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Top Survey Companies in Ukraine

Ratings Updated: May 8, 2026

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8 Leaders 15 Contenders

25 Companies

Country: Ukraine

Outbound Services: Customer Surveys & Market Research Calls

List of the Top Ukraine Survey Services

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SalesAR

4.9 131 reviews

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Premier Verified

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

10% Call Center Services

60% Sales Outsourcing

10% Account-Based Marketing +2

10% Content Marketing

10% Email Marketing

Focus Areas

70% Customer Surveys & Market Research Calls

30% Third party verification

SalesAR is a company specializing in outbound call center and lead generation services. They have received overwhelmingly positive feedback, with approximately 90% of reviewers highlighting their exceptional customer care services and strategic communication skills. Clients commend SalesAR for their ability to adapt strategies to new markets and deliver high-quality results, such as generating over 40 calls in the first month for a client.

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5 of 6 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 6 times in the past 6 months
In the last six months, client feedback for SalesAR has been largely positive, highlighting their effective lead generation and project management. Notably, a design manager praised their communication skills and ability to generate five successful leads. Conversely, an IT company reported no leads from their engagement, indicating mixed results. Overall, clients commend SalesAR for their proactive approach, timely delivery, and adaptability, with many expressing intent to continue collaboration in future projects.
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0 of 1 Customer Surveys & Market Research Calls reviews is 5 stars

$10,000 – $49,000 avg. project cost

Customer Surveys & Market Research Calls Experience

SalesAR has received predominantly positive feedback in their Customer Surveys & Market Research Calls service, with 85% of clients indicating satisfaction with their results. Reviewers commonly highlight the team's strong communication, responsiveness, and strategic engagement. Specifically, 70% mention the effectiveness in generating qualified appointments, while 30% suggest improvements in the quality of demo calls. Overall, clients appreciate the value and expertise provided, noting successful outcomes in their project goals.
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Average Project Cost Breakdown

$10,000 to $49,000 (66) Less than $10,000 (23) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight SalesAR's strong value for money, noting their competitive pricing and effective lead generation strategies. One CEO stated, "We chose them for their good value for cost" and reported generating over 5000 leads, while another client emphasized their adaptability and responsiveness, leading to a high conversion rate. However, some reviews indicated mixed results in lead quality, with a few clients expressing concerns over low conversion rates despite high engagement metrics.
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Kyiv, Ukraine

Okhtyrsky Lane
Kyiv, Ukraine 02000
50 - 75

+38 (093) 202 22 31

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Leadium

5.0 50 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

10% Call Center Services

75% Sales Outsourcing

10% Content Marketing +1

5% Email Marketing

Focus Areas

25% Customer Surveys & Market Research Calls

65% B2C Telemarketing & telesales

10% Third party verification

Leadium is a company specializing in outbound call center and telemarketing services, offering expertise in lead generation, appointment setting, and customer engagement strategies. The company consistently receives high praise across reviews for its consultative approach, professional communication, and ability to meet or exceed set targets. Approximately 100% of reviewers commend Leadium for their timely delivery and strategic alignment with client goals.

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Reviews mention Transparent
Clients consistently praised Leadium's transparency throughout their collaboration. Feedback highlighted the company's proactive communication, including regular updates and prompt responses to inquiries. One client noted, "They kept us updated regularly, and anytime we needed to change direction, they adjusted without any hassle," demonstrating trust and reliability. Another emphasized their ease of contact and transparency, stating, "I’m very impressed by how transparent they are and how easy it is to get in contact with them if we need to." Overall, the sentiment reflects strong satisfaction with Leadium's transparent practices.

Outbound Marketing & Lead Generation for SaaS Company

5.0 Jan 2, 2019

We are scheduling weekly calls to receive frequent updates, but also to share some new ideas and best practices and use Slack for communication. I’m very impressed by how transparent they are and how easy it is to get in contact with them if we need to.
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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, client feedback for Leadium has been overwhelmingly positive. A senior project manager from Multitood highlighted a 150% increase in booked meetings and a 30% faster closing rate compared to other methods. Clients praised Leadium's professionalism, communication, and consistent delivery of results. The team's ability to enhance lead quality and provide thorough reporting has been particularly noted, with no reported areas for improvement. Overall, Leadium is viewed as a reliable and effective partner.
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United States (32) Belgium (1) Dominican Republic (1) Singapore (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 8 time zones:

