Top Phone Support Services in the United Arab Emirates
17 Companies
List of the Top United Arab Emirates Customer Service Phone Support Companies
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Riseup Labs
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$5,000+< $25 / hr250 - 999Dubai, United Arab EmiratesServices provided
10% Customer Service Outsourcing10% AI Agents10% AI Development +710% Custom Software Development10% Generative AI10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% UX/UI Design10% Web DevelopmentFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 43 projectsRiseup Labs is a versatile software development company offering services in mobile app development, web design, and IoT solutions. Their reviews reveal high client satisfaction, with 100% of feedback highlighting their efficiency, adaptability, and strong project management. Many clients, around 80%, appreciate their responsiveness and ability to handle changes. Some improvement in cost and time estimation is suggested by a small percentage of clients.
Reviews mention Helpful
Clients have expressed high satisfaction with Riseup Labs, highlighting their impressive skills and helpfulness. One CEO noted their 'high-level skills and willingness to help,' while a Business Development Officer praised the team's 'phenomenal level of understanding' and 'helpful post-development services.' Overall, feedback indicates that Riseup Labs excels in communication and project management, leading to successful project outcomes and a strong likelihood of future collaboration.-
Website Development for Event Management Company
4.5 Jul 14, 2021Our two teams worked in constant communication through Zoom, email, and regular check-ins. We were a big fan of their high-level skills and willingness to help. No, everything ran smoothly.
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Game Development for Software Dev Company
5.0 Jul 4, 2021Smooth workflow, a phenomenal level of understanding, fulfilling all requirements, delivering a quality product, as well as helpful post development services, are some factors that have exceeded my expectations. Smooth workflow, a phenomenal level of understanding, fulfilling all requirements, delivering a quality product, communication, flexibility, as well as helpful post development services, are just some reasons Riseup Labs distinguishes themselves from their competition.
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Industry Experience
Riseup Labs has demonstrated expertise across several industries, including energy & natural resources, hospitality & leisure, financial services, education, gaming, and telecommunications. Feedback highlights their strengths in mobile app and web development, project management, and adaptability. Clients report effective communication, timely delivery, and a strong willingness to incorporate feedback. Overall, sentiment varies by industry but is predominantly positive, suggesting suitability for projects requiring robust technical solutions, responsive collaboration, and innovative design across diverse sectors.
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Financial services IT Services Education Gaming Telecommunications Arts, entertainment & music Advertising & marketing Software Hospitality & leisure Energy & natural resources GamblingWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Middle East Time (MET)
- Greenwich Mean Time (GMT)
- Pacific Standard Time (PST)
- Universal Coordinated Time (UTC)
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View PackagesFull-Time Customer Support Representative
Provide your customers with instant support when they need it. Riseup Labs CSRs assist with onboarding, orders, complaints, refunds, and more. Ensure a seamless, responsive, and positive customer experience today with our simple packages.Was this helpful?
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UndisclosedUndisclosed50 - 249Dubai, United Arab Emirates
Services provided
10% Customer Service Outsourcing40% ERP Consulting and SI15% BI & Big Data Consulting & SI +315% Custom Software Development10% Call Center Services10% Sales OutsourcingFocus Areas
100% Phone Support ServicesSee all 4 projectsAbacus Cambridge Partners is a versatile company specializing in API management, integration services, and business process outsourcing. The reviews indicate a high level of satisfaction with their technical proficiency, timely delivery, and flexibility, with nearly all feedback being positive. Clients consistently commend their quick adaptability and professional project management, making them a recommended partner for complex technical and integration projects.
Reviews mention Understands their clients' needs
Clients consistently commend Abacus Cambridge Partners for their keen understanding of project requirements and adaptability to changing needs. One client highlighted their flexible response to urgent requests, ensuring timely delivery even under tight deadlines. Another emphasized their ability to listen and deliver on-demand, reinforcing their reputation as a reliable partner. Overall, the sentiment reflects strong approval of their client-centric approach and technical proficiency, indicating a solid fit for prospective projects.-
API Development for Telecommunications Company
5.0 Dec 6, 2021The first is their understanding of our requirements, the second is the ability to change based on requirements, and the third is timely delivery. Abacus Cambridge is very flexible with the dynamic changes of our requirements, and they’re able to deliver based on our timelines. They also understand that the changes come from our clients.
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Apigee API & CIM Management for Holding Company
5.0 Mar 31, 2021They understand and listen to our needs. They’re able to deliver on-demand.
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Industry Experience
Abacus Cambridge Partners has demonstrated strong expertise in the Telecommunications, Retail, and Financial Services industries. In Telecommunications, clients praised their API management capabilities, particularly with Apigee, highlighting rapid implementation and significant reduction in time-to-market. Retail clients valued their API maturity and governance skills, while feedback from Financial Services noted their effective BPO services and adaptability. Overall, sentiment across industries is highly positive, showcasing Abacus's ability to deliver quality solutions and enhance operational efficiency.
