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Top Inbound Call Center Services in Dubai

Ratings Updated: April 4, 2026

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7 Leaders 15 Contenders

33 Companies

Country: United Arab Emirates

City: Dubai

List of the Top Dubai Inbound Call Centers Services

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Riseup Labs

4.9 43 reviews

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Verified

$5,000+

< $25 / hr

250 - 999

Dubai, United Arab Emirates

Services provided

10% AI Agents

10% AI Development

10% Custom Software Development +7 services

10% Customer Service Outsourcing

10% Generative AI

10% IT Managed Services

10% IT Staff Augmentation

10% Mobile App Development

10% UX/UI Design

10% Web Development

Riseup Labs is a versatile software development company offering services in mobile app development, web design, and IoT solutions. Their reviews reveal high client satisfaction, with 100% of feedback highlighting their efficiency, adaptability, and strong project management. Many clients, around 80%, appreciate their responsiveness and ability to handle changes. Some improvement in cost and time estimation is suggested by a small percentage of clients.

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Reviews mention Innovative
Clients consistently praised Riseup Labs for their innovative approach and creativity in project execution. One client highlighted their 'agile and creative approach' during the conceptualization phase, emphasizing the team's ability to brainstorm effectively for a mobile-first audience. Additionally, the team was noted for their flexibility and collaboration, which facilitated seamless integration into the client's workflow. Overall, the sentiment regarding their innovation is highly positive, with no significant areas for improvement identified.

Mobile App Dev for Educational Platform

5.0 Jul 24, 2022

The team was innovative and easy to work with. Their flexibility stood out, which helped them implant as part of our team.
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Dev & Design Outsourcing for Commercial Real Estate

5.0 May 30, 2021

Rather than just sending them specifications, they actually come with suggestions, so it’s a very dynamic and fruitful cooperation. They try to not only deliver something to us but also develop themselves, learn new technologies, and come up with new ideas.
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1 of 3 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, Riseup Labs has received positive feedback for their adaptability and effective project management. Clients from diverse sectors, including ATEC Australia and Pizza Hotline, praised their timely deliveries and willingness to iterate based on client feedback. Notably, ATEC highlighted the significant increase in IoT connections due to Riseup's backend development. While some clients suggested improvements in cost and time estimation, overall sentiment remains favorable, with strong recommendations for their services.
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Industry Experience

Riseup Labs has demonstrated expertise across several industries, including energy & natural resources, hospitality & leisure, financial services, education, gaming, and telecommunications. Feedback highlights their strengths in mobile app and web development, project management, and adaptability. Clients report effective communication, timely delivery, and a strong willingness to incorporate feedback. Overall, sentiment varies by industry but is predominantly positive, suggesting suitability for projects requiring robust technical solutions, responsive collaboration, and innovative design across diverse sectors.
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Financial services IT Services Education Gaming Telecommunications Arts, entertainment & music Advertising & marketing Software Hospitality & leisure Energy & natural resources Gambling

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Dubai, United Arab Emirates

9095, The Bridge, Level 2, Dubai Sports City. Dubai, 39226, UAE
Dubai, United Arab Emirates 39226
6 - 9

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Division50

5.0 28 reviews
Verified

$1,000+

Undisclosed

50 - 249

Dubai, United Arab Emirates

Services provided

25% Demand Generation Marketing

25% Event Marketing

20% Call Center Services +2 services

15% Performance Marketing

15% Sales Outsourcing

Division50 is a comprehensive marketing and sales solutions company, specializing in digital advertising, sales department creation, and event outreach. Across the reviews, clients consistently praise Division50 for their strategic alignment, pricing, and impressive results, with 100% of the reviews noting successful outcomes such as increased lead generation and sales pipeline growth. Their attention to brand voice and seamless integration of marketing and sales efforts are frequently highlighted as unique strengths.

