      4.0 Apr 21, 2021

      Line One Contact Centres Inc is a highly flexible team. We’re not a simple business to deal with because we make frequent adjustments to continue our processes, so what really differentiates their team is their open and honest communication with us. There’s no beating around the bush when it comes to addressing issues because their team always dwells on finding the best solutions — that’s really their strong suit.

      Read Full Review
    Read All Reviews

    Industry Experience

    Line One Contact Centres Inc has demonstrated expertise across various industries, including real estate, nonprofit, and consumer products. Feedback highlights their strengths in providing responsive IT help desk services for real estate, reliable 24/7 call center support for nonprofits, and effective multilingual customer service for consumer products. Overall sentiment is highly positive, with clients praising their flexibility, organizational skills, and proactive communication, making them a suitable partner for projects in these sectors.

    Read All Reviews

    Select Industry to see insights

    Real estate Nonprofit Consumer Products

    More responsive than most other service providers

    Line One Contact Centres Inc is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Calgary, Alberta (1) Toronto, Ontario (1) Quebec, Quebec (1)
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  • Global Empire Corporation Logotype

    Not yet reviewed

    $50,000+
    < $25 / hr
    250 - 999
    Edmonton, Canada

    Services provided

    20% Customer Service Outsourcing
    40% Back Office Outsourcing
    30% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Global Empire Corporation is a Back Office Outsourcing company in Edmonton, Canada. They offer Back Office Outsourcing and Call Center Services.

    Read more
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  • Intercon Messaging Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Drayton Valley, Canada

    Services provided

    25% Customer Service Outsourcing
    75% Call Center Services

    Focus Areas

    10% Chat Support Services
    70% Phone Support Services
    10% Email Support Services +1
    10% Order Processing & Taking

    Intercon Messaging Inc. Is a call center company. They were launched in 1996, and their services include Call Center Services and Customer Service Outsourcing.

    Read more
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  • The Organized Keener Logotype

    Not yet reviewed

    Undisclosed
    $25 - $49 / hr
    2 - 9
    Calgary, Canada

    Services provided

    10% Customer Service Outsourcing
    10% Document Digitization & Management
    10% Event Marketing +13
    10% Print Design
    5% Back Office Outsourcing
    5% Branding
    5% Business Consulting
    5% Call Center Services
    5% Commercial Property Management
    5% E-Commerce Development
    5% Graphic Design
    5% Logo
    5% Other Digital Marketing
    5% Social Media Marketing
    5% Web Design
    5% Web Development

    Focus Areas

    25% Chat Support Services
    40% Email Support Services
    25% Order Processing & Taking +1
    10% Phone Support Services

    The Organized Keener is an Event Marketing company established in 2019. Headquartered in Calgary, Canada, the team specializes in Event Marketing and Print Design.

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  • Korfshore Inc Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    10 - 49
    Calgary, Canada

    Services provided

    20% Customer Service Outsourcing
    10% Accounting
    10% Back Office Outsourcing +7
    10% Custom Software Development
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Robotics Process Automation
    10% Staffing
    5% AI Consulting
    5% AI Development

    Focus Areas

    30% Chat Support Services
    30% Phone Support Services
    20% Email Support Services +1
    20% Order Processing & Taking

    Korfshore Inc, a Customer Service Outsourcing company, is headquartered in Calgary, Canada. They offer Customer Service Outsourcing and IT staff augmentation.

    Read more
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  • Bullseye Digital Marketing Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    2 - 9
    Edmonton, Canada

    Services provided

    10% Customer Service Outsourcing
    20% Pay Per Click
    20% Search Engine Optimization +4
    15% Content Marketing
    15% Social Media Marketing
    10% Email Marketing
    10% Web Design

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Bullseye Digital Marketing is a small SEO services firm located in Edmonton, Canada. Their services include Search Engine Optimization and Social Media Marketing.

    Read more
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  • Big Sky Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Calgary, Canada

    Services provided

    15% Customer Service Outsourcing
    50% Call Center Services
    35% Back Office Outsourcing

    Focus Areas

    100% Chat Support Services

    Big Sky is a call center service. The team is in Calgary, Canada, and their services include Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Cititel Inc Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Edmonton, Canada

    Services provided

    20% Customer Service Outsourcing
    60% Call Center Services
    20% Back Office Outsourcing

    Focus Areas

    24% Chat Support Services
    38% Order Processing & Taking
    38% Phone Support Services

    Cititel Inc is a call center service. The company is based in Edmonton, Canada. Their team focuses on Call Center Services and Back Office Outsourcing.

    Read more
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Rollover to see company insights or click a company below for more details.

1 SureCall Contact Centers
2 Virtual Gurus
3 Line One Contact Centres Inc

List of the Top 3 Alberta Chat Support Companies

  1. SureCall Contact Centers Logotype

    SureCall Contact Centers

    $5,000+
    $50 - $99 / hr
    250 - 999
    Calgary, Canada

    Ability to deliver

    33.7/40.0
    16.4/20 Reviews
    9.8/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    20% Chat Support Services
    80% Other
    View Profile Visit Website
  2. Virtual Gurus Logotype

    Virtual Gurus

    $1,000+
    $25 - $49 / hr
    10 - 49
    Calgary, Canada

    Ability to deliver

    29.6/40.0
    14.4/20 Reviews
    7.4/10 Clients & Experience
    7.8/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    50% Chat Support Services
    80% Other
    View Profile Visit Website
  3. Line One Contact Centres Inc Logotype

    Line One Contact Centres Inc

    $1,000+
    Undisclosed
    250 - 999
    Calgary, Canada

    Ability to deliver

    26.1/40.0
    14/20 Reviews
    7.2/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    10% Chat Support Services
    75% Other
    View Profile Visit Website
  4. Global Empire Corporation Logotype

    Global Empire Corporation

    $50,000+
    < $25 / hr
    250 - 999
    Edmonton, Canada

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    25% Chat Support Services
    80% Other
    View Profile Visit Website
  5. Intercon Messaging Inc. Logotype

    Intercon Messaging Inc.

    Undisclosed
    Undisclosed
    10 - 49
    Drayton Valley, Canada

    Ability to deliver

    6.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    6.6/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    10% Chat Support Services
    75% Other
    View Profile Visit Website
  6. The Organized Keener Logotype

    The Organized Keener

    Undisclosed
    $25 - $49 / hr
    2 - 9
    Calgary, Canada

    Ability to deliver

    6.4/40.0
    0/20 Reviews
    2.4/10 Clients & Experience
    4/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    25% Chat Support Services
    90% Other
    View Profile Visit Website
  7. Korfshore Inc Logotype

    Korfshore Inc

    $10,000+
    < $25 / hr
    10 - 49
    Calgary, Canada

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    30% Chat Support Services
    80% Other
    View Profile Visit Website
  8. Bullseye Digital Marketing Logotype

    Bullseye Digital Marketing

    $1,000+
    $50 - $99 / hr
    2 - 9
    Edmonton, Canada

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    25% Chat Support Services
    90% Other
    View Profile Visit Website
  9. Big Sky Logotype

    Big Sky

    $1,000+
    < $25 / hr
    10 - 49
    Calgary, Canada

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    100% Chat Support Services
    85% Other
    View Profile Visit Website
  10. Cititel Inc Logotype

    Cititel Inc

    $1,000+
    < $25 / hr
    50 - 249
    Edmonton, Canada

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    24% Chat Support Services
    80% Other
    View Profile Visit Website

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