Zignuts Technolab

BACKGROUND

Please describe your company and your position there.

This is a personal project. Technically speaking, I am my own company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zignuts Technolab Pvt. Ltd.?

My goal was to develop the initial layout and functionalities for my website. Since I have very limited web development knowledge, I tasked them with converting the site design and functionality that I had envisioned into an actual website.

What were your goals for this project?

We needed to design an interface where users could login and register for free, browse recipes, and add their own to the site. We also needed to add multiple features, including a “favoriting” function and a Yummy.ph recipe import feature.

SOLUTION

How did you select this vendor?

While browsing, I found three groups that could cater to my requests. Ravi (Representative, Zignut Technolab Pvt. Ltd.) stood out among them. He was very interested in the project and asked the right questions about my requirements. I chose Zignuts, and I don’t have any regrets.

Describe the project in detail.

They built a website with a cataloguing functionality, which allows the user to browse, schedule, plan, create, and import recipes from other websites.

What was the team composition?

As far as I am aware, Ravi managed all communication between me and their team. Their communication and delivery of the output went smoothly. 

RESULTS & FEEDBACK

What outcomes or results can you share that demonstrate progress and/or success?

They are a results-oriented team. They put forth their best efforts to meet the promised schedule and output goals without sacrificing the quality of the final product.

How effective was the project management?

They managed my project very well throughout the development phase. They designate specific people to work, manage the project, and communicate with clients.

What did you find most impressive about this company?

I appreciated their communication, friendly and accommodating representative, and the excellent quality of their work. They’re an awesome group!

What tips or recommendations do you have?

Their output is outstanding. I would recommend that they keep up the good work.

BACKGROUND

Introduce your business and what you do there.

We were a small coupon marketing startup with a five-person team based in Berlin. I was the founder and CEO of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Zignuts Technolab?

We were developing a coupon marketing software for hotels and restaurants which was mainly online-based. It would allow businesses to create coupons online, integrate them into their websites through JavaScript widgets, and have clients redeem them in-store.

SOLUTION

What was the scope of their involvement?

We outsourced our development to Zignuts Technolab. The frontend was a widget, while the backend allowed users to manage timeframes for coupons. The system also had Facebook and Twitter integrations, allowing businesses to promote their services there. The backend was PHP, MySQL, and JavaScript.

The project was milestone-based and ran for 6–8 months. Zignuts Technolab assigned one full-time developer, while other resources joined in for different parts. The Facebook and Twitter integration involved a separate developer, and we also had a quality assurance tester assigned.

We had already built a design and had Photoshop mockups for all the pages in the platform. Strategy elements were also handled in-house. As with any project, we figured out that some parts needed to be changed or added, so Zignuts Technolab’s developers have had to make designs themselves.

How did you come to work with Zignuts Technolab?

I met one of Zignuts Technolab’s principals during a tech startup conference in Germany called IdeaLab! I talked to him about our project and went from there. We stayed in touch through telephone and Skype and had Zignuts Technolab build a milestone plan based on our requirements.

How much have you invested with Zignuts Technolab?

The cost of Zignuts Technolab’s work was around $50,000. The scope increased from our original agreement, but only because we added more functionalities. The payments were made based on milestones, which was nice from our perspective because we didn't put in all our money at once and hoped for the best.

What is the status of this engagement?

We started working with Zignuts Technolab three or four years ago. The project lasted for about eight months.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

There were some bugs in the software, but we had a good process of documenting them through screenshots and having Zignuts Technolab work on them. We had a 3-month bug fixing phase which was part of the original scope. We recorded around 150 bugs in our ticketing system.

Our hotel and restaurant clients liked the software overall. The usability was mainly set on our side, so Zignuts Technology was not involved in creating flows. The platform ran fast and had no lagging.

How did Zignuts Technolab perform from a project management standpoint?

In the beginning, we moved within timelines, but the charts and graphs took a bit longer. In total, we came to be two months behind, but we were already expecting that. Besides our team, Zignuts Technolab also assigned a quality assurance manager who checked in from time to time to see if we were satisfied. He didn't have such a large involvement, but it was nice to see that someone besides us was looking at the quality.

