Pecan Street Digital

BACKGROUND

Please describe your company and position.

I am the Owner of Shwash

Describe what your company does in a single sentence.

Mobile car wash and car detailing service based out of Austin and Dallas.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pecan Street Digital to accomplish?

• Improve local and on page SEO
• Make improvements to the website

SOLUTION

How did you find Pecan Street Digital?

Referral

Why did you select Pecan Street Digital over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Pecan Street Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We are a mobile car detailing company based out of Austin, TX. One of our biggest needs was SEO. We needed help getting keywords ranked on the first page of Google. We also needed assistance with on page SEO. Things like adding a local Schema, H1 headings, meta descriptions, and alt descriptions for images. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have had a very positive experience working with Pecan Street Digital. They have been able to address our local and on page SEO needs. During our discovery call, we came up with a list of keywords that we were ranking outside of the first page of Google results. Pecan Street Digital was able to get us ranking on the first page within a month. They are always available and their response rate is unmatched. No matter when we reach out, they're right there - you never get that annoying waiting game you get with other agencies. Got a quick question? They're on it. Having a mini-crisis? They've got your back, like, immediately.

The best part is how they break down all that complicated SEO stuff. Instead of throwing a bunch of tech jargon at us, they explain everything in a way that actually makes sense. It's like having a super-smart friend who can translate all the complex website stuff into plain English.

They're also super upfront about everything they're doing - no smoke and mirrors here. They keep us in the loop with regular updates that show exactly what's working and what's next. Honestly, it doesn't even feel like we hired a company - it's more like we gained a teammate who's just as invested in our success as we are. These guys really get it, and they're always pushing to help us grow bigger and better online.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Pecan Street Digital's project management is honestly top-notch. They're super organized and never miss a deadline - which is pretty refreshing in this industry! Every month, they nail their deliverables right on schedule, from content updates to SEO tweaks to analytics reports.

What's really cool is how they handle our requests. Whenever we need something, they're quick to jump on it. Like last month, when we wanted to target some new keywords - they had a plan ready to go within a day. They're also great at adapting on the fly. If something isn't working quite right, they don't just stick to the original plan - they pivot and find a better way to get results.

Their project management style is really smooth too. No stuffy corporate vibes - just clear communication and solid follow-through. They keep us updated without overwhelming us with unnecessary meetings or complicated processes. It's exactly the kind of hassle-free partnership we were hoping for!

What was your primary form of communication with Pecan Street Digital?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stands out about Pecan Street Digital is how they blend serious expertise with a down-to-earth approach. They're not just another agency throwing around buzzwords and fancy jargon - they actually deliver real results while keeping everything super transparent and easy to understand.

I've gotta say, I'm most impressed by how they handle the whole SEO thing. Within just a month of working together, they got us ranking on Google's first page for keywords we were struggling with. That's pretty incredible! And they don't just do the work and disappear - they take the time to walk us through exactly what they're doing and why it matters for our business.

Another thing that makes them unique is how they feel more like partners than vendors. You know how some agencies keep you at arm's length? These folks are the complete opposite. They're always reachable, genuinely excited about our success, and super quick to adapt their strategy when needed. It's refreshing to work with a team that actually cares about seeing your business grow!

Are there any areas for improvement or something Pecan Street Digital could have done differently?

No complaints so far! They have been great!