Zignuts Technolab

BACKGROUND

Please describe your company and position.

I am the Lead Project Manager of (a/an) Software

Describe what your company does in a single sentence.

Custom Software Development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zignuts Technolab to accomplish?

• To hire developers and other resources to work on software development.

SOLUTION

How did you find Zignuts Technolab?

Referral

Why did you select Zignuts Technolab over others?

Good value for cost

What was the size of Zignuts Technolab’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Zignuts has helped in the development of multiple projects. They are great to work with at a great value.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Custom apps and websites have gone live and Zignuts continues to handle the maintenance of these projects.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They mainly deliver time and are quick to respond even with the 12.5 hour time difference. If you are clear and precise with what you want developed they will get the job done. As with all projects they grow over time and so timelines shift but Zignuts works well with this and continue to give updates and deliver at a great value for the work that they do.

What was your primary form of communication with Zignuts Technolab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Great value for the skills that they offer.

Are there any areas for improvement or something Zignuts Technolab could have done differently?

Work on better overall documentation.

BACKGROUND

Please describe your company and your position there.

I'm co founder of the company. We are IT & Cyber Security consulting firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zignuts Technolab, and what were your goals?

We wanted to develop a Web Application for our clients that can help them managed their Cyber security Risk from 3rd Party and Supply chain partners.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched for Web Application developers in our area and based on quality and delivery timelines we shortlisted couple of vendors. We finalised Zignuts considering their good quality of services and quoting the reasonable project cost.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a detailed discussions on product functionalities and objectives. Zignuts team delivered wireframe first. We were on constant touch through Slack. Project development updates were delivered on time.

How many people from the vendor's team worked with you, and what were their positions?

Zignut's cofounder, Project manager and 5 Developers worked with us.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project is delivered on time with the desired functionalities. Our clients like the project for user friendly UI.

Describe their project management style, including communication tools and timeliness.

Project development updates were given on time. We communicated through Slack and Virtual meets.

What did you find most impressive or unique about this company?

The whole Zignuts development team was accessible throughout the project. Company founders are approachable and accommodative to our inputs. the team is pretty flexible and agile in accommodating our last moment changes and requests in product.

Are there any areas for improvement or something they could have done differently?

None I can think of.

BACKGROUND

Please describe your company and your position there.

Im the CEO of a textile technology company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zignuts Technolab, and what were your goals?

Zignuts have helped to develop a digital tool for simulating our product value and to manage products and suppliers.

SOLUTION

How did you select this vendor and what were the deciding factors?

Got approached in Linkedin and I got a very good first hand impression

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Kick off, scope planning, milestones and deliverables set,

How many people from the vendor's team worked with you, and what were their positions?

A project manager and 1-2 developers, more at some critical stages of production

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We havent laucnhed yet

Describe their project management style, including communication tools and timeliness.

They were very service minded, great communication. Weekly follow ups, all on time, communicating via slack and email.

What did you find most impressive or unique about this company?

Service, competence, flexibility

Are there any areas for improvement or something they could have done differently?

Nothing to add

BACKGROUND

Please describe your company and your position there.

I’m the founder of the company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zignuts Technolab, and what were your goals?

To develop the MVP version of my online platform

SOLUTION

How did you select this vendor and what were the deciding factors?

Online search. I verified their experience and professionalism.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I don’t want to share this information

How many people from the vendor's team worked with you, and what were their positions?

8, don’t wish to share

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Don’t wish to share

Describe their project management style, including communication tools and timeliness.

They were very professional like with any other decent agency.

What did you find most impressive or unique about this company?

Price / quality ratio

Are there any areas for improvement or something they could have done differently?

Don’t wish to share

BACKGROUND

Please describe your company and your position there.

I was the CTO and lead on the MadKix project.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zignuts Technolab?

We hired Zignuts to build the mobile app on Android and iOS for us.

What were your goals for this project?

To have a scalable social network app that brought people together in a fun way.

SOLUTION

How did you select Zignuts Technolab?

I had known Zignuts since last year and was very impressed by their work ethic and their kindness.

Describe the project in detail.

The project was to build a short form video social network that allowed users to edit each other's videos.

What was the team composition?

There were a couple Android developers, a couple iOS developers, a backend developer, an API developer, and an admin panel developer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Zignuts Technolab was fantastic. They were fast, attentive, and thoughtful.

How effective was the workflow between your team and theirs?

The workflow was easy. We used a combination of Slack, Jira, and email.

What did you find most impressive about this company?

Their collective knowledge. They have a team member for EVERY possible kind of tech needs.

Are there any areas for improvement?

NO! They are WONDERFUL

BACKGROUND

Please describe your company and your position there.

I am managing the technical part of the product

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zignuts Technolab?

Frontend features

What were your goals for this project?

Improve some features

SOLUTION

How did you select Zignuts Technolab?

Review of different companies

Describe the project in detail.

Improve some features (chat & notification) for a networking platform

What was the team composition?

One junior developer and one supervisor

RESULTS & FEEDBACK

How effective was the workflow between your team and theirs?

Mainly effective

What did you find most impressive about this company?

Availability, open to feedback

BACKGROUND

Please describe your company and your position there.

I'm the CEO - We create Arabic content for children

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zignuts Technolab, and what were your goals?

