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Top Email Support Services in the United Arab Emirates

Ratings Updated: April 1, 2026
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4 Leaders 9 Contenders

13 Companies

Country: United Arab Emirates
Customer Service Outsourcing: Email Support Services

List of the Top United Arab Emirates Email Support Outsourcing Companies

  • Riseup Labs Logotype

    4.9 43 reviews
    Verified
    $5,000+
    < $25 / hr
    250 - 999
    Dubai, United Arab Emirates

    Services provided

    10% Customer Service Outsourcing
    10% AI Agents
    10% AI Development +7
    10% Custom Software Development
    10% Generative AI
    10% IT Managed Services
    10% IT Staff Augmentation
    10% Mobile App Development
    10% UX/UI Design
    10% Web Development

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Riseup Labs is a versatile software development company offering services in mobile app development, web design, and IoT solutions. Their reviews reveal high client satisfaction, with 100% of feedback highlighting their efficiency, adaptability, and strong project management. Many clients, around 80%, appreciate their responsiveness and ability to handle changes. Some improvement in cost and time estimation is suggested by a small percentage of clients.

    See all 43 projects
    1 of 3 reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Reviewed 3 times in the past 6 months

    In the past six months, Riseup Labs has received positive feedback for their adaptability and effective project management. Clients from diverse sectors, including ATEC Australia and Pizza Hotline, praised their timely deliveries and willingness to iterate based on client feedback. Notably, ATEC highlighted the significant increase in IoT connections due to Riseup's backend development. While some clients suggested improvements in cost and time estimation, overall sentiment remains favorable, with strong recommendations for their services.
    Read 3 Recent Reviews

    Average Project Cost Breakdown

    Less than $10,000 (15) $10,000 to $49,000 (6) $50,000 to $199,999 (3)

    What Clients Have Said

    Overall feedback regarding Riseup Labs highlights a favorable perception of their cost and value for money. Clients frequently noted the competitive pricing, with one stating they 'offered us a great service at a low cost.' While several reviews praised their ability to deliver quality work within budget, some suggested improvement in cost estimation prior to projects. Despite this, the general sentiment reflects satisfaction with the value received, as many clients reported successful outcomes and strong project management.
    Read All Reviews

    View projects from:

    Bangladesh (20) India (2) Australia (1) Canada (1) Mauritius (1) Mexico (1) United Arab Emirates (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 4 time zones:

    • Middle East Time (MET)
    • Greenwich Mean Time (GMT)
    • Pacific Standard Time (PST)
    • Universal Coordinated Time (UTC)
    $970 1 Dedicated Assistant $1,940 2 Dedicated Assistants $2,910 3 Dedicated Assistants

    Full-Time Customer Support Representative

    Provide your customers with instant support when they need it. Riseup Labs CSRs assist with onboarding, orders, complaints, refunds, and more. Ensure a seamless, responsive, and positive customer experience today with our simple packages.
    View Packages
    View Profile Visit Website
  • LiveAdmins Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    250 - 999
    Dubai, United Arab Emirates

    Services provided

    20% Customer Service Outsourcing
    25% AI Development
    25% Call Center Services +2
    15% AI Consulting
    15% Generative AI

    Focus Areas

    25% Email Support Services
    50% Chat Support Services
    25% Phone Support Services

    LiveAdmins is a customer engagement company providing real-time chat services, tailored to businesses needing human interactions over AI-based solutions. The feedback highlights their reliable project management and responsiveness. Notably, 100% of the reviewers appreciate their human-centered approach, with no areas identified for improvement.

    See all 1 projects

    Industry Experience

    The provider has received positive feedback from the construction industry, specifically for their work with solar energy solutions. Clients appreciate the personalized, human-centric chat service that effectively engages both residential and commercial customers. Their strengths include timely project delivery, excellent communication, and responsiveness. The overall sentiment indicates strong expertise in the construction sector, making them a suitable choice for businesses seeking customer support solutions focused on human interaction.

