Top Content Moderation Agencies in the United States
From Silicon Valley marketplaces to New York media giants and Los Angeles streaming platforms, U.S. companies handle massive volumes of user-generated content daily. The right content moderation services help you protect users, comply with U.S. regulations, and maintain brand safety across social, forums, chats, and marketplaces.
Clutch makes it easier to find trusted partners by verifying client reviews, surfacing detailed case studies, and ranking firms by expertise, budget, and industry fit. Use filters to compare U.S.-based providers by team size, 24/7 coverage, language support, and tooling integrations. Whether you need online content moderation for a fast-scaling app in Austin or hybrid AI + human workflows for a gaming studio in Seattle, start here and refine by what matters most to your team. Explore these additional directories:
• Top Content Moderation Agencies
• Content Moderation Agencies in Los Angeles
• Content Moderation Agencies in New York
78 Companies
List of the Top United States Content Moderation Companies
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ROI CX Solutions
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$50,000+Undisclosed1,000 - 9,999American Fork, UTServices provided
10% Content Moderation Services20% Back Office Outsourcing20% Call Center Services +4 services20% Customer Service Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Data Annotation Services5% HR OutsourcingSee all 4 projectsROI CX Solutions is a customer support and call center management company known for delivering efficient, flexible, and compassionate services. They have consistently improved operational metrics, such as reducing first response time by 25% and enhancing customer satisfaction scores. Reviews highlight their strong project management and responsiveness, with 100% of feedback emphasizing their adaptability and collaboration with clients.
Reviews mention Communicative
Clients have consistently praised ROI CX Solutions for their strong communication skills and responsiveness. One client noted, 'They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively.' Additionally, the flexibility in communication methods, including virtual meetings and messaging apps, has been highlighted. However, some feedback suggested a desire for more proactive engagement in anticipating needs, indicating room for improvement in their initial check-ins and training initiatives.-
Call Center Services for Software Dev Company
4.5 Feb 25, 2026ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges. We communicate through virtual meetings, emails, and messaging apps.
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Call Center Services for Software Dev Company
4.5 Feb 25, 2026ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly.
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2 of 4 reviews are 5 stars$50,000 – $199,999 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
In the past six months, clients have praised ROI CX Solutions for their effective customer support management and flexibility in adapting to unique needs. Notable improvements include a 25% reduction in response time and a rise in customer satisfaction scores. Clients specifically highlighted the team's professionalism and responsiveness, particularly under new leadership. While some suggested a need for more proactive training initiatives, overall sentiment remains highly positive, reflecting ROI CX Solutions' commitment to delivering value and enhancing operational efficiency.Was this helpful?
Industry Experience
ROI CX Solutions has demonstrated expertise across several industries, including retail, medical, hospitality & leisure, and consumer products & services. Clients praised their responsiveness, professionalism, and ability to enhance operational efficiency. In retail, they excelled in issue resolution and communication. In medical, they improved patient experience and call handling metrics. In hospitality, they showcased flexibility and cost management, while in consumer products, they significantly reduced response times and elevated customer satisfaction. Overall, their strengths align well with organizations seeking effective support solutions in these sectors.
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Consumer products & services Medical Hospitality & leisure RetailWas this helpful?
More responsive than most other service providers
Get in TouchROI CX Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+Undisclosed250 - 999Brooklyn, NY
Services provided
10% Content Moderation Services55% Customer Service Outsourcing15% Data Annotation Services +2 services10% Back Office Outsourcing10% Call Center ServicesSee all 68 projectsTop Customer Service is a content moderation company excelling in providing User Content Moderation Services. They offer comprehensive content writing solutions tailored to enhance online brand development. With 100% of reviews highlighting their ability to align content with brand voice and improve SEO performance, they are praised for their structured and professional approach. Notably, 80% of reviewers commend their consistent communication and on-time delivery.
27 of 27 reviews are 5 stars1 new review for Content Moderation Services services$50,000 – $199,999 avg. project costRead 27 Recent ReviewsReviewed 27 times in the past 6 months
In the last six months, Top Customer Service has received overwhelmingly positive feedback from clients across various industries. Clients praised their professionalism, responsiveness, and ability to handle inquiries efficiently, leading to improved communication and customer satisfaction. For instance, one client noted a 50% reduction in response times, while another highlighted the team's understanding of brand voice. Minor suggestions for improvement included more proactive communication and strategic insights, but overall, clients expressed high satisfaction with the quality of service provided.Was this helpful?
1 of 1 Content Moderation Services reviews are 5 stars1 new review for Content Moderation Services in past 6 months$200,000 – $999,999 avg. project costRead 1 ReviewContent Moderation Services PROJECT HIGHLIGHT
Content Writing Services for Digital Marketing Agency
5.0 — Top Customer Service provided content writing services for a digital marketing agency. The team created website copy, service descriptions, blog content, and marketing-focused articles. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
10% Content Moderation Services20% Back Office Outsourcing15% Customer Service Outsourcing +5 services15% Data Annotation Services15% Document Digitization & Management10% Call Center Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, data management, and customer service. They have consistently received positive feedback, with approximately 100% of reviewers praising their punctuality, professionalism, and adaptability. Clients highlight their proactive communication, reliability, and ability to swiftly scale operations, making TECHSPEED INC a highly recommended partner for complex data projects.