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Telecommunications Retail Financial servicesWas this helpful?
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See All Locations (4)Dubai, United Arab Emirates
Office No. 615 & 616, Liberty House, Dubai International Financial Centre, Sheikh Zayed Road,
Dubai, United Arab Emirates50 - 75
+ 97144581644
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UndisclosedUndisclosed250 - 999Dubai, United Arab Emirates
Services provided
20% Customer Service Outsourcing25% AI Development25% Call Center Services +215% AI Consulting15% Generative AIFocus Areas
25% Phone Support Services50% Chat Support Services25% Email Support ServicesSee all 1 projectsLiveAdmins is a customer engagement company providing real-time chat services, tailored to businesses needing human interactions over AI-based solutions. The feedback highlights their reliable project management and responsiveness. Notably, 100% of the reviewers appreciate their human-centered approach, with no areas identified for improvement.
Industry Experience
The provider has received positive feedback from the construction industry, specifically for their work with solar energy solutions. Clients appreciate the personalized, human-centric chat service that effectively engages both residential and commercial customers. Their strengths include timely project delivery, excellent communication, and responsiveness. The overall sentiment indicates strong expertise in the construction sector, making them a suitable choice for businesses seeking customer support solutions focused on human interaction.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received.Was this helpful?
See All Locations (2)Dubai, United Arab Emirates
G-14, Dubai Gate 1, Cluster Q
Dubai, United Arab Emirates10 - 15
+971 4 423 2624
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$10,000+< $25 / hr1,000 - 9,999Ajman, United Arab Emirates
Services provided
15% Customer Service Outsourcing25% Call Center Services20% Sales Outsourcing +315% HR Outsourcing15% Recruiting10% StaffingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsTafaseel BPO is a call center service provider offering bilingual agents and live chat support. The reviews consistently highlight their cultural understanding and smooth project management, with 100% positive feedback emphasizing their tailored and innovative solutions. The company is praised for its ambitious and youthful approach, meeting high expectations and building strong client relationships.
Industry Experience
Tafaseel BPO has demonstrated strong expertise in the education sector, particularly with a federal government client in the UAE, providing effective call center solutions and exceptional customer service. Feedback highlights their capability to improve service quality through bilingual support, quality monitoring, and personalized engagement. Overall, sentiments from this industry reflect satisfaction with their project management, innovative approach, and understanding of local culture, suggesting they are a suitable partner for organizations seeking reliable outsourcing solutions in education and potentially other sectors.
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EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Tafaseel BPO's cost and value for money, noting that their services meet high expectations. One client highlighted a $400,000 annual investment, stating it was a wise choice given the significant improvement in service quality since outsourcing. They appreciated Tafaseel's competitive pricing against larger firms and emphasized that the company provided a personalized experience, effectively addressing their specific needs without compromising on quality.Was this helpful?
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$50,000+Undisclosed1,000 - 9,999Dubai, United Arab Emirates
Services provided
20% Customer Service Outsourcing30% Call Center Services20% IT Managed Services +510% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)5% Staffing3% HR Outsourcing2% RecruitingFocus Areas
34% Phone Support Services29% Chat Support Services26% Order Processing & Taking +111% Email Support ServicesSee all 1 projectsIBT: No. 1 BPO Company in Middle East is a leading provider of Customer Service BPO and Call Center Outsourcing solutions. Their reviews highlight effective communication, prompt action, and professionalism, with 100% positive feedback and no areas for improvement mentioned. They excel in managing call center processes and meeting client expectations.
0 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Eyecare Hospital
4.0 — IBT: No. 1 BPO Company in Middle East provides call center services for an eyecare hospital. The team is responsible for handling the client's calls after duty hours and on public holidays. Read moreWas this helpful?
Industry Experience
IBT: No. 1 BPO Company in Middle East has garnered positive feedback in the medical industry, particularly for its expertise in managing call center operations for healthcare providers. Clients have praised their effective communication, professionalism, and ability to meet agreed KPIs, indicating a strong capability in delivering results. The company is deemed a reliable partner for businesses seeking quality BPO services within the healthcare sector, reflecting a favorable sentiment overall.