To develop an admin portal and application to deliver curriculum to parents and children.

SOLUTION

How did you select Zignuts Technolab and what were the deciding factors?

By recommendation from another startup

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Front end, back end and web development on react native. Delivers story books, songs and videos in an organized way to parents and kids.

How many people from the vendor's team worked with you, and what were their positions?

6 people. front end back end web scrum master QC

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Team is organized and mostly on time. Designs were not applied as requested at first but then ammended. We have a ios and android app up and running, still under development and a web admin CMS console.

Describe their project management style, including communication tools and timelines.

We used slack and email for communication. Using Agile method.

What did you find most impressive or unique about this company?

I like that they use the AGILE method. They are quick to respond and organized.

Are there any areas for improvement or something they could have done differently?

Application of designs as delivered from the get go.

BACKGROUND

Please describe your company and your position there.

We've created a community app for parents and their kids. It offers a wide range of content in a magazine format and provides functionalities to arrange playdates for your kids or to exchange knowledge with other parents. My position is CTO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zignuts Technolab?

When we contacted Zignuts, we had a working app published in the app stores (iOS & Android), but we faced a lot of issues that we could not solve with our european based developers. We had to re-design the whole app and its backend and we were searching for company capable of that task at reasonable cost.

What were your goals for this project?

We wanted to achieve a better usability and a wider range of functionality for our app.

SOLUTION

How did you select this vendor?

We selected 16 companies by recommendation and clutch reviews. We then decided based on time and quality of response, reference projects, range of offer and tools and price.

Describe the project in detail.

Based on the existing native apps for iOS and Android, Zignuts had to analyze the existing infrastructure and functionality of the app and start improving and adding features right away. They could contact me, if they needed information and received some basic documentation but the major parts they had to work out themselves.

What was the team composition?

I am in touch with their PM and he leads the team of 2,5 to 3 developers. For more demanding projects like the re-design and the new backend, Zignuts' CTO is always available and competent

RESULTS & FEEDBACK

How effective was the workflow between your team and theirs?

Different languages and different cultures always cause misunderstandings. But with Zignuts the overall performance does meet our expectations.

What did you find most impressive about this company?

The CEO is based in Germany. The team collaborates very well. Whenever there are challenges the CTO is there to trubleshoot.

Are there any areas for improvement?

-

BACKGROUND

Please describe your company and your position there.

I’m the founder and the CEO of an app which allows you to order anything possible to you doorstep

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zignuts Technolab?

Development of the app

What were your goals for this project?

To get an working app which is user friendly

SOLUTION

How did you select this vendor?

We found them via twago

Describe the project and the services they provided in detail.

They advised us and developed our mobile iOS app

What was the team composition?

It was a perfect amount of people involved.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They did a great job if there was a problem they found a solution pretty fast. I can’t complain

How was project management arranged and how effective was it?

Perfect as mentioned above there was no problem they couldn’t solve

What did you find most impressive about this company?

Their customer service sets them apart from others.

Are there any areas for improvement?

Maybe the time plan.

BACKGROUND

Please describe your company and your position there.

Servire Foundation Project Organisation. Goal is to help others. Position: Founder & CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zignuts Technolab?

Word Press Template. Make it functional. It was a simple task.

What were your goals for this project?

To make Crowdfunding Platform.

SOLUTION

How did you select this vendor?

We found them on Google, and they had a high star ranking. They gave a lot of promises and had conversations, but the job is not done at all

Describe the project and the services they provided in detail.

It's a crowdfunding platform on WordPress.

1. Site deployment on client's domain and hosting server
2. Registration Page development
3. Payment gateway Integration (Card)

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We spent €300 (approximately $330 USD) but didn't receive any work, a refund, or even feedback. It was an extreme failure.

How was project management arranged and how effective was it?

Not effective from their company. They said the job was ready, but it wasn't true. Zignuts told us, "First, take away your feedback, then we promise to do the job."

What did you find most impressive about this company?

Nothing.

What advice do you have for clients with similar needs to yours?

Don't deal with them at all. Don't waste your dreams, money, or nerves.

Company Responses

The vendor responded on March 16, 2020.

Hello, sir. 

We've already checked your details with our team and found that you changed the initially agreed task scope in the middle of the task. The original scope was to prepare a new UX design for your website and to integrate a payment gateway to your existing, working website. For that, you paid 150 EUR as the kick-off confirmation and decided on an hourly basis. 

But when we completed the new design, our team realized that you didn't even have a working website. You provided the wrong information to us, saying, "We only have to integrate payment and all other features working fine." But if there's no e-commerce website, then where would we integrate the payment gateway? That's technically impossible if the e-commerce site doesn't have backend features (Checkout, Orders, etc.) nor a database. 

Our team tried explaining that multiple times to you, but now you're asking and forcing us to implement the whole e-commerce website solution with all of the features at the initially agreed cost. That's ethically wrong and unacceptable. Also, our team had already informed you in the beginning that we have no refund policy for the project kick-off price because we've already spent more than enough hours in the requirement analysis, setup, and UX design work. 

However, we're still committed to delivering the tasks agreed initially. First, we will need to have a working e-commerce site with all required technical functionalities before we can proceed with payment integration.