Top Phone Support Services in Sydney
21 Companies
List of the Top Sydney Customer Service Phone Support Companies
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UndisclosedUndisclosed1,000 - 9,999Sydney, Australia
Services provided
10% Customer Service Outsourcing40% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +220% HR Outsourcing10% IT Staff AugmentationFocus Areas
30% Phone Support Services30% Email Support Services30% Order Processing & Taking +110% Chat Support ServicesSee all 1 projectsSatellite Office is a staffing and HR management company specializing in providing offshore workforce solutions. The reviews highlight their exceptional project management, transparency, and efficient recruitment processes, with a 100% positive feedback rate from clients. Clients commend their ability to reduce costs and improve efficiency, solidifying their role as a strategic partner rather than just a service provider.
0 of 1 Phone Support Services reviews is 5 stars$1,000,000 – $9,999,999 avg. project costPhone Support Services Experience
Satellite Office has received overwhelmingly positive feedback for their Phone Support Services, with clients highlighting their expertise in recruitment and HR management. 95% of reviews commend their effective communication and project management, noting significant cost savings and efficiency gains. Clients appreciate the company's transparency and attention to detail, fostering a strong partnership rather than just a service provider. Overall, there are no notable areas for improvement cited, underscoring their consistent delivery of quality service.
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Industry Experience
Satellite Office has garnered positive feedback primarily in the Advertising & Marketing sector, specifically within automotive technology. Clients highlight their strengths in recruitment, HR management, and employee training, noting significant improvements in cost efficiency and team scalability. The overall sentiment is highly favorable, emphasizing their strong communication, attention to detail, and partnership approach. Potential clients in the advertising and marketing industry, especially those requiring workforce offshoring, may find Satellite Office to be a suitable partner.
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Advertising & marketingWas this helpful?
Review Rating from Clients
4.5/5.0
Quality
4.5
Schedule
4.5
Cost
4.0
Willing to Refer
4.5
Sydney-based clients praise Satellite Office for their expertise in offshore recruitment, HR management, and workforce solutions for the automotive marketing sector. They highlight the team's transparency, project management, and ability to scale teams efficiently, resulting in cost savings and operational improvements.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed2 - 9Queens Park, Australia
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
50% Phone Support Services50% Chat Support ServicesSee all 1 projectsMatchboard is a company specializing in providing tailored call center solutions, with a strong emphasis on handling niche markets such as veterinary clinics. Reviewers consistently highlight their exceptional knowledge and professionalism, resulting in effective management of over 100 missed calls monthly. Matchboard's expertise is praised by 100% of reviewers, though some note the challenge of ensuring empathetic interactions with sensitive clients.
Industry Experience
Matchboard has demonstrated notable expertise in the healthcare industry, specifically in veterinary services. Their performance has been praised for providing effective overflow call center solutions, improving client communication, and increasing call handling capacity. Feedback emphasizes their professionalism and extensive knowledge of contact center operations, contributing to a significant reduction in missed calls. Overall sentiment in the healthcare sector is highly positive, indicating Matchboard's capability in enhancing service delivery and client care.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with Matchboard's cost-effectiveness and value for money. One client highlighted that the service prevented over 100 missed calls monthly, attributing significant value to the company's expertise and professionalism. Another noted that Matchboard's thorough understanding of call center needs helped avoid poor supplier matches, emphasizing that the investment was worthwhile. Overall sentiment reflects that Matchboard delivers strong returns on investment through tailored services and exceptional support.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Sydney-based clients praise Matchboard for their expertise in call center solutions, particularly for veterinary clinics. They delivered overflow and after-hours call handling, increasing missed call recovery by over 100 monthly calls. The team’s professionalism and tailored approach impressed local clients seeking compassionate support.Read Local ReviewsWas this helpful?
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$25,000+Undisclosed50 - 249Manly Vale, Australia
Services provided
50% Customer Service Outsourcing40% Sales Outsourcing10% Call Center ServicesFocus Areas
70% Phone Support Services30% Order Processing & TakingForrest Marketing Group is a Customer Service Outsourcing company. The company is headquartered in Manly Vale, Australia. Their team provides Customer Service Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Frenchs Forest, Australia
Services provided
25% Customer Service Outsourcing50% Sales Outsourcing25% Call Center ServicesFocus Areas
100% Phone Support ServicesSee all 1 projectsTelemarketing Professionals offers appointment setting services to help grow client bases. Their engagement is praised for producing regular appointments and demonstrating a strong return on investment. Clients have expressed satisfaction with the effectiveness of the workflow and have recommended their services to others, highlighting the company's impressive performance.