    Read All Reviews

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received.
    Read All Reviews

    Dubai, United Arab Emirates

    G-14, Dubai Gate 1, Cluster Q
    Dubai, United Arab Emirates

    10 - 15

    +971 4 423 2624

    See All Locations (2)
    View Profile
  • Tafaseel BPO Logotype

    4.0 1 review
    $10,000+
    < $25 / hr
    1,000 - 9,999
    Ajman, United Arab Emirates

    Services provided

    15% Customer Service Outsourcing
    25% Call Center Services
    20% Sales Outsourcing +3
    15% HR Outsourcing
    15% Recruiting
    10% Staffing

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Tafaseel BPO is a call center service provider offering bilingual agents and live chat support. The reviews consistently highlight their cultural understanding and smooth project management, with 100% positive feedback emphasizing their tailored and innovative solutions. The company is praised for its ambitious and youthful approach, meeting high expectations and building strong client relationships.

    See all 1 projects

    Industry Experience

    Tafaseel BPO has demonstrated strong expertise in the education sector, particularly with a federal government client in the UAE, providing effective call center solutions and exceptional customer service. Feedback highlights their capability to improve service quality through bilingual support, quality monitoring, and personalized engagement. Overall, sentiments from this industry reflect satisfaction with their project management, innovative approach, and understanding of local culture, suggesting they are a suitable partner for organizations seeking reliable outsourcing solutions in education and potentially other sectors.

    Read All Reviews

    Select Industry to see insights

    Education

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Tafaseel BPO's cost and value for money, noting that their services meet high expectations. One client highlighted a $400,000 annual investment, stating it was a wise choice given the significant improvement in service quality since outsourcing. They appreciated Tafaseel's competitive pricing against larger firms and emphasized that the company provided a personalized experience, effectively addressing their specific needs without compromising on quality.
    Read All Reviews
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  • HatchTechs UAE Logotype

    5.0 1 review
    $1,000+
    $25 - $49 / hr
    10 - 49
    Dubai, United Arab Emirates

    Services provided

    10% Customer Service Outsourcing
    10% Cloud Consulting & SI
    10% Content Marketing +7
    10% Custom Software Development
    10% IT Strategy Consulting
    10% Mobile App Development
    10% Sales Outsourcing
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Development

    Focus Areas

    50% Email Support Services
    50% Chat Support Services

    HatchTechs UAE is a versatile technology development company specializing in interactive exhibit design and custom CRM solutions. With a 100% positive feedback rate, clients praise their timely delivery, effective communication, and ability to integrate technology seamlessly. Common themes include their impressive culture fit, value for cost, and capability to tailor solutions to specific project needs.

    See all 1 projects

    Industry Experience

    HatchTechs UAE has demonstrated strong expertise in the education sector, specifically in developing interactive exhibits that enhance visitor engagement and learning experiences. Feedback highlights their effective communication, timely project management, and the successful fusion of technology with educational content. Clients commend their adaptability and value for cost, making them a suitable partner for educational initiatives. Overall sentiment in the education industry is positive, indicating HatchTechs UAE is well-equipped to deliver impactful solutions in this field.

    Read All Reviews

    Select Industry to see insights

    Education

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have noted HatchTechs UAE provides good value for cost, with one reviewer highlighting their selection due to a 'great culture fit' and 'good value for cost.' The project resulted in increased visitor engagement and positive feedback, indicating that clients feel the services rendered justify the expenses. Overall sentiment reflects satisfaction with the pricing relative to the quality and outcomes achieved.
    Read All Reviews
    View Profile
  • IBT: No. 1 BPO Company in Middle East Logotype

    4.0 1 review
    $50,000+
    Undisclosed
    1,000 - 9,999
    Dubai, United Arab Emirates

    Services provided

    20% Customer Service Outsourcing
    30% Call Center Services
    20% IT Managed Services +5
    10% Back Office Outsourcing
    10% Finance & Accounting Outsourcing (FAO)
    5% Staffing
    3% HR Outsourcing
    2% Recruiting

    Focus Areas

    11% Email Support Services
    34% Phone Support Services
    29% Chat Support Services +1
    26% Order Processing & Taking

    IBT: No. 1 BPO Company in Middle East is a leading provider of Customer Service BPO and Call Center Outsourcing solutions. Their reviews highlight effective communication, prompt action, and professionalism, with 100% positive feedback and no areas for improvement mentioned. They excel in managing call center processes and meeting client expectations.