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5 of 5 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 5 times in the past 6 months
Recent client feedback on Division50 highlights their effective project management and strategic execution. Notable outcomes include a 60% increase in website conversions for ASTUDIO, and Taurus Wealth securing $800k in enterprise accounts within six months. Clients praised Division50's ability to integrate inbound and outbound efforts seamlessly, ensuring high-quality lead flow. However, suggestions for improvement included the desire for more real-time creative testing dashboards and local-language support for SDRs. Overall, sentiment remains highly positive, emphasizing reliability and transparency.
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Industry Experience

Division50 has demonstrated expertise across multiple industries, notably Financial Services, IT Services, Software, Advertising & Marketing, and Telecommunications. Clients praised their ability to integrate sales and marketing strategies, resulting in improved lead generation and conversion rates. Overall sentiment is highly positive, with notable strengths in project management, responsiveness, and the capacity to drive measurable business outcomes. This provider is particularly well-suited for organizations seeking to enhance their sales processes and marketing effectiveness.
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Consulting IT Services Information technology Telecommunications Software Financial services Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (11)

What Clients Have Said
Overall, clients consistently reported that Division50 offers excellent value for money, with many highlighting that their pricing aligns well with project budgets. For instance, one CEO noted that Division50's 'pricing fit our budget' and provided 'good value for cost.' Multiple clients emphasized the effectiveness of their services, leading to significant outcomes such as increased lead generation and revenue growth, further validating their cost-effectiveness.
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Review Rating from Clients

4.9/5.0

Quality

4.8

Schedule

4.9

Cost

4.9

Willing to Refer

4.9

Reviewers in Dubai highlight Division50's proficiency in multi-channel marketing, including social media ads, lead nurturing, and sales pipeline development. They excel in project management, timely delivery, and maintaining clear communication, with a strong emphasis on ROI and brand voice alignment across diverse projects.
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Abacus Cambridge Partners

4.9 4 reviews

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Services provided

40% ERP Consulting and SI

15% BI & Big Data Consulting & SI

15% Custom Software Development +3 services

10% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Abacus Cambridge Partners is a versatile company specializing in API management, integration services, and business process outsourcing. The reviews indicate a high level of satisfaction with their technical proficiency, timely delivery, and flexibility, with nearly all feedback being positive. Clients consistently commend their quick adaptability and professional project management, making them a recommended partner for complex technical and integration projects.

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Reviews mention High-quality work
Abacus Cambridge Partners has consistently received high praise for delivering high-quality work across various projects. Clients have highlighted their professional integrity, technical competence, and ability to meet deadlines without incurring additional costs. One client noted a significant reduction in time to market from three months to one day due to their effective API management implementation. Another client emphasized their responsiveness and adaptability, stating that the quality of agents provided was impressive, showcasing their commitment to excellence.

API Migration for Telecommunications Firm

5.0 Apr 1, 2021

They delivered on time with the right quality at no additional costs. We scoped everything correctly. Their project manager kept their commitments. Their engineers are very competent. There’s no technical challenge that we gave them that they weren’t able to resolve. They’re very skilled.
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Apigee API & CIM Management for Holding Company

5.0 Mar 31, 2021

Based on the capabilities and expertise of the team, they’re our first choice of reliable Google partners. Their quality of work is on point. They engage fully, taking project management and follow-up seriously. They’re flexible and willing to deliver quickly whenever we request it.
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Call Center Voice Services for Financial Services Co.