Midway Islands Time (MIT)

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

New Zealand Standard Time (NST)

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Kyiv, Ukraine

Volodymyrska St, 52/17
Kyiv, Ukraine 01030
21 - 30

(725) 215-1886

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CCIG Group

4.9 23 reviews
Premier Verified

$10,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing

Focus Areas

30% Customer Surveys & Market Research Calls

40% B2C Telemarketing & telesales

15% Collections Recovery Services +1

15% Third party verification

CCIG Group is a distinguished provider of comprehensive Call Center Services, excelling in both Inbound and Outbound Call Handling, Customer Support Services, and Telephonic Support across diverse industries. An impressive 100% of reviewers highlighted their flexibility, professionalism, and outstanding project management, showcasing their commitment to meeting client needs. Their high service quality is reflected in consistent positive feedback, with no significant areas for improvement noted by clients.

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6 of 7 reviews are 5 stars

6 new reviews for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 7 times in the past 6 months
Recent reviews of CCIG Group highlight their strong project management and high client satisfaction. Clients praised their quick response times, flexibility in adapting to changing needs, and consistent delivery of services. Specific feedback noted a 98% service level achievement and a remarkable 94% call answer rate. Clients particularly appreciated the cultural fit and professionalism of the CCIG team. Overall, sentiment is overwhelmingly positive, with no significant areas for improvement identified by clients.
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1 of 1 Customer Surveys & Market Research Calls reviews is 5 stars

1 new review for Customer Surveys & Market Research Calls in past 6 months

Unknown avg. project cost

Customer Surveys & Market Research Calls Experience

CCIG Group has received overwhelmingly positive feedback for their Customer Surveys & Market Research Calls service, achieving a 95% satisfaction rate among clients. Notable strengths include efficient lead verification, which has improved conversion rates and customer satisfaction scores. Clients praise CCIG's responsiveness and exceptional project management, often highlighting the company's flexibility and alignment with client needs. Overall, the provider’s expertise has significantly enhanced customer acquisition processes and operational efficiency, contributing to high-quality service delivery.
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight CCIG Group's cost-effectiveness and value for money, noting that their pricing aligns well with budget expectations. Feedback from various clients indicates a strong appreciation for the flexibility and responsiveness of the team, with one stating, 'Good value for cost' and another emphasizing 'pricing fit our budget.' Overall sentiment reflects satisfaction with the balance of quality service and competitive pricing, contributing to positive long-term partnerships.
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Kyiv, Ukraine

20 B Stepana Bandery Avenue
Kyiv, Ukraine 02000
151 - 200

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EverHelp

5.0 47 reviews
Verified

$5,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

15% Call Center Services

65% Customer Service Outsourcing

15% Back Office Outsourcing +1

5% Sales Outsourcing

Focus Areas

15% Customer Surveys & Market Research Calls

35% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Third party verification

EverHelp is a versatile Customer Support Services provider known for its robust Call Center Services, including Inbound and Outbound Call Handling and Telephonic Support. Their reviews indicate a 100% satisfaction rate with their seamless integration, efficient project management, and adaptability to client workflows. Notably, around 83% of reviewers commend their strong cultural fit and effective communication strategies.

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Reviews mention Transparent
The reviews highlight EverHelp's commitment to transparency, with clients noting their organized and communicative approach. One client appreciated the 'detailed transparent end-to-end analytics for each stakeholder level', while another praised their 'highly organized' team that 'quickly adapted' to changes. Overall, the sentiment is positive, emphasizing that transparency in communication and project management contributed significantly to client satisfaction and project success.

Call Center Services for Global Tech Company

5.0 Oct 9, 2023

I would highlight 3 key things: detailed transparent end-to-end analytics for each stakeholder level, recruitment excellence from cultural fit to onboarding process, and product-oriented approach where the agents also help our marketing, product marketing, payment, QA, and development teams to both incorporate customers' feedback into their roadmaps and make quick intra-day bug fixes if needed.
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Back Office Outsourcing for Fitness Apparel Company

5.0 May 15, 2025

The EverHelp team was transparent and highly organized. They quickly adapted to any of our changes and always kept in touch. EverHelp did a great job overall. If we had to suggest one area for improvement, it would be to offer more regular updates or proactive ideas on how to improve our support processes.
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4 of 4 reviews are 5 stars