What did you find most impressive about Zignuts Technolab?

Zignuts Technolab had a bigger team in the background, so whenever our resources ran into an area for which they didn't have much expertise, they could rely on other people in their company. We were only building a web app, but Zignuts Technolab did have Android and iOS resources. If we wanted to extend the product on mobile, we could have done it using Zignuts Technolab. Things went unexpectedly smoothly on the development end, compared to the nightmare stories I'd heard about outsourcing to India.

Are there any areas Zignuts Technolab could improve?

We built some diagrams showing how many coupons were being redeemed and shared. That part took a bit longer to build, probably because we didn't specify it precisely enough. Zignuts Technolab had less of an understanding in terms of design here, so we had to clearly state what we wanted things to look like.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a media buying company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Zignuts Technolab?

We needed help with website development.

SOLUTION

What was the scope of their involvement?

Zignuts Technolab developed our website.

What is the team composition?

We worked with two people.

How did you come to work with Zignuts Technolab?

We found them through an online search. We chose them because they offered good pricing.

How much have you invested with them?

We spent $8,000.

What is the status of this engagement?

We worked together throughout 2020. The project lasted six months.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They did a very good job.

How did Zignuts Technolab perform from a project management standpoint?

Everything was good. The team delivered on time and responded well to the client's needs. We communicated via calls.

What did you find most impressive about them?

Zignuts Technolab had a good team.

Are there any areas they could improve?

No, everything was awesome.

BACKGROUND

Please describe your company and position.

I am the Owner of LitFuel

Describe what your company does in a single sentence.

LitFuel is a gamified literary social platform where readers, writers, and industry professionals connect, explore stories, and fuel their passion for reading.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zignuts Technolab to accomplish?

• Deliver production-ready UI designs in Figma
• Develop a fully functional website
• Deploy and configure the website on AWS infrastructure

SOLUTION

How did you find Zignuts Technolab?

Pixinvent

Why did you select Zignuts Technolab over others?

• Pricing fit our budget
• Great culture fit
• Full services

How many teammates from Zignuts Technolab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Zignuts Technolab was initially engaged to design UI mockups in Figma. However, the scope expanded to encompass a comprehensive website development project, including the following key deliverables:

• Figma UI design files: Comprehensive design documentation for the website.
• Fully functional website: A responsive and user-friendly website meeting all requirements.
• Deployed website on AWS: A secure and scalable website hosted on AWS infrastructure.
• Ongoing maintenance and support: Continuous improvement and technical assistance.

1. UI/UX design: Creation of high-fidelity UI mockups in Figma for all website pages. Design of user flows and wireframes to optimize user experience—development of a consistent design system and style guide.
2. Frontend development: Translation of Figma designs into clean, efficient, and responsive HTML, CSS, and JavaScript code. Implementation of interactive elements and dynamic features. Cross-browser compatibility testing and optimization.
3. Backend development: Development of server-side logic and database architecture. Implementation of APIs for data exchange and integration with third-party services. Ensuring data security and integrity.
4. Quality assurance (QA) testing: Thorough testing of all website functionalities across various devices and browsers. Identification and resolution of bugs and performance issues. User acceptance testing (UAT) to ensure alignment with requirements.
5. AWS infrastructure setup and deployment: Provisioning of necessary AWS services (e.g., EC2, S3, RDS). Deployment of the website code to the AWS environment. Configuration of server settings and security measures.
6. Ongoing business support: Continuous website maintenance and updates. Technical support and troubleshooting. Collaboration on new features and enhancements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

This is an ongoing pre-launch project, so quantitative metrics are not yet available. However, the team consistently hits milestones on time and with effectiveness.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

On-time delivery of milestones:

Even though we're still in the pre-launch development phase, I'm very happy with Zignuts Technolab's commitment to meeting deadlines. They've consistently delivered each milestone on time, from the initial design concepts to the ongoing development sprints. This gives me confidence that we're on track for a successful launch.

