What was the scope of their involvement?
The team from Zignuts Technolab has a very sound knowledge of WordPress development. Rather than building a default website, they extended our platform with single sign-on and integrations with identity providers on blockchain.
We have highly specific development needs, and Zignuts Technolab offers all types of expertise in a flexible format. Having them work for us continually would exceed our internal ability to provide overviews and oversight. Instead, they provide the skills we need whenever we require.
At a technological level, I leave the choices up to them. I provided some requirements for the platforms they use. For example, it has to be compatible with our contracts and built on WordPress. Otherwise, they are free to suggest whatever technology they think would be the best fit.
Zignuts Technolab also provides all the architecture and maintenance. Rather than a one-shot deployment where they deliver a zip file at the end, we conduct the full development process with real deployment scenarios. We're able to go live incrementally and release new features. They develop, deploy, and test products in our user acceptance testing (UAT) environment.
What is the team composition?
Zignuts Technolab has provided resources for architecture, development, design, and testing. We've kept the team very small. At any point in time, only 1-2 people from their team are working with us. They offer a very flexible pool of profiles.
How did you come to work with Zignuts Technolab?
We started our search for a new provider by putting out a call for proposals on Upwork. I was looking for someone stable to work with for an extended period of time. After I started comparing profiles, they seemed to come out of nowhere. They probably saw the job posting in an online search.
I submitted the same requirements I had on Upwork and included them in our general comparison. They contacted me from Germany, which is much closer to our time zone than other vendors and made it easier to communicate, especially since they spoke fluent English. The price they quoted was quite good, and their staff had the right capabilities.
How much have you invested with them?
We've spent about €10,000 (approximately $11,250 USD).
What is the status of this engagement?
We started working together in October 2018. Our project is still ongoing. We have one year of serious development ahead of us, but parts of the product are already in production.
Since we couldn't afford an in-house IT department, we've kept them on to provide those services. If all goes well, I'll always have them around in various capacities.