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Top Chat Support Services in Thailand

Ratings Updated: April 4, 2026
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0 Leaders 6 Contenders

6 Companies

Country: Thailand
Customer Service Outsourcing: Chat Support Services

List of the Top Thailand Chat Support Companies

  • TDCX Logotype

    4.8 12 reviews
    Verified
    $100,000+
    Undisclosed
    10,000+
    Ratchathewi, Thailand

    Services provided

    50% Customer Service Outsourcing
    20% Sales Outsourcing
    10% Business Consulting +2
    10% Call Center Services
    10% Content Moderation Services

    Focus Areas

    27% Chat Support Services
    40% Email Support Services
    33% Phone Support Services

    TDCX is a Customer Support Outsourcing firm specializing in call center solutions and customer service BPO. Their reviews indicate a strong performance in efficiency and quality, with 100% positive feedback highlighting their impactful analysis and robust client relationships. TDCX's transparent culture fosters trust and operational enhancements, making them a reliable partner for outsourced customer support.

    See all 12 projects

    Reviews mention Trustworthy

    Clients consistently express high levels of trust in TDCX, highlighting their commitment to transparency and collaboration. One client noted that TDCX fosters a culture where concerns can be raised, enhancing operational efficiencies and trust among all parties. Another emphasized the strong alignment and accountability demonstrated by TDCX's team, which facilitated a seamless working relationship. Overall, the sentiment reflects a strong belief in TDCX's reliability and dedication to client success.
    • Customer Service, Security & Risk Assessment for Fintech Co
      5.0 Apr 28, 2022

      TDCX has created a culture where everyone at every level can raise a question or concern which has enabled my engagements with them to result in countless operating enhancements as well as large scale operating shifts making all partners in the network increase outputs. This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client where everyone wins, including other vendors in the network. More partners should strive to operate this way.

      Read Full Review
    • BPO Services for E-Commerce Company
      5.0 Mar 31, 2022

      The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. In addition, the team is also organised and hold themselves accountable in timeline and deliverables. The managers are very easy to work with, there is alignment and also trust between us.

      Read Full Review
    Read All Reviews
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service, Security & Risk Assessment for Fintech Co

    5.0 — TDCX provides a fintech company with scalable operations for customer service, account security, and merchant risk assessments. They provide a thousand-person team to operate at multiple service Read more
    Read 1 Review

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
    Read All Reviews

    View projects from:

    Singapore (7) Germany (1) Spain (1) United States (1)

    This provider is available in 32 time zones:

    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    • Japan Standard Time (JST)
    • Midway Islands Time (MIT)
    View all time zones
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  • SCMC Technologies Co., Ltd. Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    50 - 249
    Bangkok, Thailand

    Services provided

    20% Customer Service Outsourcing
    20% AI Development
    20% Call Center Services +2
    20% IT Managed Services
    20% Other IT Consulting and SI

    Focus Areas

    25% Chat Support Services
    40% Phone Support Services
    20% Email Support Services +1
    15% Order Processing & Taking

    SCMC Technologies Co., Ltd. Is an IT managed services company. The firm is headquartered in Bangkok, Thailand. Their services include IT managed services and other IT consulting and SI.

    Read more
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  • CallVoice Communication Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Bangkok, Thailand

    Services provided

    20% Customer Service Outsourcing
    60% Call Center Services
    20% Back Office Outsourcing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    CallVoice Communication, a call center service, was established in 1991. The team focuses on Call Center Services and Back Office Outsourcing.

    Read more
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  • Sweet Communication Co., Ltd Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Bangkok, Thailand

    Services provided

    30% Customer Service Outsourcing
    35% Call Center Services
    35% Market Research

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Sweet Communication Co., Ltd is a Market Research company located in Bangkok, Thailand. They specialize in Market Research and Call Center Services.

    Read more
    View Profile
  • Pure Moderation Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Bangkok, Thailand

    Services provided

    18% Customer Service Outsourcing
    22% Call Center Services
    20% Application Testing +3
    20% Back Office Outsourcing
    10% Mobile App Development
    10% Web Design

    Focus Areas

    50% Chat Support Services
    50% Email Support Services

    Pure Moderation is a Customer Service Outsourcing company. Launched in 2006, the agency focuses on Customer Service Outsourcing and Call Center Services.

    Read more

    Bangkok, Thailand

    samwa
    Bangkok, Thailand 10510

    401 - 500

    See All Locations (12)
    View Profile
  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Bangkok, Thailand

    Services provided

    33% Customer Service Outsourcing
    23% Call Center Services
    15% Sales Outsourcing +17
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Focus Areas

    10% Chat Support Services
    70% Phone Support Services
    15% Email Support Services +1
    5% Order Processing & Taking

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more

    Bangkok, Thailand

    The 9th Tower – Tower B, 33/4 Rama 9 Road, Huaykwang Sub-district, Huaykwang district, Bangkok
    Bangkok, Thailand 10310

    101 - 150

    See All Locations (52)
    View Profile

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List of the Top Thailand Chat Support Companies

  1. SCMC Technologies Co., Ltd. Logotype

    SCMC Technologies Co., Ltd.

    $1,000+
    $50 - $99 / hr
    50 - 249
    Bangkok, Thailand

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    25% Chat Support Services
    80% Other
    View Profile Visit Website
  2. CallVoice Communication Logotype

    CallVoice Communication

    Undisclosed
    Undisclosed
    50 - 249
    Bangkok, Thailand

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    25% Chat Support Services
    80% Other
    View Profile Visit Website
  3. TDCX Logotype

    TDCX

    $100,000+
    Undisclosed
    10,000+
    Ratchathewi, Thailand

    Ability to deliver

    29.4/40.0
    15.8/20 Reviews
    4.5/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    27% Chat Support Services
    50% Other
    View Profile Visit Website
  4. Sweet Communication Co., Ltd Logotype

    Sweet Communication Co., Ltd

    Undisclosed
    Undisclosed
    10 - 49
    Bangkok, Thailand

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    25% Chat Support Services
    70% Other
    View Profile Visit Website
  5. Pure Moderation Logotype

    Pure Moderation

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Bangkok, Thailand

    Ability to deliver

    10.8/40.0
    0/20 Reviews
    4.2/10 Clients & Experience
    6.5/10 Market Presence

    Service focus

    18% Customer Service Outsourcing
    50% Chat Support Services
    82% Other
    View Profile Visit Website
  6. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    Bangkok, Thailand

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    33% Customer Service Outsourcing
    10% Chat Support Services
    67% Other
    View Profile Visit Website

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