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$10,000+$25 - $49 / hr1,000 - 9,999Surry Hills, Australia
Services provided
16% Customer Service Outsourcing57% Call Center Services10% Sales Outsourcing +54% Conversion Optimization4% Marketing Strategy4% Translation3% Email Marketing2% Digital StrategyFocus Areas
50% Phone Support Services50% Order Processing & TakingUnity4 is a call center. The Surry Hills, Australia-based team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Lane Cove West, Australia
Services provided
60% Customer Service Outsourcing30% Call Center Services10% Back Office OutsourcingFocus Areas
50% Phone Support Services25% Email Support Services25% Order Processing & TakingYour Phones Covered is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Call Center Services and are in Lane Cove West, Australia.
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UndisclosedUndisclosed250 - 999North Sydney, Australia
Services provided
15% Customer Service Outsourcing15% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +615% Sales Outsourcing10% Accounting10% Business Consulting10% Staffing5% Executive Search5% RecruitingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingVault Outsourcing is a midsize North Sydney, Australia-based Back Office Outsourcing company. The team provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed10 - 49Sydney, Australia
Services provided
34% Customer Service Outsourcing20% Accounting16% Back Office Outsourcing +310% Custom Software Development10% Mobile App Development10% Web DevelopmentFocus Areas
74% Phone Support Services26% Email Support ServicesWopno Outsourcing Services is a Customer Service Outsourcing company. Their team is based in Sydney, Australia and focuses on Customer Service Outsourcing and Accounting.
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$1,000+$25 - $49 / hr1,000 - 9,999Surry Hills, Australia
Services provided
42% Customer Service Outsourcing32% Call Center Services16% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
38% Phone Support Services38% Order Processing & Taking24% Email Support ServicesLaunched in 2002, OneContact is a large Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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$5,000+$25 - $49 / hr50 - 249Chester Hill, Australia
Services provided
10% Customer Service Outsourcing10% Application Testing10% Back Office Outsourcing +710% Business Consulting10% Call Center Services10% Custom Software Development10% Finance & Accounting Outsourcing (FAO)10% Mobile App Development10% UX/UI Design10% Web DevelopmentFocus Areas
35% Phone Support Services35% Order Processing & Taking30% Chat Support ServicesEmploy Remote Pty. Ltd. Is a custom software development company. Their midsize team is located in Chester Hill, Australia. Their services include Custom Software Development and UX/UI Design.
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$1,000+$25 - $49 / hr250 - 999North Sydney, Australia
Services provided
20% Customer Service Outsourcing80% Call Center ServicesFocus Areas
50% Phone Support Services50% Order Processing & TakingCDM Direct is a North Sydney, Australia-based call center service. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Chatswood, Australia
Services provided
35% Customer Service Outsourcing35% Back Office Outsourcing30% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingZenith Outsourcing is a Back Office Outsourcing company. The Chatswood, Australia-based company was launched in 2010. Their team provides Back Office Outsourcing and Customer Service Outsourcing.
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$5,000+Undisclosed10 - 49Sydney, Australia
Services provided
20% Customer Service Outsourcing20% Accounting20% Back Office Outsourcing +220% IT Staff Augmentation20% StaffingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingIT staff augmentation company Operacy Staffing was launched in 2019. The team focuses on IT staff augmentation and Back Office Outsourcing and is in Sydney, Australia.
Read more -
UndisclosedUndisclosed250 - 999Bellevue Hill, Australia
Services provided
10% Customer Service Outsourcing10% Application Testing10% Back Office Outsourcing +810% Call Center Services10% Direct Marketing10% HR Outsourcing10% Pay Per Click10% Search Engine Optimization10% Social Media Marketing5% Digital Strategy5% Web DevelopmentFocus Areas
50% Phone Support Services50% Chat Support ServicesHeadquartered in Bellevue Hill, Australia and Makati, Philippines, BruntWork is a Direct Marketing company. Their services include Direct Marketing and Social Media Marketing.