4.5 Sep 17, 2020

In general, we’ve been impressed with the quality of the agents Abacus suggested. Most of them are educated, forward-thinking people, which is exactly what we’re going for. As a startup, we’re trying to develop our systems as quickly as possible, so we’re constantly throwing new things at them. And, they’ve been quick to adapt — that’s probably their strong suit.
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United Arab Emirates (2) Kenya (1) United States (1)

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Dubai, United Arab Emirates

Office No. 615 & 616, Liberty House, Dubai International Financial Centre, Sheikh Zayed Road,
Dubai, United Arab Emirates
50 - 75

+ 97144581644

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Review Rating from Clients

5.0/5.0

Quality

4.8

Schedule

5.0

Cost

4.5

Willing to Refer

5.0

Dubai-based clients praise Abacus Cambridge Partners for their expertise in API management, including Apigee implementation and identity solutions. They deliver complex projects on time, demonstrating flexibility, technical proficiency, and strong project management, making them a trusted partner for government and corporate clients.
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LiveAdmins

5.0 1 review

Undisclosed

Undisclosed

250 - 999

Dubai, United Arab Emirates

Services provided

25% AI Development

25% Call Center Services

20% Customer Service Outsourcing +2 services

15% AI Consulting

15% Generative AI

LiveAdmins is a customer engagement company providing real-time chat services, tailored to businesses needing human interactions over AI-based solutions. The feedback highlights their reliable project management and responsiveness. Notably, 100% of the reviewers appreciate their human-centered approach, with no areas identified for improvement.

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Industry Experience

The provider has received positive feedback from the construction industry, specifically for their work with solar energy solutions. Clients appreciate the personalized, human-centric chat service that effectively engages both residential and commercial customers. Their strengths include timely project delivery, excellent communication, and responsiveness. The overall sentiment indicates strong expertise in the construction sector, making them a suitable choice for businesses seeking customer support solutions focused on human interaction.
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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received.
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Dubai, United Arab Emirates

G-14, Dubai Gate 1, Cluster Q
Dubai, United Arab Emirates
10 - 15

+971 4 423 2624

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Tafaseel BPO

4.0 1 review

$10,000+

< $25 / hr

1,000 - 9,999

Dubai, United Arab Emirates

Services provided

25% Call Center Services

20% Sales Outsourcing

15% Customer Service Outsourcing +3 services

15% HR Outsourcing

15% Recruiting

10% Staffing

Tafaseel BPO is a call center service provider offering bilingual agents and live chat support. The reviews consistently highlight their cultural understanding and smooth project management, with 100% positive feedback emphasizing their tailored and innovative solutions. The company is praised for its ambitious and youthful approach, meeting high expectations and building strong client relationships.

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Industry Experience

Tafaseel BPO has demonstrated strong expertise in the education sector, particularly with a federal government client in the UAE, providing effective call center solutions and exceptional customer service. Feedback highlights their capability to improve service quality through bilingual support, quality monitoring, and personalized engagement. Overall, sentiments from this industry reflect satisfaction with their project management, innovative approach, and understanding of local culture, suggesting they are a suitable partner for organizations seeking reliable outsourcing solutions in education and potentially other sectors.
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Education

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Tafaseel BPO's cost and value for money, noting that their services meet high expectations. One client highlighted a $400,000 annual investment, stating it was a wise choice given the significant improvement in service quality since outsourcing. They appreciated Tafaseel's competitive pricing against larger firms and emphasized that the company provided a personalized experience, effectively addressing their specific needs without compromising on quality.
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Dubai, United Arab Emirates

1613, Burj Gate , Downtown Dubai
Dubai, United Arab Emirates
50 - 75

+971527276543

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Sybrid Private Limited

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Dubai, United Arab Emirates

Services provided

15% Call Center Services

15% IT Managed Services

10% Branding +13 services

5% AI Agents

5% AI Development

5% API Development

5% Business Consulting

5% Cybersecurity

5% Digital Asset Management

5% Ecommerce Marketing

5% Pay Per Click

5% Social Media Marketing

5% UX/UI Design

5% Web Development

3% Content Marketing

2% Search Engine Optimization

Sybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.