1 new review for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
In the past six months, client feedback on EverHelp has been overwhelmingly positive. Clients noted significant improvements in response times and overall support effectiveness, with one reporting a drop in response time from 12 hours to under 30 minutes. Their proactive approach to identifying and resolving inefficiencies was highlighted as a key strength. Some minor challenges were noted regarding initial clarifications on complex scenarios, but overall, clients praised their structured project management and adaptability to changing needs.
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United States (10) Ukraine (5) Czech Republic (2) Germany (2) England (2) Canada (1) Cyprus (1) India (1) Italy (1) Poland (1) Spain (1) Scotland (1)

This provider is fluent in 22 languages:

Bulgarian

Croatian

Czech

Danish

Dutch

English

Estonian

Finnish

French

Georgian

German

Hungarian

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Kyiv, Ukraine

Kyrylivska Street 40
Kyiv, Ukraine 02000
251 - 300

+380990060342

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LimTC

5.0 40 reviews

$1,000+

< $25 / hr

250 - 999

Kyiv, Ukraine

Services provided

15% Call Center Services

50% Customer Service Outsourcing

25% Back Office Outsourcing +1

10% HR Outsourcing

Focus Areas

60% Customer Surveys & Market Research Calls

40% B2C Telemarketing & telesales

LimTC is a comprehensive Contact Center Services provider specializing in Customer Support Services, inbound and outbound call handling, and telephonic support. Reviews highlight their professionalism and ability to significantly improve KPIs, such as reducing onboarding time by 40% and increasing customer satisfaction scores. Notably, 100% of reviewers were impressed by LimTC's adaptability and successful project management.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, LimTC received positive feedback for their effective management of client support queries, resulting in a 25% increase in customer satisfaction and a reduction in average response time from over 12 hours to under 4. Clients praised their dedication to understanding business nuances and delivering consistent communication. Notably, their proactive approach to client support and effective ticket management workflows were highlighted as key strengths, although suggestions for expanding language support were mentioned.
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Industry Experience

LimTC has demonstrated extensive expertise in the software, IT services, eCommerce, and education industries, receiving positive feedback for enhancing operational efficiency and customer satisfaction. Clients noted significant improvements in lead generation, customer support, and overall productivity, with measurable outcomes like increased NPS scores and reduced onboarding times. Their strengths include proactive integration into existing workflows and exceptional project management, making them a strong fit for businesses seeking reliable outsourcing solutions in these sectors.
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Information technology eCommerce IT Services Business services Advertising & marketing Education Financial services Real estate Software

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Average Project Cost Breakdown

$10,000 to $49,000 (15) $50,000 to $199,999 (11) Less than $10,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight LimTC's competitive pricing and strong value for money, noting that their budget-friendly rates align with the quality of service provided. One client emphasized that LimTC's pricing fit their budget while delivering great value, and another mentioned that despite initial concerns about costs, the ROI proved worthwhile. Overall, sentiment regarding cost-effectiveness is positive, with multiple reviews pointing to significant improvements and measurable outcomes that justify the investment.
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More responsive than most other service providers

LimTC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Global Bilgi

4.8 3 reviews

$1,000+

< $25 / hr

250 - 999

Kyiv, Ukraine

Services provided

30% Call Center Services

20% Corporate Training & Coaching

20% Customer Service Outsourcing +2

15% HR Outsourcing

15% IT Managed Services

Focus Areas

10% Customer Surveys & Market Research Calls

70% B2C Telemarketing & telesales

20% Third party verification

Global Bilgi is a comprehensive Contact Center Services provider specializing in Customer Support, Inbound and Outbound Call Centers, and Telemarketing Services. Reviews highlight their professionalism and strong performance in meeting key performance indicators, with one client noting a 20% revenue target exceedance. While their pricing is higher than competitors, 100% of reviewers value their service quality and transparency.

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Reviews mention Professional
Global Bilgi has received highly positive feedback regarding their professionalism from clients. A chief commercial officer noted their effective communication and adherence to KPIs, stating, 'They were a very professional partner' and 'provided us with good results.' Despite being perceived as pricier than competitors, the overall sentiment highlights their commitment to delivering quality service, further solidifying their reputation as a reliable partner in the call center industry.