    See all 1 projects
    0 of 1 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $200,000 – $999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center Services for Eyecare Hospital

    4.0 — IBT: No. 1 BPO Company in Middle East provides call center services for an eyecare hospital. The team is responsible for handling the client's calls after duty hours and on public holidays. Read more
    Read 1 Review

    Industry Experience

    IBT: No. 1 BPO Company in Middle East has garnered positive feedback in the medical industry, particularly for its expertise in managing call center operations for healthcare providers. Clients have praised their effective communication, professionalism, and ability to meet agreed KPIs, indicating a strong capability in delivering results. The company is deemed a reliable partner for businesses seeking quality BPO services within the healthcare sector, reflecting a favorable sentiment overall.

    Read All Reviews

    Select Industry to see insights

    Medical

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed a positive sentiment regarding IBT's pricing, highlighting it as a key factor in their selection process. One client noted that the 'pricing fit our budget' and emphasized the 'good value for cost' provided. Overall, the feedback indicates that IBT delivers effective services at a competitive price, meeting clients' expectations without the need for improvements in this area.
    Read All Reviews
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  • Budget Uniform Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Abu Dhabi, United Arab Emirates

    Services provided

    50% Customer Service Outsourcing
    50% Contract Manufacturing

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Budget Uniform, a Contract Manufacturing and Customer Service Outsourcing company, provide Contract Manufacturing and Customer Service Outsourcing. They were established in 2020.

    Read more
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  • Masdar Logotype

    Not yet reviewed

    $5,000+
    $200 - $300 / hr
    250 - 999
    Abu Dhabi, United Arab Emirates

    Services provided

    10% Customer Service Outsourcing
    25% Commercial Development
    20% Engineering +5
    10% Business Consulting
    10% Commercial Brokerage Services
    10% Insurance Services & Brokers
    10% Sales Outsourcing
    5% Contract Manufacturing

    Focus Areas

    25% Email Support Services
    30% Phone Support Services
    25% Order Processing & Taking +1
    20% Chat Support Services

    Midsize Commercial Development company Masdar, is in Abu Dhabi, United Arab Emirates. Their services include Commercial Development and Engineering.

    Read more
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  • Voxtron Middle East LLC Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    50 - 249
    Dubai, United Arab Emirates

    Services provided

    10% Customer Service Outsourcing
    20% CRM Consulting and SI
    20% Custom Software Development +4
    20% ERP Consulting and SI
    10% AI Development
    10% Back Office Outsourcing
    10% Call Center Services

    Focus Areas

    25% Email Support Services
    50% Order Processing & Taking
    25% Chat Support Services

    Software development firm Voxtron Middle East LLC was launched in 1994. The firm specializes in Custom Software Development and CRM consulting and SI.

    Read more
    View Profile
  • Dubai Data Entry Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    10 - 49
    Dubai, United Arab Emirates

    Services provided

    10% Customer Service Outsourcing
    20% Back Office Outsourcing
    10% Business Consulting +6
    10% Call Center Services
    10% Content Writing Services
    10% Document Digitization & Management
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing
    10% Staffing

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Dubai Data Entry is a Back Office Outsourcing company. Located in Dubai, United Arab Emirates, their small team offers Back Office Outsourcing and Business Consulting. The agency was launched in

    Read more
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  • City Services Consultancy Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Dubai, United Arab Emirates

    Services provided

    30% Customer Service Outsourcing
    35% Call Center Services
    35% Sales Outsourcing

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Telephone answering service City Services Consultancy provides Call Center Services and Sales Outsourcing. They were founded in 2006.

    Read more
    View Profile
  • Insights Middle East Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Dubai, United Arab Emirates

    Services provided

    30% Customer Service Outsourcing
    70% Call Center Services

    Focus Areas

    20% Email Support Services
    40% Phone Support Services
    20% Chat Support Services +1
    20% Order Processing & Taking

    Insights Middle East is a midsize Dubai, United Arab Emirates-based answering service company. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Valuecent Consultancy Private Limited Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    رأس الخيمة, United Arab Emirates

    Services provided

    20% Customer Service Outsourcing
    50% Finance & Accounting Outsourcing (FAO)
    25% Accounting +1
    5% Tax Law

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Finance & Accounting Outsourcing (FAO) company Valuecent Consultancy Private Limited was launched in 2012. The team focuses on Finance & Accounting Outsourcing (FAO) and Accounting.

    Read more

    رأس الخيمة, United Arab Emirates

    Flexi Desk, RAKEZ Business
    رأس الخيمة, United Arab Emirates POBox327520

    6 - 9

    See All Locations (4)
    View Profile
  • Moldech Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    دبي, United Arab Emirates

    Services provided

    25% Customer Service Outsourcing
    50% Sales Outsourcing
    25% Back Office Outsourcing

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    In Dover, Delaware and Lahore, Pakistan, Moldech is a Sales Outsourcing company. Their services include Sales Outsourcing and Back Office Outsourcing.