Reviews mention Efficient
Clients consistently praise TechSpeed LLC for their efficiency in project execution. One client noted their ability to manage complex data entry with 'great efficiency and little to no errors,' completing nearly 5,000 records in a tight timeframe. Another highlighted their 'fast, cost-effective results' and 'effective and fast' workflows. Overall, the sentiment reflects a strong admiration for TechSpeed's organizational skills and responsiveness, with no reported areas for improvement.-
Data Entry for Scholarship Fund
5.0 Jul 11, 2019The project is always completed within the time constraints provided and with little to no errors. We have come to rely on Techspeed to complete this project successfully for our organization and that is not an easily said thing. This data entry project being completed nearly perfectly and within our time constraints is vital to the success of our organization. Their team leader is efficient in reviewing the information we provide and presenting clarifying questions to ensure the project will be completed as near to perfect as possible.
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Data Mining to Assess Global Pain Landscape
5.0 Feb 6, 2019TechSpeed delivered a top-notch research report in record time at an extremely competitive cost. Combined with efficient and targeted efforts, their ability to understand our needs truly gave us a critical edge in our deliverables. Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
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Industry Experience
TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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$5,000+< $25 / hr250 - 999Austin, TX
Services provided
10% Content Moderation Services35% Data Annotation Services20% Generative AI +3 services15% AI Agents10% Back Office Outsourcing10% Document Digitization & ManagementSee all 10 projectsTRANSFORM Solutions is a data solutions company that specializes in data collection, mining, and workflow simplification services. Their reviews are overwhelmingly positive, with 100% of clients praising their communication, timely delivery, and value for cost. Clients commend their ability to adapt to feedback and consistently deliver high-quality results, making them a reliable choice for data-driven projects.
Reviews mention Detail-oriented
The feedback highlights TRANSFORM Solutions' strong attention to detail, with clients noting that deliverables were executed precisely as requested and on time. One client emphasized their 'great communication' and willingness to incorporate feedback, which facilitated successful outcomes. Overall, the sentiment regarding their detail-oriented approach is highly positive, with clients expressing confidence in their ability to meet project expectations consistently.-
Marketing List Creation for Software Company
5.0 Mar 24, 2026Items were delivered on time and exactly as requested. What did you find most impressive or unique about this company? Attention to detail and great communication.
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2 of 2 reviews are 5 starsLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for TRANSFORM Solutions highlight exceptional project management and effective communication. Clients from Riverwood Capital and Sylogist Ltd noted accurate data delivery and timely project execution, emphasizing a strong culture fit and responsiveness to feedback. One client remarked on the impressive work quality and attention to detail, while another expressed a long-standing positive relationship, indicating a high likelihood of return for future projects. Overall sentiment reflects high satisfaction with their services.Was this helpful?
Industry Experience
TRANSFORM Solutions has received positive feedback across various industries, including Non-profit, Information Technology, Manufacturing, Financial Services, and others. Clients commend their strong communication, timely delivery, and ability to adapt to project needs. The company excels in data mining and lead generation, significantly improving sales growth and operational efficiency. Overall sentiment is highly favorable, making them a suitable partner for organizations seeking expertise in targeted marketing, workflow simplification, and data management.
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Information technology Manufacturing Other industries Healthcare Software Non-profit Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchTRANSFORM Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
10% Content Moderation Services25% Customer Service Outsourcing20% Call Center Services +4 services15% Back Office Outsourcing10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading company specializing in user-generated content moderation services and community management, offering a range of solutions such as content safety services, UGC moderation, and online moderation services. Across their reviews, 100% of clients praise their ability to enhance efficiency, reduce response times, and deliver exceptional customer support, underscoring their dedication to quality and adaptability.
6 of 7 Content Moderation Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 7 ReviewsContent Moderation Services PROJECT HIGHLIGHT
Social Media Marketing & Moderation for Food & Beverage Co
5.0 — Hugo provides social media marketing services for a food and beverage company. The team is responsible for content moderation, community management, influencer identification, and social media Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Services provided
10% Content Moderation Services50% Customer Service Outsourcing20% Call Center Services +2 services10% Back Office Outsourcing10% Data Annotation ServicesSee all 47 projectsHelpware is a business process outsourcing (BPO) company offering a wide range of services, including customer support, IT services, and back-office operations. The company consistently receives high praise for its project management, adaptability, and dedication to client success. Approximately 90% of reviewers highlight Helpware's proactive communication, ability to exceed expectations, and seamless integration with clients' internal teams, underscoring its reputation as a reliable and valued partner.
Reviews mention Proactive
Helpware consistently receives positive feedback regarding their proactive approach in client engagements. Clients commend their ability to anticipate needs and swiftly address challenges, as evidenced by one client noting their 'enthusiastic and proactive approach to calling out risks.' Another highlighted their 'transparent and proactive' communication style. Overall, the sentiment is overwhelmingly favorable, with clients appreciating Helpware's commitment to improvement and collaboration, reinforcing their role as an integral part of the teams they support.-
Centralization Process & Outsourcing Svcs for Treatment Firm
5.0 Aug 18, 2021Their transparent and proactive approach has been impressive. On top of that, they’re great to talk with.
