TRANSFORM Solutions

BACKGROUND

Please describe your company and position.

I am the Marketing Manager

Describe what your company does in a single sentence.

Packaging-focused family of companies comprised of HPT Pharma, Automotion Technologies, Elmark Packaging, and AmeriPak. Located in the Northeastern U.S., we offer a variety of services, parts, and equipment to support packaging, labeling, and coding/marking solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TransForm Solutions to accomplish?

• Data mining
• New business development
• Sales growth

SOLUTION

How did you find TransForm Solutions?

employer introduction

Why did you select TransForm Solutions over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned
• My own experience in using TransForm Solutions

Describe the scope of work in detail. Please include a summary of key deliverables.

Data Collection: Utilize advanced data mining tools and techniques to identify and provide relevant lead information, such as names, email addresses, phone numbers, and company details, from website visitor interactions

Data Cleaning and Validation: Perform thorough data cleansing of the provided contact list to ensure accuracy, removing duplicates and verifying the validity of the extracted information to maintain high-quality lead data for marketing and sales campaigns. Provide updated information, where needed for names, titles, email addresses, phone numbers, and company details.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the data mining project include a significant increase in the number of high-quality leads generated from website interactions, with a marked improvement in lead accuracy and relevance. The process has resulted in a more targeted and efficient outreach strategy, contributing to a higher conversion rate and better alignment with sales and marketing goals. Additionally, the ongoing data cleaning and validation efforts ensure a continuous flow of reliable and actionable lead data, with regular reports providing insights into lead segmentation and performance. This is an ongoing process, with continuous improvements and optimization to maximize lead generation and business development efforts.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I’ve been working with Ashfaq and his team at TransForm Solutions for over a decade, across multiple companies, and I can confidently say they are exceptional. They’ve consistently delivered fast, accurate, and insightful data mining solutions, particularly for extracting contact information from our website. Their expertise and efficiency have significantly contributed to the success of our new business development goals. Ashfaq and his team are not only highly skilled but also incredibly helpful, always going above and beyond to ensure our needs are met.

What was your primary form of communication with TransForm Solutions?

Email or Messaging App

What did you find most impressive or unique about this company?

What I find most impressive and unique about TransForm Solutions is their consistent ability to deliver fast, accurate, and insightful data mining solutions. Their expertise and efficiency have significantly contributed to the success of our new business development goals. They go above and beyond to ensure our needs are met, demonstrating both skill and exceptional customer service.

Are there any areas for improvement or something TransForm Solutions could have done differently?

No. As far as I am concerned, they are the best at what they do!

BACKGROUND

Please describe your company and position.

I am the HR Coordinator of The Uncommon Thread

Describe what your company does in a single sentence.

We specialize in providing early intervention ABA services to children with special needs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TransForm Solutions to accomplish?

• Provide email addresses for ABA therapists, teachers, special education for NJ counties that we provide services in.

SOLUTION

How did you find TransForm Solutions?

We have been doing business with them for the last several years.

Why did you select TransForm Solutions over others?

• Pricing fit our budget
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

We asked for every school district with the exception of those that we already have contracts with. There were 14 NJ counties in total. We were looking for email addresses for special education teachers, ABA teachers, BCBAs, Paraprofessionals, Special Education Paraprofessionals and ABA therapists.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We received approximately 6,000 email addresses from our request. After uploading to our database, there were approximately 3,000 new contacts.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The company was very responsive and attentive to all feedback. They were quick to respond to all issues. There were a few areas of concern that were quickly fixed. Overall, we were happy with the work.

What was your primary form of communication with TransForm Solutions?

Email or Messaging App

What did you find most impressive or unique about this company?

We have been working with Transform for about 10 years and they have always were upfront with what they can deliver and provide quotes. They are very responsive and helpful.

Are there any areas for improvement or something TransForm Solutions could have done differently?

There were a few areas that were addressed with them as mentioned previously about the quality and they quickly rectified the issues on hand. We look forward to working with them again and feel like they will make sure we receive the best quality product at a reasonable price.

BACKGROUND

Please describe your company and position.

I am the VP of File & ServeXpress

Describe what your company does in a single sentence.

File & ServeXpress focuses on providing users with case, document and party management solutions that simplify the litigation workflow of any case.

By offering electronic filing to courts, process service, secure document exchange among judges and attorneys, alert and notification tools, and a document repository, File & ServeXpress offers a complete litigation solution throughout the life of a case.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TRANSFORM Solutions to accomplish?

• Workflow Simplifcation

SOLUTION

How did you find TRANSFORM Solutions?

Referral

Why did you select TRANSFORM Solutions over others?

Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

TransForm assisted with numerous,daily backoffice process simplification activities.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased client satisfaction and internal cost efficiency

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always on time. Always responsive. Never had to be cocnerned about missed deadlines.

What was your primary form of communication with TRANSFORM Solutions?

Email or Messaging App

What did you find most impressive or unique about this company?

Outstanding communication processes and superior reliability

Are there any areas for improvement or something TRANSFORM Solutions could have done differently?

They have met every objective and don't have anything we were dissatisfied with.

