Top Chat Support Services in Sofia
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$5,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
Focus Areas
See all 19 ReviewsMercatus specializes in lead generation, cold calling, and digital marketing services, including LinkedIn campaigns. Reviews indicate that clients appreciate Mercatus's professionalism, responsiveness, and structured information management. While successful in many lead generation efforts, some clients noted challenges with LinkedIn targeting. Overall, Mercatus is recognized for its flexibility, organizational skills, and commitment to client needs.
Understands the needs of their clients
Personable
High-quality work
Completed projects in 3 countries
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Undisclosed< $25 / hr250 - 999Sofia, Bulgaria
Services provided
Focus Areas
See all 1 ReviewsPontica Solutions offers comprehensive customer service operations, including client and driver support, live operations monitoring, and administrative functions. The reviews highlight their operational effectiveness, flexibility, and significant positive impact on customer and courier satisfaction. Pontica Solutions has demonstrated the ability to quickly scale and adapt to client needs, although there is a noted need for more proactive QA and software support.
Flexible
Efficient
4.0 out of 5.0 rating for cost
High-quality work
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UndisclosedUndisclosed50 - 249Sofia, Bulgaria
Services provided
Focus Areas
See all 1 ReviewsCXG Business Process Outsourcing specializes in providing managed and shared services, including AI training, data modeling, and supplier enablement. Reviews highlight their professionalism, effectiveness in ramping up resources, and strong team collaboration. Clients appreciate their ability to backfill positions swiftly, ensuring continuity, and their adept handling of remote work transitions.
High-quality work
5.0 out of 5.0 rating for cost
Well-organized projects
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$1,000+< $25 / hr10 - 49Sofia, Bulgaria
Services provided
Focus Areas
See all 2 ReviewsInfoSource Bulgaria Ltd specializes in data gathering, structuring, and analysis, particularly from financial reports and executive information for Fortune 500 companies. Clients consistently highlight their cost-effectiveness, high-quality deliverables, responsiveness, and attention to detail. Overall, the company is praised for its excellent project management and customer-focused approach.
Reviewed 1 time in the past 6 months
4.5 out of 5.0 rating for cost
Detail-oriented
Proactive
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$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
Focus Areas
See all 3 ReviewsMarKam Solutions provides Customer Service Outsourcing, Call Center Outsourcing, and Customer Care Outsourcing services, specializing in enhancing operational efficiency, customer satisfaction, and sales conversion rates. Reviews highlight their structured, data-driven approach, industry knowledge, and adaptability, with clients noting significant improvements in cost efficiency and customer satisfaction, making them a trusted BPO partner.
Exceeds expectations
Adaptable
Knowledgeable
5.0 out of 5.0 rating for cost
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$50,000+< $25 / hr1,000 - 9,999Sofia, Bulgaria
Services provided
Focus Areas
Sixty K Ltd is a large Customer Service Outsourcing company. Founded in 2008, the team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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$50,000+$25 - $49 / hr1,000 - 9,999Sofia, Bulgaria
Services provided
Focus Areas
MarketStar is a Sales Outsourcing company. Located in Ogden, Utah and Dublin, Ireland, the firm provides Sales Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249София, Bulgaria
Services provided
Focus Areas
ProcessFlows, a Back Office Outsourcing company, focus on Back Office Outsourcing and Custom Software Development. They were launched in 1987.
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$1,000+$25 - $49 / hr10 - 49Sofia, Bulgaria
Services provided
Focus Areas
Established in 2019, ODEON msc - A TTC brand is a Finance & Accounting Outsourcing (FAO) company. The team offers Finance & Accounting Outsourcing (FAO) and HR Consulting.
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$5,000+$50 - $99 / hr10 - 49Sofia, Bulgaria
Services provided
Focus Areas
ACS Bulgaria is a Customer Service Outsourcing company launched in 2022. The agency provides Customer Service Outsourcing and Staffing.
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Build My Project BriefList of the Top 5 Sofia Chat Support Companies
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$5,000+< $25 / hr50 - 249Sofia, Bulgaria
Ability to deliver
32.4/40.017/20 Reviews10/10 Clients & Experience5.4/10 Market PresenceService focus
50% Customer Service Outsourcing41% Chat Support Services50% Other -
Undisclosed< $25 / hr250 - 999Sofia, Bulgaria
Ability to deliver
24.7/40.013.4/20 Reviews4.2/10 Clients & Experience7.1/10 Market PresenceService focus
40% Customer Service Outsourcing35% Chat Support Services60% Other -
UndisclosedUndisclosed50 - 249Sofia, Bulgaria
Ability to deliver
25/40.016.2/20 Reviews3.9/10 Clients & Experience4.9/10 Market PresenceService focus
25% Customer Service Outsourcing29% Chat Support Services75% Other -
$1,000+< $25 / hr10 - 49Sofia, Bulgaria
Ability to deliver
25.2/40.014.8/20 Reviews5.5/10 Clients & Experience4.9/10 Market PresenceService focus
10% Customer Service Outsourcing30% Chat Support Services90% Other -
$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Ability to deliver
21.8/40.017.8/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing20% Chat Support Services80% Other -
$50,000+< $25 / hr1,000 - 9,999Sofia, Bulgaria
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
80% Customer Service Outsourcing23% Chat Support Services20% Other -
$50,000+$25 - $49 / hr1,000 - 9,999Sofia, Bulgaria
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
15% Customer Service Outsourcing50% Chat Support Services85% Other -
$1,000+< $25 / hr50 - 249София, Bulgaria
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
10% Customer Service Outsourcing100% Chat Support Services90% Other -
$1,000+$25 - $49 / hr10 - 49Sofia, Bulgaria
Ability to deliver
8.2/40.00/20 Reviews3.6/10 Clients & Experience4.6/10 Market PresenceService focus
10% Customer Service Outsourcing25% Chat Support Services90% Other -
$5,000+$50 - $99 / hr10 - 49Sofia, Bulgaria
Ability to deliver
4.1/40.00/20 Reviews0.1/10 Clients & Experience4/10 Market PresenceService focus
25% Customer Service Outsourcing20% Chat Support Services75% Other