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Call Center Services for Nonprofit Organization
5.0 Jun 2, 2021I've been most impressed by their enthusiastic and proactive approach to calling out things going well, things going poorly, and risks. The communication has helped us move quickly and prevent issues before they happen.
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Call Center Services for Resume Builder Website
5.0 Apr 29, 2021They were extremely proactive in surfacing opportunities for improvements either in our product or our business practices. We appreciate most just how flexible they were in working with a smaller, but rapidly growing, business.
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Call Center Services for E-Learning Software Company
5.0 Aug 29, 2020Team quickly learned the system, built a solid support ticket plan, and was proactive and super helpful how they answered tickets and made themselves available.
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Image Annotation for Computer Vision Software
5.0 May 29, 2019Their team is extremely responsive to our questions and feedback and provides updates proactively. Their customer service has made the process as easy and smooth as possible for us.
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Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$150 - $199 / hr10 - 49San Francisco, CA
Services provided
10% Content Moderation Services60% Public Relations10% Content Marketing +2 services10% Corporate Law10% Digital StrategySee all 8 projectsReputation Defense Network is a specialized company focusing on online reputation management, including the removal and suppression of negative content. Across the reviews, the company is praised for its effective strategies, seamless workflow, and industry expertise, with a 100% satisfaction rate reported. Clients consistently highlight their urgency, attention to detail, and comprehensive approach to restoring and enhancing online reputations.
Reviews mention Understands their clients' needs
Clients have consistently praised Reputation Defense Network for their deep understanding of client needs and industry challenges. One client noted their 'sense of urgency' and 'overall understanding of the industry,' while another highlighted their 'high level of understanding of the reputation industry' and attention to detail. Overall, the sentiment reflects strong client satisfaction with the company's ability to address specific issues effectively and promptly.-
Negative Content Suppression for Automotive Company
5.0 Mar 3, 2022The ease of access, their sense of urgency, and overall understanding of the industry and the gravity of the situation.
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Defamatory information Removal for Cybersecurity Firm
5.0 Nov 5, 2020After interviewing many other companies I found this company simply made more sense and they have a very high level of understanding of the reputation industry. They know all pros and cons of each strategy, and each step is carefully taken.
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Industry Experience
Reputation Defense Network has demonstrated extensive expertise in various industries, including Automotive, IT Services, Advertising & Marketing, Healthcare, Consumer Products, and Real Estate. Clients reported strengths in effective suppression and removal of negative content, swift action, and seamless communication. Overall sentiment is highly positive, highlighting their strategic approach and commitment to client satisfaction. Potential clients in these sectors can expect a thorough understanding of industry challenges and targeted solutions.
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Automotive IT Services Advertising & marketing Healthcare Consumer Products Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Reputation Defense Network as a provider that delivers strong value for money, despite some feedback about higher costs compared to competitors. One client noted, 'the cost was a bit higher than some of the others, but we really wanted results with guaranteed milestones.' Another remarked on their satisfaction with the outcomes, stating, 'we are quite successful in managing the online attacks,' indicating that clients feel the investment is justified by the results achieved.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr250 - 999Beachwood, OH
Services provided
10% Content Moderation Services25% Customer Service Outsourcing20% AI Development +3 services20% Sales Outsourcing15% Call Center Services10% Back Office OutsourcingSee all 5 projectsSummitNext is a recruitment and staffing agency known for its proficiency in finding niche talent and managing employee services. The company has garnered a high level of satisfaction, with reviews highlighting their timely delivery, quality candidate sourcing, and adaptability to client needs. Approximately 80% of reviewers praised SummitNext for their responsiveness and professionalism. No significant areas for improvement were frequently noted.
Reviews mention Honest
The feedback regarding SummitNext reflects a strong sentiment of honesty, highlighted by a client noting their 'integrity, integration, and innovation' as impressive qualities. The CEO of SEAbizs emphasized that the company's values aligned with theirs, reinforcing a foundation of trust. Furthermore, the client described their project management as 'professional and perfect,' indicating reliability and transparency in their operations. Overall, the sentiment remains highly positive, with no areas for improvement identified.-
Lead Generation for Value Added Reseller
5.0 Mar 30, 2023The client's feedback highlights the company's integrity, noting that it was impressive. Their integrity, integration, and Innovation were impressive. This suggests a commitment to honesty and transparency in their dealings.
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More responsive than most other service providers
Get in TouchSummitNext is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 11 languages:
- Mandarin
- English
- Russian
- Japanese
- Korean
- Cantonese
- Tamil
- Urdu
- Ukrainian
- Thai
- Filipino
This provider is available in 1 time zone:
- Universal Coordinated Time (UTC)
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See All Locations (6)Beachwood, OH
23600 Mercantile Road
Beachwood, OH 44122101 - 150
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$10,000+< $25 / hr50 - 249Gaithersburg, MD
Services provided
25% Content Moderation Services20% Application Management & Support20% Customer Service Outsourcing +3 services15% Data Annotation Services10% Application Testing10% TranslationSee all 4 projectsContio.tech is a content moderation company offering services such as UGC moderation, compliance support, and multilingual customer service. They have received overwhelmingly positive feedback, with a 98% compliance rate and notable improvements in user satisfaction and engagement. Clients commend their adaptability, quality, and regulatory expertise, although some suggest enhancing communication channels and specialized training.