Call Center Services for Telecom Service Provider

5.0 Apr 14, 2021

They were a very professional partner. We had standard call center metrics that we tracked weekly, such as answer rate, retention rate, and more. They're very professional and were good at meeting KPIs.
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2 of 2 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Telecom Service Provider
5.0 — Global Bilgi served as the call center partner to a telecommunications service provider. They offered 24/7 customer service support for a variety of issues using their own scripts. Read more
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Industry Experience

Global Bilgi has demonstrated expertise primarily in the Consumer Products and Telecommunications industries. Clients appreciate their business-oriented approach, professionalism, and ability to consistently meet KPIs. Feedback highlights their effectiveness in customer support and outsourced services, with significant measurable outcomes such as high customer satisfaction and revenue growth. Overall, sentiment is highly positive, indicating Global Bilgi is well-suited for organizations seeking comprehensive customer service and process management in these sectors.
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Consumer Products Telecommunications

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Average Project Cost Breakdown

$200,000 to $999,999 (2)

What Clients Have Said
Clients generally perceive Global Bilgi's pricing as higher than competitors, yet they consistently emphasize the value derived from their services. One client noted an annual investment of approximately $360,000, highlighting good results and professionalism. Another client praised their competitive combination of price, service quality, and transparency, asserting that these factors significantly contribute to meeting their targets. Overall, sentiment leans towards recognizing the company's high cost as justified by the quality and effectiveness of their solutions.
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Intellink

5.0 6 reviews

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

25% Call Center Services

40% Back Office Outsourcing

20% Customer Service Outsourcing +1

15% Sales Outsourcing

Focus Areas

25% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Third party verification

Intellink is a versatile service provider specializing in customer support and data annotation. The company has received overwhelmingly positive feedback, with approximately 95% of reviewers highlighting their efficiency, responsiveness, and cost-effectiveness. Clients consistently praise Intellink's ability to deliver high-quality services promptly, with several noting their adeptness in handling tasks without delay, supporting both small projects and broader operational needs.

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Reviews mention Receptive
Intellink demonstrates a highly receptive approach, as evidenced by clients' feedback highlighting their commitment and responsiveness. One client noted that Intellink's operators provided 'great help' and were 'fully capable' in supporting customer needs. Another client praised the 'flawless communications' and '5-star attitude' of the team. While some clients wished for local language support, the overall sentiment remains positive, emphasizing Intellink's adaptability and dedication to meeting project requirements.

BPO Services for Renewable Energy Company

5.0 Jul 15, 2021

Intellink is connected to Adverio and the clients 24/7. Initial training of two weeks was done with the full engagement of the Intellink’s operators and a project manager. With the project ongoing they address our experts on case-by-case basis with mail or calls, when deeper expertise in the field (chemistry, engineering etc.) is required by clients.
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BPO Services for Pharmaceutical Distributor

5.0 Jun 16, 2021

The project wasn’t tremendously big, and many other companies were not really interested. Intellink was the right fit for this job. They have a pool of sales’ operators who are fluent in foreign languages, disciplined, and well receptive to needs.
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Industry Experience

Intellink has demonstrated notable expertise across various industries, including IT Services, Chemicals & Biotechnology, Pharmaceuticals, Healthcare, and Research. Their strengths lie in customer support, data annotation, and operational efficiency, enhancing client satisfaction and project outcomes. Overall, feedback highlights their responsiveness, effective communication, and ability to adapt to project needs, making them a strong candidate for businesses seeking support in these sectors.
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IT Services Chemicals & Biotechnology Pharmaceuticals Healthcare Research

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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (1)

What Clients Have Said
Intellink is frequently praised for providing effective services at competitive prices. Clients have noted significant savings, such as a 50% reduction in personnel costs compared to in-house hiring. Feedback highlights the company's capability to deliver high-quality results promptly and efficiently, which adds substantial value to their offerings. Overall, clients express satisfaction with the cost-to-value ratio, indicating that Intellink is a cost-effective choice for outsourcing support services.
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GotYourBack Support

5.0 9 reviews

$10,000+

< $25 / hr

50 - 249

Stari Bohorodchany, Ukraine

Services provided

20% Call Center Services

50% Customer Service Outsourcing

20% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

25% Customer Surveys & Market Research Calls

75% B2C Telemarketing & telesales

GotYourBack Support is a customer service outsourcing company, providing skilled support agents to address client needs across various industries. Reviews indicate a high level of satisfaction, with 100% of reviewers highlighting the team’s professionalism and cultural alignment. Their services consistently enhance customer satisfaction scores and operational efficiency, showcasing their strong adaptability and dedication to client success.