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Industry Experience

Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.
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eCommerce

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.
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Dubai, United Arab Emirates

The Bridge Building, The Bridge Sports City, Dubai, UAE
Dubai, United Arab Emirates
10 - 15

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IBT: No. 1 BPO Company in Middle East

4.0 1 review

$50,000+

Undisclosed

1,000 - 9,999

Dubai, United Arab Emirates

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +5 services

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

5% Staffing

3% HR Outsourcing

2% Recruiting

IBT: No. 1 BPO Company in Middle East is a business process outsourcing firm specializing in call center services. They have been praised for effective communication, professional project management, and achieving KPIs. With approximately 70% positive feedback highlighting their reachability and value for cost, clients report no areas needing improvement.

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Industry Experience

IBT: No. 1 BPO Company in Middle East has garnered positive feedback in the medical industry, particularly for its expertise in managing call center operations for healthcare providers. Clients have praised their effective communication, professionalism, and ability to meet agreed KPIs, indicating a strong capability in delivering results. The company is deemed a reliable partner for businesses seeking quality BPO services within the healthcare sector, reflecting a favorable sentiment overall.
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Medical

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed a positive sentiment regarding IBT's pricing, highlighting it as a key factor in their selection process. One client noted that the 'pricing fit our budget' and emphasized the 'good value for cost' provided. Overall, the feedback indicates that IBT delivers effective services at a competitive price, meeting clients' expectations without the need for improvements in this area.
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Review Rating from Clients

4.0/5.0

Quality

4.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

In Dubai, IBT is recognized for providing valuable BPO services to medical companies, managing call center operations with professionalism and promptness. Their team ensures KPI achievement and excellent communication, making them a trusted partner for healthcare client needs.
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Raya CX

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Dubai, United Arab Emirates

Services provided

30% Back Office Outsourcing

20% Call Center Services

20% HR Outsourcing +4 services

10% Customer Service Outsourcing

10% Sales Outsourcing

5% Email Marketing

5% Social Media Marketing

Raya CX is a Back Office Outsourcing company located in Cairo, Egypt and Dubai, United Arab Emirates. Their services include Back Office Outsourcing and Call Center Services.
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More responsive than most other service providers

Raya CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Dubai, United Arab Emirates

The One Tower, Sheikh Zayed Road, Barsha Heights, Dubai, UAE
Dubai, United Arab Emirates
201 - 250

+971 452 07 000

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Abacus Outsourcing

Not yet reviewed

$250,000+

< $25 / hr

1,000 - 9,999

Dubai, United Arab Emirates

Services provided

35% Call Center Services

15% Business Consulting

15% Sales Outsourcing +6 services

10% Financial Consulting

5% Custom Software Development

5% Enterprise App Modernization

5% HR Outsourcing

5% IT Staff Augmentation

5% Other IT Consulting and SI

Abacus Outsourcing is a call center company. Based in Lahore, Pakistan and London, England, their team provides Call Center Services and Business Consulting.
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More responsive than most other service providers

Abacus Outsourcing is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Dubai, United Arab Emirates

Sheikh Zayed Road
Dubai, United Arab Emirates 417624
50 - 75

+971 4 446 1890

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Globalex Enviro LLC

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Dubai, United Arab Emirates

Services provided

100% Call Center Services

Globalex Enviro LLC, an answering service, is in Dubai, United Arab Emirates. The team offers Call Center Services.
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Data Direct Group

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

دبي, United Arab Emirates

Services provided

40% Call Center Services

20% Customer Service Outsourcing

20% IT Strategy Consulting +2 services

15% Sales Outsourcing

5% Content Marketing

Data Direct Group is a call center company based in دبي, United Arab Emirates. Their services include Call Center Services and IT strategy consulting.
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Voxtron Middle East LLC

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

20% CRM Consulting and SI

20% Custom Software Development

20% ERP Consulting and SI +4 services

10% AI Development

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing

Software development firm Voxtron Middle East LLC was launched in 1994. The firm specializes in Custom Software Development and CRM consulting and SI.
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TOPAZ FZE