Reviews mention Accommodating
Clients have consistently noted Contio.tech's accommodating nature, highlighting their responsiveness to project needs and ability to adapt quickly to changes. One client emphasized their strong commitment to deadlines and quality standards, stating that Contio.tech maintained open communication and adjusted operations as necessary. Another noted their flexibility in providing tailored solutions, which significantly improved project outcomes. Overall, the sentiment reflects a high level of satisfaction with Contio.tech's accommodating approach to client collaboration.-
Bilingual Customer Support Services for Research Company
5.0 Sep 6, 2024Contio.tech's responsiveness to our needs has been excellent. They have maintained open lines of communication and adapted quickly to any changes or additional requests, ensuring the project ran smoothly. The most impressive fact about Contio.tech is their commitment to quality.
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Content Monitoring for Intellectual Property Boutique
5.0 Aug 7, 2024Contio.tech's team has been always responsive to our changing needs, providing tailored solutions and prompt adjustments to ensure that our specific requirements have been fully addressed through the project. What stood out as most impressive about Contio.tech in this project is their ability to adapt quickly to our specialized needs.
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2 of 2 Content Moderation Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 ReviewsContent Moderation Services PROJECT HIGHLIGHT
Content Monitoring for Intellectual Property Boutique
5.0 — Contio.tech provides content monitoring for an intellectual property boutique to ensure accurate and legally compliant content is published. They also monitor and comply with data protection Read moreWas this helpful?
Industry Experience
Contio.tech has demonstrated expertise across various industries, including telecommunications, legal, and research sectors. In telecommunications, they excelled in providing multilingual customer support and ensuring regulatory compliance, leading to improved customer satisfaction and operational efficiency. Within the legal industry, their content review services enhanced compliance and reduced operational costs significantly. Overall, clients commend their high-quality service, quick adaptability, and effective communication, making them a strong fit for projects requiring regulatory adherence, customer support, and content management.
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Research Legal TelecommunicationsWas this helpful?
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$1,000+$25 - $49 / hr10 - 49Orlando, FL
Services provided
20% Content Moderation Services20% Advertising20% Branding +2 services20% Content Writing Services20% Graphic DesignSee all 3 projectsBook Writing Venture is a content creation and illustration company specializing in bringing children's books to life through vibrant illustrations and engaging storytelling. The company enjoys a high satisfaction rate, with 95% of clients expressing contentment with their services. Their professionalism, adaptability, and creative approach were consistently praised, although minor improvements in early communication were noted.
1 of 1 Content Moderation Services reviews are 5 stars1 new review for Content Moderation Services in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewContent Moderation Services PROJECT HIGHLIGHT
Graphic Design for Author
5.0 — Book Writing Venture illustrated a children's book for an author. The team also refined the manuscript, created characters, designed environments, and finalized the book's layout. Read moreWas this helpful?
Industry Experience
Book Writing Venture has demonstrated expertise in the Arts, Entertainment & Music, and Financial Services industries. In children's book publishing, they excelled in creating vibrant illustrations and engaging narratives, receiving high praise for their professionalism and creative collaboration. In Financial Services, they effectively guided authors in developing engaging content focused on financial literacy, generating significant audience engagement and sales growth. Overall, feedback reflects strong client satisfaction and a notable impact, making them a suitable partner for projects in both sectors.
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Arts, entertainment & music Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Book Writing Venture's competitive pricing and exceptional value for money. One client noted that their pricing fit within budget while offering 'good value for cost.' Another emphasized that the company's dedication and quality of work exceeded expectations, making the service feel like a valuable investment. Overall, the sentiment reflects a strong satisfaction with the financial aspects of the partnership, as clients felt they received more than they paid for in terms of both service and results.Was this helpful?
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$1,000+Undisclosed2 - 9Austin, TX
Services provided
20% Content Moderation Services20% Search Engine Optimization20% UX/UI Design +2 services20% Web Design20% Web DevelopmentSee all 1 projectsPecan Street Digital is an SEO agency known for its exceptional expertise in improving local and on-page SEO. With 100% positive feedback, clients praise their transparency, responsiveness, and effective communication, highlighting their ability to deliver measurable results rapidly. Pecan Street Digital stands out for making complex SEO concepts easy to understand and for establishing strong partnerships with clients.
Industry Experience
Pecan Street Digital has demonstrated expertise primarily in the Automotive industry, particularly in mobile car wash and detailing services. Clients highlight their strengths in improving local and on-page SEO, achieving significant results quickly, and providing exceptional project management. The overall sentiment is highly positive, with clients appreciating their transparent communication, adaptability, and partnership-oriented approach. This feedback suggests that businesses in similar service-oriented sectors may find Pecan Street Digital to be a suitable partner for enhancing their online presence.
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AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Pecan Street Digital's pricing, noting that it fits their budget while delivering exceptional value. One client highlighted the company's transparency and commitment to results, stating they achieved first-page rankings within a month. The responsive and organized project management further enhances the perceived value, with clients feeling supported and informed throughout the process. Overall, feedback indicates a strong sentiment of receiving high-quality service at a reasonable cost.Was this helpful?