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$1,000+$25 - $49 / hr50 - 249Sydney, Australia
Services provided
44% Customer Service Outsourcing16% Call Center Services15% HR Consulting +215% Transcription10% Sales OutsourcingFocus Areas
20% Phone Support Services80% Email Support ServicesTactical Business Services -Global is a Customer Service Outsourcing company. Founded in 2004, the team specializes in Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (2)Sydney, Australia
Level 34, 50 Bridge Street
Sydney, Australia 20002 - 5
+61.2.8006.1827
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UndisclosedUndisclosed10 - 49Belmore, Australia
Services provided
30% Customer Service Outsourcing20% Accounting20% Call Center Services +220% Graphic Design10% Back Office OutsourcingFocus Areas
33% Phone Support Services34% Chat Support Services33% Email Support ServicesLaunched in 2016, Smart Offshore Solutions is a small Belmore, Australia-based Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Accounting.
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UndisclosedUndisclosedFreelancerGreystanes, Australia
Services provided
10% Customer Service Outsourcing30% Accounting15% Finance & Accounting Outsourcing (FAO) +515% Financial Advising & Planning10% Advertising10% Banking Law5% Finance Law5% Tax LawFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingDS Accountants And Advisors is an Accounting company. Located in Greystanes, Australia, the agency was launched in 2010. Their services include Accounting and Finance & Accounting Outsourcing (FAO).
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$1,000+< $25 / hr2 - 9Smeaton Grange, Australia
Services provided
20% Customer Service Outsourcing80% Call Center ServicesFocus Areas
100% Phone Support ServicesSee all 8 projectsTurn Key Receptionist specializes in Customer Support Outsourcing, providing call center solutions with a focus on prompt and professional service. They are highly praised for their alignment with company values and have a 100% positive feedback rate, noted for their can-do attitude and reliability in supporting businesses. They effectively integrate as an extension of their clients' operations.
Industry Experience
Turn Key Receptionist has received positive feedback across multiple industries including Advertising & Marketing, Healthcare, Human Resources, Consumer Products, and Security Solutions. Clients commend their effective cold calling and lead generation in marketing, as well as their outstanding customer service handling inquiries and bookings in healthcare. Their ability to provide friendly and professional experiences has been noted, particularly in recruitment services. Overall, sentiment is highly favorable, highlighting their expertise and adaptability in enhancing client engagement across diverse sectors.
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Advertising & marketing Healthcare Human Resources Consumer Products Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Turn Key Receptionist for their competitive pricing and exceptional value for money. For instance, one CEO noted that their pricing fit within budget while delivering good value. Similarly, a director highlighted the alignment of company values and budget constraints as key reasons for their selection. Overall, the sentiment reflects satisfaction with the cost-effectiveness of the services provided, emphasizing positive client experiences and effective communication.Was this helpful?
1 of 1 Sydney-based review is 5 starsUnknown avg. project cost for Customer Service Outsourcing services in SydneyRead Similar ReviewsSydney-based Customer Service Outsourcing project highlight
Call Center Services for Digital Marketing Company
5.0 — Turn Key Receptionist has provided call center services for a digital marketing company. The team has been tasked with making calls to targeted industries and booking appointments with prospective Read moreWas this helpful?
Review Rating from Clients
4.8/5.0
Quality
5.0
Schedule
4.9
Cost
4.9
Willing to Refer
5.0
Sydney-based clients praise Turn Key Receptionist for their versatile call handling, including inbound inquiries, appointment bookings, and outbound outreach for various industries like security, recruitment, and health. They highlight the team's professionalism, responsiveness, and ability to support business growth with tailored, reliable services.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed50 - 249Campbelltown, Australia
Services provided
10% Customer Service Outsourcing20% BI & Big Data Consulting & SI20% Transcription +420% Translation10% Back Office Outsourcing10% Call Center Services10% Sales OutsourcingFocus Areas
33% Phone Support Services34% Order Processing & Taking33% Chat Support ServicesAR Data, a big data company, is based in Campbelltown, Australia and Lenah Valley, Australia. Their services include BI & big data consulting & SI and Translation.
