Business Services

The State of Conversational AI and Consumer TrustData indicates that people distrust conversational AI tools, like Google Duplex. Experts believe this may be due to the lack of control people feel over the AI, as well as potential security risks, but that trust will likely grow as usage increases.

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Recent Articles

4 Tips for Recruiting Quickly

4 Tips for Recruiting QuicklyDiscover the best tools and the most efficient process for finding the best candidate to fill an open position quickly. 

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How We Can Encourage More Women to Seek Opportunities in the Tech Industry

How We Can Encourage More Women to Seek Opportunities in the Tech IndustryBusinesses can fill the gender gap among their technology teams through mindful recruiting and careful workplace policies. 

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The Psychology of Risk Management

The Psychology of Risk Management Risk management can be challenging to analyze because of the negative connotations of "risk." Make sure your business reframes what "risk" is and how to deal with it. 

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The State of Small Business Employee Benefits in 2019

small business employee benefitsSmall businesses should emphasize providing comprehensive benefits packages amid growing competition to recruit and retain top talent, according to a new survey of 529 small business owners and managers.

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How Businesses Should Set Up Their IVR Menu

How businesses should set up their IVR menuBusinesses should only use phone menus when appropriate, keep them efficient, and always include the option to speak to a human to minimize customer frustration, according to a new survey of 501 people.

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4 Tips for Staffing and Managing Distributed Teams

4 Tips for Staffing and Managing Distributed TeamsRemote and distributed teams can be an effective resource for businesses. Learn how to hire and manage them effectively. 

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Why Your Business Needs a Consistent Customer Service Voice

Why Businesses Need a Consistent Customer Service VoiceBusinesses can improve customer service by establishing a consistent voice. 

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6 Tips for Increasing Positive Online Reviews

6 Ways to Increase Positive Online Reviews

Learn how great online reviews can have a positive impact on sales and customer loyalty. 

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Top Slack and Intercom Alternatives That Help Your Small Business Save Money

Top Slack and Intercom Alternatives That Help Your Small Business Save Money Although Slack and Intercom are well-known among business communication tools, they may not be the best fit for small businesses.

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The State of Small Business Hiring and Recruitment in 2019

The State of Small Business Hiring and Recruitment in 2019The majority of small businesses plan to hire in 2019. What types of positions are small businesses hiring for in 2019, and how can they make the most of the year's strong economy and positive job growth?

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Recent Interviews

Interview with Brent Feldman from Matchbox Design Group

matchbox design groupClutch spoke with Brent Feldman, owner of Matchbox Design Group, to gather his insights into PEOs and payroll software.

Interview with SurveyGizmo's CEO and Co-Founder Christian Vanek

Clutch spoke with Christian Vanek, CEO and Co-Founder of SurveyGizmo, about employee feedback and job fulfillment.

Interview with Eric Hernandez from PrimePay

primepayClutch spoke with Eric Hernandez, VP of Client Success at PrimePay, about the features and customer support of payroll solutions.

Interview with Shrad Rao from Wagepoint

wagepointClutch spoke with Shrad Rao, CEO of Wagepoint, about the features and customer support of payroll solutions.

Interview with Alice Azzaro from MAP Solutions

map solutionsClutch spoke with Alice Azzaro, owner of Management Accounting and Payroll (MAP) Solutions, about the features and customer support of payroll solutions.