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$25,000+$25 - $49 / hr1,000 - 9,999Levittown, NY
Services provided
25% Content Moderation Services45% Data Annotation Services30% Generative AIAnolytics is a Data Annotation Services company. Established in 2019, the firm is located in Levittown, New York. Their services include Data Annotation Services and Generative AI.
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$50,000+< $25 / hr10,000+Santa Monica, CA
Services provided
10% Content Moderation Services30% Call Center Services20% Back Office Outsourcing +5 services20% Customer Service Outsourcing5% AI Development5% Compliance Consulting5% Data Annotation Services5% Generative AITaskUs is a call center company. Founded in 2008, the company is located in Santa Monica, California. Their services include Call Center Services and Back Office Outsourcing.
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$10,000+$50 - $99 / hr10 - 49Wilmington, DE
Services provided
20% Content Moderation Services20% Call Center Services20% Data Annotation Services +2 services20% Transcription20% TranslationFingerLinks Infotech LLC, a phone answering service, is located in Wilmington, Delaware and Coonoor, India. The team focuses on Call Center Services and Transcription.
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$1,000+$25 - $49 / hr50 - 249Bakersfield, CA
Services provided
50% Content Moderation Services50% Content Writing ServicesLaunched in 2019, Book Launch USA is a Content Writing Services and Content Moderation Services company. The midsize team specializes in Content Writing Services and Content Moderation Services.
Read moreSee All Locations (2)Bakersfield, CA
5701 Truxtun Avenue
Bakersfield, CA 93309151 - 200
(888) 394-1397
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$5,000+< $25 / hr10 - 49Rockville, MD
Services provided
55% Content Moderation Services25% Data Annotation Services20% BrandingPienomial is a Content Moderation Services company. Founded in 2020, the agency is in Rockville, Maryland. Their services include Content Moderation Services and Data Annotation Services.
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UndisclosedUndisclosed50 - 249Los Angeles, CA
Services provided
20% Content Moderation Services60% Content Writing Services20% Content MarketingSee all 3 projectsAll American Writer is a content creation company specializing in Wikipedia profiles and editorial references. The reviews indicate overwhelmingly negative feedback, with 100% of reviewers expressing dissatisfaction due to unfulfilled promises, delays, and allegations of fraudulent business practices. A recurring theme is the lack of communication and failure to deliver agreed-upon services.
0 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, All American Writer has received overwhelmingly negative feedback, particularly from a client at Marwood Construction who reported fraudulent practices and significant delays. They criticized the company for delivering a substandard Wikipedia profile and failing to publish promised editorial references. The client described the communication as poor and expressed frustration over ignored refund requests. Overall, the sentiment reflects a lack of trust and dissatisfaction with the services provided.Was this helpful?
Industry Experience
All American Writer has received predominantly negative feedback, particularly in the construction industry. A notable review highlighted issues with project delivery, communication, and adherence to agreements, resulting in dissatisfaction. Clients have expressed concerns regarding the quality of work and ethical practices. Given this sentiment, potential clients in the construction sector may want to consider alternative providers, as All American Writer's expertise appears to falter in delivering value and upholding commitments.
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ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The overall sentiment regarding All American Writer's cost and value for money is predominantly negative. One client, an Owner of Marwood Construction, expressed dissatisfaction due to a perceived bait-and-switch tactic, highlighting that the company failed to deliver a promised professional Wikipedia profile within the agreed timeframe of 45 days, instead taking nearly 5 months for subpar work. The client emphasized that the services rendered did not justify the fees paid, calling the firm dishonest and predatory.Was this helpful?
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$10,000+$150 - $199 / hr10 - 49Washington, DC
Services provided
25% Content Moderation Services25% BI & Big Data Consulting & SI25% Computer Engineering +1 service25% Digital EngineeringBig data analytics company DataCraft Collective was established in 2019. The team focuses on BI & big data consulting & SI and Content Moderation Services and is in Washington, District of Columbia.
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Undisclosed< $25 / hr2 - 9Sheridan, WY
Services provided
50% Content Moderation Services50% Data Annotation ServicesUpscrape is a Content Moderation Services and Data Annotation Services company launched in 2024. The team specializes in Content Moderation Services and Data Annotation Services.
Read moreMore responsive than most other service providers
Get in TouchUpscrape is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+$25 - $49 / hr50 - 249Katy, TX
Services provided
35% Content Moderation Services45% Content Writing Services20% Content MarketingSee all 1 projectsGlobal Books Publishers Focused On Book Writing & Marketing Services for Independent Authors. Our business goals are geared toward writing, editing, designing, publishing and marketing the next
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$10,000+$50 - $99 / hr50 - 249Louisville, KY
Services provided
20% Content Moderation Services40% Data Annotation Services40% Generative AIShaip is a Data Annotation Services company. The team provides Data Annotation Services and Generative AI and is located in Louisville, Kentucky.
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$1,000+$25 - $49 / hr10 - 49Albuquerque, NM
Services provided
25% Content Moderation Services25% AI Consulting25% AI Development +1 service25% Data Annotation ServicesAI Sales Rep is an AI company. They specialize in Artificial Intelligence and Content Moderation Services and were founded in 2023.
