Top Legal Outsourcing Services in Chicago
9 Companies
List of the Top Chicago Legal Process Outsourcing Companies
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Hugo Inc.
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$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
15% Back Office Outsourcing25% Customer Service Outsourcing20% Call Center Services +410% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
15% Legal Outsourcing25% Data Entry & Processing20% Claims Processing +415% Payment Processing10% Medical Billing Services10% Writing & Content Creation Outsourcing5% Revenue Cycle ManagementSee all 28 projectsHugo Inc. | Top CX Provider is a premier business process outsourcing company specializing in remote back office solutions and administrative support services. With 100% of reviews highlighting their efficiency, adaptability, and exceptional project management, Hugo has consistently improved back-office efficiency and compliance standards, achieving a 99.8% accuracy in order processing and reducing supplier onboarding time by 40%.
Reviews mention Proactive
The feedback regarding Hugo's proactive approach is overwhelmingly positive. Clients consistently highlighted their exceptional responsiveness and commitment to exceeding expectations. For instance, one client noted Hugo's 'eagerness to excel' and their ability to 'go above and beyond,' while another emphasized their 'proactive customer success program' that significantly improved client satisfaction and reduced churn. Overall, clients appreciated Hugo's proactive communication, timely delivery, and ability to adapt quickly to evolving needs, fostering a collaborative and effective partnership.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Customer Support for Marketing & Advertising Company
5.0 Aug 28, 2023Very enthusiastic people who are very proactive and keen to always help. This proactive attitude was evident throughout our collaboration, ensuring that our needs were met promptly and efficiently. Their dedication to maintaining open lines of communication facilitated a seamless working relationship.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Ongoing Enhancement: Their proactive approach continuously improves workflows for optimal results. This proactive stance was instrumental in driving project efficiency and creating capacity. By anticipating potential challenges and addressing them in advance, Hugo ensured a smooth progression of our project.
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Staff Aug & Content Moderation for Blockchain Technology Co
5.0 Aug 23, 2023Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve. Their proactive mindset was evident in the suggestions they provided over time, which set them apart from previous outsourcing partners. This approach not only enhanced project outcomes but also fostered a strong collaborative spirit.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo transformed our global operations with impressive results: Reduced partner integration time from 3 weeks to 1 week. Established support coverage across 8 languages serving 3 new global markets. Improved customer Net Promoter Score from 52 to 78. Decreased customer churn by 17% through proactive success management. Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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1 of 2 Back Office Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr250 - 999Chicago, IL
Services provided
100% Back Office OutsourcingFocus Areas
100% Legal OutsourcingSee all 3 projectsMorae Global is a back-office service provider specializing in legal services and document management. Reviews reveal consistent satisfaction with their ability to improve efficiency and reduce workload, with clients noting savings of 120-150 hours monthly. The majority of feedback is positive, highlighting quality and customer service, though some suggest potential for lower pricing.
Reviews mention Unique expertise
Clients express a strong sentiment regarding Morae Global's unique expertise, particularly noting their ability to provide efficient back office services that save significant time. One client highlighted saving 120 hours per month and emphasized that Morae's employees are a key strength. Overall, feedback reflects confidence in Morae Global's capability to deliver quality work quickly and effectively, indicating a high level of satisfaction with their specialized services.-
Back Office Services for Advertising Company
4.0 Aug 12, 2017The service provider's employees are their strength. This suggests that the company has a robust team with unique expertise that contributes to their success.
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Industry Experience
Morae Global has received positive feedback across various industries, including Legal, IT Services, and Advertising & Marketing. Clients in the Legal sector praised their efficiency in handling documents, saving considerable time and money. In IT Services, their quality and customer service were highlighted, contributing to better financial management. In Advertising & Marketing, they were recognized for their ability to save significant hours, enhancing operational efficiency. Overall, Morae Global is well-regarded for its expertise and impactful support in these fields.
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Legal IT Services Advertising & marketingWas this helpful?