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$5,000+$50 - $99 / hr10 - 49Lisarow, Australia
Services provided
23% Customer Service Outsourcing22% Call Center Services15% Back Office Outsourcing +410% Business Consulting10% Other Application Development10% Transcription10% TranslationFocus Areas
33% Phone Support Services34% Chat Support Services33% Email Support ServicesLaunched in 2010, VA World Outsourcing is a Customer Service Outsourcing company. Their team specializes in Customer Service Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr10 - 49Sydney, Australia
Services provided
20% Customer Service Outsourcing80% Call Center ServicesFocus Areas
50% Phone Support Services50% Order Processing & TakingVirtual Reception is an answering service company. The agency is located in Sydney, Australia and Brisbane City, Australia. Their team offers Call Center Services and Customer Service Outsourcing.
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List of the Top 2 Sydney Customer Service Phone Support Companies
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UndisclosedUndisclosed1,000 - 9,999Sydney, Australia
Ability to deliver
31.8/40.015/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
10% Customer Service Outsourcing30% Phone Support Services90% Other -
UndisclosedUndisclosed2 - 9Queens Park, Australia
Ability to deliver
23.7/40.016.2/20 Reviews1/10 Clients & Experience6.5/10 Market PresenceService focus
50% Customer Service Outsourcing50% Phone Support Services50% Other -
$25,000+Undisclosed50 - 249Manly Vale, Australia
Ability to deliver
9.2/40.00/20 Reviews3.7/10 Clients & Experience5.5/10 Market PresenceService focus
50% Customer Service Outsourcing70% Phone Support Services50% Other -
UndisclosedUndisclosed10 - 49Frenchs Forest, Australia
Ability to deliver
11.8/40.00/20 Reviews5.8/10 Clients & Experience6/10 Market PresenceService focus
25% Customer Service Outsourcing100% Phone Support Services75% Other -
$10,000+$25 - $49 / hr1,000 - 9,999Surry Hills, Australia
Ability to deliver
6.1/40.00/20 Reviews0/10 Clients & Experience6.1/10 Market PresenceService focus
16% Customer Service Outsourcing50% Phone Support Services84% Other -
$1,000+$25 - $49 / hr10 - 49Lane Cove West, Australia
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
60% Customer Service Outsourcing50% Phone Support Services40% Other -
UndisclosedUndisclosed250 - 999North Sydney, Australia
Ability to deliver
6.6/40.00/20 Reviews2.1/10 Clients & Experience4.6/10 Market PresenceService focus
15% Customer Service Outsourcing25% Phone Support Services85% Other -
UndisclosedUndisclosed10 - 49Sydney, Australia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
34% Customer Service Outsourcing74% Phone Support Services66% Other -
$1,000+$25 - $49 / hr1,000 - 9,999Surry Hills, Australia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
42% Customer Service Outsourcing38% Phone Support Services58% Other -
$5,000+$25 - $49 / hr50 - 249Chester Hill, Australia
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
10% Customer Service Outsourcing35% Phone Support Services90% Other -
$1,000+$25 - $49 / hr250 - 999North Sydney, Australia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing50% Phone Support Services80% Other -
$1,000+< $25 / hr10 - 49Chatswood, Australia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
35% Customer Service Outsourcing25% Phone Support Services65% Other -
$5,000+Undisclosed10 - 49Sydney, Australia
Ability to deliver
5/40.00/20 Reviews0/10 Clients & Experience5/10 Market PresenceService focus
20% Customer Service Outsourcing25% Phone Support Services80% Other -
UndisclosedUndisclosed250 - 999Bellevue Hill, Australia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Customer Service Outsourcing50% Phone Support Services90% Other -
$1,000+$25 - $49 / hr50 - 249Sydney, Australia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
44% Customer Service Outsourcing20% Phone Support Services56% Other -
UndisclosedUndisclosed10 - 49Belmore, Australia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Customer Service Outsourcing33% Phone Support Services70% Other -
UndisclosedUndisclosedFreelancerGreystanes, Australia
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
10% Customer Service Outsourcing25% Phone Support Services90% Other
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