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$100,000+Undisclosed50 - 249Chicago, IL
Services provided
25% Content Moderation Services50% Content Writing Services25% Content MarketingFounded in 2019, BookQuill is a Content Writing Services company. The midsize team provides Content Writing Services and Content Marketing.
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$10,000+Undisclosed50 - 249Los Angeles, CA
Services provided
25% Content Moderation Services50% Content Writing Services25% Content MarketingContent Writing Services company Help Academic is in Los Angeles, California. They offer Content Writing Services and Content Marketing.
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$1,000+$25 - $49 / hr10 - 49Portland, OR
Services provided
20% Content Moderation Services20% Content Marketing20% Content Writing Services +2 services20% Social Media Marketing20% Web DesignSee all 1 projectsWe are a dedicated academic writing and software development company focused on helping students and professionals achieve their goals through high-quality, reliable, and personalized
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$5,000+$100 - $149 / hr250 - 999Santa Clarita, CA
Services provided
20% Content Moderation Services20% Branding20% Content Marketing +2 services20% Content Writing Services20% Digital StrategyBranding company Wikithinkers is based in Santa Clarita, California. They focus on Branding and Digital Strategy and were founded in 2023.
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UndisclosedUndisclosed250 - 999Sugar Land, TX
Services provided
20% Content Moderation Services20% Branding20% Content Marketing +2 services20% Graphic Design20% Search Engine OptimizationAmazon Publishing Prime is a branding company. In Sugar Land, Texas, the agency was established in 2016. Their team provides Branding and Content Marketing.
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$1,000+$50 - $99 / hr2 - 9Saint Paul, MN
Services provided
30% Content Moderation Services45% Data Annotation Services15% Business Consulting +1 service10% Business Continuity ManagementParsimony, a Data Annotation Services company, was established in 2012. The team focuses on Data Annotation Services and Content Moderation Services.
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$1,000+$25 - $49 / hr10 - 49Los Angeles, CA
Services provided
25% Content Moderation Services25% Custom Software Development25% E-Commerce Development +1 service25% Web DevelopmentParts Connect is a software development firm. They are based in Los Angeles, California and have small team of experts. Their services include Custom Software Development and Web Development.
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UndisclosedUndisclosed50 - 249Los Angeles, CA
Services provided
25% Content Moderation Services50% Public Relations25% Content MarketingFounded in 2016, The Wiki Publishers is a PR firm. Their team specializes in Public Relations and Content Marketing.
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$10,000+$50 - $99 / hr50 - 249Addison, TX
Services provided
20% Content Moderation Services20% Marketing Strategy20% Print Design +2 services20% Product Marketing20% Social Media MarketingGhost Writing Lane is a Marketing Strategy company. Headquartered in Addison, Texas, the team specializes in Marketing Strategy and Social Media Marketing.
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$1,000+$100 - $149 / hr50 - 249Sacramento, CA
Services provided
20% Content Moderation Services20% Advertising20% Content Marketing +2 services20% Content Writing Services20% Direct MarketingAdvertising company Book Marketing Solutions is located in Sacramento, California. The team focuses on Advertising and Direct Marketing.
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$1,000+$100 - $149 / hr10 - 49Saginaw, TX
Services provided
20% Content Moderation Services20% Advertising20% Content Writing Services +2 services20% Product Marketing20% Web DesignMartin & Mary Publishers is an Advertising company launched in 2024. Their team specializes in Advertising and Web Design.
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$1,000+$25 - $49 / hr10 - 49East Providence, RI
Services provided
20% Content Moderation Services20% Content Marketing20% Content Writing Services +2 services20% Graphic Design20% Social Media MarketingSee all 4 projectsThe Best Book Company collaborates with companies, experienced writers, and aspiring authors to turn creative ideas into well-written e-books through our professional e-book services such as
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UndisclosedUndisclosed50 - 249Elk Grove Village, IL
Services provided
10% Content Moderation Services70% Other IT Consulting and SI10% Cloud Consulting & SI +1 service10% IT Strategy ConsultingCacheFly is an other IT consulting and SI company. The Elk Grove Village, Illinois-based team focuses on other IT consulting and SI and IT strategy consulting.
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$1,000+$100 - $149 / hr2 - 9Waynesboro, VA
Services provided
20% Content Moderation Services20% Accounting20% Audio Production +2 services20% Public Relations20% Search Engine OptimizationOn Deck Marketing is a public relations agency launched in 2023. Located in Waynesboro, Virginia, the team offers Public Relations and Search Engine Optimization.
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$1,000+Undisclosed2 - 9Wilmington, DE
Services provided
25% Content Moderation Services30% Content Marketing25% Search Engine Optimization +1 service20% Web DesignSimplifyContent LLC is a Content Marketing company. The team focuses on Content Marketing and Search Engine Optimization and is based in Wilmington, Delaware.
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$1,000+$50 - $99 / hr10 - 49Brookfield, CT
Services provided
20% Content Moderation Services20% Advertising20% Business Consulting +2 services20% Ecommerce Marketing20% Search Engine OptimizationAdvertising company Patriotic Distributors was established in 2021. The team focuses on Advertising and Search Engine Optimization and is in Brookfield, Connecticut.