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See All Locations (8)Chicago, IL
230 W Monroe, Suite 2205,
Chicago, IL 6060631 - 40
312.362.0510
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$5,000+< $25 / hr50 - 249Lombard, IL
Services provided
100% Back Office OutsourcingFocus Areas
50% Legal Outsourcing50% Claims ProcessingEMPClaim Solutions Inc is a Back Office Outsourcing company. They are headquartered in Lombard, Illinois and have midsize team of experts. Their services include Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Chicago, IL
Services provided
100% Back Office OutsourcingFocus Areas
100% Legal OutsourcingBased in Chicago, Illinois and New York, New York, Mindcrest is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
100% Back Office OutsourcingFocus Areas
10% Legal Outsourcing80% Virtual Assistant10% Data Entry & ProcessingSimpalm Staffing is a Back Office Outsourcing company launched in 2012. The team provides Back Office Outsourcing and is headquartered in Chicago, Illinois.
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$100,000+$50 - $99 / hr50 - 249Rolling Meadows, IL
Services provided
25% Back Office Outsourcing25% Corporate Training & Coaching25% HR Consulting +125% IT Staff AugmentationFocus Areas
100% Legal OutsourcingApidel Technologies, a midsize Back Office Outsourcing company, is located in Rolling Meadows, Illinois. The team focuses on Back Office Outsourcing and Corporate Training & Coaching.
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UndisclosedUndisclosed2 - 9Elk Grove Village, IL
Services provided
20% Back Office Outsourcing40% Freight forwarding40% TruckingFocus Areas
100% Legal OutsourcingOmni Star Permits is an Elk Grove Village, Illinois-based Freight forwarding company. Their services include Freight forwarding and Trucking.
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UndisclosedUndisclosed50 - 249Wheaton, IL
Services provided
10% Back Office Outsourcing10% Accounting10% Business Consulting +710% Custom Software Development10% Customer Service Outsourcing10% Digital Strategy10% HR Consulting10% IT Strategy Consulting10% Marketing Strategy10% Mobile App DevelopmentFocus Areas
10% Legal Outsourcing20% Claims Processing20% Data Entry & Processing +420% Virtual Assistant10% Medical Billing Services10% Payment Processing10% Writing & Content Creation OutsourcingRemote Employee is a Marketing Strategy company. They are located in Wheaton, Illinois and San Fernando, Philippines, and their services include Marketing Strategy and Digital Strategy.
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$5,000+< $25 / hr10 - 49Libertyville, IL
Services provided
25% Back Office Outsourcing10% Custom Software Development10% Cybersecurity +710% Enterprise App Modernization10% IT Staff Augmentation10% Mobile App Development10% Web Development5% API Development5% Other Application Development5% Other IT Consulting and SIFocus Areas
25% Legal Outsourcing25% Data Entry & Processing25% Virtual Assistant +125% Writing & Content Creation OutsourcingThinkNChange, a Back Office Outsourcing company, is in Libertyville, Illinois and Kingston, Jamaica. They focus on Back Office Outsourcing and Cybersecurity.
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List of the Top 2 Chicago Legal Process Outsourcing Companies
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.5/40.018.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
15% Back Office Outsourcing15% Legal Outsourcing85% Other -
$1,000+< $25 / hr250 - 999Chicago, IL
Ability to deliver
13.6/40.013.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing100% Legal Outsourcing -
$5,000+< $25 / hr50 - 249Lombard, IL
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing50% Legal Outsourcing -
$1,000+< $25 / hr250 - 999Chicago, IL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing100% Legal Outsourcing -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing10% Legal Outsourcing -
$100,000+$50 - $99 / hr50 - 249Rolling Meadows, IL
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
25% Back Office Outsourcing100% Legal Outsourcing75% Other -
UndisclosedUndisclosed2 - 9Elk Grove Village, IL
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
20% Back Office Outsourcing100% Legal Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Wheaton, IL
Ability to deliver
6.6/40.00/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
10% Back Office Outsourcing10% Legal Outsourcing90% Other -
$5,000+< $25 / hr10 - 49Libertyville, IL
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Back Office Outsourcing25% Legal Outsourcing75% Other
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