    Read more

    دبي, United Arab Emirates

    Office 207, Saheel Tower 1, Al Nahda 1, Dubai, UAE
    دبي, United Arab Emirates

    2 - 5

    See All Locations (3)
    View Profile

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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 LiveAdmins
2 Tafaseel BPO
3 HatchTechs UAE
4 IBT: No. 1 BPO Company in Middle East

List of the Top 4 United Arab Emirates Email Support Outsourcing Companies

  1. LiveAdmins Logotype

    LiveAdmins

    Undisclosed
    Undisclosed
    250 - 999
    Dubai, United Arab Emirates

    Ability to deliver

    27.4/40.0
    16.6/20 Reviews
    5.1/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    25% Email Support Services
    80% Other
    View Profile Visit Website
  2. Tafaseel BPO Logotype

    Tafaseel BPO

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Ajman, United Arab Emirates

    Ability to deliver

    20.3/40.0
    13/20 Reviews
    2.1/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    25% Email Support Services
    85% Other
    View Profile Visit Website
  3. HatchTechs UAE Logotype

    HatchTechs UAE

    $1,000+
    $25 - $49 / hr
    10 - 49
    Dubai, United Arab Emirates

    Ability to deliver

    20.2/40.0
    16.2/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    50% Email Support Services
    90% Other
    View Profile Visit Website
  4. IBT: No. 1 BPO Company in Middle East Logotype

    IBT: No. 1 BPO Company in Middle East

    $50,000+
    Undisclosed
    1,000 - 9,999
    Dubai, United Arab Emirates

    Ability to deliver

    17.8/40.0
    13.2/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    11% Email Support Services
    80% Other
    View Profile Visit Website
  5. Budget Uniform Logotype

    Budget Uniform

    Undisclosed
    Undisclosed
    50 - 249
    Abu Dhabi, United Arab Emirates

    Ability to deliver

    6.2/40.0
    0/20 Reviews
    1.3/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    25% Email Support Services
    50% Other
    View Profile Visit Website
  6. Masdar Logotype

    Masdar

    $5,000+
    $200 - $300 / hr
    250 - 999
    Abu Dhabi, United Arab Emirates

    Ability to deliver

    8.8/40.0
    0/20 Reviews
    0/10 Clients & Experience
    8.8/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    25% Email Support Services
    90% Other
    View Profile Visit Website
  7. Voxtron Middle East LLC Logotype

    Voxtron Middle East LLC

    $5,000+
    $25 - $49 / hr
    50 - 249
    Dubai, United Arab Emirates

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    25% Email Support Services
    90% Other
    View Profile Visit Website
  8. Dubai Data Entry Logotype

    Dubai Data Entry

    Undisclosed
    < $25 / hr
    10 - 49
    Dubai, United Arab Emirates

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    25% Email Support Services
    90% Other
    View Profile Visit Website
  9. City Services Consultancy Logotype

    City Services Consultancy

    Undisclosed
    Undisclosed
    50 - 249
    Dubai, United Arab Emirates

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    25% Email Support Services
    70% Other
    View Profile Visit Website
  10. Insights Middle East Logotype

    Insights Middle East

    Undisclosed
    Undisclosed
    50 - 249
    Dubai, United Arab Emirates

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    20% Email Support Services
    70% Other
    View Profile Visit Website
  11. Riseup Labs Logotype

    Riseup Labs

    $5,000+
    < $25 / hr
    250 - 999
    Dubai, United Arab Emirates

    Ability to deliver

    35/40.0
    17/20 Reviews
    10/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    25% Email Support Services
    90% Other
    View Profile Visit Website
  12. Valuecent Consultancy Private Limited Logotype

    Valuecent Consultancy Private Limited

    Undisclosed
    Undisclosed
    250 - 999
    رأس الخيمة, United Arab Emirates

    Ability to deliver

    6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    6/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    25% Email Support Services
    80% Other
    View Profile Visit Website
  13. Moldech Logotype

    Moldech

    $1,000+
    < $25 / hr
    10 - 49
    دبي, United Arab Emirates

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    25% Email Support Services
    75% Other
    View Profile Visit Website

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