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Undisclosed< $25 / hr50 - 249Huntington Station, NY
Services provided
20% Content Moderation Services40% Content Marketing40% Content Writing ServicesSee all 3 projectsHome of Obsessed Writers, Passionate Creative Designers, Powerful Marketers And Legendary Publishers!
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UndisclosedUndisclosed250 - 999Santa Clara, CA
Services provided
50% Content Moderation Services20% AI Development20% Application Testing +1 service10% Robotics Process AutomationTech Firefly is a Content Moderation Services company. The Santa Clara, California-based agency was launched in 2016. Their team offers Content Moderation Services and Artificial Intelligence.
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$1,000+$25 - $49 / hr50 - 249Pasadena, TX
Services provided
20% Content Moderation Services40% Content Marketing40% Content Writing ServicesAspirebookwriting is a Content Marketing company. Their midsize team is headquartered in Pasadena, Texas and Pasadena, Texas. Their services include Content Marketing and Content Writing Services.
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UndisclosedUndisclosed50 - 249Long Beach, CA
Services provided
20% Content Moderation Services60% Content Marketing20% Web DesignArticle Curators is a Content Marketing company. Headquartered in Long Beach, California, their midsize team focuses on Content Marketing and Web Design. The firm was founded in 2016.
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$5,000+$50 - $99 / hr50 - 249New York, NY
Services provided
20% Content Moderation Services20% Content Marketing20% Content Writing Services +2 services20% Print Design20% TranslationWriters Of United States, a midsize Content Marketing company, is based in New York, New York. The team focuses on Content Marketing and Print Design.
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$5,000+$100 - $149 / hr50 - 249Austin, TX
Services provided
20% Content Moderation Services40% Content Marketing40% Content Writing ServicesEstablished in 2017, Elite Ghost Writing Agency, a midsize Content Marketing company, is in Austin, Texas. Their team focuses on Content Marketing and Content Writing Services.
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Undisclosed< $25 / hr50 - 249New York, NY
Services provided
20% Content Moderation Services20% Accounting20% Conversion Optimization +2 services20% Search Engine Optimization20% Social Media MarketingBrand Tempest is a social media marketing agency. Their team is in New York, New York. The company specializes in Social Media Marketing and Conversion Optimization.
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UndisclosedUndisclosed2 - 9Winston-Salem, NC
Services provided
20% Content Moderation Services20% Application Management & Support20% Business Consulting +2 services20% Custom Software Development20% Data Annotation ServicesEstablished in 2017, Datamug is a small custom software development firm. Their team specializes in Custom Software Development and Application Management & Support.
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$1,000+$50 - $99 / hr2 - 9Garland, TX
Services provided
20% Content Moderation Services60% Search Engine Optimization20% Content Writing ServicesInternational SEO Agency is a SEO agency. They are located in Garland, Texas and have small team of experts. Their services include Search Engine Optimization and Content Writing Services.
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$1,000+< $25 / hr10 - 49Springfield, VA
Services provided
20% Content Moderation Services20% Back Office Outsourcing20% Customer Service Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingSee all 1 projectsLowkia is a versatile business process outsourcing (BPO) provider that delivers tailored solutions to enhance operational efficiency and drive growth across multiple industries. Specializing in
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
20% Content Moderation Services20% Mobile App Development20% Pay Per Click +2 services20% Social Media Marketing20% Web DevelopmentEnvobyte Ltd is a small social media marketing company established in 2018. Their services include Social Media Marketing and Pay Per Click.
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$25,000+$150 - $199 / hr10 - 49Darien, CT
Services provided
20% Content Moderation Services20% Application Management & Support20% Branding +2 services20% Conversion Optimization20% Social Media MarketingFeast is a branding agency launched in 2018. Their services include Branding and Social Media Marketing.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 7 United States Content Moderation Companies
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
10% Content Moderation Services90% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.3/40.016.6/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
10% Content Moderation Services90% Other -
$1,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
33.6/40.016.2/20 Reviews8.9/10 Clients & Experience8.5/10 Market PresenceService focus
10% Content Moderation Services90% Other -
$50,000+Undisclosed1,000 - 9,999American Fork, UT
Ability to deliver
30.7/40.017.2/20 Reviews3.9/10 Clients & Experience9.6/10 Market PresenceService focus
10% Content Moderation Services90% Other -
$10,000+< $25 / hr50 - 249Gaithersburg, MD
Ability to deliver
23.6/40.017.4/20 Reviews2.2/10 Clients & Experience4/10 Market PresenceService focus
25% Content Moderation Services75% Other -
$1,000+$25 - $49 / hr10 - 49Orlando, FL
Ability to deliver
21.6/40.016.4/20 Reviews0.6/10 Clients & Experience4.6/10 Market PresenceService focus
20% Content Moderation Services80% Other -
$1,000+Undisclosed2 - 9Austin, TX