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Industry Experience

GotYourBack Support has demonstrated expertise across various industries, including eCommerce, Software, Gaming, IT Services, and Beauty. Clients commend their responsiveness, professionalism, and ability to maintain high customer satisfaction scores. In eCommerce and Beauty, they excelled in managing customer inquiries and support systems, while in Software and IT Services, their impact on operational efficiency and sales processes was noteworthy. Overall, sentiment is overwhelmingly positive, indicating strong alignment with diverse industry needs.
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Software Gaming IT Services eCommerce Beauty

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Average Project Cost Breakdown

Less than $10,000 (2) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently highlight GotYourBack Support's excellent value for money, noting that their pricing aligns well with project budgets while delivering high-quality service. For instance, the CMO of Gismart mentioned that their selection was influenced by 'great value for cost', while the COO of Zipify emphasized consistent high CSAT scores and reduced support costs. Overall, feedback reflects strong satisfaction with the company's pricing relative to the quality of service provided.
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United States (3) Israel (2) United Arab Emirates (1) Ukraine (1) England (1)

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Brebeneskul Consulting

5.0 4 reviews

$1,000+

< $25 / hr

10 - 49

Kyiv, Ukraine

Services provided

10% Call Center Services

75% Sales Outsourcing

15% Email Marketing

Focus Areas

50% Customer Surveys & Market Research Calls

50% B2C Telemarketing & telesales

Brebeneskul Consulting specializes in Contact Center Services, providing exceptional Customer Support Services, including Inbound and Outbound Call Center operations. The company has received overwhelmingly positive feedback, with clients praising their dedication, flexibility, and ability to exceed KPIs, mentioned by 100% of reviewers. Their approach to handling calls and generating leads has impressed clients, with no reported areas for improvement.

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Reviews mention High-quality work
Brebeneskul Consulting has consistently received high praise for delivering high-quality work across various projects. Clients noted their impressive dedication, timely deliveries, and strong communication. One client highlighted the effective lead generation and email integrity service, resulting in lower bounce rates and a substantial pipeline of leads. Another client commended their ability to exceed KPIs and provide valuable insights during weekly meetings, showcasing their commitment to client success and satisfaction.

Appointment Scheduling & Lead Gen for Software Dev Company

5.0 Sep 19, 2023

We were impressed with their dedication to our project and the quality of their work, including workflows, collaboration, messaging, and leads generated.
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Research & Outreach for Venture Investment Firm

5.0 Aug 5, 2022

Since partnering with Brebeneskul Consulting, we’ve increased our number of engagements, resulting in high-value investments flowing into the company. They consistently deliver on their promises and do a good job of addressing and resolving issues with agility.
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3 of 3 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Appointment Scheduling & Lead Gen for Software Dev Company
5.0 — A custom software development company hired Brebeneskul Consulting for appointment scheduling and lead generation services. They were also responsible for market research and lead database creation. Read more
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Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight Brebeneskul Consulting's exceptional value for cost, noting their dedication and responsiveness. One client emphasized the 'good value for cost' and the effective lead generation services, while another appreciated the team's flexibility and commitment. Overall, feedback reflects a strong satisfaction with the pricing relative to the quality of service delivered, with no significant areas for improvement mentioned.
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Kyiv, Ukraine

Kniaziv Ostrozkykh 32/2
Kyiv, Ukraine 01010
6 - 9

+380 68 837 4372

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eCall Call Center

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Kyiv, Ukraine

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

Focus Areas

33% Customer Surveys & Market Research Calls

67% B2C Telemarketing & telesales

ECall Call Center, an answering service, was founded in 2005. The team specializes in Call Center Services and Sales Outsourcing.
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CATI call center

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

50% Call Center Services

10% Customer Service Outsourcing

10% Direct Marketing +3

10% Event Marketing

10% Market Research

10% Public Relations

Focus Areas

40% Customer Surveys & Market Research Calls

40% Collections Recovery Services

10% B2C Telemarketing & telesales +1

10% Third party verification

CATI call center is an answering service company. Launched in 2011, the team offers Call Center Services and Event Marketing. The company is in Kyiv, Ukraine and Monks Risborough, England.
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Adelina BPO

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Focus Areas

50% Customer Surveys & Market Research Calls

50% B2C Telemarketing & telesales

Adelina BPO is a large call center located in Kyiv, Ukraine and Minsk, Belarus. The team focuses on Call Center Services and Customer Service Outsourcing.
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Profcallcenter

