Zignuts Technolab

BACKGROUND

Please describe your company and your position there.

I'm the CEO - We create Arabic content for children

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zignuts Technolab, and what were your goals?

To develop an admin portal and application to deliver curriculum to parents and children.

SOLUTION

How did you select Zignuts Technolab and what were the deciding factors?

By recommendation from another startup

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Front end, back end and web development on react native. Delivers story books, songs and videos in an organized way to parents and kids.

How many people from the vendor's team worked with you, and what were their positions?

6 people. front end back end web scrum master QC

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Team is organized and mostly on time. Designs were not applied as requested at first but then ammended. We have a ios and android app up and running, still under development and a web admin CMS console.

Describe their project management style, including communication tools and timelines.

We used slack and email for communication. Using Agile method.

What did you find most impressive or unique about this company?

I like that they use the AGILE method. They are quick to respond and organized.

Are there any areas for improvement or something they could have done differently?

Application of designs as delivered from the get go.

BACKGROUND

Please describe your company and your position there.

We've created a community app for parents and their kids. It offers a wide range of content in a magazine format and provides functionalities to arrange playdates for your kids or to exchange knowledge with other parents. My position is CTO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zignuts Technolab?

When we contacted Zignuts, we had a working app published in the app stores (iOS & Android), but we faced a lot of issues that we could not solve with our european based developers. We had to re-design the whole app and its backend and we were searching for company capable of that task at reasonable cost.

What were your goals for this project?

We wanted to achieve a better usability and a wider range of functionality for our app.

SOLUTION

How did you select this vendor?

We selected 16 companies by recommendation and clutch reviews. We then decided based on time and quality of response, reference projects, range of offer and tools and price.

Describe the project in detail.

Based on the existing native apps for iOS and Android, Zignuts had to analyze the existing infrastructure and functionality of the app and start improving and adding features right away. They could contact me, if they needed information and received some basic documentation but the major parts they had to work out themselves.

What was the team composition?

I am in touch with their PM and he leads the team of 2,5 to 3 developers. For more demanding projects like the re-design and the new backend, Zignuts' CTO is always available and competent

RESULTS & FEEDBACK

How effective was the workflow between your team and theirs?

Different languages and different cultures always cause misunderstandings. But with Zignuts the overall performance does meet our expectations.

What did you find most impressive about this company?

The CEO is based in Germany. The team collaborates very well. Whenever there are challenges the CTO is there to trubleshoot.

Are there any areas for improvement?

-

BACKGROUND

Please describe your company and your position there.

I’m the founder and the CEO of an app which allows you to order anything possible to you doorstep

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zignuts Technolab?

Development of the app

What were your goals for this project?

To get an working app which is user friendly

SOLUTION

How did you select this vendor?

We found them via twago

Describe the project and the services they provided in detail.

They advised us and developed our mobile iOS app

What was the team composition?

It was a perfect amount of people involved.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They did a great job if there was a problem they found a solution pretty fast. I can’t complain

How was project management arranged and how effective was it?

Perfect as mentioned above there was no problem they couldn’t solve

What did you find most impressive about this company?

Their customer service sets them apart from others.

Are there any areas for improvement?

Maybe the time plan.

BACKGROUND

Please describe your company and your position there.

Servire Foundation Project Organisation. Goal is to help others. Position: Founder & CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zignuts Technolab?

Word Press Template. Make it functional. It was a simple task.

What were your goals for this project?

To make Crowdfunding Platform.

SOLUTION

How did you select this vendor?

We found them on Google, and they had a high star ranking. They gave a lot of promises and had conversations, but the job is not done at all

Describe the project and the services they provided in detail.

It's a crowdfunding platform on WordPress.

1. Site deployment on client's domain and hosting server
2. Registration Page development
3. Payment gateway Integration (Card)

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We spent €300 (approximately $330 USD) but didn't receive any work, a refund, or even feedback. It was an extreme failure.

How was project management arranged and how effective was it?

Not effective from their company. They said the job was ready, but it wasn't true. Zignuts told us, "First, take away your feedback, then we promise to do the job."

What did you find most impressive about this company?

Nothing.

What advice do you have for clients with similar needs to yours?

Don't deal with them at all. Don't waste your dreams, money, or nerves.

Company Responses

The vendor responded on March 16, 2020.

Hello, sir. 

We've already checked your details with our team and found that you changed the initially agreed task scope in the middle of the task. The original scope was to prepare a new UX design for your website and to integrate a payment gateway to your existing, working website. For that, you paid 150 EUR as the kick-off confirmation and decided on an hourly basis. 