Effective communication and collaboration:

Zignuts has established excellent communication channels from the start. Actually, that's an understatement. Having worked with multiple agencies (and working for one myself), I can say that they have the best transparent, frequent communication I've ever encountered! They're always quick to respond to my questions and feedback, and we have regular meetings to discuss progress and plan next steps. We use Slack, Jira, Google Meet, Docs, etc., to collaborate effectively, which keeps everyone on the same page and ensures transparency throughout the development process.

Proactive problem-solving:

One of the things I appreciate most about Zignuts is their proactive approach to problem-solving. For example, they anticipated a potential performance bottleneck with our initial database design and proactively suggested a more efficient approach while considering the need to grow and evolve the product roadmap. Their ability to anticipate challenges and propose solutions has been essential in keeping the project moving smoothly, and I can't thank them enough for the support and guidance they have provided me every step along the way! (Shout out to Visha and Chirag!)

What was your primary form of communication with Zignuts Technolab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Adaptability and flexibility: I was initially hesitant to expand the project scope, but Zignuts was incredibly flexible and willing to take on the full website development. They really stepped up and proved they could handle everything, which was a huge relief for me. (Shout out to Ishan and Nirav!)

Proactive problem-solving: Their problem-solving skills are great. I remember when I missed some steps in creating and communicating a needed workflow, but I had nothing to fear as Visha had already taken the initiative to correct it before going into development. Viasha was already on top of it, saving me a lot of potential headaches down the road.

Strong communication and collaboration: One of the team's greatest strengths is their communication. Communication has been nothing short of amazing –and seamless throughout the project. We have frequent, regular meetings, and they're always available to answer my questions or jump on a quick Meet to discuss. Plus, they use Slack to keep everything organized and transparent, which I really appreciate.

Commitment to client success: It's clear that Zignuts Technolab's team is invested in my success. They have gone out of their way to learn about my company, my goals today, and my aspirations for tomorrow so that they can help me problem-solve, develop, and dream about the future. I feel so relaxed and comfortable knowing they have everything under control! They consistently meet deadlines, and I know I can count on them for ongoing support even after the website launches. It feels like a true partnership, and I look forward to a long, continuous collaboration with them.

Full-service expertise: What's great about Zignuts is that they're a one-stop shop for all my website needs. They have experts in business support (huge shout-out to Visha! She is my right hand every step of the way! She's amazing, and I'm so lucky to have her on my side.), design (Chetan), development, testing, and even infrastructure (huge shoutout to Chirag who has gone above and beyond). It's been so convenient–and a relief– to have everything handled by one team.

Are there any areas for improvement or something Zignuts Technolab could have done differently?

No. This truly is a great agency to work with. 

BACKGROUND

Please describe your company and position.

 I am the Co-Founder of an education platform provider.

Describe what your company does in a single sentence.

Interactive education platform. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zignuts Technolab to accomplish?

• React Frontend

SOLUTION

How did you find Zignuts Technolab?

Themeforest

Why did you select Zignuts Technolab over others?

• High ratings
• Company values aligned

How many teammates from Zignuts Technolab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have developed a React frontend enabling educators and students to quickly create their own interactive courses. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Delivery of features running successfully. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management has been consistent and adapted to our internal process. 

What was your primary form of communication with Zignuts Technolab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I'm impressed by Zignuts Technolab's wide scope of expertise and proactive communication. 

Are there any areas for improvement or something Zignuts Technolab could have done differently?

NA

BACKGROUND

Please describe your company and position.

I am an executive at Alpsbit

Describe what your company does in a single sentence.

Software Delivery

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zignuts Technolab to accomplish?

• Help develop a website

SOLUTION

How did you find Zignuts Technolab?

• Online Search

Why did you select Zignuts Technolab over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Zignuts Technolab were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

This project is intended to build a new web application where to manage a commercial building. From managing the tax and expenses to creating the individual invoices that are then sent into the accounting software. It has to be visually pleasing built on top of Bootstrap design language.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All goals were achieved

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Deliver on time and responded well to ongoing changes in scope

What was your primary form of communication with Zignuts Technolab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their dedication and willingness to learn are impressive

Are there any areas for improvement or something Zignuts Technolab could have done differently?

Improve some in the time zone issues we had in communication

BACKGROUND

Please describe your company and position.