Not yet reviewed

$5,000+

$50 - $99 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

20% Cloud Consulting & SI

20% Unified Communications Consulting & SI

10% CRM Consulting and SI +5 services

10% Call Center Services

10% Custom Software Development

10% Customer Service Outsourcing

10% IT Managed Services

10% Web Design

Founded in 2007, TOPAZ FZE is a midsize unified communications consulting & SI company. Their team offers unified communications consulting & SI and cloud consulting & SI.
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Task Virtual

4.9 54 reviews

$1,000+

< $25 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

20% Back Office Outsourcing

20% Search Engine Optimization

10% Call Center Services +5 services

10% Content Marketing

10% Graphic Design

10% Social Media Marketing

10% Web Design

10% Web Development

Task Virtual is a versatile outsourcing firm providing SEO and virtual assistance services. Clients consistently commend their project management and communication skills, resulting in enhanced web visibility and operational efficiency. Approximately 90% of reviews highlight their adaptability and industry-specific strategies, while 10% suggest minor improvements in technical explanations. Overall, clients express high satisfaction with Task Virtual's tailored and cost-effective solutions.

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1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, Task Virtual has received positive feedback for their effective SEO strategies, which significantly increased organic traffic and improved keyword rankings for clients like PESTUK. Clients praised their excellent project management, timely delivery, and responsiveness to needs. Notably, their tailored approach and transparency in communication stood out, fostering confidence in their methods. While minor suggestions for improved clarity in initial phases were noted, overall sentiment reflects high satisfaction with the results achieved.
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Industry Experience

Task Virtual has demonstrated significant expertise across multiple industries, including Financial Services, Education, Information Technology, Advertising & Marketing, Arts, and Consumer Products. Clients highlighted their strengths in SEO strategy, operational efficiency, proactive communication, and tailored solutions. Overall sentiment is highly positive, with firms noting increased traffic, customer satisfaction, and streamlined operations. Potential clients in these sectors can trust Task Virtual for their specialized knowledge and impactful results.
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Arts, entertainment & music Education Information technology Advertising & marketing Beauty & Cosmetics IT Services Business services Healthcare Legal Financial services Consumer products & services

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United States (7) Canada (3) Australia (1) Germany (1) England (1)

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Pixel Movers

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Dubai, United Arab Emirates

Services provided

20% Branding

20% Customer Service Outsourcing

20% Graphic Design +2 services

20% IT Managed Services

20% Search Engine Optimization

Small branding company Pixel Movers, is headquartered in Lahore, Pakistan and Dubai, United Arab Emirates. The team specializes in Branding and Search Engine Optimization.
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Dubai, United Arab Emirates

Unit 107-127, ALABISAR BUSINESS CENTER, Dubai Investments Park 1
Dubai, United Arab Emirates
2 - 5

+971506138318

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Dubai Data Entry

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Dubai, United Arab Emirates

Services provided

20% Back Office Outsourcing

10% Business Consulting

10% Call Center Services +6 services

10% Content Writing Services

10% Customer Service Outsourcing

10% Document Digitization & Management

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% Staffing

Dubai Data Entry is a Back Office Outsourcing company. Located in Dubai, United Arab Emirates, their small team offers Back Office Outsourcing and Business Consulting. The agency was launched in
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BPO Wizard Pvt Ltd

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Dubai, United Arab Emirates

Services provided

30% Recruitment Process Outsourcing

15% Back Office Outsourcing

15% Recruiting +4 services

15% Staffing

10% Call Center Services

10% Email Marketing

5% Talent Representation

BPO Wizard Pvt Ltd is a Recruitment Process Outsourcing company. They offer Recruitment Process Outsourcing and Back Office Outsourcing and were launched in 2019.
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Dubai, United Arab Emirates

6a Marasi Drive
Dubai, United Arab Emirates 0000
10 - 15

+971 58 124 7816

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Outsoursea

Not yet reviewed

$10,000+

< $25 / hr

2 - 9

Dubai, United Arab Emirates

Services provided

20% Call Center Services

20% Direct Marketing

20% IT Managed Services +2 services

20% Sales Outsourcing

20% Web Development

Launched in 2025, Outsoursea is a small Direct Marketing company. Their services include Direct Marketing and IT managed services.
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City Services Consultancy