But when we completed the new design, our team realized that you didn't even have a working website. You provided the wrong information to us, saying, "We only have to integrate payment and all other features working fine." But if there's no e-commerce website, then where would we integrate the payment gateway? That's technically impossible if the e-commerce site doesn't have backend features (Checkout, Orders, etc.) nor a database. 

Our team tried explaining that multiple times to you, but now you're asking and forcing us to implement the whole e-commerce website solution with all of the features at the initially agreed cost. That's ethically wrong and unacceptable. Also, our team had already informed you in the beginning that we have no refund policy for the project kick-off price because we've already spent more than enough hours in the requirement analysis, setup, and UX design work. 

However, we're still committed to delivering the tasks agreed initially. First, we will need to have a working e-commerce site with all required technical functionalities before we can proceed with payment integration.

BACKGROUND

Please describe your company and your position there.

Freeman is developing a mobile application game and my position there is one of the board members

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zignuts Technolab?

Develope mobile application and an admin panel for our product

What were your goals for this project?

Do get a good quality product based on our requirements

SOLUTION

How did you select this vendor?

We found them on twago

Describe the project and the services they provided in detail.

They developed a mobile application game for iOS and Android devices. They also wrote an admin panel for us to control things in the app.

What was the team composition?

They had a project manager handling all the communication for their team and a tech guy fronting all the technical questions. Behind the scene were several people working on developing and writing code.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

This is our first startup project and we are really happy with the work Zignuts Technology has done for us. We hope to continue our good relationship in the future.

How was project management arranged and how effective was it?

Project management was professional. We communicated through Slack and the overall experience working with them was really good.

What did you find most impressive about this company?

Their project proposal was professional and thorough. The Zignuts team did a great job developing our requirements on time and on budget

Are there any areas for improvement?

No

BACKGROUND

Please describe your company and your position there.

I’m the founder and CEO of LabelsCoin, a new generation of music copyrights based on blockchain technology.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zignuts Technolab?

We needed smart contract automatization and KYC (Know Your Customer) compliant development for our web application.

SOLUTION

How did you select this vendor?

We found them through PeoplePerHour.

Describe the project in detail.

Zignuts Technolab worked on automating smart contracts for Token and Crowdsale and handled blockchain API development. They also created user registration features, user KYC verification, an admin panel, and a setup interface. Furthermore, they created profiles and email notifications, took care of cloud server setup and code deployment, and handled MetaMask integration.

What was the team composition?

Their project manager assigned four people to our project, including a blockchain expert, a software developer, a webmaster, and an API developer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They were able to deliver everything on time, and all smart contract functions are done automatically. The app works really well and we’re pleased.

How effective was the workflow between your team and theirs?

Their project manager is an expert at his job. We were fascinated by his knowledge of smart contracts and initial coin offerings, and really appreciated his kindness and patience in talking to us. He understood our needs and designed the solutions immediately.

What did you find most impressive about this company?

Zignuts Technolab is efficient and meets their customer's needs.

Are there any areas for improvement?

No. We’re very satisfied with their performance.

BACKGROUND

Please describe your company and your position there.

I’m the managing director and owner of Top Ease Asia Investment Ltd. We’re a Hong Kong-based, B2B consultancy.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zignuts Technolab Pvt. Ltd.?

Our business wanted to explore the B2C field, so we decided to launch a woman-friendly matching app. As we do not possess in-house app development capability, we needed to hire an external developer.

What were your goals for this project?

We wanted to develop a matching app aimed at international markets.

SOLUTION

How did you select this vendor?

First, we selected 10-20 candidate companies through internet research, anticipated cost, and apparent capability. Then, we carried out Skype meetings with them and asked more detailed questions. Finally, we visited seven shortlisted vendors in Singapore and India and then selected Zignuts. Their flexibility, cost proposals, experience with foreign clients, and design sense fit our project.

Describe the project in detail.

We provided the concept and designs with drawings and words. Zignuts developed the app for iOS and Android with four milestones and regular feedback meetings.

What was the team composition?

We worked with a project manager, a graphic designer, a business analyst, an android developer, an iOS Developer, a web developer, and a testing/QA resource.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The iOS and Android app will be live shortly, which is mostly aligned with the original schedule.

How effective was the workflow between your team and theirs?

Zignuts’ project management was pretty organized. Feedback reached front-line developers effectively and quickly, and they were quick to pick up when issues arose.

What did you find most impressive about this company?

They’re transparent and responsive. They’re also quite stable, but not bureaucratic, so they fit with startups like us.

Are there any areas for improvement?

Overall, we’re satisfied with their performance.