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MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding IBT's pricing, highlighting it as a key factor in their selection process. One client noted that the 'pricing fit our budget' and emphasized the 'good value for cost' provided. Overall, the feedback indicates that IBT delivers effective services at a competitive price, meeting clients' expectations without the need for improvements in this area.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999دبي, United Arab Emirates
Services provided
20% Customer Service Outsourcing40% Call Center Services20% IT Strategy Consulting +215% Sales Outsourcing5% Content MarketingFocus Areas
40% Phone Support Services30% Chat Support Services30% Order Processing & TakingData Direct Group is a call center company based in دبي, United Arab Emirates. Their services include Call Center Services and IT strategy consulting.
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$5,000+$200 - $300 / hr250 - 999Abu Dhabi, United Arab Emirates
Services provided
10% Customer Service Outsourcing25% Commercial Development20% Engineering +510% Business Consulting10% Commercial Brokerage Services10% Insurance Services & Brokers10% Sales Outsourcing5% Contract ManufacturingFocus Areas
30% Phone Support Services25% Email Support Services25% Order Processing & Taking +120% Chat Support ServicesMidsize Commercial Development company Masdar, is in Abu Dhabi, United Arab Emirates. Their services include Commercial Development and Engineering.
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UndisclosedUndisclosed50 - 249Abu Dhabi, United Arab Emirates
Services provided
50% Customer Service Outsourcing50% Contract ManufacturingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingBudget Uniform, a Contract Manufacturing and Customer Service Outsourcing company, provide Contract Manufacturing and Customer Service Outsourcing. They were established in 2020.
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$5,000+$50 - $99 / hr50 - 249Dubai, United Arab Emirates
Services provided
10% Customer Service Outsourcing20% Cloud Consulting & SI20% Unified Communications Consulting & SI +510% CRM Consulting and SI10% Call Center Services10% Custom Software Development10% IT Managed Services10% Web DesignFocus Areas
38% Phone Support Services62% Order Processing & TakingFounded in 2007, TOPAZ FZE is a midsize unified communications consulting & SI company. Their team offers unified communications consulting & SI and cloud consulting & SI.
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UndisclosedUndisclosed50 - 249Dubai, United Arab Emirates
Services provided
30% Customer Service Outsourcing70% Call Center ServicesFocus Areas
40% Phone Support Services20% Chat Support Services20% Email Support Services +120% Order Processing & TakingInsights Middle East is a midsize Dubai, United Arab Emirates-based answering service company. Their services include Call Center Services and Customer Service Outsourcing.
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Undisclosed< $25 / hr10 - 49Dubai, United Arab Emirates
Services provided
10% Customer Service Outsourcing20% Back Office Outsourcing10% Business Consulting +610% Call Center Services10% Content Writing Services10% Document Digitization & Management10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% StaffingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingDubai Data Entry is a Back Office Outsourcing company. Located in Dubai, United Arab Emirates, their small team offers Back Office Outsourcing and Business Consulting. The agency was launched in
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UndisclosedUndisclosed50 - 249Dubai, United Arab Emirates
Services provided
30% Customer Service Outsourcing35% Call Center Services35% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingTelephone answering service City Services Consultancy provides Call Center Services and Sales Outsourcing. They were founded in 2006.
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UndisclosedUndisclosed250 - 999رأس الخيمة, United Arab Emirates
Services provided
20% Customer Service Outsourcing50% Finance & Accounting Outsourcing (FAO)25% Accounting +15% Tax LawFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingFinance & Accounting Outsourcing (FAO) company Valuecent Consultancy Private Limited was launched in 2012. The team focuses on Finance & Accounting Outsourcing (FAO) and Accounting.
Read moreSee All Locations (4)رأس الخيمة, United Arab Emirates
Flexi Desk, RAKEZ Business
رأس الخيمة, United Arab Emirates POBox3275206 - 9
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$1,000+< $25 / hr10 - 49دبي, United Arab Emirates
Services provided
25% Customer Service Outsourcing50% Sales Outsourcing25% Back Office OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingIn Dover, Delaware and Lahore, Pakistan, Moldech is a Sales Outsourcing company. Their services include Sales Outsourcing and Back Office Outsourcing.
Read moreSee All Locations (3)دبي, United Arab Emirates
Office 207, Saheel Tower 1, Al Nahda 1, Dubai, UAE
دبي, United Arab Emirates2 - 5
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UndisclosedUndisclosed2 - 9Dubai, United Arab Emirates
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Back Office OutsourcingFocus Areas
50% Phone Support Services50% Chat Support ServicesCCT Services, a telephone answering service, is based in Dubai, United Arab Emirates. Established in 2008, the team provides Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Dubai, United Arab Emirates
Services provided
10% Customer Service Outsourcing25% Back Office Outsourcing25% HR Outsourcing +225% Transcription15% Call Center ServicesFocus Areas
100% Phone Support ServicesIPIX BPO is a Back Office Outsourcing company in Thenhipalam, India and Kochi, India. Their services include Back Office Outsourcing and Transcription.