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Kyiv, Ukraine

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Sales Outsourcing

Focus Areas

20% Customer Surveys & Market Research Calls

30% B2C Telemarketing & telesales

30% Third party verification +1

20% Collections Recovery Services

Profcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing.
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CallWay Ukraine

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Kyiv, Ukraine

Services provided

80% Call Center Services

4% Business Consulting

4% IT Strategy Consulting +6

2% CRM Consulting and SI

2% Custom Software Development

2% E-Commerce Development

2% IoT Development

2% Unified Communications Consulting & SI

2% Web Development

Focus Areas

25% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Third party verification

Established in 2008, CallWay Ukraine is a small Kyiv, Ukraine-based call center service. Their services include Call Center Services and IT strategy consulting.
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Mobilunity BPO

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Kyiv, Ukraine

Services provided

10% Call Center Services

20% Back Office Outsourcing

15% Customer Service Outsourcing +6

15% IT Staff Augmentation

10% HR Consulting

10% IT Managed Services

10% Market Research

5% Other IT Consulting and SI

5% Other Marketing

Focus Areas

25% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Third party verification

Based in Kyiv, Ukraine, Mobilunity BPO is a Back Office Outsourcing company. Launched in 2010, the team provides Back Office Outsourcing and IT staff augmentation.
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A.R.C.E. Contact Center

5.0 8 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Focus Areas

33% Customer Surveys & Market Research Calls

34% B2C Telemarketing & telesales

33% Third party verification

A.R.C.E. Contact Center is a company specializing in Contact Center Services, offering both Inbound and Outbound Call Center support. Reviews highlight their cost-effectiveness, timely support, and impressive flexibility, with 100% satisfaction reported by at least one client. Over 70% of clients preferred their telephonic support solutions, underscoring their strong customer care services. However, some feedback suggests improvement in English proficiency could enhance service quality further.

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4 of 4 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Visa Outsourcing Company
5.0 — A.R.C.E. Call Center provides call center support for a visa outsourcing company. They're tasked with providing call, email, and chat support to customers. Read more
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Industry Experience

A.R.C.E. Contact Center demonstrates strong expertise across diverse industries, including Gaming, IT Services, Financial Services, and Transportation. Clients appreciate their multilingual support, reliability, and flexibility, particularly in high-pressure situations like the pandemic and geopolitical crises. Positive feedback highlights their ability to fulfill complex project requirements, achieve high KPIs, and maintain timely communication. Potential clients in these sectors can expect a dedicated partner with a proven track record of delivering quality customer support and tailored solutions.
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Gaming IT Services Financial services Transportation

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients have consistently noted A.R.C.E. Contact Center's cost-effectiveness and value for money. One CEO highlighted their pricing as aligning well with budget constraints, describing their services as 'good value for cost.' A project manager from BlaBlaCar emphasized that A.R.C.E.'s proposal was the most appealing after a market analysis. Overall, feedback reflects a strong sentiment regarding their competitive pricing coupled with high-quality service delivery.
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England (2) Cyprus (1) Poland (1) Ukraine (1)

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Adelina Call Center

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Kharkiv, Ukraine

Services provided

100% Call Center Services

Focus Areas

50% Customer Surveys & Market Research Calls

50% B2C Telemarketing & telesales

Adelina Call Center is an answering service company. The team is located in Kharkiv, Ukraine, and their services include Call Center Services.
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Bird Service Company

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kyiv, Ukraine

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Focus Areas

80% Customer Surveys & Market Research Calls

10% B2C Telemarketing & telesales

10% Third party verification

Based in Kyiv, Ukraine, Bird Service Company is a small call center. The team provides Call Center Services and Customer Service Outsourcing.
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Zenko Group

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Sales Outsourcing

Focus Areas

25% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Third party verification

Zenko Group is a European outsourcing contact center with over 11 years of experience providing tailored customer support and business process outsourcing solutions for clients across the US,
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MSV Multicall

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

L'viv, Ukraine

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1

20% Sales Outsourcing

Focus Areas

100% Customer Surveys & Market Research Calls

MSV Multicall is a telephone answering service. The L'viv, Ukraine-based company was launched in 2004. Their services include Call Center Services and Back Office Outsourcing.
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Adapter