I am the CEO of (a/an) Software

Describe what your company does in a single sentence.

Enterprise software

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zignuts Technolab to accomplish?

• Team augmentation

SOLUTION

How did you find Zignuts Technolab?

Clutch Site

Why did you select Zignuts Technolab over others?

• High ratings
• Pricing fits our budget
• Good value for cost

What was the size of Zignuts Technolab’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hire Zignuts to speed up our software development. The scope of work is changed over time.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Code commits
• Code quality
• Responsiveness

What was your primary form of communication with Zignuts Technolab?

• Virtual Meeting
• Email or Messaging App

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They respond to our requests and feedback on time. We reported problems of a developer's performance. The project manager responds to us immediately and schedule meetings to address the problems like monitoring the developer's progress etc. The response time is usually within 1 business day due to time zone difference.

What did you find most impressive or unique about this company?

Zignuts Technolab has done a great job in employee training and management. Team members are disciplined to get work done. Join meetings on time. Take responsibilities on the tasks.

Are there any areas for improvement or something Zignuts Technolab could have done differently?

1. More transparency about resource planning. They swap resources without advance notification that surprised us.
2. Allocated junior developers’ performances are inconsistent. Sometimes produce low quality codes and poor solutions. Need a senior developer to monitor the performance periodically.

BACKGROUND

Please describe your company and position.

I am the CTO of (a/an) Healthcare

Describe what your company does in a single sentence.

A new ai-powered, drug-free, music-led intervention for senior population suffering from dementia and their supporting community

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zignuts Technolab to accomplish?

• Quality
• Speed
• Attentiveness

SOLUTION

How did you find Zignuts Technolab?

Other

Why did you select Zignuts Technolab over others?

• Good value for cost
• Other

Describe the scope of work in detail. Please include a summary of key deliverables.

Mobile & Web. Design and coding of the app and the website

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Quality
• Speed

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Great project management.
• Paying close attention to details and requirements.
• Managing resources very efficiently

What was your primary form of communication with Zignuts Technolab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were very friendly and pleasant to work with! and with a can do attitude!

Are there any areas for improvement or something Zignuts Technolab could have done differently?

Not that I am aware of

BACKGROUND

Please describe your company and position.

I am the Co-founder of Morrow Choice

Describe what your company does in a single sentence.

We help older customers discover, buy and move into their next home

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zignuts Technolab to accomplish?

• Build the back end of our service

SOLUTION

How did you find Zignuts Technolab?

Referral

Why did you select Zignuts Technolab over others?

Good value for cost, Referred to me

What was the size of Zignuts Technolab’s team?

2-5 Employees

What was your primary form of communication with Zignuts Technolab?

Virtual Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

Zignuts have built the back end for our service. MongoDB + Node.js/Sails. Also done some web scraping work for us.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since partnering with their team, we've been able to grow our customer base significantly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We used Scrum. I acted as the scrum master working with the developers.

What did you find most impressive or unique about this company?

Impressed by how the developers have gotten up to speed. Productivity has improved consistently through the life of the project so far

Are there any areas for improvement or something {provider_name} could have done differently?

Would help if they bought the junior developer a new headset - I struggle to hear him clearly on calls!

BACKGROUND

Please describe your company and position.

I am the Owner of Purple PRN

Describe what your company does in a single sentence.

Online marketplace for physical therapy staffing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zignuts Technolab to accomplish?

• MVP
• Maintenance

SOLUTION

How did you find Zignuts Technolab?

• Online Search
• Clutch Site

Why did you select Zignuts Technolab over others?

• High ratings
• Pricing fits our budget
• Good value for cost

What was the size of Zignuts Technolab’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had wireframes and they took those and made an MVP with it. They did stripe integration and developed a marketplace.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Big free website
• Happy users

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We started off with one project manager then we transitioned to another. Slack and jira were used. They did a good job of staying up late nights working on things when needed.

What was your primary form of communication with Zignuts Technolab?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

They have good value and were willing to work late and early mornings to meet deadlines.

Are there any areas for improvement or something Zignuts Technolab could have done differently?

Improved QA