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Services provided

35% Call Center Services

35% Sales Outsourcing

30% Customer Service Outsourcing

Telephone answering service City Services Consultancy provides Call Center Services and Sales Outsourcing. They were founded in 2006.
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Integres Contact Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dubai, United Arab Emirates

Services provided

85% Call Center Services

15% Sales Outsourcing

Call center Integres Contact Center is headquartered in Dubai, United Arab Emirates. They provide Call Center Services and Sales Outsourcing and were founded in 2014.
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Oncall Call Center Services

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Dubai, United Arab Emirates

Services provided

100% Call Center Services

Oncall Call Center Services is an answering service. Headquartered in Dubai, United Arab Emirates, their midsize team focuses on Call Center Services. The firm was established in 2020.
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Insights Middle East

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Insights Middle East is a midsize Dubai, United Arab Emirates-based answering service company. Their services include Call Center Services and Customer Service Outsourcing.
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Moldech

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

دبي, United Arab Emirates

Services provided

50% Sales Outsourcing

25% Back Office Outsourcing

25% Customer Service Outsourcing

In Dover, Delaware and Lahore, Pakistan, Moldech is a Sales Outsourcing company. Their services include Sales Outsourcing and Back Office Outsourcing.
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دبي, United Arab Emirates

Office 207, Saheel Tower 1, Al Nahda 1, Dubai, UAE
دبي, United Arab Emirates
2 - 5

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Baden BPO & Software LLC

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Dubai, United Arab Emirates

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Content Marketing +2 services

20% Logo

20% Web Design

Midsize Content Marketing company Baden BPO & Software LLC, is located in Dubai, United Arab Emirates. The team provides Content Marketing and Web Design.
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Austria Business Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dubai, United Arab Emirates

Services provided

30% Back Office Outsourcing

30% Call Center Services

30% IT Managed Services +1 service

10% Translation

Headquartered in Dubai, United Arab Emirates, Austria Business Center is a small IT managed services company. Their services include IT managed services and Call Center Services.
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AD Ventura

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

دبي, United Arab Emirates

Services provided

40% Email Marketing

30% Call Center Services

30% Web Development

Email Marketing company AD Ventura was founded in 2014. The agency provides Email Marketing and Web Development, and is small.
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Calltronics

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% IT Managed Services +2 services

20% IT Staff Augmentation

20% Sales Outsourcing

Calltronics, an IT managed services company, is based in Dubai, United Arab Emirates. They provide IT managed services and IT staff augmentation.
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The TeleServices Company

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Services provided

20% Application Management & Support

20% Call Center Services

20% Corporate Training & Coaching +2 services

20% Search Engine Optimization

20% Web Design

The TeleServices Company is a midsize SEO services firm. They offer Search Engine Optimization and Web Design and were established in 2000.
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Virtuzone

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Services provided

20% Accounting

20% Banking Law

20% Call Center Services +2 services

20% Corporate Law

20% Tax Law

Call center Virtuzone is in Dubai, United Arab Emirates. Their services include Call Center Services and Accounting.
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My PA

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Content Writing Services +2 services

20% Event Management

20% Transcription

My PA, an answering service, specializes in Call Center Services and Back Office Outsourcing. The firm is in Dubai, United Arab Emirates.
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Contactopia

5.0 4 reviews

Undisclosed

Undisclosed

10 - 49

Sharjah, United Arab Emirates

Services provided

90% Call Center Services

5% Email Marketing

5% Social Media Marketing

Contactopia is a lead generation and customer support company specializing in call outreach and communication solutions. The reviews highlight their effective project management, quality work, and exceptional communication, resulting in a 100% positive feedback rate. Clients appreciate their affordability, timely updates, and the ability to exceed expectations, with multiple reviewers noting fast and accurate service delivery.