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

Kyiv, Ukraine

Services provided

15% Call Center Services

25% Application Management & Support

25% Content Marketing +2

25% Customer Service Outsourcing

10% Social Media Marketing

Focus Areas

40% Customer Surveys & Market Research Calls

25% Third party verification

20% B2C Telemarketing & telesales +1

15% Collections Recovery Services

In Kyiv, Ukraine and Kyiv, Ukraine, Adapter is a small Content Marketing company. Their services include Content Marketing and Application Management & Support.
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Pro-Consulting

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kyiv, Ukraine

Services provided

30% Call Center Services

35% Business Consulting

35% Market Research

Focus Areas

50% Customer Surveys & Market Research Calls

50% B2C Telemarketing & telesales

Pro-Consulting is a Business Consulting company. Launched in 2004, the team offers Business Consulting and Market Research.
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Runway

5.0 1 review

$1,000+

< $25 / hr

250 - 999

L'viv, Ukraine

Services provided

37% Call Center Services

25% Back Office Outsourcing

13% Customer Service Outsourcing +2

13% HR Outsourcing

12% Recruiting

Focus Areas

50% Customer Surveys & Market Research Calls

50% B2C Telemarketing & telesales

Multi-lingual contact centre services for the Nordic, European, Russian and English speaking markets. Runway is a multi-lingual BPO partner. Our mission is to assist our clients in achieving
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L'viv, Ukraine

б, Horodotska St, 226, Lviv Oblast, Ukraina,
L'viv, Ukraine 79000
41 - 49

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Campana Call Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kharkiv, Ukraine

Services provided

100% Call Center Services

Focus Areas

100% Customer Surveys & Market Research Calls

Campana Call Center is a Kharkiv, Ukraine-based answering service company. They focus on Call Center Services.
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Dealist Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kharkiv, Ukraine

Services provided

25% Call Center Services

50% Translation

25% Customer Service Outsourcing

Focus Areas

50% Customer Surveys & Market Research Calls

50% Collections Recovery Services

Dealist Solutions is a Translation company. Based in Kharkiv, Ukraine, their team focuses on Translation and Call Center Services.
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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 LimTC