BACKGROUND

Please describe your company and position.

I am a Senior Account Manager at Solis Lighting and Electrical Services

Describe what your company does in a single sentence.

Leading provider of energy conservation services, as well as installation, lighting and electrical maintenance throughout the United States.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TransForm Solutions to accomplish?

• Creating jobs in our system sent via email from our customers
• Uploading invoices into customer portals

SOLUTION

How did you find TransForm Solutions?

corporate selection

Why did you select TransForm Solutions over others?

Good value for cost

How many teammates from TransForm Solutions were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

On a daily basis Transform will receive all incoming customer requests for service and then create those jobs in our system so we can dispatch.

Transform also assists our billing department in uploading invoices into customer portals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Work 24 hours so no missed service calls.

Were able to assign more work to Transform as they met all expectations and continue to do so.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivery is always on time. Very responsive to our needs. They communicate well if there are any issues or concerns.

What was your primary form of communication with TransForm Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The capability to learn quickly in regards to our instructions and needs.

24 hour service.

Are there any areas for improvement or something TransForm Solutions could have done differently?

Not at this time.

BACKGROUND

Please describe your company and position.

I am the Global Head of an awards design and manufacturing company.

Describe what your company does in a single sentence.

Design and manufacture custom awards

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TransForm Solutions to accomplish?

• Automate our lead generation process
• Reduce Sales team workload

SOLUTION

How did you find TransForm Solutions?

Referral

Why did you select TransForm Solutions over others?

High ratings

What was your primary form of communication with TransForm Solutions?

Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

The team moved information from one our tech platforms to our CRM, found contacts that align with the information and then email them.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Emails sent
• Email response

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, intentively

What did you find most impressive or unique about this company?

We appreciate their desire to get the project right and their ability to adapt when required.

Are there any areas for improvement or something Transform Solutions could have done differently?

There's nothing they need to improve on.

BACKGROUND

Please describe your company and your position there.

Vice President of Marketing

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TransForm Solutions?

TransForm Solutions worked with our agency to develop a targeted digital marketing campaign, providing us with specific data.

SOLUTION

How did you select this firm and what were the deciding factors?

I have worked with TransForm Solutions for many years and with my previous employers. They have always provided excellent service and results for the campaigns we run.

Describe the project in detail and walk through their service package.

The team was responsible for identifying an audience for a webinar we were running. They researched and provided targeted data for us to use in our webinar promotions.

How many resources from the vendor's team worked with you, and what were their positions?

I worked directly with one point of contact, who managed our project.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

Registrations for our webinar jumped 400% as a direct result of their work.

How effective was the workflow between your team and theirs?

The workflow and communication with the TransForm Solutions team was excellent.

What did you find most impressive or unique about this company?

They respond rapidly and are able to meet seemingly impossible deadlines. They are very reliable and don't over promise. If they said they could do something, they get it done.

Are there any areas for improvement or something they could have done differently?

No - our most recent project ran very smoothly.

BACKGROUND

Please describe your company and your position there.

I am the owner of a Sales and Marketing Agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TransForm Solutions, and what were your goals?

Our company began a relationship with Transform in 2007 and have used their services consistently eversince. Transform provides a number of different tasks from data management, order processing, inventory updates, photoshop services, and presentation creation assistance.

SOLUTION

How did you select TransForm Solutions and what were the deciding factors?

We interviewed a number of different VA companies. Transform consistently performed sample tasks that met and exceeded our expectations. Projects are returned quickly and rarely with any revisions. Transform often exceeds our expectations with the quality of work that they perform for our compnay.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Transform provides a number of different tasks from data management, order processing, inventory updates, photoshop services, and presentation creation assistance. We use skype, email, and screen capture video to communicate our tasks with transform. Responses are quick and efficient.

How many people from the Transform Solutions team worked with you, and what were their positions?

over a dozen

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

All projects have met or exceeded our expectations.

Describe their project management style, including communication tools and timeliness.

We use skype, email, and screen capture video to communicate our tasks with transform. The team's responses are quick and efficient.

What did you find most impressive or unique about this company?

The consistency over the YEARS. we have been working with Transform for 14 years and continue to do so because of their ability to perform year ofter year.

Are there any areas for improvement or something they could have done differently?

N/A

BACKGROUND

Please describe your company and your position there.

I'm the Director of Partnerships at FirstIgnite, a software company that connects scientific research with people interested in supporting.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TransForm Solutions?

We needed to quickly select contacts from hundreds of companies to support our partners.

SOLUTION

How did you select this firm and what were the deciding factors?

Past experience through one of our board members. They had done a great job in the past.

Describe the project in detail and walk through their service package.

They are responsible for selecting hundreds of contacts daily from companies that we select for our partners to speak with.

How many resources from the vendor's team worked with you, and what were their positions?

We work mainly with Ashfaq and his team members.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

We have been very successful in bringing interested companies. 

How effective was the workflow between your team and theirs?

Fantastic.

What did you find most impressive or unique about this company?

The team's consistency is impressive.

Are there any areas for improvement or something they could have done differently?

No, they do exactly what we requested.