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Reviews mention Communicative
The feedback regarding Contactopia's communication is overwhelmingly positive. Clients highlighted the company's commitment to regular updates, with one reviewer noting weekly reports on lead generation progress. The communication style was described as efficient, with the use of tools like Skype and VOIP facilitating effective interactions. A client specifically praised the communication system as a key strength of Contactopia, indicating that it played a vital role in achieving project goals and exceeding expectations.

Call Center Services for IT Solutions Company

5.0 Jul 8, 2021

We were weekly delivered a list with person phone numbers and they were call through skype/VOIP to the targeted person and generate leads from cold call. And they were provide us weekly updates to every Friday. The Fast job done with accurate expectation. And communication system is the key of this company.
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Industry Experience

Contactopia has received positive feedback across various industries including IT Services, Telecommunications, and Business Services. In IT Services, they excelled in lead generation, significantly exceeding client expectations. The Telecommunications sector praised their effective data management and client acquisition strategies. In Business Services, their affordable and feature-rich solutions were well-received. Overall, the sentiment is highly favorable, indicating Contactopia's expertise in driving client success and satisfaction across these diverse sectors.
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IT Services Telecommunications Business services

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients have praised Contactopia for their affordable pricing and high-quality services, often highlighting the exceptional value for money. One client noted that they chose Contactopia for their 'affordable price and quality work,' leading to successful client engagements. Another emphasized that Contactopia provided 'one of the most affordable options' with extensive features. Overall, the sentiment regarding cost and value is overwhelmingly positive, with clients expressing satisfaction and appreciation for the return on investment.
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Bangladesh (1) Kazakhstan (1) Wales (1)

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CCT Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

CCT Services, a telephone answering service, is based in Dubai, United Arab Emirates. Established in 2008, the team provides Call Center Services and Back Office Outsourcing.
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IPIX BPO

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

25% Back Office Outsourcing

25% HR Outsourcing

25% Transcription +2 services

15% Call Center Services

10% Customer Service Outsourcing

IPIX BPO is a Back Office Outsourcing company in Thenhipalam, India and Kochi, India. Their services include Back Office Outsourcing and Transcription.
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Dubai, United Arab Emirates

Level 15, Lake Central - At The Bay Business Bay, Al Abraj Street P. O. Box : 55535,
Dubai, United Arab Emirates

971.4.276.2233

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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Riseup Labs

2 Division50

3 Abacus Cambridge Partners

4 LiveAdmins

5 Tafaseel BPO

6 Sybrid Private Limited

7 IBT: No. 1 BPO Company in Middle East

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 7 Dubai Inbound Call Centers Services

Riseup Labs

$5,000+

< $25 / hr

250 - 999

Dubai, United Arab Emirates

Ability to deliver

35/40.0

17/20 Reviews

10/10 Clients & Experience

8.1/10 Market Presence

Service focus

20% Inbound Voice Services

80% Other

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Division50

$1,000+

Undisclosed

50 - 249

Dubai, United Arab Emirates

Ability to deliver

32.4/40.0

17.8/20 Reviews

10/10 Clients & Experience

4.6/10 Market Presence

Service focus

60% Inbound Voice Services

40% Other

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Abacus Cambridge Partners

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Ability to deliver

32/40.0

15.8/20 Reviews

8.2/10 Clients & Experience

8/10 Market Presence

Service focus

50% Inbound Voice Services

50% Other

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LiveAdmins

Undisclosed

Undisclosed

250 - 999

Dubai, United Arab Emirates

Ability to deliver

27.4/40.0

16.6/20 Reviews

5.1/10 Clients & Experience

5.7/10 Market Presence

Service focus

115% Inbound Voice Services

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Tafaseel BPO

$10,000+

< $25 / hr

1,000 - 9,999

Dubai, United Arab Emirates

Ability to deliver

20.3/40.0

13/20 Reviews

2.1/10 Clients & Experience

5.2/10 Market Presence

Service focus

105% Inbound Voice Services

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Sybrid Private Limited

Undisclosed

Undisclosed

1,000 - 9,999

Dubai, United Arab Emirates

Ability to deliver

20.7/40.0

14.8/20 Reviews

0/10 Clients & Experience

5.9/10 Market Presence

Service focus

45% Inbound Voice Services

55% Other

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IBT: No. 1 BPO Company in Middle East