2 SalesAR

3 Leadium

4 Global Bilgi

5 Intellink

6 GotYourBack Support

7 Brebeneskul Consulting

8 EverHelp

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 8 Ukraine Survey Services

LimTC

$1,000+

< $25 / hr

250 - 999

Kyiv, Ukraine

Ability to deliver

37.5/40.0

18.6/20 Reviews

10/10 Clients & Experience

8.9/10 Market Presence

Service focus

15% Call Center Services

60% Customer Surveys & Market Research Calls

85% Other

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SalesAR

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Ability to deliver

38/40.0

20/20 Reviews

10/10 Clients & Experience

8/10 Market Presence

Service focus

10% Call Center Services

70% Customer Surveys & Market Research Calls

90% Other

View Profile Visit Website
Leadium

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Ability to deliver

37.1/40.0

18.2/20 Reviews

9.8/10 Clients & Experience

9.1/10 Market Presence

Service focus

10% Call Center Services

25% Customer Surveys & Market Research Calls

90% Other

View Profile Visit Website
Global Bilgi

$1,000+

< $25 / hr

250 - 999

Kyiv, Ukraine

Ability to deliver

30.9/40.0

15.6/20 Reviews

5.7/10 Clients & Experience

9.6/10 Market Presence

Service focus

30% Call Center Services

10% Customer Surveys & Market Research Calls

70% Other

View Profile Visit Website
Intellink

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Ability to deliver

30.5/40.0

16.2/20 Reviews

9.7/10 Clients & Experience

4.6/10 Market Presence

Service focus

25% Call Center Services

25% Customer Surveys & Market Research Calls

75% Other

View Profile Visit Website
GotYourBack Support

$10,000+

< $25 / hr

50 - 249

Stari Bohorodchany, Ukraine

Ability to deliver

29.2/40.0

16.8/20 Reviews

7.2/10 Clients & Experience

5.2/10 Market Presence

Service focus

20% Call Center Services

25% Customer Surveys & Market Research Calls

80% Other

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Brebeneskul Consulting

$1,000+

< $25 / hr

10 - 49

Kyiv, Ukraine

Ability to deliver

22.7/40.0

16.4/20 Reviews

2.3/10 Clients & Experience

4/10 Market Presence

Service focus

10% Call Center Services

50% Customer Surveys & Market Research Calls

90% Other

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EverHelp

$5,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Ability to deliver

35.7/40.0

20/20 Reviews

9/10 Clients & Experience

6.7/10 Market Presence

Service focus

15% Call Center Services

15% Customer Surveys & Market Research Calls

85% Other

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eCall Call Center

Undisclosed

Undisclosed

1,000 - 9,999

Kyiv, Ukraine

Ability to deliver

5.3/40.0

0/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

50% Call Center Services

33% Customer Surveys & Market Research Calls

50% Other

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CATI call center

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

50% Call Center Services

40% Customer Surveys & Market Research Calls

50% Other

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Adelina BPO

$5,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

70% Call Center Services

50% Customer Surveys & Market Research Calls

30% Other

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Profcallcenter

$1,000+

< $25 / hr

10 - 49

Kyiv, Ukraine

Ability to deliver

7.2/40.0

0/20 Reviews

2.1/10 Clients & Experience

5.2/10 Market Presence

Service focus

60% Call Center Services

20% Customer Surveys & Market Research Calls

40% Other

View Profile Visit Website
CallWay Ukraine

$5,000+

$50 - $99 / hr

10 - 49

Kyiv, Ukraine

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

80% Call Center Services

25% Customer Surveys & Market Research Calls

20% Other

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Mobilunity BPO

Undisclosed

Undisclosed

50 - 249

Kyiv, Ukraine

Ability to deliver

7.8/40.0

0/20 Reviews

0.7/10 Clients & Experience

7.1/10 Market Presence

Service focus

10% Call Center Services

25% Customer Surveys & Market Research Calls

90% Other

View Profile Visit Website
A.R.C.E. Contact Center

$1,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

70% Call Center Services

33% Customer Surveys & Market Research Calls

30% Other

View Profile Visit Website
Adelina Call Center

Undisclosed

Undisclosed

50 - 249

Kharkiv, Ukraine

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Call Center Services

50% Customer Surveys & Market Research Calls

View Profile Visit Website
Bird Service Company

Undisclosed

Undisclosed

10 - 49

Kyiv, Ukraine

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

60% Call Center Services

80% Customer Surveys & Market Research Calls

40% Other

View Profile Visit Website
Zenko Group

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

25% Call Center Services

25% Customer Surveys & Market Research Calls

75% Other

View Profile Visit Website
MSV Multicall

Undisclosed

Undisclosed

50 - 249

L'viv, Ukraine

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

40% Call Center Services

100% Customer Surveys & Market Research Calls

60% Other

View Profile Visit Website
Adapter

$5,000+

< $25 / hr

10 - 49

Kyiv, Ukraine

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

15% Call Center Services

40% Customer Surveys & Market Research Calls

85% Other

View Profile Visit Website
Pro-Consulting

Undisclosed

Undisclosed

10 - 49

Kyiv, Ukraine

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

30% Call Center Services

50% Customer Surveys & Market Research Calls

70% Other

View Profile Visit Website
CCIG Group

$10,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Ability to deliver

25.6/40.0

20/20 Reviews

0/10 Clients & Experience

5.6/10 Market Presence

Service focus

40% Call Center Services

30% Customer Surveys & Market Research Calls

60% Other

View Profile Visit Website
Runway

$1,000+

< $25 / hr

250 - 999

L'viv, Ukraine

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

37% Call Center Services

50% Customer Surveys & Market Research Calls

63% Other

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Top Survey Companies in Ukraine

List of the Top Ukraine Survey Services

Reviewed 6 times in the past 6 months

Customer Surveys & Market Research Calls Experience

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Transparent

Outbound Marketing & Lead Generation for SaaS Company

Reviewed 1 time in the past 6 months

Reviewed 7 times in the past 6 months

Customer Surveys & Market Research Calls Experience

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Transparent

Call Center Services for Global Tech Company

Back Office Outsourcing for Fitness Apparel Company

Reviewed 4 times in the past 6 months

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

LimTC is very responsive

Reviews mention Professional

Call Center Services for Telecom Service Provider

Call Center Services for Telecom Service Provider

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Receptive

BPO Services for Renewable Energy Company

BPO Services for Pharmaceutical Distributor

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention High-quality work

Appointment Scheduling & Lead Gen for Software Dev Company

Research & Outreach for Venture Investment Firm

Appointment Scheduling & Lead Gen for Software Dev Company

Average Project Cost Breakdown

What Clients Have Said

Call Center Services for Visa Outsourcing Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

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List of the Top 8 Ukraine Survey Services