Read moreSee All Locations (4)Dubai, United Arab Emirates
Level 15, Lake Central - At The Bay Business Bay, Al Abraj Street P. O. Box : 55535,
Dubai, United Arab Emirates971.4.276.2233
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$10,000+< $25 / hr1,000 - 9,999Dubai, United Arab Emirates
Services provided
10% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +420% HR Outsourcing10% Sales Outsourcing5% Email Marketing5% Social Media MarketingFocus Areas
50% Phone Support Services50% Order Processing & TakingRaya CX is a Back Office Outsourcing company located in Cairo, Egypt and Dubai, United Arab Emirates. Their services include Back Office Outsourcing and Call Center Services.
Read moreMore responsive than most other service providers
Get in TouchRaya CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (6)Dubai, United Arab Emirates
The One Tower, Sheikh Zayed Road, Barsha Heights, Dubai, UAE
Dubai, United Arab Emirates201 - 250
+971 452 07 000
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List of the Top 4 United Arab Emirates Customer Service Phone Support Companies
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UndisclosedUndisclosed50 - 249Dubai, United Arab Emirates
Ability to deliver
32/40.015.8/20 Reviews8.2/10 Clients & Experience8/10 Market PresenceService focus
10% Customer Service Outsourcing100% Phone Support Services90% Other -
UndisclosedUndisclosed250 - 999Dubai, United Arab Emirates
Ability to deliver
27.4/40.016.6/20 Reviews5.1/10 Clients & Experience5.7/10 Market PresenceService focus
20% Customer Service Outsourcing25% Phone Support Services80% Other -
$10,000+< $25 / hr1,000 - 9,999Ajman, United Arab Emirates
Ability to deliver
20.3/40.013/20 Reviews2.1/10 Clients & Experience5.2/10 Market PresenceService focus
15% Customer Service Outsourcing25% Phone Support Services85% Other -
$50,000+Undisclosed1,000 - 9,999Dubai, United Arab Emirates
Ability to deliver
17.8/40.013.2/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Customer Service Outsourcing34% Phone Support Services80% Other -
UndisclosedUndisclosed1,000 - 9,999دبي, United Arab Emirates
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Customer Service Outsourcing40% Phone Support Services80% Other -
$5,000+$200 - $300 / hr250 - 999Abu Dhabi, United Arab Emirates
Ability to deliver
8.8/40.00/20 Reviews0/10 Clients & Experience8.8/10 Market PresenceService focus
10% Customer Service Outsourcing30% Phone Support Services90% Other -
UndisclosedUndisclosed50 - 249Abu Dhabi, United Arab Emirates
Ability to deliver
6.2/40.00/20 Reviews1.3/10 Clients & Experience4.9/10 Market PresenceService focus
50% Customer Service Outsourcing25% Phone Support Services50% Other -
$5,000+$50 - $99 / hr50 - 249Dubai, United Arab Emirates
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
10% Customer Service Outsourcing38% Phone Support Services90% Other -
UndisclosedUndisclosed50 - 249Dubai, United Arab Emirates
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Customer Service Outsourcing40% Phone Support Services70% Other -
Undisclosed< $25 / hr10 - 49Dubai, United Arab Emirates
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
10% Customer Service Outsourcing25% Phone Support Services90% Other -
UndisclosedUndisclosed50 - 249Dubai, United Arab Emirates
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Customer Service Outsourcing25% Phone Support Services70% Other -
$5,000+< $25 / hr250 - 999Dubai, United Arab Emirates
Ability to deliver
35/40.017/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
10% Customer Service Outsourcing25% Phone Support Services90% Other -
UndisclosedUndisclosed250 - 999رأس الخيمة, United Arab Emirates
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
20% Customer Service Outsourcing25% Phone Support Services80% Other -
$1,000+< $25 / hr10 - 49دبي, United Arab Emirates
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Customer Service Outsourcing25% Phone Support Services75% Other -
UndisclosedUndisclosed2 - 9Dubai, United Arab Emirates
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing50% Phone Support Services80% Other -
$1,000+< $25 / hr50 - 249Dubai, United Arab Emirates
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Customer Service Outsourcing100% Phone Support Services90% Other -
$10,000+< $25 / hr1,000 - 9,999Dubai, United Arab Emirates
Ability to deliver
8.4/40.00/20 Reviews1.9/10 Clients & Experience6.5/10 Market PresenceService focus
10% Customer Service Outsourcing50% Phone Support Services90% Other
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