$50,000+

Undisclosed

1,000 - 9,999

Dubai, United Arab Emirates

Ability to deliver

17.8/40.0

13.2/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

130% Inbound Voice Services

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Raya CX

$10,000+

< $25 / hr

1,000 - 9,999

Dubai, United Arab Emirates

Ability to deliver

8.4/40.0

0/20 Reviews

1.9/10 Clients & Experience

6.5/10 Market Presence

Service focus

80% Inbound Voice Services

20% Other

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Abacus Outsourcing

$250,000+

< $25 / hr

1,000 - 9,999

Dubai, United Arab Emirates

Ability to deliver

7.6/40.0

0/20 Reviews

0/10 Clients & Experience

7.6/10 Market Presence

Service focus

105% Inbound Voice Services

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Globalex Enviro LLC

$1,000+

$50 - $99 / hr

10 - 49

Dubai, United Arab Emirates

Ability to deliver

5.2/40.0

0/20 Reviews

0.6/10 Clients & Experience

4.6/10 Market Presence

Service focus

300% Inbound Voice Services

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Data Direct Group

Undisclosed

Undisclosed

1,000 - 9,999

دبي, United Arab Emirates

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

160% Inbound Voice Services

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Voxtron Middle East LLC

$5,000+

$25 - $49 / hr

50 - 249

Dubai, United Arab Emirates

Ability to deliver

5.3/40.0

0/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

50% Inbound Voice Services

50% Other

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TOPAZ FZE

$5,000+

$50 - $99 / hr

50 - 249

Dubai, United Arab Emirates

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

50% Inbound Voice Services

50% Other

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Task Virtual

$1,000+

< $25 / hr

50 - 249

Dubai, United Arab Emirates

Ability to deliver

27.2/40.0

16.6/20 Reviews

2.2/10 Clients & Experience

8.3/10 Market Presence

Service focus

30% Inbound Voice Services

70% Other

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Pixel Movers

$1,000+

$25 - $49 / hr

10 - 49

Dubai, United Arab Emirates

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

40% Inbound Voice Services

60% Other

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Dubai Data Entry

Undisclosed

< $25 / hr

10 - 49

Dubai, United Arab Emirates

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

50% Inbound Voice Services

50% Other

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BPO Wizard Pvt Ltd

$1,000+

Undisclosed

50 - 249

Dubai, United Arab Emirates

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

30% Inbound Voice Services

70% Other

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Outsoursea

$10,000+

< $25 / hr

2 - 9

Dubai, United Arab Emirates

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

60% Inbound Voice Services

40% Other

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City Services Consultancy

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

165% Inbound Voice Services

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Integres Contact Center

Undisclosed

Undisclosed

10 - 49

Dubai, United Arab Emirates

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

255% Inbound Voice Services

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Oncall Call Center Services

Undisclosed

Undisclosed

250 - 999

Dubai, United Arab Emirates

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

300% Inbound Voice Services

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Insights Middle East

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

270% Inbound Voice Services

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Top Inbound Call Center Services in Dubai

List of the Top Dubai Inbound Call Centers Services

Reviews mention Innovative

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Reviewed 3 times in the past 6 months

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Average Project Cost Breakdown

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Reviews mention High-quality work

API Migration for Telecommunications Firm

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Raya CX is very responsive

Abacus Outsourcing is very responsive

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Reviews mention Communicative

Call Center Services for IT Solutions Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

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List of the Top 7 Dubai Inbound Call Centers Services