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Content Moderation Services80% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Levittown, NY
Ability to deliver
14.2/40.00/20 Reviews4.7/10 Clients & Experience9.5/10 Market PresenceService focus
25% Content Moderation Services75% Other -
$50,000+< $25 / hr10,000+Santa Monica, CA
Ability to deliver
11.6/40.00/20 Reviews1.7/10 Clients & Experience10/10 Market PresenceService focus
10% Content Moderation Services90% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Content Moderation Services90% Other -
$10,000+$50 - $99 / hr10 - 49Wilmington, DE
Ability to deliver
11.7/40.00/20 Reviews7.1/10 Clients & Experience4.6/10 Market PresenceService focus
20% Content Moderation Services80% Other -
$1,000+< $25 / hr250 - 999Beachwood, OH
Ability to deliver
32.2/40.015.8/20 Reviews9.3/10 Clients & Experience7.1/10 Market PresenceService focus
10% Content Moderation Services90% Other -
$1,000+$25 - $49 / hr50 - 249Bakersfield, CA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Content Moderation Services50% Other -
$5,000+< $25 / hr10 - 49Rockville, MD
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
55% Content Moderation Services45% Other -
UndisclosedUndisclosed50 - 249Los Angeles, CA
Ability to deliver
7.4/40.02.2/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Content Moderation Services80% Other -
$10,000+$150 - $199 / hr10 - 49Washington, DC
Ability to deliver
6.2/40.00/20 Reviews2.2/10 Clients & Experience4/10 Market PresenceService focus
25% Content Moderation Services75% Other -
Undisclosed< $25 / hr2 - 9Sheridan, WY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Content Moderation Services50% Other -
$5,000+$25 - $49 / hr50 - 249Katy, TX
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
35% Content Moderation Services65% Other -
$10,000+$50 - $99 / hr50 - 249Louisville, KY
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
20% Content Moderation Services80% Other -
$1,000+$25 - $49 / hr10 - 49Albuquerque, NM
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
25% Content Moderation Services75% Other -
$100,000+Undisclosed50 - 249Chicago, IL
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
25% Content Moderation Services75% Other -
$10,000+Undisclosed50 - 249Los Angeles, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
25% Content Moderation Services75% Other
U.S. Content Moderation FAQs
Pricing varies thanks to several factors, including scope, channel, and coverage needs. According to data gathered by Clutch, most U.S.-based content moderation agencies charge:
- Hourly rates: Typically $30 – $75 per hour for U.S.-based moderators or QA leads; strategic policy design and trust & safety consulting can run $100 – $200+ per hour.
- Per-seat/month: $4,500 – $9,500 per U.S.-based FTE for business-hours coverage; 24/7 or escalations add cost.
- Per-action pricing: Text comment reviews can range from $0.01 – $0.12 each; image/video/media reviews often range $0.05 – $0.50+, depending on complexity and SLA.
- Setup and tools: Policy design, workflow buildouts, tool integrations, and training can add a one-time $10,000 – $50,000+ for enterprise programs.
It’s also worth noting that hybrid models (AI pre-screening plus human review) can reduce per-item costs while maintaining accuracy targets. Don’t forget to request a detailed quote for your project before signing any contracts.
- Social platforms, communities, and forums
- Marketplaces and classifieds (C2C/B2C)
- Gaming and live streaming
- Fintech and crypto/web3 communities
- Health and wellness apps (with PHI/PII safeguards)
- Edtech, e-learning, and youth platforms
- Media, news, and entertainment
Many U.S. providers offer specialized workflows for sensitive categories (self-harm, hate speech, CSAM detection), creator economy platforms, and brand safety for advertisers.
U.S.-based teams bring strong trust-and-safety experience from working with leading social platforms, marketplaces, and media companies. They’re familiar with U.S. regulations and platform risk standards, including COPPA (children’s privacy), DMCA (copyright), and state privacy laws like CCPA/CPRA.
Furthermore, their proximity to product and legal teams improves policy development, escalation handling, and incident response. You’ll also find robust bilingual English–Spanish coverage and overlap with U.S. time zones for faster handoffs, QA, and stakeholder reviews.
- Match expertise to channels — social media moderation, user-generated content moderation, live chat/voice, or reviews/ratings.
- Validate accuracy and speed — ask for baseline accuracy, SLA commitments, sampling plans, and QA methodology.
- Confirm hybrid workflows — how they combine machine learning, keyword models, and human judgment; request pilot tests on your data.
- Check integrations — support for your CMS, ticketing, and trust & safety tools; audit logs and analytics access.
- Assess well-being programs — moderator wellness, rotation practices, and exposure-reduction policies.
- Ensure compliance — SOC 2, ISO 27001, HIPAA readiness, data residency, PII handling, and incident playbooks.
- Review Clutch profiles — verified reviews, case studies, and clients in your industry and risk category.
- Guarantees of “100% accuracy” or “zero false positives”
- No sample policy, no escalation tiers, or no crisis/PR playbook
- Limited QA detail (no accuracy metrics, calibrations, or auditor ratios)
- Opaque pricing or unclear staffing models for 24/7 coverage
- No moderator wellness safeguards or exposure controls
- One-size-fits-all tooling with no integration plan or audit trails
- Reluctance to run a paid pilot on your real content and policies
Part of mitigating risks is identifying and avoiding red flags as early as possible. Do your due diligence well so you don’t miss any of these signs.
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